JP2001167179A - Order data processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an order data processing system at a low cost, capable of performing changeover and combined parallel execution between a self-service system and a non self-service system. SOLUTION: This system is formed so as to issue a second customer slip and a second kitchen slip where order data inputted by an accounting machine are printed, to input the fact that cooking is already performed for an order and to transmit the fact that cooking is already performed through a radio base station to a radio calling device corresponding to the second customer slip where the order is printed in the case that it is inputted that cooking is already performed. The fact that cooking is already performed received by the respective radio calling devices is outputted so as to be confirmed by a pertinent customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a first customer slip and a first customer slip on which order data can be managed by an order station and that order data can be received from a handy terminal capable of inputting order data via a wireless base station. An order data processing system that can issue a kitchen slip, can input customer data printed on the first customer slip by an accounting machine, and can process order data corresponding to input customer data obtained from an order station. About.

[0002]

2. Description of the Related Art A conventional order data processing system includes:
As shown in FIG. 19, a plurality of handy terminals (HTL) 10P for inputting order data (including menu data, customer data, and the like) and an order station (for managing order data received via the radio base station 20P). STN) 30P, and an accounting machine (ECR) 60P that performs accounting processing on order data.
Further, a kitchen printer 40P and a slip issuing printer 50P are provided in the kitchen. Note that the printer may be one type of printer. The checkout machine 60P is provided at a store entrance (checkout office).

[0003] When a customer attendant goes around each table in the guest room and inputs an order menu or the like of each customer using the handy terminal 10P, order data (message) is created. The created order data is transmitted to the order station (STN) via the radio base station 20P by the confirmation operation (transfer request command) of the attendant.
30P is wirelessly transmitted.

[0004] The order station 30P, which has received order data including customer data (table number, number of persons, etc.) and menu data, stores and manages the order data in an order file. Then, it edits the slip print data for each printer with reference to the menu master file, and converts each slip print data to the corresponding slip issuing printer (CCP) 50P and kitchen printer (KP) 40P through the data communication line 1 through the data communication line 1. Send.

[0005] The kitchen printer 40P receiving the slip print data issues a kitchen slip. Thus, the kitchen starts cooking based on the issued kitchen slip. The slip issuing printer 50P that has received the slip print data issues a customer slip. The customer slip is placed on the table where the customer is seated by the attendant.

[0006] The clerk sometimes looks into the kitchen, and if there is a cooked menu in charge of himself / herself, distributes it to the customer and places a handwritten check on the customer slip. The cashier who received the customer slip from the customer after eating and drinking is a cashier 60P
Is used to input customer data such as a table number.

As a result, the accounting machine 60P acquires the order data from the order station 30P. That is, the order data under management corresponding to the customer data is transferred from the order station 30P via the wired communication line 1. Then, accounting processing is performed on the order data. When the accounting (payment) is completed, the fact is transmitted to the order station 30P.

[0008] In the order station 30P, in response to the accounting request received from the accounting machine 60P, the order data extracted from the order file is transferred to the accounting machine (ECR) 6.
If the order data is transmitted to 0P and the corresponding accounting end is received from the accounting machine 60P, the order data stored in the order file is settled (payment).
Reflect that it has been completed. This is in order to accurately perform the subsequent settlement report issuance work.

[0009] Thus, in a store (restaurant or the like) adopting a non-self-service system in which there is a service clerk and a catering clerk, order processing for an unspecified large number of customers can be executed accurately, and the actual operating rate of the store can be increased. .

[0010] By the way, from the viewpoint of strengthening the control of personnel costs, the number of stores adopting a self-service system instead of the non-self-service system is increasing. In order to operate such a self-service system, a system shown in FIG. 20 has been proposed and implemented.

That is, a customer places an order with a cashier at a store entrance. This cashier is a cashier (for example,
The order is input using the electronic cash register (ECR) 60P. This order is 2
Printed on single-sheet slips. One of them is used in the kitchen,
The other one is handed to the customer together with the wireless paging device 80P.

[0012] Thus, the customer waits in a free position and seat. When the cooking is completed, the cook or the like uses the input device 70P to input that cooking has been completed. Then, the wireless base station 20
P wirelessly transmits to the wireless calling device 80P corresponding to the order that cooking has been completed and can be served. The customer can know that from the output of the wireless calling device 80P.
Therefore, smooth operation can be performed even in a store that employs a self-service system in which a customer himself serves a table and clears up without at least a staff member in charge of serving.

[0013]

However, due to today's circumstance, in which the trend, the change in the number of customers, and the business situation are intense, there is a strong demand for a layout change and a store operation form change to prevent the atmosphere inside the store from becoming obsolete.

Thus, the change from the central self-service system (non-self-service system) to the non-self-service system (self-service system) or the parallel execution of the self-service system and the non-self-service system in the same store. Should appear.

However, in the conventional system, the self-service system and the non-self-service system are each constructed from the standpoint of being independent and independent. Therefore, in the case of switching from one of the systems to the other system, In this case, the equipment must be replaced in its entirety, and in the case of parallel implementation, a system must be provided, which increases the cost.

An object of the present invention is to provide a low-cost order data processing system capable of switching between a self-service system and a non-self-service system and performing combinations in parallel.

[0017]

According to a first aspect of the present invention, a plurality of handy terminals capable of inputting order data and wirelessly transmitting are connected to a wireless base station in a wired communication manner, and each handy terminal is connected to a wireless base station. An order station that is connected to be able to communicate wirelessly through the terminal and that can store order data received from each handy terminal in an order file and manage the order, and a first station that can issue a first customer slip on which the order data is printed.
A slip issuing printer and a first kitchen printer capable of issuing a first kitchen slip, and accounting processing of order data corresponding to input customer data obtained from an order station and capable of inputting customer data printed on the first customer slip In an order data processing system including a possible accounting machine, the accounting machine is configured to be able to input order data and to issue a second customer slip and a second kitchen slip printed with the order data input by the own machine. In addition, after the order printed on the second kitchen slip has been cooked, it is possible to input that the order has been cooked, and if it is input that the order has been cooked, the second customer slip on which the order is printed Is transmitted to the wireless paging device corresponding to the above through the wireless base station Order that is formed so as to allow the customer to confirm that the cooked food received by each wireless paging device has been received, and is formed so as to be compatible with non-self-service and / or self-service stores. It is a data processing system.

