JP2002133249A - Point card processing device and point service information notification method using point card and electronic mail - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enables a point service information notification method to notify the point card members alone who are entitled to received the services of the contents of services which are given in accordance with the accumulated points through electronic mails. SOLUTION: The electronic mail address of the point card member who has the point card to record is registered on the point card to record the accumulated points updated by a point card processing device. A members database which records and maintains accumulated points and electronic mail addresses by point cards members from the data recorded on the point cards is created. When the points for obtaining a service are inputted, the electronic mail address of the point card member whose accumulated points are convertible to a service by accessing the members database, and an electronic mail to notify the contents of the service is sent to the electronic mail address.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a point card processing apparatus, a point card used in the apparatus, and point service information such as advertisement of merchandise and sales service guidance to point card members using electronic mail. About how to notify.

[0002]

2. Description of the Related Art In recent years, point services have been provided to shoppers who have purchased goods in accordance with the purchase price, and the points are accumulated for each customer. Is widely used not only in department stores and supermarkets but also in restaurants and various specialty stores.

Conventionally, stores that have introduced this type of point service have issued a point card in which each customer who has contracted as a point card member has recorded a member number unique to that customer. In addition, a POS terminal having a function of registering sales data of a product purchased by a shopper and calculating a total price of a commercial transaction with the customer is provided with a card reader for reading data recorded on the point card. A terminal member or a host device connected online to the POS terminal is provided with a member database for storing the accumulated points corresponding to the member number of each point card member. When the data of the point card is read by the card reader, the POS terminal accesses the member database to acquire the accumulated points stored and managed corresponding to the member number in the card data. Commerce points are added or this redemption point is subtracted and updated,
It had a point card processing function of overwriting the updated accumulated points on the member database.

[0004] Further, there has been known a system in which a card reader / writer is provided in a POS terminal and the total points of a point card member who owns the point card are recorded in the point card.

[0005] Incidentally, although the introduction of the point service has an effect of attracting customers, it is considered that the effect of attracting customers can be further enhanced by giving a privilege by accumulating points or conducting a special sale for point card members. Further services using points are being implemented in many stores. In such stores, the service contents are printed on a flyer that prints the contents of the service and distributed to all households in the area, such as in a newspaper, or mailed to each point card member by direct mail. Notifying loyalty card members.

[0006]

However, the method of distributing leaflets in newspapers or the like is wasteful because the leaflets are distributed to households other than point card members. In addition, the method of mailing a flyer by direct mail requires labor and cost because the preparation of the direct mail requires labor. In any method, since all the service contents are described in the flyer, information has been provided to the point card members who cannot obtain the service with the current accumulated points.

On the other hand, in recent years, the number of e-mail users has increased due to the spread of the Internet, and it is considered that the effect of using this e-mail as an advertising medium is great.

Accordingly, the present invention is to provide a point card processing device which can quickly notify, using electronic mail, only the point card members who can receive the service contents obtained according to the accumulated points. Is what you do. Another object of the present invention is to provide a suitable point card by using a mechanism for notifying, using electronic mail, only the point card members who can receive the service contents obtained according to the accumulated points. It is another object of the present invention to provide a point service information notifying method using an e-mail, which can efficiently notify the service contents obtained according to the accumulated points only to the point card members who can receive the service.

[0009]

According to a first aspect of the present invention, there is provided a card reader for reading data of a point card, and when the data of the point card is read by the card reader, each point card member is referred to based on the data. In a point card processing apparatus that accesses a member database that stores and manages the accumulated points and updates the accumulated points of the point card members who own the point card, the point card member owns each point card member in the member database. The e-mail address is stored and managed, and the point card processing device accesses the member database to obtain the e-mail address of the point card member whose accumulated points correspond to the service target point, and sends the e-mail address to the transmission destination. age The e-mail notifying the service content is provided with a mail transmission control means for transmitting.

According to a second aspect of the present invention, there is provided a card reader / writer for reading and writing data from / to a point card for recording the accumulated points, and when the data on the point card is read by the card reader / writer, the data is read. After updating the accumulated points from the point card, in the point card processing device that writes the updated accumulated points to the point card, the e-mail address is recorded on the point card, and the point card processing device is pointed by the card reader / writer. When the card data is read, a database creation means for creating a member database for storing and managing the accumulated points and e-mail addresses for each point card member from the data, and a member database created by the database creation means. A mail transmission control means for obtaining an e-mail address of a point card member whose accumulated points correspond to service target points and transmitting an e-mail notifying of service contents to the e-mail address as a destination It is.

