JP2002095900A - Method of undertaking laundry of personal effects in medical or nursing-care facilities - Google Patents

Abstract

PROBLEM TO BE SOLVED: To relieve the burden of work such as the delivery of laundry and the claim and payment of a charge between individuals, facilities and dealers concerning a method of undertaking the laundry of personal effects in medical or nursing-care facilities. SOLUTION: A label indicating a code (unique code) that does not overlap such as a serial number that can be read by a machine is attached to the laundry of an individual in a facility, and an optical code-reading device and a computer storing a control table are used to control the laundry for each individual and facility. In the computer, the control table having the unique code of the label attached to an individual article as a key item is registered. A statement of delivery and bill are issued to individuals and facilities.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for undertaking laundry of personally owned or managed articles (personal items) in medical or nursing facilities, such as hospitalized patients and residents of nursing homes. is there.

[0002]

2. Description of the Related Art In a current medical or nursing care facility, in a facility that outsources the washing of personal belongings of an individual in the facility (for example, an inpatient at a hospital; hereinafter, referred to as an "individual") to a cleaning professional, the professional Most facilities do not require individual billing, but have monthly contracts based on a calculation method such as laundry bag unit and weight unit (hereinafter referred to as “flat fee system”). However, the flat fee system cannot avoid injustice between individuals, for example, a person who puts out a large amount of laundry and a person who puts out a small amount of laundry have the same fee. In addition, cleaning professionals usually collect laundry items on a ward or room basis, rather than responding to individuals, and the collection and delivery work is often performed by employees of the facility. In the event of a truffle, such as loss of a product or a billing error, there is also a problem that the responsibility of the specialist and the facility is not clarified.

[0003] In addition, the facility manager often spends a large amount of time on the work of returning the washed goods collected and delivered by a specialized trader to an individual. The result is a trouble.
In addition, in terms of billing for laundry, for example, when an emergency hospitalization causes another patient to be discharged or moved between hospital wards, the company or facility responds flexibly to unpredictable personal movements. This has to be done, but it takes a lot of manpower and time to respond, and it's easy to make mistakes.

[0004] As for the management of laundry, by attaching labels or tags with optically readable indications such as bar codes to individual laundry, sorting by customer and work category, and grasping the progress of work. It has been proposed to facilitate work such as billing. For example, JP
Japanese Patent Application Publication No. 000-117000 discloses, as a management system for processing a plurality of laundry items on a customer basis, a slip having a customer name and a product identification code for identifying each laundry as a bar code, A laundry management device having means for outputting a tag having an identification code as a barcode, and reading and collating a barcode on a slip with a barcode on a tag attached to each laundry with a barcode reader. It has been disclosed.

Japanese Patent Application Laid-Open No. 7-36985 discloses that
A uniform number code displaying an identification number for calling a set of management items stored in a database of a computer as an optical identification mark, and a classification code indicating the set of management items as visually readable characters. A method has been proposed in which the laundry management display is attached to the laundry and the laundry is sorted and managed.

The slips, tags,
The code displayed on the display or the like is a unique code with no duplication, and management is performed by calling a record of a management table stored in the computer using the unique code as a key item.

Japanese Patent Laid-Open Publication No. Hei 8-13801 discloses a method of attaching a code (meaning code) based on a combination of short codes determined according to a customer name, a washing method, and the like to a laundry item. Is displayed once on a cleaning product by using a management display body that displays customer identification information including a customer name and its contact information and product identification information including the type and material of the cleaning product. If you attach the body, you can distinguish from the second time without having to ask customer information such as customer name and contact information,
It is shown that the washing method can be determined so as to facilitate the laundry management.

[0008]

However, the conventional laundry management system or method proposed above has the following problems.
It is intended for management of laundry from reception to delivery within a cleaning professional, or for delivery of laundry and billing of fees between two parties between a customer and a business. When the transfer of laundry and the settlement of fees are performed between the three parties, the individual, the facility, and the specialist, there is a part that cannot be managed, and as a whole, it is not useful for facilitating work and solving problems.

