JP2002288797A - Delivery navigation system, delivery navigation service providing system, program and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery navigation system that presents a route to a destination, a shortcut bypassing congestion and the like to a deliverer during delivery for home delivery service and the like. SOLUTION: A server device 10 includes a map information DB 11 storing map information, a telephone information DB 12 storing information such as an electronic mail address of a locatable portable telephone 30 as a client device carried by a deliverer, and a destination information DB 13 storing information on a customer of a delivery service provider. The server device 10 or the portable telephone 30 enters destination information about a destination to which the deliverer delivers in conjunction with the telephone information on the portable telephone 30, and the server device 10 acquires position information on the portable telephone 30, retrieves a route to the destination from the acquired position information and destination information, and transmits it to the portable telephone 30. An orderer 4 can also check a current position of the deliverer 3 via a PC or the like.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a delivery navigation system, a delivery navigation service providing system, a program, and a recording medium.

[0002]

2. Description of the Related Art Delivery to home delivery pizza restaurants and home delivery sushi restaurants,
Check the house map etc. before starting delivery, but there are many young people who are relatively young and have little experience working part-time, so inefficient cases such as directions to the delivery destination, shortcuts to avoid traffic jams, etc. There are many. If you are lost, such as when you can't find the delivery destination, you will usually contact the store using a mobile phone, etc. There is a situation that cannot be put out.

[0003] The orderer (delivery destination) makes an inquiry to the store by telephone or the like when the arrival time does not come, but the store side does not know the detailed delivery status, so it can only say "Please wait for a while". .

[0004]

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and provides a delivery member with a route to a delivery destination, a short route to avoid congestion, and the like at the time of delivery in a home delivery service or the like. A delivery navigation system and method for presentation, a delivery navigation service providing system that provides the system as a service via a network, a program thereof, and a computer-readable recording medium recording the program. And

[0005] The present invention provides a delivery navigation system and method for an orderer to grasp the delivery status of a delivery member at the time of delivery in a home delivery service and the like, and a delivery navigation service providing the system as a service via a network. It is an object of the present invention to provide a system, their programs, and a computer-readable recording medium on which those programs are recorded.

[0006]

According to the present invention, there is provided a delivery navigation system for presenting a delivery destination to a delivery person, comprising: a map storage means for storing map information; Or, mobile terminal information storage means for storing mobile terminal information of a plurality of mobile communication information terminal devices, and delivery destination information on a delivery destination delivered by a deliverer, mobile terminal information of the mobile communication information terminal device possessed by the deliverer Delivery destination information inputting means for associating and inputting, position information obtaining means for obtaining position information of the mobile communication information terminal device, position information obtained by the position information obtaining means and input by the delivery destination information inputting means A route search unit for searching for a route to the delivery destination from the delivery destination information; a part or all of the map information; and a mobile communication information terminal device acquired by the position information acquisition unit. Location information, a route searched by the route search unit, an information presenting unit that presents the mobile communication information terminal device via a network, a part or all of the map information, and the position information obtaining unit. An information display unit for displaying the acquired position information of the mobile communication information terminal device and the route searched by the route search unit.

According to a second aspect of the present invention, there is provided a delivery navigation system for presenting a delivery destination to a deliverer, wherein a map storage means for storing map information, and one or more mobile communication information whose location can be recognized. A terminal device, mobile terminal information storage means for storing mobile terminal information of each mobile communication information terminal device, and delivery destination information regarding a delivery destination delivered by a deliverer,
Delivery destination information inputting means for inputting in association with the mobile terminal information of the mobile communication information terminal device possessed by the deliverer, position information obtaining means for obtaining position information of the mobile communication information terminal device, and the position information obtaining means. From the obtained location information and the delivery destination information input by the delivery destination information input means,
Route search means for searching for a route to a delivery destination; part or all of the map information; position information of the mobile communication information terminal device obtained by the position information obtaining means; and a route searched by the route search means Information presenting means for presenting to the mobile communication information terminal device via a network,
Information display means for displaying a part or all of the map information, the position information of the mobile communication information terminal device acquired by the position information acquisition means, and the route searched by the route search means. It is characterized by.

According to a third aspect of the present invention, in the delivery navigation system according to the first or second aspect, the information presenting means has means for presenting guidance information for guiding a route to the delivery destination. Things.