[0011] The invention according to claim 3 of the present application is the above-described claim 1.
Alternatively, the e-mail transmission control means according to the invention described in claim 2, wherein when there are a plurality of service target points, an e-mail summarizing respective service contents is transmitted to a point card member whose cumulative points correspond to the plural service target points. It is intended to be.

[0012] The invention according to claim 4 of the present application is a point card for recording the accumulated points updated by the point card processing device, wherein the e-mail address is recorded together with the accumulated points.

According to a fifth aspect of the present invention, an e-mail address of a point card member who owns the point card is recorded in a point card for recording the accumulated points updated by the point card processing device, and recorded on the point card. Creates a member database that stores and manages the total points and e-mail addresses for each point card member from the received data, and when the service target points are entered, accesses the member database and the total points correspond to the service target points An e-mail address of a card member is obtained, and an e-mail for notifying service contents is transmitted to the e-mail address as a destination.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. In this embodiment, a loyalty card that can be used in common at each chain store is used, and a loyalty card member who uses the loyalty store for each store uses the loyalty point of the store by e-mail using the Internet. This is a case of notifying service contents.

FIG. 1 is a block diagram of a system constructed in one store according to the present embodiment.
And a store server 2 functioning as an upper model of each POS terminal 1 and a WWW (World-Wide Web) server 4 for sending and receiving e-mail via the Internet 3
Are connected by a LAN (Local Area Network) 5.

Each POS terminal 1 is provided with a card reader / writer 7 for reading data recorded on the point card 6 and writing data to the point card 6. As shown in FIG. 2, the loyalty card 6 is composed of an IC card, and a memory part of the loyalty card has a company code 61 for classifying the card type and a member number 6 for identifying a loyalty card member who owns the loyalty card.
2, along with the name 63 and the address 64, etc., and the latest cumulative points 65 of the point card member at the present time;
E-mail address 6 of the point card member
6 and a transmission permission flag 67 (0: not permitted or no e-mail address set, 1: permitted) for designating whether or not to approve the notification of the service content by e-mail.

As shown in FIG. 3, the store server 2 is provided with a member database 8 for accumulating and storing member numbers, names, mail addresses, transmission permission flags, and accumulated points as member data of each point card member. .

FIG. 4 is a block diagram showing the configuration of a main part of the POS terminal 1. A CPU (Centra) is used as a control unit main body.
l Processing Unit) 11. A ROM (Read O / O) in which fixed data such as programs are stored in advance.
nly Memory) 12, RAM (Random Access Memory) 13 in which various memory areas such as a product sales data registration area and a point calculation work area are formed, a clock section 14 for measuring the current date and time, and functions as an auxiliary storage medium. (Hard Disk Drive) 15, a LAN controller 16 for controlling data communication using the LAN 5, a keyboard interface 17, a display interface 18, a printer interface 19, a drawer interface 20, a serial interface 21, and the like. The ROM 12, RAM 13, clock unit 14, HDD 15, LAN controller 16, and various interfaces 17 to 21 are connected by a bus line 22 such as an address bus and a data bus to constitute a control unit.

The keyboard interface 17 is provided with a key 23 for registering a customer-purchased product, a closing key for declaring the registration of a customer-purchased product, a character key for inputting a mail message, and the like. Is connected.
The display interface 18 is connected to a display 24 capable of displaying the name of the customer-purchased product, the amount of money, and the total amount of money, as well as confirming and displaying an e-mail sentence input with a character key. The printer interface 19 is connected to a printer 25 that prints on receipt paper and journal paper, cuts the receipt paper for each transaction, and issues it as a receipt. A drawer 26 is connected to the drawer interface 20 for storing cash and the like. The IC card reader / writer 7 is connected to the serial interface 21 via a serial cable 27.

