JP2001147974A - Article sale service providing system, article sale service providing network operating system, information recording medium and managing method therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To control the price of providing an article or service corresponding to the utilization situation of a client who receives the provision of this article or service and to promote the sale of business for selling tat article or providing the service. SOLUTION: This system is provided with an information recording medium 1 to which a managing number is previously applied, a providing device Si for selling the article or providing the service on the basis of this information recording medium 1, an information reading/recording device Ri provided for each providing device Si for reading the managing number of the information recording medium 1 and recording the date/time of a use, the amount of utilization, the width of utilizing time and the kind and item of the article or service, data totalizing means 2 for totalizing the date/time of the use, the width of the utilizing time and the amount of utilization recorded by the information reading/recording device Ri for each information recording medium 1 with the managing number of this information recording medium 1 as a reference and totalizing the kind and item of the article or service, and controller 3 for analyzing the utilizing situation of the client from the result totalized by this data totalizing means 2 and performing control so as to increase/decrease the providing price related to article sale or utilizing time width related to service provision.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention is applied to a vending machine, a food shop, a game center, a massage health center, a sports equipment utilization center, a coin laundry, and the like, and is suitable for a product sales service providing system and a product sales service providing network operation. The present invention relates to a system, an information recording medium, and a method for managing an information recording medium in these systems.

More specifically, the sales of goods are analyzed by analyzing the usage status of information recording media, such as magnetic cards or IC cards, on which the available money or time width is recorded, or customers who receive goods or services in money or the like. A control device that adjusts to increase or decrease the offer time or the service time span related to the provision of services, and set a low discount rate when the customer concentrates on the product sales provision device, etc. In order to set the discount rate high, it is possible to adjust the offer price related to product sales or the use time width related to service provision, and to instruct, record, and analyze the provision of the product sales service, It is possible to manage and manage sales of individual, group and whole.

[0003]

2. Description of the Related Art Hitherto, a system using an information recording medium such as a prepaid card has been applied to, for example, a system for collecting a telephone charge for a public telephone and a train fare for a railway. Has become an extremely versatile medium. In addition, the card seller has the advantage that the merchandise or service can be received as a prepayment before the provision of the merchandise or service, and that the merchandise or service can be easily requested continuously.

Accordingly, according to the prepaid card system,
Since the cash can be collected relatively early, there is an advantage that the owner can collect a part of the borrowed amount early and repay it to the borrower. There is also an advantage that the user does not need to carry cash, and that the user can receive additional convenience of price or additional goods or services by using the card.

[0005] In other words, the information recording medium is for obtaining the product price or the service price in advance, and is used when selling the product or providing the service. A magnetic card, an IC card, or the like is used as the information recording medium. A magnetic card is a magnetic card in which a magnetic tape is adhered to a plastic substrate or the like, or a card in which a magnetic substance is sealed is magnetized, and most of the magnetic cards record a usable amount. I
The C card has an IC chip embedded inside the substrate and electrically records the amount of money available to the IC chip from outside.

[0006]

By the way, a new operation system using this kind of information recording medium is, for example, a vending machine for selling soft drinks or the like, a washing machine for inserting predetermined money, and a washing machine. There are the following problems when trying to apply to a coin laundry where a dryer can be used, a game center which provides a game machine, and the like.

[0007] Current vending machines, coin launderettes, game machines, and the like are generally equipped with only a cash register, except for pachinko parlors and the like, but in this type of system, information is provided in addition to the cash register. A vending machine or a reader / writer device with an input port for recording media,
It must be installed in each machine such as a washing machine, a dryer and a game machine.

[0008] In this case, the price of the product or service is set for each reader / writer device, but the usage status and the sales amount of all of the plurality of machinery and equipment are instantly determined without any contrivance. It is very difficult to grasp.

[0009] Therefore, if the total sales can be extended for the goods or the service provider by using the machinery during a time period, a day of the week, or a period when the number of users is small, the usage status and the sales amount are not considered. Because it is difficult to grasp, it is not possible to timely set a price corresponding to the usage time zone and differentiate services for each user.

[0010] In particular, there is no objective method for checking the current balance of coins inserted at the time of use at a coin laundry site, and cash collection is a task that can only be requested by the owner of the coin laundry. Therefore, when these systems are expanded to a regional, national, or global scale, and these are networked and managed in a unified manner, when, at what time, at what time, In addition to not being able to instantly grasp the use of mechanical equipment and what day it is the usage fee, management efforts are also qualitative because of the lack of counting data.

A current vending machine, a washing machine / dryer, and a game machine, which only uses coins, cannot grasp a user image. Under the current situation where it is not possible to ascertain the gender, age structure, residence area, consumption tendency, etc. of users, sales promotion cannot be sufficiently planned.

When the information recording medium is used in combination with cash sales, it is only sensible to know whether the sales of the entire machinery and equipment are increasing or decreasing. By the way, when it is attempted to adjust the provision of these goods or services in accordance with the usage situation of the customer who receives the provision of the goods or services, the operation data and cash are aggregated for each of the machinery and equipment (hereinafter also referred to as provision equipment). However, such operation data and income data must be manually input, which is a very time-consuming job for the owner.

In view of the above, the present invention has solved such a conventional problem, and it has been made possible to adjust the provision price of these goods or services in accordance with the use situation of the customer who receives the provision thereof. An object of the present invention is to provide a merchandise sales service providing system, a merchandise sales service providing network operation system, an information recording medium, and a method for managing an information recording medium in these systems, which can support sales promotion related to sales and service provision.

[0014]

The above-mentioned problem is solved by a portable information recording medium in which a predetermined amount of money is exchanged in advance, and information on the amount of money or information on the usable time width equivalent to the money conversion is recorded. In a system for selling goods or providing services based on the information recording medium, a management number is assigned in advance, and a plurality of providing devices for selling or providing services based on the information recording medium are provided for each of the providing apparatuses. Read the management number of the information recording medium,
An information reading and recording device that records at least the date and time of use, the amount of money or time of use, the type and item of goods or services, and the date and time of use and usage recorded by the information reading and recording device for each information recording medium Data summarization means for summing up the amount of money or the use time width based on the management number of the information recording medium, and summing up the types and items of goods or services, and analyzing the usage status of the customer from the summation result by this data summation means And a control device that adjusts so as to increase or decrease the offer price related to the sale of the product or the use time width related to the provision of the service.

According to the merchandise sales service providing system according to the present invention, a predetermined amount of money is exchanged in advance, and the information recording medium which records the amount information of the money or the information relating to the usable time width equivalent to the money conversion is recorded. When selling goods or providing services based on such information, for example, the information recording medium is sold to a customer after a management number is assigned to a plurality of information recording media by the sales apparatus for the information recording medium.

When an information recording medium sold by this selling device and having a predetermined amount or available time width is used,
On the other hand, the customer can receive goods or services from a predetermined providing device based on the information recording medium. On the other hand, the management number of the information recording medium, the date and time of use, the amount of use or the duration of use are provided for each of the providing devices, for example, by an information reading / recording device having a calendar function, and The type and item of the requested goods or services are recorded.

The data totaling means totalizes the date and time of use and the amount of money or time span recorded by the information reading and recording device for each information recording medium based on the management number of the information recording medium. In both cases, the types and items of goods or services are totaled. After the usage status of the customer is analyzed by the control device from the result of aggregation by the data aggregation means,
An adjustment is made to increase or decrease the offer price for selling goods or the time span for providing services.

For example, when the customer concentrates on the providing device, the discount rate is set to be low, and when the customer is separated from the providing device, the discount rate is set to be high. The use time width is adjusted. Therefore, when the customers concentrate, the discount rate is low, so that the use of the discount will be refrained from the customer's psychology, and when the customers are discrete, the discount rate will be high,
Its use will be promoted. It is possible to quantitatively grasp not only the level of the discount rate but also other sales promotion effects. Thereby, it is possible to promote the sale of the goods or the service in the service providing system. In addition, it is possible to operate the product or service providing device on average without being influenced by the use date and time.

The merchandise sales service providing network operation system according to the present invention is portable information in which money information of the money or information relating to the usable time width corresponding to the money conversion is recorded in advance. A plurality of merchandise sales service providing systems for merchandise sales or service provision based on the recording medium, management means for centrally managing the merchandise sales service provision system, and connection between the management means and each merchandise sales service provision system Communication means, and the management means obtains the operation result information from the product sales service providing system, analyzes the customer's usage in each product sales service providing system, and provides the product sales according to the customer's usage status It is characterized in that it is adjusted so as to increase or decrease the price or the use time width for providing services.

According to the merchandise sales service providing network operation system according to the present invention, each merchandise sales service providing system is connected to the management means via the communication means. The business of selling goods or providing services is performed based on the recording medium.
The operation result information related to this work is transmitted from each merchandise sales service providing system to the management means by the communication means.
In the management means, in order to centrally manage the business by each of the merchandise sales service providing systems, the operation result information is acquired from the merchandise sales and service provision system, and the usage status of the customer in each of the merchandise sales and service provision systems is analyzed. Adjustments are made so as to increase or decrease the offered price related to merchandise sales or the use time width related to service provision according to the customer's use situation.

Therefore, even when the installation locations of a plurality of product sales and service providing systems are distributed geographically and widely, without having to go to each of the installation locations, for example, by means of a centrally provided management means, an arbitrary product sales service can be provided. The operation result information of the service providing system can be acquired almost instantaneously. In addition, it is possible to compare the operating rates by each machine, each day of the week, and each time zone, and the comparison of the amount of sales by the equipment that sells or provides services between each product sales and service providing system. The conditions and the like can be corrected earlier by the management means.

The information recording medium according to the present invention is characterized in that the information recording medium, which is exchanged in advance for a predetermined amount of money and records information on the amount of money or information on the available time width equivalent to the monetary conversion, includes at least management information. A number, an expiration date, a usable amount or a use time width, and a usable place are displayed.

According to the information recording medium of the present invention, when the information recording medium is used, its usable place,
In addition, the date and time of use, the amount of use or the duration of use, and the equipment used can be tabulated based on the management number of each information recording medium, and sales of products according to the results of analysis of customer usage can be performed. An adjustment can be made so as to increase or decrease the provided price or the use time width for providing the service. Therefore,
It is possible to promote sales of business systems that sell goods or provide services.

[0024] A method for managing an information recording medium according to the present invention comprises:
A system that sells or provides services based on a portable information recording medium that is exchanged in advance for a predetermined amount of money and records information on the amount of money or information on the available time width equivalent to the money conversion, In a method for managing an information recording medium in a network operation system, a management number is assigned to a plurality of information recording media and sold to a customer,
When this information recording medium is used, record at least the management number of the information recording medium, the date and time of use, the amount of use or the duration of use, and the device used, and the type and item of goods or services. Based on the management number, the date and time of use, the duration of use, the amount of money used, and the equipment used are totaled for each information recording medium, and the types and items of goods or services are totaled. Is characterized by analyzing the use status of the service and adjusting the provided price related to product sales or the use time width related to service provision according to the analysis result.

According to the information recording medium management method of the present invention, for example, the discount rate is set low when the customer concentrates on the provision of goods or services, and the discount rate is set when the customer is separated from the provision. The provision price related to the sale of goods or the use time width related to the provision of services is adjusted so as to be set higher. Therefore, when the customers are concentrated, the discount rate is low, and the use of the discount is reduced due to the psychology of the customers. When the customers are dispersed, the discount rate is increased, and the use is promoted. Thereby, it is possible to promote the sales of the business of selling the goods or providing the service.
Further, it is possible to consider at an early stage an increase or a decrease in the number of facilities or places in the system (business) for selling or providing services.

[0026]

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing an embodiment of a merchandise sales service providing system, a merchandise sales service providing network operation system, an information recording medium, and a method of managing an information recording medium in these systems according to the present invention; It will be described with reference to FIG.

(1) Embodiment FIG. 1 shows a merchandise sales service providing system 10 as an embodiment.
FIG. 4 is a block diagram showing an example of the configuration of 0. In this embodiment, the available amount or available time range is recorded,
Analyze the usage of customers who receive goods or services with information recording media such as magnetic cards or IC cards, or money, etc., and adjust so as to increase or decrease the offered price pertaining to product sales or the duration of use pertaining to providing services. When the customer concentrates on the providing device, the discount rate is set low, and when the customer is separated from the providing device, the discount rate is set high so that the offered price or service provision related to product sales can be set. The use time width can be adjusted, instructions, recording, and analysis can be performed on the provision of the merchandise sales service, so that the individual, group, and entire counts of the providing devices can be managed and sales can be promoted.

The goods sales service providing system 10 shown in FIG.
0 is exchanged in advance for a predetermined amount of money, and is based on the portable information recording medium 1 in which the amount information of the money or the available time width equivalent to the amount conversion is recorded, and the sales promotion support of the sales of goods or the provision of services. It is a system suitable for being applied to. Here, the money amount information refers to information on the amount of money that can be purchased or used for services. For example, when the amount information is 10,000 yen ticket, if one product is 5000 yen, it means a concept having a cash card-like property that can purchase two products excluding a consumption tax.

Also, the available time width means the total time allotted to receive the use of the service. For example, when the available time width is a one-hour ticket, 1
Assuming that the use time of the service is 10 minutes, the concept has a coupon-like property that can receive six services.

In the system 100, an information recording medium 1 to which a management number is assigned in advance is used. Information recording medium 1
A so-called prepaid card such as a magnetic card or a contact-type or non-contact-type IC card is used. The magnetic card is obtained by attaching a magnetic tape to a plastic substrate or the like, or magnetizing a card enclosing a magnetic material. As the magnetic card, a card in which a usable amount or a usable time width is recorded on a magnetic tape or the like is used. An IC card has an IC chip embedded in a substrate, and electrically records an amount of money or a usable time width that can be used for the IC chip from outside.

The information recording medium has at least a management number, an expiration date,
A usable place, a usable providing device, information for eliminating illegal use of the information recording medium, and specific information for promotion of product sales and service provision, including whether it is paid or free distribution, are recorded. This is to analyze the usage status of the customer based on the specific information, and to adjust so as to increase or decrease the provided price for selling the product or the use time width for providing the service.

This system includes a plurality of providing devices Si (i
= 1 to n), and sale of goods or provision of services is performed based on the information recording medium 1. Provision device Si is drinking water,
Vending machines for alcohol, etc., vending machines for food shops such as hamburgers and hot dogs, game centers, massage health centers, sports equipment utilization centers, and coin-laundry equipment.

Each of the providing devices Si is provided with an information reading and recording device Ri (i = 1 to n) for reading the management number of the information recording medium 1 and at least the date and time of use, the amount of use or the amount of use. The time width and the type and item of the product or service are recorded. The information reading and recording device Ri may be provided with a money registration function for handling cash (money). The control device 3 compares the amount information of the information recording medium 1 with the amount of money used when the information recording medium 1 is used, and the information on the available time width of the information recording medium 1 and the information recording medium 1. Is compared with the information related to the remaining use time width of the registration.

The information reading / recording device Ri is connected to a data totaling means 2, and the date and time of use and the amount of money or time span recorded by the information reading / recording device Ri for each information recording medium 1 are used for the information. In addition to the tabulation based on the management number of the recording medium 1, the type and item of the product or service are tabulated. It is preferable to use an editing function or a spreadsheet function realized by a software program of a general-purpose personal computer (hereinafter referred to as a personal computer) as the data totaling means 2. When the system 100 is provided with an information reading / recording device Ri with a cash registering function, the data counting means 2 collects the users of the information recording medium 1 and uses the cash used by the cash registering function. The date and time of use and the amount of use are totaled, and the type and item of the product or service are totaled.

A control device 3 is connected to the data totaling means 2 to analyze the use situation of the customer from the totaling result by the data totaling means 2 to increase / decrease a provided price for selling goods or a use time width for providing services. Is adjusted as follows. Also,
When the information reading and recording device Ri with the cash registering function is provided in the system 100, the control device 3 uses the information recording medium 1 and the cash user based on the counting result by the data counting means 2 described above. Is analyzed to make adjustments to increase or decrease the offer price related to product sales or the use time width related to service provision.

In this example, the control device 3 controls the information recording medium 1
Is adjusted so as to increase or decrease the offered price pertaining to product sales or the duration of use pertaining to service provision in accordance with the use time zone of the service and the living environment information at the event or event on the use day. Here, the living environment information refers to information such as weather, temperature, and humidity. For example, the control device 3 is provided by a customer
The discount time is low in the time zone concentrated on the installation location of i, and the offer price or the service time in providing the service is set so that the customer is separated from the installation location of the providing device Si so as to increase the discount rate. It is made to adjust the width. A personal computer is used for the control device 3.

When a plurality of providing devices Si are provided in the same providing place in the system 100, the control device 3 may control the providing devices Si to perform a rotation operation according to the operation rate. Here, the rotation operation refers to a method in which one providing device Si is rested one by one in order and the remaining providing devices Si are operated, unless a plurality of providing devices Si are used at the same time. As a result, the operating time of the providing device Si can be equalized, and the providing device Si
Can be extended over time.

In this example, the amount information of the information recording medium 1 is managed as a registration balance, and the control device 3 calculates the usage balance by subtracting the usage amount of the information recording medium 1 from the registration balance. Is made. The usage balance is totaled as a balance based on the management number of the information recording medium 1. The balance is entered in a list such as a database. This is to prevent illegal use of the illegal information recording medium 1.

In the case where information relating to the usable time width of the information recording medium 1 is managed as the remaining use time width,
The control device 3 determines the information recording medium 1 based on the remaining registration use time width.
Is used to calculate the remaining use time width. The remaining use time width is tabulated based on the management number of the information recording medium 1 as the registration remaining time width in the same manner as the use remaining money. The remaining registration time width is entered in the database list in the same manner as the balance. Unauthorized use of the information recording medium 1 can be prevented.

A setting means 4 is connected to the above-mentioned control device 3 and is operated so as to set a provided price for selling goods or a use time width for providing services. A keyboard, a mouse, or the like is used as the setting unit 4. For example, when the discount rate is changed according to the day of the week and the time of use, etc. for the offer price related to product sales or the service time width related to service provision, the upper and lower limits of the target charge are set for the owner's target fee. It is made to do. Within this range, the control device 3 calculates the optimal discount rate. The usage fee or usage time width corrected at the calculated discount rate is set in the information reading / recording device Ri.

Next, an example of management of the information recording medium 1 between the selling device 5 and the control device 3 of the information recording medium 1 will be described. In this system 100, one or more sales devices 5 for the information recording medium 1 shown in FIG. 2 are provided, and these sales devices 5 and the control device 3 are connected through the communication means 6. Regarding the communication means 6, LAN (L
ocal Area Network), and public telephone lines, the Internet, and satellite communication lines are used over a wide area. In this example, for example, a continuous management number is assigned to a plurality of information recording media 1 and sold to a customer. However, the management device 3 is notified of the management number information of the information recording medium 1 handled by the vending device 5.

This management number is not limited to "must be consecutively assigned", and includes an odd number, an even number, a discrete number, a grouped number, and a missing number. You may. The method of assigning the management number is not limited at all, and it is only necessary to be able to identify the information recording medium 1 issued by the selling device. For example, when handling 100,000 prepaid cards in the vending device 5, the control device 3 is notified of the management numbers "00000" to "99999".