According to this invention, when operating in a self-service system, the cashier uses the accounting machine to input order data relating to customer orders. Then, the own machine input order data is printed on the second customer slip and the second kitchen slip, and each slip is issued. The second customer slip and the second kitchen slip may be printed and issued as a two-sheet spelling slip, for example.

The cashier hands the second customer slip together with the wireless calling device to the customer. The wireless calling device and the second customer slip correspond to 1: 1. For example, the slip number is automatically stored in the wireless calling device at the time of inputting the own device. Conversely, the ID of the radio pager
May be printed on the second customer slip. In any case, it is preferable that the accounting machine manages the correspondence between the issued second customer slip and the hand-over wireless paging device.

In the kitchen, cooking is performed according to the second kitchen slip. Then, after cooking of the order is completed, a cook or the like inputs that the order has been cooked together with, for example, a slip number. If the user has input that the order has been cooked, the second order (slip number, etc.)
The fact that cooking has been completed is wirelessly transmitted to the wireless calling device corresponding to the customer slip via the wireless base station.

[0021] The paging apparatus which has received the information outputs (eg, display output, print output) so that the customer can confirm that cooking is completed. In other words, the customer can quickly and accurately know that his or her own order has been cooked, even from a remote location, even if the user is at a remote location. The customer receives the self-order menu at the serving counter and returns the paging device. After eating and drinking, the customer returns the dishes to the counter.

In the case of a non-self-service system in which an order is entered at the handy terminal and an accounting machine is settled after the meal (payment), it can be handled in the same manner as in the above-described conventional example.

Thus, in a store where the non-self-service system and the self-service system can be switched or implemented in parallel, the self-service system can be reliably implemented while reducing the equipment cost, and the adaptability is wide.

According to a second aspect of the present invention, a plurality of handy terminals capable of inputting order data and wirelessly transmitting are connected to a wireless base station so as to be capable of wired communication and wirelessly connected to each handy terminal and the wireless base station. An order station communicably connected and storing order data received from each handy terminal in an order file and capable of order management; a first slip issuing printer capable of issuing a first customer slip printed with order data; and A first kitchen printer capable of issuing a first kitchen slip, and an accounting machine capable of inputting customer data printed on the first customer slip and accounting for order data corresponding to the input customer data obtained from the order station. Order data processing system with The accounting machine is configured to be capable of inputting the order data and transmitting the order data input by the own machine to the order station, and the order station receiving the order data received from the accounting machine from the handy terminal. A second slip issuance printer which is stored in the order file in the same manner as in the case of the order data and is formed so as to be capable of order management, and which can issue a second customer slip printed with the order data inputted by the accounting machine. (2) a second kitchen printer capable of issuing a kitchen slip and cooked input means capable of inputting that the order is cooked after cooking of the order printed on the second kitchen slip is completed;
The wireless base station can transmit the fact that the order has been cooked to the wireless calling device corresponding to the second customer slip on which the order has been printed when the order has been cooked using the cooked input means. And an order data processing system formed so as to be able to output so that the customer can confirm that the cooking has been received by each wireless calling device from the wireless base station.

In this invention, when operating in a self-service system, the cashier inputs order data relating to a customer order using an accounting machine. Then, the own machine input order data is printed on the second customer slip by the second slip issuing printer and the second kitchen slip by the second kitchen printer, and each slip is issued. Note that the printer for issuing the second slip and the second kitchen printer may be integrally formed, and the second customer slip and the second kitchen slip may be formed so as to be printable as, for example, a two-sheet spelling slip.

The order data is transmitted from the accounting machine to the order station and managed by the order station. The order station stores and manages the order data in the order file in the same manner as the order data received from the handy terminal.

The cashier passes the second customer slip to the customer together with the associated radio pager. It is preferable that the wireless calling device and the second customer slip correspond one to one. For example, at the time of inputting the own machine, the cashier handwrites the slip number on the wireless paging device,
Alternatively, it is constructed so that it can be automatically stored through a data communication line. Conversely, the ID of the paging device may be printed on the second customer slip. In any case, it is preferable that the accounting machine manages the correspondence between the issued second customer slip and the hand-over wireless paging device.

In the kitchen, cooking is performed according to the second kitchen slip. Then, after the cooking of the order is completed, the cook or the like uses the cooked input means to input that the order is cooked together with, for example, a slip number. If the user has input that the cooking has been completed, the user is wirelessly transmitted via the wireless base station to the wireless calling device corresponding to the second customer slip on which the order (slip number and the like) is printed. Is done.

[0029] Upon receiving this, the wireless calling device outputs (eg, display output, print output) so that the customer can confirm that cooking is completed. In other words, the customer can quickly and accurately know the self-ordered cooked notification from the portable wireless paging device even at a remote location. The customer receives the self-order menu at the counter and returns the paging device.

Thus, in a store where the non-self-service system and the self-service system can be switched or implemented in parallel, the self-service system can be reliably implemented while reducing the equipment cost, and the adaptability is wide. In addition, since the cook or the like only needs to input that cooking has been completed and the customer only needs to carry the wireless calling device, smooth operation can be performed even when switching from the self-service system to the non-self system or in parallel.

Also, in the invention according to claim 3, the wireless base station wirelessly communicates with the handy terminal for a first set time, then wirelessly communicates with the wireless calling device for a second set time, and thereafter communicates them with each other. This is an order data processing system formed so as to be capable of wireless communication repeatedly and alternately.

