JP2002224922A - System and program for work instruction - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a skilled worker and a beginner to work efficiently in the same system, particularly to instruct the beginner in an element job at first, to improve his skill level and to enable him to manage his own skill level situation. SOLUTION: Digital content which represents the element jobs the skilled worker performs is originated and edited, with use of such digital materials as voices, movies, slides. The content is registered to a server 4 for a work instruction content registration and distributed to work designation servers of business institution registered beforehand via Internet. Work designation content is originated in each business institution, and registered to a work designation system server 9. Necessary work designation data is displayed in work designation PCs 11a to 11e in conformity with a production arrangement designation from a host computer 10 for basic operation.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a work instruction in a production process of a product, and particularly to an instruction of a work place and an instruction of work contents in assembling of a multi-product small-quantity production.
It relates to a system for confirming work and managing work history.

[0002]

2. Description of the Related Art Conventionally, assembling work instructions for a product include not only those shown in the drawings but also those which display an instruction screen on a display of a computer as in the technique described in Japanese Patent Application Laid-Open No. 10-269292. I have.

[0003]

In the above prior art,
No consideration was given to the level of skill of the workers.
In the conventional work instructions, if the contents of the work instructions are detailed, accurate instructions can be given even to unskilled workers,
A skilled technician has a problem that work instructions are too detailed, which causes a reduction in work efficiency. In addition, if work instruction contents are created aiming at a skilled worker, not only workers who are not skilled can not work, but even a skilled worker can not confirm the contents of work without confidence. There was a problem that would make.

SUMMARY OF THE INVENTION An object of the present invention is to eliminate the disadvantages of the prior art, and to make it possible to accurately perform a high-speed work instruction irrespective of the skill level of the worker. That is.

[0005]

According to the present invention, there is provided a first storage unit for storing management information relating to work elements required for assembling the product, and a second storage unit for storing image information indicating a work target of the product. A storage unit, a display device that displays the image information, and a processing device that displays a display indicating a work order of the necessary work element from the management information at a place where the work element of the image information is performed, An input device for performing a confirmation input in which the work element is processed, wherein the processing device prohibits the progress of the work when the work element in which the confirmation input is performed does not follow the work order.

The present invention is also directed to a work instruction system for giving an instruction for a product assembling operation, wherein a first storage unit for storing instruction contents of operation elements required for the product assembling operation, A second storage unit that stores image information indicating an object, a display device that displays the image information, an input device for inputting an instruction request for the work element, and a work element for which the instruction request is input. A processing device for acquiring the instruction content from the first storage unit and displaying the instruction content on the display device.

[0007] With such a configuration, even a person who is unfamiliar with the work can concretely show the work procedure and can prevent the work order from being mistaken.

[0008] Further, with this configuration, by pressing the help button at the discretion of the worker during the work, the details of the work currently being performed and the details of the element work are partially or entirely performed. In addition, it is possible to provide work guidance as if a skilled technician instructs a task by a skilled technician by using moving images, slides, audio and text.

[0009]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a work instruction system and a work guidance system according to the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram for explaining the overall configuration of a work instruction system and a work guidance system according to this embodiment.

As shown in FIG. 1, in the work instruction system according to the present embodiment, the work instruction content creation side LA
N5 and the LAN 12 on the work instruction creation and work instruction side are connected by the Internet 6. For these connections, the connection to the telephone network or InterNet uses a modem and a modem on the client side, or a mobile / PHS and a connection card. Wireless LAN
Uses a wireless LAN card for the access point and the client side.

The digital video camera 1 and the digital camera 2 capture moving images and still images used for work guidance, respectively. These are used for work guidance on common elementary work regardless of products or industries. The work instruction content creation PC 3 edits the photographed moving image and still image, and stores the work instruction content
Register with.

The newly registered work instruction content is
Using the replication function of the DB, the work instruction content creation side LAN is connected to the work instruction server 9 registered in advance.
5, via the Internet 6 and the LAN 12 on the work instruction side.

In the work instruction side system, the digital camera 8 captures an image used for a work instruction specific to a product of the system. The work instruction content creation PC 7 edits an image captured by the digital camera 8 to create work instruction content, and registers the work instruction content in the work instruction server 9. At this time, the connection between the instruction data of the work instruction data and the work instruction content is also defined.

The registered work instruction data is transferred to the work instruction PCs 11a to 11c in accordance with the arrangement information from the core business host computer 10 to perform the work instruction and collect the work results. Write back.

The work instruction content is a work instruction PC 11
By touching the help button 37 while the work instructions a to 11c are displaying the work instruction 32, the work instruction content in which the association is defined is read from the work instruction server 9 and displayed on the work instruction menu screen 42. At the same time, the collection of the work guidance screen display time is started.

Next, a data structure used in the work instruction system will be described. The work instruction system includes the order data sent from the work instruction server 9 shown in FIG. 2, the applicable model name data in FIG. 3, the control number in FIG. 4, the figure part number data, the production instruction index in FIG. Work instructions and work guidance are performed using the instruction data, the instruction contents in FIG. 7, the approval data in FIG. 8, and the work guidance data in FIG. These data are usually stored in the storage device of the work instruction server 9. The management number: figure part number data in FIG. 4 and the management number: instruction data in FIG. 6 exist in a management number and a revision unit, respectively. The management number: instruction data 501 indicates the order and contents of required work elements, the required number of instructions, and the like. The work contents of FIG. 7 exist for each instruction data and are set together with the image data of the same number. Further, the work instruction data shown in FIG. 9 is a data in which instruction data files such as moving images, still images, slides, and voices are associated with comments on each operation to be instruction. Note that blank spaces in these data are spaces for storing performance data.

Next, what processing is performed in an actual work instruction system using these data will be described.

FIG. 10 is a diagram showing the update of arrangement data in the present system. This process is performed when the arrangement data transferred from the host device is received.

First, at a predetermined time every day, arrangement data of a small schedule is transferred from the host device. Model name / Serial number arrangement,
The figure arrangement and the cancellation arrangement are transferred as the same file from the server which is a higher-level device.
The arrangement data 201 is created by performing the sorting according to the record division. This data is
The drawing arrangement data and the index are stored in the same record specification.

The work instruction server 9 stores the order data 201
Information on model name and serial number inside, and applicable model name data 3
Based on 01, a record is extracted and an index is created. Further, drawings necessary for the corresponding model name and serial number are extracted from the index, and drawing arrangement data is created. This operation is continued until all arrangement data is completed, and a backup file is created for the arrangement data.

In FIG. 11, as preparation for the start of production, the management P
C11a to C11c show processing for creating instruction data for each model name and serial number from the index. The created data is stored on the work instruction system server 9.

In FIG. 11, the arrangement information unmatch list contains the reason that the revision has been increased.
Created when the extracted drawing arrangement data does not correspond to the drawing number master. In the maintenance processing of the work instruction data shown in FIG. 12, the contents are corrected based on the arrangement information unmatch list.

Further, the arrangement number of the model name / serial number selected at the start of the production is compared with the management number: figure part number data 401, and if they are the same, a production instruction index 501 is generated, and the management number: instruction data Instruction contents are copied from the master data to the instruction contents data 701 in units of model names and serial numbers, so that the production history can be written.

In this manner, the management PCs 11a to 11c
Then, it is possible to create instruction content data corresponding to each model name and serial number managed by the PC.

FIG. 13 is a diagram showing an embodiment of the work guidance screen.

The work instruction screen 32 refers to the table of the work instruction data 901 based on the work instruction data currently instructed and the progress status (additional number), and acquires the file name of the video or slide and audio of the work instruction. In addition to providing guidance, a comment is displayed to provide supplementary explanation. The drawings required for each product are edited by the work instruction content creating PC 7 in advance, and work instruction contents stored in the work instruction system server 9 are used. Work instruction screen 32
Is indicated by a work progress display area 33, a work instruction display 34, a work end display 35, a rough work position 36 in a device to be handled, a work item 40, and a work content 41, including 37 to 39. An operation is performed with each button.

In the work progress display area 33, the numbers of the work already processed, the work currently instructed, and the work to be performed are displayed in different colors, so that the progress of the work can be identified. The work instruction position display 34 is displayed in different colors corresponding to the work progress display area. In this way, the work place to be performed in the actual product, its contents, and its order can be easily recognized by looking at the screen.

The work end display 35 is an area in which the work already completed is displayed. Reference numeral 37 denotes a help button. When the worker wants to receive an explanation of the contents of the work, he / she presses the help button to display the work guidance screen 44.
Can be displayed. The pass button 38 is pressed for confirmation when all processes are completed successfully.

Reference numeral 42 denotes a work guidance menu screen.
When the help button is pressed, this screen is first displayed. In this screen, reference numeral 43 denotes a selected portion of the functional element from which a part desired to be viewed during the element work is selected.
Reference numeral 44 denotes a work guidance screen for the skill element actually selected, which displays the contents of the skill element required for each work. On this screen, the worker can display a work guidance content display portion (moving image / slide / still image) 45 and sound 46.
Thereby, it is possible to know the contents of the work.

