JP2002032497A - Information on funeral or the like providing service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide service which can securely give notice of information on a funeral, memorial service, etc., (hereinafter called as Funeral) and facilitate access to a funeral home. SOLUTION: An information managing server 1 is equipped with a customer database 2 which has a customer file wherein customer's names and transmission destinations of sympathy event information of the customers are registered and a Funeral information database 3 having a Funeral file wherein information on occurred Funeral is registered and the information managing server 1 output a command for sending Funeral information to target users when the information is registered in the funeral information database 3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for providing funeral information using a dedicated line such as the Internet.

[0002]

2. Description of the Related Art Conventionally, general companies have obtained condolence information in the following manner and responded to the information.
The person in charge obtains funeral information such as a funeral ceremony and a farewell ceremony associated with the death of a person through news such as newspapers and television, and obtains funeral information such as a company of a business partner from a business person in charge. Then, when these condolence information is obtained, the person in charge consults the related department on whether to take any action on the company side. As a result, if an important customer decides that some kind of action is required, he or she will contact the company that had the funeral directly and ask about the funeral.
This is because news such as newspapers do not disclose until the detailed funeral. In addition, the person in charge arranges for condolences, wreaths and flowers.

[0003]

However, when trying to obtain condolence information from news such as newspapers and television without leaking, the burden on the person in charge increases. The greater the burden, the greater the probability that the person in charge will miss the memorial service. If you miss a memorial service and it involves a very important person, the company will lose gratitude to the other party, which will have a major impact on the business later.

[0004] Further, when the deceased is himself, there are quite a few chances to know mourning information by being reported in newspapers or receiving notices from work-related matters. However, when the dead are their own family members, they are not always reported in newspapers, etc., and they are less likely to receive notifications from work-related matters.
Even in such a case, the person is unjustified. Furthermore, even if funeral information is obtained, there is usually no time for funeral. For this reason, the person in charge of the company is busy with mourning and arranging wreaths.

[0005] On the other hand, in the case where internal condolence information is transmitted to the outside, it is sometimes necessary to determine to whom and to whom the condolence information is transmitted. In particular, it is necessary to check the extent of dating before dating, etc.
That alone is a considerable amount of work. In particular, newspapers have limited publication space, so that sufficient condolence information cannot be placed in many cases, and there has been a problem that direct inquiries increase accordingly.

[0006] Also, when condolences, the most problematic is
It is the ambiguity of the type of wreath and the price. SUMMARY OF THE INVENTION An object of the present invention is to provide a service in which funeral information is easily notified and funeral services are easily accessible.

[0007]

According to a first aspect of the present invention, there is provided an information management server, comprising: a customer database having a customer file for registering a customer name and a destination of condolence information of the customer;
A mourning information database having a mourning information file for registering information relating to the mourning that has occurred. The information management server outputs a command to transmit the mourning information to the intended user when the mourning information is registered in the mourning information database. The feature is that it does.

[0008] The second invention is characterized in that the information management server connects to a user terminal via a communication network and enables the destination of the customer file to be updated from this user terminal at any time. A third aspect of the invention is characterized in that the information management server connects to a user terminal via a communication network and allows the user terminal to write condolence information in a condolence information file.

A fourth invention is characterized in that the information management server connects to the user terminal via a communication network and, when condolence information is registered in the condolence information database, transmits it to the intended user terminal. Having. Fifth
The invention is characterized in that a funeral agency is specified in a jurisdiction area and registered in an information management server, and when funeral information is registered in a funeral information file, funeral information is transmitted to a funeral agency in the jurisdiction of the funeral place. Having.

[0010]

FIG. 1 is a diagram showing a condolence information providing service system according to the present invention. The information management server 1 is provided on the side of the provider that provides condolence information, and the information management server 1 can be connected to the user terminals 4 and 5 via a communication network.

The information management server 1 has a customer database 2 and a funeral information database 3. The customer database 2 holds a customer file, and stores customer information in the customer file.
As shown in FIG. 2, the customer information includes a customer name, a customer identification number, a transmission destination, and a notification destination. The customer name is a company name in the case of a company, and in some cases, may be registered for each branch or office. The customer identification number may be anything as long as it can identify the customer. Further, an e-mail address or the like may be used as the customer identification number. When the e-mail address is the customer identification number, information can be sent to the customer by e-mail.

[0012] The above-mentioned transmission destination is a list of partners who want to be notified when a mourning has occurred on the customer side. This list may be registered collectively for each company, or the destination may be divided according to the position, individual, or the like. Also, some of the customers may be individuals who are not affiliated with the company, but in this case, the person himself / herself identifies the recipient list before birth, registers it, and always writes the list. Updates are available. The notification request destination is a list of the other parties that the customer wants to be notified. This list can be updated at any time.

The mourning information database 3 includes:
It has a funeral information file. In this mourning information file, mourning that occurs every day is stored.
In other words, the information provider registers the condolences in this condolence information file based on the news-related information such as the daily newspaper, but the customer can also register their condolences in this condolence information file at any time. I have to. If the customer registers his or her condolences in this condolence information file, it can be browsed from the user terminals 4 and 5 at any time.
In this way, since the customer can register his / her own funeral, even if his or her family dies, it can be registered and many people can see it.

Further, in the funeral information file that can be accessed by various people, an advertisement of a funeral company related to the funeral, such as a funeral company, is placed, and by clicking the advertisement portion, the homepage of the above-mentioned business can be accessed. ing. Therefore, when a funeral company puts an advertisement in the funeral information file, it is possible to clarify the opaque funeral expenses and the like, provided that various expenses such as funeral expenses are posted in the advertisement.