In this invention, the wireless base station wirelessly communicates with the handy terminal adopting the non-self-service system for the first set time, and then wirelessly communicates with the wireless calling device adopting the self-service system for the second set time, and thereafter These are alternately repeated to perform wireless communication.

For example, in the case where there is a tenant adopting a self-service system and a tenant adopting a non-self system on the same floor in a store, or when the same business entity implements the self-service system and the non-self system in parallel by menu, the same radio is used. It would be better if a base station was used.
In addition, there is less interference since both systems are switched over wireless communication.

Therefore, in addition to providing the same operation and effect as in the case of the second aspect of the present invention, the operation modes of both systems can be further expanded and smoother operation can be achieved.

The invention of claim 4 is an order data processing wherein the first set time is longer than the communication pause time of the radio calling device and the second set time is longer than the communication pause time of the handy terminal. System.

According to this invention, the first set time is equal to or longer than the communication pause time (for example, 1 second) on the side of the wireless calling device, and
Since the set time is selected to be equal to or longer than the communication suspension time (for example, 2 seconds) on the handy terminal side, the same operation and effect as the invention of claim 3 can be obtained, and further, the handy terminal and the radio call Wireless communication can be performed more smoothly while avoiding crosstalk with high efficiency and alternately without stopping the device.

Further, the invention according to claim 5 is characterized in that the radio base station and each of the handy terminals are connected to an RCR of the Radio Industry Association.
-An order data processing system formed in conformity with STD17A and formed so that the wireless base station and each of the wireless calling devices perform wireless communication in conformity with RCR-STD19 of the Radio Industries and Businesses Association.

In this invention, the radio base station and each handy terminal are in the 400 MHz band data transmission frequency (429.8) compliant with RCR-STD17A of the Radio Industry Association.
Radio transmission / reception at 125 MHz to 429.9250 MHz), and the radio base station and the radio paging device are operated at a specific low power radio station radio paging frequency (429.7750 MHz to 429.80) conforming to RCR-STD19 of the Radio Industries and Businesses Association.
00 MHz).

Therefore, in addition to providing the same operation and effect as in each of the third and fourth aspects of the present invention, the crosstalk between each handy terminal having a different frequency and each radio paging device can be further reduced. Can be prevented.

Further, the invention according to claim 6 is characterized in that the radio base station uses a first radio base station that performs radio transmission / reception using the first frequency with each of the handy terminals and a second frequency different from the first frequency. An order data processing system formed by a second wireless base station capable of wireless communication with at least each wireless calling device having a wireless receiving function.

In this invention, the first radio base station constituting the radio base station performs radio transmission and reception with each handy terminal using the first frequency, and the second radio base station uses the second frequency different from the first frequency. It performs wireless communication with each wireless paging device having at least a wireless receiving function.

Therefore, in addition to providing the same operation and effect as the case of the second aspect of the present invention, since the handy terminal and the radio paging apparatus perform radio communication with each of the radio base stations using different frequencies, the crosstalk occurs. Wireless communication can be performed more smoothly while avoiding the problem.

Further, according to the invention of claim 7, the order is such that the first frequency complies with RCR-STD17A of the Radio Industry Association and the second frequency complies with RCR-STD19 of the Radio Industry Association. It is a data processing system.

Therefore, the first wireless base station and each handy terminal are connected to the 400 MHz band data transmission frequency (429.8) compliant with RCR-STD17A of the Radio Industry Association.
The second radio base station and each radio paging device are radio-transmitted and received at 125 MHz to 429.9250 MHz), and the second radio base station and each radio paging device are in compliance with RCR-STD19 of the Radio Industries and Businesses Association for specific low-power radio station radio paging frequencies (429.7750 MHz to 42
(9.8000 MHz).

Therefore, in addition to providing the same operation and effect as the case of the invention of claim 6, each handy terminal side and each radio paging apparatus can be provided at a different frequency in the standard and using each radio base station. Since the communication with the communication side is performed, there is no crosstalk and more reliable communication can be performed smoothly.

Further, the invention of claim 8 is an order data processing system wherein the cooked input means is formed so as to be able to input using a touch panel of a display unit with a touch panel capable of displaying order data and the like.

In this invention, when the cook has completed the order menu, the cook or the like uses the cooked input means, that is, uses the touch panel of the touch panel display on which the order data is displayed, to change the order. Enter that cooking has been completed. Therefore, in addition to providing the same functions and effects as in each of the inventions of claims 2 to 7, the handling is easy and accurate input can be performed.

Further, the invention of claim 9 is an order data processing system in which the checkout machine and the storage device are arranged at a store entrance and the storage device is formed so as to be chargeable to each of the radio paging devices being stored. is there.

According to the invention, the customer informs the cashier in charge of the checkout machine when he enters the store entrance. The cashier inputs the order using the checkout machine, and hands over the wireless calling device taken out of the storage device after the input together with the second customer slip.
This radio pager is charged during storage in the storage device. Therefore, in addition to achieving the same effects as those of the inventions of claims 2 to 8, the self-service system can be implemented smoothly and efficiently.

Furthermore, the invention of claim 10 is an order data processing system wherein the accounting machine is formed so as to be able to correspond to the order inputted by itself and each of the wireless calling devices stored in the storage device. .

In this invention, for each order inputted by the accounting machine and each wireless calling device stored in the storage device, for example, an order number and a slip number are stored in correspondence with each wireless calling device through a data communication line. . The correspondence may be stored in the order station. Therefore, in addition to providing the same operation and effect as in each of the inventions of claims 2 to 9, the notification of completion of cooking for each order can be performed accurately and quickly, giving the customer a sense of security.

[0052]

Embodiments of the present invention will be described below with reference to the drawings.