In this control device 3, which sales device 5 sells the information recording medium 1 from what number to what number and which number is not sold can be grasped. This is because the control number is notified to the control device 3 every time one prepaid card is sold by the vending device 5. By this notification, the unsold information recording medium 1 can be excluded, and the data summarizing process can be executed at a high speed for the sold information recording medium 1. Also, the management number of the unsold information recording medium 1 and the information recording medium 1 of the management number related to the use
By comparing the information recording medium 1 with the information recording medium 1, it is possible to find and exclude the information recording medium 1 to which the illegal management number is assigned.

Subsequently, the information recording medium 1 with the management number
An example of counting will be described. In the aggregation example shown in FIG. 3, the usage status of the user of the information recording medium 1 is summarized in a list form. This list is displayed on a display screen of a personal computer or the like. In the display content, the management number of the information recording medium 1 is continuously displayed on the left end of the display screen. Toward the right end of the list, at least the date and time of use, the amount of use, the time range of use, the type and item of the product or service are displayed. The device type, device No.,
Store codes, owner codes, and the like are recorded. This is based on the usage time zone of the information recording medium 1 and the living environment information (hereinafter also referred to as an environmental code) in an event or an event on the usage day, for example, the offer price pertaining to product sales according to the weather, temperature, humidity, or the like. This is because it is necessary to adjust so as to increase or decrease the use time width related to the service provision.

Next, a method for managing the information recording medium 1 according to an embodiment of the present invention will be described. FIG.
6 is a flowchart illustrating a processing example according to a method for managing the information recording medium 1 according to the embodiment.

In this example, a system for selling goods or providing services based on the information recording medium 1 which is exchanged in advance for a predetermined amount of money and records the information of the amount of money or the available time width corresponding to the amount conversion ( It is assumed that the information recording medium 1 used in (business) is managed. The information recording medium includes a recordable amount of money and a recordable amount of usable time. In addition to this usable amount or usable time width, the information recording medium includes at least a management number, an expiration date, an available place,
Usable providing devices, information for preventing unauthorized use of the information recording medium, and specific information for promoting sales of goods and providing services including paid or free distribution are recorded. These are assumed.

Information recording medium on which usable amount is recorded First, using the card vending device 5 connected to the control device 3, a plurality of information recording media 1 to which the management numbers are assigned in step A 1 of the flowchart shown in FIG. Sold to customers. Each time one information recording medium 1 is sold, the card vending device 5 notifies the control device 3 of the management number.
The control device 3 can identify the sold or unsold information recording medium 1 from its management number.

Thereafter, in step A2, the information recording medium 1 waits for use by the customer. When the information recording medium 1 is used in step A2, on the other hand, the process proceeds to step A3 and at least the information reading and recording apparatus R
With i, the management number and amount information of the information recording medium 1 are read, and the date and time of use and the amount of use are recorded.
At the same time, the type and item of the product or service requested by the customer are recorded. The recorded contents are notified to the data totaling means 2 together with the management number. On the other hand, the customer can receive goods or services based on the information recording medium 1 by the providing device Si.

Then, the data totaling means 2 which has received the recorded contents together with the management number proceeds to step A4,
For each information recording medium 1 based on the management number,
The date and time of use and the amount of use shown in FIG. 3 are totaled, and the types and items of goods or services are totaled. The use status of the customer is analyzed by the control device 3 in step A5 based on the result of the counting by the data counting means 2.

Of course, this analysis is first performed with the involvement of an operator or owner. Thereafter, the price is adjusted so as to increase or decrease the price related to the sale of goods or the provision of services according to the analysis result. For example, when the customer concentrates on the providing location of the providing device Si, the discount rate is lowered, and when the customer is separated from the providing location of the providing device Si, the discount rate is increased so that the discount rate is increased. It is controlled by the control device 3 so as to adjust the price of the offer (hereinafter also referred to as a discount function).

Information recording medium recording usable time width Also in this case, step A 1 in the flowchart shown in FIG.
When the plurality of information recording media 1 to which the management numbers are assigned are sold to the customer by the card vending device 5, the information recording media 1
Every time one is sold, the selling device 5 notifies the control device 3 of the management number, so that the control device 3 can identify the sold or unsold information recording medium 1 from the management number.

Thereafter, in step A2, the information recording medium 1 waits for use by the customer. When the information recording medium 1 is used in step A2, on the other hand, the process proceeds to step A3 and at least the information reading and recording apparatus R
i, the management number and the available time width of the information recording medium 1 are read, the use date and time and the use time width are recorded, and the type and item of the service requested by the customer are recorded. The recorded contents are notified to the data totaling means 2 together with the management number. On the other hand, the customer can obtain services based on the information recording medium 1 by the providing device Si.

Then, the data totaling means 2 having received the recorded contents together with the management number proceeds to step A4,
For each information recording medium 1 based on the management number,
The use date and time and the use time width shown in FIG. 3 are totaled, and the type and item of the service are totaled. Based on the result of the aggregation by the data aggregation means 2, the use status of the customer is determined in step A
The analysis is performed by the control device 3 at 5. Thereafter, adjustment is made so as to increase or decrease the use time width related to the service provision according to the analysis result. For example, when the customer concentrates on the providing location of the providing device Si, the discount rate is lowered, and
When it is discrete from the location where i is provided, the control device 3 adjusts the use time width related to service provision so as to increase the discount rate (hereinafter also referred to as a discount function).

As described above, according to the merchandise sales service providing system 100 according to the embodiment of the present invention, a predetermined amount of money is exchanged in advance, and the amount information of the money or the available time width corresponding to the amount conversion is used. When selling products or providing services based on the recorded information recording medium 1, when the customer concentrates on the installation location of the providing device Si, the discount rate is low, so the use of the customer is refrained from the customer's psychology, When the customer is separated from the installation location of the providing device Si, the discount rate becomes high, and the use thereof is promoted. It is possible to quantitatively grasp not only the level of the discount rate but also other sales promotion effects. Thereby, it is possible to promote the sales of the business of selling the goods or providing the service. Moreover, regardless of the date and time of use,
The product or service providing device Si can be operated more on average.

(2) Embodiment FIG. 5 shows a coin laundry support system 200 as an embodiment to which the merchandise sales service providing system 100 is applied.
It is an image figure showing the example of composition of. In this example, there is provided a control device that analyzes the usage status of a customer who is provided with a laundry or drying service of clothes or bedding and adjusts the value of providing the laundry or drying service to increase or decrease, and the customer concentrates on the coin laundry. When the discount rate is low, and when the customer is separated from the coin laundry, the provision of the laundry or drying service can be adjusted so as to increase the discount rate, and the operation of the coin laundry that provides the laundry or drying service can be adjusted. It is something that can be promoted.

A coin laundry support system 200 shown in FIG. 5 includes a prepaid card (hereinafter also referred to as a coin laundry card) 1 as an example of a portable information recording medium 1.
The present invention is suitably applied to a sales promotion support system of a coin laundry that provides a washing or drying service based on the service number 0.

The prepaid card 10 is a kind of cash voucher card which is exchanged for a predetermined amount of money in advance, and records information on the amount of money or information on the available time width of the amount of money. Hereinafter, the former will be referred to as a coin information laundry card 10 of a money information recording type, and the latter will be referred to as a coin laundry card 10 of a use time recording type.

In this system 200, a coin laundry card 10 to which a management number is assigned in advance is used. As the coin laundry card 10, an information recording medium such as a magnetic card or a contact type or non-contact type IC card is used. In this system 200, two washing machines SA1, SA2 and three dryers SB1 to SB1 are provided as a plurality of providing devices Si.
An SB3 is provided, and a washing or drying service is provided based on a coin laundry card 10 of a money information recording type and a usage time recording type. Of course, the number of installations is not limited to this, and a case where a total of tens to hundreds of washing machines and dryers are used in one store is also applicable.

Each of the washing machines SA1 and SA2 is provided with a card reader / writer RA1 or RA2 having a cash registration function as an information reading / recording device Ri. The management number of the coin laundry card 10 is read. The usage amount or usage time range, the type of the washing machine, and the item are recorded. Each card reader / writer RA
1 and RA2, a card insertion slot 11 and a cash slot 12 are provided. Each of the dryers SB1 to SB3 also has a card reader / writer RB1 to RB with a cash register function.
3 is provided, the management number of the coin laundry card 10, the amount information or the available time width is read, and the date and time of use, the usage amount, the usage time width, the type of dryer and the items are recorded.

In this example, discounts are set for each day of the week in 12 types of time zones and are tabulated (see FIG. 15), so that laundry or drying services can be provided based on these discount rates. it can. Each of the card reader / writers RA1, RA2, RB1 to RB3 always obtains the current time from the CPU 21 and searches the discount setting table to find out what kind of usage fee or usage time width the current time applies to.

In the time zone where the discount rate is set,
The discount fee and the use time width are displayed on the LCD 17 (see FIG. 8). At the time when the card 10 is inserted, for example, in a coin laundry card 10 of the amount information recording type, a discount fee is subtracted from the remaining balance, and a coin pulse signal corresponding to the driving time of the machine equipment corresponding to the basic fee is sent to the washing machine or the dryer. Sent.

Further, in the coin laundry card 10 of the use time recording type, the discount time width is subtracted from the remaining use time width, and a coin pulse signal corresponding to the driving time of the mechanical equipment for the basic use time width is transmitted to the washing machine or the dryer. Sent to. During times when this discount rate is not set,
Basic charges and basic usage time intervals apply.

In FIG. 5, a communication adapter 9 is connected to each of the card reader / writers RA1, RA2 and RB1 to RB3 through a general-purpose communication cable 7. The card adapter 5 is connected to the communication adapter 9 through the communication means 6, and a personal computer 20 as the data totaling means 2 is connected through the communication cable 8 such as RS232C.
The date and time of use and the amount of money or time width recorded for each coin laundry card 10 by B3 are totaled by the editing function realized by the software program of the personal computer 20 based on the management number of the coin laundry card 10. At the same time, the types and items of the washing or drying service are totaled.

In the system 200, the card reader / writer RA1, RA2, RB with a cash registering function is provided.
1 to RB3, the counting process of the coin laundry card users is performed, and the card reader / writers RA1, RA2, RB1 to RB3
The date and time of use and the amount of money used by the cash user handled by the cash registering function are also tabulated, and the type and item of the washing or drying service are tabulated.

The personal computer 20 analyzes the usage status of the customer from the data aggregation result of the coin laundry card 10 and adjusts the value of the provision of the washing or drying service to increase or decrease. In addition, the usage status of the cash user is analyzed based on the data aggregation result of the cash user, and adjustment is made so as to increase or decrease the provision of the washing or drying service. In this example, the provision of the laundry or drying service is adjusted by the personal computer 20 according to the use time zone of the two record-type coin laundry cards 10 and the environment code (living environment information) of the use day.

According to the discount function of the personal computer 20, the discount rate is set low during the time when the customer concentrates on the installation locations of the washing machines SA1 and SA2 and the dryers SB1 to SB3. During the time period separated from the installation location of the dryers SB1 to SB3, the provision of the washing or drying service is adjusted so that the discount rate is set high.

In the discount function, the card 10 in which the amount information is recorded is a charge lower than the regular use charge (basic charge) in a specific time zone, and the use time width is used in the card 10 in which the usable time width is recorded. This is a function to enable the system to be used in a usage time width lower than (basic usage time width). The discount rate can be set for each time zone,
The discount rate can be changed depending on the day of the week. A maximum of 12 types of time zones can be registered. In a time zone in which a discount rate is not set, a regular use fee and use time width are applied.

In this system 200, the washing machines SA1, S
Since the A2 and the dryers SB1 to SB1 are provided at the same providing place, the washing machines SA1 and SA2 are operated alternately according to the operation rate, and the dryers SB1 to SB3 are rotated according to the operation rate. , May be controlled by the personal computer 20. As a result, the operating time of the washing machine and the dryer can be equalized, and the aging of the washing machines SA1 and SA2 and the dryers SB1 to SB3 can be extended.
The wear rates of the washing machines SA1 and SA2 and the dryers SB1 to SB3 can be made uniform.

In this example, the amount information obtained by adding the lump-sum purchase service fee to the sales amount of the coin information card 10 of the money information recording type is managed as the registration balance. The usage balance is calculated by subtracting the usage amount. The remaining balance is counted as a balance based on the management number of the coin laundry card 10. The balance is entered in the list. This is to prevent illegal use of the illegal coin laundry card 10. Here, the illegal coin laundry card 10 is a counterfeit one, for example, a card having a duplicate management number, or a card recording a remaining balance exceeding the balance. These frauds can be prevented by giving the coin laundry card 10 a management number.

In the case where the available time width obtained by adding the use time width of the lump-sum purchase service to the sales amount of the coin laundry card 10 of use time recording type is managed as the information on the remaining use time width, the personal computer 20 The usage remaining time width by the coin laundry card 10 is subtracted from the remaining registration usage time width to calculate the remaining usage time width. The remaining use time width is counted as the registration remaining time width based on the management number of the coin laundry card 10.
The remaining registration time width is entered in a list in a database or the like. Coin laundry card 10 recording usage time width
However, unauthorized use can be prevented.

A keyboard and a mouse are connected to the personal computer 20 as the setting means 4 and are operated so as to set a provision price and a use time width of the washing or drying service.
For example, when the discount rate for the provision of the laundry or drying service is changed depending on the day of the week, the time of use, or the like, the range of the upper limit and the lower limit of the target charge of the owner is set. Within this range, the personal computer 20 calculates the optimal discount rate. The usage fee corrected with the calculated discount rate is the card reader / writer RA1, RA2, R
B1 to RB3 are set.

In addition, a storage device serving as a database is connected to the personal computer 20, and the above-described example of the operation totaling of the equipment and the totaling result such as the used device and the use date and time based on the card management number are filed in the database. . A general-purpose memory is provided in addition to the storage device, and a statistical area is allocated to the memory area. These tally result data are processed in the statistical area. PC 20
Is connected to a CRT (cold cathode ray tube) display or a liquid crystal display, and is configured to display a totaled result.

Subsequently, the coin laundry support system 2
The coin laundry card 10 as a prepaid card used in 00 will be described. FIG. 6 and FIG. 7 are conceptual diagrams showing a configuration example (front and back) of the coin laundry card 10. FIG.

The coin laundry card 10 shown in FIG. 6 has a vertical length of about 5 cm to 6 cm and a horizontal length of 8 cm to
The thickness is about 9 cm, and the thickness is about 0.3 mm to 1.0 mm. This card 10 is, for example, JIX-X-6301
A printed material is attached to a resin substrate such as compliant PET (polyethylene terephthalate). In this example, a magnetic recording system is adopted, and a magnetic body is provided inside or on one surface. An IC chip may be provided in the card.
Of course, when an IC chip is used, a contact type (with external terminals) or non-contact type IC card is a target.

The storage capacity of the coin laundry card 10 is 50 characters (47 user characters). One character is 8 bits (including a parity bit for error detection). Specific information recorded on the coin laundry card 10 includes:
As the management number, the serial number is 5 bytes, the card type is 1 byte, the owner number is 4 bytes, the store code is 2 bytes, the usage balance is 5 bytes, the expiration date is 8 bytes, and the block error detection character (BCC : Blo
The ck checker is 2 bytes and the spare area is 3 bytes.

The management number must not be duplicated with other card numbers issued by the same card vending machine 5. This management number is used to identify the issued coin laundry card group. Regarding the voucher type of the card, 50
Cash sales of 00 yen ticket, 2000 yen ticket, 1000 yen ticket, etc., with regard to use time width, 2 hour ticket, 1 hour ticket,
Different values are recorded depending on cash sales such as 30-minute tickets and 15-minute tickets, free issuances, loss refunds, and the like. This value is described as specific information, but does not change the operation of the system. mainly,
Used for store management, marketing research, and fraud detection.

As the owner number, a different value is recorded for each owner operating this system. When a plurality of stores are provided in the store code, a serial number for each store is recorded, and a different value is recorded for each store regardless of whether the store is a chain store. PC 20 to use balance
The same amount as the registered balance managed in is recorded. In the remaining use time width, the same use time width as the registered remaining time width managed by the personal computer 20 is recorded.

The expiration date records the card expiration date and its time. Card 1 that does not set this expiration date
In 0, for example, all “1” is recorded. The block check character is recorded to determine whether the data recorded on the card 10 is correct. The exclusive OR (or total value) of all data except for the block error detection character (BCC) is set. The spare area is reserved for future expansion. In addition, in order to prevent unauthorized counterfeiting of the card, the card 10 is provided with an area for recording dummy data.

FIG. 6 shows an example of a coin laundering card 10 for sales promotion. For example, a management number is written on the lower surface of the coin laundering card 10. In addition to the recording method described above, the management number may be embossed so as not to be easily forged, or if the IC chip is incorporated, the management number may be encrypted and recorded. In addition, "1000" indicating the name of "Coin laundry card" and 1,000 yen voucher
, A display of "1000 yen free ticket", characters of "use of washing machine and dryer" are printed as service items, and "valid until March 31, 2000" is described as the expiration date. Although not shown in the sales promotion coin laundry card 10 in which the available time width is recorded, a symbol such as “M15” indicating a 15-minute ticket may be displayed.

Further, "Self-laundry OO" is described as the name of the store, and a logo of the store is also printed. Of course, the management number, expiration date, usable amount and usable place are also displayed on the surface of the coin laundry card 10 for normal sale. The coin laundry card 10 for normal sale is almost the same as the contents in which the characters "free ticket" are deleted. Although not shown in the coin laundry card 10 for the usable time width, “M120” indicating a two-hour ticket, “M60” indicating a one-hour ticket, 3
The symbol “M30” indicating the 0-minute ticket is displayed.

A guide map is provided on the back surface of the sales promotion coin laundry card 10 shown in FIG. 7, and a place where the coin laundry card 10 can be used is displayed. The guide map displays the nearest station, road, and target, and the location of “self-laundry xxx”.
This is to make it easier for the customer to visit the coin laundry on foot or by car. Of course, the "self-laundry ○"
A guidance map indicating "OO" may be printed.
It is advisable to indicate the presence or absence of a parking lot.

The sales promotion coin laundry card 10 is distributed free of charge to each home together with a flyer advertisement such as a newspaper. On the other hand, the coin laundry card 10 for normal sale is automatically sold by the above-described card selling device 5. This is because the management number of the coin laundry card 10 sold by the card vending device 5 is grasped by the personal computer 20. The distinction between paid and free distribution is determined by reading and verifying the specific information recorded inside the card 10. This is for excluding the unsold coin laundry card 10 and performing the data aggregation process on the sold coin laundry card 10.

As described above, according to the coin laundry card 10 as the information recording medium according to the present invention, when the coin laundry card 10 is used, the usable place and the management number for each coin laundry card 10 are set. The date and time of use, the amount of use, the time range of use, and the like can be tabulated as a reference, and adjustments can be made to increase or decrease the provision of the washing or drying service according to the result of analyzing the usage status of the customer. Therefore, it is possible to support sales promotion of a coin laundry that provides a washing or drying service.

Next, an example of the appearance of a card reader / writer RA1 having a cash registering function will be described. The card reader / writer RA1 shown in FIG. 8 is attached to the washing machine SA1, and has a width W of about 150 mm and a height of 1 mm.
It has a housing of about 50 mm and a depth D of about 100 mm. On the front of the card reader / writer RA1, a card insertion slot 11, a return button 13, a start button 1
4. A cash slot 12, a return lever 15, a return port 16, and a liquid crystal display (hereinafter referred to as LCD) 17 are provided. In addition, other card reader / writer RA2 for washing machine
Have almost the same structure. In the card reader / dryer RB1 to RB3 for the dryer, the card insertion slot 11 is used.
Are different from those of the card reader / writer RA1, and the description thereof is omitted.

