JP2002117424A - Parking service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an impartial and satisfactory parking service to all users in a shopping mall and to eliminate the wastefulness and generate economic merits to all shops and parking lots. SOLUTION: This parking service system comprises a host computer 1, shop encoders 211, etc., parking ticket issuing machines 511, etc., and charge adjustment machines 521, etc. When a customer goes out of a parking lot 51 or the like, the host computer 11 determines the total parking service time from the sum of all purchased amounts and parking service time recorded in a customer management file 11a, subtracts the in-coming time from the out-going time to determine the parking actual time, determines no charge or a shortage of charge under a predetermined parking service system from the total parking service time and the parking actual time, and transmits it to the charge adjustment machine 521 or the like.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a parking service system, and more particularly, to a parking service system for providing a parking service to a shopping mall using a plurality of parking lots.

[0002]

2. Description of the Related Art A store-side parking service for customers who come to a store or the like by using an automobile, each store has its own discount from a parking lot near a shopping street or a parking lot directly managed by a shopping street association. Generally, a ticket is purchased and a parking service ticket is handed under a parking service system determined for each store according to the purchase price of a user of the store.

[0003] In some rare cases, the federation collectively arranges service tickets for specific parking lots and inexpensively arranges them at each store.

[0004] In addition, in a shopping mall of a relatively large scale against a background of a plurality of parking lots operated differently,
A common discount ticket that can be used at all parking lots is issued by the administrative or private federation, etc., and each store purchases it in advance, or the administrator uses the common discount ticket collected from each parking lot. A method is adopted in which stores are sorted for each store and billed afterwards.

[0005]

However, the conventional parking service as described above has the following various problems.

[0006] When a customer receives a parking service, it is necessary to make a corresponding shopping at each store.
Even if you visit several stores, you will not be able to receive any services if the purchase price per store is small.

[0007] In a shopping district where there are shops handling high-priced products and a shop where 100-yen shops coexist, there are shops that can receive parking services and shops that do not, and the attractiveness as a shopping mall is reduced by half. Customer satisfaction cannot be obtained.

Contrary to the above, if the customer makes expensive shopping at a plurality of stores, parking service tickets will be excessively distributed, and the unnecessary burden will all fall on each store to which the service tickets are handed. I will.

[0009] When a common discount ticket is issued for a plurality of parking lots, in order to cope with different fee structures of each parking lot, there is no choice but to set a service fee per one discount ticket. For, depending on the parking lot used,
The time to receive service will be different.

Furthermore, in the above case, each parking lot side
It takes time to bring the collected common discount coupons to the management company and redeem them for cash.

[0011] Further, in the case of making an ex post billing to a store, it becomes necessary for the manager to perform complicated sorting work for each store.

[0012] By the way, it should be considered that a shopping mall is a collection of specialty stores forming an attractive complex store. In fact, a shopping mall having such an image of customers is more crowded with customers. I have.
Also, the uniqueness of each store is important, but raising the ability to attract customers throughout the town is the most important issue.

In a shopping mall, parking services should not be provided to customers based on the purchase amount of each store, but should be provided based on the total purchase amount in all stores.

Further, it is necessary to realize a parking service that is economically efficient, while preventing excessive service for customers, suppressing unnecessary expenses at each store.

[0015] When there are a plurality of parking lots having different fee structures, the user should be able to obtain the same parking service time no matter where he stops.

Further, the labor on each store side, each parking lot side, and on the manager side, which is a point of contact between them, should be reduced, and the economic benefits obtained thereby should be returned to all stores and the like. .

The present invention has been made under the above-mentioned problems and problems of the conventional parking service system. When a shopping mall uses a plurality of parking lots, the present invention is applied to all customers. It aims to provide fair and satisfactory parking services, and to eliminate waste for all stores and parking lots, thereby creating economic benefits.