(First Embodiment) As shown in FIGS. 1 to 11, the order data processing system has a basic configuration similar to that of a conventional example (FIG. 19) for a non-self-service system. Most of (20, 30, 4
0, 50, and 60), and can be switched to a system for a self-service system (see FIG. 20) or implemented in parallel.

That is, as shown in FIGS. 1 and 2, the present order data processing system includes a plurality of handy terminals (HTL) 10 and one radio base station (BSU) 20.
, An order station (STN) 30, a kitchen printer (KP) 40, and a slip issuing printer (CC
P) 50 and accounting machine (electronic cash register ECR)
60, and a display input device (KCRT) 70 and a plurality of wireless paging devices 8 forming cooked input means.
0, the order can be executed (operated) in a non-self-service system by inputting an order using the handy terminal (HTL) 10, and the display input device 70 can be used from the order input using the accounting machine (ECR) 60. It is configured to be executable in a self-service system by notifying the customer of the completed cooking and the fact that the order has been cooked (serving ready) using the wireless calling device 80.

In FIG. 2, a handy terminal (HT)
L) 10 includes a CPU 11, a ROM 12, a RAM 13 (order table 13T), an operation unit 14, a display 15, and a radio wave communication unit 18 (antenna 18A), and has an order data input / transmission function. It is carried and used by a receptionist in the guest room 100A shown in FIG. 1 employing a non-self-service system.

The operation unit 14 is provided with a menu key, a table (seat) number key, a transmission key, a clear key, and the like. Many general items (for example, A launch key) are arranged on the menu key.

The handy terminal 10 inputs order data including an order menu (ST1 in FIG. 6).
0 and YES), the input order data is created as a message and stored in the order table 13T (S
T11) is performed.

The “transmission destination address” in the message is the “ID of the order station 30”, specifically, the “ID of the radio base station (BSU) 20”, and the “source address” is the “ID of the handy terminal 10”. And the "data code" is "order ... order data etc." “Table number” and “number of customers” are also included as customer data. Also,
“Order menu (order menu)” is “menu code” and “order number”, and “order menu total” stores “total order menu”.

This order data is stored in the transmission key (14)
Is transmitted to the order station (STN) 30 via the radio base station (BSU) 20 (ST13).

As shown in FIG. 2, the radio base station (BSU) 20 includes a CPU 21, a ROM 22, a RAM 23, a radio communication unit 28 (antenna 28A), and a communication unit 29 which is a wired communication unit. It has a relay function with the station 30. The relationship with each paging device 80 will be described later in detail.

As shown in FIG. 3, the radio communication unit 28 includes a transmission / reception unit 281, a reception unit 282, a transmission unit 283, and a control unit 28.
5 and an oscillation unit 286.

The transmission / reception unit 281 includes an antenna 28A for transmitting and receiving radio waves, a band-pass filter (BPF) 2811 for passing only a signal in a set frequency band, and a switch (SW) 2812 for switching between transmission and reception. .

The receiving section 282 includes a low noise amplifier (LNA) 2821 for amplifying the received signal, a mixer 2822 for shifting the frequency band to the intermediate frequency band, and a filter (B) for passing only the signal of the occupied frequency bandwidth in the intermediate frequency band.
PF) 2823, a detector 28 for detecting an intermediate frequency signal
24 and a binarizing circuit 282 for binarizing the detection output signal
5 is formed.

The transmitting section 283 includes a modulator 2831 for modulating a digital signal to be transmitted by, for example, frequency modulation (FSK), a mixer 2832 for shifting a modulation output to the frequency band, a filter (BPF) 2833, and a power amplifier (PA). ) 2834.

The oscillating section 286 comprises a synthesizer for generating and outputting a shift control signal for each signal frequency shift. The control unit 285 includes a frequency setting unit 2851 and an identification unit 28
52, a storage unit 2853, and a timer 285.

Therefore, the radio base station 20 and each handy terminal 10 are connected to the RCR-STD17A
400 MHz band data transmission frequency (42
9.8125 MHz to 429.9250 MHz), and the wireless base station 20 and each wireless calling device 80
Is the frequency (429.7750 MH) for a specific low power radio station radio call conforming to RCR-STD19 of the Radio Industry Association.
z to 429.8000 MHz). Note that in the first embodiment, both 10, 8
In both cases, wireless communication is performed at a data transmission frequency of the 400 MHz band.

The order station (STN) 30
As shown in FIG. 2, a CPU 31, a ROM 32, a RAM 3
3, including a display 35 and communication units 38 and 39, a wireless base station 20, printers 40 and 50, an accounting machine 60, a display input device 70 and a display / input device 70 via a data communication line (LAN) 1. Connected to the storage device 90 shown. It is a central machine having an order management function, and is provided in the office room 120. In the RAM 33, a menu master file (not shown) and an order file 33F are formed.

A typical function of the order station 30 is to receive order data from the handy terminal (HTL) 10 via the radio base station 20 (ST2 in FIG. 7).
If it is 0 (YES), it is stored (registered) in the order file 33F (ST21). That is, order management is performed.

The order data is edited with reference to the menu master file (ST22) to generate slip print data (for the first kitchen slip and for the first customer slip). The created first kitchen slip print data is transmitted to the first kitchen printer (KP) 40 via the data communication line 1 (ST23), and the created first kitchen
The customer slip print data is transmitted to the first slip issuing printer (CCP) 50 through the data communication line 1 (ST2).
3) is done.

Further, in relation to the accounting machine (ECR) 60, when the accounting request is received by wire (YES in ST24),
The order data is retrieved from the order file 33F (ST25) and the extracted order data is transmitted to the accounting machine 60 by wire (ST26).

When the accounting completion notice is received from accounting machine 60 (YES in ST27), order file 3
Store (reflect) the accounting end (payment completed) on 3F (ST
28). The above applies to the case of a non-self-service system.