In the card reader / writer RA1, the card slot 11 is used for inserting the coin laundry card 10, and the return button 13 is pressed when the coin laundry card 10 is forcibly returned (discharged). Start button 14 is for washing machines PA1, PA2
Is pressed to start the operation of the dryer or the dryers PB1 to PB3. In the coin laundry card 10 of the amount information recording type, a start signal is transmitted to the washing machine or the dryer after the usage fee is subtracted from the card balance. In the coin laundry card 10 of use time recording type, a start signal is sent to the washing machine or the dryer after subtracting the use time width from the remaining use time width.

The cash slot 12 is used for inserting cash. The return lever 15 is used when forcibly returning cash. The return opening 16 is a portion where cash is lowered by operating the return lever 15. An LCD 17 as an example of a display unit is attached to an upper portion of the card insertion slot 11 so as to display the remaining balance of the coin laundry card 10 and the remaining time range. The LCD 17 uses a 16-digit liquid crystal display, and displays a set unit price for cash, a set unit price for a card, and a set use time width when a card is not inserted. Or the error content) or the remaining time width is displayed. After returning the card for a few seconds, it returns to the unit price display.

In this example, in the coin laundry card 10 of the money information recording type, the money information and the remaining balance of the coin laundry card 10 are compared by the personal computer 20, and the money information by the coin laundry card 10 is compared with the coin laundry card 10. If there is more than the registered balance, the card will be returned and the LCD
17 displays "This card cannot be used". The washing machines PA1 and PA2 and the dryers PB1 to PB-P are refused to provide the washing and drying service by the personal computer 20.
Control is performed to maintain the non-operation state of B3.

Further, in the coin laundry card 10 of use time recording type, the information relating to the available time width and the information relating to the remaining registration time width of the coin laundry card 10 are compared by the personal computer 20, and the coin laundry card 10 is used. Information on the available time range is
If there is more information than the information regarding the remaining registration time width, the card is returned and “this card cannot be used” is displayed on the LCD 17. The washing machines PA1 and PC2 are refused by the personal computer 20 so as to refuse to provide the washing and drying services in the same manner as the coin laundry card 10 for the amount information.
The PA2 and the dryers PB1 to PB3 are controlled so as to maintain the non-operating state.

The LCD 17 is a card reader / writer R
In the case where it is provided in A1 or the like, the usage balance of the coin laundry card 10 is subtracted from the remaining balance obtained by subtracting the usage amount of the coin laundry card 10 from the balance remaining by the personal computer 20, or the usage time width of the coin laundry card 10 is subtracted from the remaining registration time width. If the remaining use time width is insufficient, a message "Please insert a new coin laundry card." Is displayed on the LCD 17 after waiting for a predetermined time.

Next, an example of the internal configuration of the card reader / writer RA1 having a cash registering function will be described. FIG.
The card reader / writer RA1 shown in FIG. The internal bus 27 is provided with an interface 25 compatible with RS232C, and is connected to the personal computer 20 through the communication adapter 9 and the like.

The internal bus 27 has a CPU 21 and a RAM 2
2. The ROM 23 and the I / O interface 26 are connected. The I / O interface unit 26 is connected to a card read / write unit 18, a cash register unit 19, a return button switch 13A, a start button switch 14A, a return lever switch 15A, an LCD 17, and a device controller 24. .

In the card read / write section 18, when the coin laundry card (of course, a sales promotion card) 10 is inserted in the correct direction into the card insertion slot 11, the system control program recorded in the ROM 23 in advance is used. Based on that coin laundry card 10
The expiration date and the management number are read from the server using a character recognition function or the like.

When the management number is magnetically recorded on the card 10, the management number is read by a magnetic sensor. For example, the expiration date of the card 10 and the CPU 21
Is compared with the current time by the clock function, and if the expiration date has passed, the card can not be used,
The LCD 17 displays "Expiration date has passed". At the same time, the date and time of use, amount of use, device type and device number are temporarily recorded in the RAM 22 by the CPU 21. The date and time of use is obtained by a calendar function built in the CPU 21, and the amount of use, the time range of use, the device type and the device number are stored as ID information in a non-volatile memory (not shown) when the card reader / writer RA1 is connected to the dryer PA1. It is written and recognized by the CPU 21.

When the start button 14 is pressed, the CP receiving the ON information by the switch 14A is received.
U21 transmits a start command to the device controller 24 through the I / O interface unit 26. The washing operation is started in the washing machine SA1 that has received the start signal (command). In the example of the washing machine, one cycle of rinsing, washing, dehydration, and the like are performed by the start signal. In the dryer, hot air drying is performed for a predetermined time.

When the return button 13 is pressed prior to the start button 14, the CPU 21, which has received the ON information by the switch 13 A, deletes the information recorded in the RAM 22 and ejects the coin laundry card 10 from the card insertion slot 11. It is made to do. This is a so-called cancel operation performed by the customer. In this case, C
Since the start command is not transmitted from the PU 21 to the appliance controller 24, the washing machine PA1 maintains the non-operation state.

When cash is inserted into the cash slot 12 by a customer in order to receive the drying service, the money is counted by the cash registering unit 19 from the amount of the cash and is notified to the CPU 21. Along with the CPU
According to 21, the date and time of use, amount of use, use time width,
The device type and device number are temporarily recorded in the RAM 22. At this point, if the start button 14 is pressed,
Since the start command is transmitted from the CPU 21 to the device controller 24 as described above, the drying operation is started in the dryer SB1 that has received the start command.

When the return lever 15 is operated prior to the start button 14, the recorded contents of the RAM 22 are erased by the CPU 21 having received the ON information by the switch 15 A, and the cash is lowered from the return port 16. Is made. In this case, since the start command is not transmitted from the CPU 21 to the device controller 24, the dryer keeps the non-operation state. The information recorded in the RAM 22 is transmitted from the card reader / writer RA1 to the personal computer 2
0, but may be recorded on the coin laundry card 10 itself. In particular, when the method of the present invention is applied to a card having a built-in IC chip, compared to magnetic recording,
Since the card has a large memory capacity, specific information for preventing unauthorized use can be written, which is effective for preventing card forgery.

In this example, since the use amount or the use time width is transmitted to the personal computer 20, the use amount is subtracted from the registration amount, and the remaining amount is recorded on the coin laundry card 10 by the read / write unit 18. The usage time width is subtracted from the time width, and the remaining usage time width is calculated by the read / write unit 18 for the coin laundry card 10.
Will be recorded.

The subtraction process at this time does not depend on the personal computer 20 at the center, and the local card reader / writer R
This may be performed by the CPU 21 of A1. In this case, instead of inquiring the balance of the coin laundry card 10 of the management number and the remaining registration time width from the card reader / writer RA1 to the personal computer 20, information on the registration balance or the remaining registration time width of the management number is delivered. Then, the CPU 21 in the card reader / writer RA1 performs the subtraction process. The calculation processing of the personal computer 20 can be reduced. The process of notifying the personal computer 20 of the calculation result remains. The subtraction processing may be performed by any of the methods.

Next, a description will be given of a tallying example relating to the machine operation monitor in the coin laundry support system 200. In the tallying example according to the machine operation monitor shown in FIG. 10, the use state of the washing machines PA1 and PA2 and the dryers PB1, PB2 and PB3 at any time can be monitored. This counting example is displayed on the display of the personal computer 20. The contents of the display are the washing machines PA1, PA2 and the dryers PB1, PB2,
“Device type” such as PB3 is recorded. Toward the right end of the list, at least the “device No.”, “state”, “date”, “device time”, and “PC time” of the card reader / writers RA1, RA2, RB1 to RB3.
Time) is recorded. Of course, the content of the record is not limited to this, and the record related to the “use time width” is also recorded.

In the "Device No." column, "01", "0"
A serial number such as "2" is recorded. “Normal” and “Fault” are recorded in the “Status” column. Regarding this “normal”, the personal computer 20 and each card reader / writer R
Recorded when communication can be normally performed between A1, RA2, and RB1 to RB3. “Fault” is recorded when communication cannot be performed between them. In this method, a coin laundry card 10 with a management number is transferred from a personal computer 20 to each card reader / writer RA1, RA2, RB1 to RB1.
This is for accurate management with the RB3.

In the column of “date”, for example, 1
999-06-01 is recorded. This "date" is recorded using the calendar function of the personal computer 20. In the "Device time" column, each card reader / writer RA1,
The time is displayed by the calendar function and the clock function by the CPU 21 in RA2, RB1 to RB3. In the column of “PC time (PC time)”, the time by the calendar function and the clock function in the personal computer 20 is displayed. Of course, “device time” and “PC time (PC
Time) is the same time in advance, for example, “12:34:45”
Seconds ”. This is because when the card reader / writer RA1 or the like is improperly removed from the mechanical equipment and another card reader / writer or the like is reattached, it is possible to detect the difference in the time, thereby eliminating the illegal operation. .

As described above, according to the coin laundry support system 200, the tallying example relating to the machine operation monitor is displayed on the display of the personal computer 20, so that the washing machines PA1, PA2 and the dryers PB1,
The use state of PB2 and PB3 can be confirmed. The tally result may be printed out on recording paper by connecting a general-purpose printer or the like to the personal computer 20.

Next, an example of counting operation data in the coin laundry support system 200 will be described. In the tallying example of the operation data shown in FIG. 11, the coin laundry card 10 of the amount information recording type will be described.
In this counting example, the washing machines PA1 and PA2 and the dryer PB according to the day, the week, the month, the year, or the past months are used.
With respect to 1, PB2 and PB3, the usage status of a prepaid card user and a cash user can be monitored. This counting example is displayed on the display of the personal computer 20. The contents of the display are the washing machine P at the left end of the total list.
"Device type" such as A1, PA2 and dryers PB1, PB2, PB3 are recorded. Toward the right end of the list, at least the card readers RA1, RA
2, "apparatus No." of RB1 to RB3, "management number" of coin laundry card 10, "usage amount", "registration balance", "usage date", "usage time", "environment code",
“Store code” and “owner code” are recorded.

In the “device No.” column, “01”, “0”
A serial number such as "2" is recorded. In the column of "management number", a management number of the coin laundry card 10 sold by the card vending machine 5, for example, a management number relating to a customer who uses the washing machine PA1 = "00000" is recorded.
In the column of “usage amount”, the amount of use of the machine equipment used by the customer, in this example, the washing machine PA1 is recorded.

In the “registered balance” column, a balance obtained by subtracting the usage amount from the amount information of the coin laundry card 10 is recorded. Of course, regarding the price information, the case where the service fee at the time of the batch purchase is assumed and the case where there is no service fee are applied. In this example, the usage balance is obtained by subtracting the usage amount of 1000 yen from the amount information obtained by adding the collective purchase service fee of 500 yen to the sales amount of 5,000 yen.
In the column of “use date”, a date on which the customer uses the coin laundry, for example, 1999-06-01 is recorded. In the column of "use time width", a start time at which the customer uses the coin laundry, for example, 10:30:45 is recorded.

In the column of “environment code”, living environment information such as weather, temperature and humidity on the day of an event or an event is recorded. Information indicating the location of the coin laundry is recorded in the column of “store code”. Information indicating the owner of the coin laundry is recorded in the “owner code” column. Note that “*” indicates a cash user, which is excluded from the card management method based on the management number, but is counted as operation data. Therefore, the column of the remaining balance is also “*”.

FIG. 11 is common to the coin laundry card 10 of the use time recording type, but only the difference will be described. The “use time width” is recorded in the “use amount” column, and the “registered balance” column is recorded in the registered balance column. The “remaining use time width” is recorded to prevent unauthorized use. The usage time column shows the washing machine,
The time at which the dryer was used is recorded.

As described above, according to the coin laundry support system 200, an example of the total of the operation data is displayed on the display of the personal computer 20 for the day, week, month, year or past several months. Washing machine PA
With respect to 1, PA2 and dryers PB1, PB2, and PB3, the usage status of the prepaid card user and the cash user can be confirmed on the day, weekly, monthly, yearly, or for the past several months. The tally result may be printed out on recording paper by connecting a general-purpose printer or the like to the personal computer 20.

Next, a description will be given of a tallying example relating to the use status of the facility machine by only the prepaid card user. In the tallying example based on the prepaid card user shown in FIG.
Will be described. In this tallying example, the usage status of the prepaid card user can be monitored with respect to the usage status of the coin laundry for the day, weekly, monthly, yearly, or for the past several months. This counting example is displayed on the display of the personal computer 20. The display contents are created based on the operation data described above. For example, a “card management number” in which “00000” to “99999” are sequentially arranged at the left end of the tabulation list is recorded. The arrangement of the management numbers is not limited to this, and the management numbers may be actually arranged in ascending order of the numbers for the customers who have used the coin laundry card 10.

Toward the right end of the list, at least "kind note type", "date of use", "device type", "device No." of card reader / writer RA1, RA2, RB1-RB3, "use time", “Usage amount”, “registered balance”, “store code” and the like are recorded. of course,
The recorded contents are not limited to these.

In the column of “card management number”, the management number of the coin laundry card 10 sold by the card vending machine 5, for example, the management number of the customer using the washing machine PA1 = “00000” is recorded. In the “Voucher type” field, the sales price is 5,000 yen and the lump-sum purchase service fee is 5
The amount information of 5500 yen plus 00 yen is recorded. Of course, it may be recorded as a 5000 yen ticket as a denomination ID display. In this example, 50
In addition to 00 yen tickets, 2000 yen tickets, 1000 yen tickets, etc. are handled. The type of the prepaid card is not limited to this.

[0113] The column of "date of use" indicates the date on which the customer used the coin laundry, for example, 1999-06-01.
Is recorded. In the column of "apparatus type", the washing machine PA1, PA2 or the dryer PB1, PB2, P
B3 and the like are recorded. In the “Device No.” column, “0” is displayed.
A serial number such as "1" or "02" is recorded. In the column of "use time", a start time when the customer uses the coin laundry, for example, 10:30:45 is recorded. In the column of “usage amount”, the amount of use of the machine equipment used by the customer, in this example, the washing machine PA1 is recorded.

[0114] In the column of "registered balance", the balance obtained by subtracting the usage amount from the amount information of the coin laundry card 10 is recorded. In the example of this management number = “00000”, the remaining balance of the amount information = 5500 yen minus the usage amount 500 yen is 5000 yen. Information indicating the location of the coin laundry is recorded in the column of “store code”. If the customer has purchased the coin laundry card 10 and has never used the coin laundry, only the management number and the registered balance are recorded.

Although the coin laundry card 10 of use time recording type is common in FIG. 12, only the difference will be described. In the cash voucher type column, the usable time width includes, for example, "two-hour ticket", “One-hour ticket”, “30-minute ticket” and “15-minute ticket” are recorded, and information relating to “use time width” is recorded in the column of the amount of use. Information relating to the “registration remaining time width” is recorded in the column of the registered balance. The use time column records the time at which the washing machine or the dryer was used.

As described above, according to the coin laundry support system 200, a tallying example relating to the use status of the facility machine by only the card user is provided for each day, week, month, year, or past months. Since the information is displayed on the display of the personal computer 20, the usage status of the coin laundry by the prepaid card user can be classified according to the day, week,
Monthly, annual or past months can be checked.

Next, a description will be given of a tallying example relating to the use status of the facility machine only by the cash user. In the tallying example based on the cash user shown in FIG. 13, the usage status of the cash user can be monitored with respect to the usage status of the coin laundry by day, week, month, year, or past months. . This counting example is displayed on the display of the personal computer 20. The display contents are created based on the operation data described above. For example, in the case of the current day tallying example, “use date” is recorded at the left end of the list. Toward the right end of the list, at least, “Device type”, card reader / writer RA with cash registration function
1, "Device No.", "Usage Width", "Usage Amount", etc. of 1, RA2, RB1 to RB3 are recorded. Of course, the recorded contents are not limited to these.

In the column of “use date”, the date when the customer used the coin laundry, for example, 1999-06-01
Is recorded. In the column of "apparatus type", the washing machine PA1, PA2 or the dryer PB1, PB2, P
B3 and the like are recorded. In the "Device No." column, the card reader / writer RA1, RA2,
“01”, “0” as serial numbers of RB1 to RB3
2 "is recorded. In the column of "use time width", the start time at which the customer used the coin laundry, for example, 10:30:45, 10:00:00, 11:00:15
Seconds are recorded. In the column of “Amount of use”, the amount of use of the machine equipment used by the customer, in this example, the amount of use of the washing machine PA1 =
1000 yen, usage fee for dryer PB2 = 500 yen
Is recorded. In the last column of the list, the total amount of money on that day, for example, 50500 yen, is recorded as cash sales on that day.

As described above, according to the coin laundry support system 200, a tallying example relating to the use status of facility machines by cash users only, on the day, weekly, monthly, yearly, or for the past several months, Since the information is displayed on the display of the personal computer 20, the usage status of the coin laundry by the cash user can be confirmed on the day, weekly, monthly, yearly, or for several months in the past. The tally result may be printed out on recording paper by connecting a general-purpose printer or the like to the personal computer 20.

Next, an example of analyzing the operation rate of the equipment in the coin laundry support system 200 will be described. The analysis example of the operation rate of the facility machine in this example is common to the two record-type coin laundry cards 10. In this analysis example, first, the operating time is measured by day of the week, by time zone, by machine, and by device type, and then, by machine, by device type, by time zone, by day of the week, and by machine equipment (dryer / washing machine). The utilization rate of) is tabulated. Then, based on these aggregated data, the operating rates of each time zone, each day of the week, each type of equipment, and the like are analyzed, and the setting of general rates and discount rates is reviewed. The purpose is to improve the operation rate, that is, increase sales by printing pre-paid cards.

In the analysis example shown in FIG. 14, the usage status of the facility machine can be monitored with respect to the usage status of the coin laundry by day of the week. This counting example is displayed on the display of the personal computer 20. The display contents are created based on the operation data described above. For example, in the case of an example of counting days of the week, “time zone” is recorded at the left end of the list. To the right end of the list, at least,
"Day", "month", "fire", "water", "tree", "gold",
The day of the week of “Sat”, the “average weekly operating rate”, and the day below the column, the day of week operating rate and the like are recorded. Of course, the recorded contents are not limited to these.

In the "time zone" column, for example, at 6:00, two hours are taken as one unit with respect to the operation time of the facility machine.
8:00, 8:00 to 10:00, 10:00 to 1
2:00, 12:00 to 14:00, 14:00 to 1
6:00, 16: 00-18: 00, 18: 00-2
Eight types, 0:00 and 20:00 to 22:00, are recorded. In this example, the number is not limited to eight, but can be registered up to twelve.

The utilization rate A of the equipment on Sunday for each of these time zones is as follows: A = [(operating time cycle (minute) for each machine × the number of uses))
/ 120 min] × 100%, and the value is, for example, 1 corresponding to the above time zone.
0%, 15%, 15%, 20%, 20%, 15%, 15
% And 5%. The weekly average utilization rate B is given by: B = (ΣA) / 8, and the value is 14.4%.

