JP2003337995A - Taxi call system and telephone set - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a taxi call system which enables even a person who is hearing-impaired, without speech or hard of hearing to call a taxi with telephone and a telephone set used for the system. <P>SOLUTION: Disclosed is the taxi call system characterized in that: (1) a slave device 1 is installed at a proper place and automatically connected to a master telephone set of a taxi company when a customer presses a call button 2; (2) the master telephone set identifies the arrangement place of the slave device 1 and makes answer display indicating that the call from the slave device 1 is confirmed on the display 3 of the slave device 1; (3) the slave device 1 and master telephone set mutually confirm the display of predetermined contents through button operations, and the customer presses an OK button 4 when satisfied the display contents to send an OK signal to the master telephone set; (4) an operator of the taxi company sends a message of allocation of a taxi to the slave device 1 to display it on the display 3; and (5) the customer quits the communication by pressing a NO button 5 when conditions that the company displays are not acceptable. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a taxi call system in which even a deaf person or a deaf person can call a taxi by telephone.

[0002]

2. Description of the Related Art Generally, in order to call a taxi, after checking the telephone number of the taxi company, the taxi company is called at home or at work, or by a mobile phone, and a taxi dispatch is requested at a predetermined place. However, it is absolutely necessary for both parties to explain the designated location and communicate the desired arrival time or expected arrival time.

Therefore, a dedicated taxi company telephone is installed in a place where a large number of passengers are used, such as in a downtown area, and a method in which a person in need of a taxi uses the telephone to contact the taxi company to arrange a taxi It is done in the department.

However, with these contact methods, even if a normal person can use the system, it is impossible for a deaf person or a hearing-impaired person to verbally inform the taxi company of his / her location and the desired time of the vehicle to pick up. There are drawbacks that cannot be used.

[0005] Recently, mobile phones have become remarkably widespread, and as a method of calling a taxi using a mobile phone, a nationwide common phone number for requesting a taxi dispatch is set, and calls made to that number are sent to mobile phones in various regions. The relay antenna or base pole automatically transfers to the taxi company, at the same time the position of the orderer is calculated from the position of the relay antenna, the operator of the dispatch center directly talks with the customer to identify the detailed location, and dispatch the taxi flowing in the vicinity A system for doing so is described in Japanese Patent No. 2920614.

Further, the position of the taxi user is monitored using GPS, and the information is automatically transmitted to a taxi radio station or an empty taxi in the vicinity of the user, and then a telephone line with the customer is connected to drive a taxi. Japanese Unexamined Patent Publication No. 2000-341397 describes a system in which a person and a customer directly talk with each other to grasp the situation of the customer and then go straight to the site.

However, since the inventions disclosed in Japanese Patent No. 2920614 and Japanese Patent Laid-Open No. 2000-341113 are premised on the use of a mobile phone, for people who are deaf or hard of hearing, they are required to use a taxi company operator or a taxi driver. It is almost impossible to use these systems because they cannot talk.

[0008]

DISCLOSURE OF THE INVENTION The present invention has been made to provide a system in which a deaf person or a hearing-impaired person can call a taxi without having any conversation with an operator of a taxi company or a taxi driver. is there.

[0009]

In order to achieve the above object, in the taxi call system of the present invention, a child machine in which a call number of a taxi company is set in advance is installed in an appropriate place such as a downtown area, and Presses the call button of the cordless handset, it automatically connects to the taxi company's master unit, responds to the confirmation from the call from this cordless handset, and pushes the buttons between the cordless handset and the master telephone. After confirming the decided contents on the display, the customer who is satisfied with the displayed contents presses the OK button on the child machine, an OK signal is sent from the child machine to the master telephone, and the operator of the taxi company takes a taxi. Is displayed on the display of the slave unit.
If the customer does not meet the conditions displayed by the company, the customer's NO
It is a taxi call system that can terminate communication by pressing a button.

Further, in this system, if a customer who can talk with the system does not meet the conditions displayed by the company, he / she can press the NO button of the handset to directly talk with the operator using the auxiliary handset to solve the problem. You can

The cordless handset used in the present invention is installed in a downtown area where a large number of people gather, and the call number of a taxi company is set in advance, so that not only healthy people but also deaf people and hearing impaired people can find the numbers of nearby taxi companies. No need to search for, just press the call button on the cordless handset to automatically connect to the master phone of the taxi company.

The master telephone identifies the location of a plurality of slave units, automatically exchanges information with the slave units with preset contents, and is a taxi driving or waiting in the vicinity of the site. After wirelessly communicating with the driver and confirming the available dispatch time, etc., a message indicating that a taxi will be dispatched will be displayed on the display of the child machine, and if the displayed content is satisfied, the customer presses the OK button and the taxi is placed at the designated location. Wait for the arrival.
Generally, when called by a mobile phone, it is very difficult to find a specific customer from a large number of people because the meeting place is not fixed, but since the slave device of the present invention is installed in a specific place, You can easily find customers if you go nearby.

Since the handset of the present invention is additionally provided with a handset, a customer who can talk, such as a healthy person, can press the NO button of the handset to communicate with the operator through the handset if the conditions displayed by the company are not met. You can talk directly and solve problems. As described above, the taxi call system of the present invention has many characteristics.

[0014]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described in detail below with reference to the drawings.

[0015]

[Embodiment 1] (1) A large number of cordless handsets 1 in which a call number of a taxi company is set in advance are arranged at appropriate places such as a station or a downtown area where many people gather, and a customer who wants to call a taxi has a cordless handset 1 When the call button 2 is pressed from among several buttons provided in, the master telephone of the taxi company is automatically connected. For example, it is displayed on the display 3 of the handset 1 (this is a call phone for XX taxi only, if you are using, please press the call button 2), etc., and the customer presses the corresponding button according to the instruction.

(2) The master telephone has a plurality of slave units 1,
1 ', 1'',1''', etc. are identified and the confirmation of the call from the handset 1 is displayed on the display 3 of the handset 1 in response to the tone signal. For example, (Currently calling a XX taxi), (Thank you for using), etc. are displayed. further,

(3) The slave unit 1 and the master unit mutually confirm each other around the display of predetermined contents by button operation, and reach the slave unit 1 (a taxi will come to the nearest doorway), ( Please press the OK button 4 if you like). If the customer is satisfied with these display contents,
When the OK button 4 of the handset 1 is pressed in accordance with the instruction, an OK signal is sent to the master telephone.

(4) The operator of the taxi company sends a tone signal to the effect that the taxi will be dispatched to the child device 1 and the display 3 (the taxi 1
It will be displayed.

(5) When the customer does not meet the conditions displayed by the company, when the NO button 5 of the child device is pressed, the message "Thank you for using" is displayed on the display 3 and the communication ends.

(6) If the customer who can talk is not satisfied with the conditions displayed by the company, then the display 3 of the handset 1 (please press the NO button 5 if you wish), (take the handset 6 Please talk to me) etc., so the NO button 5
After pressing, you can talk directly with the operator using the handset 6 that is additionally provided to solve the problem. When the problem is solved, finally, a message such as (Thank you for using) is displayed on the display 3 of the cordless handset 1.

[0021]

Since the present invention is constructed as described above, it has the following effects.

In the taxi call system of the present invention, the call number of the taxi company is set in advance in the handset 1 provided in the street such as in front of the station, so that not only the healthy person but also the deaf person and the deaf person can identify the taxi company number. There is no need to search, and you can automatically connect to the master phone of a taxi company by pressing the call button 2.

Further, the master telephone automatically identifies the location of the handset 1 and displays on the display 3 the questions and answers necessary for dispatching a taxi without having to talk with the handset 1 in the real voice. There are many features such as the display and the operator of the taxi company and the passengers can call from the call to the dispatch arrangements with the touch of a button, so that the deaf person or the hearing-impaired person can safely call the taxi. .

[Brief description of drawings]

FIG. 1 is a flowchart showing an embodiment of the present invention.

FIG. 2 is a block diagram showing an embodiment of the present invention.

FIG. 3 is a plan view of a handset phone.

FIG. 4 is a front view of a handset phone.

FIG. 5 is a side view of a handset phone.

[Explanation of symbols]

1 handset telephone 2 Call button 3 displays 4 OK button 5 NO button 6 handset

Claims (3)

[Claims] (1) A handset telephone set with a call number of a taxi company (hereinafter referred to as a handset) is installed in an appropriate place, and automatically when a customer presses a call button of the handset. Connect to the master phone of the taxi company. (2) The master phone identifies the locations of multiple slaves and responds to the display of the slave with a tone signal to confirm that a call from the slave has been confirmed. , (3) Checking the display of the contents decided between the handset and the master phone, and if the customer is satisfied with the displayed contents, press the OK button on the handset and an OK signal is sent to the master phone. 4) The operator of a taxi company sends a tone signal to the effect that a taxi will be dispatched to the child machine and displays it on the display. (5) If the conditions displayed by the company do not match, the customer presses the NO button on the child machine to end communication. Characterized by Taxi call system 2. A customer who is able to have a conversation is capable of solving a problem by pressing the NO button of a handset to directly talk with an operator using an auxiliary handset when the conditions displayed by the company are not met. The taxi call system according to claim 1. 3. A cordless handset having a built-in function for implementing the taxi call system according to claim 1 or 2, and having at least a display, a call button, an OK button, a NO button and a handset.