According to a fourth aspect of the present invention, there is provided the delivery navigation system according to any one of the first to third aspects, wherein a local information obtaining means for inputting or obtaining local information,
A region information storage unit for storing the region information input or obtained by the region information obtaining unit, wherein the information presenting unit and the information display unit have a unit for presenting regional information relating to a route to the delivery destination. It is characterized by.

According to a fifth aspect of the present invention, there is provided the delivery navigation system according to any one of the first to fourth aspects, wherein a user who has ordered an item to be delivered by a deliverer is provided with network-connected communication information used by the user. To the terminal device,
The position information of the mobile communication information terminal device that the deliverer has,
There is provided a user information presenting means for presenting together with a part or all of the map information.

According to a sixth aspect of the present invention, in the delivery navigation system according to any one of the first to fourth aspects, the information presenting means presents each information in response to a request from the mobile communication information terminal device. It is characterized by being.

According to a seventh aspect of the present invention, in the delivery navigation system according to the fifth aspect, the user information presenting means is means for presenting each information in response to a request from the communication information terminal device. It is what it was.

According to an eighth aspect of the present invention, in the delivery navigation system according to any one of the first to seventh aspects, the route search means predicts a time at which a deliverer having a mobile communication information terminal device will arrive at a delivery destination. The information presenting means, or the information presenting means and the user information presenting means, presents each information based on the time predicted by the arrival predicting means. Things.

According to a ninth aspect of the present invention, in the delivery navigation system according to the eighth aspect, the mobile communication information terminal device has an arrival notifying means for notifying that the mobile terminal has arrived at a delivery destination, and the information presenting means and the information The display means includes means for presenting that the arrival is delayed when the notification by the arrival notification means has not passed for a predetermined time from the time predicted by the arrival time prediction means. It is what it was.

According to a tenth aspect of the present invention, in the delivery navigation system according to any one of the first to ninth aspects,
It is characterized by having a map acquisition means for periodically acquiring map information.

[0016] The invention of claim 11 is a delivery navigation method for presenting a delivery destination to a deliverer, wherein map information is stored and the location of the mobile communication information terminal device can be recognized. Storing the terminal information and inputting the delivery destination information relating to the delivery destination delivered by the deliverer in association with the mobile terminal information of the mobile communication information terminal device possessed by the deliverer;
Acquiring the location information of the mobile communication information terminal device, from the acquired location information and the input delivery destination information, search for a route to the delivery destination, a part or all of the map information,
The obtained position information of the mobile communication information terminal device and the searched route are displayed, and a part or all of the map information, the obtained position information of the mobile communication information terminal device, and the searched The route is presented to the mobile communication information terminal device via a network.

According to a twelfth aspect of the present invention, in the delivery navigation method according to the eleventh aspect, the presenting includes adding and presenting guide information for guiding a route to the delivery destination. It is.

The invention of claim 13 is the invention of claim 11 or 12
In the delivery navigation method described above, a regional navigation is input or obtained, and the input or acquired regional information is stored, wherein the presentation and display add regional information related to a route to the delivery destination. The present invention is characterized in that it includes presenting the information.

The invention according to claim 14 is the invention according to claims 11 to 13
In the delivery navigation method according to any one of the above,
For a user who ordered an item to be delivered by a deliverer, a communication information terminal device connected to a network used by the user, the position information of the mobile communication information terminal device possessed by the deliverer, a part of the map information or It is characterized by being presented together with all.

The invention of claim 15 is the invention of claims 11 to 13
In the delivery navigation method according to any one of the above,
The presentation is characterized by presentation of each information in response to a request from the mobile communication information terminal device.

According to a sixteenth aspect of the present invention, in the delivery navigation method according to the fourteenth aspect, the presentation is the presentation of each information in response to a request from the communication information terminal device.

The invention of claim 17 is the invention of claims 11 to 16
In the delivery navigation method according to any one of the above,
The route search includes predicting a time at which a deliverer having a mobile communication information terminal device arrives at a delivery destination, and the mobile communication information terminal device or the mobile communication information terminal device and the communication information terminal device The presentation is characterized by including presenting each information based on the predicted time.

According to an eighteenth aspect of the present invention, in the delivery navigation method according to the seventeenth aspect, the presenting and displaying are performed by:
When the arrival notification notifying that the mobile communication information terminal device has arrived at the delivery destination has not passed even after a predetermined time has elapsed from the predicted time, the arrival notification is presented to indicate that the arrival is delayed. It is characterized by including.