The usage rate of each time zone from Monday to Saturday is as shown in FIG. 14, and the day-of-week operation rates are 7.5% on Monday, 7.5% on Tuesday, and 7.5 on Wednesday. %, Thursday is 8.1%, Friday is 5.7%, and Saturday is 13.6%. Further, the average operation rate for each time zone is given by C = Σ (utilization rate of equipment from Sunday to Saturday) / 7, and its value is, for example, 4.1%, 8.6%, 1
1.4%, 12.4%, 14.7%, 11.4%, 8.
6% and 1.4%. The weekly average operation rate, which is the average value, is 9.1%, which is 9.1% of the total equipment usable time.
This indicates that% has been used.

Therefore, in order to improve the operation rate of the equipment machine, that is, to improve the sales of the coin laundry, the discount rate in the time zone where the operation rate of the equipment machine is high and the day of the week when the equipment machine is frequently used are reduced. In addition, it is preferable to increase the discount rate in the time period when the operation rate of the equipment machine is low and the day of the week when usage is low. According to the analysis example shown in FIG. 14, the usage time zone from 6:00 to 8:00 on Monday, Wednesday and Friday, and the usage time zone from 20:00 to 22:00 from Monday to Wednesday, which are the least used by customers. The highest discount rate is set for each car. For example, it is set to 50% of the general fee.

Next, the usage hours on Sunday are 20:00 to 22:00, the usage hours on Monday are 8:00 to 10:00, and the usage time on Tuesdays is 6:00 to 20:00, with little customer use. 10:00, 18:00 to 20:00,
Tuesday and Wednesday use hours 18:00 to 20:00
The next highest discount rate is set, such as a car, a use time zone of 18:00 to 22:00 on Friday, and a car of 20:00 to 22:00 on Saturday. For example, it is set to 37.5% of the general fee.

As the utilization rate of the equipment machine gradually increases, the discount rate is set in the direction of decreasing the discount rate sequentially.
2:00 to 16:00 vehicles and Saturday usage hours 12:
A general fee without a discount rate is set for 00 to 16:00.

As described above, by analyzing the operation rates of the equipment such as the washing machine and the dryer of the coin laundry, the setting of the general charge and the discount rate is reviewed, and the operation rate of the equipment is improved. can do. Therefore, the sales of the coin laundry can be increased.

Next, a description will be given of an example of the fee setting for each day of the week and usage time in the personal computer 20. The charge setting example in this example is common to the two record-type coin laundry cards 10. In the charge setting table for each day of the week and use time shown in FIG. 15, 24 hours a day are divided in the vertical direction, for example, every 4 hours, and the use charges of the machine equipment for one week are allocated in the horizontal direction. Things. The mechanical equipment is a washing machine and a dryer.

In this example, as for the washing machine, the basic charge is 300 yen for 6 kg of washing, 300 yen for 10 kg, 1
400 yen for 2kg, 400 yen for 16kg, 5 for 20kg
It is assumed that 600 yen is set for 00 yen and 32 kg. FIG. 15 shows an example of a fee setting for each day of the week and use time of 400 yen for 16 kg of washing.

According to this fee setting table, the discount rate is set to 50% from 0:00 to 8:00 on Friday, when the customer is least used, and the usage fee is set to 200 yen. Next, the discount rate is 3 from 0:00 to 8:00 on Tuesday, Wednesday, and Thursday, and from 9:00 to 12:00 on Friday, when customer usage is low.
7.5%, and the usage fee is set at 250 yen.

[0132] Monday to Sunday except 9 to 12 o'clock except Friday, when customer use gradually increases, Monday to Sunday from 21:00 to 24:00, and Monday to Saturday and Sunday to 0
From hour to 8:00, the discount rate is set to 25%, and the usage fee is set to 300 yen. From 13:00 to 20:00 from Monday to Sunday, the discount rate is set to 0% and the basic charge (400 yen) is set.

As described above, when the usage fee is set for each day of the week and for each time zone by dividing the 24-hour day into 4-hour units, the operating rate of machines such as a washing machine and a dryer can be increased. In addition, Mondays when customers concentrate on laundromat
Since the discount rate is low from 13:00 to 20:00 on Sunday, the use of the coin laundry is reduced due to the psychology of the customer.
Until the hour, the discount rate is set to 50%, and then from 0:00 to 8:00 on Tuesday, Wednesday, and Thursday, when usage is low,
From 9:00 to 12:00 on Friday, the discount rate is set to 37.5%, so that its use is promoted.

Thus, it is possible to promote the operation of a coin laundry that provides the washing or drying service. In addition, the washing machine and the dryer can be operated on average without being affected by the use date and time. This charge setting is initially performed by the operator and the owner, but is adjusted so as to increase or decrease the charge setting in order to increase the profit most efficiently based on the result of analyzing the use situation using the learning function of the personal computer 20. be able to.

Next, a method of managing the coin laundry card 10 as an embodiment according to the present invention will be described by dividing into a process at the time of reading a card and a counting and analyzing process in the personal computer 20. In this example, it is assumed that the coin laundry card 10 is managed in a coin laundry support system 200 that provides a washing or drying service based on a coin information laundry card 10 of an amount information recording type or a usage time recording type. Of course, PC 2
0 and each card reader / writer RA1, RA2, RB
1 to RB3 are connected, and the card reader / writer RA1
Is attached to the washing machine PA1, the curly dryer RA2 is attached to the washing machine PA2, the curly dryer RB1 is attached to the dryer PB1, the curly dryer RB2 is attached to the dryer PB2, and the curly dryer RB3 is dried. It is assumed that it is attached to the machine PB3.

16 and 17 show processing examples (parts 1 and 2) of handling a card in the card reader / writer RA1 of the coin laundry support system 200 as an embodiment according to the present invention.
It is a flowchart which shows. In this example, it is assumed that the customer brings a money information recording type or usage time recording type coin laundry card 10 to which a management number is previously assigned. Regarding the two record-type coin laundry cards 10, the remaining balance or the use time width of the card 10 is the card reader / writer RA1, RA2, RB1-R.
It is assumed that the calculation is performed in B3 and the result is notified to the personal computer 20.

On the premise of this, the card reader / writers RA1, RA2, RB1 to RB3 with the cash register function scroll the cash charge, the card charge, and the use time width on the LCD 17 in step B1 of the flowchart shown in FIG. Execute. At the same time, in step B2, each card reader / writer RA1, RA2, RB1-R
In B3, the process waits for card insertion.

A. In the case of a money information recording-type coin laundry card 10 For example, the customer can purchase the money information recording-type coin laundry card 10 having the management number = “00000” by step B.
In step 2, the card is inserted into the card slot 11 of the card reader / writer RA1 of the washing machine PA1. As a result, the process proceeds to step B3, and the card reader / writer RA1 determines whether or not the card 10 is correctly inserted in the forward direction. At this time, if the magnetic information cannot be read, the determination is made in the reverse direction, inside out, or forgery. Therefore, when the card 10 is inserted in the forward direction, the process proceeds to step B4.

In this step B4, the validity period of the coin laundry card 10 is confirmed by the CPU 21. The card reader / writer reads the expiration date from the coin laundry card 10 using a character recognition function based on a system control program recorded in the ROM 23 in advance. In the case of the magnetic recording type, recorded data is read by a magnetic sensor or the like. In the case of an electronic card recording type, recording data is read from an IC chip by a reading sensor using an antenna. If the expiration date has not expired (within the expiration date), the process proceeds to step B5.

In this step B5, the management number = “000”
"00" is appropriate. In this case, the personal computer 20 can determine which number of the coin laundry card 10 is sold by which card vending machine 5 and which number is not sold. This can be dealt with by allowing the CPU 21 to recognize it.

Therefore, if it is determined that the management number of the card 10 is appropriate, the process proceeds to step B6, and a request to check the balance of the coin laundry card 10 corresponding to the management number is sent from the card reader / writer RA1 to the personal computer 20. Sent to. When the personal computer 20 receives the balance confirmation request, if the registered balance of the coin laundry card 10 corresponding to the management number exists, the registered balance is transmitted from the personal computer 20 to the card reader / writer RA1.
Reply to

In response to this reply, the balance confirmation result from the personal computer 20 is sent to the card reader / writer RA in step B7.
1 is received. Then, the process shifts to step B8 to determine whether or not the coin laundry card 10 has an appropriate balance. In this determination, the amount information recorded on the coin laundry card 10 is compared with the remaining balance of the card 10, and the amount information by the card 10 is stored in the management number = “0000” from the personal computer 20.
0 "has no reasonable relationship with the remaining balance
“This card cannot be used.” Is displayed on the LCD 17.

Therefore, if an appropriate balance exists,
The process shifts to step B9 to determine whether either the start button or the return button has been pressed. When the start button has been pressed, the process proceeds to step B10. The ON information when the start button is pressed is preferably temporarily stored in a register or the like and held. In step B10, the usage fee is subtracted from the remaining balance (registered balance) by the CPU 21.

At this time, if the registered balance is insufficient, the process shifts to step B 11, and a message “Please insert a new coin laundry card” is displayed on the LCD 17. Here, for example, when a new card is inserted within 120 seconds, the balance after subtracting the difference is displayed.

If the use fee can be properly deducted from the money amount information (remaining balance) of the coin laundry card 10 in step B10, the process proceeds to step B12, where the ON information by pressing the start button 14 and the use The CPU 21, which has received the information indicating that the usage fee has been properly deducted from the balance, transmits an activation command to the device controller 24 through the I / O interface unit 26. Thereby, the washing machine SA1 which has received the start command is started,
The washing operation is started. Of course, the customer throws the laundry into the washing machine SA1 to receive the laundry service.

Thereafter, the flow shifts to step B13, in which at least the management number of the coin laundry card 10 is read by the card reader / writer RA1, the date and time of use and the amount of use are recorded, and the washing machine type is determined by the customer. , The device number is temporarily recorded in the RAM 22. The contents of this record are stored in the personal computer 2 together with the management number.
0 is notified. Then, the process proceeds to step B14, and it is determined whether at least the usage balance is recorded on the card 10. In this example, since the usage amount is transmitted to the personal computer 20, the usage amount is calculated from the registered amount, and the remaining usage amount is recorded on the coin laundry card 10 by the read / write unit 18. If the usage balance has not been recorded, the process proceeds to step B15, where the usage balance is recorded. Then, the process proceeds to step B16, where the card 1
0 is discharged.

It is to be noted that when the card is inserted in the opposite direction in step B3, when the expiration date has passed in step B4, when the management number is inappropriate (for example, when an unsold coin laundry card is used), and If the remaining balance is inappropriate in step B8, and if the return button is pressed in step B9, the process proceeds to step B16, and the card is forcibly ejected.

Thereafter, it is determined in step B17 whether or not the processing in the card reader / writer RA1 is to be terminated. This decision is made by the owner. If the processing in the card reader / writer RA1 is not completed,
That is, when the coin laundry operation is to be continued throughout the day, the process returns to step B1 and returns from step B1 to step B1.
16 is repeated all day.

B. In the case of the coin laundry card 10 of use time recording type When this coin laundry card 10 is used, the processing from step B1 to step B5 is performed in the same manner as the coin laundry card 10 of the money amount information recording type, and the process proceeds to step B6. Then, a request for confirming the remaining time width of the coin laundry card 10 related to the management number is transmitted from the card reader / writer RA1 to the personal computer 20. When the PC 20 receives the request for confirming the remaining registration time width, if the remaining registration time width of the coin laundry card 10 corresponding to the management number exists, the remaining registration time width is transmitted from the personal computer 20 to the card reader / writer RA1. Will be replied.

By this reply, the confirmation result of the remaining registration time width from the personal computer 20 is received by the card reader / writer RA1 in step B7. And step B
Then, it is determined whether or not the coin laundry card 10 has an appropriate remaining registration time width. In this determination, the remaining use time width recorded on the coin laundry card 10 is compared with the registration remaining time width of the card 10 and the remaining use time width of the card 10 is determined by the personal computer 2.
If there is no reasonable relationship with the remaining registration time width for that control number from 0, "This card cannot be used."
Is displayed on the LCD 17.

Therefore, if there is a proper remaining registration time width, the flow shifts to step B9 to determine whether either the start button or the return button has been pressed. When the start button has been pressed, the process proceeds to step B10. The ON information when the start button is pressed is preferably temporarily stored in a register or the like and held. In step B10, the CPU 21 subtracts the use time width from the remaining use time width (registration remaining time width).

At this time, if the registered balance time width is insufficient, the process shifts to step B11 to display a message “Please insert a new coin laundry card” on the LCD.
17 is displayed. Here, for example, if a new card is inserted within 120 seconds, the remaining use time width after subtracting the difference is displayed.

If the use time width can be properly deducted from the usable time width of the coin laundry card 10 in step B10, the process proceeds to step B12, where the ON information by pressing the start button 14 and the remaining The CPU 21 that has received the information that the use time width has been properly deducted from the time width transmits a start command to the device controller 24 through the I / O interface unit 26. Thereby, the washing machine SA1 that has received the start command is started, and the washing operation is started. Of course, the customer throws the laundry into the washing machine SA1 to receive the laundry service.

Thereafter, the flow shifts to step B13, in which at least the management number of the coin laundry card 10 is read by the card reader / writer RA1, the date and time of use and the duration of use are recorded, and "washing machine" The device number is temporarily recorded in the RAM 22. The recorded contents are notified to the personal computer 20 together with the management number. Then, the process proceeds to step B14,
At least it is determined whether or not the remaining use time width is recorded on the card 10. In this example, the use time width is PC 20
The usage time width is calculated from the remaining registration time width, and the remaining usage time width is recorded on the coin laundry card 10 by the read / write unit 18. If the remaining use time width is not recorded, step B1
Then, the process proceeds to step 5, where the remaining use time width is recorded. Thereafter, the process proceeds to step B16, where the card 10 is ejected.

Note that when the card is inserted in the opposite direction in step B3, when the expiration date has passed in step B4, when the management number is inappropriate (such as when an unsold coin laundry card is used), and If the remaining use time width is inappropriate in step B8, and if the return button is pressed in step B9, the process moves to step B16, and the card is forcibly ejected. Subsequent processing is the same as that of the coin information laundry type coin-laundry card 10, and a description thereof will be omitted.

Aggregation and Analysis Process in Personal Computer 20 FIG. 18 is a flowchart showing an example of data aggregation and analysis process in the management personal computer 20 of the coin laundry support system 200 as an embodiment according to the present invention.

In this example, the personal computer 20 that has received the usage contents together with the management number of the coin information card 10 of the amount information recording type and the usage time recording type is used for each coin laundry card 10 based on the management number. In addition to summing up the usage amounts, the types and items of the washing or drying service are summed up. It is assumed that the usage status of the customer is analyzed by the personal computer 20 based on the data aggregation result. The coin laundry card 10 associated with the management number = “00000” in the example of the money amount information recording type is, for example, a prepaid card in which the money amount information = 5500 yen, which is the sum of the sales amount of 5000 yen and the lump-sum purchase service charge of 500 yen, is registered. Suppose there is.

On the premise of this, the operator or owner sets the usage fee for each machine, each time zone, and each day of the week as shown in FIG. 15 in step C1 shown in FIG.
Thereafter, in step C2, the personal computer 20 sets each of the card readers / writers RA1 and RA2 in accordance with the usage status of the customer.
2. Receive a balance confirmation request from RB1 to RB3.
In the example shown in FIG.
6, the management number = “00” from the card reader / writer RA1.
000 "is requested.

[0159] Regarding this balance confirmation, the card 10
As if the usage balance is recorded in the
If the registered balance of the corresponding management number is 0 yen in the database on 0, that is, if the registered balance is 0 yen and a card obtained by illegally operating a used card is used, Unauthorized cards can be eliminated by the balance confirmation function.

In step C3, the balance is confirmed by the personal computer 20, and when it is determined that the coin laundry card 10 with the management number = "00000" is a valid prepaid card, the result is inquired. Returned to card reader / writer RA1.

Thereafter, when the washing machine PA1 is started in step B12 of the above-described flowchart of FIG. 17, the process of step B13 is performed, and in step C4, the management number is transmitted from the card reader / writer RA1 to the personal computer 20.
Machine number (device type + device N) with "00000"
o) Since the data such as the date, hour, minute, and usage balance of the use is transferred, these data are received.

Then, in step C5, the living environment information such as the weather, temperature and humidity of the day of the event or the event at the event is inputted to the personal computer 20. These living environment information may be prepared in advance as an environment code. Then, the process proceeds to step C6, where the coin laundry card 1
Based on the management number of 0, the personal computer 20 counts the date and time of use and the amount of money for each coin laundry card 10, and also counts the type and item of the washing or drying service. The tallying process at this time is described in FIG.
0 to 13 as described above.

Thereafter, the process proceeds to step C7, in which the use status of the customer is analyzed by the personal computer 20 based on the data totalization result, and the provision of the washing or drying service is adjusted according to the analysis result. Of course, this analysis is initially performed with the involvement of operators and owners. For example, when the customer concentrates on the coin laundry, the discount rate is set low, and when the customer separates from the coin laundry, the discount for providing the laundry or drying service is adjusted by the personal computer 20 so that the discount rate is set high. You.

Thereafter, in step C8, the new offer price is distributed to each machine, that is, the card reader / writer RA1, RA2, RB1 to RB3 attached to the washing machine or the dryer. Then, in step C9, it is determined whether or not to end the processing in the coin laundry support system 200. This decision is made by the owner.
If you do not end the processing in the system, that is,
If the coin laundry operation is to be continued throughout the day, the process returns to step C1, and steps C1 to C8 are repeated throughout the day.

[0165] Regarding the coin laundry card 10 of the use time recording type, the personal computer 20 determines in step C2 the remaining registration time width from the target card reader / writer RA1, RA2, RB1, RB2 or RB3 according to the use situation of the customer. Is different from that of the coin laundry card 10 of the monetary information recording type, except for the point that the confirmation request is received.

As described above, according to the coin laundry support system 200 as an embodiment of the present invention, a predetermined amount of money is exchanged in advance, and a laundry is performed based on the coin information card 10 of the amount information recording type or the usage time recording type. Or, when providing the drying service, when the customer concentrates on the coin laundry, the discount rate is set low, so the use of the customer is refrained from the psychology of the customer, and when the customer is separated from the coin laundry, the discount rate is set. Is set high, so that its use is promoted. Thereby, it is possible to promote the sale of a coin laundry that provides the washing or drying service. Moreover, it is possible to operate the washing machines SA1 and SA2 and the dryers SB1 to SB3 that are provided on average for the washing or drying service without being affected by the use date and time. Further, the increase or reduction of the number of coin laundry facilities or places can be considered at an early stage.

(3) Another Embodiment FIG. 19 is an image diagram showing an example of collection and analysis of a sales promotion card as another embodiment according to the present invention. In this example, the prepaid card 10 for sales promotion as described with reference to FIGS. 6 and 7 is distributed to customers in advance without charge. This is to analyze the deepening, expansion and location improvement of the coin laundry market using the sales promotion prepaid card 10. This prepaid card 1
In 0, at least a management number, specific information for promoting product sales and service provision including whether it is paid or free distribution is recorded, but the expiration date, usable amount or usable time width, usable place, The usable provision device and information for eliminating unauthorized use of the prepaid card 10 may be recorded.

