JP2001229410A - Method and system for reselling reserved seat ticket and cancel accepting terminal to be used for the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To resell a reserved seat ticket valid for a relevant section by following a canceling procedure on a train as to a time zone and a section whose ticket can be still sold and to pay back to a person oneself who has canceled an actually sold ticket. SOLUTION: When a passenger applies for the cancellation of a reserved seat ticket from a station to another station which can be still sold on a train, a cancel accepting terminal 1 on the train sends information regarding the reservation ticket whose cancellation is applied for to a center computer 2, which distributes reselling permission information on the reserved seat ticket to client computers 3 at respective places. When the reserved seat ticket is resold, payback permission information is registered in the center computer 2 and when some client computer makes an inquiry for payback, the payback is permitted on condition that relevant payback permission information is found.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[Technical Field to which the Invention Belongs] In the present invention, it is necessary to use a train earlier than that immediately before purchasing a designated ticket and canceling it, or to change the destination so that the use of a reserved seat in the future becomes unnecessary. The present invention relates to a designated ticket resale method, a designated ticket resale system, and a cancellation accepting terminal used for reselling a designated ticket in a corresponding section in a case where the designated ticket is resold and, if the designated ticket can be sold, refund to a canceled person.

[0002]

2. Description of the Related Art Conventionally, designated tickets, such as a reserved seat limited express ticket, a reserved seat green ticket, a sleeper ticket, and a compartment ticket, have been purchased together with a boarding ticket, but the corresponding train cannot be used due to a change in schedule or other reasons. In such a case, a refund can be obtained by paying a predetermined fee at a green window or station window before the train departs.

[0003]

However, conventionally,
If you need to use a train earlier than that immediately without canceling while purchasing a reserved ticket, or if you need to change your destination, you do not need to use the reserved seat ahead of time, actually at that stage If you resell it, even those who are waiting for you, especially if you want to get a designated ticket, will be invalidated, and the train will operate with the reserved seats vacant.

[0004] For example, (1) I had purchased a reserved Shinkansen seat from Tokyo 20:00 to Shin-Osaka, but in a hurry, I got on a Shinkansen unreserved seat from Tokyo 18:00 to Shin-Osaka on the same day. In such a case, there is a little less than two hours before the departure time of the reserved train, so if it is resold during that time, the same designated ticket may be sold to other people, but such cancellation procedure in the car I can't take it.

[0005] (2) I purchased a reserved Shinkansen seat bound for Hakata departing from Tokyo 12:00 and boarded that train, but if my destination suddenly changed to Shin-Osaka, I had to cancel early in the car. If accepted, as in (1) above, if the train is re-sold before Shin-Osaka-Hakata arrives in Shin-Osaka, the designated ticket for that section will be sold to other people. However, such a cancellation procedure cannot be taken in the car.

[0006] The present invention has been made in view of such a conventional problem, and the designated ticket of the corresponding section is resold by taking a cancellation procedure from the inside of the car for a time zone and a section where sales are still in time. , A designated ticket resale method to refund to the canceled person if it is actually sold,
It is an object of the present invention to provide a designated ticket resale system and a cancel acceptance terminal used for the system.

[0007]

The designated ticket resale method according to the first aspect of the present invention is a method of reselling a designated ticket from one station to another station in time for resale in a car. From the cancellation accepting terminal, send information about the designated ticket for which cancellation was applied to the center computer, and distribute the resale permission information of the designated ticket from the center computer to client computers in various places,
When the designated ticket is resold, register the refund permission information in the center computer, and in response to a refund inquiry from one of the client computers, in light of the refund permission information, permit refund if applicable Things.

According to a second aspect of the present invention, there is provided the designated ticket resale method, wherein information on the canceled valid designated ticket is input to a vehicle-mounted cancellation accepting terminal, and the information on the designated ticket input in the preceding stage is input. The cancellation accepting terminal transmits to the center computer, the information on the designated ticket received by the center computer in the previous stage is distributed to the client computer, the corresponding designated ticket is resold, and the designation resold in the previous stage. The refund information on the ticket is registered, and if the refund information on the corresponding designated ticket is registered in response to a refund inquiry from the client computer, the refund permission information is transmitted to the client computer.

According to a third aspect of the present invention, in the method for reselling a designated ticket according to the second aspect, when information relating to the canceled valid designated ticket is input to the on-board cancel accepting terminal, a receipt with a refund special contract is received. A certificate is issued and a refund is issued in exchange for the acceptance certificate with the refund agreement.

A designated ticket resale system according to a fourth aspect of the present invention comprises a vehicle-mounted cancel acceptance terminal, a center computer, and client computers in various places.
The car-mounted cancel acceptance terminal, when an application for cancellation of a designated ticket from one station to another station in time for resale occurs, accepts input of information on the designated ticket and transmits it to the center computer, The center computer receives the transmission from the cancellation accepting terminal, registers information on the designated ticket for which the cancellation was applied, distributes resale permission information of the designated ticket to client computers in various places, Register the refund permission information from the client computer, and, in response to a refund inquiry from any client computer, in light of the refund permission information, if there is a pertinent one, refund is permitted, and the client computer When the designated ticket is resold, the refund permission information is Registered computer, and is a refund queries relating to ticket corresponding against refund claims shall be transmitted to the center computer.

In the designated ticket resale system according to the fourth aspect of the present invention, when an application for canceling a designated ticket from one station to another station in time for resale is made in a car, the on-board cancel accepting terminal transmits the designated ticket to the designated ticket Is received and transmitted to the center computer. The center computer receives the transmission from the in-vehicle cancel acceptance terminal, registers the information on the designated ticket for which the cancellation has been applied, and distributes the resale permission information of the designated ticket to client computers in various places.

The client computer registers the refund permission information in the center computer when reselling the designated ticket distributed from the center computer.

When the canceling person goes to one of the counters and requests a refund, the client computer at the counter makes a refund inquiry to the center computer. On the other hand, the center computer, in light of the refund permission information, permits refund if there is a corresponding one. As a result, at the counter, a refund procedure is performed for the designated ticket corresponding to the person requesting the refund.

[0014] In this way, the designated ticket which has been canceled in the car in a hurry is resold, and if the resale can be actually made, a refund is given to the original purchaser, thereby preventing the designated ticket from being wasted. In addition, the loss incurred by a user who hastenly canceled a designated ticket is reduced.

According to a fifth aspect of the present invention, in the designated ticket resale system of the fourth aspect, the vehicle-mounted cancellation accepting terminal is provided with a refund special contract when information on the canceled valid designated ticket is input. Is issued.

In the designated ticket resale system according to the fifth aspect of the present invention, when an application for cancellation of a designated ticket from one station to another station in time for resale is made in a car, the on-board cancellation accepting terminal is connected to the designated ticket acceptance terminal. And transmits the received information to the center computer, and issues an acceptance certificate with a refund agreement.

Then, if the person who has brought the proof of receipt with the refund agreement comes to the refund window and requests refund, if the designated ticket has been actually resold, the refund will be made to that person. This prevents refunds to another person by mistake.

[0018] The cancellation accepting terminal of the invention according to claim 6 accepts the input of information on the designated ticket when an application for cancellation of the designated ticket from one station to another station in time for resale occurs in the car. , And issue a proof of receipt with a refund agreement.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below in detail with reference to the drawings. In addition, in the present invention, reserved seat express ticket,
Limited express tickets, green tickets, sleeper tickets, etc., for which designated seats such as reserved seat green tickets, sleeper tickets, and compartment tickets are designated, are collectively referred to as designated tickets. In addition, a handy terminal carried by a conductor in a vehicle and an in-vehicle terminal mounted on each train are collectively referred to as a receiving terminal. A computer that manages ticketing for all trains is referred to as a center computer, and a terminal computer that is installed at a ticket office or travel agency nationwide and that is connected to the center computer and performs ticketing processing is referred to as a client computer.

FIG. 1 shows the configuration of a designated ticket resale system according to one embodiment of the present invention. In this system, a conductor carries around the train for immediate cancellation acceptance, or connects to a predetermined location in the train, for example, a reception terminal 1 installed in the cabin, via a train radio or a wired transmission line. Center computer 2
And client computers 3A, 3B, 3
C,...

When an application for cancellation of a designated ticket from one station to another station in time for resale is made in the car, the accepting terminal 1 accepts input of information on the designated ticket and accepts a refund with a special contract. A terminal that issues a certificate.

The center computer 2 is a distributed or centralized large computer that manages ticketing of all trains nationwide. The client computer 3 (hereinafter, the symbol "3" is used when it is not necessary to individually identify the client computer 3) is installed at a window or a travel agency nationwide, and is connected to the center computer to issue a ticket. Computer. The center computer 2 and the client computer 3 utilize a conventionally used system, and a new program according to the present invention is installed.

Next, the operation of the designated ticket resale system having the above configuration will be described. In the following, in order to clarify the explanation, Mr. A made a reservation purchase of a reserved express ticket for Shinkansen from Tokyo at 20:00 to Shin-Osaka on a certain day. Soon after the refund procedure,
A description will be given of the procedure for reselling a designated ticket in the case of taking a Shinkansen unreserved seat from 18:00 Tokyo to Shin-Osaka on the same day and performing a cancellation procedure in the car. It is Mr. B who purchases the designated resale ticket.

As shown in the flow chart of FIG. 2 and the flowchart of FIG. 3, while holding the designated ticket of 20:00, Mr. A gets on the train of 18:00 and pays back to the conductor in the car with a special contract. When a cancellation is requested (Step S05 in the flowchart of FIG. 3), the conductor needs the information, the date, the train number, the car number, the identification of the normal / green, the seat number, etc. relating to the designated ticket requested to be canceled from the receiving terminal 1. Information is input (step S10).

The information on the designated ticket is transmitted from the receiving terminal 1 to the center computer 2, and the center computer 2 receives the cancellation information. When the center computer 2 receives the information on the canceled designated ticket and registers it in its own database, the center computer 2 returns an acceptance confirmation signal to the receiving terminal 1 of the transmission source. Receiving terminal 1
Upon receiving this acceptance confirmation signal, prints out an acceptance certificate with a refund agreement. The conductor hands this to Mr. A (step S15).

When a cancellation with a refund agreement occurs, the center computer 2 immediately distributes the resale permission together with the information on the designated ticket to the client computers 3 in various places (step S20). When the client computer 3 receives this information, it re-registers as a reserved seat in the same manner as a normal reserved seat (step S
25).

Thereafter, if one of the client computers 3 purchases the designated ticket for the canceled designated seat by the sales deadline (steps S30 and S35), the client computer 3 sends the designated ticket to the designated ticket. The information of the resale result (particularly, the section where the designated seat pertaining to the designated ticket is required) is transmitted to the center computer 2 (step S40).

When the center computer 2 receives the information on the resale result of the designated seat with the refund agreement from the client computers 3 in various places, the resale result information is registered for the corresponding seat in its own database (step S45). ).

Thereafter, if Mr. A requests a refund by presenting a receipt certificate with a refund agreement at any of the windows or a refund-only window within the designated period, the clerk sends a request from the client computer 3 to the center computer 2. (Step S50 in the flowchart of FIG. 4).

In response to this inquiry, the center computer 2 searches the database for resale record data of the designated ticket for the corresponding designated seat (step S55). A signal of refund OK is returned together with the information (particularly information on the boarding section) and a signal of refund NO is returned to the client computer 3 that has made an inquiry if there is no record of resale (step S6).
0, S65, S70).

At the client computer 3 at the window where Mr. A has come to the refund request, the center computer 2
In response to the reply, the boarding section and the refund OK or refund NO of the designated ticket resold are presented to the attendant. Therefore, if the refund is OK, the clerk subtracts a predetermined refund fee from Mr. A from the consideration of the designated ticket purchased by Mr. B,
A refund will be made (step S75).

As described above, in the above embodiment,
If you need to use a train earlier than that immediately without canceling while purchasing a designated ticket, or if you need to use a reserved seat ahead of time due to a change in destination, you can remove the designated ticket for the corresponding section It can be resold and refunded to the person who canceled it if it can be sold, so there is time until the sales deadline, and during the meantime, designated tickets that can be resold will not be wasted and will be used at the same time Can reduce the loss due to cancellation.

In the above example, the procedure for changing the train ahead is described. However, the procedure can be effectively used in the following cases. For example, Tokyo 12: 0
This is the case where you purchased a reserved Shinkansen seat from Hakata to Hakata and got on that train, but suddenly your destination was Shin-Osaka.
In such a case, the boarding section that can be resold differs depending on the time of the cancellation procedure. For example, immediately after departure from Tokyo, there is room for about 3 hours to Shin-Osaka,
It can be resold between Shin-Osaka and Hakata. However, if you arrive at Shin-Osaka, you can resell the section only if the designated ticket is sold up to 15 minutes before arriving at the station where the Shinkansen stops. Only the designated tickets can be resold.

In this way, which section can be resold is determined on the side of the center computer 2 by comparing the train schedule data with the current time and distributed to the client computer 3.

[0035]

As described above, according to the designated ticket resale method of the first aspect of the present invention, when an application for cancellation of a designated ticket from one station to another station in time for resale occurs in a car, The information on the designated ticket for which cancellation was requested was sent from the on-board cancellation acceptance terminal to the center computer, and the center computer distributed resale permission information for the designated ticket to client computers in various places, and the designated ticket was resold In this case, the refund permission information is registered in the center computer, and in response to a refund inquiry from one of the client computers, the refund permission information is given, and if there is any applicable refund, the refund is permitted. Are often left unnecessarily vacant, and users who have to cancel It is possible to reduce the losses incurred by cancellation.

