JP2001245062A - Emergency care system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system which can easily introduced without requiring special equipment and enables a user to receive a care service. SOLUTION: A caring person 1 and a care object person 2 carry portable information devices 11 and 21 respectively, and a position information transmission function is built in portable information devices which the caring person 1 and the care object person carry, and a center 3 is provided which can receive a signal from portable information devices and can locate the portable information devices. The caring person 1 uses the portable information device 11 to transmit a signal to the center 3, and the center 3 transmits a care demand signal for the care object person 2 to the caring person 1 existing near the care object person 2 in accordance with reaction of the care object person 2 after receiving the transmitted signal, and the caring person 1 receives the care demand signal to visit the care object person 2.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD OF THE INVENTION

[0002] The present invention relates to an emergency care system.

[0003]

[Prior art]

[0004] Recently, the care of elderly people living alone has become a social problem, and in particular, how to deal with emergencies that affect lives such as sudden illness has become a problem.

Conventionally, as a system for addressing such a problem, for example, there is a system combined with home security or a system equipped with a condominium in which dedicated facilities for nursing care are incorporated.

[0006]

[Problems to be solved by the invention]

[0007] However, the conventional system requires dedicated equipment and cannot be easily introduced. Therefore, an object of the present invention is to provide a system that can be easily introduced without requiring special equipment and that can receive a care service anytime and anywhere.

[0008]

[Means for Solving the Problems]

Means for solving the problems of the present invention are as follows.

First, a care recipient has a portable information device and a center capable of receiving a signal from the portable information device, and the care recipient transmits a signal to the center using the portable information device. An emergency care system, wherein after the center receives the transmitted signal, the center performs a care process according to the reaction of the care recipient. Secondly, the emergency care system according to the first aspect, wherein the care processing is to dispatch a caregiver to a care recipient. Third, the nursing care process is a request to dispatch an ambulance,
The emergency care system described in 1. Fourth, the caregiver and the care recipient have a portable information device, and have a center capable of receiving a signal from the portable information device. The care recipient sends a signal to the center using the portable information device. After the center receives the transmitted signal, the center sends a care request signal to the care recipient to the caregiver in response to the reaction of the care recipient, and the caregiver receiving the signal sends the care recipient a An emergency care system that visits people. Fifth, the caregiver and the care recipient carry the portable information device, combine the position information transmission function with the portable information device carried by the caregiver, and can receive a signal from the portable information device. A center capable of identifying the location of the caregiver, the caregiver sends a signal to the center using the portable information device, and after the transmitted signal is received by the center, the caregiver responds to the reaction of the caregiver. In response, the center transmits a care request signal to the care recipient to the caregiver near the care recipient, and the caregiver receiving the signal visits the care recipient. Sixth, the caregiver and the care recipient can carry the portable information device, combine the location information transmission function with the portable information device possessed by the caregiver and the care recipient, and receive a signal from the portable information device. A center capable of specifying the location of the portable information device, the care recipient sends a signal to the center using the portable information device, and the center receives the transmitted signal, In response to the response of the person, the center transmits a care request signal to the care recipient to the caregiver near the care recipient, and the caregiver receiving the signal sends the care recipient a visit to the care recipient. Care system.

The emergency care system of the present application generally includes:
It is intended for emergency cases that may affect the life of the care recipient, but is not limited to this case. And respond to such requests.

[0012] The care target person is an elderly person who needs care,
Indicates a person with a disability, sudden illness, disease, etc. What is a caregiver?
It indicates a person who visits a person to be cared for, and it is possible to employ a dedicated staff member who has undergone nursing education, as well as a general housewife who has undergone nursing training.

The portable information device may be any device that is portable and capable of transmitting and receiving voice and other signals, such as a mobile phone and a PHS.
The portable information device may be provided with a button that enables a care recipient to send a care request signal with one touch, or a voice recognition function may be used to send a signal by voice without operating a button.

The center is capable of receiving a signal from a portable information device from a care recipient, and is preferably capable of transmitting a signal. For example, a center connected to a computer connected to a plurality of communication lines such as telephone lines may be used. You can adopt what you built. The center has a function of performing processing automatically without the intervention of an operator based on a preset procedure, and also allows the operator to make an appropriate judgment on care processing.

Responding to the response of the care recipient after the center receives the transmitted signal means that, for example, when a mobile phone is used as the portable information device, the center receiving the call from the care recipient is , Talk with care recipients,
When the call from the care recipient is cut off, the center calls the care recipient and talks to the care recipient, or the status of the response to the telephone, that is, the silent response, the fact that the telephone itself is not answered, etc. is indicated.

When the center performs the nursing care process, the operator judges the state of the care recipient according to the content of the conversation and the status of correspondence to the telephone, dispatches a caregiver, or requests the dispatch of an ambulance. In addition to doing so, without the intervention of the operator, based on a preset procedure, for example, to set a request to dispatch to an ambulance, such as silent response, when you do not answer the call again, When a response is made by the voice of the care-recipient, the process of automatically dispatching a caregiver or the like is also included.

The combination of the portable information device with the position information transmitting function means that the portable information device itself can be provided with the position information transmitting function, and that the portable information device has a device having the position information transmitting function separately from the portable information device. Is also included.

