JP2002259829A - Document request system and server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a document request system for providing a notice of merchandise and services at the request of documents about the merchandise desired by a customer, using portable terminal equipment. SOLUTION: The portable terminal equipment 6 is used to register a user in a document request accepting server 11 through a network 9. The terminal equipment 6 browses merchandise information by use of an information-searching service function; merchandise is selected from a purchase form 33 consisting of accessed merchandise, and the documents for the merchandise selected are requested. The server 11 accepts document request data. A data processing server 12 transmits a mail to the terminal equipment 6 through a mail server 13 and reports customer information to information terminal equipment 8 through a reporting server 14. The data processing server 12 outputs an address or the like on a form from registrant information and digitally presses individual documents obtained by editing and processing the document data as required by the user 5; a variety of existing documents are selected from an advertisement tool 17 and packaged. The requested documents 25 are sent to the address of the user 5.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] 1. Field of the Invention [0002] The present invention relates to a document request system using a portable terminal.

[0002]

2. Description of the Related Art Recently, network technologies such as the Internet have rapidly spread, and mobile terminals such as mobile phones and PHSs connected to the Internet have been used. They use services to announce (advertise) product and service information.

[0003]

However, when a company makes a product announcement using the information search and distribution service functions of the portable terminal, real-time performance can be obtained, but the product is not available due to problems such as screen space and communication costs. No detailed information such as photos and specifications can be obtained.

[0004] The present invention has been made in view of the above points, and an object of the present invention is to provide a document requesting system for notifying a product using a portable terminal and providing a document request service for a product in accordance with a customer's request. Aim.

[0005]

According to a first aspect of the present invention, a portable terminal of a user, a server, and an information terminal of an information service provider are connected via a network. In the system, when the mobile terminal accesses the server and transmits personal information, the server sends product information to the mobile terminal, and the mobile terminal requests a document request for the desired product information. Upon receiving the request, the server outputs an address based on the personal information, and materials relating to the product in response to the request of the user are sent from the server to the user. System.

[0006] The information service provider is an advertising agency, a company or the like. The personal information is information such as name, gender, date of birth, postal code / address, contact telephone number, e-mail address, occupation, and the like. The goods include services. Materials include samples, pamphlets, catalogs, direct mails, and the like.

In the first invention, when the portable terminal accesses the server and transmits the personal information, the server sends the commodity information to the portable terminal, and the portable terminal requests a document for the desired commodity information. The server outputs the address based on the personal information, and the server sends out materials related to the product according to the user's request to the user.

A second invention is a server connected via a network to a user's portable terminal, an information service provider's information terminal, and personal information accessed from the portable terminal. Is transmitted, the merchandise information is sent to the portable terminal. When a material request for the desired merchandise information is made from the portable terminal, an address is output based on the personal information, and the request of the user is issued. A server that sends out materials related to the product corresponding to the user to the user.

[0009]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a diagram showing a schematic configuration of a material request system 1 according to the present embodiment. The document request system 1 provides a request service for a document, a sample, and the like using the information search service function of the portable terminal.

[0010] As shown in FIG.
Is composed of a material request processing server group 3, a user 5, an information service provider 7, a network 9, and the like. The material request system 1 is configured by connecting a material request processing server group 3 to a portable terminal 6 of a user 5 and an information terminal 8 of an information service provider 7 via a network 9 such as the Internet. ing.

The material request processing server group 3 includes a material request receiving server 11, a data processing server 12, and a mail server 1.
3, a reporting server 14, a registrant DB (database) 21, a service DB 22, a material DB 23, a customer information DB 24, and the like.

The material request receiving server 11 stores the registrant DB 2
1. It has a service DB 22, etc., performs user registration from the mobile terminal 6, and uses information search, distribution service, etc.
For the mobile terminal 6, the product of the information service provider 7,
Announce the service, etc., and apply for a request for materials, detailed materials of the service, samples, etc. The registrant DB 21 registers and holds registrant information 26 which is personal information (name, gender, date of birth, postal code / address, contact telephone number, mail address, occupation, etc.) of the user 5. Service DB22
Is the product / service information 27 obtained by editing the product / service information from the information service provider 7 for the portable terminal 6.
Upload and keep.

The data processing server 12 has a material DB 23, outputs an address from registrant information of the user 5, and outputs material data 28 of merchandise and service information according to the request of the user 5.
Then, the edited individual processed material or the ready-made material is transmitted to the user 5. Material DB23,
It holds material data 28 of goods and service information provided by the information service provider 7.