[0018]

Means for Solving the Problems (1) A parking service system of the present invention is a parking service system that provides a parking service using a plurality of parking lots to a shopping mall including a plurality of road stores. A host computer installed at a parking service network management base,
A store encoder installed at a plurality of road stores and connected to the host computer, a parking ticket issuing machine and a fare adjustment machine installed at each parking lot and connected to the host computer, When entering the parking lot, the parking ticket issuing machine magnetically records the customer identification information and the parking lot code on the parking ticket and automatically issues the parking ticket, and the customer identification information, the parking lot code and Sending the arrival time to the host computer, the host computer creates a customer management file unique to the received customer identification information,
When the parking lot code and the entry time are recorded in the customer management file, when the customer performs shopping or parking service-related activities (reservation, repair, pick-up, etc. of goods) at any roadside store,
The store encoder reads customer identification information by magnetic reproduction from the parking ticket, transmits the customer identification information, the store code, and the purchase price or parking service time to the host computer, and the host computer
The store code, and the purchase price or the parking service time is recorded in the customer management file of the received customer identification information.When the store encoder receives the recording completion notification from the host computer, the store ticket The shop code and the purchase price or the parking service time are printed. When the customer leaves the parking lot, the fare adjustment machine reads the customer identification information from the parking ticket by magnetic reproduction and reads the customer identification information. The information and the departure time are transmitted to the host computer, and the host computer calculates the total parking service time from the total purchase price and parking service time recorded in the customer management file of the received customer identification information. At the same time, the actual parking time is calculated by subtracting the entry time from the departure time, The system is characterized in that a free or shortage fee is determined based on a time and the actual parking time under a predetermined parking service system and transmitted to the fee settlement machine.

(2) Another parking service system according to the present invention is a parking service system that provides a parking service using a plurality of parking lots to a shopping mall including a plurality of road stores. A host computer installed at a service network management base, a store encoder installed at a plurality of road stores and connected to the host computer, and a parking ticket issuing machine installed at each parking lot and connected to the host computer And when the customer enters any of the parking lots, the parking ticket issuing machine magnetically records the customer identification information, the parking lot code, and the entry time on the parking ticket, and the parking ticket Automatically issued,
Transmitting the customer identification information, the parking code and the entry time to the host computer, the host computer creates a customer management file unique to the received customer identification information, and stores the parking lot in the customer management file. A code and the time of entry are recorded. When the customer performs shopping or parking service at any of the road stores, the store encoder reads customer identification information from the parking ticket by magnetic reproduction, and reads the customer identification information. The identification information, the store code, and the purchase price or the parking service time are transmitted to the host computer, and the host computer stores the store code in the customer management file of the received customer identification information, and the purchase price or the purchase price. Record the parking service time, the store encoder,
Upon receipt of the recording completion notification from the host computer, the store code, and the purchase price or the parking service time is printed on the parking ticket, When the customer leaves the parking lot, the fee adjusting machine, The customer identification information and the entry time are read from the parking ticket by magnetic reproduction, the customer identification information is transmitted to the host computer, and the host computer receives all the customer management information recorded in the customer management file of the received customer identification information. Transmitting the purchase price and the parking service time to the fee settlement machine, and the fee payment device sums up all the purchase price and the parking service time transmitted from the host computer to obtain a total parking service time; The actual parking time is calculated by subtracting the arrival time from the departure time, and the total parking service time and actual parking time It is characterized in that it is configured to determine a free or insufficient charge under a predetermined parking service system from a while.

[0020]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 conceptually shows the overall configuration of a parking service system according to one embodiment.

[0022] In FIG. 1, the parking system according to the present embodiment has a parking service network management base 1, a plurality of roadside stores 2 ₁ ~2 _n and department stores, mass merchandisers, such as large-scale stores 3 and the hotels and accommodation to the shopping mall consisting of four Metropolitan Government, it is intended to make the parking service using a plurality of parking 5 ₁ ~5 _m.

A host computer 11 is installed at the parking service network management base 1.

Each of the parking lots 5 _{1 to} 5 _m has a parking ticket issuing machine 51 ₁ to 51 ₁ connected to the host computer 11.
51 _m and a fare settlement machine 52 _{1 to} 52 _m are provided.

Each of the road stores 2 ₁ to 2 _n has a store encoder 21 ₁ connected to the host computer 11.
~ 21 _n are installed.

Stores 32 _{1 to} 32 _k connected to the host computer 11 via the network relay computer 31 are installed at each sales section of the large store 3 such as a department store or a mass store.

In the accommodation facility 4 such as a hotel, store encoders 42 _{1 to} 42 _p connected to the host computer 11 via the network relay computer 41 are installed.

Next, the parking service constructed as described above
The process of the system is explained based on the flowchart of FIG.
I will tell. In addition, FIG.₁ ~ 5_m Admission to
When entering (entering), the customer is₁ ~ 21_n Buy at
When you do something, the customer has a parking lot 5 ₁ ~ 5_m Leave from (departure)
Are shown in the order in which they are performed.

