JP4242051B2 - How to contract laundry for medical or nursing care facilities - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a method for subcontracting laundry (private items) under the possession or management of individuals in medical or nursing care facilities such as hospital inpatients and nursing home residents.
[0002]
[Prior art]
Specializes in cleaning personal laundry in hospitals and nursing homes (hereinafter referred to as “facilities”) for individual laundry (eg, hospital patients and nursing home residents; hereinafter referred to as “individuals”). In facilities entrusted to contractors (hereinafter referred to as “contractors” or simply “contractors”), individual charges for laundry fees from the contractor to the individual are not made, and monthly fees are calculated based on the calculation method for units such as laundry bags and weight units. Most facilities are contracted (flat fee system). However, the flat fee system cannot avoid unfairness among individuals, for example, the same fee is charged for individuals who produce a lot of laundry and few individuals. In addition, since the traders usually collect and deliver laundry by ward or room unit of the facility rather than responding to individuals, the facility employees often perform this collection and delivery work. There is also a problem in which the responsibility of the contractor and the facility is not clarified when a traffic accident such as loss or billing error occurs.
[0003]
In addition, facility employees often spend a great deal of time working on returning personal items that have been collected and delivered by a contractor to individuals. As a result. Furthermore, on the billing side of the laundry fee, for example, when a patient is discharged from another hospital or moved between wards in an emergency hospitalization, the contractor or facility will respond to the unpredictable movement of the individual and respond to the request flexibly. This must be done, but it takes a lot of manpower and time to deal with it, and it is easy to make mistakes.
[0004]
For laundry management, labels and tags with optically readable indications such as barcodes are attached to individual laundry items, sorting by customer and work category, grasping work progress status, billing Proposals have been made to facilitate such work. For example, Japanese Patent Laid-Open No. 2000-117000 outputs a slip having a customer name and an object identification code for identifying individual laundry as a bar code as a management system for processing a plurality of laundry items by customer. And a means for outputting a tag having the article identification code as a bar code, and reading the bar code on the slip and the bar code on the tag attached to each piece of laundry with a bar code reader for collation An object management device is disclosed.
[0005]
Japanese Patent Application Laid-Open No. 7-36985 discloses a spine number code in which spine number information for calling a set of management items stored in a database of a computer is displayed as an optical identification mark, and the set of management items visually. There has been proposed a method for sorting and managing laundry by attaching a laundry management display body together with a classification code displayed as a legible character to the laundry.
[0006]
The codes displayed on the slips, tags, display bodies, etc. used in these two inventions are unique codes without duplication, and a record of the management table stored in the computer is called using this unique code as a key item. Management.
[0007]
In addition, for example, JP-A-8-138011 discloses that management is performed by attaching a code (meaning code) based on a combination of short codes corresponding to a customer name, a washing method, etc. to a laundry. By using a management display that displays customer identification information including the customer name and contact information and product identification information including the type and material of the cleaning product, the display is attached to the cleaning product once. Then, from the second time, it is shown that it is possible to determine without listening to customer information such as a customer name and its contact information one by one, and it is also possible to determine how to wash, thereby facilitating laundry management.
[0008]
[Problems to be solved by the invention]
However, the conventional laundry management system or management method proposed above is applicable to the management of laundry from receipt to delivery within the supplier, or the delivery of laundry between the customer and the supplier. It is assumed that there is a charge for the fee, etc., and such a conventional method has an unmanageable part when the laundry is delivered or the fee is settled between the person, the facility, and the contractor. As a result, it does not help ease the work or solve problems.
[0009]
In other words, in the conventional management means, when the management means is applied with the facility as a customer, the trouble of office work such as collection, sorting, and fee settlement between the facility and the individual is not solved, Further, when the management means is applied with an individual as a customer, there arises a problem that management cannot be performed unless individual laundry is delivered, billed, or paid between the individual in the facility and the trader. This is different from the current situation where individuals deliver laundry to the facility and settle the laundry fee, and the merchant delivers the laundry and charges the facility in bulk, There arises a problem that the occurrence of troubles and management mistakes in the facility is not improved at all, or the management burden of the contractor is increased, leading to an increase in management cost.