Before the card 10 is collected from the sales promotion prepaid card 10, the management number and the distribution target are determined. Therefore, it is possible to determine the trial date and time, the trial model, and the like of the target from the management number, and to measure the distribution result of the prepaid card 10 for sales promotion. For this purpose, the used prepaid card 10 is collected, and the customer's use result information is created based on the management number of the collected prepaid card 10. In the usage record information, the device type, the device No, the store code, the owner code, and the like are recorded based on the management number as described in the above embodiment. In this example, a case will be described in which the location improvement of the coin laundry market is particularly analyzed.

The prepaid card 10 for sales promotion includes a store name such as "self-laundry" and an expiration date and a guide map.
Zero yen tickets are distributed. At the time of distribution, a card management number, a distribution destination, and a distribution date are recorded. In this example, the "self-laundry" is provided at the center of the wavy circle shown in FIG. 19, and the following conditions are set to attract customers.

In order to develop a market within a radius of 2 km,
A sales promotion prepaid card 10 is distributed for each channel. The distribution form is distributed in newspaper advertisements or distributed in front of stations. Of course, it is also possible to go from the location of the “self-laundry” to the address of the customer and individually post the sales promotion prepaid card 10 containing the management number into a mail box or the like. With respect to the distribution destinations, a plurality of prepaid cards are prepared which are classified according to newspapers, towns, beauty salons, supermarkets, cafes, etc., and are assigned a management number in advance. This is to find new customers.

In order to develop a market other than a radius of 2 km, a prepaid card 10 for sales promotion is distributed for each channel. For the distribution destination, go to the customer's address and enter the management number in the mail box or the like. The sales promotion prepaid card 10 is individually posted. As a distribution form, a plurality of prepaid cards to which a management number is assigned in advance may be prepared, and particularly, may be individually distributed to a large-sized or medium-sized single-family household having a plurality of vehicles. This is to find new customers.

By printing the store map, the “self-
The “laundry” may be provided in a place not facing the main street. Rather, if it is easy to get in and out of the car and it is a location condition that can provide a parking lot for several cars,
This is a new and advantageous condition.

When the used prepaid card 10 is collected, a questionnaire is obtained from each customer. The questionnaire will ask for the customer's address. Of course, it is preferable to give a souvenir (prize) of a small gift to a customer who has answered the questionnaire. Regarding the contents of the questionnaire, it is preferable to fill in the address of the customer, the family structure, the type of house, the presence or absence of a private car, the type of the car, the means of transportation to the store, and the like.

Next, a description will be given of an example of analyzing the use status by the used prepaid card 10. FIG. FIG.
It is a flow chart which shows an example of analysis of a use situation by a used card as other examples concerning the present invention.

In this example, by obtaining the above-mentioned sales promotion prepaid card 10, the used prepaid card 10 and the questionnaire thereof, for example, a map showing the location of the coin laundry is displayed. , Display a specific mark at the location indicating each customer's address, draw a plurality of concentric circles with the coin laundry location as the origin, and use the customer based on the mark indicating the customer's address surrounded by the concentric circles Suppose we analyze the situation.

Assuming this, in step D1 of the flowchart shown in FIG. 20, the questionnaire is collected together with the sales promotion prepaid card 10 and the used prepaid card 10. In the questionnaire, please fill in at least the address of the customer, and if there is no problem, fill in the family structure, the type of house, the presence or absence of a private car, the type of car, the means of transportation to the store, etc. This is because it can be used as a management study material for suburban coin laundry. A souvenir may be given to the customer in response to this questionnaire.

Thereafter, in step D2, a map including the location of the store “self-laundry” is displayed on the personal computer 2.
0 is displayed on the display. For the map at this time, general-purpose map software may be used, or the position of the “self-laundry” is displayed on an independently created map. In the map software, coordinate positions are defined in a grid pattern in advance, and a function for specifying an address from the coordinate positions is added, so that function is used.

Then, the recovered prepaid card 10
In step D3, the position indicating the address of each customer is marked on the coin laundry map.
If the display is tabulated by the number of customers by region, by age group, or by channel, the number of users by frequency can be analyzed by equipment group, time zone, and day of the week from a geographical viewpoint. In the example shown in FIG. 19, the size of the mark is changed and displayed according to the usage amount of the prepaid card 10 used by the customer. The small black circle indicates the address location of the customer who has used once, and the large black circle indicates the address location of the customer who has used twice. It can be seen that the address locations of the customers who have used twice are distributed more near “self laundry”. In addition, when the sales promotion prepaid card 10 is distributed to a specific area where houses are concentrated, the usage status can be grasped.

For example, in FIG. 19, the wavy square marks indicate distribution of customers who use the prepaid card 10 for sales promotion of free 1000 yen coupons, although distribution areas are different. The solid squares indicate the distribution of customers using the prepaid card 10 for promoting free 1000 yen tickets. The distribution of customers using the prepaid card 10 is shown. Wavy small circle is free 100
The distribution of customers using the pre-paid card 10 for promotion of a zero-yen ticket is shown, and the wavy line circle indicates the distribution of customers using the pre-paid card 10 for promotion of a free 500-yen ticket. ing. The long wavy elliptical mark is distributed to a specific area, for example, a single-family promotion residential area.
The distribution of customers related to the prepaid card 10 for sales promotion of a 00 yen ticket is shown.

By this display, it is possible to grasp how far away from the "self-laundry" the customer at the address location has used the coin laundry. In the case of a suburban coin laundry, based on analysis of the new customer's address, channel, or age group, an active customer image is created for the laundry trial individually, and the distribution method of the prepaid card for sales promotion in the future. The efficiency can be further improved.

Thereafter, in step D4, the location of the self-laundry is further analyzed in order to analyze the specific distance from the self-laundry to which the customer at the address has used the coin-laundry. Is drawn as the origin, for example, a 2 km concentric circle is drawn.

Then, in step D5, the use status of the customer is analyzed using the personal computer 20. In the example shown in FIG. 19, one of the wavy squares is distributed within a radius of 2 km, and the other wavy square is distributed outside the radius of 2 km. From this,
Prepaid card 10 for promotion of free 1000 yen ticket
It can be understood that the customer according to the above has used the coin laundry regardless of the location conditions, that is, the distance to the store.

The solid square marks are distributed at a radius other than 2 km. From this distribution, it is possible that the customer associated with the prepaid card 10 for promoting the sale of a free 1000 yen ticket is far from the self-laundry. It can be seen that the coin laundry is used. Both the wavy ellipse and the wavy small circle are distributed within a radius of 2 km, but are free of charge.
It can be understood that these customers use the coin laundry regardless of the value of the 0 yen ticket and the 1000 yen ticket. In addition, it can be seen that many large black circles used more than once are distributed.

In this example, if it becomes clear that the usability of the coin laundry increases when the separation distance from the customer's residence to the store is within 2 km,
The long wavy elliptical mark is distributed within a radius of 2 km, and a prepaid card 10 for promoting free 1000 yen coupons distributed to a single-family new residential area is used. Will be able to catch repeaters.

Thereafter, in step D6, it is determined whether the analysis processing in the coin laundry support system 200 is to be ended. This determination is made by the operator or the owner. If the processing in the system is not completed, that is, if the analysis of the usage status of the customer related to the collected prepaid card 10 is to be continued, step D1
And the steps D1 to D6 are repeated. The analysis processing is ended by the end (YES).

As described above, in the embodiment according to the present invention, the sales promotion prepaid card 10 is distributed to customers in advance free of charge. Based on this, the laundry trial degree of the target customer group can be measured. Further, the used prepaid card 10 is collected, and the customer's use result information is created based on the management number of the collected prepaid card 10. Therefore, the location conditions of the store location and the customer's residence can be examined at an early stage based on the customer's usage record information, and a business prospect for future profit improvement can be made earlier. In addition, it is possible to analyze the usage by frequency by geographical and household, using the actual usage of the user, which could only be grasped in a conventional manner, as numerical values.

(4) Merchandise Sales Service Providing Network Operation System as Embodiment FIG. 21 is a block diagram showing a configuration example of a merchandise sales service providing network operation system 300 as an embodiment.

In this embodiment, centralized management means connected to each merchandise sales service providing system by communication means is provided, and operation result information is acquired from each merchandise sales service providing system, and each merchandise sales service providing system is obtained. Analyze the customer's usage status in the service providing system, and install the product sales service providing system by adjusting the offer price related to product sales or the usage time span related to service provision according to the customer's usage status. Even if the locations are dispersed in regions, it is possible to obtain the operation result information of any product sales service providing system almost instantly without having to go to each installation location, and to make each product sales service In the provision system, by equipment and machinery that sells goods or provides services,
It enables the comparison of occupancy rates by day of the week and time zone, comparison of sales amounts, and correction of equipment conditions and the like more quickly.

The merchandise sales service providing network operation system 300 according to the present invention has m (m ≧ 2) shown in FIG.
Has a commodity sales service providing system Tj (j = 1 to m). Each of the merchandise sales service providing systems Tj is provided with its installation location dispersed in a region. For example, in the same location in multiple store units, in the same town in multiple location stores, in the same prefecture in multiple municipal locations,
The present invention is applied to a case where the product sales service providing system Tj is provided in a plurality of locations of stores in prefectures in Japan and in a plurality of countries outside of Japan. This is because a plurality of stores in Japan and overseas may be managed collectively in the case of corporate business.

In each merchandise sales service providing system Tj, a predetermined amount of money is exchanged in advance as described with reference to FIG. 1, and based on the portable information recording medium 1 of the money information recording type and the use time recording type. It is designed to support the business of selling goods or providing services. Information recording medium 1
Some are exchanged in advance for the amount of money or time width that can be used for a fee, and others are provided free of charge. The information on the available amount or time range and the specific information such as the management number, the expiration date, and the available store are recorded on, for example, an attached magnetic tape. The information recording medium 1 is not limited to magnetism, and may be, for example, an IC card in which information of a money amount or a time width that can be used in an IC chip is electrically recorded.

Communication means 29 is connected to each of the merchandise sales service providing systems Tj through a communication modem. The communication means 29 includes a public telephone line, a satellite communication line, an IS
A wired communication line such as a DN line or an Internet line or a wireless communication line such as a commercial wireless communication is used. The communication means 29 includes management means 3 for the owner or operator.
0 is connected, and each merchandise sales service providing system Tj is centrally managed.

When the management means 30 obtains the operation result information from the merchandise sales service providing system Tj, it analyzes the usage status of the customer in each merchandise sales service providing system Tj, and sells the merchandise according to the usage status of the customer. Is adjusted so as to increase or decrease the offer price or the use time width for providing services.

In this example, the management means 30 includes the communication modem 28,
It has a data totaling unit 32, a control device 33, a setting unit 34, and a storage unit 35. The communication modem 28 of the management means 30 is used by connecting to the communication modem 28 of each merchandise sales and service providing system Tj through the communication means 29.

The communication modem 28 of the management means 30 is connected to the data aggregation means 32, and based on the operation result information obtained from each product sales service providing system, at least the sales amount of the information recording medium 1 and The sales amount related to cash is calculated.

A control device 33 for management is connected to the data totaling means 32. In order to enable monitoring and management mainly from a remote place, the data totaling means 32 is used.
Is analyzed so as to increase or decrease the provided price related to product sales or the use time width related to providing services. For example, the control device 33 adjusts the offer price for selling the product or the use time width for providing the service according to the use time zone of the information recording medium 1 and the living environment information on the use day. Specifically, in each of the merchandise sales and service providing systems Tj, the control device 33 lowers the discount rate when the customer concentrates on the store, and increases the discount rate when the customer separates from the store. In this way, the provision price related to the sale of goods or the use time width related to the provision of services is adjusted.

With this adjustment, the control device 33 sets a charge for each use time zone and day of the week for each equipment and machinery that sells goods or provides services based on the result of analyzing the usage status of the customer. For example, when the discount rate is changed according to the day of the week and the time of use, etc. for the offer price related to product sales or the service time width related to service provision, the upper and lower limits of the target charge are set for the owner's target fee. It is made to do. Within this range, the control device 33 calculates the optimal discount rate. The usage fee corrected at the calculated discount rate is notified to each merchandise sales service providing system Tj, and set in the information reading and recording device Ri through the control device 3 thereof.

Also, in the case where each of the merchandise sales service providing systems is provided with a change machine and a sales device 5 for the information recording medium 1, the control device 33 manages cash in and out of the change machine and the sales device 5. . This is for grasping the information recording medium 1 relating to the product or service on the day, cash sales, and change for exchange. The control unit 33 includes a storage unit 3
5 are connected, and the operation result information acquired from each merchandise sales service providing system Tj is recorded. For example, a management file is provided in the storage unit 35, and operation result information in which the sales amount related to the information recording medium 1 and the sales amount related to cash are totaled for each product sales service providing system Tj is recorded. The operation result information includes operation information of equipment and machinery that is provided in each of the merchandise sales and service providing systems Tj and that sells or provides services.

Further, the merchandise sales service providing system Tj
Where electricity, lighting, water supply, and door-closing equipment and machinery other than equipment and machinery for selling goods or providing services are provided in places where services to which A remote control device for remotely controlling the device is provided. In this example, the remote control device also serves as the control device 33 provided in the management means 30. For example, the control device 33 instructs the product sales and service providing system Tj to display "stop operation" when a failure occurs in the equipment and machinery that sells or provides services in the product sales and service providing system Tj. It is done as follows. The communication modem 28 in the management means 30 is connected between the control device 33 and the communication means 29.

Note that the merchandise sales service providing system Tj is provided for each store, and each merchandise sales service providing system Tj is provided.
In j, a money information recording type and use time recording type information recording medium 1 to which a management number is added in advance as shown in FIG. 2 is used. As the information recording medium 1, a so-called prepaid card such as a magnetic card or a contact type or non-contact type IC card is used. In this system, a plurality of providing devices Si
(I = 1 to n) are provided, and goods or services are provided based on the information recording medium 1. The providing device Si is an information reading and recording device Ri through a local network such as a LAN.
Or, it provides goods or services in accordance with an operation instruction from the cash register function, and corresponds to, for example, a vending machine for soft drinks, a washing machine / dryer in a coin laundry, or a game machine in a game center. .

[0200] In addition, vending machines for alcohol and the like, vending machines for food shops such as hamburgers and hot docks, equipment for various game centers, massage health centers, and sports equipment utilization centers are also targeted.

Each of the providing devices Si is provided with an information reading / recording device Ri (i = 1 to n), which reads the management number of the information recording medium 1 and uses the date and time of use, amount of use, product or service. Are recorded. The information reading / recording device Ri has a reading function, a calculating function, a calendar function, a displaying function, a returning function, and the like. The information reading and recording device Ri confirms the information such as the available amount or time width and the available stores etc. recorded on the information recording medium 1,
A value obtained by increasing or subtracting the price or time width of a product or service to be provided from this money amount or time width is recorded and displayed, and an operation instruction is issued to the providing device Si. For example, the information reading / recording device Ri has a reader / writer function of reading and recording information on a magnetic tape or an IC chip.

Further, the information reading / recording device Ri exchanges information with the control device 3 through a local network such as a LAN to determine the validity of the information recording medium 1 from the specific information recorded on the information recording medium 1 by the expiration date and usage. Judgment is also made from the possible amount or time width and the available stores or groups of stores, and the acceptance or rejection of the information recording medium 1 is determined. In the case of refusal, "rejection" is displayed and the information recording medium 1 is returned. It is done as follows.

The information reading / recording device Ri is provided by the providing device Si.
When the is operating, a display indicating that it is operating is performed, and when it is not operating, the required amount or available time width at that time by the information recording medium 1 and the required amount or available amount by using money are used. The display is made in comparison with the time width. This information reading and recording device Ri may be built in the providing device Si, or may be separately provided.

In addition, an information reading / recording device Ri having a cash registration function for handling cash (money) is used. The money registering function has a money acceptor that accepts only a specific type of money, and has a function of determining whether or not a specific type of money is appropriate.
The information transmission to the control device 3 and the operation instruction to the providing device Si are performed through a local network such as N. This money registration function may be built in the providing device Si, or may be separately installed.

The information reading / recording device Ri is connected to the data totaling means 2. The date and time of use and the amount of money recorded for each information recording medium 1 by the information reading / recording device Ri are managed by the information reading / recording device Ri. The number and the type and item of the product or service are tabulated along with the number. An editing function realized by a software program of a general-purpose personal computer is used for the data totaling means 2.

The control device 3 is connected to the data totaling means 2 and is electrically connected to the managing means 30 through a communication modem 28 by wire, wirelessly or by telephone line. In the control device 3, communication control is performed so that the result of counting by the data counting unit 2 is communicated to the management unit 30 through the communication modem 28.

The communication modem 28 in each merchandise sales service providing system Tj is connected between the control device 3 and the communication means 29. A local network such as a LAN is used inside the merchandise sales service providing system Tj, and an information reading / recording device Ri with a money registration function and a providing device S
i, the data totaling means 2, the control device 3, and the vending device 5 are connected, and bidirectional communication can be performed between them.

As a matter of course, the control device 3 may be provided with a function of analyzing the usage status of the customer and adjusting the provision price for selling the product or the use time width for providing the service. For example, in the system Tj, the control device 3 analyzes the usage status of the user of the information recording medium 1 and the cash user based on the result of the counting by the data counting means 2 described above, and relates to the offer price or the service provision related to the sale of the product. It is adjusted to increase or decrease the usage time width.

[0209] Also in this example, when managing the money amount information of the information recording medium 1 of the monetary information recording type as the registration balance, the control device 3 subtracts the usage amount of the information recording medium 1 from the registration balance. Is calculated. The usage balance is totaled as a balance based on the management number of the information recording medium 1. The balance is entered in a database listing. When the information on the available time width of the information recording medium 1 of the use time recording type is also managed as the remaining time width of registration, the control device 3 subtracts the use time width of the information recording medium 1 from the remaining time width of registration. To calculate the remaining use time width. The remaining use time width is counted as the registration remaining time width based on the management number of the information recording medium 1. The remaining registration time width is entered in the database list.

[0210] The control device 3 records a predetermined billing amount or a predetermined available time range for each providing device Si in the case of using the cash registering function, or accepts a specific store or an acceptable store when the information recording medium 1 is used. The information of the store group and the charge amount for each year, month, day, time zone, day of the week, or period, or the available time width at a fixed charge amount for each providing device Si are arbitrarily set in advance. In addition to this function, such information is instantaneously instructed to the information reading / recording device Ri, and information on the information recording medium 1 from the information reading / recording device Ri is analyzed to determine whether the information recording medium 1 is acceptable.・ Be instructed. At this time, the amount of money charged from the cash register function or the actual use time width and the date and time of operation have been recorded for each providing device, or the management number of the information recording medium 1 and the billing information from the information reading and recording device Ri have been recorded. The amount of money or the actual use time width and the date and time of operation are recorded for each providing device.

[0211] The control device 3 displays the total operation status using the money through the money registration function and the total operation status using the information recording medium 1 through the information reading and recording device Ri for each providing device or for each providing device group. Alternatively, the entire providing apparatus has a function of measuring, analyzing, and displaying the sales amount and the operating time on a screen. The control device 3 includes:
It is composed of a function for printing all display screens and the like, for example, a computer.

[0212] Thus, the information recording medium 1 can be shared between the store group under the same management entity or the affiliated management entities with the acceptable information recording medium 1 determined by the control device 3. It is. If the convenience of the user of the information recording medium 1 is taken into consideration, the management body can promote sales by this function.

The connection of the setting means 4 described with reference to FIG. 1 may be omitted for the control device 3 in each store. This is because the provision price related to the sale of goods or the use time width related to the provision of services is operated so as to be set by the central management means 30. Of course, the setting means 4 may be provided for each store.