[0029] (1) admission during the first, when a customer to admission of the car to the entrance of one of the parking lot, for example, 5 ₁ (step 1), parking ticket issuing machine 51 ₁
Automatically issues a parking ticket (step 2). During the parking ticket issued parking ticket issuing machine 51 ₁ (which may. In ticketing sequential number in the absence of a period of time overlap) and parking encoding magnetic recording ID number as customer identification information to the parking ticket.

The appearance of the parking ticket is, for example, as shown in FIG.
Be composed. The parking ticket 6 is provided by a parking ticket issuing machine 51 at the time of entry.₁ 
Entry printing area 61 printed by the₁ 
~ 2 _n Store encoder 21 when shopping in 3, 4
₁ ~ 21_n , 32₁ ~ 32_k, 42₁ ~ 42_p By
Printing area 62 at the time of purchase to be printed
51₁ And a departure printing area 63 printed by
You. The entry date / time, time, parking
Parking code, customer identification information (ID number or ticket serial number)
Is printed. In the print area 62 at the time of purchase, the store code
And the purchase price are printed. In the departure print area 63
Indicates the departure time, the insertion amount, and the like. In addition, buying
In the upper printing area 62, in addition to the above, the parking ticket 6 is also displayed.
One customer's current total parking service time, each
The time of purchase and the like may be printed. Also,
Parking service system in shopping malls (parking
Price discount conditions), operating hours, other general notes, special
The precautionary notes are the space left on the face of parking ticket 6.
It is desirable that the information is printed in advance (such as on the back surface).

When issuing a parking ticket, the parking ticket issuing machine 51
₁ transmits customer identification information (ID number or ticketing serial number), arrival date, time and parking code to the host computer 11 (step 3), and the host computer 11 sends the customer identification information (ID number or ticketing number). A unique customer management file 11a (FIG. 1) is created for each of the serial numbers, and the entry date, time, and parking code are recorded in the customer management file 11a.

The customer withdrawing parking ticket 6 issued by the parking ticket issuing machine 51 ₁ (step 4), to park the car in the parking lot 5 ₁ (step 5).

(2) At the time of shopping The customer is, for example, at a store A (a road surface store 2).
When drop-in shopping at ₁ ) (step 6), the parking ticket 6 is presented to the clerk (step 7). The clerk
Upon receipt of a parking ticket 6, insert the parking ticket 6 to store encoder 21 _1, enter the purchase amount of money (step 8). It should be noted that the input of the purchase amount, may be automatically performed by the POS to work with the store encoder 21 _1.

The store encoder 21 ₁ reads the customer identification information (ID number or ticket serial number) by the magnetic reproduction from the inserted ticket 6, the customer identification information (ID number or ticket serial number) and A store 2 ₁ Is transmitted to the host computer 11 (step 9).

The host computer 11 records a store code, a purchase price, and the like in the customer management file 11a of the received customer identification information (ID number or ticket serial number). When the recording in the customer management file 11a is completed, a processing completion notification (recording completion notification) is sent to the store encoder 2.
And transmits it to the 1 _1.

The store encoder 21 ₁ receives the processing completion notification from the host computer 11, the store code purchased during printing area 62 of the ticket 6, printing the purchase amount, etc. (step 10). At this time, the store encoder 21 ₁ is printed from the host computer 11 receives the parking time is determined based on the purchase amount, the purchase during printing area 62 of the parking ticket 6 also the parking time You may make it.

[0037] When the printing on the parking ticket 6 is finished, the clerk returned to the extraction customer parking ticket 6 from the store encoder 21 ₁ (step 11).

Thereafter, the customer moves to another B store (for example, road store 2).
Even when also the drop shopping _2), the same operation and processing as when shopping at store A 2 ₁ described above is carried out, the customer identification information to the host computer 11 (ID number or ticket serial number), a store code , The purchase price, etc., are transmitted, and the host computer 11 sends the ID number to the customer management file 1
Store code to 1a, records the purchase amount, etc., also stores the encoder 21 _2, store code to purchase during printing area 62 of the ticket 6, printing the purchase amount, etc.

When the customer makes a purchase at another store, the same operation and processing as described above are performed.