[0010]
Therefore, the present invention is, based on these issues, individuals, to reduce the work burden, such as billing payment of washing 濯料 gold among the three parties of the facility and cleaning professional, to rationally manage the personal washing products It is an object to provide technical means that does not cause management mistakes.
[0011]
[Means for Solving the Problems]
Labels with unique codes (such as serial numbers that can be read mechanically) are affixed to laundry, which is personal belongings within the facility, and is read using an optically readable barcode reader. The laundry is managed for each individual and for each facility using the apparatus and a management computer storing a management table. In the management computer, a management table having a unique code of a label attached to each laundry as a key item is registered. This management table includes a personal ID such as a personal name, a facility ID such as a facility name and a ward name, an item ID indicating the type of laundry such as a shirt and a blanket, and an acceptance date indicating a laundry acceptance date and a lot number. Records management data such as ID, date of delivery indicating the date of delivery of laundry, laundry fee, etc., and requires new management data to be attached to the newly received laundry and associated with the label code The input is sequentially made while referring to a master file such as a personal master.
[0012]
From the second time, you do not need to enter management data, but by reading the labels of individual laundry items, personal information and information for each item (for example, information such as the number of washings and stain removal), the date of receipt, the date of delivery, etc. By managing the laundry in real-time, it is possible to manage the laundry work, and also make it possible to issue invoices and invoices to individuals and facilities, facilitating the collection and delivery of laundry in the facility. Prevent mistakes.
[0013]
In addition, it is easy to check whether other people's laundry has been mistakenly covered, and it is also easy to check for lost or unprocessed laundry when sorting for delivery. Become.
[0014]
DETAILED DESCRIPTION OF THE INVENTION
The laundry contracting method of the present invention will be further described below with reference to the embodiments shown in the drawings. 1 to 6 are diagrams showing the first embodiment, FIG. 1 is an explanatory diagram showing the overall concept, FIG. 2 is a hardware configuration diagram, and FIGS. 3 to 5 are diagrams showing a processing flow of the first embodiment. 6 is a diagram showing an example of a label attached to the laundry. In the figure, “laundry product” is the laundry before washing, and “washed product” is the laundry after washing. Referring to FIGS. 1 and 2, there are a trader 1 and a facility 2, and a plurality of individuals who enter and leave irregularly stay in the facility 2. The management computer 3 is installed on the supplier 1 side. The management computer 3 is installed in an optical reader 4 such as a barcode reader, a keyboard 5 for newly entering management data, a display 6 for displaying entered management data, a printer 7 for printing slips and invoices, and a facility. A communication means 9 such as a modem for communicating with the sub-computer 8 is provided. The sub computer 8 is installed in the facility 2 and includes a printer 10 that outputs a bill and a modem or other communication means 11 for receiving data from the management computer 3. This sub-computer can be a computer that performs accounting processing in the facility, and the invoice for the individual is issued by summing up the laundry charges incurred by the trader 1 together with other charges incurred in the facility 2 can do.
[0015]
The label 12 has a bar code 13 displayed on the front surface and an adhesive layer that is thermally welded on the back surface. It is particularly preferable to use a label made of a cloth having washing resistance, and an adhesive layer that can be pressure-bonded to the cloth at room temperature and that is firmly welded by heating with an iron or the like. The barcode 13 is a unique code such as a serial number with no duplication, and a number of labels 12 on which barcodes are printed in advance are prepared.
[0016]
・ Affixing labels to laundry Laundry, which is personal items in the facility, is usually collected and delivered by the facility in a laundry bag displaying the personal name. Accordingly, the laundry is accepted by the merchant in units of facilities in a state where the laundry is put in a laundry bag for each individual. In this case, the label 13 is affixed to the laundry in the received laundry bag by the trader. Preferably, each laundry bag is also attached with a tag (a tag or name tag) displaying personal information that can be optically read. Furthermore, the personal name or the facility employee is entered in the laundry so that the owner of the laundry can be identified in the facility.