According to the designated ticket resale method according to the second aspect of the present invention, the information relating to the designated ticket which has been canceled in the vehicle and which is valid in the vehicle is input to the on-board cancel accepting terminal, and the information relating to the designated ticket is canceled. To the center computer, the center computer distributes the information on the designated ticket received to the client computer, causes the corresponding designated ticket to be resold, registers the refund information on the designated ticket resold by the client computer, In response to a refund inquiry from a client computer,
When the center computer has registered the refund information related to the designated ticket, the refund permission information is transmitted to the client computer. In addition, a user who has to cancel can also reduce the loss due to cancellation by refund.

According to the third aspect of the present invention, in addition to the effect of the second aspect of the present invention, the information on the previously valid designated ticket canceled in the vehicle is input to the on-board cancellation receiving terminal. Occasionally, a proof of receipt with a refund is issued, and a refund is issued in exchange for a proof of receipt with a refund, so that refunds can only be made to those who have the authority to receive the refund and prevent unauthorized receipt of the refund it can.

According to the designated ticket resale system of the fourth aspect of the present invention, a designated ticket that has been canceled in a car is resold in a hurry, and if it can be resold actually, a refund will be given to the original purchaser. By doing so, it is possible to prevent the designated ticket from being wasted, and it is possible to reduce the loss incurred by the canceled user.

According to the designated ticket resale system of the invention of claim 5, in addition to the effect of the invention of claim 4, it is possible to prevent refund to another person by mistake.

According to the cancellation accepting terminal of the invention of claim 6, when an application for cancellation of a designated ticket from one station to another station in time for resale is made in the car, input of information on the designated ticket is input. And a proof of acceptance with a refund agreement can be issued.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a system configuration according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a procedure for accepting designated ticket cancellation and reselling designated tickets according to the embodiment.

FIG. 3 is a flowchart showing a designated ticket cancellation accepting process according to the embodiment.

FIG. 4 is a flowchart showing designated ticket resale processing according to the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Receiving terminal 2 Center computer 3, 3A, 3B ... Client computer

Claims (6)

[Claims] Claims: 1. When an application for cancellation of a designated ticket is made from one station to another station in time for resale in a car, information on the designated ticket for which a cancellation application has been made to a center computer from a vehicle-mounted cancellation acceptance terminal. The center computer distributes the resale permission information of the designated ticket to client computers in various places, and when the designated ticket is resold, registers the refund permission information in the center computer, and from any of the client computers A designated ticket resale method characterized in that, in response to the refund inquiry, the refund is permitted if there is any corresponding refund permission information. 2. A step of inputting information relating to a canceled designated ticket which is valid in the future to an on-board cancel accepting terminal, and transmitting the information relating to the designated ticket entered in the preceding stage to the center computer from the cancel accepting terminal. And the step of distributing the information on the designated ticket received by the center computer in the previous step to the client computer and causing the designated ticket to be resold, and the refund information on the designated ticket resold in the previous step. And, in response to a refund inquiry from the client computer, transmitting refund permission information to the client computer when refund information related to the designated ticket is registered. Ticket resale method. 3. A step of issuing an acceptance certificate with a refund agreement when information on the canceled designated ticket valid in advance is input to the on-board cancellation acceptance terminal. The method for reselling a designated ticket according to claim 2, wherein a refund is made in exchange. 4. An on-board cancel accepting terminal, a center computer, and client computers in various places, wherein the on-board cancel accepting terminal applies for cancellation of a designated ticket from one station to another station in time for resale. When the occurrence occurs, the input of the information related to the designated ticket is received and transmitted to the center computer, and the center computer receives the transmission from the cancellation accepting terminal and receives the information of the designated ticket for which the cancellation application was made. Register the information, distribute the resale permission information of the designated ticket to client computers in various places, register refund permission information from any client computer, and respond to refund inquiry from any client computer, In light of the refund permission information, If the client computer resells the designated ticket, the client computer registers refund permission information in the center computer, and issues a refund inquiry for the designated ticket corresponding to the refund request to the center computer. A designated ticket resale system, which is transmitted to 5. The vehicle-mounted cancellation accepting terminal issues an acceptance certificate with a refund coupon when information relating to the canceled designated ticket valid in advance is input. Designated ticket resale system. 6. When an application for cancellation of a designated ticket is made from one station to another station in time for resale in the car, the information on the designated ticket is accepted and a proof of acceptance with a refund agreement is issued. A cancellation accepting terminal characterized by performing.