[0040] (3) exit at the time the customer is allowed to stop the car in front of the fee adjustment machine 52 ₁ (step 13), when you insert a parking ticket 6 in the price adjustment machine 52 ₁ (step 14), the fee adjustment machine 52 ₁ The customer identification information (ID number or serial number of the ticket) is read from the parking ticket 6 by magnetic reproduction. The fee adjustment machine 52 ₁ transmits the customer identification information (ID number or ticket serial number) and played date, time and parking code to the host computer 11 (step 15).

The host computer 11 converts the received customer identification information (ID number or ticketing serial number) into a customer management file 11 of this customer identification information (ID number or ticketing serial number).
a, the total parking service time is obtained from the total of all purchase amounts recorded in the customer management file 11a. Further, the host computer 11 obtains the actual parking time by subtracting the arrival time from the departure time. Then, the host computer 11 determines that the total parking service time is equal to or longer than the actual parking time (during the service time).
In addition to the total parking service time and actual parking time,
Parking fee transmits the effect that the free to fee adjustment machine 52 ₁ (step 16), whereas, if the total parking time does not reach the parking real time (at the time out of service time), the parking fee previously determined insufficient charge (remaining amount, additional charges) based on the system transmits calculates the fee adjustment machine 52 ₁ (step 16).

The fee adjustment machine 52 _1, to open gate the gate at the time of the above-mentioned service time. This allows the customer to park 5 ₁
(Step 18).

On the other hand, when outside the service hours, rates checkout stations 52 ₁ displays the lack rates on the display unit (Step 1
6) When the customer pays the shortage fee (step 17), the gate is opened. This customer is able to leave the parking lot 5 ₁ (step 18).

[0044] Figure 4 shows a flowchart of the parking service for the case where the store 2 ₁ to 2 _n, customers in 3,4 no direct shopping. As such a case, the customer reservation of products, requesting repairs, shop 2 ₁ ~2 _n, such as for take-off, the case such as visits to the 3 and 4, in other words, the store 2 ₁ ~2 _n, 3, 4 a direct shopping is not but the store 2 ₁ to 2 _n, include if not unreasonable also receiving a supply of some services from 3,4.

In FIG. 4, first, the customer presents the parking ticket 6 to the clerk (step 7a). Clerk receives a parking ticket 6, inserts the parking ticket 6 to store encoder example 21 _1, and the selection operation time service dedicated buttons,
A fixed parking service time is input (step 8a).

The store encoder 21 ₁ is inserted by the magnetic reproduction from ticket 6 reads customer identification information (ID number or ticket serial number), the customer identification information (ID number or ticket serial number) and store codes, parking The service time and the like are transmitted to the host computer 11 (step 9a).

The host computer 11 records the store code, the parking service time, and the like in the customer management file 11a of the received customer identification information (ID number or ticket serial number).
Then, when the process to the customer management file 11a is completed, it sends a processing completion notification to the shop encoder 21 _1. Stores encoder 21 _1, the host computer 11
When a processing completion notification is received from the printer, a store code, parking service time, and the like are printed in the print area 62 at the time of purchase of the parking ticket 6 (step 10a). When printing on parking ticket 6 is completed,
The clerk returned to the extraction customer parking ticket 6 from the store encoder 21 ₁ (step 11a).

FIG. 5 shows a flowchart of a parking service for a user of the accommodation facility 4 such as a hotel.

In FIG. 5, first, the customer (user) presents the parking ticket 6 to the front staff (step 7).
b). Front desk personnel receives a parking ticket 6, inserts the parking ticket 6 to store encoder example 42 _1, by operating a dedicated button or the like, and inputs a constant parking time (step 8b).

The store encoder 42 ₁ is inserted by the magnetic reproduction from ticket 6 reads customer identification information (ID number or ticket serial number), the customer identification information (ID number or ticket serial number) and store codes, parking The service time is transmitted to the host computer 11 (step 9b).

The host computer 11 records the store code, the parking service time, and the like in the customer management file 11a of the received customer identification information (ID number or ticket serial number).
Then, when the process to the customer management file 11a is completed, it sends a processing completion notification to the shop encoder 42 _1. The store encoder 42 ₁ is connected to the host computer 11
When the processing completion notification is received from the printer, the store code, the parking service time, and the like are printed in the print area 62 at the time of purchase of the parking ticket 6 (step 10b). When printing on parking ticket 6 is completed,
Front desk personnel will be returned to the extraction customer parking ticket 6 from the store encoder 42 ₁ (step 11a).

FIG. 6 shows that the parking ticket 6 is damaged (an extreme
It includes bending and destruction of magnetic recording data. ) Then store
Encoder 21₁ ~ 21_n , 32₁ ~ 32_k , 42₁ ~
42 _p Cannot read and write magnetic recording data
9 shows a flowchart of reissuing a parking ticket in the case of.

In FIG. 6, the parking service network base 1 where the host computer 11 is located or the network relay terminal 3 which can communicate with the host computer 11
When a customer (user) visits a place where the number 1, 41 or the like is placed and offers a ticket breakage (step 21), an attendant at that place firstly checks the parking lot printed on the damaged parking ticket 6. The parking lot code and customer identification information (ID number or ticket issuing serial number) are visually confirmed (step 22).

Next, the network relay terminal 31 and the like are set in the reissue mode, and the confirmed parking lot code and customer identification information (ID number or ticket serial number) are input (step 2).
3) The input data is transmitted to the host computer 11 (step 24). Also, the unused parking ticket 6 is inserted into the network relay terminal 31 or the like (step 25).

Upon receiving the input data, the host computer 11 searches the customer management file 11a for a customer usage history based on the parking lot code and the customer identification information (ID number or ticket issuing serial number), and relays the search result over a network. Transmit to terminal 31 and the like.

When the network relay terminal 31 receives the search result (step 26), the unused parking ticket 6 includes the parking lot code and the customer identification information (ID number or ticket issuing serial number).
Is magnetically recorded and printed, and the usage history is printed (step 27).

Then, the parking ticket 6 to which the customer identification information (ID number or ticket issuing serial number) is attached is damaged.
(Step 28).

As described above, the host computer 11
Creates a customer management file 11a unique to customer identification information, and records a parking lot code, a store code, a purchase price, and the like in the customer management file 11a.

Then, the host computer 11 uses the recorded data to store each of the stores 2 ₁ to 2 _n , every day.
Number of visitors per 3,4, the total purchase amount, the average purchase price, the parking 5 ₁ parking fee burden rate for to 5 _m, determine the burden and the actual load amount by pro rata, to illustrate in FIG. 7 Create a list of parking fees for each store. FIG.
Shows a list of parking charge burdens for each store, assuming that the number of stores participating in this system is 10 (Store A to Store J) and the number of used parking lots is 3 (Parking lot 1 to Parking lot 3). ing. In addition, the parking fee burden ratio is obtained by proportionally dividing the total parking service time for each of the stores A to J by the service time consumed in each of the parking lots 1 to 3, and indicating the ratio. Further, the actual burden amount is obtained by multiplying the burden amount based on the proportional distribution by a coefficient for each of the stores A to J, and the total thereof is equal to the total of the burden amount based on the proportional distribution. The coefficient is determined by each of the stores A to J at the time of this system subscription contract, and is "1" except for special circumstances.

The host computer 11 stores the store code and the store encoders 21 _{1 to} 21 _n and 32 _{1 to} 32.
_k , 42 _{1 to} 42 _p, the number of customers who have visited each of the stores A to J is obtained by dividing the number of customers by time of day, based on the use time of each of the stores A to J, and a time-of-day attracting situation as illustrated in FIG. 8 is created. . In addition, you may make it show the customer attracting situation according to time zone with a bar graph.

The host computer 11 stores the store codes and the store encoders 21 _{1 to} 21 _n and 32 _{1 to} 32.
_k , based on the use times of 42 _{1 to} 42 _p , for each customer, for each customer, the stores A to J visited by the customer are obtained in order,
A customer tracking survey table as illustrated in FIG. 9 is created.

Further, the host computer 11 creates a data table, such as the average number of drop-offs in the entire shopping mall, as illustrated in FIG. 10 every day based on the purchase price and the like.

As described above, according to the present embodiment,
The parking service system includes a plurality of road stores 2₁ ~ 2_n ,
Multiple shopping malls consisting of three or four
Parking lot 5₁ ~ 5_m Parking service that provides parking services using
Service system, parking service network management
A host computer 11 installed at the base 1 and a plurality of
Road stores 2₁ ~ 2_n Installed in 3, 4
Store encoder 21 connected to the computer 11₁ ~ 21
_n , 32₁ ~ 32_k , 42₁ ~ 42_p And each parking lot 5₁ 
~ 5_m And connected to the host computer 11
Parking ticket issuing machine 51₁ ~ 51_m And fee settlement machine 52₁ ~
52_m The customer has one of the parking lots 5₁ ~ 5_m 
When entering the car, the parking ticket issuing machine 51₁ ~ 51_m Is a parking ticket
6. Record customer identification information and parking lot code magnetically
A ticket 6 is automatically issued, customer identification information, parking lot
Send code and arrival time to host computer 11
The host computer 11 receives the customer identification information.
Create a customer management file 11a unique to the
Record the parking lot code and entry time in file 11a,
Customer is one of the road stores 2₁ ~ 2_n Shopping at 3, 4
Or, when performing an act that is subject to parking services (Fig. 2, Fig. 4, Fig.
5), store encoder 21₁ ~ 21_n , 32₁ ~ 32
_k , 42₁ ~ 42_p From the parking ticket 6 by magnetic reproduction
Reads customer identification information, stores customer identification information, store code,
And the purchase price or parking service time
Data to the host 11, and the host computer 11
Store identification information in the customer management file 11a
Record the purchase price or parking service time,
Store encoder 21₁ ~ 21_n , 32₁ ~ 32_k , 42
₁ ~ 42 _p Is a recording completion notification from the host computer 11.
Upon receiving the information, store code and purchase on parking ticket 6
The amount or parking service time is printed out, and the customer
₁~ 5_m When leaving from the toll settlement machine 52₁ ~ 52_m 
Reads the customer identification information from the parking ticket 6 by magnetic reproduction.
Host information, customer identification information and departure time
11 and the host computer 11
The customer identification information is recorded in the customer management file 11a.
From the total purchase price and parking service time
Calculate the parking time and start
The actual parking time is calculated by subtracting the arrival time, and the total parking
Service time and actual parking time
Free or shortage fee is decided under the service system and the fee settlement machine 5
2₁ ~ 52_m Configured to be sent to.

According to the parking service system according to the present embodiment, the parking service for the customer is not provided by the purchase amount of each store in the shopping mall, and the parking for the user is performed by the total purchase amount in all the stores. Since the service is provided, a fair and satisfactory parking service can be provided to all customers. In addition, since the host computer can perform the collective management, it is possible to eliminate waste for all stores and parking lots and to generate economical advantages.

Further, even if the parking ticket 6 is damaged, the damaged parking ticket 6 can be easily reissued based on the recorded contents of the customer management file 11a of the host computer 11.

In the parking service system according to another embodiment of the present invention, the calculation of the parking fee is performed by the host computer 1.
The processing is not performed in step 1 but is performed in the charge settlement machines 52 _{1 to} 52 _m .

That is, a parking server according to another embodiment
The screw system is used for multiple road stores 2 ₁ ~ 2_n 3, 4
Multiple parking lots 5₁ 
~ 5 _m Parking service system that provides parking services using
The parking service network management base 1
The host computer 11 to be installed and a plurality of road stores
2₁ ~ 2_n , 3 and 4, host computer 1
Store encoder 21 connected to 1₁ ~ 21_n , 32₁ 
~ 32_k , 42₁ ~ 42_p And each parking lot 5₁ ~ 5_m Set in
Parking ticket is placed and connected to the host computer 11.
Line machine 51₁ ~ 51_m And fee settlement machine 52₁ ~ 52_m And
Provided, customer has one of the parking lots 5₁ ~ 5_m Get in
At the time, parking ticket issuing machine 51₁ ~ 51_m Is a customer ticket
Parking by magnetically recording other information, parking code and entry time
Ticket 6 is automatically issued, customer identification information, parking
And the time of entry and the time of entry to the host computer 11,
The host computer 11 fixes the received customer identification information.
Creates a customer management file 11a having
Record the parking lot code and the entry time into the
Is one of the road stores 2₁ ~ 2_n Shopping at 3, 4 or
When performing a service subject to the parking service (Fig. 2, Fig. 4, Fig.
5), store encoder 21₁ ~ 21_n , 32₁ ~ 32
_k , 42₁ ~ 42_p From the parking ticket 6 by magnetic reproduction
Reads customer identification information, stores customer identification information, store code,
And the purchase price or parking service time
Data to the host 11, and the host computer 11
Store identification information in the customer management file 11a
Record the purchase price or parking service time,
Store encoder 21₁ ~ 21_n , 32₁ ~ 32_k , 42
₁ ~ 42 _p Is a recording completion notification from the host computer 11.
Upon receiving the information, store code and purchase on parking ticket 6
The amount or parking service time is printed out, and the customer
₁~ 5_m When leaving from the toll settlement machine 52₁ ~ 52_m 
From the parking ticket 6 by magnetic reproduction,
Reads car time and stores customer identification information in host computer
11 and the host computer 11
The customer identification information is recorded in the customer management file 11a.
Charger 5 for all purchase price and parking service time
2₁ ~ 52_m To the charge settlement machine 52₁ ~ 52_m Is
All purchases sent from the host computer 11
The total price and parking service time are added up
Service time, and departure time
Subtract the actual parking time to get the total parking service time
And the actual parking time, under the predetermined parking service system
Is configured to determine the free or shortage fee.