[0009] That is, in the conventional management means, when the management means is applied with the facility as a customer, the complexity of office work such as collection, sorting, and payment of laundry between the facility and the individual is eliminated. However, if the management method is applied with the individual as a customer, the management will not be possible unless the individual laundry is delivered, charged, or paid between the individual and the company in the facility. Occurs. This is different from the current situation where individuals transfer laundry to the facility and settle the laundry fee, and the dealer collectively delivers the laundry and charges the facility to the facility, There is a problem that the number of troubles and management mistakes in the facility are not improved at all, or the management burden on the trader increases, which leads to an increase in management cost.

Accordingly, the present invention has been made in consideration of these problems, and reduces the work load such as the delivery of laundry and the payment of bills between individuals, facilities, and a cleaning professional, and reduces the burden of personal laundry. It is an object of the present invention to provide a technical means which does not cause a management error by rationally managing.

[0011]

[Means for Solving the Problems] A label displaying a unique code (unique code) such as a serial number that can be read mechanically is affixed to laundry, which is a personal property of an individual in the facility, and optically read. The management of the laundry for each individual and each facility is performed using a code reading device such as a barcode reader and a computer storing a management table. The computer registers a management table that uses the unique code of the label attached to each article as a key item. This management table contains personal information such as personal names.
D, facility IDs such as facility names and ward names, item IDs indicating types of laundry such as shirts and blankets, acceptance IDs such as a laundry receiving date and a receiving lot number, and delivery indicating a date on which the laundry was delivered. Record the item data such as the date, laundry fee, etc., and attach a new label to the goods accepted for the first time and refer to the master file such as the personal master as necessary, referring to the data associated with the label code, Enter sequentially.

From the second time, it is not necessary to input management data. By reading the label of each laundry, it is possible to receive personal information and information unique to each item of personal belongings (for example, information such as the number of times of washing and removal of stains). By managing the date, delivery date, etc. in real time, managing the laundry work, and by issuing delivery notes and invoices to individuals and facilities,
It facilitates collection and delivery of laundry in a facility and prevents the occurrence of collection and delivery errors.

Furthermore, it is possible to easily check whether or not another person's laundry is mistakenly mixed, and to easily check for lost items or unprocessed items during sorting work for delivery. become.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The laundry contracting method of the present invention will be further described below with reference to embodiments shown in the drawings. 1 is an explanatory diagram showing the general concept of the method of the first embodiment, FIG. 2 is a hardware configuration diagram, FIGS. 3 to 5 are diagrams showing a processing flow of the first embodiment, and FIG. 6 is a label attached to a laundry. It is a figure showing an example of. Referring to FIG. 1 and FIG.
And a facility 2. In the facility 2, a plurality of individuals who enter and exit irregularly are staying. The management computer 3 is installed on the trader 1 side. The management computer 3 includes an optical reading device 4 such as a barcode reader, a keyboard 5 for newly inputting management items, a display 6 for displaying input management items, a printer 7 for printing slips and bills, and a facility. And a communication means 9 such as a modem for communicating with the sub computer 8. The subcomputer 8 is installed in the facility 2 and includes a printer 10 for outputting a bill, and a modem and other communication means 11 for receiving data from the management computer 3. This sub-computer can be a computer that performs accounting processing in the facility, and issues a bill to the individual by summing up the laundry fee incurred by the dealer 1 together with other fees incurred in the facility 2. can do.

The label 12 has a bar code 13 displayed on its front surface and an adhesive layer which is thermally welded on its back surface.
It is particularly preferable to use a label made of a cloth having washing resistance, and an adhesive layer capable of being pressure-bonded to the cloth at room temperature and firmly welding by heating with an iron or the like. The bar code 13 is a unique code having no duplication such as a serial number, and a number of labels 12 on which bar codes are printed in advance are prepared.

Attachment of Labels to Laundry In facilities such as hospitals and nursing homes, laundry, which is an individual's personal property, is placed in a laundry bag displaying a personal name, and the facility performs collection and delivery processing. Is common. Therefore, the laundry is collectively accepted by the facility in a facility unit in a state where the laundry is put in a laundry bag for each individual. In this case, the label 13 is attached to the laundry in the received laundry bag by the trader. Preferably, a tag (a tag or a name tag) displaying personal information that can be optically read is attached to each laundry bag. In addition, to allow the facility to identify the laundry owner,
Have the individual or facility employee write down the personal name on the laundry.

