JP2002189885A - Creative article purchase supporting system and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To maintain a proper price and to further enhance a satisfaction degree of a user by way of a self-initiative judgment behavior by establishing a demand with a self-initiative system of a user side, in a bidding system on determining ordering information in advance and performing a transaction for selecting a trader in consideration of the value of an article with a price presented by the trader and a VE proposal. SOLUTION: A supporting server 1 for connecting the user 4 and the trader 6 via a communication network 8 is provided with a system/article data base 2 for storing data for entering a creative article requiring designs and plans and an ordering condition for the creative article and an information data base 3 for collecting information and ordering conditions retrieved from the user 4, preparing a bidding list for the trader 6, collecting bidding registering information including the price for a bidding case distributed from the trader 6 and the VE proposal and preparing information on a bidding state for the user 4.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system and method for supporting creative product purchase through a communication network between a user who purchases a product having many uncertainties and a trader.

[0002]

2. Description of the Related Art For example, architecture, pride, group trips, funerals, etc., have many factors that vary depending on the conditions of users and traders. When purchasing a product with many uncertainties, the user receives advice from an expert and a trader, and examines the product based on a product and an advertisement catalog that have been approximated in the past.
Both parties have a conflict of interest, and in the process of purchasing, they received unnecessary advice from vendors and sometimes got separated from their own requests. In addition, the range of receiving information locally was limited, and in many cases it was not possible to find truly satisfactory products. In particular, the purchase of such products is not always led by the user, and the opinions of sellers such as traders are reflected unnecessarily. In addition, the bidding system determined by the lowest price promotes deflationary trends in society and does not produce sound economic effects.

[0003]

SUMMARY OF THE INVENTION The first object of the present invention is to establish a self-initiated demand on the user side,
By bidding system after order information is decided in advance,
The price and VE (Value) that the merchant indicates the value of the product
Engineering (value engineering) (generally referred to as an alternative) By selecting a trader in consideration of a proposal or the like and conducting a transaction, the user searches for what he or she really wants on a self-initiative basis, maintains a proper price, and An object of the present invention is to provide a creative product purchase support system and method that have an effect of increasing user satisfaction by initiative-type judgment.

[0004] The second object of the present invention is to provide a trader with:
It is possible to present a vendor's VE proposal based on order information and bid price, and it is possible to expand sales not only in price but also in technology, and it will be a sales activity on the communication network, so it will be much more sales information It is an object of the present invention to provide a system and method for supporting creative product purchase, which leads to a reduction in operating expenses and advertising fees because of increased labor savings.

A third object of the present invention is to cooperate on the Internet with a plurality of advisors having expertise in each type of business, so that a user can search for what he or she really wants on a self-initiated basis and obtain it on a condition he likes. It is an object of the present invention to provide a creative product purchase support system and method.

[0006]

A first system according to the present invention for solving the above first and second problems comprises a terminal device of a user who places an order for a creative product having many uncertain factors, It has a supporting server that connects the terminal equipment of the information provider through a communication network, and the supporting server fills in the creative products requiring design, planning, etc. and the order conditions for the creative products. System and product database that stores data and other information, collects information retrieved from users and ordering conditions, creates bid lists for traders, and includes prices and VE proposals for bid items distributed by traders. An information database that collects bid registration information and creates information on a bid situation for a user.

According to a second system of the present invention for solving the above first and second problems, in the first system, the information database collects information of a transaction questionnaire regarding success or failure of the transaction. A transaction report processing system is provided.

According to a third system of the present invention for solving the above first to third problems, in the first system, the information database includes standard answer data and expert information for user's questions. The system is characterized by having a subsystem for making a response by

A first method of the present invention for solving the above first and second problems is as follows: (a) Information on order conditions of a creative product having a large number of uncertainties which a user purchases via a communication network. Collecting bids and creating a bidding list for the merchant; and (b) the merchant's price and VE for the bidding item in the bidding list via the communication network.
Collecting bid information including proposals and creating bid status information to be transmitted to the user; and (c) distributing the bid information to a company selected by the user based on the bid status information. 3.) Each of these steps is processed by a supporting server.