The invention of claim 19 is the invention of claims 11 to 18
In the delivery navigation method according to any one of the above,
It is characterized by periodically acquiring map information.

According to a twentieth aspect of the present invention, a delivery navigation system according to any one of the first to tenth aspects of the invention or a delivery navigation method according to any one of the eleventh to nineteenth aspects is implemented. Program.

According to a twenty-first aspect of the present invention, there is provided a delivery navigation service having a server device for providing a service for starting the program according to the twentieth item from a client device of a delivery service provider to which each deliverer belongs via a network. It is a providing system.

According to a twenty-second aspect of the present invention, in the delivery navigation service providing system according to the twenty-first aspect, there is provided a charging system for charging an amount calculated from the total number of deliverers as a consideration for use of the program to the delivery service provider. It is characterized by having.

The invention of claim 23 is the invention of claim 21 or 22
It is a program for functioning as the described delivery navigation service providing system.

The invention of claim 24 is the invention of claim 20 or 23.
A computer-readable recording medium on which the program described above is recorded.

[0030]

FIG. 1 is a view for explaining a delivery navigation system according to one embodiment of the present invention. A delivery navigation system according to the present embodiment (hereinafter referred to as the present system) presents a delivery destination to a deliverer when a certain item has to be delivered, for example, when a pizza store delivers pizza or the like. It is a system for doing. In this system, in order to present a delivery destination, peripheral map information, delivery destination information, and position information indicating the location of the deliverer are required. A mobile communication information terminal as a client device which is connected to the server device 10 and a network 2 such as the Internet by wireless communication with the server device 10 of the delivery service provider 1 such as a pizza store as a main component. Devices 30a, 30b. . .
(Often represented by 30) to the deliverers 3a, 3
b. . . (Often represented by 3). Actually, the server device 10
In the mobile communication information terminal device 30, programs that can be executed by the computer as the following units are stored in appropriate places.

The server device 10 includes each DB 1
Each has a dedicated server for 1,12,13, WWW
A hierarchical form in which the server is connected to the Internet 2 via a server may be adopted.

As the mobile communication information terminal device, a mobile phone will be described as a representative in the following description.
In addition to a mobile phone, a PHS, a PDA, a terminal device or a head-mounted display mounted on a motorcycle, a bicycle, or a car driven by a delivery person are conceivable. The mobile communication information terminal device used in the present system needs to have at least a function of recognizing and confirming its position and displaying a route to a delivery destination. In other words, the delivery person has a mobile communication information terminal device having a function of confirming the location and exchanging image information by e-mail or the like. By using a mobile phone or the like as a navigation, the deliverer can perform efficient delivery based on information displayed and instructed. Regarding the recognition of the position, for example, a PHS or the like can recognize the position from a nearby antenna, and can obtain the position information directly or from a communication carrier. Or incorporate
Alternatively, a system such as a system for recognizing a position by GPS may be employed. In the case of a car or the like, a mode in which the present system is configured by connecting to a car navigation system provided therein may be adopted.

The server device 10 has a map information database (DB) 1 as map storage means for storing map information.
1 and a telephone information DB 12 as mobile terminal information storage means (telephone information storage means) for storing mobile terminal information (hereinafter referred to as telephone information) such as a telephone number and an e-mail address of each mobile phone 30. ing. Further, the information of the customer (user) of the delivery service provider is stored in the delivery destination information DB1.
3 and the user may already be a customer of the service. For example, the address of the delivery destination may be searched from the DB 13. In the map information DB 11, roads, buildings, and the like are constantly changing, and a map acquisition unit that periodically acquires map information via the network 2 or from a sold recording medium may be provided. preferable.
In addition, the server device 10 or the mobile phone 30 has a delivery destination information input unit, and can input the delivery destination information on the delivery destination delivered by the deliverer in association with the telephone information of the mobile phone 30 held by the deliverer 3. It is possible.

The server device 10 has position information acquisition means for acquiring the position information of the mobile phone 30. From the position information acquired here and the delivery destination information input by the delivery destination information inputting means, the server device 10 sends the information to the delivery destination. Route search means for searching for the route of the user. Note that the route search means may be provided on the mobile phone side, but the position of the deliverer 3 is determined by the business 1
Must be transmitted to the server device 10 via the network 2.