[0017]
The laundry after the second time with the label 12 affixed can be received in roses without being put in the laundry bag. Further, a mode in which the label 12 is affixed on the facility side is also possible. For example, a considerable number of labels are handed to the facility beforehand, and the facility asks each person's laundry to attach the label 12 when a new person enters or requests a new laundry. If the personal name is written on the label or the laundry itself, it becomes possible to bring all the laundry into the trader with roses, and the number of individuals and facilities when collecting the laundry can be greatly reduced.
[0018]
・ Receiving work When the trader accepts laundry classified into laundry bags from the facility, he / she reads the tag of the laundry bag and calls personal information from the computer. If no tag is attached to the laundry bag, attach a new tag. When there is no personal information corresponding to the computer, new personal information is input from the personal name written on the laundry bag or the laundry. When the laundry is not put in the laundry bag, the input of the tag of the laundry bag is skipped, and the following input processing for each laundry is performed.
[0019]
After inputting the tag information of the laundry bag, it is confirmed that the label 12 is affixed to each of the received laundry, and the label is read to confirm that it matches the personal information of the laundry bag. If it is determined that the receipt ID is correct, the receipt ID (for example, the receipt date) is automatically input and the receipt process is performed.
[0020]
In addition, when a label is not affixed to the laundry during this operation, a new label 12 is affixed. When there is no laundry information corresponding to the management table 14, new management data is added to the management table from the personal name, the name of the facility of the recipient, the name of the laundry, the material, etc. To do. In addition, when the label attached to the laundry is read, if the laundry of another owner has been rolled out, the information can be called and the mistakes can be reduced by checking with the facility and the individual. Is possible.
[0021]
-Laundry work After carrying out the stocking process as described above, the worker places the laundry on the washing line and performs a predetermined washing work.
[0022]
・ Shipping work In order to sort the washed items that come out from the laundry line, the laundry is put into a laundry bag for each individual (if you accept it without putting it in a laundry bag, prepare a separate sorting bag for the individual). Classify. Again, the tag attached to each laundry bag is read and personal information is called from the management computer. Furthermore, the label 12 affixed to each laundry is read and sorted for each individual, and it is confirmed that it matches the personal information of the laundry bag, and a record is added to the delivery file only when the management computer determines that it is correct. Then, the management data in the management table is deleted. In the delivery file record, the facility ID, personal ID, product name, date of receipt, etc. are transcribed from the management table, and the delivery date, washing fee, etc. are automatically entered to deliver the laundry. The computer checks to see if all the laundry received is finished. If all the accepted laundry items are not finished, call the raw data and check whether the corresponding laundry items are left in the factory or are misclassified in other people's laundry bags. .
[0023]
The washed items sorted by individual are collated with the acceptance ID by the management computer, and then a delivery slip in which items and charges are tabulated for each individual is printed and attached to each person's laundry bag. If it is necessary for management at the facility, it is possible to print and attach an invoice for the facility in the form of totaling personal data.
[0024]
- claim work delivered file can be retrieved at the facility ID and personal ID, aggregated by searching the personal ID or facility ID records that claim has not been performed as a key, each personalized and another facility fee it can. Billing data separately for each individual, for example by aggregating a predetermined date of the end or the like, and transferred to the sub computer 8 facilities. Further, when the movement of the individuals in the facility occur, for example when a hospitalized patient in hospital, transferred to the facility computer date and time given its personalized billing data. The computer on the facility side prints and issues an invoice addressed to the individual, together with various charges incurred in the facility, along with the invoice amount sent from the supplier. Therefore, the laundry fee is paid from the individual to the facility.
[0025]
On the other hand, the trader prints an invoice collected for each facility on a predetermined date and issues it to the facility. Of the fees collected from individuals, the facility checks the bill for the cleaning company on the bill for the facility and pays the contractor.
[0026]
The first embodiment described above is an example in which a contractor having a laundry facility performs washing himself, but in the second embodiment shown in FIGS. 7 to 10, the laundry is managed by the contractor, and the actual laundry is performed. It is an example in the case of making a request to a laundry company having a laundry facility.
[0027]
In the case of the second embodiment, the management computer 3 is installed in the contractor 15, and the subcomputers 8a and 8b connected to the management computer via the Internet or the like are installed in the facility 2 and the laundry 16 respectively, and connected to the computer. The optical reading devices 4a and 4b thus installed are installed on the contractor side and the laundry side. The management table is recorded in the management computer on the contractor side. The optical reader 4b of the computer on the laundry side reads the label attached to the laundry at the time of receipt / shipment, stores only the information as receipt / shipment data, and installs only the receipt / shipment data on the contractor side. Transfer to the managing computer.
[0028]
The reason for managing the receipt / shipment data on the laundry side is to check whether or not all the products on the date of arrival can be shipped.
[0029]
When the contractor accepts the laundry from the facility, the contractor performs the arrival process in the same manner as in the first embodiment. The received data processed here is transferred to a computer on the laundry side, and the laundry is shipped to the laundry. When the laundry arrives from the contractor, the laundry reads the label affixed to the laundry and checks whether the data is completely consistent with the data transferred from the contractor's computer.
[0030]
In the second embodiment, the laundry operation is performed on the laundry operator side. The laundry company reads the label affixed to the laundry after the washing process, and checks whether all items on the date of arrival from the contractor are finished. After checking all the laundry, if any unprocessed items are produced, they are processed promptly and shipped to the contractor. When the shipment is confirmed, the shipment data is transferred to the contractor's computer.
[0031]
The contractor confirms that the shipment data transferred from the laundry trader and the arrival data completely match, and then sorts and delivers the washed product in the same manner as described in the first embodiment, and the predetermined date. Billing work.
[0032]
Further, the contractor performs a closing date process based on the agreement with the laundry, and transfers the payment data to the computer on the laundry side.
[Brief description of the drawings]
FIG. 1 is an explanatory diagram showing the first embodiment. FIG. 2 is a hardware configuration diagram of the first embodiment. FIG. 3 is a delivery processing flowchart of the first embodiment. FIG. 4 is a delivery processing flowchart of the first embodiment. FIG. 5 is a flowchart of billing processing according to the first embodiment. FIG. 6 is a diagram showing an example of a label. FIG. 7 is an explanatory diagram showing the second embodiment. FIG. 8 is a hardware configuration diagram of the second embodiment. Delivery process flowchart of the second embodiment [FIG. 10] Delivery process flowchart of the second embodiment [Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Cleaning contractor 2 Facility 3 Management computer 4 Engineering reader 5 Keyboard 6 Display 7 Printer 8 Sub computer 9 Modem
10 Printer
11 Communication means
12 labels
13 Barcode
14 Management table
15 Contractor
16 Laundry

Claims (1)

A label displaying an optically readable unique code is attached to each laundry, a code reader for reading the unique code of this label, a keyboard (5) for inputting management items, a display (6), a slip and a bill A computer (3) equipped with a printer (7) for printing a certificate is installed, and item data such as a personal ID, a facility ID, an item ID, a delivery date, a washing fee, etc. are recorded on the computer using the unique code as a key item. In the laundry contracting method of registering the management table to be performed, calling the record of the management table with the unique code as a key item, and managing the charge of the laundry,
Communication means (9) for communicating with the facility-side computer (8) to the computer, means for totaling charge data grouped by the facility ID for the management table, and charge data grouped by personal ID Means,
Fee data is grouped by individual ID, the aggregation at a predetermined date, and fee data for the individual when the specified date and time for an individual is counted in the time, the facility computer (8 ), And invoices addressed to the facility, which are counted for each facility on a predetermined date, are printed.
How to contract personal laundry in medical or nursing care facilities.

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