[0010] In a second method of the present invention for solving the first and second problems, in the first method, the information on the bidding status in the step (b) can be browsed for a certain period, It is characterized in that the name of the bidding trader is distributed to the user after the bidding end date and time.

A third method of the present invention for solving the above first and second problems is as follows. In the first method, in step (c), a trader selected by a user comprises:
It is characterized by two companies, a first candidate and a second candidate.

According to a fourth method of the present invention for solving the above first and second problems, in the first method, in the step (c), a trader selected by a user comprises:
When two companies, the first candidate and the second candidate, are selected, and the two companies, the first candidate and the second candidate, are selected, the information is distributed to the selected first candidate and the transaction between the user and the first candidate is performed. Is not satisfied, the notification is received from the user or the first candidate trader and distributed to the second candidate trader.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS A commodity transaction according to an embodiment of the present invention will be described with reference to FIGS. FIG. 1 is a configuration diagram of a system according to the present embodiment, FIGS. 2 and 3 are processing flowcharts of commodity transactions according to the present embodiment, and FIGS. 4 to 16 are screen image diagrams of commodity transactions according to the present embodiment.

First, the configuration shown in FIG. 1 will be described. The supporting server 1 includes a system / product database 2 storing a program for executing the present system and condition data of a product having a large number of uncertainties (hereinafter referred to as “creative product”); Answers and ordering information, as well as bid registration information and other member registration information (name, address, contact information,
And an information database 3 in which mail addresses and the like are stored.

The supporting server 1 presents information search items distributed from the user 4 and collects and manages answer / order information, and presents information search items distributed by the trader 6 and manages bid registration information. Therefore, the supporting server 1 and terminal devices 5 such as personal computers and communication devices of a plurality of users 4 who search for creative product contents and order creative products for the supporting server 1, and make a bid through the supporting server 1. Terminal devices 7 such as personal computers and communication devices of a plurality of companies 6 that provide information are connected by a communication network 8. Here, the communication network 8 utilizes a communication network via the Internet or a mobile phone.

Next, the processing flow of this embodiment will be described with reference to FIGS. 2 and 3 and FIGS. The processing flow of a specific example of the present embodiment shows a case where a building is selected from among creative products such as a building, a pride, a funeral, and a group trip.

First, when the user 4 accesses the supporting server 1 via the communication network 8 using the terminal device 5, a screen for selecting the type of business A in FIG. 4 is displayed. The personal information is registered 10 by the member registration button A1 on the screen of the creative product support network A. The supporting server 1 stores the personal information registered by the user 4 in the information database 3 and permits the user 4 to select the business selection button A2. The user 4 ends the system 11 by selecting the close button A3.

When the user 4 selects the business type button A2,
For example, select the architectural design button A21 (select the type of business) 12
Then, the screen of the architectural design B of FIG. 5 is displayed. Then, when the user 4 has an intention of ordering architectural design (purchase of a product), if the order condition button B1 is selected, the order / condition C of FIG. 6 is obtained from the system / product database 2 stored in the supporting server 1. The screen is displayed.

The user 4 enters the order conditions C1 and C2 in accordance with the order condition C screen. The order condition C1 is a column for entering clear contents in advance, and the order condition C2 is a special column for entering a special request. After entering the pattern input 13, pattern selection 14, and non-pattern input 15 of the order conditions C1 and C2, input the member ID number and password C3 registered in advance as the member 10 and select the order registration button C4 (order registration confirmation). Then, the screen of the case order condition D of FIG. 7 is displayed (display of order registration contents) 17. If the user 4 intends to move to the previous screen display, when the cancel button C5 is selected, the screen of the architectural design B in FIG. 5 is displayed.

