JP2002189830A - Repair dealer deciding method and storage medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for deciding a repair dealer performing a proper repair. SOLUTION: This repair dealer deciding method includes a step receiving and registering the data of an accident vehicle, a step sending part or all of the data to at least one repair dealer when the data are registered, a step receiving and registering a repair estimate from the repair dealer, a step sending the repair estimate together with the attribute information of the repair dealer to a data registrant or a person having a decision right, a step receiving and registering a repair dealer decision request from them, and a step sending the received request together with the attribute information of at least the data registrant or a repair object possessing person to the decided repair dealer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for determining a new repairer and a recording medium when requesting a repairer to repair an item requiring repair.

[0002]

2. Description of the Related Art In the past, when attempting to repair an accident vehicle, there have been many cases in which, in the past, oneself has searched for a repair contractor by referring to a related person or an acquaintance, requested an estimate, and then requested a repair. At present, marketability is lost due to poor knowledge of repair fee rates and difficulty in comparing and selecting a plurality of repairers.

In order to compare the estimated prices of a plurality of contractors, it is necessary to bring in a vehicle or prepare a plurality of sets of photographs and have each repair contractor make an estimate, which consumes considerable labor and time. There is a need. In addition, general customers lack knowledge and information on the attributes (certification qualifications, etc.) of repair contractors, and when comparing these contractors after confirming this point, it is currently time-consuming and troublesome. .

[0004] Under such circumstances, if a general customer who does not have vehicle insurance requests a repair due to a vehicle accident, it is at the mercy of the repairman, and in some cases, requests repair even at an inappropriate price. There are cases in which they do.

[0005] Of the total demand in the body repair industry, it is said that repairs by insurance are about 80%, and it can be said that prices are not formed based on sound market principles, and even as a non-life insurance company that pays repair fees as insurance money. You have to pay for repairs that do not work according to market principles.

[0006]

In spite of such a background, there is no system or system that can request repair contents including a repair amount in an appropriate state. There has been a need for a system or system that can ensure fairness and efficiently select and repair repairers by using digital image data and the Internet communication network.

[0007] Further, by providing qualifications (conditions) for participation in this system or system, the quality of participating repairers can be maintained at a certain level or more, so that transaction security (guarantees for work results, etc.) can be ensured. Is also possible.

[0008] Of course, the above is generally applicable not only to the body repair industry but also to other repair industries. In addition to the cost of repairs, if the quality of the repair is an issue and other repair-related services,
In many cases, market principles do not work, and general customers often lose the opportunity to judge the adequacy of repair contents.

The present invention has been made in view of the above-described problems, and provides a method of determining a repair company that performs appropriate repairs, and a program for executing such a method is recorded. The proposed recording medium is not proposed.

[0010]

According to the present invention, there is provided a method for determining a repair company, comprising the steps of: accepting and registering data of an article requiring repair in a computer; and, when the data is registered, a part of the data. Or sending the repair quotation to the at least one repair agent, receiving and registering a repair quote from the repair agent, and having the data registrant or decision authority together with the repair agent's attribute information. Sending a request to a repair person, and accepting and requesting a repair contractor's decision from the data registrant or a person having the decision authority, and registering the received request together with at least the data registrant or the owner of the item requiring repair. ,
And sending it to the determined repair shop.

According to the above configuration, when a person who wants to repair the item requiring repair accesses the computer and sends the data of the item requiring repair, a part or all of the data is replaced.
Send to at least one repairer. When the repairer can repair the item requiring repair, the repairer makes a repair estimate based on the data and sends it to the computer. The computer sends the repair estimate together with the attribute information of the repair agent to the data registrant or a person having decision authority (when there is a person other than the data registrant who can determine a repair request). The data registrant or the person having the decision authority can select the most appropriate repairer for repairing the item requiring repair from the received repair estimate and the attribute information of the repairer. When the decision is made, the data registrant or a person having decision authority sends a request for a repairer decision to the computer. Upon receipt of the request, the computer sends the request to the determined repair company together with at least the attribute information of the data registrant (or the owner of the item requiring repair if there is a person having decision authority other than the data registrant). . The repair agent receives the decision and the attribute information of the data registrant or the owner of the item requiring repair, and accepts the repair request of the requested data registrant or a person having the decision authority.

