JP2002117178A - System and method for managing visitor to facility - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enjoy the inside of an amusement facility such as recreation ground without utilizing any medium, to purchase an article or service inside the facility and to perform the tracking management of users or total of user trends without adopting membership. SOLUTION: A locker controller 15 is installed in a locker room 6, an entering/leaving gate controller 16 is installed on entering and leaving gates, a register 17 is installed in the store of each of kinds, a cashier 18 is installed on a settlement counter 4, a ski slope gate controller 19 is installed on a ski slope gate 9 and a lift gate controller 20 is installed on a lift gate respectively inside an indoor ski slope facility. Touch panel type fingerprint detectors 21-26 are respectively connected to the respective devices 15-20 and connected to a central computer 30 provided in a box office 2. In the central computer 30, the fingerprint of a visitor is registered and the authentication or the like of fingerprints acquired in the respective facilities is performed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a visitor management system and method capable of managing visitors appropriately and at low cost in amusement facilities to be enjoyed empty-handed, such as amusement parks and pools.

[0002]

2. Description of the Related Art In recent years, as a new method for managing visitors to amusement facilities such as an amusement park,
There is a method of distributing a wristband or the like to visitors and managing the ID of the wristband in association with an entry time or the like. According to such a method, it is possible to record purchase information such as merchandise at a store or the like in a state of being associated with the wristband ID, and to make a lump sum settlement when leaving the facility. It is useful in amusement facilities where the wearing of money and money is regulated.

[0003]

According to the above-described method, there are the following problems to be solved.

[0004] That is, according to the above method, there is an advantage that the inside of the amusement facility can be enjoyed by "hands-free". However, in any case, since it is necessary to wear a wristband, there is a possibility that a problem such as loss by a person who thinks that the wristband is troublesome and does not wear it or loss due to improper mounting may occur. In addition, the possibility of use due to unauthorized acquisition cannot be denied. In this case, a troublesome procedure such as reissuing a lost wristband is required.

[0005] In the method using the wristband,
Generally, the association between the wristband and the person wearing the wristband is not made. In order to identify the identity of the visitors, it is necessary to issue a separate membership card etc. and ask them to become members is there. On the other hand, even if it is a member, it is considered that there is a case where a member card is not presented or a person who does not bring a member card, so that marketing by continuous management of the visitors cannot be effectively performed.

The present invention has been made in view of such circumstances, and allows the user to enjoy the above-described amusement facility without using any medium and to purchase goods and services within the facility. It is an object of the present invention to provide a visitor management method and system for allowing activities.

It is another object of the present invention to provide a visitor management method and system capable of tracking and managing users and counting user trends without employing a membership system.

[0008]

According to the present invention, there is provided a system for managing a visitor to a facility, which acquires a unique characteristic of the visitor and obtains a unique characteristic of the visitor. A unique feature registration determining means for determining whether the feature of the user information is registered in the user information, and if the unique feature is not registered in the user information, the visitor is referred to the user information together with the unique feature. A new registration means for newly registering in a facility, and an in-facility visitor management means for managing a visitor in the facility by acquiring a unique feature of the visitor in the facility. Is provided. According to such a configuration, it is possible to manage the visitor's visitor in the facility by using a unique characteristic of the body, for example, a fingerprint, so that the visitor can enjoy the facility by "hands-free". In addition, when a user registered in the user information returns, it can be detected by the unique characteristics of the body, so that it is possible to accurately grasp the movement of the visitor.

[0009] According to one embodiment of the present invention, the visitor management means acquires the unique characteristics of the visitor when entering the facility. A second unique feature acquiring means for acquiring a unique feature of the visitor when leaving the facility, and a unique feature acquired by the first unique feature acquiring means. And an exit detecting means for registering the exit of the visitor based on the unique feature acquired by the second unique feature acquiring means. In this case, it is preferable that the system further includes a visit history registering means for registering information on the visit history of the visitor in the user information. It is further desirable to further include a counting means for counting information on the visit history of the visitors.

According to another embodiment, the first and second unique characteristic acquiring means include a body temperature detecting means for detecting a body temperature of a part of a visitor's body, and the body temperature is a predetermined temperature. In this case, the acquisition of the unique characteristic is valid. In this case, the first and second unique feature acquiring units have a temperature detecting unit that detects a temperature of the unique feature acquiring environment, and the predetermined range corresponds to a temperature detected by the temperature detecting unit. It is preferred that it be adjusted accordingly.