The user 4 confirms the contents on the case order condition D screen of FIG. 7 and, if he / she intends to register with the contents, selects the button D1 on the bid registration screen, and the registration confirmation E of FIG. Is displayed (confirmation of alertness) 18.
When the user 4 shifts to the display of the previous screen due to correction of the content or the like, the user selects the return button D2, and the order condition C shown in FIG.
Screen is displayed.

If the user 4 has a caution on the registration confirmation E screen shown in FIG. 8, when the register button E1 is selected, the registered contents of the user 4 are transferred to the system / product database 2 and the order information is displayed. Registration 19 is made. The system / product database 2 processes only the specific information from the data transferred from the user 4 so that the trader 6 can view the order information, and creates the screen of the bid list F in FIG. The screen of the bid list F is obtained by updating the information at any time, processing the order condition information of FIG. 7 transmitted by the plurality of users 4 in the supporting server 1, and displaying the processed information. If User 4 does not want to be alert,
When the return button E2 is selected, the process returns to FIG. 5, and the order information and the like in FIGS. 6 and 7 are deleted.

On the other hand, the trader 6 who has not performed the bid trader registration 20 connects to the supporting server 1 by the terminal device 7 in advance and performs trader registration 21 and permits the support server 1 (issues a trader ID number and password). 22
Only the selected item can access the bid list F screen of FIG. When the trader 6 inputs the member ID number and password 23 and accesses the information browsing 24 of the architectural design, the screen of the bid list F of FIG. 9 is displayed. Contractor 6
.. Can select the bid code (selection of bid item) 30 by selecting the button F11, F12. For example, when the button F16 (0000000000006) is selected, the bid condition G in FIG. 10 is displayed.

The trader 6 makes a bid decision by browsing the case bid condition 31. If there is a will of the bid, when the button G1 to the bid registration screen is selected (bid registration) 32, the screen of the bid registration H of FIG. 11 is displayed. If there is no intention of bidding, when the return button G2 is selected, the screen of the bid list F of FIG. 9 is displayed.

The trader 6 applies the necessary contents [bid price, VE proposal (for which the proposal content is accompanied by large data) on the bid registration H screen of FIG. Is processed in another data file). Also, the trader ID number and password H1 registered in advance by the trader are input, and a button H2 for bidding is selected (bid) 33, and the registration contents of the trader 6 are transferred to the system / product database 2 of the supporting server 1 as data. System / Product Database 2
FIG. 12 processes only the information data from the data transferred from the trader 6 so that the bid information to the trader 6 can be viewed.
Of the bidding status list I is created. The screen of the bid status list I is obtained by updating the information as needed, and processing and displaying a plurality of pieces of information on the screen of the bid registration H in FIG.

In FIG. 12, the date and time when the user 4 executes the order registration in FIG. 8 is displayed as the bid start date and time.
As the bidding period, the date and time at which a predetermined period has elapsed from the date and time is displayed as the bidding end date and time. The remaining time is displayed as a bidding time. In FIG. 12, the screen is switched to the bid status K in FIG. 14 at the same time as the bid end date and time, and the fact that the bid is completed is delivered to the user 4 e-mail address.

When the user 4 views the bidding status of each bidder and receives a distribution e-mail, the user 4 selects the architectural design button A21 in FIG. 4 and presses the bidding status button B2 in FIG. select.

If the bidding has not been completed, the screen of the bidding status list I of FIG. 12 is displayed. When the user 4 browses the details of the bidding conditions of each bidder, the user 4 clicks the suggestion button I
By selecting 1, I2..., The detailed data can be browsed 40. For example, when the proposal button I1 is selected, a screen of bid details J in FIG. 13 is displayed.