The server device 10 further displays, on a display screen or the like, a part or all of the map information obtained by each of the above-described means, the position information of the mobile phone 30, and the route searched by the route searching means. And an information presenting means for presenting to a mobile phone via a network. Here, the information presenting means is the mobile phone 3
0 may be provided. As this information presenting means, the server device 10 is provided with a WWW server,
0 may be configured to present various information in response to a request from a WWW browser.

Further, the information presenting means may present guidance information for guiding a route to a delivery destination so that, for example, when the delivery person 3 approaches an intersection, which branch to proceed to is expanded and clearly specified. Good.

The server device 10 or the mobile phone 30 is provided with local information obtaining means for inputting or obtaining local information such as traffic congestion information, construction information such as roads, various event holding information, and public facility schedules. It is preferable to have a regional information storage means for storing regional information, and to present the regional information relating to the route to the delivery destination by the information presenting means and the information displaying means.

Further, the route search means predicts the time at which the delivery person 3 having the mobile phone 30 will arrive at the delivery destination by the arrival time prediction means from map information, route information, area information, and the like.
The information presenting means or the information presenting means and the user information presenting means may present each piece of information based on the predicted time, such as selecting the shortest route and presenting it together with the predicted arrival time. Further, the mobile phone 30 is provided with an arrival notifying means for notifying the server device 10 that the mobile phone 30 has arrived at the delivery destination, and the information presenting means and the information displaying means have a predetermined time from the predicted time of the notification. Means may be provided for presenting that the arrival is delayed when the time has not elapsed. The information presenting unit may be a unit that sends an electronic mail to the mobile phone 30. The delivery mail may be simply transmitted to the mobile phone 30 of the delivery person 3 when the delivery person 3 does not perform the delivery procedure as scheduled, takes a long time, or takes some trouble.

As described above, in the present system, the delivery service provider (store) 1 side receives the customer information (address, telephone number, delivery item, received charge) and the mobile phone of the delivery person when the delivery person goes out for delivery. Link numbers. At that time, the optimal delivery route and delivery time in consideration of local information such as road construction and event holding are displayed on the server device 10 of the store 1 and the mobile phone 30 of the deliverer 3 depending on the destination address. In the store, the positions of all the deliverers are constantly displayed on the screen of the terminal so as to know where they are. Local information (road construction information, event holding information, schedule information of public facilities such as schools, etc.) in the delivery area obtained from the delivery staff etc. is always input to the server device at the store with simple instructions from a mobile phone Have been.

FIG. 2 is a diagram for explaining a delivery navigation system according to another embodiment of the present invention. A delivery navigation system according to another embodiment of the present invention has the same basic configuration as the system of the above-described embodiment, but further includes means for presenting information to users. The description of the same parts as those in the above-described embodiment will be omitted.

In the means for presenting information to the user, the delivery information is sent to the communication information terminal device 40 such as a PC connected to the network 2 used by the user 4 with respect to the requester (user) 4 who ordered the goods delivered by the delivery person 3. The present location information of the mobile phone 30 held by the deliverer 3 is presented together with a part or all of the map information. For example, by connecting to a WWW server via the Internet 2 from a WWW browser on the PC 40, inputting a user's telephone number or the like on the WWW server, and requesting location information of the deliverer 3, the location of the deliverer 3 is mapped. To be presented above.

The orderer also describes the situation (display of the location of the delivery person on the electronic map) from the start of the delivery to the arrival at the delivery destination (place of the orderer), such as the delivery destination TV or mobile phone. It can be confirmed by various communication information terminal devices.
The status display at the store 1 is all the deliverers, but the orderer presents only the status of the deliverer who comes to his place.

FIG. 3 is a flowchart for explaining a delivery navigation method according to an embodiment of the present invention. As a delivery navigation method according to the present embodiment, first, map information and local information are stored in advance (step S).
1) The information such as the e-mail address of the mobile phone is stored (step S2). If there is a product order (delivery request) from the user, delivery destination information on the delivery destination delivered by the deliverer is input in association with information such as an electronic mail address of a mobile phone (step S3). If the user information already exists, it is only necessary to associate the information. When ordering,
The location information of the mobile phone is acquired at any time or periodically (step S4), and a route to the delivery destination is searched from the acquired location information and the input delivery destination information (step S4).
5).