[0011] According to yet another embodiment, the facility visitor management means acquires a unique characteristic of the visitor when the visitor makes a purchase of a product or service in the facility. It has purchase management means for storing the purchase in association with the user based on the fact that the visitor is entering. In this case, it is preferable that the purchase management means has means for calculating a total purchase price of goods or services for a specific visitor.

[0012] According to still another embodiment, the unique feature registration determination means includes a unique feature acquisition device for acquiring a unique feature by imaging a part of a body, and a unique feature acquisition device. When the acquisition state is equal to or higher than a predetermined level, a unique feature use availability determination unit that enables acquisition of the unique feature is provided.

According to yet another embodiment, the determination by the unique feature registration determining means is performed before the visitor is charged for the visit.

According to still another embodiment, there is provided an entrance / exit management means for counting the number of times of entry or the time of entry and calculating a charge for the visitor of the visitor. According to yet another embodiment, the new registration means registers the visitor's attributes together with the unique characteristics of the visitor in the user information. In this case, it is preferable that the attribute of the visitor includes at least information of the visitor's sex and age group.

According to a second main aspect of the present invention, there is provided a method for managing a visitor to a facility, the method comprising: acquiring a unique characteristic of the visitor; A unique feature registration determining step of determining whether is registered in the user information, and, if the unique feature is not registered in the user information, the visitor is identified in the user information together with the unique feature. A visitor characterized by having a new registration step for newly registering, and thereafter, a facility visitor management step for managing visitors within the facility by acquiring the unique characteristics of the visitor within the facility. You can get a management method. According to such a configuration, it is possible to obtain the same operational effects as those of the visitor management system according to the first aspect.

[0016]

An embodiment of the present invention will be described below with reference to the drawings.

In this embodiment, a case where the invention is applied to an indoor ski resort is described as an example.

(Facility Configuration) FIG. 1 is a schematic configuration diagram showing an arrangement of various facilities of this ski resort facility.

This facility has a box office 2, an entrance gate 3, a checkout counter 4 and an exit gate 5 at a front entrance 1. After paying the basic admission fee at the box office 2, the visitor enters from the entrance gate 3. Also,
At the time of leaving, after the payment for the purchase in the hall is completed at the settlement counter 4, the exit from the exit gate 5.

Inside the entrance gate 3, there are a locker room 6, a service counter 7, a rental store 8, a slope gate 9, a lift 10, and various shops and restaurants 1.
1 is provided. Visitors who have changed their clothes in the locker room 6 apply for various services at the service counter 7, prepare necessary equipment at the ski equipment rental store 8, enter the slope 13 from the slope gate 9, and use the lift 10. Enjoy the slopes. In addition, as necessary, commodities are purchased or eaten at various shops 11 including restaurants.

(System Configuration) FIG. 2 is a schematic diagram for explaining information processing in the facility. Each facility has a locker controller 1 in the locker room 6.
5. Entry / exit gate controller 16 connected to the entrance gate and exit gate, registers 17 provided in various stores, cashier 1 provided in the settlement counter 4
8, a slope gate controller 19 and a lift gate controller 20 connected to the slope gate 9 are provided, and touch-sensitive fingerprint detectors 21 to 26 are connected to the devices 15 to 20, respectively.

Each of the devices 15 to 20 is connected to a central computer 30 provided in the box office 2 via a local area network 28. The central computer 30 has a function of registering a fingerprint of a visitor and authenticating a fingerprint acquired by each facility.

First, the central computer 30 is connected to a fingerprint acquisition device 32 and a register 33 installed at a window. This fingerprint acquisition device 32 is provided mainly for visitors who register their fingerprints for the first time, and visitors who have forgotten whether they have registered their fingerprints in the past.

The fingerprint acquisition device 32 is provided with a fingerprint availability judging section 34, which is connected to a finger touch type fingerprint detector 35 and a body temperature sensor 36 for measuring the temperature of the finger related to the fingerprint detection. I have. This fingerprint availability judging unit 3
A function 4 is to read the fingerprint of the same finger three times, and determine that only fingerprint data whose finger temperature is within a predetermined range is valid among fingerprint data that has been matched twice or more with an image resolution of a predetermined level or more and is adopted. Having.

On the other hand, the register 33 is provided with a visitor attribute input section 38 for inputting an attribute of a visitor. When the visitor is the first visitor, the attribute input unit 38 can input the gender, age group, occupation (student, office worker, housewife, etc.) and the like determined by the person in charge at the window from the appearance of the visitor with one touch. It has become.

On the other hand, the central computer 30 will be described only in relation to the present invention. First, as a data storage means, a visitor (user) information storage section 40 for storing visitor information, An entrance information storage unit 41 for storing visitor information, and a purchase information storage unit 42 for storing purchase information of goods or services in the facility of the visitor
And a tracking information storage unit 43 for tracking the position of the visitor in the facility.

As shown in FIG. 3, the user information storage unit 40 includes at least a user ID 44, a user attribute (sex, age group, occupation, etc.) 45, a fingerprint 46, and a visitor history 47 of the user. Information is stored. As shown in FIG. 4, the entry information storage unit 41 stores a user ID 48, a fingerprint 49, an entry / exit flag 50, a piste entry time 51, a piste exit time 52, and a charging time 53 of a visiting visitor. Have been.

On the other hand, in the purchase information storage section 42, as shown in FIG. 5, a purchase ID 54, a user ID 55, purchase information (information of a purchase store, purchased goods, etc.) 56, and settlement information (payment completed flag) 57 Is stored. Further, as shown in FIG. 6, the tracking information storage unit 43 is for storing the location of the visitor in the facility, and the location and time 59 at which the fingerprint was last obtained, the past location of the visitor, Time 60
Is stored.

On the other hand, in this system, as shown in FIG. 2, a user who determines whether or not the fingerprint of the user acquired by the fingerprint acquiring device is stored in the user information storage section 40 as information processing means. A registration judging section 62, a new registration section 63 for newly registering the visitor together with the fingerprint when the user's fingerprint is not registered in the user information storage section 40; A totaling unit 64 that totalizes user trends and the like based on user visit history information stored in the visitor information storage unit 40, and an entrance / exit management unit that manages entrance / exit of visitors based on fingerprints acquired in the hall. 65
A purchase information management unit 66 for managing various purchase information of visitors in the hall, an information providing unit 67 for providing various information to visitors in the hall, and a fingerprint authentication request from each device in the hall. And a fingerprint authentication unit 68 for receiving and processing the received data.

(Functions and Operations of the System) The detailed functions of these components will be described together with their operations with reference to FIG.

(Registration of Fingerprint) FIG. 7 shows a processing flow at the time of entrance. In the figure, S1 to S48 indicate
This is a code for referring to the order of the steps, and matches the code used in the following description.

First, a visitor who uses the facility for the first time needs to register a fingerprint at the box office. In this case, a high-resolution fingerprint image is acquired by the fingerprint acquisition device 32 and registered in the user information storage unit 40 (step S1). Further, the box office operator inputs the attribute of the visitor based on the appearance of the visitor, and this attribute is also input to the user information storage unit 40.
(Step S2).

Since the quality of the fingerprint image stored in the user information storage unit 40 greatly affects the reliability of fingerprint authentication later, in this embodiment, a fingerprint is acquired at least three times as described above. Of these, only those whose body temperature is within a predetermined range and higher than a predetermined resolution, and those whose body temperature matches twice or more are adopted as fingerprints for registration.

At this time, the visitor may or may not pay a basic fee for using the facility at the box office 2. When the basic fee is paid, the information is stored in the purchase information management unit 66 together with the user ID.
Is stored in the purchase information storage section 42 through the
3).

(Entrance) Visitors who have visited this facility in the past and who have completed fingerprint registration at the box office 2 will be provided at the entrance gate 3 the next time they enter the facility. Touched fingerprint detector 22 is touched. As a result, the entrance / exit gate controller 16 transmits the detected fingerprint to the fingerprint authentication unit 68 of the central computer 30.
To make an authentication request for the fingerprint (step S4).

In the case of an authentication request from the entrance gate 3, the fingerprint authentication unit 68 determines whether the detected fingerprint is registered in the user information storage unit 40. If a fingerprint is found, the user information storage unit 40
The corresponding user ID and fingerprint are extracted, copied to the entry information storage unit 41, and an entry flag is set (steps S5 and S6). When the authentication unit 68 returns a positive response to the entrance / exit gate controller 16, the gate controller 16
Is released to allow visitors to enter (step S7).

On the other hand, when receiving a negative response from the authentication unit 68, the gate controller 16
A warning message such as "Please complete admission registration at box office 2" is displayed to the visitor (step S8).

(Use of Locker) FIG. 8 shows a processing flow when the locker is used.

That is, a visitor who has entered first changes clothes in the locker room 6. Here, when the changed luggage is put in the empty locker and the fingerprint detector 21 connected to the locker controller 15 is touched (Step S).
9) The detected fingerprint is sent to the fingerprint authentication unit 68 of the central computer 30 (step S10).

The fingerprint authentication unit 68 accesses the entry information storage unit 41, checks whether a visitor associated with the fingerprint is in the entrance, and returns the check result to the locker controller 15 (steps S12 and S13). ). If the visitor is entering, the locker controller 15 locks the locker and stores the locker number and the user ID in association with each other (step S14).

In this case, the visitor does not need to store the locker number. When unlocking, simply touching the fingerprint detector 21 connected to the locker controller 15 authenticates the fingerprint by the authentication unit 68 (steps S15 and S16), and displays the locker number and unlocks the locker. (Step S1
7).

(Use of Rental Supplies Store, Various Shops / Restaurants) FIG. 9 is a diagram showing a processing flow when the rental supply shop 8 and various shops / restaurants 11 are used.

For example, when using the rental supply store 8, first, the rental skis and shoes are adjusted to their own size, and the rental item (purchase target) is determined (step S).
18). After the operator of the rental article store 8 inputs the determined contents of the rental article into the input screen of the register 17 (step S19), the visitor touches the fingerprint detector 23 connected thereto to obtain a fingerprint. (Step S20), a request for authentication of the fingerprint is made to the fingerprint authentication unit 68 (Step S21). If the fingerprint authentication is affirmative, the purchase information management unit 66 stores information about the rental in the purchase information storage unit 42 (step S22). Then, the register 17 informs the operator of the rental permission (purchase permission), and the visitor can receive the rental item (step S2).
3).

Also, when the visitor uses the other various shops 11, as in the above-mentioned rental shop 8, the user selects a product or service to be purchased and touches the fingerprint detector 23 connected to the register 17. You do not need to carry your card and present it or pay cash.

However, cash can be handled as a cash register function, so that cash can be purchased as a matter of course.

(Use of Slope) FIG. 10 shows a processing flow when entering and leaving a slope.

When the visitors have completed all the preparations, they proceed to the slope gate 9 at the entrance of the slope area.
Touch the fingerprint detector 25 installed here (step S24). As a result, the slope gate controller 19 inquires the authentication unit 68 of the central computer 30 about the fingerprint related to the detection, and if the fingerprint is registered in the entrance information, the controller 19 opens the flapper of the gate 9. Then, entry to the slope is permitted (steps S25 to S27).

At this time, the entrance / exit management unit 65
Registers the slope entry time in the entry information storage unit 41 (step S28). In this embodiment, the visitor is charged according to the time on the slope. In addition, the entrance / exit management unit 65 counts the number of piste visitors, and if the capacity of the piste is exceeded, admission is restricted, announcements and notices in the premises inform the waiting time, etc. A command is issued to the slope gate controller 19 so as not to open.

On the other hand, when the visitor touches the fingerprint detector 25 with the slope gate 9 at the exit of the slope area in order to leave the slope (step S24), the fingerprint related to the detection is sent to the authentication unit 68 and authenticated. Is performed (steps S25 and S29). In addition, it is confirmed whether or not the user is a regular visitor to the facility and the slope by the information (entrance time and the like) in the entry information storage unit 41 (step S3).
0) If it is a regular visitor, the flapper of the gate 9 is opened and it is possible to leave (step S31). At this time, the entry / exit management unit 65 sets the entry information storage unit 41
And the exit time is registered (step S32), and the charging time 53 from entry to exit (see FIG. 4) is calculated and updated (step S33). When the visitor re-enters, re-counting of the charging time starts, and the charging calculation is performed according to the total stay time on the slope.

The entrance / exit management section 65 can switch between an entrance gate and an exit gate by controlling the gate controller 19, and can restrict one-sided traffic and permit entry from both directions. is there.

(Provision of Information to User) FIG. 11 is a flowchart showing a process of obtaining the current position from the user and providing information to the user.

When a visitor touches the above-mentioned plurality of fingerprint detectors and other fingerprint detectors not mentioned which are installed at various places in the facility (step S34), the position and time of the visitor are acquired each time. Then, the information is stored in the tracking information storage unit 43 (step S35). Further, in this embodiment, using the user ID by fingerprint authentication, the usage time up to the present is displayed to the visitor (step S36), and a message to the visitor is displayed / recorded (step S36). (S37), the settlement amount up to the present is totalized and displayed (step S38).

FIG. 12 is a flowchart showing the steps of the settlement by the settlement counter 4.

The visitor stops at the checkout counter 4 after changing clothes in the locker 6 and the like.
8 is touched (step S39), fingerprint authentication is performed and user ID is detected.
Is specified (step S40). As a result, the purchase information management unit 66 accesses the purchase information storage unit 42 and the entrance information storage unit 41, and displays the facility use statement and the purchase statement referred to by the user ID to the visitor (step S).
41).

When the visitor completes the settlement using cash or a cash card, for example, a settlement completed flag 57 (see FIG. 5) is set in the purchase information of the user (step S42). ). Thereafter, the use of the facilities in the facility cannot be performed.

(Exit) FIG. 13 is a flowchart showing a process when a visitor exits.

First, when the visitor who has completed the settlement touches the fingerprint detector 22 installed in the exit gate 5,
The user ID is specified by the fingerprint authentication (step S4)
3). As a result, the gate controller 16 accesses the visitor's purchase information, and
Is opened (step S44), the gate 5 is opened (step S46). On the other hand, for those who have not yet settled, Gate 5 displays a message such as "Please complete the payment at the cashier (checkout office)."
Does not open (step S45).

Based on the fact that the visitor has left, information on the current visit is stored as a visit history 47 (see FIG. 3) in association with the user ID in the user information storage section 40 (step S47). . Then, the information on the visitor is deleted from the entrance information storage section 40 (step S48).

According to the configuration described above, the following effects can be obtained.

First, a visitor management method and system for enjoying the above-mentioned amusement facility without using any medium and for permitting a purchase activity of goods and services in the facility. Can be obtained.

That is, according to this embodiment, a fingerprint, which is a physical feature unique to the visitor, is used for entrance control and settlement of the visitor, and a medium such as a card or a wristband is not used. For this reason, the labor, equipment, and cost for issuing a card or a wristband can be reduced. Further, since there is no risk of loss or the like, labor, equipment and cost for reissuing can be reduced. Furthermore, there is an effect that the user can be specified without any special security measures.

On the other hand, when a medium such as a card is used, it is conceivable that the visitors will be confused about the method of use and the method of detecting the card, so that complete automation cannot be achieved. In the case of using the system, since such a problem is small, automation of a gate or the like can be promoted, and there is an effect that labor can be saved.

Further, according to the above configuration, there is an advantage that it is not necessary to carry any belongings at an amusement facility such as a pool. Further, in this embodiment, a body temperature sensor is used to detect only a fingerprint of a living person.However, in a pool or a ski resort, a fingerprint detection allowable temperature range is set according to the use of the equipment or the external environment. Since correction can be performed, detection errors are reduced.

Further, according to the above embodiment, when the visitor registers his / her first fingerprint, the fingerprint availability judging section 34
For example, an operator is involved in the box office 2 to detect a fingerprint with high accuracy. In general, the accuracy of fingerprint authentication often depends on the quality of a fingerprint image registered first, and thus the above-described configuration can improve the accuracy of fingerprint authentication.

Secondly, according to the above-described configuration, there is an effect that the user can be tracked and the user's trends can be counted without issuing a membership card or the like.

That is, in the conventional system, in order to track and manage visitors and analyze visitor trends for marketing purposes, it is necessary to adopt a membership system and present the card when visiting. In this case, if the visitor does not present the card or does not carry the card, the analysis cannot be performed.

However, in the above embodiment, since the visitor is registered using the fingerprint, it is determined that the visitor is a return visitor without presenting a membership card, a membership number, or the like. This makes it easy to track visitors and analyze visitor trends.

Also, the second and subsequent visitors can pass through the entrance gate 3 directly without arranging in the box office 2 even if they have not registered. This eliminates the hassle of buying tickets and presenting membership cards,
This has the effect of promoting the use of facilities.

The present invention is not limited to the above embodiment, but can be variously modified without changing the gist of the invention.

For example, in the above embodiment, a fingerprint is used as a unique feature of the visitor's body, but other features, such as an eye print, may be used.

The facility to which the method and system of the present invention is applied is not limited to ski resort facilities.
It can be applied to various facilities such as pools and baseball fields.

Further, the method and system of the present invention
It can be used for not only the visitor of the facility but also the authentication of the operator of the cash register of the store, and in this case, it is possible to effectively prevent the occurrence of troubles such as fraudulent acts.

[0073]

As described above, according to the present invention, it is possible to enjoy the above-mentioned amusement facility without using any medium, and to permit purchase of goods and services in the facility. There is an effect that can be done.

Further, according to the present invention, there is an effect that the user can be tracked and managed and the user trend can be totalized without employing the membership system.

[Brief description of the drawings]

FIG. 1 is a schematic diagram for explaining an arrangement of various facilities of a ski resort in an embodiment of the present invention.

FIG. 2 is a schematic configuration diagram illustrating a system according to an embodiment.

FIG. 3 is a configuration diagram showing user information.

FIG. 4 is a configuration diagram showing entrance information.

FIG. 5 is a configuration diagram showing purchase information.

FIG. 6 is a configuration diagram showing tracking information.

FIG. 7 is a flowchart showing an example of processing.

FIG. 8 is a flowchart showing an example of processing.

FIG. 9 is a flowchart illustrating an example of a process.

FIG. 10 is a flowchart illustrating an example of a process.

FIG. 11 is a flowchart illustrating an example of a process.

FIG. 12 is a flowchart illustrating an example of a process.

FIG. 13 is a flowchart showing an example of a process.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Front entrance 2 ... Box office 3 ... Entrance gate 4 ... Settlement office 5 ... Exit gate 6 ... Locker room 7 ... Service counter 8 ... Ski equipment rental shop 9 ... Slope gate 10 ... Lift 11 ... Shop / Restaurant 13 ... Slope 15 ... Locker controller 16 ... Entry / exit gate controller 17 ... Register 18 ... Casher 19 ... Slope gate controller 20 ... Lift gate controller 21-26 ... Fingerprint detector 28 ... Local area network 30 ... Central computer 32 ... Fingerprint acquisition device 33 ... Register 34 ... Fingerprint availability judging unit 35 ... Fingerprint detector 36 ... Body temperature sensor 38 ... Visitor attribute input unit 40 ... User information storage unit 41 ... Admission information storage unit 42 ... Purchase information storage unit 43 ... Tracking information storage unit 44 ... Usage User ID 45 ... attribute 46 ... fingerprint 47 ... visit history 48 ... user ID 49 ... fingerprint 50 ... entrance / exit flag 51 ... piste entrance time 52 ... piste exit time 54 ... purchase ID 55 ... user ID 56 ... purchase information 57 ... Payment information (payment flag) 62 ... User registration determination unit 63 ... New registration unit 64 ... Aggregation unit 65 ... Entry / exit management unit 66 ... Purchase information management unit 67 ... Information providing unit 68 ... Fingerprint authentication unit

Claims (26)