With respect to the second and subsequent laundry items to which the label 12 has been attached, it is also possible to request the laundry to be washed separately without putting it in the laundry bag. Further, a mode in which the label 12 is applied by the facility side is also possible. For example, a considerable number of labels are given to the facility in advance, and when the facility is newly entered or a new laundry is requested, the label 12 is attached to each person's laundry, and the label or the laundry is If the personal name is described in the article itself, all laundry items can be brought to the dealer in bulk, and the number of individuals and facilities when collecting the laundry can be greatly reduced.

When receiving the laundry sorted into laundry bags from the facility, the dealer reads the tag of the laundry bag and calls personal information from the computer. If no tag is attached to the washing bag, attach a new tag. If there is no personal information corresponding to the computer, new personal information is input from the name or the like written on the laundry bag or the laundry. When the laundry is not put in the laundry bag, the input of the tag of the laundry bag is skipped, and the following input processing for each laundry is performed.

After the input of the tag information of the laundry bag, it is confirmed that the label 12 is attached to each of the collected laundry items, and the label is read to confirm that it matches the personal information of the laundry bag. When the computer determines that the data is correct, the receiving ID (for example, receiving date) is automatically input to perform the receiving process.

If no label is attached to the laundry during this operation, a new label 12 is attached.
If there is no corresponding laundry information in the management table 14,
New data is added to the management table based on the name described in the laundry bag or the laundry, the name of the receiving facility, the name of the laundry, the material, and the like. In addition, if you read the label attached to the laundry and the laundry of another owner has been washed out, you can call that information and check with the facility and individual to reduce mistakes. It is possible.

After performing the above-mentioned receiving processing, the trader places the laundry on the washing line and performs a predetermined washing operation.

Shipping work In order to carry out the sorting work on the washed goods coming out of the washing line, a washing bag for each individual (when receiving without putting in a washing bag, prepare a sorting bag for each individual) Classify the laundry. Here, the tag attached to each laundry bag is read, and personal information is called from the computer. Further, the label 12 attached to each laundry is read, sorting is performed for each individual, and it is confirmed that the information matches the personal information of the laundry bag, and a record is added to the delivery file only when the computer determines that it is correct. To delete the management data in the management table. In the record of the delivery file, the facility ID, personal ID, product name, receipt date, and the like are transcribed from the management table, and the delivery date, the laundry fee, and the like are automatically input to perform the delivery process for the laundry. Here, the computer checks whether or not all the received laundry is finished. If all of the received laundry is not finished, the unprocessed data is called to check whether the corresponding laundry remains in the factory or is not sorted by another person's laundry bag by mistake.

For each of the washed items sorted by each individual, the management computer checks the received ID with the receiving ID, and then prints a delivery note summarizing the washing items and charges for each individual, and puts them in each person's washing bag. Attach. If necessary for management at the facility, it is possible to print and attach a delivery note to the facility in a form that totals personal data.

Billing work The delivery file can be searched for by facility ID and personal ID. By searching for records for which billing has not been performed using the personal ID or facility ID as a key, the delivery file is addressed to each individual and to the facility. Can calculate the charges. The billing data addressed to each individual is tabulated on a predetermined date such as the end of the month, for example, and transferred to the sub computer 8 of the facility. When an individual moves within the facility, for example, when a patient enters or leaves a hospital, the billing data for that individual is transferred to the facility-side computer at the designated date and time. The facility subcomputer prints and issues an invoice to the individual in addition to the various charges incurred in the facility and the billing amount sent from the trader. Therefore, the laundry fee is paid from the individual to the facility.

On the other hand, on the contractor side, every predetermined date,
The invoices for each facility are printed and issued to the facility. The facility checks the bill to the cleaning company out of the fee collected from the individual on the bill to the facility and pays the company.

The first embodiment described above is an example in which a cleaning contractor having a washing facility carries out washing by himself. In the second embodiment shown in FIGS. 7 to 10, the contractor manages the laundry, The actual laundry is an example of a case where a subcontractor having a laundry facility is requested.

In the case of the second embodiment, the management computer 3 is installed in the contractor 15, and the sub-computer 8a connected to the management computer via the Internet or the like.
8b is installed in the facility 2 and the subcontractor 16, respectively, and the optical readers 4a and 4b connected to the computer are installed on the contractor side and the subcontractor side. The management table is recorded on the management computer on the contractor side. The optical reading device 4b of the computer of the cooperating company reads the label attached to the laundry at the time of shipment / shipment, stores only that information as receipt / shipment data, and sets only the data of receipt / shipment at the contractor side. Transfer to the management computer.