According to a second aspect of the present invention, a step of presenting attribute information of a repair company to a computer in response to a request from the outside, selection of an estimate requesting repair company, and reception and registration of data on a repair required object. A step of sending a part or all of the data to the selected at least one repair agent when the data is registered; a step of receiving and registering a repair estimate from the repair agent; Sending a repair estimate to the data registrant or a person having the decision authority, accepting a request for a repair company decision from the data registrant or a person having the decision authority, and registering the received request; Along with the attribute information of the data registrant or the owner of the item requiring repair,
And sending to the determined repairer.

Here, unlike the configuration of the first aspect, a person who later becomes a data registrant or a person having a decision authority is first selected a repair contractor who can take an estimate,
Then, a repair contractor is determined in the same procedure as in the above configuration. In other words, in response to a request from the outside (a person who will later become a data registrant or a person who has the authority to decide),
The repairer's attribute information is presented first, and the selection is made. At that time, the person who later becomes the data registrant or the person who has the decision authority will remove the inconvenient repairer or, if there are too many repairers, first narrow down to a certain extent and get an estimate You can do so.

According to a third aspect of the present invention, there is provided a computer which receives and registers data of an article requiring repair, and, if the data is registered, a part or all of the data.
Sending to the at least one repair agent together with predetermined repair amount information; accepting and registering a repair quote from the repair agent; and transmitting the repair quote together with the attribute information of the repair agent to the data registrant or decision. Sending to a person having authority, and accepting a request for repair shop decision from the data registrant or person having decision authority,
It is characterized by executing a registering step and a step of sending the received request together with at least the attribute information of the data registrant or the owner of the item requiring repair to the determined repair company.

In this configuration, unlike the configuration of the first aspect,
This is a configuration in which predetermined repair amount information is presented to a repair contractor together with data on a required repair item before an estimate is created. In other words, the repair trader makes an estimate based on the data of the item requiring repair with reference to the repair amount information. This allows the repairer to, for example,
In terms of repair costs, you will be able to see where the amount you are trying to set is located, and if it is higher than the suggested repair amount, make your work more efficient, etc. General requirements (eg, lower costs are better, as long as the cost does not degrade service quality) will be met. At that time, the data registrant or the person having the decision authority should be able to select the most appropriate repair contractor by referring to other incidental conditions and contents of the repair, including the repair cost being estimated. Become.

According to a fourth aspect of the present invention, there is provided a step of presenting attribute information of a repair company to a computer in response to an external request, and selecting and requesting an estimate request repair company, and accepting and registering data of a repair required product. A step of, when the data is registered, a step of sending a part or all of the data together with predetermined repair amount information to at least one selected repair company, and receiving a repair estimate from the repair company Registering, and sending the repair quote to the data registrant or a person having decision authority; accepting a request for a repair contractor decision from the data registrant or a person having decision authority and registering the same. Sending the received request together with at least the attribute information of the data registrant or the owner of the item requiring repair to the determined repair company. It is characterized in that.

In this configuration, a configuration for presenting predetermined repair amount information together with data on repaired items to a repair agent before having an estimate prepared is added to the configuration of the second aspect. .

[0018] The repair amount information defined in claims 3 and 4 may include at least one of an upper limit, a lower limit, an appropriate amount, and an industry standard amount. 5). Among these, the lower limit is expected to be set on the assumption that the quality of repair will not be reduced due to excessive competition. It is conceivable that an appropriate amount or an industry standard amount is adopted for the same purpose. In calculating the above amount, for example, of the data of
Searching a predetermined database along with the type of the object by specifying the site from the damage data (processed into three-dimensional data as necessary) and quantifying the degree of damage. It is conceivable that the amount is calculated.

The data requiring repair may include image data centering on a damaged portion. This is because, when image data centering on a damaged portion is referred to along with other data, it is easy to estimate the degree of repair of the article requiring repair. Therefore, as a repair trader, it becomes possible to quickly give an estimate. Alternatively, a repair shop may receive such data, process it into three-dimensional data, or the like, and automatically make an estimate using a computer or the like.