The mail server 13 sends a mail to the portable terminal 6 of the user 5. Reporting server 14
Holds the customer information 29 such as the date of requesting the material, the name of the product or service information, the name, and the address, which are the attribute information of the user 5 (customer) who requested the material to the information service provider 7.

The user 5 has a portable terminal 6 such as a portable telephone. The portable terminal 6 is connected to the data request receiving server 11 via the network 9.

The information service provider 7 is an advertising agency, an advertising sponsor such as a company, a mobile phone company, etc., and has an information terminal 8. The information terminal 8 is a computer or the like. The information terminal 8 is connected to a material request receiving server 11, a data processing server 12, a reporting server 14, and the like via a network 9.

Next, the overall processing flow of the material request system 1 will be described. FIG. 2 and FIG. 3 are schematic configuration diagrams of the material request system 1 focusing on the entire flow of the material request system 1.

As shown in FIGS. 2 and 3, when a user 5 requests a document, first, a portable terminal 6 is connected to a network 9.
, The registrant information which is the personal information of the user 5 is input according to the registration form 31 (step 201), and the material request reception server 11 uses the received registration information. Registrant DB21
(Step 211).

The portable terminal 6 uses, for example, the information retrieval service function of the portable terminal via the network 9 to transmit, for example, a weekly menu and a bargain information menu transmitted from the document request reception server 11. The product / service information is searched and browsed from the information search menu form 32 (step 202, step 212).

When the user 5 requests a more detailed document than the listed product and service information, the user 5 makes a request for a document using the portable terminal 6 and sends the request from the document request receiving server 11. Of the request form of the application form 33 of the application form 33 (select a plurality), and apply (step 203). The material request receiving server 11 receives the material request data, which is the product and service information for requesting the material, and shifts to the data processing server 12 (step 21).
3).

The data processing server 12 is a mail server 1
The e-mail is transmitted to the portable terminal 6 of the user 5 via the communication server 3 (step 221), and the customer information of the user 5 who requests the information from the information terminal 8 of the information service provider 7 via the reporting server 14. Is notified (step 222).

The data processing server 12 outputs an address and the like on an envelope or the like from the registrant information, and digitally presses individual materials obtained by editing and processing the material data of the material DB 23 individually at the request of the user 5 ( Steps 223 to 226).

Further, ready-made catalogs, ready-made brochures,
Various ready-made materials such as samples are selected from the advertisement tool 17 according to the request of the user 5, picked (sent), and packed (step 231). Then, the billing material 25 is sent to the home of the user 5 (step 232).

Next, the processing procedure of the material request system 1 will be described in more detail. 4, 5, 6, 7, and 8 are:
It is a flowchart which shows the processing procedure of the material request system 1. FIG. 9 shows the registration form 31. FIG. 10 shows the application form 33.

As shown in FIG. 4, when requesting a material, the user 5 first transmits a user registration request to the material request receiving server 11 via the network 9 using the portable terminal 6. (Step 301). Document request server 11
Stores the registration form 31 as shown in FIG.
(Step 302). The portable terminal 5 displays the registration form 31 and displays the registrant information 41 which is personal information.
Is input and transmitted (step 303). Registrant information 41
Is name, gender, date of birth, postal code / address, contact telephone number, e-mail address, occupation, etc.

The material request receiving server 11 registers and holds the received registrant information 41 in the registrant information 26 of the registrant DB 21 (step 304), issues a user ID and transmits the user ID to the portable terminal 6 (step 304). 305). The mobile terminal 6 receives the user ID (Step 306). When the user 5 performs user registration for the first time, the material application can be requested by the user ID from the next time.

The mobile terminal 6 transmits a search request for merchandise and service information such as an information search service function (step 307). The document request reception server 11 uses the information search and distribution service function of the portable terminal to execute the service DB 22
Then, the product / service information 27 is taken out, and the product and service information as shown in the information search menu form 32 such as this week's advantageous menu and bargain information menu is transmitted (step 308). The mobile terminal 6 displays the information search menu form 32 to search for and browse product and service information (step 309).

The material request receiving server 11 edits the product and service information transmitted from the information service provider 7 such as a company in advance for the portable terminal, and converts the product and service information of the service DB 22 as the product and service information. Service information 27
To be kept.

As shown in FIG. 5, when the user 5 wants to request a document, the portable terminal 6 transmits the request to the document server 11.
(Step 401). The document request reception server 11 uses the information search service function to
Creates an application form 33 as shown in FIG. 10 for the accessed product and service information, and transmits it to the portable terminal 6 (step 402).

For example, as shown in FIG. 10, the information retrieval service function allows the product / service information 46-1 such as A company's product CT (catalog), day trip brochure, trial sample, sample CD, G company's TV CT, etc. ,..., 46-5 are accessed, searched, and browsed, and the product / service information 46-1,.
5 is posted.

