JP2002169938A5 - - Google Patents

Description

[Title of the Invention] Schedule management method for a person in charge and schedule management system

[0001]
Field of the Invention
The present invention relates to a schedule management method and a schedule management system of a worker responsible for managing work performance of a worker who works in the field.

[0005]
[Means for Solving the Problems]
The present invention relates to a method of managing a schedule of a worker by using a management computer connected to a worker terminal used by a worker, wherein the management computer is a worker in charge of the work from the worker terminal. Accepting the work record data including the identification information of the worker, the identification information of the work, and the work record of the worker, and storing the work record information in the storage unit based on the work record data; Displaying, on a display unit, the work record for each identification information of the work based on the stored work record information.

[0006]
Therefore, according to the present invention, it is possible to receive and store the work results of the work person in charge from the work person in charge terminal, and based on this, the work results for each work identification information are output for each work person in charge. it can. As a result, the information about the work record of the worker in charge can be obtained without omission, and the output of the work record enables the work instructor to more appropriately manage the schedule of the worker in charge.

[0007]
In the schedule management method of the worker, the work record data includes at least a work start time, and displaying the work record on a display unit displays information including at least the work start time on the display unit.

[0008]
According to this, it is possible to output at least the work start time as the work record of each worker.

[0009]
In the schedule management method for a person in charge of work, the management computer is configured to select the items in the work record data based on conditions for acceptable data formats and values stored in the storage unit in advance. C. confirming that the data of the item is an acceptable data format and value for the corresponding item, and terminating the process if the data in the work record data is an unacceptable data format or value Further equipped.

[0010]
According to this, when the data format or value of the item in the work performance data is not a predetermined allowable data format or value, it is possible not to store the work performance information based on the work performance data. As a result, appropriate work record information can be recorded, and highly reliable information can be output as the work record of the worker in charge.

[0011]
In the schedule management method of the worker, the work record data includes a work end time, and when displaying the work record on the display unit, identification information of the worker in the work record stored in the storage unit. Extracting the work start time and the work end time, and based on the identification information of the worker, the work start time, and the job finish time, the time is divided into cells at predetermined intervals for each worker. And displaying, on the format, an area for displaying the work record corresponding to the work start time to the work finish time.

[0012]
According to this, the work instruction person can easily grasp the work time in the work record visually.

[0013]
In the schedule management method for a person in charge of work, the work record data includes information related to work content, and the step of displaying the work record separately is displayed in the inside of the area for displaying the work record. Displaying the character directly or indirectly indicating the identification information of the character and at least one of the character of the area for displaying the work result and the background of the character according to the information related to the work content. .

[0014]
According to this, the work content can be distinguished by at least one of the character and the background color of the display unit, and the work instruction person can easily grasp the work content of the work record.

[0015]
In the schedule management method for a person in charge of work, the management computer receives information on movement time corresponding to the work result and stores the information in a storage unit, and extracts the information from the storage unit, based on the information Displaying information indicating the movement time of the worker on the display unit.

[0016]
According to this, the work instruction person can grasp the moving time for the work in addition to the work time.

[0017]
In the method of managing schedule of a person in charge of work, in the step of displaying the work result on the display unit, the work result of the person in charge of work is displayed on the display unit for each work day.

[0018]
According to this, the work instruction person can confirm the work result for each work day.

[0019]
In the schedule management method of the worker, the management computer receives input of work schedule information including identification information of the worker, identification information of the work, and scheduled work start time, and stores the input in the storage unit. And displaying, on the display unit, a work schedule including information indicating a scheduled work start time for each worker in charge based on the work schedule information.

[0020]
According to this, the work schedule can be managed and output.

[0021]
In the schedule management method of the worker, the management computer specifies a work schedule corresponding to the work record based on identification information of the work, and the display unit displays the work schedule corresponding to the work record The method further comprises displaying comparably.