When the distribution mail of the bid end 41 is received, the screen of the bid status K of FIG. 14 is displayed. The user 4 selects a trader after the completion of the bidding. A primary candidate supplier and a secondary candidate supplier are selected 42 by a selection button K1. FIG.
Is displayed, the system is terminated to temporarily postpone the selection of a contractor. If the user selects the return button K2, the system returns to FIG.
Is displayed, and the screen returns to FIG. 4 with the return button B3 in FIG.
The system can be terminated by a close button A3 in FIG.

The two companies selected by the user 4 with the selection button K1 on the screen of the bid situation K in FIG. 14 are displayed on the screen of the company selection L in FIG. If the displayed trader wishes to make a selection, a decision button L1 is selected (determined) 43, and a screen for transmission M to the trader in FIG. 16 is displayed for a certain period of time. At the same time as the display shown in FIG. 16, the supporting server 1 transmits 44 the contact information and the e-mail address registered in advance by the purchasing user 4 to the primary candidate dealer. If you want to change the trader displayed on the screen of FIG. 15, select the change button L2,
The screen of the bid status K of FIG. 14 is displayed.

Next, a support system for a commodity transaction report will be described with reference to FIGS. FIG. 17 shows a report processing flowchart, and FIGS. 18 to 21 show report screen diagrams.

The user 4 opens the screen of the architectural design B shown in FIG. 5 and selects 50 a transaction report button B4.
Is displayed. If the transaction is ongoing 51, the button N4 is selected, and the next button N5 is selected. This returns to the original screen of FIG. Transaction completed 5
If the user clicks the button N1, the next button N5 is selected.
Select Thereby, the screen of the transaction questionnaire Q of FIG. 21 is displayed. User 4 stops trading with the trader 5
If the user clicks the button N2, the user selects the button N2,
Select Thereby, the screen of the transaction questionnaire Q of FIG. 21 is displayed. When the user 4 selects the second candidate 54, the user selects the button N3 and then selects the next button N5. Thereby, the screen of the second candidate selection O of FIG. 19 is displayed.

When the user 4 stops the transaction with the first candidate supplier, a screen for selecting a second candidate O in FIG. 19 is displayed, and when the user 4 desires a transaction with the second candidate supplier, the user selects the button O1. The button O3 for determination is selected. As a result, FIG.
Of the transmission P to the second candidate trader for a certain time is displayed,
The user address to the second candidate is distributed 55. When the user 4 stops the transaction with the first candidate supplier and does not wish to do the transaction with the second candidate supplier, the user 4 selects the button O2 and selects the decision button O3. Thereby, the screen of the transaction questionnaire Q of FIG. 21 is displayed.

When the user 4 completes a transaction with the first candidate (1), (2) completes a transaction with the second candidate, (3) suspends the transaction with the first candidate, If a transaction with the second candidate is not desired, the screen of the transaction questionnaire Q of FIG. 21 is displayed as described above. (1)
When the user 4 fills in each of the reasons (1) to (3) and selects the transmission button Q1, the transmission is transmitted to the supporting server 1.

Next, a sub-support system other than the transaction relations (order conditions B1, bidding situation B2, transaction report B4) on the screen of the architectural design B in FIG. 5 will be described with reference to FIGS. FIG. 22 is a processing flowchart of the sub-support system,
23 to 29 show sub-screen diagrams.

When, for example, the tax system button B5 is selected on the architectural design B screen of FIG. 5, a screen R of the tax system of FIG. 23 is displayed, and when the market condition button B6 is selected, FIG.
The screen of S is displayed for the market condition of. In this way, more detailed information 60 can be obtained depending on the selected item. If there is a question or question in the business type selected by the user 4, in this case, the architectural design B in FIG. 5, Q & A
Is selected, the FAQ search input T shown in FIG.
Screen is displayed. FAQ refers to an automatic answering system.

The FAQ search input T screen shown in FIG. 25 is shown in FIG.
2, the pattern input 13, the pattern selection 14, and the non-pattern input 15 in the processing flow of FIG.
If the method of (1) is not known, it is also displayed by selecting 62 the button C6 for FAQ. Thus, the input method can be understood.