Next, production instruction and production guidance processing will be described with reference to FIG. In the present embodiment, the instruction data for each model name and serial number is stored in the work instruction system server 9, and each of the management PCs 11a to 11c fetches necessary data from the instruction data, and
2 is displayed.

In the actual work procedure, at the start of work, a model name and a serial number for performing work are input using the production instruction index 501 of the work system server 9. The corresponding model number serial number work instruction data 901 of the work instruction system server 9
Is opened and the search is performed. If this instruction is a new operation, the operation instruction screen 32 is displayed 18 from the beginning if the instruction is a new operation, and if the operation is not completed, the operation instruction is started.

The work instructions are numbered according to the order in which they are to be worked, and, as described above, the unprocessed, the current work, and the already processed are displayed in different colors. Workers work according to work instructions,
By touching the work instruction position on the display,
The work end time is plotted, and the next work instruction is issued. In addition, unless the user touches a part displayed as the current work and inputs the end of the work, the work position to be processed next does not shift to the display as the current work.

At this time, if all the work instructions have been completed or are to be completed halfway, by touching the menu button 39 in the work instruction screen 32, the screen for selecting a model name and a serial number is displayed. Can be terminated.

If the operator does not understand the element work of the work designated on the work instruction screen, the work instruction screen 3
By touching the help button 37 in 2, the work instruction contents corresponding to the instructed work contents are searched in the work instruction system server, and a detailed menu is displayed on the work instruction menu screen 42. At this time, the collection of the browsing time of the help screen is started, and the worker touches the work of a desired part as many times as necessary, whereby the work guidance screen 44 is displayed, and the details of the work content are displayed by the voice 46. With the moving images, slides, and still images 45, the guidance is provided in an easy-to-understand manner as if a skilled worker would provide guidance beside.

When the selected work instruction is completed, the process returns to the work instruction menu screen 42. When the worker is convinced and touches the end button 47, the collection of the work guidance time is completed, the total 27 is obtained, and the screen returns to the work instruction screen 32. The collected work results and the display time of the work instruction screen can be viewed on the administrator's PC 13, and are used for management of the worker's proficiency, pursuit of the cause of failure occurrence, and collection of work time. I can do it.

As described above, when all the operations are completed, the data approval flow shown in FIG.
Creation of approval data is performed. This is to create a record in the approval data at the end of production and at the time of creating / updating instruction data, and to make an approval request. When the approval is completed, the instruction data is compressed and stored as the production history, and the instruction data becomes usable.

As described above, based on the production instruction data and instruction contents stored in the work instruction system server, each management P
The work contents can be displayed on C according to the work order. When each worker wants to know the contents of the work, the contents explaining the contents of the work can be imported from the work instruction system server from each management PC, and the contents can be referred to at any time.

FIG. 15 shows another embodiment of the work instruction processing. In the present embodiment, the processing for giving a work instruction can be performed at a place remote from the network by the management PC downloading instruction data corresponding to the model name and serial number handled by each management PC from the work instruction system server. Is what you do.

It is to be noted that the work guidance data and the contents necessary for the work guidance data are downloaded in the same manner, so that the work guidance can be processed in a stand-alone manner.

As described above, the work instruction system according to the present embodiment displays the order of necessary work elements, and does not shift to the next element unless the operator inputs that the specified element has been completed. In addition, it is possible to prevent a worker from erroneously processing each work element.

Further, since most of the contents for work guidance are elementary works, it is possible to share the contents at a plurality of places where similar work is performed.

Further, according to the present invention, even if the worker only learns how to use the present system and is not familiar with the instructed elemental work, the worker can perform the work instruction on the system to ensure a reliable work. It can be performed.

Further, by receiving this instruction repeatedly, the worker himself / herself can learn the element work, and the worker's work proficiency is also managed from the browsing time of the help screen, the working time, and the incidence of defects. It is also possible.

[0045]

According to the present invention, it is possible to accurately carry out a work for an accurate and high-performance work instruction regardless of the skill level of the worker.

[Brief description of the drawings]

FIG. 1 is a diagram showing an embodiment of an overall configuration diagram of a work instruction system and a work guidance system.

FIG. 2 is a diagram showing an example of arrangement data.

FIG. 3 is a diagram showing an embodiment of application type name data.

FIG. 4 is a diagram showing an embodiment of a management number and figure part number data.

FIG. 5 is a diagram showing one embodiment of a production instruction index.