The portable terminal 6 displays the application form 33, selects the product / service information 46 desired to request a material from the material request menu, and clicks the application button 45 (step 403). For example, the user 5 selects the A-company product catalog 46-1 and the G-company television catalog 46-5, and requests a material.

The portable terminal 6 is provided with a material request receiving server 11
The selected product / service information (for example, the product / service information 46-1 and 46-5), which is the material request data, is transmitted (step 404). Document request reception server 11
Receives the selected product / service information 46 as the material request data (step 405), and moves to the data processing server 12 together with the registrant information 26 of the user 5 and the selected product / service information 46 as the material request data. (Step 406).

As shown in FIGS. 6 and 7, the data processing server 12 sends a mail to the portable terminal 6 of the user 5 via the mail server 13 (step 501). The mail server 13 sends the mail to the mail address of the registrant information 26 (step 502). The email, for example,
"Thank you for using this document request service. The requested material will be sent to your home within 2 to 3 days." The portable terminal 6 receives the mail (Step 503).

The data processing server 12 notifies the information terminal 8 of the information provider 7 of the requested customer information via the reporting server 14 (step 504). The reporting server 14 holds the customer information 29, which is the attribute information of the user 5 who has requested the data, in the customer information DB 24 (step 505). The customer information 29 includes the date of requesting the material, the product / service information name, the user name, the address, and the like. The reporting server 14 transmits the customer information 29 to the information terminal 6 (Step 506), and the information terminal 8 of the information service provider 7 receives the customer information (Step 507).

When information processing (personal information processing) is individually required according to the request of the user 5, the data processing server 12 transmits the material data of the product / service information 46 selected by the user 5 from the material DB 23. 28, and edits the data (step 508).

For example, when the user 5 enters the A product catalog 46
-1 and G-TV catalog 46-5, the material data of the A-product catalog 46-1 and the G-TV catalog 46-5 are taken out from the material DB 23, and the A-company is placed in the upper half of the page. The material data of the product catalog 46-1 is edited, and the material data of the TV catalog 46-5 of the G company is edited in the lower half. In the case of requesting materials such as travel pamphlets, for example, a simplified version package of 1 to 100 is prepared in advance as data, and a suitable one is searched from among the data according to the taste of the user 5, and printed and output. I do.
In addition, when the information content is limited in advance, when requesting materials, for example, from January to March, 5 to 10 areas, 5
Various requests such as up to 7 days are input, and only the data data of the travel brochure according to the request of the user 5 is edited and processed. The material data 28 of the material DB 23 is transmitted in advance as recommended products from the information service provider 7 such as an advertising sponsor or an advertising agency (step 7).
01).

The data processing server 12 uses the registrant information 26 of the user 5 to send an address (name, zip code / address, etc.)
Is output in a form (step 509). Then, a digital press of the personally processed material and the address is performed (step 510).

[0038] Further, the user 5 is requested to make a document,
In the case of simple shipment of samples only, data processing server 1
2 outputs a form of address (name, zip code / address, etc.) using the registrant information 26 of the user 5 (step 51).
1).

Next, as shown in FIG.
Then, ready-made materials such as ready-made brochures and ready-made catalogs requested by the user 5 are picked, and samples and the like are packed (step 601). The advertising tool 17 which is a ready-made material is sent from the information service provider 7 in advance (step 702).

The billing material is sent to five user homes (steps 602 and 603). The information service provider 7 side
An advertisement fee for listing products and services or a fee for providing customer information is paid to the material request processing server group 3 on a monthly or weekly basis (step 604).

As described above, according to the present embodiment, the user 5 registers the user in the document request receiving server 11 via the network 9 using the portable terminal 6, and The reception server 11 uses the information search service function of the mobile terminal to notify the user of product / service information and to receive a document request for accessed product / service information. In response to a request for data from the portable terminal 6, the data processing server 12 sends an e-mail to the portable terminal 6 of the user 5 via the mail server 13 and an information service provider via the reporting server 14. 7 is notified of the customer information which is the attribute information of the user 5 who has requested the data to the information terminal 8. The data processing server 12 outputs an address or the like from the registrant information on an envelope or the like, and digitally presses an individual material obtained by editing and processing the material data in the material DB 23 in response to a request from the user 5. Furthermore, various ready-made materials such as ready-made catalogs, ready-made brochures, and samples requested by the user 5 are:
It is selected from the advertisement tool 17, picked, packed, and sent to five users' homes.