In the above embodiment, the customer refers to a person registered with the information provider, and in principle, a person who has paid a membership fee. Those who use this system without paying a membership fee are called general users. The terminal used by the customer who paid the membership fee is indicated by reference numeral 4 in FIG. 1, and the terminal used by the general user is indicated by reference numeral 5 in FIG.

Next, a case where a customer receives the service of this system will be described. By registering a company name or an individual name in the above-mentioned transmission destination column, the customer's condolence information can be transmitted to the company or individual designated as the transmission destination. Also,
If you fill in the company name or personal name in the column where you want to be notified, if the company or individual you have filled in has a funeral, you can view the funeral information file from the information provider even if you do not browse the funeral information file yourself. Automatically sent.

In this system, if a jurisdiction area is specified and a contract is made with a funeral company, the funeral company in the jurisdiction area is notified of the occurrence of funeral when the funeral information is entered in the customer file. You may make it. In this way, a brokerage fee can be collected from the funeral agency.

In the above example, access is made from the customer user terminal 4, but the general user terminal 5 can also access the funeral information database 3. That is, the funeral information database 3 is accessible to anyone at any time. As described above, it is not necessary for both the customer and the general user to check news such as newspapers and televisions to obtain condolence information, so that it is easy to check condolences.

When the customer has a condolence, the customer registers the customer name and detailed condolence information in the condolence information file. When a predetermined item is registered in the condolence information file in this way, the information management server 1 reads the customer name registered in the condolence information file, and reads a customer name corresponding to this customer name from the customer database 2. Search customer files.

After the information management server 1 retrieves the customer name, the destination is read and the condolence information is transmitted to the destination. An electronic mail or the like may be used as the transmission means. The person who receives the e-mail as described above transfers this information to the relevant department. The transmitted file can be sent to the funeral information database 3 if the customer desires. For example, the destination of the condolence information file shown in FIG.
Is entered, the information management server 1 transmits the condolence information file to the condolence information database 3. In this way, the general user can also see the customer's condolence information.

In this way, by simply transmitting detailed condolence information to the condolence information provider, the detailed condolence information of the company can be reliably notified to the designated destination, and an inquiry about the condolence information can be made. Response is also reduced.

Next, a case will be described in which a customer company or individual is notified of condolence information of a company such as a business partner or a partner by using this system. In the customer file shown in FIG. 2, the company name or the individual name of the company to be notified when there is a funeral is registered in advance, and this customer file is stored in the customer database 2. The condolence information provider searches the customer file for a destination to which the customer wants to be notified, and transmits the condolence information. The data may be transmitted to the destination customer by e-mail or the like.

As described above, according to the system of this embodiment, since the condolence information such as newspapers and the condolence information of the customer who is the party can be posted, there is no omission in the condolence information. Not only does the leakage of condolence information occur, but also the condolence information posted there is reliably transmitted to the customer. In addition, the person to whom the condolence information is sent can be registered before his or her life and can be updated at any time, so that if the person dies, the bereaved family members or company officials will not have a hard time sending the condolence information. .

In addition, an advertisement of a funeral agency or the like is posted on the funeral information database 3 of the system, and the homepage of the funeral agency can be browsed by clicking the advertisement, so that arrangement of garlands and the like can be simplified. . In addition, about the funeral agency, not only advertising,
The trader may be registered in advance. In this case, for example, the jurisdiction of the funeral agency may be registered, and the funeral agency may be automatically specified according to the funeral place.

[0025]

According to the first aspect of the present invention, when condolence information is registered in the management server, the management server outputs a command for transmitting the condolence information to a target user. You can know. Therefore, it is possible to omit the work such as the person in charge of checking the obituary in the newspaper every day. In addition, there is no problem that the person in charge misses the obituary.

According to the second aspect, since the transmission destination of the customer file can be updated from the user terminal at any time, the transmission destination reflecting the current status of the relationship can be held. Therefore, there is no need to prepare a list of transmission destinations when a funeral occurs. Especially for individuals,
By registering your destination before you die, your bereaved family will no longer be the destination of your death report.

According to the third aspect, since the funeral information can be written from the user terminal to the funeral information file, the drop of the funeral information is almost completely eliminated as compared with the case where the funeral information is input only from the information provider. become. According to the fourth aspect, since the funeral information is transmitted to the user terminal, the user can view it at any time. Fifth
According to the invention, a funeral company can be easily specified when a funeral occurs.

[Brief description of the drawings]

FIG. 1 is an information providing service system diagram of the present invention.

FIG. 2 is a diagram showing a customer file.

[Explanation of symbols]

 1 Information management server 2 Customer database 3 Funeral information database 4, 5 User terminal

Claims (5)

[Claims] 1. An information management server, comprising: a customer database having a customer file for registering a customer name and a destination of the customer's condolence information; and a condolence information having a condolence information file for registering information related to a condolence that has occurred. A condolence information providing service system for providing a condolence information when the condolence information is registered in the condolence information database. 2. The condolence information providing service system according to claim 1, wherein the information management server is connected to a user terminal via a communication network, and the destination of the customer file can be updated at any time from the user terminal. 3. The condolence information providing service system according to claim 1, wherein the information management server is connected to a user terminal via a communication network, and the user terminal can write condolence information in a condolence information file. . 4. The information management server according to claim 1, wherein the information management server is connected to the user terminal via a communication network and, when condolence information is registered in the condolence information database, transmits the registered condolence information to a target user terminal. A service system for providing condolence information according to item 1. 5. A funeral agency that registers a funeral agency in the information management server by specifying a jurisdiction and, when the funeral information is registered in the funeral information file, sends the funeral agency to the funeral agency in the jurisdiction of the funeral place. Information service system.