In the case of the self-service system, the accounting machine 6
When a notification indicating that accounting processing (payment processing) has been performed (including order data) is received at 0 (YES in ST29), the order is stored in the order file 33F (ST30) in the same manner as when the notification is received from the handy terminal 10 (ST30). to manage.

Further, with respect to the order menu managed in this manner, when a notification that cooking has been completed (serving is ready) is received from display input device (KCRT) 70 (YES in ST31 of FIG. 8), Is reflected in the order file 33F (ST32), and is wirelessly transmitted to the wireless calling device 80 corresponding to the order (printed on the first customer slip) via the wireless base station 20 (ST33).

The accounting machine 60 has a CPU 6 as shown in FIG.
1, ROM 62, RAM 63 (order storage file 6)
3F), an electronic cash register (ECR) including a keyboard 64, a display 65, a printer 66 for issuing a receipt, an automatic openable drawer 67 and a communication unit 68, and has an accounting function.

That is, as shown in FIG. 9, in the case of the non-self-service system, the accounting machine 60 may use a slip number (customer data... Table number) printed on the first customer slip by the cashier. ) Is input (YES in ST40 of FIG. 9), the order station 30 is inquired (ST41), and the order data is obtained in a response form to the inquiry (YES in ST42).
Then, the accounting (payment) processing (S
T43).

After accounting (including payment of money) with the customer using the opened drawer 67 is completed (YES in ST44), a notice of accounting (payment) for the order data is transmitted to the order station 30 by wire (ST45). . The order station 30 corresponds to ST27, ST28 in FIG.
To process.

In the case of the self-service system, order data is input by a cashier who has received an order from a customer and using the keyboard 64 (ST46).
If YES), the order data is stored in the order storage file 63F (ST47).

This order data is edited into the slip print data of the second kitchen slip and the second customer slip (S
T48), and transmitted to the second kitchen printer (40) and the second slip issuing printer (50) (ST49). Also transmitted to the order station 30 (ST5)
0).

The second kitchen printer (40) and the second kitchen printer (40)
In the present embodiment, the slip issuing printer (50) is configured such that the first kitchen printer 40 and the first slip issuing printer 50 are diverted (shared). The second kitchen printer (40) and the second voucher issuing printer (50) may be specially provided. Further, the second kitchen printer (40) and the second voucher issuing printer (50) are spelled in two sheets. May be formed from one printer that can issue the slip. However, if constructed as in the first embodiment (also used), it can be realized at the lowest cost.

Each printer 40 (50) has a CPU, RO
It includes M, RAM, paper feeding means, printing means, cutter and communication section, and prints out the slip print data received from the order station 30.

As shown in FIG. 2, the display input device 70
It is formed of a PU 71, a ROM 72, a RAM 73, an input unit 74, a display unit with a touch panel 75, and a communication unit (not shown), and is disposed in the kitchen 110 together with the printers 40 and 50. Then, the order data is received from the order station 30 (YES in ST60 of FIG. 10).
Then, it is stored in the table 73T (ST61) and displayed on the display unit 75 (ST62). Thus, the display unit 75
The list of uncooked orders can be checked.

Further, when a cook or the like touches the cooking unfinished order (menu) displayed on the display unit 75, it is input that the cooking is completed (ST).
63 (YES). That effect (cooked, ready to serve) is stored corresponding to the order stored in the table 73T. That is, reflection (ST64)
Is done. The display color of the display order on the display unit 75 is
The color changes from unfinished to cooked. The notification of cooking that has specified the order is transmitted to the order station 30 (ST65).

It should be noted that the serving completion can also be input by touch operation of the order (YES in ST66), and can be reflected in the table 73T, that is, stored and erased (ST67). The display of this order disappears from the display unit 75 (ST68).

As shown in FIG. 1, FIG. 2, and FIG. 4, the radio calling device 80 includes a CPU 81, a ROM 82, a RAM 83, a display (display unit) 85, and a radio communication unit 89 (an antenna 89).
A), while receiving a cooked notification from the order station 30 via the wireless base station 20 (YES in ST70 of FIG. 11), it is possible to notify a customer who has the cooked food (a ready state for serving). . The customer waiting in the guest room 100B adopting the self-service system is carried.

A clear button 87 and an electronic buzzer 88 are connected via an input / output port (I / O) 86 in FIG. That is, when the notification of cooking completion is received from the order station 30 (YES in ST70 of FIG. 11),
The buzzer 87 is sounded (ST71) and displayed on the display 85 (ST72). The ringing and display can be erased (cleared) with the clear button 88 (ST73).
YES, ST74).

The operation of each wireless calling device 80 is controlled by a battery 95. At the time of non-use, as shown in FIG. 1, it is stored in a storage device 90 disposed close to an accounting machine (order data input means) 60 disposed at a store entrance (entrance), and automatically stored in a battery 95 during storage. Is charged.

This storage device 90 is, as shown in FIG.
A plurality (for example, 1) of radio body calling devices 80 (only the removed battery 95 may be attached) can be mounted in the main body 90B.
0) slots 95A to 95J and a charging circuit 91.

Next, the operation and operation of the first embodiment will be described. When operating in a self-service system, the cashier uses the accounting machine (ECR) 60 disposed at the store entrance shown in FIG. 1 to input order data relating to customer orders (YES in ST46 in FIG. 9).

Then, the order data inputted by the own machine is transmitted from the accounting machine 60 through the data communication line 1 to the kitchen 11.
It is transmitted (ST49) to the second slip issuing printer (50) and the second kitchen printer (40) arranged at a location close to the doorway within 0, and the second customer slip and the second kitchen slip are respectively transmitted by each printer. Issued to

The order data is stored in the accounting machine 60.
Is transmitted to the order station 30 (ST50) and stored in the order file 33F (ST30 in FIG. 7).
Is done. That is, as in the case of the order data received from the handy terminal 10 in the non-self-service system (ST21), the order station 30
It is stored in the order file (ST30) and managed.