As seen in recent high-performance mobile phones and the like, an imaging device or the like for capturing an image is provided. From such a mobile terminal device, the data requiring repair is transmitted to the computer. It became possible to do so. Therefore, the data requiring repair may be data sent from such a portable terminal device (claim 7).

It is preferable that the repair estimate includes at least one of a repair cost estimate, a repair item delivery date, and whether or not a replacement item is lent (claim 8). Needless to say, repair cost estimation is an important factor in selecting a repairer. However, it is not always good to be cheap. In other words, if the price is low, the quality of the repair contents may deteriorate. When sending other necessities for repair, additional factors such as the delivery date and whether or not replacement parts are lent are also factors in selecting a repair company.

Further, as the attribute information of the repair company,
It is preferable that at least one of the address of the repair company, the company information of the repair company, and the past successful bid history is included (claim 9). For example, if the repairer's address is close, the trouble of transporting it to the minimum is necessary, or if you request an unknown repairer, the repairer's company information and past successful bid history are important factors for selection. Because.

According to the tenth to eighteenth aspects, a computer-executable program is stored in order to cause a computer to execute the steps described in the first to ninth aspects. Stipulated recording medium. That is, as a configuration for solving the above-described problem, a recording medium that stores a program that can be read and executed by the computer and that realizes each of the above-described units by using the configuration of the computer is disclosed. Of course, it goes without saying that these configurations may be provided not only as the configuration of the recording medium but also as a program that achieves the same function. In this case, the computer may be a general-purpose computer including the configuration of the central processing unit, or may include a dedicated machine or the like dedicated to a specific process. There is no particular limitation as long as it is accompanied.

When a program for causing a computer to function as each of the above means is read out from such a recording medium by the computer, the same procedure as each step defined in claims 1 to 9 is executed. Will be.

[0025] The configuration of claim 10 corresponds to the configuration of claim 1. Specifically, the configuration includes a step of receiving and registering data of a repair-required item in a computer, and a step of registering the data. Sending a part or all of the data to at least one repair agent, receiving and registering a repair estimate from the repair agent, and transmitting the repair estimate to the attribute information of the repair agent. Sending a request to the data registrant or a person having decision authority, receiving a request for a repair contractor decision from the data registrant or a person having decision authority, and registering the received request. Sending to the determined repairer together with the attribute information of the repairman or the owner of the item requiring repair. Which is a recording medium that can be taken.

The structure of claim 11 corresponds to the structure of claim 2, and as a concrete structure, a computer
In response to a request from the outside, a step of presenting the attribute information of the repair company, a step of receiving and registering the data of the repairable object together with the selection of the estimate request repair company, and a step of registering the data, Sending a portion or all of the data to at least one selected repair agent, accepting and registering a repair quote from the repair agent, and having the data registrant or authority to determine the repair quote. Sending a request to a repair person, and accepting and requesting a repair contractor's decision from the data registrant or a person having the decision authority, and registering the received request together with at least the data registrant or the owner of the item requiring repair. , A computer-readable recording medium storing a program for executing the determined step of sending to a repair shop.

The structure of claim 12 corresponds to the structure of claim 3, and as a specific structure, a computer
Receiving and registering the data of the article requiring repair; transmitting the part or all of the data together with predetermined repair amount information to at least one repair agent when the data is registered; Accepting and registering a repair quote from a contractor, sending the repair quote along with the attribute information of the repair contractor to the data registrant or a person having decision authority, and having the data registrant or decision authority. And accepting the request to determine the repair contractor from the operator, and registering the received request, together with at least the attribute information of the data registrant or the owner of the item requiring repair,
And sending to the determined repair agent.

The configuration of claim 13 corresponds to the configuration of claim 4, and the specific configuration is as follows.
In response to a request from the outside, a step of presenting the attribute information of the repair company, a step of receiving and registering the data of the repairable object together with the selection of the estimate request repair company, and a step of registering the data, A part or all of the data, together with predetermined repair amount information, is stored in at least one selected item.
Sending the repair quotation to the data registrant or a person having decision authority; and transmitting the repair quotation to the data registrant or a person having decision authority. A program for executing a step of receiving and registering a request for repair shop determination from a person having the data, and a step of sending the received request to the determined repair shop together with at least the attribute information of the data registrant or the owner of the item requiring repair. Is a computer-readable recording medium having recorded thereon.

