JP2002182630A - Output controller, remote operation terminal, and remote maintenance system for output controller using them - Google Patents

Abstract

PROBLEM TO BE SOLVED: To realize a quick maintenance service with respect to an output controller. SOLUTION: An output controller 1 accepts remote control from a remote operation terminal 7 through a public line 10 with respect to a control program or data used for output control. By thus constitution, a maintenance person can use the remote operation terminal 7 to perform update, editing, etc., of data and function addition, fault diagnosis, etc., of the control program, and remote maintenance of the output controller 1 is possible.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an output control device for receiving a remote control of a control program for controlling the output of an output device and data used for output control, a remote control terminal for performing the remote control, and a device using the same. The present invention relates to a remote maintenance system for an output control device.

[0002]

2. Description of the Related Art Conventionally, an output control device for controlling the output of output data by an output device is shipped in a state where a control program and data necessary for output control are stored.
As the output device, for example, a passenger guidance display device, a passenger guidance broadcast device, or the like arranged in the station yard corresponds, and the output control device at this time is arranged in a control room of the station. The data necessary for the output control includes, for example, passenger guidance information such as train schedule information and guidance information, and output data such as character data and voice data indicating the passenger guidance information.

The output control device displays character data set at a predetermined time according to a control program on an electronic display panel of the passenger guidance display device, and outputs audio data from a speaker of the passenger guidance broadcast device. .

Here, when it becomes necessary to update or edit the passenger guidance information or output data due to the revision of the schedule information or the like, the maintenance staff of the manufacturer or sales company that manufactured the output control device is required. After creating new data and the like, they went to the site and performed an operation of installing the new data and the like in the output control device.

[0005] Further, when a notification that a failure has occurred in the output control device is received from the site, a maintenance staff responds by telephone, collects information on the state of the failure, and takes a measure. I went to the site and operated the output control device to diagnose and analyze the failure. If the cause of the failure was an operation error by the customer operator, the operator was instructed by actually showing the correct operation method on site.

[0006]

As described above, conventionally,
Maintenance personnel updates the data on the output control device,
When providing maintenance services such as editing, diagnosing failures, and providing guidance on operation procedures, it was necessary to go to the site, which was disadvantageous in that it was time-consuming and extremely time-consuming. Was.

[0007] The present invention has been made in view of the above, and an object of the present invention is to provide an output control device, a remote control terminal, and a control device which can contribute to realization of a quick maintenance service.
And a remote maintenance system for an output control device using the same.

[0008]

In order to achieve the above object, an output control device according to a first aspect of the present invention stores a control program for controlling an output by an output device and data used for the output control. Storage means, control means for controlling the output device so as to output data for output in accordance with the control program, and reception means for receiving a remote operation via a communication line for at least one of the control program or data used for output control. , And remote reception is enabled.

According to the present invention, the output control device for controlling the output of the output device receives a remote control via a communication line for a control program and data used for the output control. Enables remote maintenance of equipment. Note that the data used for output control includes output data.

Here, the output data is data indicating passenger guidance information, and the output device is arranged in a station yard. The output data is formed by character data and voice data.

The receiving means receives a remote operation including at least one of update, edit, correction, addition, backup, and deletion for data used for output control.

[0012] The receiving means may receive a remote operation for adding a function to the control program.
This function addition is performed, for example, as a version upgrade.

A display means for displaying the same screen on the monitor of the output control device and the monitor of the remote control terminal, wherein the operation on the monitor of the remote control terminal is displayed on the monitor of the output control device; The feature is that operation guidance to remote places by demonstration was made possible.

According to a second aspect of the present invention, there is provided a remote control terminal comprising:
An operation means for remotely controlling at least one of a control program or data used for output control stored in the output control device according to the present invention through a communication line.

[0015] A remote maintenance system for an output control device according to a third aspect of the present invention includes the output control device according to the first aspect of the present invention and a remote control terminal according to the second aspect of the present invention. It is characterized in that a certain output control device can be remotely maintained by a remote operation terminal.

[0016]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing a schematic configuration of a remote maintenance system for an output control device according to one embodiment.

The output control device 1 is connected to a passenger information display device 2 and a passenger information broadcasting device 3 as output devices.
Further, a monitor 4 and an adapter 5 are connected. Adapter 5
Is connected to a mobile phone 6 to enable wireless communication of data to the public line 10. The public line 10 is formed by a telephone line, an ISDN network, or the like. As a data communication protocol, for example, TCP / IP (Transmission Control Protocol / Inte
rnet Protocol) or the like. Note that a PHS (Personal Handy Phone System) may be used instead of the mobile phone 6.