In the POS terminal 1 having such a configuration, in particular, the CPU 11 registers the sales data of the customer-purchased merchandise, and the point-return business of returning the accumulated points to the gift card to the point card member. The program is configured so as to be able to selectively execute a mail sending operation for sending an e-mail notifying a card member of the service contents received by the accumulated points to the card member. Various tasks can be selected by key input on the initial menu screen.

FIG. 5 shows the CPU when the registration job is selected.
11 is a flowchart showing a processing procedure of No. 11; That is, CPU1
When a registration operation is selected, every time a customer-purchased product is registered by key input on the keyboard 23 (YE of ST1).
S), the sales data of the customer purchased product is registered in the registration area of the RAM 13 and the product registration process of displaying the product name, the sales amount, etc. of the registered product on the display 24 is executed (ST2). Then, when the registration closing of the customer-purchased product to be sold as one commercial transaction is declared by the closing key input (YES in ST3), it is determined in ST4 whether the card data of the point card 6 is read by the IC card reader / writer 7 or not. to decide. If the card data has not been read (NO in ST4), the first
The settlement processing with the commercial transaction is executed to issue a receipt or the like (ST13).

If the card data of the point card 6 has been read (YES in ST4), the card data is read via the serial interface 21 (ST4).
5), as ST6, the company code 6 in the card data
Valid loyalty card 6 handled at own store by 1
It is determined whether or not the data is card data. Here, if it is determined that the point card 6 is not a valid point card 6, (N in ST6)
O), execute settlement processing, issue a receipt, etc. (S)
T13). At this time, a message notifying the operator and the customer that the card is invalid is displayed on the display 2.
4 is displayed.

If the point card 6 is a valid card (YES in ST6), the current point to be given to the customer is calculated based on the total amount of the goods sold in this one transaction (ST7). Next, the total points 65 in the card data are acquired, and the current points are added to the total points 65 to calculate the latest total points (S
T9). Thereafter, the IC card reader / writer 7 overwrites the memory data of the point card 6 with the card data changed to the latest cumulative points 65 to update the cumulative points 65 of the point card 6 (ST9).

Next, in ST10, the member database 8 provided in the store server 2 is accessed via the LAN 3 to determine whether or not the member number in the card data has already been registered. Here, when the member data of the corresponding member number is registered in the member database 8, the point card member is a member who has visited the store in the past (ST1).
(NO at 0), the total points of the member data are updated to the latest total points calculated this time. Further, the member name and transmission permission flag in the card data are compared with the member name and transmission permission flag in the member data of the corresponding member number, and if they are different, they are changed according to the card data (ST11). After that, a settlement process is executed to issue a receipt or the like (ST13).

If the member number in the card data is not registered in the member database 8, the loyalty card member is a new member at its own store (YE in ST10).
S), member data is created from the member number, member name, e-mail address and transmission permission flag in the card data and the latest cumulative points calculated this time, and additionally registered in the member database 8 (ST12: database creation means) ). After that, a settlement process is executed to issue a receipt or the like (ST13).

FIG. 6 is a flowchart showing the processing procedure of the CPU 11 when the point redemption service is selected. That is, when the point redemption business is selected, the CPU 11
It waits for the number of points to be redeemed to be input as 1 as point redemption information. Then, if the number of points to be redeemed is input by key input of the keyboard 23,
In ST2, it is determined whether or not the card data of the point card 6 has been read by the IC card reader / writer 7. Here, if the card data has not been read (NO in ST2), it is determined that an error has occurred.

If the card data of the point card 6 has been read (YES in ST2), the card data is read via the serial interface 21 (ST2).
3) As ST4, the company code 6 in the card data
Valid loyalty card 6 handled at own store by 1
It is determined whether or not the data is card data. Here, if the valid point card 6 is not valid (NO in ST4), it is determined that an error has occurred.

If the point card 6 is a valid card (YES in ST4), a total point 65 is obtained from the card data (ST5). Then, in ST6, it is determined whether or not the accumulated points 65 are equal to or more than the number of redemption points input as the point redemption information. Here, if the accumulated points 65 are less than the number of redemption points, redemption is not possible (NO in ST6), so an error is generated.

If the total points 65 are equal to or greater than the number of redemption points, redemption is possible (YES in ST6), so the number of redemption points is subtracted from the total points 65 to calculate the latest total points (ST7). Thereafter, the IC card reader / writer 7 overwrites the memory data of the point card 6 with the card data changed to the latest accumulated points 65 to update the accumulated points 65 of the point card 6 (ST8).