On the screen of the FAQ search input T shown in FIG. 25, the name to be the keyword 1 of the question item in question is entered in the input field T1.
And select search T2 (question search) 63,
The screen of the FAQ search result U of FIG. 26 is displayed. When there is one question theme, the keyword 1 is inputted. When there are two question themes, the keyword 1 and the keyword 2 are inputted. As a result, an automatic search 64 of the keyword for the question answer data stored in advance in the information database 3 of the supporting server 1 is performed. When the content input by the user 4 with the button T1 of the FAQ search input T partially matches the question answer data stored in advance in the information database 3 of the supporting server 1, the search content is selected 65 Then, a plurality of question contents U1 are displayed on the screen of the FAQ search result U in FIG. 26 (automatic answer) 6
6 In this display, each content portion is in the form of a button. When the user 4 selects each content portion, details of the content are displayed on the question content V screen. When the user 4 shifts to the display of the previous screen on the screen of FIG. 26, when the button U2 for returning to the FAQ search page is selected, FIG. 25 is displayed. FAQ when returning to the previous screen of FIG. 26 on the screen of FIG.
When V1 to return to the search result page is selected, FIG. 26 is displayed.

In the FAQ search input T screen shown in FIG.
If the candidate trader directly wants the advice from the expert, the user selects the button T3 to the expert question page (selection of expert) 67, and the screen of the door W to the expert in FIG. 28 is displayed. The user 4 finds and selects an expert in the field corresponding to the content to be asked most from the buttons.
For example, when a tax accountant is selected, a screen of a tax accountant question corner X in FIG. 29 is displayed. When the user 4 returns to the display of the previous screen, when the button X1 for returning to the previous page is selected, FIG. 28 is displayed. In the screen of FIG. 29, the user 4 enters what he / she wants to know from the selected expert. When the entry is completed and the transmission button X2 is selected (a question e-mail to an expert) 68, the transmission is transmitted to the supporting server 1. At a later date, the supporting server 1 returns the answer 69.

On the screen of the FAQ search input T in FIG. 25, if the user 4 does not intend to proceed with the FAQ search input T,
When the back button T4 is selected, the original architectural design B of FIG.
Screen is displayed.

In the above embodiment, a case has been described in which the type of architectural design is selected from among the creative products. This embodiment is not limited to the type of architectural design, but other creative products such as pridal, funeral,
The present invention can be similarly applied to a case where the price fluctuates depending on order conditions such as a group trip. In this case, it is needless to say that it is necessary to set order conditions according to the type of business.

[0041]

According to the present invention, there is provided a supporting server for connecting a terminal device of a user who places an order for a creative product with a large number of uncertainties and a terminal device of a company providing bid information via a communication network. The supporting server has a system / product database storing creative products requiring design, planning, etc., and data for entering ordering conditions for the creative products, information retrieved by users, ordering It has an information database that collects conditions, creates a bid list for the trader, collects bid registration information including the price and VE proposal for the bid item distributed by the trader, and creates information on the bidding situation for the user. ing.

Thus, the user establishes a request on a self-initiated basis, determines the ordering information in advance, and takes into consideration the price at which the trader presents the value of the product and the VE proposal by the bidding system. By selecting and dealing with a trader, the satisfaction of users can be further enhanced by maintaining a fair price and making self-led decisions. On the merchant side, it is possible to present a VE proposal of the merchant based on the ordering information and the bidding price, and it is possible to expand the business not only in the price but also in the technical aspect, and the business activity on the communication network, Sales information is greatly increased and labor is saved, leading to reductions in operating expenses and advertising fees.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing an embodiment of a creative product purchase support system according to the present invention.

FIG. 2 is a processing flowchart showing one embodiment of a commodity transaction of the creative commodity purchase supporting system of the present invention.