The cashier writes the order number on the second customer slip, for example, and hands it over to the customer together with the wireless calling device 80 taken out of the storage device 90. It is preferable that the wireless calling device 80 and the second customer slip be in a one-to-one correspondence. For example, the slip number is automatically stored in the wireless calling device 80 at the time of own device input. Conversely, the ID of the paging device 80 may be printed on the second customer slip. However, an arrangement may be made such that the order as soon as it is cooked is displayed on each wireless calling device 80 together with its order number and the like.

In kitchen 110, cooking is performed according to the second kitchen slip. The order data is displayed on the display input device 70 (75) (ST62 in FIG. 10). Then, after the cooking of the order is completed, the cook or the like uses the display unit 75 with a touch panel of the display input device 70 to input that the order has been cooked together with, for example, a slip number (YES in ST63 of FIG. 10). .

If the user has input that the order has been cooked, the order station 30 is notified that the order has been cooked (ST65). Order station 30 receiving this (YES in ST31 of FIG. 8)
Transmits the completion of cooking via the wireless base station 20 to the wireless calling device 80 corresponding to the second customer slip on which the order (the slip number or the like) is printed (ST33).

This is received (YES in ST70 of FIG. 11).
The called wireless calling device 80 outputs (buzzer sound output, display output) so that the customer can confirm that cooking is completed (S
T71, ST72). In other words, the customer can carry the radio paging device 80 even when the user is away from the room (for example, in the guest room 100B).
Can quickly and accurately know the cooking order of the self-order. The customer receives the self-order menu at the serving counter and returns the paging device 80. After eating and drinking,
The customer returns the dishes to the counter.

The order is input at the handy terminal 10 (YES to ST13 in ST10 in FIG. 6) and the order is managed in the order station 30 (ST20 in FIG. 7).
To ST23 and ST24 to ST28), and at the checkout machine 60 after a meal (payment: ST40 to ST4 in FIG. 9).
5) In the case of a non-self-service system, it can be handled in the same manner as in the above-described conventional example.

Thus, in a store where the non-self-service system and the self-service system can be switched or implemented in parallel, the self-service system can be reliably implemented while reducing the equipment cost, and the adaptability is wide. Moreover, since the cook or the like only needs to input that cooking has been completed and the customer only needs to carry the wireless calling device 80, smooth operation can be performed even when switching from the self-service system to the non-self system or in parallel.

Further, since the cooked input means (70) is formed so as to be capable of inputting by using the touch panel of the display unit with a touch panel 75 capable of displaying order data and the like,
Easy handling and accurate input.

Further, since the accounting machine 60 and the storage device 90 are arranged at the entrance of the store and the storage device 90 is formed so as to be able to charge each radio paging device 80 being stored, the self-service system can be smoothly and efficiently performed. Can be implemented.

Further, since the accounting machine 60 can correspond to the order inputted by itself and each of the wireless calling devices 80 stored in the storage device 90, the cooked notice for each order can be accurately and promptly transmitted. To give customers a sense of security.

(Second Embodiment) In the second embodiment, the basic configuration and functions are the same as those of the first embodiment (FIG. 1).
2 and the like, but as shown in FIG. 12 to FIG. 15, the room 100B for the self-service system and the room 100A for the non-self-service system are radio wave-shielded compared to the case of the first embodiment. In consideration of the case where the wireless communication is inferior, the wireless base station 20 and the handy terminal (HTL) 10
The wireless communication is performed for the set time (t1), then the wireless communication is performed with the wireless calling device 80 for the second set time (t2), and thereafter, these are alternately repeated to enable wireless communication.

The first set time (t1) is equal to or longer than the communication suspension time of the radio pager 80 and the second set time (t2)
Are selected over the communication suspension time of the handy terminal 10.

Further, the radio base station 20 and each handy terminal 10 conform to the RCR-STD 17A of the Radio Industry Association, and the radio base station 20 and each radio paging device 80 conform to the RCR-STD 19 of the Radio Industry Association. Wireless communication.

More specifically, each wireless terminal (for example, “HTL
10A ") to the terminal number shown in FIG. 14 (for example," 1 ").
And an individual code (for example, “020101”) are set in advance, and the individual code is set for the transmission destination and the transmission source of the message in FIG.

That is, when receiving the wireless transmission request data from the order station 30 (ST100 in FIG. 15), the wireless base station 20 detects the individual code in the message (data) (ST101) and the upper digit is "01". , The destination (transmission destination) is determined to be the handy terminal 10 (ST10).
2 (YES in ST103), and when the upper digit is “02”, it is determined that the destination (transmission destination) is the radio pager 80 (ST11).
3 (YES in ST114), and in other cases, error processing (ST122).

Then, if the current period is the first set time t1, a transmission format is created and the number of repetitions n is set to "3" (YES in ST104, ST10
5, ST106). Thus, if the radio transmission is performed to the handy terminal 10 at the frequency fs4 and the ACT signal can be received from the handy terminal 10 (YES in ST107, ST108, YES in ST109), the transmission ends.

However, if the ACT signal cannot be received, transmission is repeated for n = 3. If there is still no response, a transmission error is determined (NO in ST109, ST11
0, YES in ST111, ST112).

Similarly, when the current period is the first set time t2, a transmission format is created and the number of repetitions n is set to "3" (YES in ST115, ST11).
6, ST117). Thus, radio transmission is performed to radio paging apparatus 80 at frequency fs1, and transmission is repeated by n = 3 (YES in ST118, ST119, ST12).
0, YES in ST121).

That is, the radio base station 20 shown in FIG. 12 performs radio communication with the handy terminal 10 adopting the non-self service system for the first set time t1, and then communicates with the radio calling device 80 adopting the self service system for the second set time t2. Only wireless communication is performed, and thereafter, these are alternately repeated to perform wireless communication.