Next, in ST9, the member database 8 provided in the store server 2 is accessed via the LAN 3 to determine whether or not the member number in the card data has already been registered. Here, if the member data of the corresponding member number is registered in the member database 8, the point card member is not a member who has visited the store in the past (NO in ST9), and the accumulated points of the member data are calculated this time. Update to the latest accumulated points. Further, the member name and transmission permission flag in the card data are compared with the member name and transmission permission flag in the member data of the corresponding member number, and if they are different, they are changed according to the card data (ST10). . After that, a gift certificate with a face value equal to the amount corresponding to the number of redemption points is printed on the printer 2.
In step 5, point redemption processing such as printing and issuing using receipt paper is executed (ST12).

If the member number in the card data is not registered in the member database 8, the point card member is a new member at the own store (YE in ST9).
S), member data is created from the member number, member name, e-mail address and transmission permission flag in the card data and the latest cumulative points calculated this time, and additionally registered in the member database 8 (ST11: database creation means) ). Thereafter, a point redemption process is executed (ST1).
2).

FIG. 7 is a flowchart showing a processing procedure of the CPU 11 when the mail sending business is selected. FIG.
FIG. 3 is a configuration diagram of the mail setting table 9 referred to when the CPU 11 processes the mail sending business. The mail setting table 9 is a table capable of storing a plurality of patterns of a service target point range (lowest point to highest point) and a mail text indicating the service content.
M15, which is backed up by the HDD device 15 when the power is turned off. Data can be added and deleted by key input on the keyboard 23.

When the mail sending operation is selected, the CPU 11 first accesses the member database 8 provided in the store server 2 via the LAN 3 and reads all the member data registered in the member database 8. (S
T1). Next, after the data read counter r formed in the RAM 13 is once reset to “0” (ST2),
The data read counter r is incremented by one (ST3). Then, every time the data read counter r is counted up, the processing of ST4 to ST10 is executed.

That is, in step ST4, data (r-th data) in the order corresponding to the count value of the data read counter r is read from the member data read from the member database 8 from the top. Then, if the r-th data can be read out in ST5, a total point of the r-th data is obtained in ST6. Next, ST
It is checked whether or not the cumulative point of the r-th data is included in the point range set as the service target by referring to the mail setting table 9 as 7. Here, when the cumulative point of the r-th data is not included in the point range set as the service target (NO in ST7), the process proceeds to a process of reading the next r + 1-th data.

On the other hand, if the cumulative point of the r-th data is included in the point range set as the service target (YES in ST7), the transmission permission flag of the r-th data is checked in ST8. . Here, if the transmission permission flag is set to “0” (NO in ST8), the point card member of the r-th data does not approve the notification of the service content by e-mail or owns the e-mail address. Since the member is not a member, the processing shifts to a process of reading the next r + 1-th data.

On the other hand, if the transmission permission flag is set to "1" (YES in ST8), the point card member of the r-th data is a member who approves the notification of the service content by e-mail, so that ST9 is executed. From the mail setting table 9, a mail message in which the total points of the member are to be served is acquired. At this time, if a plurality of e-mail messages are applicable, each e-mail message is obtained and combined as one sentence. Thereafter, at step ST10, an e-mail address of the r-th data is obtained. If the e-mail address obtained at step ST9 is transferred to the WWW server 4 via the LAN 3 with this e-mail address as the transmission destination, the next (r + 1) -th data is obtained. Move on to the process of reading data.

In this way, the above processing is repeated until the r-th data cannot be read out, and if the r-th data cannot be read out (Y in ST5).
ES), this process ends (mail transmission control means).

When the WWW server 4 receives an e-mail message from the POS terminal 1 to the e-mail address of the point card member, the WWW server 4 transmits the e-mail message to the Internet 3.

As described above, in the present embodiment, the point card 6 distributed to each point card member
Includes the company code 61 for classifying the card type, the member number 62, name 63, address 64, etc. of the point card member who owns the point card 6, and the latest total points 65 of the point card member at the present time.
And an e-mail address 66 of the point card member, and a transmission permission flag 67 for designating whether or not to approve the notification of the service content by e-mail.