As a result, it is possible to provide a customer who requests detailed information such as a photograph and specifications of a product which cannot be obtained by the information search service function of the conventional portable terminal, from reception to shipment in an integrated system. In addition, by storing the product / service information notified by the company in a DB in advance, it is possible to select the detailed information desired by the portable terminal device 6 and print and send only the information.

In addition to using the portable terminal 6 to advertise information, the company can carry out sales promotion activities and obtain customer data with potential needs.

Further, a user having a portable terminal can easily obtain catalogs, samples, etc. without going to a store or the like, and can obtain materials for individuals according to the request of the user 5.

Further, by adding a service capable of selecting a plurality of materials, costs such as printing, output, and shipping costs are reduced.

In the present embodiment, the user 5 registers personal information in advance and requests a material with the user ID from the second time onward. However, the personal information is input each time without registering in advance. May be.

The program for performing the processing shown in FIGS. 4, 5, 6, 7, and 8 may be distributed by being stored in a recording medium such as a CD-ROM, or transmitted and received via a communication line. You can also.

[0048]

As described above in detail, according to the present invention, it is possible to provide a document requesting system for notifying a product using a portable terminal and providing a document request service for the product according to a customer's request. it can.

[Brief description of the drawings]

FIG. 1 is a diagram showing a schematic configuration of a material request system 1 according to the present embodiment.

FIG. 2 is a schematic configuration diagram of the material request system 1 focusing on the entire flow of the material request system 1 (user 5 side)

FIG. 3 is a schematic configuration diagram of the data request system 1 focusing on the entire flow of the data request system 1 (server side).

FIG. 4 is a flowchart showing a processing procedure of the material request system 1;

FIG. 5 is a flowchart showing a processing procedure of the document request system 1;

FIG. 6 is a flowchart showing a processing procedure of the document request system 1;

FIG. 7 is a flowchart showing a processing procedure of the material request system 1.

FIG. 8 is a flowchart showing a processing procedure of the material request system 1.

FIG. 9 is a diagram showing a registration form 31;

FIG. 10 shows an application form 33.

[Explanation of symbols]

 1 Material request system 3 Material request processing server group 5 User 6 Mobile terminal 7 Information service provider 8 Information terminal 9 Network 11 ... Material request reception server 12 Data processing server 13 Mail server 14 Reporting server 17 Advertising tool 21 Registrant DB 22 Service DB 23 Document DB24 ……… Customer information DB

Claims (18)

[Claims] 1. A system in which a mobile terminal of a user, a server, and an information terminal of an information service provider are connected via a network, wherein the mobile terminal accesses the server and transfers personal information. When transmitted, product information is sent from the server to the portable terminal, and when a material request for the desired product information is made from the portable terminal, the server outputs an address based on the personal information,
A document requesting system, wherein a document relating to the product in response to a request from the user from the server side is sent to the user. 2. The material request system according to claim 1, wherein the goods include services. 3. The material request system according to claim 1, wherein the material includes a sample or the like. 4. The material request system according to claim 1, wherein the server sends a reply mail to the portable terminal in addition to the material. 5. The material request system according to claim 1, wherein the server notifies the information terminal of attribute information of a user who has requested the material. 6. The material request system according to claim 5, wherein the attribute information of the user is a date of requesting the material, a product information name, a user name, an address, and the like. 7. The material request system according to claim 1, wherein the product information and the material are transmitted or sent from the information service provider to the server in advance. 8. The document request system according to claim 1, wherein the information terminal charges the server side an advertisement fee for the product or an attribute information fee of the user. 9. A server connected via a network to a user's mobile terminal, an information service provider's information terminal, and when personal information is transmitted from the mobile terminal, When the merchandise information is sent to the portable terminal, and a material request for the desired merchandise information is made from the portable terminal, an address is output based on the personal information, and the information regarding the merchandise according to the user's request is output. A server for sending data to the user. 10. The server according to claim 9, wherein the product includes a service. 11. The server according to claim 9, wherein the material includes a sample or the like. 12. The server according to claim 9, wherein a reply mail is transmitted to the portable terminal in addition to the material. 13. The information terminal device is notified of attribute information of a user who has requested data.
The server described. 14. The server according to claim 13, wherein the attribute information of the user is a date of requesting a material, a product information name, a user name, an address, and the like. 15. The product information and the material,
The server according to claim 9, wherein the server is transmitted or sent from the information service provider to the server. 16. The server according to claim 9, wherein the information service provider is an advertising agency, a company, or the like. 17. A program for causing a computer to function as the server according to claim 9. 18. A recording medium on which a program for causing a computer to function as the server according to claim 9 is recorded.