[0029] The structure of claim 14 corresponds to the structure of claim 5, wherein the repair amount information includes an upper limit amount, a lower limit amount,
It is characterized by including at least one of an appropriate amount and an industry standard amount.

[0030] The configuration of claim 15 corresponds to the configuration of claim 6, and is characterized in that the data requiring repair includes image data centering on a damaged portion.

A sixteenth aspect of the present invention corresponds to the seventh aspect, wherein the data requiring repair is data sent from a portable terminal device.

The structure of claim 17 corresponds to the structure of claim 8, wherein the repair estimate includes at least one of a repair cost estimate, a repaired product delivery date, and whether or not a substitute is lent. Features.

The structure of claim 18 corresponds to the structure of claim 9, wherein the repairer's attribute information includes repairer's address, repairer's company information, and past successful bid history.
It is characterized by including at least one.

With these recording media, this can be distributed as a software product. In addition, by using this software using existing hardware resources, the above-described configuration of the present invention as a new application can be easily executed on existing hardware. Further, in addition to the configuration of such a recording medium, the configuration of an internal storage device such as a RAM or a ROM, or the configuration of an external storage device such as a hard disk, can be stored in a storage defined by the present invention if such a program is recorded therein. Needless to say, it is included in the medium.

Some of the steps described in claims 10 to 18 may be partially implemented in a computer (functions incorporated in a computer in terms of hardware may be incorporated in the computer. May be a function realized by an operating system or another application program), and the program recorded on the recording medium includes an instruction to call or link a function executed by the computer. May be.

This is because a part of each step defined in claims 10 to 18 is substituted by a part of a function achieved by, for example, an operating system, and the recording medium realizes the function. Although the programs or modules are not directly recorded,
If some of the functions of the operating system that achieve those functions are called or linked, the configuration is substantially the same.

[0037]

Embodiments of the present invention will be described below with reference to the drawings. (Embodiment 1) FIG. 1 shows an application example of the method of the present invention which is carried out in a vehicle repair auction format in a server 20 running on the Internet. Here, if the car is damaged in the event of a car accident, the user accesses a homepage HP (not shown) of an automobile insurance insurance company to which the person joins, inputs necessary information, and transmits image data of the accident vehicle. , An auction listing request. Upon receipt of this, the accident handling person of the insurance company makes a server 2
At 0, a process of exhibiting the vehicle for requesting repair of the accident vehicle (auctioning for a repair request) is performed.

As shown in FIG. 1, a customer having an accident vehicle uses his / her own terminal device 30 to access a homepage of a car insurance company via the Internet 50,
Input necessary information and transmit image data of the accident vehicle.
The accident handling person of the insurance company receiving this accesses the server 20 using the accident handling person terminal device 21 so that the server 20 operates and the data transmitted by the customer is transmitted. , The server 20, the terminal device 21 for the accident processing personnel, and the terminal devices 40 of the repair agents A to D.
The processing as described below is performed between the printer and the server.

FIG. 2 shows the configuration of a server 20 which reads an execution program of the method of the present invention from a recording medium such as a CD-ROM or a flexible disk and executes the program. That is, the server 20
Is connected to the CPU 10 via the system bus 101.
2. Internal storage devices such as RAM103 and ROM104,
A second external storage device such as a hard disk drive 105 or a CD-ROM drive 106, a communication device 107 for external connection to the Internet, an input device 108 such as a keyboard and a mouse, and an output device 109 such as a display and a printer are provided. It has a normal configuration, and necessary data and instructions are exchanged between them via the system bus 101. Note that the customer terminal device 30, the accident handling person in charge terminal device 21, and the terminal devices 40 to 43 of the repair agents A to D also have substantially the same configuration, and a detailed description thereof will be omitted here.

The server 20 stores, in the hard disk drive 105, an accident vehicle data storage unit 105a, a repair estimate storage unit 105b, and a repair company decision request storage unit 105.
c, a data storage area of the repairer attribute information storage unit 105d and the vehicle owner attribute information storage unit 105e is formed, and the CPU 10 uses the respective data stored therein.
2, the processing described below is performed via the RAM 103 and the communication device.

In this embodiment, as described above, a customer who has contracted with the above-mentioned automobile insurance company and has a vehicle insurance coverage is an auction seller. In this case, as shown in FIG. 3, the customer makes an insurance accident report to the insurance company as an insurance accident. That is, the customer having the accident vehicle accesses the homepage of the automobile insurance company via the Internet 50 using his / her own terminal device 30. At this time, the customer inputs a password (personal identification number) unique to the contractor and performs personal authentication, and then inputs necessary items and transmits image data of the accident vehicle.

As the seller input items, as shown in FIG. 1. Accident number or securities number or vehicle registration number; 2. Contractor name; 3. Filler name and relationship with contractor; 4. Vehicle verification information; owner name, user name, vehicle inspection expiration date, model designation number, classification number, The main remodeling location is entered. Other necessary information depends on the insurance company's contract / accident reception information. The contents of the display at the time of bidding and the contents of disclosure to the successful bidder follow the case of the bidding exhibition of the third embodiment described later.

The accident processing staff of the insurance company conducts a damage investigation based on the transmitted data and sets the highest bid price.

In this case, image data taken by an insurance company researcher may be added to the image data simultaneously with necessary items. Also in this case, the highest bid price is set.

Thereafter, the accident processing staff of the insurance company transmits the accident reception information and the image data on the information input screen.

Browsing and bidding of exhibition information (1) A trader registered in advance as a bid designation trader accesses the repair auction site from the insurance company's website, and after authenticating himself with a member number and password, displays the exhibition information. Check.

(2) After confirming the exhibition information, the estimated repair cost of the vehicle desired to be repaired is calculated.

(3) Enter the calculated estimated amount and repair conditions. As the repair condition, for example, as shown in FIG.
1. 1. Assume the use of recycled parts. 2. Display the amount of money to buy the accident car as it is. There are others.

(4) Bidding information is provided at regular intervals (eg, 6
The seller and the insurance company will be notified by email at (time). The company will be notified of the progress of the case through the in-house accident handling system.

(5) A certain date is set for the disclosure period of the exhibition information (eg, 2 days).

Determination of Successful Contractor (1) The person in charge of the insurance company checks the contents of the bid and refers to the repair shop information shown in FIG. 6 which is sent at the same time as the contents of the bid, and considers various conditions. Determine the winning bidder.

(2) When the successful bidder is determined, “determine” is executed on the successful bidder determination screen.

(3) When no bid is made and when the bid information posting period has expired, the bid information is automatically deleted from the repair auction site.

(4) Even if a bid is made, if the exhibitor or the insurance company forgoes a successful bid, a "successful bid rejection" is executed on the bid status inquiry screen.

Order and Order for Repair (1) When a successful bid is determined, detailed information of the exhibitor is sent to the successful bidder by e-mail. At the same time, detailed information of the successful bidder is sent to the exhibitor and the insurance company by e-mail.

(2) For those who did not bid,
The fact that another trader has won is sent by e-mail.

(3) The successful bidder immediately contacts the exhibitor and arranges repair work, payment method, and the like.

(Embodiment 2) The configuration used in Embodiment 2 is basically the same as the configuration shown in FIGS. 1 and 2 of Embodiment 1, and the description thereof is omitted here. here,
The case where the exhibitor (customer who caused the accident) is a car insurance policyholder who has no vehicle insurance coverage and has only an objective accident and has made an insurance accident report to the insurance company; However, it is assumed that there is no accident report and insurance is not used.

In the case of this embodiment, as shown in FIG. 7 or FIG. 8, a customer accesses the repair auction site from the insurance company's website, inputs necessary items, and transmits image data.

The seller input items include, for example, as shown in FIG. 1. Security number or vehicle registration number; 2. Contractor name; 3. Filler name and relationship with contractor; 4. Vehicle verification information; owner name, user name, vehicle inspection expiration date, model designation number, classification number, 5. Major remodeling points; A photograph of the accident vehicle (instruction of the shooting method on the site) and the like are input. Other necessary information depends on the insurance company's contract / accident reception information. Note that the display contents at the time of bidding and the disclosure contents to the successful bidder conform to the case of the seller input items in the third embodiment described later.

When there is a request from the contractor, the accident handling person of the insurance company calculates a reference repair estimated price based on the transmitted data and sets a bid reference price.

Thereafter, the person in charge of the insurance company transmits necessary items and image data on the information input screen.

Viewing and bidding of exhibition information (1) A trader registered in advance as a bid designation trader accesses the repair auction site from the insurance company's website, and after authenticating himself with a member number and password, displays the trade information. Check.

(2) After confirming the exhibition information, the estimated repair cost of the vehicle desired to be repaired is calculated.

(3) Enter the calculated estimated amount and repair conditions. The repair conditions are the same as in FIG.

(4) Bidding information is provided at regular intervals (eg, 6
The seller and the insurance company will be notified by email at (time).

The progress of the case is reported to the insurance company by the in-house accident handling system. It is also forwarded to the in-house mail of the insurance company representative.

(5) A certain date is set for the disclosure period of the exhibition information (eg, two days).

Determination of Successful Contractor (1) The person in charge of the insurance company confirms the contents of the bid and transmits the information to the contractor or simultaneously confirms the auction site while checking various conditions such as the repair shop information in FIG. Determine the successful bidder taking into account.

(2) When a successful bidder is determined, “determine” is executed on the successful bidder determination screen.

(3) When no bid is made and when the expiration date of the bidding information has passed, the bidding information is automatically deleted from the repair auction site.

(4) Even if a bid is made, if the exhibitor or the insurance company forgoes a successful bid, "successful bid rejection" is executed on the bid status inquiry screen.

Repair Order and Order (1) When a successful bid is determined, detailed information of the exhibitor is transmitted to the successful bidder by e-mail. At the same time, detailed information of the successful bidder is sent to the exhibitor and the insurance company by e-mail.

(2) For those who did not bid,
The fact that another trader has won is sent by e-mail.

(3) The successful bidder immediately contacts the exhibitor and arranges a repair work, a payment method, and the like.

(Embodiment 3) The configuration used in Embodiment 3 is basically the same as the configuration shown in FIGS. 1 and 2 of Embodiment 1, and the description thereof is also omitted here. here,
It is assumed that the exhibitor (customer who caused the accident) is a general user who is not a car insurance policy holder.

If the seller is a general user who is not a car insurance policy holder of the insurance company, the seller accesses the repair auction site from the insurance company's website as shown in FIG. And input image data.

As the seller input items, for example, FIG.
As shown in FIG. 1. Address (the name below the town and village is not displayed);
2. Name (not displayed); 3. Contact information: home / work / mobile / email address (all hidden); Car name, 5. Grade, 6. Vehicle verification information; registration number (not displayed), owner name (not displayed), user name (not displayed), model, chassis number (not displayed), initial registration, vehicle inspection expiration date, model designation number, classification number , 7. 7. Major remodeling points; 8. Photograph of the accident vehicle (instruction on the site for the shooting method); Preferred settlement method;
(Depends on cash, credit card, loan, amount), 1
0. Other, etc. are input. Non-display items are disclosed only to the successful bidder as soon as the successful bidder is determined. The input items are simplified by using a pull-down menu or the like and selecting it.

At this time, the exhibitor must have a membership that satisfies certain conditions, and authenticates the user by using a membership number and a password.

Viewing and bidding of exhibition information (1) A trader who has been registered in advance as a bid designation trader accesses the repair auction site from the insurance company's website, and after authenticating himself with a member number and password, displays the trade information. Check.

(2) After confirming the exhibition information, the estimated repair cost of the vehicle desired to be repaired is calculated.

(3) Enter the calculated estimated amount and repair conditions. The repair conditions are the same as in FIG.

(4) Bidding information is provided at regular intervals (eg, 6
At time) only the seller will be notified.

(5) A certain date is set for the disclosure period of the exhibition information (eg, two days).

(1) The exhibitor checks the contents of the bid and determines the successful bidder in consideration of various conditions such as the repair shop information shown in FIG.

(2) When the successful bidder is determined, “determine” is executed on the successful bidder determination screen.

(3) When no bid is made and when the expiration date of the bidding information has passed, the bidding information is automatically deleted from the repair auction site.

(4) Even if a bid is made, if the exhibitor or the insurance company forgoes a successful bid, "successful bid rejection" is executed on the bid status inquiry screen.

Repair Order and Order (1) When a successful bid is determined, detailed information of the exhibitor is transmitted to the successful bidder by e-mail.

At the same time, detailed information of the successful bidder is sent to the exhibitor and the insurance company by e-mail.

(2) For the trader who was not bid,
The fact that another trader has won is sent by e-mail.

(3) The successful bidder immediately contacts the exhibitor and arranges a repair work, a payment method, and the like.

In the case where the repair successful bidder is determined as described above, it is possible to select a repair dealer who has the accident vehicle repaired under favorable conditions for the exhibitor or the automobile insurance company. A new system that did not exist can be provided.

The method for determining a repairer according to the present invention is not limited to the above-described embodiment, but various modifications can of course be made without departing from the spirit of the present invention.

[0095]

As described above, the first aspect of the present invention is as described above.
According to the repairer determination method and the recording medium described in
An excellent effect that it is possible to select a repair contractor who can repair the item requiring repair under favorable conditions for a data registrant or a person having decision authority, and to provide a new system that has never existed before. Can be played.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing one application example of the method of the present invention implemented in a vehicle repair auction format in a server 20 operating on the Internet.

FIG. 2 shows a server 20 for executing the program of the method of the present invention.
FIG. 2 is a configuration explanatory view showing the configuration of FIG.

FIG. 3 is an explanatory diagram illustrating a processing flow according to the first embodiment;

FIG. 4 is a screen configuration diagram showing seller input items in the first embodiment.

FIG. 5 is a screen configuration diagram showing an example of a repair condition.

FIG. 6 is a screen configuration diagram showing repair shop information.

FIG. 7 is an explanatory diagram showing a processing flow in a case where the exhibitor is a contractor of automobile insurance, has no insurance of vehicle insurance, has only an objective accident, and has made an insurance accident report to the insurance company.

FIG. 8 is an explanatory diagram showing a processing flow in a case where the exhibitor is a car insurance contractor, but there is no accident report and the insurance is not used.

FIG. 9 is a screen configuration diagram showing seller input items according to the second embodiment.

FIG. 10 is an explanatory diagram showing a processing flow when an exhibitor is a general user who is not a car insurance policy holder of the insurance company.

FIG. 11 is a screen configuration diagram showing seller input items in a third embodiment.

[Explanation of symbols]

 Reference Signs List 20 server 21 accident processing terminal device 30 customer terminal device 40-43 repair agent terminal device 50 Internet 101 system bus 105 hard disk drive 105a accident vehicle data storage portion 105b repair estimate storage portion 105c repair agent determination request storage portion 105d repair agent attribute Information storage unit 105e Vehicle owner attribute information storage unit 106 CD-ROM drive 107 Communication device 108 Input device 109 Output device

Claims (18)