Thus, the tenant adopting a self-service system on the same floor in the store shown in FIG. 12 (guest room 100B)
Even if there is a tenant (room 100A) that adopts a non-self system or the same business entity implements a self-service system and a non-self system in parallel by menu, switching is performed over wireless communication so that both systems can be performed smoothly without interference. Can operate. In other words, the operation modes of both systems can be expanded and one-stage smooth operation can be achieved.

Further, the first set time t1 is equal to or longer than the communication pause time (for example, 1 second) on the side of the wireless calling device 80, and
Since the set time t2 is set to be equal to or longer than the communication suspension time (for example, 2 seconds) on the handy terminal 10 side, the handy terminal 10 and the wireless calling device 80 are alternately and efficiently communicated with high efficiency to avoid crosstalk. Can be performed more smoothly.

Further, the radio base station 20 and each handy terminal 10 are connected to the 400 MHz band data transmission frequency fs4 (42) conforming to RCR-STD17A of the Radio Industry Association.
9.8125 MHz to 429.9250 MHz), and the radio base station 20 and the radio paging device 80 communicate with each other in accordance with the RCR-STD19 of the Radio Industries and Businesses Association.
(MHz to 429.8000 MHz), so that crosstalk between the respective handy terminals 10 having different frequencies and the respective wireless calling devices 80 can be more reliably prevented.

(Third Embodiment) In the third embodiment, the basic configuration and functions are the same as those of the first embodiment (FIG. 1).
2 and the like, but as shown in FIGS.
A first wireless base station 20A that wirelessly transmits and receives the wireless base station 20 to and from each handy terminal 10 using the first frequency fs4.
And a second wireless base station 20B capable of wirelessly communicating with each paging device 80 having at least a wireless receiving function using the first frequency fs1.

The first radio base station 20A is the same as that in the first embodiment (FIG. 3), but the second radio base station 20B has the structure shown in FIG. 17 to comply with simplification and cost reduction.

In FIG. 17, the radio communication section 28 of the second radio base station 20B includes a receiving section [antenna 28A, filter (BPF) 2811, low noise amplifier (LNA) 28].
21, a mixer 28 for shifting a frequency band to an intermediate frequency band
22, a filter (BPF) 2823 for passing only the signal of the occupied frequency band in the intermediate frequency band, a detector 2824 for detecting the signal of the intermediate frequency, a binarizing circuit 2825 for binarizing the detection output signal, and an oscillator 286 282 and a control unit [storage unit 2853] 285.

Here, the first frequency fs4 similar to that of the second embodiment conforms to the RCR-STD17A of the Radio Industry Association, and the second frequency fs1 is the RCR-S of the Radio Industry Association.
As well as being formed to conform to TD19, FIG.
As shown in the figure, the order station 30 wirelessly communicates between the first wireless base station 20A and the handy terminal 10 adopting the non-self service system for a first set time t1, and then communicates with the radio calling device 80 adopting the self service system. Are wirelessly communicated for the second set time t2, and thereafter, these are alternately repeated to switch to wireless communication enabled.

That is, in the third embodiment, the first
The radio base station 20A performs radio transmission and reception with each handy terminal 10 using the first frequency fs4, and the second radio base station 20A
Since B performs wireless communication with each of the wireless calling devices 80 having at least the wireless receiving function using the second frequency fs1 different from the first frequency fs4, the same operation and effect as in the second embodiment can be obtained. In addition, wireless communication can be performed more smoothly while avoiding crosstalk.

Furthermore, the first wireless base station 20A and each handy terminal 10 are connected to the 400 MHz band data transmission frequency (429.8125 MHz to 429.9250 MH).
z), and the second radio base station 20B and each radio paging device 80 communicate with a specific low-power radio station radio paging frequency (429.7750 MHz to 429.88000 MH).
Since wireless transmission / reception is performed in z), there is no crosstalk in the standard and more reliable communication can be performed smoothly.

[0118]

According to the first aspect of the present invention, it is possible to issue a second customer slip and a second kitchen slip printed with the order data input by the accounting machine, to input that the order has been cooked, and to cook. When the fact that the order has been completed is input, the fact that cooking has been completed can be transmitted to the radio calling device corresponding to the second customer slip on which the order is printed via the radio base station, and each radio calling device receives the information. Since the order data processing system is formed so that the customer can confirm that the cooking has been completed, the customer can reduce the equipment cost in a store where the non-self-service system and the self-service system can be switched or executed in parallel. Self-service system can be implemented reliably while planning, and adaptability is wide.

Further, according to the invention of claim 2, the accounting machine can transmit the order data inputted by itself to the order station, and the order station receives the order data received from the handy terminal in the same manner as in the case of the order data received from the handy terminal. A second slip printer, a second kitchen printer, and cooked input means for inputting that cooking has been completed are provided so that order management can be performed. An order data processing system formed so as to be able to transmit the fact that cooking has been completed to the corresponding paging device of the order and to be able to output so that the customer can confirm the completion of cooking received from each wireless paging device from the wireless base station. Therefore, it is possible to switch between the non-self-service system and the self-service system as in the case of the first aspect of the present invention. In store parallel implementation, while reducing the cost of the apparatus can reliably implement self-service system and wide adaptability. In addition, since the cook or the like only needs to input that cooking has been completed and the customer only needs to carry the wireless calling device, smooth operation can be performed even when switching from the self-service system to the non-self system or in parallel.

According to the third aspect of the present invention, the wireless base station wirelessly communicates with the handy terminal for the first set time, then wirelessly communicates with the wireless calling device for the second set time, and then alternately communicates them. Since the wireless communication is formed repeatedly, the same effects as those of the second aspect of the invention can be obtained, and furthermore, the operation modes of both systems can be expanded and one-stage smooth operation can be achieved.