[0022]
According to this, the work instructioner who instructs the work of the worker can compare the work schedule and the work result. As a result, the work instruction person can appropriately give a work instruction on the change of the work schedule of the work person in charge, the addition of a new work, and the like.

[0023]
In the schedule management method of the worker, in the step of comparably displaying the work result with the corresponding work schedule, the work schedule and the work result are displayed side by side for each worker.

[0024]
According to this, since the work schedule and the work results are displayed side by side, the work instructioner can easily perform the comparison visually and the work instruction can be appropriately given to the work person in charge. It can be carried out.

[0025]
In the schedule management method of the worker, in the step of displaying the work result comparably to the corresponding work schedule, a time in which a work schedule display field and a work performance display field are arranged side by side for each worker in charge is provided. Using a format divided into cells at predetermined intervals, an area for displaying a work schedule corresponding to the work start scheduled time to the work finish scheduled time is displayed separately in the work schedule display column on the format, and the work record is displayed The display field distinguishes and displays the area in which the work record corresponding to the work start time to the work finish time is displayed.

[0026]
According to this, the work instruction person can easily grasp visually the work time in the work schedule or the work record.

[0027]
In the schedule management method for a person in charge of work, the work performance data includes information on work content and work identification information, and the step of comparably displaying the work performance with the corresponding work schedule displays the work schedule An area for displaying the work schedule or the work according to the information related to the work content, while displaying a character indicating the identification information of the work directly or indirectly inside the area for displaying the work result or the work record At least one of the character and the background of the character in the area for displaying results is displayed in a differentiated manner.

[0028]
According to this, it is possible to indicate the work schedule or the work result by the character indicating the work schedule or the work result directly or indirectly displayed in the predetermined display unit. In addition, the work content can be distinguished by at least one of the characters and the background color of the display unit. Thereby, the work instruction person can grasp the work content of the work schedule or the work result by at least one of the character and the background color of the display unit.

[0029]
In the method of managing the schedule of the worker, the step of displaying the work schedule displays different displays depending on whether the work is completed or not completed.

[0030]
According to this, the work instruction person can grasp whether the work is completed or not completed.

[0031]
In the method of managing a schedule of a person in charge of work, the management computer receives information on movement time corresponding to the work schedule and stores the information in a storage unit, and extracts the information from the storage unit, based on the information Displaying information indicating the movement time of the worker on the display unit.

[0032]
According to this, it is possible to receive the input of the information on the travel time corresponding to the work schedule and to output the travel time schedule based on this. In this way, the work instructor can schedule the movement time for the work in addition to the work time.

[0033]
In the method of managing schedule of a person in charge of work, the step of comparably displaying the work result with the corresponding work schedule displays the work schedule or the work result of each work person for each work date.

[0034]
According to this, the work instructor can schedule work for each work day.

[0035]
The present invention is a method of managing a schedule of a worker by using a management computer connected to a worker terminal used by a worker, wherein the management computer includes identification information of the worker, the operation of the worker. A work performance data for receiving a work schedule including identification information, work position, and information on work start scheduled time and storing it in a storage unit, and work result data for notifying completion of work including the work identification information from the work person in charge terminal And storing the work record information in the storage unit based on the work record data, confirming whether the work scheduled for each work has been completed or not, and displaying the map And displaying the work position having a display indicating whether the work is completed or not for each of the work schedules based on the latitude / longitude information of the work position. And a step of displaying on a map displayed on the display unit.

[0036]
Therefore, according to the present invention, the display on the map enables the work instructor to visually confirm the work position and whether the work is completed or not completed. Thus, the work instructor can review the work schedule based on the work position and the work status as to whether the work is completed or not completed.

[0037]
The present invention is a method of managing a schedule of a worker by using a management computer connected to a worker terminal used by a worker, wherein the management computer includes identification information of the worker, the operation of the worker. A work performance data for receiving a work schedule including identification information, work position, and information on work start scheduled time and storing it in a storage unit, and work result data for notifying completion of work including the work identification information from the work person in charge terminal And storing the work record information in the storage unit based on the work record data, confirming whether the work scheduled for each work has been completed or not, and displaying the map On the map, the display indicating the work position is displayed on the display unit on the basis of the latitude and longitude information of the work position for each of the stage of displaying on the unit and each work schedule not completed. And a step of displaying.

[0038]
Therefore, according to the present invention, the display on the map allows the work instructor to visually confirm the work position for the uncompleted work. Thus, the work instructor can review the work schedule for uncompleted work.

[0039]
In the schedule management method of the worker, the display indicating the work position has characters indicating the identification information of the work or a model to be a target of the work.

[0040]
According to this, it is possible to grasp the work reception identifier or the model of the work by the display indicating the work position on the map. Thereby, the work instruction person can specify the work or the model corresponding to the work on the map.

[0041]
In the schedule management method of the worker, the management computer further displays, on the display unit, detailed information on the work according to the display operation indicating the work position displayed on the display unit. Equipped.

[0042]
According to this, the work instruction person can easily acquire detailed information on the work by operating the display indicating the work position.

[0043]
In the schedule management method of the worker, the work result data from the worker terminal is transmitted by DTMF (DialToneMultiFrequency).

[0044]
According to this, it is possible to receive work result data by DTMF. As a result, the worker can transmit work result data using a push-type telephone set such as a mobile phone, PHS, public telephone, subscriber telephone or the like that transmits DTMF.
The present invention is a schedule management system, including a management computer connected to a worker terminal used by a worker, for managing a schedule of a worker, wherein the management computer is from the worker terminal Means for receiving work result data including identification information of a person in charge of work, identification information of a work and work results of the work person, and storing the work result information in a storage unit based on the work result data; And a means for displaying, on the display unit, the work record for each identification information of the work for each worker based on the work record information stored in the storage unit.
Therefore, according to the present invention, it is possible to receive and store the work results of the work person in charge from the work person in charge terminal, and based on this, the work results for each work identification information are output for each work person in charge. it can. As a result, the information about the work record of the worker in charge can be obtained without omission, and the output of the work record enables the work instructor to more appropriately manage the schedule of the worker in charge.
The present invention is a schedule management system, including a management computer connected to a worker terminal used by a worker, for managing a schedule of a worker, wherein the management computer is identification information of the worker. , Means for receiving a work schedule including information on work identification information, work position and work start scheduled time, and storing it in the storage unit, and notifying completion of the work including the work identification information from the worker terminal A unit for receiving work record data and storing the work record information in the storage unit based on the work record data; and a means for confirming whether the work scheduled for each work is completed or not by using the work record information; The latitude of the work position is displayed with a means for displaying a map on the display unit and a work position having a display indicating whether the work is completed or not completed for each of the work schedules. Based on the degree information, and means for displaying on a map displayed on the display unit.
Therefore, according to the present invention, the display on the map enables the work instructor to visually confirm the work position and whether the work is completed or not completed. Thus, the work instructor can review the work schedule based on the work position and the work status as to whether the work is completed or not completed.
The present invention is a schedule management system, including a management computer connected to a worker terminal used by a worker, for managing a schedule of a worker, wherein the management computer is identification information of the worker. , Means for receiving a work schedule including information on work identification information, work position and work start scheduled time, and storing it in the storage unit, and notifying completion of the work including the work identification information from the worker terminal A unit for receiving work record data and storing the work record information in the storage unit based on the work record data; and a means for confirming whether the work scheduled for each work is completed or not by using the work record information; Means for displaying a map on the display unit, and for each work schedule for which work has not been completed, the display indicating the work position is performed based on the latitude and longitude information of the work position. And means for display on a map displayed on the radical 113.
Therefore, according to the present invention, the display on the map allows the work instructor to visually confirm the work position for the uncompleted work. Thus, the work instructor can review the work schedule for uncompleted work.

[0073]
As shown in FIG. 5, the display screen 57 displays an order acceptance map 58 as a map. In the order reception map 58, a work display button 59 as a display showing a work position indicating the position of the work on the current day is displayed on the map. The order map 58 is displayed for the specified date. The designation of the date is performed by inputting to the date input box 63, and the date of the present day is set as an initial setting. Here, "2000/10/02" is set. Also, by clicking the back button 60 or the forward button 61, the date displayed in the date input box 63 is moved backward or forward. On the other hand, when the calendar button 62 is clicked, the calendar is displayed, and the date is specified by clicking the date displayed in the calendar. In addition, as display settings, radio buttons for model name 66, accession number 67, and point 68 are displayed, and on the work display button 59, characters indicating the selected content are displayed. Here, since the reception number 67 is selected, the reception number is displayed on the work display button 59. On the other hand, when the model name 66 is selected, the model name is displayed on the work display button 59, and for example, "LP 83B" is displayed corresponding to the reception number "3883". Further, when the point 68 is selected, the work display button 59 is displayed only by the point. The characters on the work display button 59 are displayed in red when the work is not completed, and in blue when the work is completed. On the other hand, when the point 68 is selected, the operation display button 59 displayed by only the point is displayed in red when the operation is not completed, and in blue when the operation is completed. In the detail display 70, the reception information stored in the reception information storage unit 15, the customer information stored in the customer information storage unit 16, the schedule information stored in the schedule information storage unit 17, and the work record information storage unit The work record information stored in 18 displays detailed information on the work contents of the current day. The detail display 70 can display necessary information by scrolling left and right. Here, when the work display button 59 is clicked, the work content corresponding to the work display button 59 is displayed at the top. For example, when the operation display button 59 for the reception number "3883" is clicked, detailed information (model name "LP83B", the municipality " Ueda City ", etc.) for the reception number "3883" is displayed at the top of the detail display 70. Ru. Further, when the redisplay button 64 is clicked, redisplay is performed, and when the undigested check box 65 is checked and the redisplay button 64 is clicked, only the uncompleted work is displayed. When the end button 69 is clicked, this screen is closed.

[0078]
On the other hand, the display update of the work status is performed using the work record information stored in the work record information storage unit 18 and the display update information stored in the display update information storage unit 23 in the automatic reception of the work record data. With regard to the order reception map, the management server 11 performs write monitoring at a predetermined interval by the write monitoring polling job, and checks whether there is any addition of work record information (S609). When there is the addition of the work record information, the management server 11 updates the order receiving map (the order receiving map 58 shown in FIG. 5) by the order receiving map update job (S610). Similarly for the schedule table, the management server 11 performs write monitoring at a predetermined interval by the write monitoring polling job, and checks whether there is no addition of work record information ( S611 ). When there is the addition of the work record information, the management server 11 updates the schedule table (the schedule table 30 shown in FIG. 3) by the schedule update job ( S612 ).

Claims (23)

  A method of managing a schedule of a worker by using a management computer connected to a worker terminal used by the worker, the method comprising:
  The management computer is
  The work record data including the identification information of the work clerk from the work clerk terminal, the identification information of the work and the work record of the work clerk is accepted, and the work record information is stored in the storage unit based on the work record data Remembering,
  Displaying, on a display unit, a work record for each identification information of the work for each of the workers based on the work record information stored in the storage unit;
A method for managing a schedule of a worker, comprising:   In the schedule management method for a worker according to claim 1,
  The work record data includes at least work start time,
  In the step of displaying the work record on the display unit, information on at least the work start time is displayed on the display unit.   In the schedule management method of the worker according to claim 1 or 2,
  The management computer is
  Regarding items in the work record data, based on conditions for acceptable data types and values stored in the storage unit in advance, data forms and values in the data in the work record data are permitted for the corresponding item Confirming that it is
  Terminating the process if the data in the work record data is an unacceptable data format or value;
A method of managing a schedule of a worker, further comprising:   In the schedule management method of a worker according to any one of claims 1 to 3,
  The work record data includes a work end time,
  When displaying the work results on the display unit,
  Extracting the identification information of the worker in the work record information stored in the storage unit, the work start time, and the work end time;
  From the work start time to the work end time on a format in which the time is divided into cells at predetermined intervals for each worker based on the identification information of the worker, the work start time, and the work finish time To distinguish and display the area for displaying the work results corresponding to
A method for managing a schedule of a worker, comprising:   In the schedule management method of the worker according to claim 3 or 4,
  The work record data includes information on work contents,
  The step of distinguishing and displaying the area for displaying the work results is:
  A character indicating the identification information of the work directly or indirectly is displayed inside the area for displaying the work result, and the characters and characters of the area for displaying the work result according to the information on the work content A method of managing schedule of a worker, characterized by displaying at least one of backgrounds in a distinguished manner.   In the schedule management method of the worker according to any one of claims 1 to 5,
  The management computer is
  Accepting and storing information on the movement time corresponding to the work result in the storage unit;
  Extracting the information from the storage unit, and displaying information indicating the movement time of the worker in charge on the display unit based on the information;
A method of managing a schedule of a worker, further comprising:   In the method of managing a schedule of a worker according to any one of claims 1 to 6,
  The step of displaying the work record on the display unit comprises displaying the work record of the worker in charge on the display unit for each work day.   In the method of managing a schedule of a worker according to any one of claims 1 to 7,
  The management computer is
  Receiving an input of work schedule information including the identification information of the worker, the identification information of the work, and the scheduled start time of the work, and storing the input in the storage unit;
  Displaying on the display unit a work schedule including information indicating a scheduled work start time for each worker in charge based on the work schedule information;
A method of managing a schedule of a worker, further comprising:   The method according to claim 8, wherein:
  The management computer is
  And identifying the work schedule corresponding to the work result based on the identification information of the work, and displaying the work result on the display unit so as to be comparable with the corresponding work schedule. How to manage the schedule of workers.   In the schedule management method of a worker according to claim 8 or 9,
  The method for managing a schedule of a worker according to the present invention, wherein the step of displaying the work result comparably with the corresponding work schedule is displaying the work schedule and the work result side by side for each worker.   The schedule management method for a worker according to any one of claims 8 to 10, wherein
  The step of comparably displaying the work result with the corresponding work schedule is:
  Using a format in which a work schedule display field and a work performance display field are arranged side by side for each worker in charge and using a format in which time is divided into cells at predetermined intervals, the work schedule from the work start scheduled time on the format An area displaying the work schedule corresponding to the scheduled end time is displayed separately, and an area displaying the work performance corresponding to the work start time to the work end time is displayed separately in the work result display column. A method of managing a schedule of workers according to the present invention.   The schedule management method for a worker according to any one of claims 8 to 11,
  The work record data includes information on work contents and work identification information.
  The step of comparably displaying the work result with the corresponding work schedule is:
  A character indicating the identification information of the work directly or indirectly is displayed in the area for displaying the work schedule or the area for displaying the work record, and the work schedule is displayed according to the information related to the work content A method of managing a schedule of a worker according to the present invention, wherein at least one of the character and the background of the character in the region where the work is to be displayed or the region in which the work record is to be displayed is displayed separately.   The schedule management method for a worker according to any one of claims 8 to 12,
  In the step of displaying the work schedule, a different display is displayed depending on whether the work is completed or not completed.   The schedule management method for a worker according to any one of claims 8 to 13,