When the point card member makes a purchase at the chain store and presents the point card 6 at the time of payment, the clerk who has registered and processed the merchandise to be purchased by the member at the POS terminal 1 for which the registration operation has been selected is executed. The closing key is input while the card 6 is mounted on the IC card reader / writer 7. Then, the points to be awarded this time are calculated based on the total amount of the merchandise purchased, and the points this time are added to the total points of the point card 6. Also, it is checked whether or not the data of the point card member exists in the member database 8 stored and managed in the store server 2 of the own store. If there is, the accumulated points in the member data are similarly added and updated. At this time, if the mail address or the transmission permission flag has been changed, the member data in the member database 8 is changed according to the card data. If the data of the point card member does not exist in the member database 8, the point card member is a new member for the own store, and the member number, name, mail address, transmission permission flag, The accumulated points after the addition and update are additionally registered in the member database 8.

When the point card member offers to redeem the accumulated points for the gift certificate, the clerk selects the point redemption service at the POS terminal 1 and transfers the point card 6 of the member to the IC card reader / writer 7. Enter the number of redemption points while wearing. Then, when the total points in the card data are more than the number of redemption points,
The accumulated points are updated to a value obtained by subtracting the number of redemption points, and a gift certificate of a denomination is printed and issued by the printer 25 in accordance with the number of redemption points, so the point card 6 is returned to the member and the gift certificate is given. . Also, it is checked whether or not the data of the point card member exists in the member database 8 stored and managed in the store server 2 of the own store. If there is, the accumulated points in the member data are similarly subtracted and updated. At this time, if the mail address or the transmission permission flag has been changed, the member data in the member database 8 is changed according to the card data. If the data of the point card member does not exist in the member database 8, the point card member is a new member for the own store, and the member number, name, mail address, transmission permission flag, The accumulated points after the subtraction update are additionally registered in the member database 8.

That is, the member database 8 of the store server 2 stores the latest cumulative points in addition to the member number and name of the point card member who purchased the product at the store and the point card member who returned the total points to the gift certificate. At the same time, the e-mail address and the transmission permission flag recorded on the point card 6 owned by the point card member are stored.

Now, for example, after the store is closed, the POS terminal 1
When the user selects an e-mail sending operation and instructs the execution thereof, each member data stored in the member database 8 is stored in P
Read into OS terminal 1. Then, the mail setting table 9 is referred to for each member data, and it is checked whether or not an e-mail text for which the current total points are to be served is set. Then, as long as the member has approved the notification of the service content by e-mail to the point card member in which the e-mail text for which the current accumulated points are to be served is set (transmission permission flag = 1) ), An e-mail notifying the service contents to the point card member is transmitted via the Internet 3.

As described above, the point card member who has approved the notification of the service content by e-mail can be notified only of the service content that can be received at the current accumulated points using the e-mail. Therefore, it is possible to quickly notify the contents of the service using the points only to the point card members who can receive the service.

FIG. 9 shows an example of the electronic mail text. This example is an example of an e-mail to a point card member with a cumulative total of 3450 points at the present time, and an e-mail message “Special sale from tomorrow” for all point card members with the point range from the minimum value 1 to the maximum value 99999. Will be held. ”And an e-mail sentence for members with a cumulative total of 3000 points or more“ Bargain products are xxx, x
xx. Are sent together in one sentence.

In the present embodiment, an e-mail address is recorded on the point card 6 together with the accumulated points. A member database 8 is provided for each store, and when the point card 6 of a point card member who becomes a new customer for the store is processed at the POS terminal 1, the e-mail address recorded on the point card 6 is updated to the latest one. Both the accumulated points are additionally registered in the member database 8 of the own store. Therefore, even when the service content corresponding to the accumulated points differs from store to store, the service contents can be reliably notified to the point card member who has acquired the corresponding accumulated points in the form of e-mail.

When the member is enrolled as a point card member, the member's e-mail address and the accumulated points are stored in the member database. When the mail sending operation is selected, the member database is accessed and the accumulated points are accumulated. The present invention also includes a case where an e-mail address of a point card member corresponding to a service target point is obtained and an e-mail having the e-mail address as a destination is transmitted. In this case, since only the membership number needs to be recorded on the point card, the present invention can be applied to a magnetic card instead of an IC card. Also, a read-only card reader can be applied instead of the card reader / writer. The present invention is effective not only in chain stores but in single stores.

[0048]

As described above in detail, according to the first and second aspects of the present invention, the service contents obtained in accordance with the accumulated points can be transmitted only to the point card members who can receive the service by e-mail. It is possible to provide a point card processing device that can be used for quick notification. According to the invention described in claim 2 of the present application, when a point card that can be commonly used in each chain store is used, the service contents that can be received with the current point of the member for the point card member who first visited the store. Can be notified using an e-mail. According to the third aspect of the present invention, in addition to the effect of the second aspect, there is an advantage that the efficiency can be improved without sending a plurality of e-mails to the same member at the same time. . Further, according to the invention described in claim 4 of the present application, a point which is suitable for use in a mechanism in which the service content obtained in accordance with the accumulated points is notified to only the point card members who can receive the service using electronic mail. We can provide the card. Further, according to the invention as set forth in claim 5 of the present application, point service information using e-mail can be efficiently notified only to a point card member who can receive the service content obtained according to the accumulated points. Provide a notification method.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram according to an embodiment of the present invention.

FIG. 2 is an exemplary view showing a data structure recorded on a point card used in the embodiment.

FIG. 3 is an exemplary view showing a data structure of a member database formed in the embodiment.

FIG. 4 is an exemplary block diagram showing a main part configuration of the POS terminal according to the embodiment;

FIG. 5 is a flowchart showing a processing procedure executed by a CPU when a registration job is selected in the POS terminal.

FIG. 6 is a flowchart showing a processing procedure executed by a CPU when a point redemption operation is selected in the POS terminal.

FIG. 7 is a flowchart showing a processing procedure executed by a CPU when a mail sending operation is selected in the POS terminal.

FIG. 8 is a diagram showing a data structure of a mail setting table referred to by a CPU when a mail sending operation is selected in the POS terminal.

FIG. 9 is a view showing an example of an electronic mail sentence controlled by the POS terminal.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... POS terminal 2 ... Store server 3 ... Internet 4 ... WWW server 5 ... LAN 6 ... Point card 7 ... IC card reader / writer 8 ... Member database 9 ... Mail setting table

Claims (5)

[Claims] 1. A card reader for reading data of a point card, and when the data of the point card is read by the card reader, a member database for storing and managing the accumulated points for each point card member is accessed based on the data. In the point card processing device for updating the total points of the point card member who owns the point card, the member database stores and manages e-mail addresses owned by the point card member for each point card member. An e-mail transmission that accesses the member database, obtains the e-mail address of the point card member whose accumulated points correspond to the service target point, and sends an e-mail notifying the service contents to the e-mail address as a destination. Point card processing apparatus characterized in that a control means. 2. A card reader / writer for reading and writing data from / to a point card for recording the accumulated points, and when the data of the point card is read by the card reader / writer, updating the accumulated points from the data. After that, in the point card processing device that writes the updated accumulated points to the point card, an e-mail address is recorded on the point card, and when the data of the point card is read by the card reader / writer, the point card is read from the data. Database creation means for creating a member database for storing and managing the accumulated points and e-mail addresses for each member;
The member database created by the database creating means is accessed to obtain the e-mail address of the point card member whose accumulated points correspond to the service target points, and an e-mail for notifying the service contents is sent to the e-mail address as a destination. A point card processing device provided with mail transmission control means for transmitting. 3. The mail transmission control means, when there are a plurality of service target points, sends an e-mail summarizing respective service contents to a point card member whose cumulative points correspond to the plurality of service target points. 3. The point card processing device according to claim 1, wherein: 4. A point card for recording an accumulated point updated by a point card processing device, wherein an e-mail address is recorded together with the accumulated point. 5. An e-mail address of a point card member who owns the point card is recorded on a point card for recording the accumulated points updated by the point card processing device, and the point card is obtained from the data recorded on the point card. Create a member database that stores and manages the accumulated points and e-mail addresses for each member. When the service target points are entered, the member database is accessed and the accumulated points correspond to the point card members corresponding to the service points. A point service information notification method using an e-mail, comprising obtaining an e-mail address and transmitting an e-mail for notifying service contents to the e-mail address as a destination.