The passenger information display device 2 and the passenger information broadcasting device 3 are arranged, for example, in a station yard, and the output control device 1, monitor 4, adapter 5, and mobile phone 6 are arranged in a control room of the station. The passenger guidance display device 2 displays character data indicating passenger guidance information such as timetable information and guidance information on an electronic display board in accordance with an instruction from the output control device 1. Passenger information broadcasting device 3
Outputs voice data indicating passenger guidance information from a speaker according to an instruction from the output control device 1.

A monitor 8 and a mobile phone 9 are connected to the remote control terminal 7 so that wireless communication with the public line 10 is possible. A PHS may be used instead of the mobile phone 9. The remote control terminal 7 is arranged, for example, at a business establishment such as a manufacturer or a seller of the output control device 1 and operated by maintenance personnel. Of course, the remote control terminal 7 may be made portable so that maintenance personnel can carry it.

The output control device 1 and the remote control terminal 7
It is configured by a computer system, and each internal function described later is realized by software in a programming language. Of course, the output control device 1 and the remote operation terminal 7 may be configured by dedicated hardware. Although not shown, the output control device 1,
An operation keyboard is connected to the remote operation terminal 7.

The reason why the public line 10 is used as the communication line is to reduce the system construction cost. In order to provide a more comfortable environment, the output control device 1 and the remote control terminal 7 may be connected by a dedicated communication line.

FIG. 2 is a functional block diagram showing the internal configuration of the output control device 1. The output control device 1 includes a main control unit 1
1, a storage unit 12, an output control unit 13, and a display control unit 1.
4 and an interface 15.

The storage section 12 stores a control program for controlling the output of the passenger guidance display device 2 and the passenger guidance broadcast device 3, and data used for the output control. As the data used for this output control, passenger guidance information such as diamond information for about one year, character data and voice data indicating the passenger guidance information are stored. It should be noted that the schedule information includes a train departure time, a destination, and the like.

The main control section 11 controls each section according to a control program. At a predetermined time, predetermined character data and voice data are read from the storage unit 12 and sent to the output control unit 13. Further, the control program and data used for output control, the execution state and execution result of the control program, and the like are transmitted to the display control unit 4 as appropriate. In addition, a remote operation from the remote operation terminal 7 is received for the control program and data used for output control, and the function of the control program is added according to the remote operation, and the data used for output control is updated, edited, modified, added, backed up, and deleted. And so on.

The output control unit 13 sends the character data sent from the main control unit 11 to the passenger guidance display device 2 and sends out the voice data to the passenger guidance broadcast device 3.

The display controller 14 sends the information sent from the main controller 11 to the monitor 4. The monitor instruction of the same information from the remote operation terminal 7 is transmitted to the interface 1.
5 and the main control unit 11, the same information as the information to be sent to the monitor 4 is transmitted to the interface 15.
To the adapter 5 via the mobile phone 5, the public line 1
0 to the remote control terminal 7. Thus, the monitor 4 of the output control device 1 and the monitor 8 of the remote operation terminal 7
To display the same screen. By displaying the same screen in this manner, the operation performed by the maintenance staff on the monitor 8 of the remote operation terminal 7 is also displayed on the monitor 4 of the output control device 1.

FIG. 3 is a functional block diagram showing the internal configuration of the remote control terminal 7. The remote control terminal 7 includes the main control unit 2
1, a storage unit 22, a remote operation unit 23, and a display control unit 2.
4 and an interface 25.

The storage unit 22 stores the output control device 1 at the time of shipment.
The control program stored in the storage unit 12 and data used for output control are completely stored.

The maintenance staff updates the output control device 1 with a control program version, updates, edits, corrects, adds, backs up data used for output control.
When deleting, diagnosing a failure, or instructing an operator to perform an operation, the cellular phone 9 is started by the remote operation unit 23 by keyboard operation, and a call is made to the mobile phone 6 of the output control device 1.

When the telephone is connected, the remote control unit 23
The user logs in to the output control device 1 via the interface 25, the mobile phone 9, the public line 10, and the like, and the remote control terminal 7 allows the output control device 1 to be remotely operated. This is a state in which a so-called relationship between the management server and the client is established by wireless communication. A command entered from the keyboard of the remote operation terminal 7 is executed by the output control terminal 1, and the execution result is transmitted to the remote operation terminal 7. It will be displayed on the monitor 8.

When the version of the control program is upgraded, a control program with a function added in advance is stored in the storage unit 22 and transmitted to the output control device 1 via the interface 25 or the like.

When updating or editing data used for output control, the updated and edited data is stored in the storage unit 22 in advance and transmitted to the output control device 1 via the interface 25 or the like. Try to overwrite. Also,
When correcting, adding, backing up, or deleting this data, the corresponding part of the data stored in the storage unit 12 of the output control device 1 is corrected, added, backed up, or deleted.