As described above, according to the merchandise sales service providing network operation system 300 according to the embodiment, each of the merchandise sales service providing systems T1 to Tm is connected to the management means 30 via the communication means 29, and each of the merchandise sales services is provided. In the service providing system Tj, a business of selling goods or providing services is performed based on the portable information recording medium 1 of a monetary information recording type and a use time recording type. The operation result information relating to this task is transmitted from each merchandise sales service providing system Tj to the management means 30 by the communication means 29. Management means 30
Then, in order to centrally manage the business by each of the merchandise sales service providing systems Tj, the operation result information is acquired from the merchandise sales and service provision systems Tj, and the usage status of the customer in each of the merchandise sales and service provision systems Tj is analyzed. According to the customer's use situation, the price provided for selling the product or the use time width for providing the service is adjusted to increase or decrease.

Therefore, a geographical and wide area, that is, a plurality of stores at the same location, a plurality of stores in the same town, a plurality of municipalities in the same prefecture, and a plurality of prefectures in Japan. The store unit at the location of
Even if the merchandise sales service providing system Tj is dispersedly provided in store units in a plurality of countries outside the country, except for cash collection, without going to each store, the management means 30 provided in the center allows any merchandise to be provided. Sales service providing system T
j can be obtained almost instantaneously.

In addition, it is possible to compare the operating rates of each equipment sales / service providing system Tj for each equipment / machine, day of the week, and time of day that provide or provide services, and to compare the sales amount. Can be corrected by the management means 30 more quickly. In addition, since the electric equipment, the lighting equipment, the water supply equipment, and the door-closing equipment mechanical equipment provided in each of the merchandise sales service providing systems Tj are remotely controlled by the control device 33, repairs to the electricity, water utilities, equipment mechanical equipment, and the like are performed. You can make decisions earlier.

The control device 3 is mainly installed at the personal computer 20 provided at each store, that is, at the site, and performs the operation and the count management of the providing device at the site. The control device 33 is provided at the personal computer 40 for central monitoring. In addition, it has a function of monitoring the control devices 3 at a plurality of sites and changing conditions from a remote place. For example, the control device 33 can change the contents of the price or available time width of each of the providing devices of the control device 3, can monitor the operating rate from the operating status of each of the providing devices of the control device 3, and can receive the balance of money. Can be confirmed.

Further, according to a local network such as a LAN, the information reading / recording device Ri is electrically connected to the providing device Si, an operation instruction is issued to the providing device Si, and the specific information of the information recording medium 1 is read. The information is transmitted to the control device 3 via the recording device Ri, the appropriateness determination of the information recording medium 1 is transmitted to the information reading and recording device Ri, and the information on the increase or decrease of the price or the available time width by the control device 3 is transmitted to the information reading and recording device R.
i, the operation instruction from the information reading / recording device Ri to the providing device Si, the specific information from the information reading / recording device Ri to the control device 4, and the provision of predetermined money receiving information from the cash registering function. Information can be transmitted to the device Si and the control device 3, information can be provided from the control device 3 to the control device 33, and information can be changed in the control device 3 by the control device 33.

Therefore, when a plurality of providing devices Si are installed in the merchandise sales service providing system, an information reading / recording device Ri with a money registration function is installed in each of them, and at least one control device 3 is installed. It can be connected by a local network such as a LAN, and can be networked with the management means 30 through the communication means 29. Thereby, the control device 33 can monitor and manage the plurality of control devices 3. That is, the control device 33 monitors and manages the plurality of control devices 3, that is, stores, and each control device 3 monitors and monitors the plurality of providing devices Si, the information reading / recording device Ri connected thereto, and the cash registering function. You can build a network to manage.

Further, according to this embodiment, the control device 3
Has a function that allows the user to arbitrarily set in advance the amount of charge or the available time width at a fixed amount of charge by year, month, day, time zone, day of the week, and period. In addition to this function, it has a function of instantly instructing the information reading and recording device Ri to the information reading and recording device Ri. In the case of money use, the price or available time range for money use is the same level, and the price or available time for money use in the year / month / day / day / day of the week or period when the use of the providing device Si is not concentrated The price or available time width that is advantageous to the user as compared with the width can be provided.

Further, according to the present embodiment, the function of analyzing the information on the information recording medium 1 from the information reading and recording apparatus Ri and judging / instructing the acceptability of the information recording medium 1 is provided. If the information recording medium 1 has been tampered with and the available stores, location information, expiration date, usable amount, or available time range have been forged, the control device 3 controls the rationality of the information on the information recording medium 1. In the case of rejection, the rejection is displayed on the information reading / recording device Ri, and the information recording medium 1 is returned. At the same time, the operation status screen of the control device 3 displays the occurrence time of rejection and the device that generated the rejection. can do.

Further, according to the present embodiment, the information reading / recording device Ri has a function of recording the amount of money charged from the cash registering function or the actual use time width and the date and time of operation for each equipment. I have. Together with this function, the function of recording the management number of the information recording medium 1 from the information reading / recording device Ri, the billing amount or the actual use time width, and the date and time of operation for each providing device is integrated. It is possible to display the operation status, such as the operating rate and the sales amount, for example, the total sales amount, the money balance due to the sales of only the money, and the like, by the use of the money and the use of the information recording medium 1 for each day of the week or for each period of the month and date.

According to the present embodiment, the operating rate of each providing device Si, the same providing device Si, or each providing device group can be analyzed for a long period of time by day of the month, date and time, and the set price or usage can be analyzed. It is possible to judge the appropriateness of the available time range, change these prices or the available time range, improve the overall operation status, improve sales, and objectively judge the appropriateness of the number of equipment to be provided and the configuration. It makes it easier to deal with investments of scale.

(5) Embodiment FIG. 22 is an image diagram showing a configuration example of a coin laundry network operation system 400 as an embodiment.

In this embodiment, the coin laundry card 10
It is a network operation system that can accept both usage of money and money, and is applied to charge collection, counting management, and remote management in a coin laundry. For example, a coin laundry support system Tj (j = 1 to 3) provided in each of three stores, and one personal computer (hereinafter referred to as a central command personal computer) 40 provided to be commanded and managed centrally by an owner or operator 40
Are connected by the communication means 29. In the central command personal computer 40, each coin laundry support system Tj
From the customer, the usage status of the customer in each coin laundry support system Tj is analyzed, and the provision of the laundry or drying service is adjusted to increase or decrease according to the usage status of the customer. Then, even if the installation locations of the coin laundry support system Tj are dispersed in a region, the operation result information of any coin laundry assistance system Tj can be obtained almost instantaneously without going to each installation location. Along with
Moreover, in each of the coin laundry support systems Tj, it is possible to quickly compare the operating rates of the washing machines and the dryers that provide the washing or drying service, the operating rates by day of the week, and by time of day, the comparison of the sales amount, and the equipment conditions. It is like that.

The coin laundry network operation system 400 according to the present invention includes, for example, a coin laundry support system Tj (j = 1) for three stores shown in FIG.
To 3). Each of the coin laundry support systems Tj is provided with its installation location dispersed in a region. For example, when a corporation operates three stores in the same prefecture, the first municipalities are provided with a coin laundry support system T1, the second municipalities are provided with a coin laundry support system T2, and the third municipalities are provided with a coin laundry support system T2. A coin laundry support system T3 is provided.

Each coin laundry support system Tj
In FIG. 6, as described with reference to FIG. 6, a predetermined amount of money is exchanged in advance, and a task of providing a washing or drying service based on the coin information card 10 of the amount information recording type and the usage time recording type is supported. . A coin laundry support system Tj is provided for each store, and each of the coin laundry support systems Tj uses two recordable coin laundry cards 10 to which a management number is previously assigned.

The coin laundry card 10 as the information recording medium 1 or the coin laundry card 10 for promoting the sale of free tickets includes a prepaid amount or usable amount, an expiration date of the card, usable equipment information, and a store designation for limiting use. Specific information is recorded. The coin laundry card 10 is as described above.

This system 400 includes two washing machines SA.
i (i = 1, 2) and three dryers SBi (i = 1 to
3) is provided, and a washing or drying service is provided based on the coin laundry card 10.

A card reader / writer RA1 having a cash registering function is attached to the washing machine SA1, and the washing machine S
The card reader / writer RA2 is similarly attached to A2, and the card reader / writer RB is attached to the dryer SB1.
1, a card reader / writer RB2 is attached to the dryer SB2, and a card reader / writer RB3 is attached to the dryer SB3. Each of the card readers RA1, RA2, RB1 to RB3 manages the coin laundry card 10. The number is read, and the date and time of use, amount of use, type and item of the washing or drying service are recorded.

The card reader / writers RA1, RA
2, card insertion slot 11 is provided in RB1 to RB3,
The card 10 has a size that can be inserted and has a shape that can be inserted. In addition, the card reader / writer RA
A coin slot 12 is provided at 1, RA2, RB1 to RB3 to accept only a certain type of coin. A money acceptor is provided therein, and the charge cannot be changed instantaneously because the charge is set mechanically. However, a money registration function may be added to enable communication with the personal computer 20. .

Each card reader / writer RA1, RA
2, a personal computer 20 for a store is connected to RB1 through RB3 through the communication adapter 9, and the date and time of use and the amount of money recorded for each coin laundry card 10 by the card reader / writer RA1, RA2, RB1 or RB3 are set to In addition to counting based on the management number of the coin laundry card 10, the type and item of the washing or drying service are counted.

That is, when the coin laundry card 10 or the free ticket card for sales promotion is inserted into the card insertion slot 11 during the set time period, the specific information contained in these cards 10 is transmitted to the card reader writer RA1.
Etc. and transmitted to the personal computer 20. The personal computer 20 analyzes the specific information, determines whether the card 10 is appropriate, and instructs the card reader writer RA1 or the like to indicate "rejection" for a card to be rejected. The personal computer 20 also determines whether the coin laundry card 10 is within the expiration date and whether it is a usable store and the provision device Si, and in the case of rejection, displays the rejection on the card reader writer RA1 or the like. Then, the card 10 is returned. If the specific information contained in the card is appropriate and the use is appropriate, the personal computer 20 can use the card reader / writer RA.
Instruct 1st etc. to accept, card reader writer RA1
Increases or subtracts a predetermined price or usage time width from the remaining usage time or usage time width of the card 10, re-records the result value on the coin laundry card 10, returns it, and provides a providing device Si such as a washing machine or a dryer. Is instructed to operate.

In this store personal computer 20, the centralized personal computer 40 transmits the data totalization result through the communication modem 28.
The communication is controlled so as to communicate with. Of course, the store personal computer 20 may be provided with a function of analyzing the usage status of the customer and adjusting so as to increase or decrease the provision of the laundry or drying service. In this example, the money information recording type coin laundry card 10 is managed with the money amount information as a registered balance, and a personal computer 20 for a store is used.
Is used to calculate the usage balance by subtracting the usage amount of the coin laundry card 10 from the registration balance. The remaining balance is counted as a balance based on the management number of the coin laundry card 10. The balance is entered in a database listing.

In the case where the information regarding the available time width of the coin laundry card 10 of the use time recording type is managed as the remaining time width of registration, the personal computer 20 determines the use time width of the information recording medium 1 from the remaining time width of registration. The remaining use time width is calculated by subtraction. The remaining use time width is counted as the registration remaining time width based on the management number of the coin laundry card 10. The remaining registration time width is entered in the database list.

In addition, in the personal computer 20, for example, during a time zone in which usage is concentrated on a day-by-day basis, the same price or time width as that of money is set even when using a card.
Since the use is quiet during a certain day of the week, a more advantageous price or time width can be set for card use. By setting a more favorable price or available time range, usage can be changed during the past, when it was quiet, preventing excessive standby due to excessive concentration and avoiding customer departure, improving overall operation status And improve sales.

Thus, the advantageous price or time width can be set in advance by the personal computer 20 for each time zone and each day of the week.
The set price or time width is instantly transmitted to the card reader / writers RA1, RA2, RB1 to RB3 of the washing machine or the drying machine, which is the related providing device Si, and displayed on these display surfaces. When the coin laundry card 10 is inserted, for example, the card reader / writer RA1 increases / decreases at a set price or time width, and the result is re-written on the coin laundry card 10.

As described above, the operation rate of each day of the week and the time zone of the same as a result of changing the price or the time width can be instantaneously calculated for each providing apparatus or the same providing apparatus group, or for the entire washing machine, the entire dryer, or the entire store. By analyzing the above, it is possible to objectively modify the price policy or the time width policy.

Further, in the personal computer 20, for example, the sales from the use of money by the money registration function in the providing device Si such as a washing machine or a dryer and the sales from the coin laundry card 10 are totaled in the day and time zones. Therefore, money collection at the coin laundry can be accurately performed even by a non-responsible person instead of the responsible person. This is because the current money balance is grasped by the personal computer 20.

Further, in the personal computer 20, when the coin laundry card 10 is used, all the management numbers of the card 10 are recorded in the operating status, so that if a check is made using the card number, the use history of the card number can be analyzed. . If the card number and the specific user are recorded in advance at the time of card distribution, the usage tendency of the specific user can be grasped.
In addition, even for users who cannot be identified at the time of distribution, it is possible to collect user information through sales promotion such as collecting a certain number of used cards or a fixed amount of used cards and providing prizes etc. in response to questionnaire responses Become.

In the personal computer 20 in each store, the function of setting the usage fee described in FIG. 1 may be omitted. This is because the provision of the washing or drying service is operated so as to be set by the central central command personal computer 40. Needless to say, a function for setting a usage fee for the washing or drying service may be provided for each personal computer 20 for each store.

Each coin laundry support system Tj
Is connected to the communication means 29. The communication means 29 includes a communication modem 28, a public telephone line, a satellite communication line,
A wired communication line such as an ISDN line or an Internet line or a wireless communication line such as a commercial wireless communication is used. A central command personal computer 40 for an owner or an operator is connected to the communication means 29 so that each coin laundry support system Tj is centrally managed. The personal computer 40 records a preset price or available time for each day of the week or period for each year, month, day, and time zone. The card is transmitted to the card reader / writers RA1, RA2, RB1 to RB3, etc. through the personal computer 20 of the store,
The differentiated information is compared with the price at the time of using the money or the available time range and displayed.

In the central command personal computer 40, when the operation result information is acquired from the coin laundry support system Tj, the use situation of the customer in each coin laundry support system Tj is analyzed, and the washing or drying service is performed according to the customer use situation. Adjusted to increase or decrease the consideration provided. For example, in the personal computer 40, the daily sales by card and the sales by money are grasped from the personal computers 20 at a plurality of stores at any time. PC 4 as central monitoring function
At 0, the comparison of sales at a plurality of stores, the comparison of the operation status, the grasp of the money balance, and the like are performed instantaneously. Card number inspections are performed at a plurality of stores, and usage trends of specific users can be analyzed.

In this example, the central command personal computer 40 is connected to the communication modem 28 and constitutes the above-mentioned data totaling means 32, control device 33 and setting means 34. In the central command personal computer 40, based on the operation result information acquired from each coin laundry support system Tj, at least the sales amount related to each coin laundry card 10 and the sales amount related to cash are totaled. The usage status of the customer is analyzed based on the tally result by the coin laundry support system Tj, and adjustment is made so as to increase or decrease the provision of the washing or drying service. For example,
In the central commander PC 40, the coin laundry card 10
The provision price of the laundry or drying service is adjusted according to the usage time zone and the living environment information on the usage day. Specifically, the central command personal computer 40 in each coin laundry support system Tj sets the discount rate low when the customer concentrates on the store and increases the discount rate during the time when the customer separates from the store. The price of the laundry or drying service is adjusted.

With this adjustment, the central command personal computer 40 sets a fee for each use time zone and day of the week for each of the washing machines and the dryers that provide the washing or drying service based on the result of analyzing the usage status of the customer. Done. For example,
When the discount rate of the usage fee of the washing or drying service is changed depending on the day of the week, the usage time zone, etc., the upper limit and the lower limit of the usage fee range are set for the owner's target fee. Within this range, the central command personal computer 40 calculates the optimal discount rate. The usage fee corrected at the calculated discount rate is applied to each coin laundry support system Tj.
Is set to the information reading / recording device Ri through the control device 3.

[0246] In addition, in the case where each coin laundry support system Tj is provided with a money changing machine and a card vending device 5, the central command personal computer 40 manages cash in and out of the money changing machine and the card vending device 5. For example,
Before the money for money change is completely exhausted by the money changer, the built-in sensor outputs a detection signal indicating that money for money change is gone to the central command personal computer 40.
By preventing the change of money, it is possible to promote the sale of the coin laundry card 10 related to the laundry or drying service on the day. It is possible to grasp the sales amount of the coin laundry card 10 by the cash user.

This central commanding personal computer 40 has storage means 3
5 is connected, and the operation result information acquired from each coin laundry support system Tj is recorded. For example, a management file 45A is provided in the database 45, and operation result information in which the sales amount related to the coin laundry card 10 and the sales amount related to cash are totaled for each coin laundry support system Tj is recorded. The operation result information includes the washing machines SA1 and S provided in each coin laundry support system Tj.
Operation information of A2 or the dryers SB1 to SB3 is included.
In this example, the communication status between the personal computer 20 in the store and the card reader / writer RA1 is checked, and the washing machine SA is checked.
The normal or abnormal state of the mechanical equipment is detected from mechanical or electrical sensors built in SA1, SA2 and dryers SB1 to SB3.

Further, each store to which the coin laundry support system Tj is applied is provided with in-store facilities. In-store facilities include lighting, air conditioning, doors, heaters and door lockers. Washing machines SA1 and SA as providing devices
In addition to 2 and the dryers SB1 to SB3, general-purpose security devices such as electricity, lighting, water supply, and door lock equipment are provided. A central control personal computer 40 is provided with a remote control function for remotely controlling this security device. For example, the central command personal computer 40 uses the coin laundry support system Tj to execute the washing machine SA1, SA2 or the drying machine S.
When a failure occurs in B1 to SB3, the coin laundry support system Tj instructs the corresponding washing machines SA1 and SA2 or the dryers SB1 to SB3 to display "stop operation". “Operation stop” is displayed on the LCD 17 such as the card reader / writer RA1.

When the store is operated all day, the electric, lighting, and door-closing equipment are maintained so that they are energized, the water supply is kept supplied, and the gas supply is supplied. Is controlled to maintain.
In the case of intermittent operation such that the store is shut down at midnight, during business hours, electricity, lighting and door-closing equipment machinery and equipment should be maintained in an energized state, and water supply facilities should also be maintained in a water supply state. Further, the gas equipment is also controlled so as to maintain the supply state. During non-working hours, electricity, lighting and door lock equipment will be de-energized,
Further, the water supply equipment is controlled so as to stop the water supply, and the gas equipment is also controlled so as to stop the supply.

Next, a recording example of the management file 45A in the database 45 will be described. In the recording example of the management file 45A shown in FIG. 23, the card sales status and the cash sales status for each store are summarized in a list format.
This list is displayed on a display screen of the central command personal computer 40 or the like. In the display contents, the store codes “001”, “002”, and “003” are displayed, for example, continuously at the left end of the display screen. To the right end of the list,
At least, the card sales status column shows the store code "0
The total sales amount sold by the card sales device 5 of the store represented by “01” is displayed. In this example, in the column of the card sales status with the store code “001”, the total sales amount obtained by summing up the sales amounts related to the coin laundry card 10,
For example, 20,000 yen is displayed.