The map information, the regional information, the position information of the mobile phone, and the route are presented to the mobile phone via the network (step S6). Further, the map information, the regional information, the position information of the mobile phone, and the route are also displayed on the screen of the business (step S7). If there is a request from the PC of the user who ordered the item to be delivered by the deliverer, the position information and the map information of the mobile phone are presented to the user's PC (step S8). The details have been described in the delivery navigation system according to each of the above-described embodiments, and will not be described.

FIG. 4 is a diagram for explaining a delivery navigation service providing system according to one embodiment of the present invention. A delivery navigation service providing system according to the present embodiment (hereinafter, referred to as the present system) is a program for causing a computer to function as the delivery navigation system described in each of the above embodiments or to execute as a delivery navigation method. Is provided to the delivery service provider. This system is operated by an ASP service center 5 and provides an ASP for providing a service for starting this program (application) from a client device 14 of a delivery service provider to which each deliverer 3 belongs via a network 2 such as the Internet. Assume that the server device 51 is provided. In the client device 14, the server device 1 described above is used.
It has a function equivalent to 0. ASP server device 5
Reference numeral 1 denotes, for example, a server device in which a database server is combined with a WWW server, and is provided with a customer DB dedicated to the delivery service provider 1 and a delivery support site 51 corresponding to a part or all of the DBs 11 to 13 described above. . FIG. 4 illustrates delivery of a pizza at a pizza shop.

In the ASP service center 5, the CTI (C
Omputer Telephony Integra
(tion) service and delivery navigation service may be provided. The CTI service is a service realized by integrating a computer and a telephone / communication device.
For example, for a new customer of the delivery service company 1, a database of telephone number, address, telephone number, voice of order contents (updated at the time of next order) and coded information is provided, and non-new customers are provided. Is a service that requires only a response to the order contents. In the delivery navigation service, as described in the above-described embodiment, only the number of the PHS, the mobile phone, and the like of the delivery person departing from the delivery service provider (store) 1 is selected. The server device 51 guides the delivery member 3 to the delivery destination via the mobile phone 30. Further, the ASP server device 51 also constantly monitors the position information of the deliveryman 3 and constantly transmits the position information to the store 1 or transmits it according to a request from the client device 14 on the store side. Store side client device 14
Then, it becomes possible to check for abnormalities such as accidents from the delivery progress information.

In this system, the delivery service provider 1 can browse the position information of the delivery person (delivery member) in real time on the client device 14. Further, the MAP of the delivery destination is displayed on the mobile phone 30 of the delivery member, and the position where the user himself is can be confirmed. Further, the orderer 4 (user) also receives B
STB (Set Top Bo) such as S digital broadcasting
x) It is possible to confirm to which vicinity the delivery person is currently located on a mounted TV or PC.

As a billing system of the present system,
A system for charging the amount determined from the total number of deliverers may be employed as a price for using the program for the delivery service provider.

The embodiments of the present invention have been described above with reference to the delivery navigation system, method, and delivery navigation service providing system of the present invention. However, the present invention has been described with reference to FIG. 1 and the ASP service description. It may be in the form of a program for causing a computer to function as such a system, or for causing a computer to execute the method, or a computer-readable recording medium on which the program is recorded.

An embodiment of a recording medium for storing programs and data for realizing the functions of delivery navigation and delivery navigation service provision according to the present invention will be described. As a recording medium, specifically, a CD-ROM,
Magneto-optical disk, DVD-ROM, floppy (registered trademark) disk, flash memory, and other various ROs
M, RAM, etc. can be assumed, and a program for realizing the functions of delivery navigation and delivery navigation service provision is recorded and distributed on these recording media by causing a computer to execute the functions of the system of each embodiment of the present invention described above. This facilitates the realization of the function. Then, the program is read by the information processing apparatus by mounting the recording medium as described above on an information processing apparatus such as a computer, or the program is stored in a storage medium provided in the information processing apparatus, and if necessary, By reading the information, the functions of delivery navigation and delivery navigation service provision according to the present invention can be executed.

[0051]

According to the present invention, it is possible to monitor in real time the current position, trouble, and the like of all the deliveries being delivered at the store to which the deliverer belongs.

According to the present invention, an optimal delivery route can be set for each delivery by constantly inputting local information such as road construction information, event holding information, and public facility schedule.

According to the present invention, it becomes possible for the orderer to grasp the delivery status of his or her order in real time.

According to the present invention, the delivery person does not need to pay special attention to the delivery route and the information of the delivery destination area, so that he can concentrate on driving a motorcycle or the like, thereby preventing a traffic accident. Furthermore, without special education for the deliverer (map knowledge of the delivery area, regionality), the store can deliver with the same level of efficiency as an experienced person immediately after employment, so it can be delivered to the deliverer with confidence. It is possible to do. In addition, it is possible to reduce troubles such as getting lost, detouring due to road construction, colliding with the return time of elementary school students, and taking time to travel due to festivals, so that delivery efficiency is increased and delivery time can be shortened.

According to the delivery navigation service providing system of the present invention, delivery navigation can be performed only by a mobile phone or the like, and the location information of the delivery person can be confirmed.

[Brief description of the drawings]

FIG. 1 is a diagram for explaining a delivery navigation system according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating a delivery navigation system according to another embodiment of the present invention.

FIG. 3 is a flowchart illustrating a delivery navigation method according to an embodiment of the present invention.

FIG. 4 is a diagram illustrating a delivery navigation service providing system according to an embodiment of the present invention.

[Explanation of symbols]

1 ... Delivery service provider, 2 ... Network, 3,3
a, 3b: delivery person, 4: requester (user), 5: ASP
Service center, 10: server device, 11: map information D
B, 12: telephone information DB, 13: delivery destination information DB, 14
... client devices, 30, 30a, 30b ... mobile communication information terminal devices (mobile phones), 40 ... communication information terminal devices (PC), 51 ... ASP server devices.

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) G09B 29/00 G09B 29/00 A 29/10 29/10 A H04Q 7/34 H04B 7/26 106B 7/20 H04Q 7 / 04 ZF term (reference) 2C032 HB08 HB22 HB25 HC08 HC11 HC24 HC31 HD03 HD13 HD18 HD23 2F029 AA02 AA07 AB07 AB13 AC02 AC09 AC13 AC19 5H180 AA01 AA21 BB02 BB04 BB05 CC12 FF04 FF05 FF13 FF23 FF23 FF23 FF23 FF23 FF23 FF23 FF23 FF22 FF23 FF22 FF25 FF23 FF23 FF23 FF22 FF25 FF23 FF23 FF33 FF05 FF23 GG01 GG11 HH05 HH23 JJ53 KK13 KK15

Claims (24)