Specifying the position where the portable information device is present indicates that the position is specified based on a signal transmitted by a position information transmitting function combined with the portable information device.
Specifically, for example, a signal transmitted from the PHS is received by a plurality of relay bases, and the position is specified based on the received information, or the position information signal specified using the GPS function is transmitted to the portable information terminal. The case where the position is specified by transmitting the information signal from the device and receiving the information signal is also included.

[0019]

【Example】

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a schematic diagram of an emergency care system according to the present invention.

The emergency care system according to the present embodiment includes a caregiver 1
In addition, the care recipient 2 has a PHS as the portable information devices 11 and 21, respectively. The portable information devices 11 and 21 possessed by the caregiver 1 and the care recipient 2 have a position information transmitting function. In addition, portable information equipment 1
A center 3 capable of receiving signals from the mobile information devices 11 and 21 and capable of specifying the position where the portable information devices 11 and 21 are present is provided. When the care target person 2 needs nursing care, a signal is transmitted to the center 3 by making a telephone call using the portable information device 21, and the transmitted signal is received by the center 3. Center 3 that received a phone call from care recipient 2
Talks with the care recipient 2 via the operator,
When the call from the caregiver 2 is cut off, the center 3 calls the caregiver 2 and has a conversation to determine whether to dispatch the caregiver 1 or not, That is, in the case of silent response or not answering the telephone itself, not only can the caregiver 1 be dispatched immediately, but also a request for dispatch to the ambulance 4 can be made.

In the case where the center 3 has a function of automatically performing processing based on a preset procedure without intervention of an operator, for example, based on the preset procedure, for example, If you do not answer the call again, set to request the ambulance 4 to be dispatched,
When the voice of the care target person 2 responds, processing such as dispatching the caregiver 1 can be automatically performed.
When the caregiver 1 is dispatched, the center 3 sends a care request signal to the caregiver 2 to the caregiver 1 near the caregiver 2, for example, by calling the portable information device 11 of the caregiver 1. It can be done by doing. Then, the caregiver 1 having received the signal visits the care recipient 2.

When the care recipient 2 has the portable information device 21 combined with the position information transmitting function, it can cope with not only the case where the care recipient 2 is at home but also the case where he goes out. Conversely, if the care recipient 2 does not have the portable information device 21 combined with the location information transmission function, the home location is registered in advance with the telephone number in the center 3 together with the care target. If the person 2 is at home, the position of the care target person 2 can be specified.

[0025]

【The invention's effect】

According to the present invention, no special equipment is required, the equipment can be easily introduced, and the care service can be received anytime and anywhere.

[Brief description of the drawings]

FIG. 1 is a schematic view of an emergency care system according to the present invention.

[Explanation of symbols]

 Reference Signs List 1 caregiver 2 care target person 3 center 4 ambulance 11 portable information device 21 portable information device

──────────────────────────────────────────────────続 き Continued on the front page (51) Int. Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) H04B 7/26 G06F 15/42 Z 9A001 H04Q 7/34 H04B 7/26 E H04M 3/42 106B F term ( Reference) 5B049 BB41 CC21 GG06 GG07 5C087 AA03 AA37 BB12 BB20 BB64 BB74 DD03 DD24 EE18 FF01 FF02 FF17 FF23 GG07 GG70 GG83 5K024 AA02 AA14 AA79 BB07 CC11 DD01 DD04 EE01 FF21 GG01 GG05 JJ20 JJ51 JJ52 5K101 KK14 KK19 LL12 MM05 MM07 NN02 NN14 NN25 RR12 TT06 UU05 9A001 BB04 JJ09 JJ12 KK60

Claims (6)

[Claims] 1. A care target person has a portable information device and a center capable of receiving a signal from the portable information device. The care target person transmits a signal to the center using the portable information device, and An emergency care system, wherein the center performs a care process in response to a response of a care recipient after the center receives the transmitted signal. 2. The emergency care system according to claim 1, wherein the care processing is to dispatch a caregiver to a care recipient. 3. The nursing care process is a request for dispatch of an ambulance.
The emergency care system according to claim 1. 4. A caregiver and a care recipient have a portable information device and a center capable of receiving a signal from the portable information device, and the care recipient sends a signal to the center using the portable information device. Then, after the center receives the transmitted signal, the center sends a care request signal to the care recipient to the care giver in response to the reaction of the care recipient, and the care giver receiving the signal sends the care request to the care giver. Visit the target person,
Emergency care system. 5. A caregiver and a care recipient carry a portable information device, combine the portable information device possessed by the caregiver with a position information transmission function, and can receive a signal from the portable information device. A center capable of specifying the location of the device is provided, and the care recipient sends a signal to the center using the portable information device, and after the transmitted signal is received by the center, the care recipient responds. An emergency care system in which the center transmits a care request signal to the care recipient to the caregiver near the care recipient in response to the request, and the caregiver receiving the signal visits the care recipient. 6. A caregiver and a care recipient carry a portable information device. The caregiver and the care recipient can combine the portable information device with a location information transmitting function and receive a signal from the portable information device. There is a center that can identify the position where the portable information device exists, and the care recipient sends a signal to the center using the portable information device,
After the center receives the transmitted signal, the center sends a care request signal to the care recipient to the caregiver near the care recipient in response to the response of the care recipient, and receives the signal. Caregiver visits the care recipient,
Emergency care system.