[0251] In the column of the cash sales status, the cash use amount registered in cash with the card reader / writer RA1 or the like is shown.
For example, 50500 yen is displayed with the store code “001”. Information is similarly recorded for the store codes “002” and “003”. This display content is recorded in the management file 45A in the database 45 as operation result information in the coin laundry support systems T1 to T3. The operation result information includes the washing machines SA1 and S provided in each coin laundry support system Tj.
Operation information of A2 or the dryers SB1 to SB3 is included.
This management file 45A has a hierarchical structure.

For example, when the store code “001” is specified on the display on which the list form shown in FIG. 23 is displayed by using the setting function of the central command personal computer 40,
It is configured to display a tallying example related to the machine operation monitor shown in FIG. 10, which is a lower hierarchy. Thereby, the washing machines SA1, SA2 and the dryers SB1, SB2, SB at an arbitrary time in the store code “001”.
3 can be monitored.

Also, by specifying the store code “001”,
Further, when the "cash sales status column" is designated, the cash use amount registered in cash in the lower layer, such as the card reader / writer RA1 of the coin laundry support system T1, for example, the use of the cash user shown in FIG. A totaling example of the situation is displayed on the display of the central command personal computer 40. From this display content, the store code “001” is 50
You can check the breakdown of 500 yen. Of course, each coin laundry support system Tj shown in FIG.
Central command PC 40
May be displayed on the display. Furthermore,
A tallying example relating to the use status of the coin laundry card 10 shown in FIG. 12, which is the lower hierarchy, may be displayed on the display.

Next, an example of line connection between each coin laundry support system Tj and the central command personal computer 40 will be described. In this example, it is assumed that, in the example of the line connection shown in FIG. 24, the operation result information corresponding to, for example, two pages of A4 size collected by the coin laundry support system Tj is collected by the central command personal computer 40. . It is assumed that the operation result information is converted into general-purpose FAX information and transmitted by normal facsimile transmission.

In this case, the central commanding personal computer 40 (calling side) shown in FIG. 24 first calls the corresponding coin laundry supporting system Tj (called side) from the central commanding personal computer 40 to call the corresponding coin laundry supporting system Tj. A ring signal Ri is transmitted from the calling side to the called side together with a calling tone signal (hereinafter referred to as a CNG signal). Upon receiving the CNG signal, the called party sends a call to the calling party.
A non-standard function signal (hereinafter referred to as an NSF signal), a facsimile telephone number (hereinafter referred to as a CSI signal), a standard function mode signal (hereinafter referred to as a DIS signal), and the like are returned together with the called terminal identification signal (hereinafter referred to as a CED signal).

Thereafter, a training check signal (hereinafter, referred to as a TCF signal) is returned from the calling side to the called side together with a facsimile telephone number (hereinafter, referred to as a TSI signal) and a standard function mode signal (hereinafter, referred to as a DCS signal). This TCF
The called side that has received the signal returns a reception preparation completion signal (hereinafter referred to as a CFR signal) to the calling side. Thereafter, one page of encoded data (hereinafter referred to as a PIX signal) is transmitted from the called side to the calling side. When the data transfer of the first page is completed, a multi-page signal (hereinafter, referred to as MPS signal) is transmitted from the called side to the calling side, and a message signal (hereinafter, referred to as MCF signal) is returned from the calling side to the called side. Thereafter, similarly, the encoded data PIX of the second page
Is transmitted, and when the data transfer of the second page is completed, the EOP signal is transmitted from the called side to the calling side, the MCF signal is returned from the calling side to the called side, and then the called side transmits the ECF signal. A phase disconnection signal (hereinafter referred to as DCN signal) is transmitted to the calling side. As a result, in the central command personal computer 40, the operation result information corresponding to two pages can be collected from the coin laundry support system Tj.

Next, a processing example of the coin laundry network operation system 400 according to the present embodiment will be described. FIG. 25 is a flowchart showing a processing example (at the time of transmission) by the central command personal computer 40 for management.

In this example, each of the coin laundry support systems T1 to T3 is connected to the central command personal computer 40 via the communication means 29, and each of the coin laundry support systems Tj provides a washing or drying service based on the coin laundry card 10. Business is performed. Remote control is appropriately performed between the coin laundry support systems T1 to T3 and the central command personal computer 40.

Based on this premise, for example, when the operation result information collected by the coin laundry support system T1 is collected by the central command personal computer 40, FIG.
A store equipped with the coin laundry support system T1 in step E1 of the flowchart shown in FIG.
01 "). The call at this time is performed by the owner or the operator.

Then, in step E2, the coin laundry support system T1 and the central command personal computer 40 are connected via the communication means 29, and a communication line such as a public telephone line is connected. Then, in step E3, the central command personal computer 40 sends the coin laundry support system T1 to
A message is sent to the effect that "the day's operation result information has been sent." Upon receiving this message, the coin laundry support system T1 decodes this message, and converts the prepared operation result information corresponding to, for example, two pages of A4 size into general-purpose FAX information as the operation result information of the day. You.

Thereafter, in step E4, although the central command personal computer 40 is the calling side, the central command personal computer 40 uses the coin laundry supporting system as if the coin laundry supporting system T1 is the calling side. The control device 3 in T1 is remotely controlled, and FAX information, that is, operation result information of the day, is transferred from the coin laundry support system T1 to the central command personal computer 40 according to a normal facsimile transmission procedure.

Then, the flow shifts to step E5, where it is determined whether or not all the operation result information of the day has been transferred. At this time, the control device 3 in the coin laundry support system T1
Now, you can monitor the data transfer status at fixed intervals,
The "data transfer end" is determined by detecting an end flag added in advance to the end of the operation result information. If not, the process returns to step E4 to continue the transfer processing of the operation result information of the day. If all data has been transferred, the communication line is "cut off" and the process ends. This allows
The central command personal computer 40 accesses the coin laundry support system Tj at an arbitrary or predetermined time,
Remote control such as collecting the operation result information of the day can be performed. The remote control is not limited to only data collection, but also includes setting a new usage fee and energizing control of electricity, tap light, lighting equipment, and door-closing equipment in a store.

Next, an example of processing at the time of irregular reception by the personal computer 20 for each store will be described. In this example, in response to an irregular access from the central command personal computer 40 to the coin laundry support system Tj, the operation result information relating to the washing or drying service is transmitted from each coin laundry support system Tj to the central command personal computer 40 by the communication means 29. Is assumed to be sent to The contents of the message transmitted from the central command personal computer 40 to the coin laundry support system Tj include those relating to data collection, those relating to charge setting, and those relating to energization control of equipment and machinery. .

Assuming this, each coin laundry support system Tj waits for a call from the central command personal computer 40 in step F1 of the flowchart shown in FIG. When there is a call from the central command personal computer 40, a communication line such as a public telephone line is connected in step F2 as shown in FIG. Then, in step F3, the message sent from the central command personal computer 40 to the coin laundry support system Tj is decoded.

Based on the result of decrypting the message, it is determined in step F4 whether or not to execute data collection or other processing. For this determination, for example, the message written first in the header of a predetermined data format or the like has the highest priority, and the message written next is given the second message.
This is done to prioritize. If the first priority "collect data of the operation result information of the day" is decoded according to the decoding result of this message, step F
Then, the operation result information compiled in advance is transmitted from the coin laundry support system Tj to the central command personal computer 40.

Then, the flow shifts to step F6, where it is determined whether or not all the operation result information of the day has been transferred. At this time, the control device 3 in the coin laundry support system T1
Now, you can monitor the data transfer status at fixed intervals,
The "data transfer end" is determined by detecting an end flag added in advance to the end of the operation result information. If all of the operation result information has not been transferred, the process returns to step F5 to continue the transfer processing of the operation result information. If all the operation result information has been transferred, the process proceeds to step F7 to determine whether or not to perform another process. The judgment at this time is to re-check whether the message sent from the central command personal computer 40 to the coin laundry support system Tj includes any message other than the one related to “data collection”. If no other processing is to be performed as a result of the recheck, the process proceeds to step F12 and the communication line is “disconnected”.
And exit. If another process is to be performed on the result of the recheck, the process proceeds to step F8.

If the message "Execution of other processing" is decrypted in step F4, the process proceeds to step F4.
8 and "set a new charge", "set a new use time width", or "execute another process".
Is determined. At this time, if, for example, the result of decryption of the message indicates that the second priority is "to perform a new charge setting or the like", the process proceeds to step F9 to set a new charge setting or use time width. Done.

For example, in the coin laundry support system T1, the central command personal computer 40 performs laundry such that the discount rate is low when the customer concentrates on the store and the discount rate is high during the time when the customer is separated from the store. Alternatively, the price for providing the drying service is adjusted. A new charge setting or use time width as shown in FIG. 15 as a result of the adjustment is transferred to the coin laundry support system T1. In response to this, the coin laundry support system T1 sends the card reader / writer RA1 through the control device 3.
And so on.

Thereafter, in step F10, it is determined whether or not another process is to be performed. The judgment at this time is to re-check whether the message sent from the central command personal computer 40 to the coin laundry support system Tj does not include any message other than the message relating to the new charge setting and the like. It is. If no other processing is to be performed as a result of the recheck, the process shifts to step F12 to “cut off” the communication line and ends. If another process is to be performed on the result of the recheck, the process proceeds to step F11.

Therefore, steps F8 and F10
When another process is executed in step F11, the process proceeds to step F11.
Electricity control of lighting equipment, door-closing equipment, and the like is performed. After performing the other processing, the process proceeds to step F12, where the communication line is “cut”, and the processing ends. Thereby, in the coin laundry support system Tj, in response to an irregular access from the central command personal computer 40, the operation result information of the day is transmitted, a new use fee or a new use time width is set, and remote control is performed. Can be performed.

Next, an example of processing at the time of regular transmission by the personal computer 20 for each store will be described. In this example, each coin laundry support system Tj periodically transmits, for example, operation result information on the day, weekly, and monthly to the central commanding personal computer 40. The transmission time is managed using the calendar function of the personal computer 20 for each store, and when the transmission time (at what time and minutes) is reached, the personal computer 20 for each store and the central command personal computer 40 are automatically connected to a communication line. Is connected, and the above-described operation result information is transmitted.

Based on this, for example, when the operation result information collected by the coin laundry support system T1 is transmitted to the central command personal computer 40, the coin laundry support system T1 determines the transmission time in step G1 of the flowchart shown in FIG. Is monitored, and it is detected whether or not the time to transmit the operation result information to the central command personal computer 40 has come. If the transmission time has not been reached, monitoring at that time is continued.

When the transmission time comes, step G2
Then, the central command personal computer 40 is called. This call is made by automatic connection processing such as memory transmission of the facsimile machine. Then, in step G2, the coin laundry support system T1 and the central command personal computer 4
0 is connected via communication means 29, and a communication line such as a public telephone line is connected. Then, in step G3, the coin laundry support system T1 transmits a message to the central commanding personal computer 40 to the effect that "this day's operation result information will be transmitted." Upon receiving this message, the central command personal computer 40 decodes the message and prepares for totaling and recording the operation result information of the day.

In step G5, the operation result information corresponding to, for example, two pages of A4 size prepared in advance is converted into general-purpose FAX information by the personal computer 20 at the store. After that, the coin laundry support system T1
Becomes the calling side, and the FAX information, that is, the operation result information of the day, is transferred to the central commanding personal computer 40 of the called side in accordance with a normal facsimile transmission procedure.

Then, the flow shifts to step G6, where it is determined whether or not all the operation result information of the day has been transferred. At this time, the control device 3 in the coin laundry support system T1
Now, you can monitor the data transfer status at fixed intervals,
The "data transfer end" is determined by detecting an end flag added in advance to the end of the operation result information. If not, the process returns to step G5 to continue the process of transferring the operation result information of the day. If all data has been transferred, the communication line is "cut off" and the process ends. This allows
In the central command personal computer 40, based on the operation result information of the day transferred from the coin laundry support system Tj at a predetermined time, the sales amount of each coin laundry card 10 and the sales amount of cash are totaled, , Each coin laundry support system T
The usage of the customer can be analyzed from the result of the aggregation by j to make adjustments to increase or decrease the provision of the laundry or drying service.

Next, an example of processing at the time of regular reception by the central command personal computer 40 for management will be described. In this example, in the central command personal computer 40, in order to centrally manage the work by each coin laundry support system Tj,
The operation result information is acquired from the coin laundry support system Tj, the use situation of the customer in each coin laundry support system Tj is analyzed, and the provision of the laundry or drying service is adjusted to increase or decrease according to the use situation of these customers. Suppose that.

Assuming this, the central commanding personal computer 40 waits for a call from each coin laundry support system Tj in step H1 of the flowchart shown in FIG. When there is a call from the coin laundry support system Tj to the central command personal computer 40, a communication line such as a public telephone line is connected in step H2.
Then, in step H3, the message sent from the coin laundry support system Tj to the central command personal computer 40 is decoded.

[0278] If it is determined from the decryption result of the message that "the day's operation result information is to be transmitted periodically", the flow shifts to step H4, where the operation result information previously collected by the coin laundry support system Tj is calculated. Is received by the central command personal computer 40. Then, step H6
Then, it is determined whether or not all the operation result information from the coin laundry support system Tj has been transferred. At this time, the control device 33 in the central command personal computer 40 monitors the data reception status over a certain period of time, or detects "end of data reception" by detecting an end flag added to the end of the operation result information in advance. to decide. If all of the operation result information has not been received, the process returns to step H4 to continue the processing of receiving the operation result information. If all of the operation result information has been received, the process proceeds to step H6, where the communication line is "cut off" and the process ends.

[0279] Thereafter, the flow shifts to step H7, where the central command personal computer 40 totalizes the operation result information of all the stores in the form of a list. For example, the store code “00” shown in FIG.
Management file 45A that summarizes the card sales status and cash sales status based on “1”, “002”, and “003”
Is created. This list is displayed on a display screen of the central command personal computer 40 or the like. The operation result information includes the washing machines SA1 and SA2 or the dryers SB1 to SB3 provided in each coin laundry support system Tj.
Operation information is included. The management file 45A has the above-described hierarchical structure.

Thereafter, the flow shifts to step H8, where it is determined whether or not the operation result information for all the stores has been collected. If the operation result information for all stores has not been collected, the process returns to step H1 and waits for a call from another store. After that, the processing of the above-described steps H2 to H7 is repeated. Therefore, when the operation result information of all stores is totaled, the process proceeds to step H9.

At step H9, the use situation of the customer in each coin laundry support system Tj is analyzed, and the price for providing the laundry or drying service is adjusted to increase or decrease according to the use situation of these customers. For example, in the coin laundry support system T1, the central command personal computer 40 provides a laundry or drying service such that the discount rate is low when the customer concentrates on the store and the discount rate is high when the customer is discrete from the store. The offer consideration is adjusted. When the usage fee is updated based on the adjustment result, new fee setting information as shown in FIG.
In step G9 of the flowchart shown in FIG. 6, the program is transferred to the coin laundry support system T1. In response to this, the coin laundry support system T1 sets a new use fee or use time width in the card reader / writer RA1 or the like through the control device 3.

As described above, according to the coin laundry network operation system 400 according to the present embodiment, the owner or the operator can directly check the equipment status and the operating status of the cash status on the personal computer 20 installed in the coin laundry store. By using a telephone line or a wireless line at a remote place far from the store, it is possible to check from the cash sales state to the machine use state in all stores.

Therefore, the coin laundry support system T
Even when a plurality of stores to which j is applied are geographically and widely dispersed, the owner or operator does not go to each store, except for cash collection, and can freely operate the central command personal computer 40 provided in the center. The operation result information of the coin laundry support system Tj can be obtained almost instantaneously. In addition, it is possible to compare the operation rates of each machine, the day of the week, and the time zone, and the sales amount, by providing the washing or drying service between the coin laundry support systems Tj. It can be corrected more quickly by the central command personal computer 40.

[0284] In this embodiment, the case of a coin laundry has been described as a merchandise sales service providing network operation system. However, the present invention is not limited to this, and vending machines, food shops, game centers, massage health centers, and sports equipment utilization centers are available. The same effect can be obtained when the present invention is applied to the above.

[0285]

As described above, according to the merchandise sales service providing system according to the present invention, the usage status of the customer is analyzed to increase or decrease the offered price or the available time span for providing the service. When an information recording medium to which a management number is assigned in advance is used,
The management number, date and time of use and the amount of use of the information recording medium are recorded, and the type and item of the product or service are recorded. Thereafter, the date and time of use and usage of each information recording medium are determined based on this management number. Amounts are aggregated,
The usage status of the customer is analyzed from the result of summing up the types and items of the goods or services, and the provided price related to the sale of the goods or the use time width related to the provision of the services is adjusted according to the analysis result.

With this configuration, the offer price or the use time width for providing services is increased or decreased so that the discount rate is low when the customers are concentrated and high when the customers are scattered. Therefore, it is possible to promote sales of the business of selling the product or providing the service.

According to the merchandise sales service providing network operation system according to the present invention, operation result information is obtained from the merchandise sales service providing system, the usage status of the customer in each merchandise sales service providing system is analyzed, and the customer's usage status is analyzed. Management means is provided for adjusting so as to increase or decrease the offered price related to product sales or the use time width related to service provision according to the use situation.

With this configuration, even when the installation locations of the merchandise sales and service providing system are distributed in regions, the operation result information of the arbitrary merchandise sales and service providing system can be substantially transmitted without going to each of the installation locations. It can be obtained instantly, and in each product sales and service providing system, comparison of occupancy rates by equipment and machinery that sells or provide services, by day of the week, by time of day, comparison of sales amount,
Equipment conditions and the like can be corrected more quickly.

According to the information recording medium of the present invention, at least the management number, the expiration date, the usable amount and the usable place are displayed.

According to this configuration, when the information recording medium is used, the date and time of use and the amount of use can be totaled based on the available place and the management number for each information recording medium. It can be adjusted so as to increase or decrease the offer price related to product sales or the use time width related to service provision according to the result of analyzing the use situation of the service. Therefore, it is possible to promote the sale of the business of selling goods or providing services.

According to the information recording medium management method of the present invention, when a plurality of information recording media to which a management number is previously assigned are sold, and when the information recording medium is used, the management number, date and time of use, and usage In addition to recording the amount of money, the type and item of goods or services are recorded, and then the date and time of use and the amount of use are totaled for each information recording medium based on this management number, and the types and items of goods or services are recorded. Analyze the customer's usage status from the results of totaling, adjust the offer price for product sales or the use time width for service provision according to this analysis result, examine sales promotion methods, quantitatively elucidate the results It is made to do.

According to this configuration, when the customers are concentrated, the discount rate is lowered, and when the customers are scattered, the discount price is increased or the offer time for the sale of goods or the use time width for the provision of services is increased or decreased. Therefore, it is possible to promote sales of the business of selling the product or providing the service.

The present invention is very suitable when applied to various vending machines, food shops, massage health centers, sports equipment utilization centers, coin launderettes and the like.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration example of a product sales service providing system 100 as an embodiment according to the present invention.

FIG. 2 is an image diagram showing an example of management of an information recording medium between a vending device 5 and a control device 3.

FIG. 3 is an image diagram of display contents showing an example of counting of information recording media to which a management number is assigned.

FIG. 4 is a flowchart illustrating a processing example according to a method for managing an information recording medium as an embodiment.