[Claims] 1. A delivery navigation system for presenting a delivery destination to a delivery person, comprising: a map storage means for storing map information; and a mobile terminal of one or a plurality of mobile communication information terminal devices whose location can be recognized. Mobile terminal information storage means for storing information; delivery destination information input means for inputting delivery destination information on a delivery destination delivered by a deliverer in association with mobile terminal information of a mobile communication information terminal device possessed by the deliverer; A position information acquisition unit that acquires position information of the mobile communication information terminal device; and a route to a delivery destination from the position information acquired by the position information acquisition unit and the delivery destination information input by the delivery destination information input unit. A route search means for searching for, a part or all of the map information, the position information of the mobile communication information terminal device obtained by the position information obtaining means, An information presenting means for presenting the searched route to the mobile communication information terminal device via a network; a part or all of the map information; and a mobile communication information terminal device obtained by the position information obtaining means. A delivery navigation system comprising: information display means for displaying position information and a route searched by the route search means. 2. A delivery navigation system for presenting a delivery destination to a delivery person, comprising: a map storage means for storing map information; one or a plurality of mobile communication information terminal devices whose location can be recognized; Mobile terminal information storage means for storing mobile terminal information of the mobile communication information terminal device, and delivery destination information relating to the delivery destination delivered by the deliverer are input in association with the mobile terminal information of the mobile communication information terminal device possessed by the deliverer Delivery location information input means, location information acquisition means for acquiring location information of the mobile communication information terminal device, location information acquired by the location information acquisition means, and delivery destination information inputted by the delivery destination information input means A route search means for searching for a route to a delivery destination; a part or all of the map information; and a position of the mobile communication information terminal device acquired by the position information acquisition means. Information presenting means for presenting the information and the route searched by the route searching means to the mobile communication information terminal device via a network; a part or all of the map information; and the position information obtaining means A delivery navigation system comprising: information display means for displaying the position information of the mobile communication information terminal device and the route searched by the route search means. 3. The delivery navigation system according to claim 1, wherein said information presenting means has means for presenting guidance information for guiding a route to said delivery destination. 4. A local information obtaining means for inputting or obtaining local information, and a local information storing means for storing the local information input or obtained by said local information obtaining means, wherein said information presenting means and information The delivery navigation system according to any one of claims 1 to 3, wherein the display means includes means for presenting regional information relating to the route to the delivery destination. 5. For a user who has ordered an item to be delivered by a deliverer, a communication information terminal device connected to a network used by the user transmits position information of the mobile communication information terminal device possessed by the deliverer to the map. The delivery navigation system according to any one of claims 1 to 4, further comprising means for presenting user information together with part or all of the information. 6. The delivery navigation system according to claim 1, wherein said information presenting means is means for presenting each information in response to a request from said mobile communication information terminal device. . 7. The delivery navigation system according to claim 5, wherein said user information presenting means is means for presenting each information in response to a request from said communication information terminal device. 8. The route search means includes an arrival time prediction means for predicting a time at which a deliverer having a mobile communication information terminal device arrives at a delivery destination, and the information presentation means or the information presentation means and the information presentation means The delivery navigation system according to any one of claims 1 to 7, wherein the user information presentation means presents each information based on the time predicted by the arrival prediction means. 9. The mobile communication information terminal device has an arrival notifying means for notifying that the user has arrived at a delivery destination, and the information presenting means and the information displaying means determine whether the notification by the arrival notifying means is the arrival time prediction. 9. The delivery navigation system according to claim 8, further comprising means for presenting that the arrival is delayed when a predetermined time has not elapsed from the time predicted by the means. 10. The delivery navigation system according to claim 1, further comprising a map acquisition means for periodically acquiring map information. 11. A delivery navigation method for presenting a delivery destination to a deliverer, wherein map information is stored, and mobile terminal information of one or more mobile communication information terminal devices whose location can be recognized is stored. Inputting delivery destination information relating to the delivery destination delivered by the deliverer in association with the mobile terminal information of the mobile communication information terminal device possessed by the deliverer; obtaining the position information of the mobile communication information terminal device; A route to a delivery destination is searched from the location information and the input delivery destination information, and a part or all of the map information, the obtained location information of the mobile communication information terminal device, and the searched route. And displaying a part or all of the map information, the acquired position information of the mobile communication information terminal device, and the searched route,
A delivery navigation method, wherein the delivery navigation method is presented to the mobile communication information terminal device via a network. 12. The delivery navigation method according to claim 11, wherein the presenting includes presenting guidance information for guiding a route to the delivery destination. 13. A delivery navigation method for inputting or acquiring regional information and storing the input or acquired regional information, wherein the presenting and displaying are performed by adding regional information relating to a route to the delivery destination. 13. The delivery navigation method according to claim 11, further comprising presenting. 14. For a user who has ordered a product to be delivered by a deliverer, a communication information terminal device connected to a network used by the user transmits position information of the mobile communication information terminal device possessed by the deliverer to the map. The delivery navigation method according to any one of claims 11 to 13, wherein the delivery navigation method is presented together with a part or all of the information. 15. The delivery navigation method according to claim 11, wherein the presentation is presentation of each information in response to a request from the mobile communication information terminal device. 16. The delivery navigation method according to claim 14, wherein said presentation is presentation of each information in response to a request from said communication information terminal device. 17. The route search includes predicting a time at which a deliverer having a mobile communication information terminal device will arrive at a delivery destination, and the mobile communication information terminal device, or the mobile communication information terminal device and the communication device 17. The delivery navigation method according to claim 11, wherein the presentation to the information terminal device includes presenting each piece of information based on the predicted time. 18. The presenting and displaying, when an arrival notification notifying that the mobile communication information terminal device has arrived at a delivery destination has not been received for a predetermined time from the predicted time, 18. The delivery navigation method according to claim 17, including presenting that arrival is delayed. 19. The delivery navigation method according to claim 11, wherein map information is acquired periodically. 20. A function for functioning as the delivery navigation system according to any one of claims 1 to 10.
A program for executing the delivery navigation method according to any one of claims 11 to 19. 21. A delivery navigation service providing system having a server device for providing a service for starting the program according to claim 20 from a client device of a delivery service provider to which each deliverer belongs via a network. 22. The delivery navigation service providing system according to claim 21, further comprising a charging system for charging an amount calculated from the total number of deliverers as a consideration for using the program for the delivery service provider. 23. A program for functioning as the delivery navigation service providing system according to claim 21. 24. A computer-readable recording medium on which the program according to claim 20 or 23 is recorded.