  The management computer is
  Accepting and storing information on the movement time corresponding to the work schedule in a storage unit;
  Extracting the information from the storage unit, and displaying information indicating the movement time of the worker in charge on the display unit based on the information;
A method of managing a schedule of a worker, further comprising:   The schedule management method for a worker according to any one of claims 8 to 14,
  The step of comparably displaying the work result with the corresponding work schedule is:
  A schedule management method of a worker in charge, wherein the work schedule or the work result for each worker is displayed for each work day.   A method of managing a schedule of a worker by using a management computer connected to a worker terminal used by the worker, the method comprising:
  The management computer is
  Accepting a work schedule including identification information of a worker, work identification information, work position, and information on scheduled work start time, and storing the work schedule in the storage unit;
  Operation notification of completion of work including identification information of the work from the worker terminal Receiving work performance data and storing work performance information in a storage unit based on the work performance data;
  Confirming whether the work scheduled for each work has been completed or not by using the work record information;
  Displaying the map on the display unit;
  Displaying, for each work schedule, a display indicating a work position having a display indicating whether the work is completed or not, on the map displayed on the display unit based on the latitude and longitude information of the work position;
A method for managing a schedule of a worker, comprising:   A method of managing a schedule of a worker by using a management computer connected to a worker terminal used by the worker, the method comprising:
  The management computer is
  Accepting a work schedule including identification information of a worker, work identification information, work position, and information on scheduled work start time, and storing the work schedule in the storage unit;
  Receiving work record data for notifying completion of the work including the identification information of the work from the worker terminal, and storing the work record information in the storage unit based on the work record data;
  Confirming whether the work scheduled for each work has been completed or not by using the work record information;
  Displaying the map on the display unit;
  Displaying, for each work schedule whose work has not been completed, a display indicating the work position on the map displayed on the display unit based on the latitude and longitude information of the work position;
A method for managing a schedule of a worker, comprising:   In the method of managing a schedule of a worker according to claim 16 or 17,
  The method according to any one of the above, wherein the display indicating the work position includes identification information of the work or characters indicating a model to be a target of the work.   The schedule management method for a worker according to any one of claims 16 to 18,
  A worker in charge further comprising the step of the management computer displaying detailed information about the work on a display unit in response to a display operation indicating the work position displayed on the display unit. Schedule management method.   The schedule management method for a worker according to any one of claims 1 to 19, wherein the work result data from the worker terminal is transmitted by DTMF (Dial Tone Multi Frequency). The method of schedule management of the person in charge of work characterized.   A schedule management system for managing a schedule of a worker with a management computer connected to a worker terminal used by the worker, comprising:
  The management computer is
  The work record data including the identification information of the work clerk from the work clerk terminal, the identification information of the work and the work record of the work clerk is accepted, and the work record information is stored in the storage unit based on the work record data Means for storing,
  A unit for displaying, on a display unit, a work result for each identification information of the work for each of the workers based on the work performance information stored in the storage unit;
The schedule management system characterized by having.   A schedule management system for managing a schedule of a worker with a management computer connected to a worker terminal used by the worker, comprising:
  The management computer is
  A means for receiving and storing a work schedule including identification information of a worker, work identification information, work position and work start scheduled time in the storage unit;
  A unit that receives work performance data notifying completion of a work including the identification information of the work from the worker terminal and stores the work performance information in the storage unit based on the work performance data;
  A means for confirming whether the work scheduled for each work has been completed or not using the work record information;
  Means for displaying a map on the display unit;
  And means for displaying a display indicating a work position having a display indicating whether the work is completed or not for each work schedule on the map displayed on the display unit based on the latitude and longitude information of the work position
The schedule management system characterized by having.   A schedule management system for managing a schedule of a worker with a management computer connected to a worker terminal used by the worker, comprising:
  The management computer is
  A means for receiving and storing a work schedule including identification information of a worker, work identification information, work position and work start scheduled time in the storage unit;
  A unit that receives work performance data notifying completion of a work including the identification information of the work from the worker terminal and stores the work performance information in the storage unit based on the work performance data;
  A means for confirming whether the work scheduled for each work has been completed or not using the work record information;
  Means for displaying a map on the display unit;
  And means for displaying, for each work schedule whose work has not been completed, a display indicating the work position on the map displayed on the display unit based on the latitude and longitude information of the work position;
The schedule management system characterized by having.