When diagnosing a failure or the like, information such as the execution state and execution result of the control program from the output control device 1 is received by the interface 25 and the display control unit 24.
Send to The display controller 24 displays this information on the monitor 8 and provides it to maintenance personnel. The maintenance person diagnoses a failure while referring to the monitor 8.

When performing operation guidance, the remote operation unit 23
Sends a monitor instruction of the same information to the output control device 1, and receives the same information as the information sent from the output control device 1 to the monitor 4 at the interface 25, and
Send to The display control unit 24 displays the same screen on the monitor 8 of the output control device 1 by displaying this information on the monitor 8. The maintenance staff can operate the output control device 1 on the monitor 4 by operating the monitor 8.
And give an operation instruction to the operator of the output control device 1 using a telephone or the like.

Therefore, according to the present embodiment, the output control device 1 accepts a remote control via the public line 10 from the remote control terminal 7 for a control program and data used for output control. In addition, remote maintenance such as failure diagnosis can be performed on the output control device 1, thereby realizing a quick maintenance service.

According to the present embodiment, the data used for output control can be updated, edited, corrected, added, backed up, deleted, and the functions of the control program can be added by remote control, so that quick maintenance can be performed. Service can be realized.

According to the present embodiment, the same screen is displayed on the monitor 4 of the output control device 1 and the monitor 8 of the remote control terminal 7, and the operation on the monitor 8 by the maintenance staff is performed. By displaying the information on the monitor 4, the maintenance staff can perform operation guidance using a telephone or the like while demonstrating the operator of the output control device 1, thereby realizing a quick maintenance service. be able to.

[0039]

As described above, according to the output control device, the remote control terminal, and the remote maintenance system for the output control device according to the present invention, the output control device uses the control program and the data used for output control. By receiving a remote operation from a remote operation terminal via a communication line, remote maintenance of the output control device becomes possible, and a quick maintenance service can be realized.

In addition, since the data used for output control can be updated, edited, corrected, added, backed up, and deleted by remote control, and the function of the control program can be added, quick maintenance service can be realized. it can.

Furthermore, the same screen is displayed on the monitor of the output control device and the monitor of the remote control terminal, and the operation on the monitor of the remote control terminal is displayed on the monitor of the output control device. Operation guidance can be provided to a remote place, and a quick maintenance service can be realized.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a configuration of a remote maintenance system of an output control device according to an embodiment.

FIG. 2 is a functional block diagram showing an internal configuration of the output control device.

FIG. 3 is a functional block diagram showing an internal configuration of a remote operation terminal.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Output control device 2 Passenger guidance display device 3 Passenger guidance broadcast device 4 Monitor 5 Adapter 6 Mobile phone 7 Remote operation terminal 8 Monitor 9 Mobile phone 11 Main control unit 12 Storage unit 13 Output control unit 14 Display control unit 15 Interface 21 Main control Unit 22 storage unit 23 remote operation unit 24 display control unit 25 interface

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) H04Q 9/00 301 H04Q 9/00 311P 5K101 311 G06F 9/06 610Q F term (Reference) 5B048 AA09 CC15 5B076 AC01 AC03 CA08 EA00 EA03 EA17 EA18 5C082 AA01 AA03 BA02 BB01 CA76 CB06 CB08 DA87 MM08 MM09 5H161 AA01 DD21 GG03 GG15 GG17 GG23 GG24 5K048 AA08 BA28 DB01 DC01 DC07 EB07 FB10 KK11 KK11 HA03

Claims (7)

[Claims] 1. A control program for controlling output by an output device, storage means for storing data used for the output control, and control means for controlling the output device so as to output output data in accordance with the control program. And an accepting means for accepting a remote control of at least one of a control program or data used for output control via a communication line, wherein the output control device is capable of accepting remote maintenance. 2. The output control device according to claim 1, wherein the output data is data indicating passenger guidance information, and the output device is disposed in a station yard. 3. The output according to claim 1, wherein the reception unit receives a remote operation including at least one of update, edit, correction, addition, backup, and deletion for data used for output control. Control device. 4. The output control device according to claim 1, wherein the receiving unit receives a remote operation for adding a function to the control program. 5. Display means for displaying the same screen on the monitor of the output control device and the monitor of the remote control terminal, wherein the operation on the monitor of the remote control terminal is displayed on the monitor of the output control device. The output control device according to any one of claims 1 to 4, wherein operation guidance to a remote place by a demonstration is enabled. 6. An operation means for remotely controlling at least one of a control program stored in the output control device according to claim 1 or data used for output control via a communication line. Characteristic remote control terminal. 7. An output control device according to any one of claims 1 to 5, and a remote control terminal according to claim 6, wherein the output control device at a remote location can be remotely maintained by the remote control terminal. A remote maintenance system for an output control device, characterized in that: