JP2002092204A - Method for managing maintenance information and assessment information of automobile by the internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for managing the maintenance information and assessment information of automobiles by which maintenance guidance, an appropriate assessed price and the various kinds of profitable information can be reported to customers as needed by utilizing the Internet. SOLUTION: This method is provided with a means for transmitting the maintenance information and the assessment information obtained by inspecting the automobile which enters a maintenance station together with number plate information through the Internet to a database server for unitarily managing the data so as to newly register or update them, a means for managing maintenance guidance such as the execution guidance of an automobile inspection and a legal inspection and the exchange guidance of oil and wheels, etc., on the basis of the maintenance information and automatically transmitting mail to the portable telephone or the like of the customer and a means for transmitting the assessment information to the database server of an automobile auction company, evaluating the appropriate assessed price and transmitting the mail to the portable telephone or the like of the customer corresponding to a request.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a method of using the Internet to inform a car's mobile phone, a portable information terminal, a personal computer, or the like of a car maintenance guide, an appropriate assessment price and various useful information by e-mail. The present invention relates to a method for managing vehicle maintenance information and assessment information.

[0002]

2. Description of the Related Art Conventionally, there are vehicle inspection and legal inspection as regular maintenance of an automobile. In addition, routine maintenance includes checking oils such as engine oil and brake oil, checking the health of the battery, checking the wear of tires and wiper blades, and replacing air cleaners and oil filters. Originally, the owner of the vehicle (the dealer may be the owner, but in this case, the user of the vehicle is also referred to as the owner) should know the time and contents of the inspections, that is, the maintenance information. Basic. However, in actuality, it is currently implemented based on guidance letters from postcards and the like from dealers and indications from simple maintenance at gas stations.

[0003] In addition, when trying to transfer to a new car or to sell to a used car center, there arises a request to know how much worth of one's car is at present. In this case, they go directly to a dealer or a used car center to request a service representative for an assessment.

[0004]

However, guides for vehicle inspections and legal inspections are sent from dealers one to two months before the implementation deadline and often only once, so they are busy. Forgetting the implementation time or having to implement it in a hurry just before, there was room for improvement as a guidance method. Further, simple maintenance such as inspection of oil and tires performed at the time of gasoline refueling at a gas station is not always performed at the time of refueling. For this reason, if the simple maintenance is not performed for a long period of time and the vehicle continues to be driven, a minor trouble such as the engine becoming difficult to start due to the weakened battery causes a slip due to the worn tires. There was also a problem that it could develop into a trouble directly related to an accident such as accidents. In addition, only visual inspections are conducted at gas stations that are always in operation, and the date of replacement of oil and tires and the current mileage are stored in a detailed database and managed as maintenance information for each customer. I am not doing it. For this reason, there has been a problem in that it is not possible to clearly present maintenance information that requires replacement of oil, tires, and the like at regular intervals or at regular traveling distances.

[0005] Further, when an evaluation is performed, the evaluation price is slightly different for each dealer or used car center. For this reason, there is a problem that it is troublesome to search for a place that performs a high-value assessment because it is necessary to visit a number of dealers and used car centers.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and is intended to routinely manage maintenance information and assessment information such as the date of replacement of oil and tires and the current mileage. Accordingly, an object of the present invention is to provide a management method of vehicle maintenance information and assessment information which can notify a customer of maintenance guidance, an appropriate assessment price and various useful information when necessary.

[0007]

In order to solve the above-mentioned problems, the present invention relates to a method for managing vehicle maintenance information and assessment information on the Internet, which comprises the steps of refueling gasoline, charging gas, or supplying power. And a service center (hereinafter referred to as a maintenance stand), the maintenance information and assessment information obtained by inspecting the vehicle are registered via the Internet together with license plate information for new registration or update registration. Means for transmitting to a database server for centralized management, and based on the maintenance information, manages maintenance guidance such as vehicle inspection and legal inspection implementation guidance and oil and tire etc. replacement guidance, and automatically Send e-mail to mobile phones, personal digital assistants, personal computers, etc. Means for transmitting the assessment information to a database server of an automobile auction company to evaluate an appropriate assessment price, and sending a mail to a customer's mobile phone, portable information terminal, personal computer, or the like as required. It is composed.

[0008]

An embodiment of the present invention will be described with reference to the drawings. FIG.
FIG. 3 is an Internet connection form view from the viewpoint of the maintenance stand in the method for managing vehicle maintenance information and assessment information by the Internet according to the present invention. As shown in the figure, the attendant reads out the license plate of the automobile 4 entering the maintenance stand 2 and processes the audio signal from the headset microphone, or selects the number or code of the license plate from the bar code table using the handy terminal. To process the bar code signal,
Alternatively, the license plate information of the automobile obtained by processing the image signal obtained by automatically reading the license plate with the CCD camera is transmitted to the server 3 installed in the maintenance stand 2.

Next, the technician checks the oils such as engine oil and brake oil in the engine room of the automobile 4, checks the health of the battery, and checks the wear of the tires and wiper blades. And obtain various data as maintenance information. In addition, the current traveling distance data is obtained from the distance meter in the driver's seat.

Next, the attendant performs a visual inspection of the appearance of the automobile 4, checks the presence or absence of a scratch inside and outside the body, the size and the position, etc., further checks the repair history, the accident history, etc. To obtain various data.

FIG. 3 is an example of a display screen of the maintenance information and the assessment information in the method for managing the maintenance information and the assessment information of the vehicle by the Internet according to the present invention. The maintenance information and the assessment information obtained as described above are displayed on the server 3. Or directly to the server 3 from an input device such as a portable information terminal owned by a clerk. Then, in order to newly register or update the maintenance information and the assessment information, the maintenance information and the assessment information are transmitted to the database server 6 for centrally managing the data via the Internet 1 together with the license plate information. The location of the database server 6 is preferably the headquarters 5 in the case of a maintenance stand company belonging to the same group, and preferably a management company in the case of another maintenance stand company. If possible, another form may be adopted.

FIG. 2 is a view of an Internet connection form from the viewpoint of a customer's mobile phone, portable information terminal and personal computer in the method for managing vehicle maintenance information and assessment information by the Internet according to the present invention. As shown, a mobile phone 9 having a mail function such as an i-mode, a portable information terminal 10 such as a PDA, a personal computer 11 and the like are innumerably connected to the Internet 1. The owner is in an environment where he can read and write e-mail using the device.

In FIG. 1, a database server 6 of a head office 5 reads maintenance information sent from a server 3 of a maintenance stand 2, performs new registration for new data, and performs update processing for updated data. Do. The data is analyzed and a periodic inspection guide is sent by e-mail to customers who are approaching vehicle inspections or legal inspections. Exchange information with date and mileage data from the previous time is sent by e-mail.

Further, when the customer tries to transfer to a new car or to sell to a used car center, the customer must use the mobile phone 9 or the portable information terminal 1 in order to know the suitability assessment price.
An inquiry is made to the head office 5 by e-mail from 0 or the personal computer 11. The headquarters 5 sends the customer's assessment information to the database server 8 of the car auction company 7 based on the mail to make an inquiry. The database server 8 of the automobile auction company 7 sends the appropriate assessment price via the head office 5 or directly to the customer by e-mail while comparing the assessment information with the sales information at the auction site.

[0015]

As described above, according to the method for managing vehicle maintenance information and assessment information by the Internet of the present invention, if the maintenance information and assessment information of the customer using the maintenance stand are managed, Maintenance guidance, such as vehicle inspection and legal inspection implementation guidance and oil and tire replacement guidance, etc., is sent by e-mail to the customer's mobile phone, personal digital assistant or personal computer, etc. at the appropriate time and at the appropriate number of times. It will be surely implemented without forgetting. In addition, the presentation at the time of replacement of oil, tires, and the like can be clarified on the last replacement date and the mileage since the previous time, so that the customer can be convinced and can be implemented. As a result, there is an effect that the life extension effect of the automobile can be enhanced. In addition, when conducting an assessment, the appropriate assessment price can be determined without going directly to a dealer or a used car center, so that it is possible to control the timing of transferring a new car or selling the car to the used car center.
Furthermore, since useful information such as campaigns and service information carried out by the maintenance stand can be transmitted by e-mail at any time, there is an effect that customer satisfaction can be further improved.

[Brief description of the drawings]

FIG. 1 is a diagram showing an Internet connection form from the viewpoint of a maintenance stand in a management method of vehicle maintenance information and assessment information by the Internet according to the present invention.

FIG. 2 is a diagram showing an Internet connection configuration from the viewpoint of a customer's mobile phone, portable information terminal, and personal computer in the method for managing vehicle maintenance information and assessment information on the Internet according to the present invention.

FIG. 3 is an example of a display screen of maintenance information and assessment information in the method for managing automobile maintenance information and assessment information by the Internet according to the present invention.

[Description of Signs] 1 Internet 2 Maintenance stand 3 Server 4 Automobile 5 Headquarters 6 Database server 7 Auto auction company 8 Database server 9 Mobile phone 10 Mobile information terminal 11 Personal computer

Continued on the front page (72) Inventor Tomo Kasai 8-3 Miyukicho, Shizuoka City, Shizuoka Prefecture Tokyo Life Building 4th Floor Teruya Corporation (72) Inventor Takuya Kobayashi 8-3 Miyukicho, Shizuoka City Shizuoka Prefecture Tokyo Life Building 4th floor Teruya Co., Ltd. (72) Inventor Yuki Omura 3rd floor, 5-40-7 Okuzawa, Setagaya-ku, Tokyo Japan Multi-Auction Management Systems Co., Ltd. (72) Inventor Yoshifumi Omura Setagaya-ku, Tokyo 5th floor 40-7, 3F, Japan Multi-Auction Management Systems Co., Ltd. F-term (reference) 5B049 BB00 BB31 BB36 CC02 CC23 CC36 DD01 DD02 DD03 DD05 EE01 EE05 FF03 FF04 FF09 GG04 GG06 GG07

Claims (2)

[Claims] 1. An automobile (4) having entered a maintenance stand (2), together with license plate information for registering new or updated maintenance information and assessment information obtained by inspecting the automobile (4). Means for transmitting the data to a database server (6) for centrally managing the data via (1);
Based on the maintenance information, management of maintenance guidance such as vehicle inspection and legal inspection execution guidance and replacement guidance of oil and tires and the like is performed, and the customer's mobile phone (9), portable information terminal (10), or personal computer ( 11) means for sending an e-mail to, etc., and the assessment information to an automobile auction company (7)
A database server (8) for evaluating the appropriate assessment price, and sending an e-mail to the customer's mobile phone (9), portable information terminal (10), personal computer (11), etc. as required. Characterized by having
How to manage vehicle maintenance information and assessment information via the Internet. 2. As means for obtaining the license plate information, in an automobile (4) entering a maintenance stand (2), a voice signal from a headset microphone, a bar code signal from a handy terminal, or a CCD in an automobile (4). The method according to claim 1, wherein the information is obtained by processing an image signal from a camera.