[Claims] 1. A system for managing visitors to a facility, comprising: acquiring a unique feature of a visitor; and determining whether or not the unique feature of the visitor is registered in user information. Means, if the unique feature is not registered in the user information, a new registration means for newly registering the visitor as the user information together with the unique feature; and a unique feature of the visitor within the facility. By acquiring features,
A visitor management system comprising: an in-facility visitor management means for managing visitors in the facility. 2. The visitor management system according to claim 1, wherein the visitor management means acquires a unique characteristic of the visitor when entering the facility.
Unique feature acquiring means, second unique feature acquiring means for acquiring a unique feature of a visitor when leaving the facility, and unique feature acquired by the first unique feature acquiring means. , An entrance detecting unit for detecting an entrance of a visitor based on the above, and an exit detecting unit for registering the exit of the visitor based on the unique feature acquired by the second unique feature acquiring unit. A visitor management system characterized by the following. 3. The visitor management system according to claim 2, further comprising a visit history registering means for registering information on a visit history of the visitor in the user information. 4. The visitor management system according to claim 3, further comprising a counting means for counting information on the visit history of the visitor. 5. The visitor management system according to claim 2, wherein the first and second unique feature acquiring means include a body temperature detecting means for detecting a body temperature of a part of the visitor acquiring the unique feature. A visitor management system characterized in that, when the body temperature is within a predetermined range, acquisition of the unique feature is enabled. 6. The visitor management system according to claim 5, wherein the first and second unique feature acquiring means include a temperature detecting means for detecting a temperature of a unique feature acquiring environment, and The visitor management system is characterized in that the range is adjusted according to the temperature detected by the temperature detecting means. 7. The visitor management system according to claim 1, wherein the in-facility visitor management means acquires a unique feature of the visitor when the visitor purchases a product or service in the facility. A visitor management system comprising a purchase management means for storing the purchase in association with a user based on the fact that the visitor is entering. 8. The visitor management system according to claim 7, wherein said purchase management means has means for calculating a total purchase price of goods or services for a specific visitor. Person management system. 9. The visitor management system according to claim 1, wherein the unique feature registration determination unit acquires a unique feature by imaging a part of a body, and a unique feature acquisition device. A unique feature acquisition state determining means for enabling the acquisition of the unique feature when the acquisition state of is higher than a predetermined level. 10. The visitor management system according to claim 1, wherein the determination by the unique feature availability determination unit is performed before the visitor is charged for the visit. system. 11. The visitor management system according to claim 1, further comprising an entrance / exit management means for counting the number of times of entry or the time of entry, and calculating a charge for the visitor of the visitor. Management system. 12. The visitor management system according to claim 1, wherein the new registration means registers the visitor's attributes together with the unique characteristics of the visitor in the user information. Person management system. 13. The visitor management system according to claim 12, wherein the attribute of the visitor includes at least information of the visitor's gender and age group. 14. A method for managing a visitor to a facility, comprising acquiring a unique characteristic of the visitor and determining whether the unique characteristic of the visitor is registered in the user information. A unique feature registration determining step to be performed, and when a unique feature is not registered in the user information,
A new registration step of newly registering the visitor with the user information together with the unique characteristics thereof; and a facility for managing the visitors within the facility by obtaining the unique characteristics of the visitor within the facility. A visitor management method, comprising: an internal visitor management step. 15. The visitor management method according to claim 14, wherein the visitor management step comprises: acquiring a unique feature of the visitor when entering the facility.
A unique feature acquiring step, a second unique feature acquiring step of acquiring a unique feature of a visitor when leaving the facility, and a unique feature acquired in the first unique feature acquiring step. And an exit detection step of registering the exit of the visitor based on the unique feature acquired in the second unique feature acquisition step. Visitor management method characterized by the following. 16. The visitor management method according to claim 15, further comprising a visitor registration step of registering information on a visitor's visit history in the user information. 17. The visitor management method according to claim 16, further comprising a totalizing step of totalizing information on a visitor's visit history. 18. The visitor management method according to claim 15, wherein the first and second unique characteristic acquiring steps include a temperature detecting step of detecting a temperature of a part of the visitor's body, But,
A visitor management method, wherein acquisition of the unique feature is valid when the visitor is within a predetermined range. 19. The visitor management method according to claim 18, wherein the first and second unique feature acquiring steps include a temperature detecting step of detecting a temperature of a unique feature acquiring environment, and The visitor management method, wherein the range is adjusted according to the temperature detected in the temperature detecting step. 20. The visitor management method according to claim 14, wherein the in-facility visitor management step acquires a unique characteristic of the visitor when the visitor purchases a product or service in the facility. A visitor management method comprising a purchase management step of storing the purchase in association with a user based on the fact that the visitor is entering. 21. The visitor management method according to claim 20, wherein the purchase management step includes a step of calculating a total purchase price of goods or services for a specific visitor. Person management method. 22. The visitor management method according to claim 14, wherein the unique feature registration determining step includes a unique feature acquiring step of acquiring a unique feature by imaging a part of a body, and a unique feature. A step of determining whether or not the unique feature can be used when the acquisition state of the unique feature is equal to or higher than a predetermined level. 23. The visitor management method according to claim 14, wherein the determination in the unique feature registration determination step is performed before charging the visitor to the visitor. . 24. The visitor management method according to claim 14, further comprising a charge calculation step of counting the number of times of entry or the time of entry and calculating a charge for the visitor of the visitor. 25. The visitor management method according to claim 14, wherein the new registration step includes registering the visitor's attributes in the user information together with the unique characteristics of the visitor. Person management method. 26. The visitor management method according to claim 25, wherein the attribute of the visitor includes at least information of the visitor's gender and age group.