According to the parking service system according to another embodiment, a fair and satisfactory parking service can be provided to all users, as in the above embodiment, and all stores and parking lots can be provided. In addition, economic benefits can be generated by eliminating waste. In addition, if special services or irregular responses to specific customers are required at the parking lot exit, communication with the host computer is required separately, so from the viewpoint of reducing the burden on the host computer, charge calculation It is more desirable to carry out the payment using a charge settlement machine.

Also in this case, even if the parking ticket 6 is damaged, the damaged parking ticket 6 can be easily reissued based on the recorded contents of the customer management file 11a of the host computer 11.

Further, based on the parking lot code, the store code, the purchase price, and the like recorded in the customer management file 11a, the host computer 11 stores, for each day, the number of customers, the total purchase price, and the average purchase price for each store. The purchase price, the parking fee burden ratio for each parking lot, the proportionally distributed burden amount and the actual burden amount are obtained, and a list of parking fee burden amounts for each store is created. For this reason, it is possible to charge a fair parking fee and pay the parking fee fairly to all stores and parking lots.

Further, the host computer 11 obtains the number of customers who have visited each store in each day based on the store code and the use time of the store encoder by dividing the time zone, and creates a time-slot-based customer gathering situation. For this reason, it is possible to grasp the trend of the customer in each store, and it becomes a material for future customer response measures.

Further, the host computer 11 sequentially obtains, for each customer, the stores visited by the customer in order based on the store code and the use time of the store encoder.
Create a customer tracking survey. For this reason, it is possible to grasp the trends of customers in the shopping mall and to use the information as a guide for future customer handling measures in the shopping mall.

Further, the host computer 11 creates a data table of the average number of drop-offs in the entire shopping mall every day based on the purchase price and the like. For this reason, it is possible to grasp the trends of customers in the entire shopping mall, and to use the information as a measure for dealing with customers in the shopping mall in the future.

[0074]

According to the present invention, the parking service is not provided to the customer by the purchase amount of each store in the shopping mall, but is provided by the total purchase amount in all the stores. As a result, fair and satisfactory parking services can be provided to all passengers. Also,
Since collective management can be performed by the host computer, economic benefits can be produced by eliminating waste at all stores and parking lots.

[Brief description of the drawings]

FIG. 1 is a conceptual overall configuration diagram of a parking service system according to an embodiment of the present invention.

FIG. 2 is a flowchart illustrating a process of a parking service system.

FIG. 3 is an external view of a parking ticket.

FIG. 4 is a flowchart of a parking service when a customer does not directly shop.

FIG. 5 is a flowchart of a parking service for a user of an accommodation facility such as a hotel.

FIG. 6 is a flowchart of parking ticket reissue when a parking ticket is damaged.

FIG. 7 is a list of parking fee burden amounts by store.

FIG. 8 is a table of customer attracting status by time zone.

FIG. 9 is a customer tracking survey table.

FIG. 10 is a table for the entire shopping mall.

[Explanation of symbols]

1 parking network hub 11 host computer 2 ₁ to 2 _n, 3, 4 roadside shops etc. _{21 1 ~21 n, 32 1 ~32} k, 42 1 ~42 p
Store encoder 5 ₁ ~5 _m parking 51 ₁ ~51 _m parking ticket issuing machine 52 ₁ ~52 _m fee adjustment machine 6 parking ticket 11a customer management file

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 3E027 EA03 EB01 EB05 EC01 EC04 EC05 EC06 EC07 3E042 BA13 CB07 CC06 CD04 CE01 EA03 5B049 CC46 FF01 GG02

Claims (7)