FIG. 3 is a processing flowchart continued from FIG. 2;

FIG. 4 is a screen diagram of a creative product support network.

FIG. 5 is a screen diagram of an architectural design.

FIG. 6 is a screen view of an order condition.

FIG. 7 is a screen view of a case order condition.

FIG. 8 is a screen view of a registration confirmation.

FIG. 9 is a screen view of a bid list.

FIG. 10 is a screen view of a case bidding condition.

FIG. 11 is a screen view of a bid registration.

FIG. 12 is a screen view of a bid status list.

FIG. 13 is a screen view of bid details.

FIG. 14 is a screen view of a bid situation.

FIG. 15 is a diagram of a screen for selecting a trader.

FIG. 16 is a screen view of transmission to a trader.

FIG. 17 is a flowchart of a report process.

FIG. 18 is a screen view of a transaction report.

FIG. 19 is a screen view of a second candidate selection.

FIG. 20 is a screen view of transmission to a second candidate company.

FIG. 21 is a screen view of a transaction questionnaire.

FIG. 22 is a flowchart of a sub support system process.

FIG. 23 is a screen view of a tax system.

FIG. 24 is a screen diagram about market conditions.

FIG. 25 is a screen view of an FAQ search input.

FIG. 26 is a screen view of an FAQ search result.

FIG. 27 is a screen view of a question content.

FIG. 28 is a screen view of a door to an expert.

FIG. 29 is a screen view of a tax accountant question corner.

[Explanation of symbols]

 1 Supporting server 2 System / product database 3 Information database 4 User 5 Terminal equipment 6 Contractor 7 Terminal equipment A Type of business selection B Architectural design screen C Ordering condition screen D Project ordering condition screen E Registration confirmation screen F Bid list screen Screen G Project bid condition screen H Tender registration screen I Tender status list screen J Tender details screen K Tender status screen L Contractor selection screen M Transmission to trader screen N Transaction report N O Second candidate selection O P Transmission to the second candidate P Q Transaction questionnaire Q R Tax system RS Market condition ST FAQ search input TU FAQ search result U V Question contents V W Door to expert W X Tax accountant question corner X

Claims (7)

[Claims] 1. A terminal device of a user who places an order for a creative product having many uncertainties, and an end of a vendor that provides bidding information.
A supporting server connected to the end device via a communication network. The supporting server stores a creative product requiring design, planning, etc. and data for filling in order conditions for the creative product. Collect stored system / product database, information retrieved from users, order conditions, create bid list for traders, and collect bid registration information including prices and VE proposals for bid items distributed by traders. And an information database for creating bidding status information for users. 2. The information database according to claim 1, wherein the transaction is completed,
2. The system according to claim 1, further comprising a transaction report processing system for collecting information of a transaction questionnaire regarding the failure.
The described creative product purchase support system. 3. The creative product purchase supporting system according to claim 1, wherein the information database includes a subsystem for providing standardized answer data and expert answers to user's questions. (A) collecting information on ordering conditions of a creative product having many uncertainties that a user purchases via a communication network, and creating a bid list for a merchant; Collecting bid information including a price and a VE offer for a bid item in the bid list via a communication network, and creating bid status information to be transmitted to a user; And (d) processing each of these steps by a supporting server. 5. The bidding status information in the step (b) can be browsed for a certain period, and a bidder name is distributed to a user after a bidding end date and time.
The creative product purchase support method described. 6. The creative product purchase supporting method according to claim 4, wherein in step (c), the traders selected by the user are two companies, a first candidate and a second candidate. 7. In the step (c), two companies selected by the user are a first candidate and a second candidate,
When two companies, the first candidate and the second candidate, are selected, the information is distributed to the selected first candidate, and when the transaction between the user and the first candidate is not established, the notification is sent to the user or the second candidate. 5. The creative merchandise purchase supporting method according to claim 4, wherein the method is received from one candidate company and distributed to a second candidate company.