[Claims] 1. A step of receiving and registering data of a repair-required item in a computer, and transmitting a part or all of the data to at least one repair agent when the data is registered; Receiving and registering a repair quote from a repair company; sending the repair quote together with the repair company's attribute information to the data registrant or a person having decision authority; Accepting and registering a request for repairman determination from the owner, and sending the received request to the determined repairman along with at least the attribute information of the data registrant or the owner of the item requiring repair. A method for determining a repair contractor. 2. A step of presenting attribute information of a repair company to a computer in response to an external request; a step of accepting and registering data of a repair-required item together with a selection of an estimate requesting repair company; Sending a part or all of the data to at least one selected repair agent, receiving a repair estimate from the repair agent, and registering the data, and Sending a request to a data registrant or a person having decision authority, receiving and requesting a repair contractor's decision from the data registrant or person having the decision authority, and registering the received request. Sending to the determined repair company together with the attribute information of the repair owner. A step of receiving and registering the data of the article requiring repair in the computer, and, if the data is registered, a part or all of the data together with predetermined repair amount information together with at least one Sending a repair quote from the repair company, receiving the registration, and sending the repair quote together with the attribute information of the repair company to the data registrant or a person having decision authority; Accepting and registering a request for a repair contractor from a data registrant or a person having decision authority; and submitting the received request to the determined repair contractor, together with at least the attribute information of the data registrant or the owner of the item requiring repair. And a sending step. 4. A step of presenting attribute information of a repair company to a computer in response to an external request; a step of receiving and registering data of a repair-required item together with a selection of a repair company requesting an estimate; (A) sending a part or all of the data together with predetermined repair amount information to at least one selected repair agent; and accepting and registering a repair estimate from the repair agent. Sending the repair quotation to the data registrant or a person having decision authority; accepting a request for a repair contractor decision from the data registrant or a person having decision authority; and registering the request; Sending at least the attribute information of the data registrant or the owner of the item requiring repair to the determined repair company. Repairer determine how to. 5. The method according to claim 3, wherein the repair amount information includes at least one of an upper limit, a lower limit, an appropriate amount, and an industry standard amount. 6. The apparatus according to claim 1, wherein the data requiring repair includes image data centering on a damaged portion.
6. The method for determining a repair contractor according to any one of Items 5 to 5. 7. The data requiring repair is data sent from a portable terminal device.
3. The method of determining a repair contractor according to any one of the above. 8. The method according to claim 1, wherein the repair estimate includes at least one of a repair cost estimate, a repair item delivery date, and whether or not a replacement item is lent. How to determine the repair contractor. 9. The repair company's attribute information includes at least one of a repair company's address, repair company's company information, and past successful bid history.
8. The repair contractor determination method according to any one of 8. 10. A step of receiving and registering the data of the article requiring repair in the computer, and transmitting a part or all of the data to at least one repair agent when the data is registered; Receiving and registering a repair quote from a repair company; sending the repair quote together with the repair company's attribute information to the data registrant or a person having decision authority; A program for executing a step of receiving and registering a request for repairman determination from a person having the same, and a step of transmitting the received request to the determined repair agent together with at least the attribute information of the data registrant or the owner of the item requiring repair. A computer-readable recording medium on which is recorded. 11. A step of presenting attribute information of a repair company to a computer in response to an external request, a step of accepting and registering data of a repair-required item together with a selection of a quote-requesting repair company, Sending a part or all of the data to at least one selected repair agent, receiving a repair estimate from the repair agent, and registering the data, and Sending a request to a data registrant or a person having decision authority, receiving and requesting a repair contractor's decision from the data registrant or person having the decision authority, and registering the received request. A program for executing the step of sending to the determined repairer together with the attribute information of the repair owner. Only take a recording medium that can be. 12. A computer for receiving and registering data on a product requiring repair, and when the data is registered, a part or all of the data together with predetermined repair amount information is converted into at least one Sending a repair quote from the repair company, receiving the registration, and sending the repair quote together with the attribute information of the repair company to the data registrant or a person having decision authority; Accepting and registering a request for a repair contractor from a data registrant or a person having decision authority; and submitting the received request to the determined repair contractor, together with at least the attribute information of the data registrant or the owner of the item requiring repair. A computer-readable recording medium on which a program for executing the sending step is recorded. 13. A step of presenting attribute information of a repair agent to a computer in response to an external request; a step of receiving and registering data of a repair-required object together with a selection of an estimate-requesting repair agent; Sending a part or all of the data together with predetermined repair amount information to at least one selected repair company, and receiving and registering a repair estimate from the repair company. Sending the repair quotation to the data registrant or a person having decision authority; accepting a request for a repair contractor decision from the data registrant or a person having decision authority; and registering the request; Sending at least the attribute information of the data registrant or the owner of the item requiring repair to the determined repair agent. A computer-readable recording medium. 14. The computer-readable recording medium according to claim 12, wherein the repair amount information includes at least one of an upper limit, a lower limit, an appropriate amount, and an industry standard amount. 15. The computer-readable recording medium according to claim 10, wherein the data requiring repair includes image data centering on a damaged portion. 16. The data requiring repair is data sent from a portable terminal device.
16. The computer-readable recording medium according to any one of items 15 to 15. 17. The method according to claim 10, wherein the repair estimate includes at least one of a repair cost estimate, a repair item delivery date, and whether or not a replacement item is lent. Computer readable recording medium. 18. The repair agent according to claim 10, wherein the attribute information of the repair agent includes at least one of an address of the repair agent, company information of the repair agent, and a past successful bid history.
18. The computer-readable recording medium according to any one of items 17 to 17.