FIG. 6 is a diagram showing an example of a management number / instruction data.

FIG. 7 is a diagram showing an example of instruction content data.

FIG. 8 is a diagram showing an example of approval data.

FIG. 9 is a diagram showing an example of work guidance data.

FIG. 10 is a flowchart illustrating an example of an arrangement data updating process.

FIG. 11 is a flowchart illustrating an example of a preparation process before starting production.

FIG. 12 is a flowchart illustrating an embodiment of a process for performing maintenance on work instruction data.

FIG. 13 is a diagram showing an example of a work guidance screen and a work guidance screen.

FIG. 14 is a flowchart illustrating an example of a process for performing a work instruction and a work instruction.

FIG. 15 is a flowchart illustrating an example of a process for performing a work instruction and a work instruction.

FIG. 16 is a flowchart illustrating an embodiment of a process for performing data approval.

[Explanation of symbols]

1 ... Digital video camera for creating work instruction contents, 2 ... Digital camera for creating work instruction contents, 3 ... PC for creating work instruction contents, 4 ...
Work guidance content registration server, 5 ... Work guidance content creation system side LAN, 6 ... Internet, 7 ... Work instruction content creation PC, 8 ...
Digital camera for creating work instruction contents, 9: work instruction system server, 10: host computer for core business, 11a to 11c: work instruction PC, 12
Work instruction system side LAN 13 PC for administrator
32 ... work instruction screen, 33 ... work progress display area, 34 ... work instruction position display, 35 ... work end display, 36 ... rough work position, 37 ... help button, 38 pass button, 39 menu button, 40 work item, 41 work content, 42
... Work guidance menu screen, 43 ... A part to be viewed during element work, 44 ... Work guidance screen, 45 ... Work guidance content display part (movie, slide, still image),
46 ... voice, 47 ... work instruction end button

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Shigeru Fujimori 1st Horiyamashita, Hadano-shi, Kanagawa Prefecture Incorporated Enterprise Server Division, Hitachi Ltd. (72) Inventor Tomoyuki Kunishima 1 Horiyamashita, Hadano-shi, Kanagawa F-term in Enterprise Server Division, Hitachi, Ltd. (Reference) 3C030 DA10 3C100 AA38 BB17 CC02 CC08 CC12 5E501 AC01 BA20 CA08 CB05 CB12 CB14 FA03 FA14 FA32 FA42

Claims (8)

[Claims] 1. A work instruction system for instructing a product assembling operation, wherein a first storage unit for storing management information relating to work elements required for the product assembling operation, and image information indicating an operation target of the product A display device that displays the image information, and a display indicating the work order of the required work element is displayed at a place where the work element is performed in the image information from the management information. A processing device, and an input device for performing a confirmation input in which the work element is processed, wherein the processing device prohibits the progress of the work when the work element in which the confirmation input is performed does not follow the work order. A work instruction system, characterized in that: 2. The display device according to claim 1, wherein the input device and the display device are a touch panel integrated display device.
The work instruction system according to the above. 3. The first storage unit and the second storage unit,
The work instruction system according to claim 1, wherein the work instruction system includes one storage device. 4. A work instruction system for instructing a product assembling operation, wherein a first storage unit for storing instruction contents of a work element necessary for the product assembling operation, and an image indicating an operation target of the product A second storage unit for storing information, a display device for displaying the image information, an input device for inputting a guidance request for the work element, and a guidance content for the work element input with the guidance request. A processing device for acquiring the information from the first storage unit and displaying the acquired information on the display device. 5. The display device according to claim 3, wherein the input device and the display device are a touch panel integrated display device.
The work instruction system according to the above. 6. The first storage unit and the second storage unit,
The work instruction system according to claim 3, comprising one storage device. 7. A work instruction program for displaying an instruction for an assembling operation of a product, wherein management information relating to a work element required for the assembling operation of the product is obtained and stored in a first storage unit. Determining the work order of the required work element, and displaying the required work element in the determined work order on a display device together with image information indicating a work target of the product held in the second storage unit. A step of obtaining, via an input device, confirmation information on which the work element has been processed; a step of determining that the work element on which the confirmation element has been processed is processed in accordance with a work order; A step of performing, on the display device, a display for prompting work of the next work element when the elements follow the work order. Program. 8. A work instruction program for displaying an instruction for assembling a product, wherein image information indicating a work target of the product is displayed on a display device, and a request for guidance of the work element is input from an input device. And a step of extracting guidance content of the work element to which the guidance request has been input and displaying the extracted content on a display device.