FIG. 5 is a coin laundry support system 200 as an embodiment to which the merchandise sales service providing system 100 is applied.
It is an image figure showing the example of composition of.

FIG. 6 shows an example of the configuration of the coin laundry card 10 (front surface).
FIG.

FIG. 7 is a configuration example (back side) of the coin laundry card 10;
FIG.

FIG. 8: Card reader / writer RA with cash registration function
1 is a perspective view showing an example of the appearance of FIG.

[Fig. 9] Card reader / writer RA with cash registration function
FIG. 2 is a block diagram showing an example of the internal configuration of FIG.

FIG. 10 is an image diagram of display contents showing a tallying example related to a machine operation monitor.

11 is an image diagram of display contents showing an example of counting operation data in the coin laundry support system 200. FIG.

FIG. 12 is an image diagram of display contents showing a tallying example relating to a use state of a coin laundry card.

FIG. 13 is an image diagram of display contents showing a tallying example relating to a use situation of a cash user.

FIG. 14 is an image diagram of display contents showing an analysis example of a machine operation rate.

FIG. 15 is an image diagram of display contents showing a fee setting example for each day of the week and usage time according to the coin laundry support system 200.

FIG. 16 is a flowchart showing a processing example (No. 1) at the time of handling a card in each card reader / writer.

FIG. 17 is a flowchart showing a processing example (No. 2) at the time of handling a card in each card reader / writer.

FIG. 18 is a flowchart showing an example of processing at the time of data aggregation and analysis in the management personal computer 20;

FIG. 19 is an image diagram showing an example of collection analysis of a sales promotion card.

FIG. 20 is a flowchart showing an example of analyzing the usage status of a used card.

FIG. 21 is a block diagram illustrating a configuration example of a product sales service providing network operation system 300 as an embodiment.

FIG. 22 is an image diagram showing a configuration example of a coin laundry network operation system 400 as an embodiment.

FIG. 23 is an image diagram showing a recording example of a management file 45A.

FIG. 24 is an image diagram showing an example of line connection.

FIG. 25 is a flowchart showing a processing example (at the time of transmission) by the central command personal computer 40 for management.

FIG. 26 is a flowchart showing a processing example (at irregular reception) by the personal computer 20 in each store.

FIG. 27 is a flowchart showing a processing example (at the time of regular transmission) by the personal computer 20 in each store.

FIG. 28 is a flowchart showing a processing example (at the time of regular reception) by the central command personal computer 40 for management.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Information recording medium, 2, 32 ... Data totaling means, 3, 33 ... Control device, 4, 34 ... Setting means, 5 ... Vending device, 6, 29 ... Communication Means, 7,
8 Communication cable, 9 Communication adapter, 10
..Paid cards (coin laundry cards, information recording media), 17 LCDs (display means), 20
・ PC (control device), 28 ・ ・ ・ Communication modem, 29
... communication means, 35 ... storage means, 40 ... central command personal computer, 45 ... database (storage means),
100: Commodity sales service providing system, 200:
Coin laundry support system, 300: Commodity sales service providing network operation system, 400: Coin laundry network operation system, Si (i = 1
... n) ... providing device, Ri (i = 1 to n) ... information reading and recording device, SA1, SA2 ... washing machine, SB1
SB3: dryer, RA1, RA2, RB1 to RB3
... Card reader / writer with cash registration function

 ──────────────────────────────────────────────────続 き Continued on the front page F-term (reference)

Claims (64)

[Claims] Claims: 1. Selling a product or providing a service based on a portable information recording medium in which a predetermined amount of money has been exchanged in advance and information on the amount of money of the money or information on a usable time width equivalent to the money conversion is recorded. An information recording medium to which a management number has been previously assigned; a plurality of providing devices for selling goods or providing services based on the information recording medium; and a management number for the information recording medium provided for each of the providing devices. Information reading and recording device that records at least the date and time of use, the amount of use or the duration of use, the type and item of goods or services, and the information reading and recording device records each information recording medium. The date and time of use and the amount of money or time span are counted based on the management number of the information recording medium, and the types and items of the goods or services are counted. Data aggregation means, and a control device that analyzes the usage status of the customer from the aggregation result by the data aggregation means and adjusts so as to increase or decrease the provided price or the service time width related to the service sale. A product sales service providing system characterized by the following. 2. The merchandise sales service providing system according to claim 1, further comprising a sales device for assigning a management number to the plurality of information recording media and selling the information recording medium to a customer. 3. The control apparatus according to claim 1, wherein the discount rate is low when the customers are concentrated, and the discount rate is high when the customers are scattered. The merchandise sales service providing system according to claim 1, wherein the width is adjusted. 4. The control device according to claim 1, wherein said information recording medium is used in accordance with living environment information based on the year, month, day, time zone, day of week, period of use, and living environment information of the day of use. 2. The goods sales service providing system according to claim 1, wherein a use time width related to service provision is increased or decreased. 5. The method according to claim 1, wherein the money amount information of the information recording medium is managed as a registration balance, and the control device calculates a usage balance by subtracting a usage amount of the information recording medium from the registration balance. The merchandise sales service providing system according to claim 1. 6. The method according to claim 6, wherein the information relating to the available time width of the information recording medium is managed as a remaining available usage time width, wherein the control device calculates the usage time of the information recording medium based on the remaining available usage time width. 2. The goods sales service providing system according to claim 1, wherein the remaining use time width is calculated by subtracting the width. 7. The merchandise sales service providing system according to claim 1, further comprising a control device for comparing the amount information of the information recording medium with the remaining balance of the information recording medium. 8. The providing device, wherein if the price information on the information recording medium does not have a reasonable relationship with the remaining balance of the information recording medium, the providing device refuses to provide the product or service. The system for providing goods sales services according to claim 7, wherein 9. The control device according to claim 1, further comprising a control device for comparing information on the available time width of the information recording medium with information on the remaining use time width of the information recording medium. Product sales service providing system described. 10. The apparatus according to claim 1, wherein the information on the available time width of the information recording medium does not have a reasonable relationship with the information on the remaining use time width of the information recording medium. 10. The goods sales service providing system according to claim 9, wherein the providing device is controlled so as to refuse to provide the service. 11. The merchandise sales service providing system according to claim 1, wherein the information reading and recording device is provided with a display unit for displaying a remaining balance or a remaining time width. 12. When the usage balance obtained by subtracting the usage amount of the information recording medium from the registration remaining amount of the information recording medium is insufficient, or the usage time width of the information recording medium is determined from the registration remaining time width of the information recording medium. 12. The merchandise sales service providing system according to claim 11, wherein if the subtracted remaining time width is insufficient, a message "Please insert a new information recording medium." Is displayed on the display means. 13. The merchandise sales service providing system according to claim 1, wherein a money registering device for inserting cash for receiving the merchandise or service is provided for each of the providing devices. 14. Data counting means for counting the date and time of use and the amount of money of the cash user registered by the cash registering device, and counting the types and items of the goods or services, together with the counting process of the information recording medium users. 14. The merchandise sales service providing system according to claim 13, further comprising: 15. Analyzing the usage status of the information recording medium user and the cash user from the count result by the data counting means, and adjusting so as to increase or decrease the provided price for the product sales or the use time width for the service provision. The merchandise sales service providing system according to claim 14, further comprising: a controller configured to perform the operation. 16. The merchandise sales service providing system according to claim 1, further comprising a setting unit for setting a provided price related to the merchandise sales or a use time width related to service provision. 17. The information recording medium includes at least the management number, an expiration date, a usable amount or a usable time width, a usable place, a usable providing device, and an unauthorized use of the information recording medium. 2. The goods sales and service providing system according to claim 1, wherein information for exclusion of use and specific information for promoting sales of goods and providing services including free or paid distribution are recorded. 18. A predetermined amount of money is exchanged in advance,
A plurality of merchandise sales service providing systems for selling or providing services based on a portable information recording medium that records information on the amount of money of the money or information on a usable time width equivalent to the money conversion; Management means for centrally managing the providing system; and communication means connecting the management means and each of the merchandise sales service providing systems, wherein the management means obtains operation result information from the merchandise sales service providing system. Analyzing the use situation of the customer in each of the merchandise sales service providing systems, and adjusting so as to increase or decrease the offer price pertaining to the merchandise sale or the use time width pertaining to the service provision according to the use situation of the customer. Network operation system for providing goods sales services. 19. The management means is provided with a data totaling means, and based on operation result information obtained from each of the merchandise sales service providing systems, at least a sales amount and cash related to the information recording medium. 19. The merchandise sales service providing network operation system according to claim 18, wherein the sales amount is totalized. 20. The management means is provided with a control device for management, the usage status of the customer is analyzed based on the counting result by the data counting means, and the offered price or the service time width related to providing services is provided. 20. The merchandise sales service providing network operation system according to claim 19, wherein the system is adjusted so as to increase or decrease. 21. The control device according to claim 11, wherein the control device sets a fee for each use time zone and day of the week for each equipment and machinery that sells goods or provides services based on a result of analyzing the usage status of the customer. 21. The product sales service providing network operation system according to claim 20. 22. A case where the commodity sales service providing system is provided with a vending machine related to a money changing machine and an information recording medium, wherein the control device manages cash in and out of the money changing machine and the vending machine. The merchandise sales service providing network operation system according to claim 20, characterized in that: 23. The product according to claim 20, wherein a storage unit is connected to the control device, and the storage unit records operation result information acquired from the product sales service providing system. Sales service provision network operation system. 24. A management file is provided in the storage means, and operation result information in which the sales amount of the information recording medium and the sales amount of cash are totaled for each of the merchandise sales service providing systems is recorded. 24. The merchandise sales service providing network operation system according to claim 23. 25. The operation result information according to claim 23, wherein the operation result information includes operation information of an equipment machine for selling goods or providing services provided in the goods sales and service providing system. Product sales service provision network operation system. 26. When the place where the service is provided is provided with electric, lighting, water and door-locking equipment other than the equipment and machinery for selling or providing the service, the electric, lighting and water supply The merchandise sales service providing network operation system according to claim 23, further comprising a remote control device that remotely controls the door-closing equipment mechanical device. 27. The merchandise sales service providing network operation system according to claim 26, wherein said remote control device also serves as a control device for management provided in said management means. 28. The remote control device, when an equipment machine for selling or providing a service in the product sales service providing system has a failure, displays “operation stopped” on the product sales service providing system. 3. The system according to claim 2, wherein the instruction is given.
6. The product sales service providing network operation system according to 6. 29. The merchandise sales service providing network operation system according to claim 18, wherein a wire communication line or a wireless communication line is used as said communication means. 30. The merchandise sales service providing system, comprising: an information recording medium to which a management number is assigned in advance; a plurality of providing devices for selling or providing services based on the information recording medium; Reading the management number of the information recording medium, at least the date and time of use, the amount of use or the duration of use, the type and item of goods or services, and an information reading and recording device, and the information reading and recording device Data aggregation means for counting the date and time of use, the duration of use, and the amount of use recorded for each information recording medium based on the management number of the information recording medium, and counting the types and items of the goods or services. 19. The product sales apparatus according to claim 18, further comprising: a communication control control unit that transmits a result of the tallying by the data tallying unit to the management unit. Service provides network operation system. 31. The merchandise sales service providing network operation system according to claim 30, wherein a sales device is provided which assigns a management number to the plurality of information recording media and sells the information recording media to customers. 32. The control device according to the control command from the management means, wherein the discount rate is reduced when the customers are concentrated, and the discount rate is increased when the customers are scattered. 31. The product sales service providing network operation system according to claim 30, wherein a price or a use time width related to providing services is set. 33. The control device, according to a control command from the management means, according to the year, month, day, time zone, day of the week, period of use, and living environment information of the use day of the information recording medium. 31. The merchandise sales and service providing network operation system according to claim 30, wherein a provision price or a use time width for providing services is set for the merchandise sales. 34. When managing the amount information of the information recording medium as a registration balance, the control device calculates a usage balance by subtracting a usage amount by the information recording medium from the registration balance. Claim 30.
Product sales service providing network operation system described in. 35. A case in which information relating to a usable time width of the information recording medium is managed as a remaining registration time width, wherein the control device calculates a use time width of the information recording medium from the remaining registration time width. 31. The merchandise sales service providing network operation system according to claim 30, wherein the remaining use time width is calculated by subtraction. 36. An amount information on the information recording medium,
31. The merchandise sales service providing network operation system according to claim 30, further comprising a control device for comparing the remaining balance of the information recording medium with the remaining balance. 37. The providing device, wherein the providing device is configured to refuse to provide the goods and services if the amount information on the information recording medium does not have a reasonable relationship with the remaining balance of the information recording medium. 37. The merchandise sales service providing network operation system according to claim 36, wherein: 38. The apparatus according to claim 30, wherein a control device is provided for comparing information on the available time width of the information recording medium with information on the remaining use time width of the information recording medium. The described product sales service provision network operation system. 39. The control device, when the information on the available time width of the information recording medium does not have a reasonable relationship with the information on the remaining use time width of the information recording medium, the product and the service. 37. The merchandise sales service providing network operation system according to claim 36, wherein the providing device is controlled so as to refuse to provide the product. 40. The merchandise sales service providing network operation system according to claim 37, wherein said information reading and recording apparatus is provided with a display means for displaying a remaining balance or a remaining remaining time width. 41. When the usage balance obtained by subtracting the usage amount of the information recording medium from the registration balance of the information recording medium becomes insufficient, or the usage time width of the information recording medium is obtained from the registration remaining time width of the information recording medium. 41. The merchandise sales service providing network operation system according to claim 40, wherein when the subtracted remaining use time width is insufficient, the display means displays "Please insert a new information recording medium." . 42. The merchandise sales service providing network operation system according to claim 30, wherein a cash registering device for inserting cash for receiving the merchandise or the service is provided for each of the providing devices. 43. Data counting means for counting the date and time of use and the amount of money of the cash user registered by the cash registering device, and counting the types and items of the goods or services, together with the counting process of the information recording medium users. 43. The merchandise sales service providing network operation system according to claim 42, further comprising: 44. Analyzing the usage status of the information recording medium user and the cash user from the count result by the data counting means, and adjusting so as to increase or decrease the provided price related to the product sale or the use time width related to service provision. 44. The merchandise sales service providing network operation system according to claim 43, further comprising: a control device configured to perform the operation. 45. The merchandise sales and service providing network operation system according to claim 30, further comprising setting means for setting a provided price or a use time width for providing a service for the merchandise sales. 46. The information recording medium includes at least the management number, an expiration date, a usable amount or a usable time width, a usable place, a usable providing device, and an unauthorized use of the information recording medium. 19. The system for operating a network for providing goods and services according to claim 18, wherein information for excluding use and specific information for promoting sales of goods and providing services including paid or free distribution are recorded. 47. A predetermined amount of money is exchanged in advance,
In an information recording medium that records information on the amount of money of the money or information on the available time width equivalent to the money conversion, at least a management number, an expiration date, an available amount or available time width, and an available location. An information recording medium characterized by displaying. 48. The management number, expiration date, usable amount or usable time width, usable place, usable providing device, information for eliminating unauthorized use of the information recording medium, 48. The information recording medium according to claim 47, wherein specific information for merchandise sales and service provision promotion including free distribution is recorded. 49. The information recording apparatus according to claim 47, wherein a guide map indicating an available location of the information recording medium is provided on a front surface or a back surface of the information recording medium provided with the management number. Medium. 50. A predetermined amount of money is exchanged in advance,
Management of an information recording medium in a system for selling or providing services based on a portable information recording medium that records information on the amount of money of the money or information on an available time width equivalent to the money conversion, or a network operation system thereof. In the method, a management number is assigned to a plurality of the information recording media and sold to a customer, and when the information recording medium is used, at least a management number of the information recording medium, a use date and time, a use amount or a use time. In addition to recording the width and the device used, the type and item of the product or service are recorded, and for each information recording medium based on the management number, the date and time of use, the duration of use, the amount of use and the device used are described. Aggregates and aggregates the types and items of the goods or services, analyzes the usage status of customers from the results of the aggregation, and sells the goods according to the analysis result Management method of the information recording medium characterized by adjusting to increase or decrease the provision price or use time width according to the services provided according. 51. A provision price for the sale of goods or a use time width for providing services is adjusted so as to lower the discount rate when the customers are concentrated and to increase the discount rate when the customers are dispersed. The method for managing an information recording medium according to claim 50, wherein: 52. Use of the information recording medium for use in providing prices or providing services in accordance with the date of use, time of day, day of week, period of use, and living environment information on the day of use. The management method for an information recording medium according to claim 50, wherein adjustment is performed to increase or decrease the time width. 53. The method according to claim 53, wherein the amount information of the information recording medium is managed as a registration balance, and a usage balance is calculated by subtracting a usage amount of the information recording medium from the registration balance. 50. The method for managing an information recording medium according to 50. 54. A case in which information relating to the available time width of the information recording medium is managed as a remaining registration time width, and wherein the usage time width of the information recording medium is subtracted from the remaining registration time width. The management method for an information recording medium according to claim 50, wherein a time width is calculated. 55. The method according to claim 50, wherein the balance of use of the information recording medium is calculated, and the amount information of the information recording medium is compared with the remaining balance of the information recording medium.
Management method of the information recording medium described in the above. 56. An amount information on the information recording medium,
In the case where the remaining balance of the information recording medium is compared and the amount information by the information recording medium does not have a reasonable relationship with the remaining balance of the information recording medium, the provision of the goods and services is not performed. 56. The information recording medium management method according to claim 55, wherein the information recording medium is rejected. 57. A case where the remaining available time width of the information recording medium is calculated, wherein: information relating to the available time width of the information recording medium;
The management method for an information recording medium according to claim 50, wherein the registration remaining time width of the information recording medium is compared. 58. A case where information on the available time width of the information recording medium is compared with the remaining registration time width of the information recording medium, and information on the available time width of the information recording medium is provided. But,
58. The information recording medium management method according to claim 57, wherein the provision of the goods and services is refused if the information recording medium does not have a reasonable relationship with the remaining registration time width. 59. A method according to claim 55, wherein the used information recording medium is collected, and the customer use record information is created based on the management number of the collected information recording medium.
Management method of the information recording medium described in the above. 60. A method according to claim 60, wherein the used information recording medium is collected, and the portable information recording medium for sales promotion is distributed to customers in advance without charge. 59. The method for managing an information recording medium according to 59. 61. The information recording medium management method according to claim 59, wherein a questionnaire is obtained from each customer when the information recording medium is collected. 62. A case in which the customer's address is entered in the questionnaire, wherein the customer's address is displayed on a map indicating a location where a business for selling goods or providing services is provided. Displaying a specific mark, drawing a plurality of concentric circles having the origin of the service substantially as an origin, and analyzing the usage of the customer based on the mark indicating the customer's address surrounded by the concentric circles. 62. The method for managing an information recording medium according to claim 61, wherein: 63. A mark indicating the address location of the customer is displayed on a map including the providing place, and the size of the mark is determined according to the usage amount of the information recording medium used by the customer. The management method for an information recording medium according to claim 50, wherein the display is changed and displayed. 64. The information recording medium includes at least the management number, expiration date, usable amount or usable time width, usable place, usable providing device, and unauthorized use of the information recording medium. 51. The information recording medium management method according to claim 50, wherein specific information for merchandise sales and promotion of service provision, including information for which use is excluded and for which distribution is free or paid, is recorded.