[Claims] 1. A parking service system for providing a parking service using a plurality of parking lots to a shopping mall comprising a plurality of road stores and the like, comprising: a host computer installed at a parking service network management base; A store encoder installed at a road surface store or the like and connected to the host computer; and a parking ticket issuing machine and a charge adjusting machine installed at each parking lot and connected to the host computer. When entering the parking lot, the parking ticket issuing machine magnetically records the customer identification information and the parking lot code on the parking ticket, automatically issues the parking ticket, and simultaneously issues the customer identification information, the parking lot code and the entrance code. Transmitting the car time to the host computer, the host computer creates a customer management file specific to the received customer identification information. The parking lot code and the entry time are recorded in the customer management file. When the customer performs shopping or parking service at any roadside store, the store encoder performs magnetic reproduction from the parking ticket. The customer identification information is read, and the customer identification information, the store code, and the purchase price or the parking service time are transmitted to the host computer. The host computer stores the customer code in the customer management file of the received customer identification information. And, the purchase price or the parking service time is recorded, When the store encoder receives a recording completion notification from the host computer, the store code in the parking ticket, and the purchase price or the parking service. The time is printed, and when the customer leaves the parking lot, the fare adjustment machine uses the magnetic ticket from the parking ticket. And reads the customer identification information and transmits the customer identification information and the departure time to the host computer. The host computer receives all purchase amounts and parking services recorded in the customer management file of the received customer identification information. The total parking service time is obtained from the total time, the actual parking time is obtained by subtracting the entry time from the departure time, and the total parking service time and the real parking time are calculated according to a predetermined parking service system. The parking service system is characterized in that it is configured to determine a free or shortage fee and transmit the determined fee to the fee settlement machine. 2. A parking service system for providing a parking service using a plurality of parking lots to a shopping mall comprising a plurality of road stores and the like, comprising: a host computer installed at a parking service network management base; A store encoder installed at a road surface store or the like and connected to the host computer; and a parking ticket issuing machine and a charge adjusting machine installed at each parking lot and connected to the host computer. When entering the parking lot, the parking ticket issuing machine magnetically records the customer identification information, the parking lot code and the entry time on the parking ticket, automatically issues the parking ticket, and automatically issues the parking ticket. The host computer transmits the parking lot code and the arrival time to the host computer, and the host computer transmits a customer management file unique to the received customer identification information. A file is created and the parking lot code and the entry time are recorded in the customer management file. When a customer performs shopping or parking service at any roadside store or the like, the store encoder performs the parking operation. The customer identification information is read from the ticket by magnetic reproduction, and the customer identification information, the store code, and the purchase price or the parking service time are transmitted to the host computer. The host computer receives the customer identification information of the customer management file. The store code, and the purchase price or the parking service time is recorded, When the store encoder receives a recording completion notification from the host computer, the store code and the purchase price in the parking ticket. Alternatively, the parking service time is printed, and when the customer leaves the parking lot, the fare settlement machine The customer identification information and the arrival time are read from the ticket by magnetic reproduction, and the customer identification information is transmitted to the host computer. The host computer performs all purchases recorded in the customer management file of the received customer identification information. The amount and parking service time are transmitted to the fare settlement machine. The fare settlement machine sums up all purchase prices and parking service time transmitted from the host computer to obtain a total parking service time, and outputs the total parking service time. The actual parking time is obtained by subtracting the arrival time from the car time, and a free or insufficient charge is determined from the total parking service time and the actual parking time under a predetermined parking service system. And parking service system. 3. The parking service system according to claim 1, wherein a damaged parking ticket is reissued based on the recorded contents of a customer management file of the host computer. 4. The host computer, based on a parking lot code, a store code, a purchase price, and the like recorded in the customer management file, for each day, the number of customers at each store, the total purchase price, the average The parking according to claim 1, 2 or 3, wherein a purchase price, a parking fee burden ratio for each parking lot, a proportionally proportional burden amount and an actual burden amount are obtained, and a list of parking fee burden amounts for each store is created. Service system. 5. The host computer obtains, for each day, the number of customers who have visited each store by dividing the time period based on the store code and the use time of the store encoder,
5. The parking service system according to claim 1, wherein a time-of-day attracting situation is created. 6. The host computer sequentially finds a store visited by the customer for each customer on a daily basis, based on the store code and the use time of the store encoder, and creates a customer visitor survey table. The parking service system according to claim 1, 2, 3, 4, or 5, wherein: 7. The computer according to claim 1, wherein the host computer creates a data table of an average number of drop-offs in the entire shopping mall every day based on the purchase price and the like. The parking service system according to 4, 5, or 6.