It should be noted that the reason for managing the receipt / shipment data on the cooperating company side is to check whether all the commodities on the date of receipt can be shipped.

When the contractor receives the laundry from the facility, the contractor performs the receiving process in the same manner as in the first embodiment. The received data processed here is transferred to the computer of the cooperating company, and the laundry is shipped to the cooperating company. When the laundry arrives from the contractor, the contractor reads the label attached to the laundry and checks whether the data completely matches the data transmitted from the contractor's computer.

In the second embodiment, the washing operation is performed by the subcontractor. After the completion of the washing process, the subcontractor reads the label affixed to the laundry and checks whether all the products are completed on the date of arrival from the contractor. After checking all the laundry items, if any unprocessed items are found, immediately process them and ship them to the contractor. When the shipment is confirmed, the shipment data is transferred to the computer on the contractor side.

After confirming that the shipping data and the receiving data transferred from the subcontractor completely match, the contractor sorts and delivers the washed products as described in the first embodiment. Perform the billing work on a predetermined date.

Further, the contractor performs a closing date process based on the agreement with the cooperating company, and transfers the payment data to the computer of the cooperating company.

The third embodiment shown in FIG. 11 is an example in which a management computer is installed on the facility side. The management computer 3 storing the management table is installed on the facility 2 side, and the subcomputer 8 is installed on the trader side. Optical reading device 4a,
4b is installed on both the facility side and the trader side. The trader receives customer information and laundry information from the management computer, and performs billing processing based on billing data transferred from the facility management computer at the time of billing. The contractor performs the same processing as the cooperating contractor of the second embodiment at the time of receiving and shipping, and the management is performed on the facility side.

[Brief description of the drawings]

FIG. 1 is an explanatory view showing a first embodiment.

FIG. 2 is a hardware configuration diagram of a first embodiment.

FIG. 3 is a flowchart of a receiving process according to the first embodiment.

FIG. 4 is a delivery flowchart of the first embodiment.

FIG. 5 is a flowchart of a billing process according to the first embodiment.

FIG. 6 shows an example of a label.

FIG. 7 is an explanatory view showing a second embodiment.

FIG. 8 is a hardware configuration diagram of a second embodiment.

FIG. 9 is a flowchart of a receiving process according to the second embodiment.

FIG. 10 is a delivery processing flowchart of the second embodiment.

FIG. 11 is a hardware configuration diagram of a third embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Cleaning agent 2 Facility 3 Management computer 4 Engineering reading device 5 Keyboard 6 Display 7 Printer 8 Subcomputer 9 Modem 10 Printer 11 Communication means 12 Label 13 Barcode 14 Management table 15 Contractor 16 Contractor

Claims (2)

[Claims] 1. A large number of wash-resistant affixed labels displaying unique codes without duplication, a code reader for reading the unique codes of the labels, and a personal ID, facility ID, and item ID corresponding to each unique code. , Acceptance ID,
Using a computer that records a management table in which management items including a delivery date and a fee are associated with each other, personal laundry belonging to the facility is collectively received for each facility, and a code is applied to the article to which the label is attached. By reading the label of the article with the reader, the individual laundry is received, and a new label is attached to the article without the label, and a management item corresponding to the code of the label is input. By adding data to the management table and performing a receiving process, and performing a washing process on each of the articles, a delivery process for each of the articles is performed by reading the label of the washed article with a code reader, and the receiving ID is set. In addition to checking the excess and deficiency of the goods by referring to it, sorting of the washed items by personal ID and outputting the individual delivery slip , Characterized in that it delivered to output the collective invoice addressed facilities for grouped washing already products by facility ID, medical or nursing washing contracting process of personal items in the facility. 2. A management computer comprising: means for totalizing charge data grouped by facility ID with respect to the management table; and means for totalizing charge data grouped by personal ID. At any time when a transfer or the like occurs, the management table data is extracted with the personal ID and the charges are totaled to output an invoice to a specific individual at any time.
And collects the charges to output a personalized invoice, and outputs the collective invoice to the facility including the above-mentioned occasional bill by grouping and collecting the charges by the facility ID. The method of claim 1, wherein the personal laundry is contracted.