According to the fourth aspect of the present invention, the first set time is selected to be equal to or longer than the communication pause time of the radio calling device and the second set time is selected to be longer than the communication pause time of the handy terminal. In addition to achieving the same effects as in the case of the third invention, the wireless communication can be performed more smoothly while the handy terminal and the wireless calling device are alternately and efficiently avoided while avoiding crosstalk.

Further, according to the invention of claim 5, the radio base station and each handy terminal are connected to the RCR-
Since the base station and each radio paging device are formed so as to perform radio communication in accordance with RCR-STD19 of the Radio Industries and Businesses Association in accordance with STD17A, In addition to achieving the same effect, it is possible to further reliably prevent crosstalk between the respective handy terminals having different frequencies and the respective wireless calling devices.

Further, according to the invention of claim 6, the radio base station has a first radio base station for performing radio transmission and reception using each handy terminal and the first frequency, and has at least a radio reception function using the second frequency. The second radio base station capable of performing radio communication with each of the radio paging devices is formed.
In addition to providing the same effects as in the case of the invention of the above, the handy terminal and the radio paging apparatus perform radio communication with the respective radio base stations using different frequencies, so that radio communication can be further smoothly performed while avoiding crosstalk. Can be done.

Further, according to the invention of claim 7, since the first frequency is formed so as to conform to the RCR-STD17A of the Association of Radio Industries and Businesses and the second frequency is formed to conform to the RCR-STD19 of the Association of Radio Industries and Businesses. In addition to providing the same effect as in the case of the invention of claim 6, the communication between each handy terminal side and each radio paging apparatus side using different frequencies in the standard eliminates crosstalk and further improves Reliable communication can be performed smoothly.

Furthermore, according to the invention of claim 8, since the cooked input means is formed so as to be capable of inputting by using the touch panel of the display device with a touch panel capable of displaying order data and the like, In addition to providing the same effects as in the case of each of the inventions up to claim 7, the handling is easy and accurate input can be performed.

Further, according to the ninth aspect of the present invention, the accounting machine and the storage device are disposed at the entrance of the store, and the storage device is formed so as to be chargeable to each of the stored wireless calling devices. In addition to achieving the same effects as in each of the second to eighth aspects of the invention, a self-service system can be implemented smoothly and efficiently.

Further, according to the tenth aspect of the present invention,
Since the accounting machine is formed so as to be able to correspond to the order inputted by itself and each of the radio paging devices stored in the storage device, the same effect as in each of the inventions of claims 2 to 9 can be obtained. In addition to being able to do so, the cooked notice for each order can be accurately and promptly given, giving the customer a sense of security.

[Brief description of the drawings]

FIG. 1 is an overall system diagram showing a first embodiment of the present invention.

FIG. 2 is a block diagram for explaining the entire system.

FIG. 3 is a block diagram for explaining a radio base station.

FIG. 4 is a schematic front view for explaining the wireless calling device.

FIG. 5 is an external perspective view for explaining the storage device.

FIG. 6 is a flowchart for explaining the operation of the handy terminal.

FIG. 7 is a flowchart (1) for explaining the operation of the order station.

FIG. 8 is a flowchart (2) for explaining the operation of the order station.

FIG. 9 is a flowchart for explaining the operation of the electronic cash register.

FIG. 10 is a flowchart illustrating the operation of the display input device.

FIG. 11 is a flowchart for explaining the operation of the radio pager side.

FIG. 12 is an overall system diagram showing a second embodiment of the present invention.

FIG. 13 is also a diagram for explaining a message.

FIG. 14 is a diagram for explaining an embodiment of an individual code.

FIG. 15 is a flowchart for explaining a frequency switching operation.

FIG. 16 is an overall system diagram showing a third embodiment of the present invention.

FIG. 17 is a block diagram for explaining a wireless communication unit of the second wireless base station.

FIG. 18 is a time chart for explaining an alternate switching operation between the first wireless base station and the second wireless base station.

FIG. 19 is a schematic diagram for explaining Conventional Example 1 (non-self-service system).

FIG. 20 is a schematic diagram for explaining Conventional Example 2 (self-service system).

[Explanation of symbols]

Reference Signs List 10 Handy terminal 13T Order table 20 Wireless base station 20A First wireless base station 20B Second wireless base station 30 Order station 33F Order file 40 Kitchen printer (first kitchen printer, second kitchen printer
Kitchen Printer) 50 Slip Issuance Printer (1st Slip Issuance Printer,
Second slip issuance printer) 60 Electronic cash register (accounting machine) 63F Order storage file 70 Display input device (cooked input means, display with touch panel) 73F file 80 Wireless calling device 83F file 85 Display (display unit) 87 Electronic buzzer 88 Clear button 90 Storage device 95 Battery 100A Guest room for non-self-service system 100B Guest room for self-service system 110 Kitchen 120 Office

Continued on front page F-term (reference) 3E042 AA04 BA13 CA07 CB01 CC09 CE01 CE06 CE09 EA01 5B049 BB55 CC05 DD01 EE01 EE05 FF02 FF03 FF04 FF07 GG03 GG05 GG06 GG07 5K067 AA41 BB21 EE02 EE10 H02 GG10 GG10

Claims (10)

[Claims] 1. A plurality of handy terminals capable of inputting order data and wirelessly transmitting, connected to a wireless base station in a wired communication manner, and connected to each handy terminal in a wireless communication manner via the wireless base station. An order station that can store order data received from each handy terminal in an order file and manage orders, and a first slip issuing printer and first kitchen slip that can issue a first customer slip with order data printed. Order data processing system comprising a first kitchen printer and an accounting machine capable of inputting customer data printed on a first customer slip and accounting for order data corresponding to the input customer data obtained from the order station. In the accounting machine, -The second customer slip and the second kitchen slip which can input data and print the order data input by the own machine are formed so that they can be issued, and the order printed on the second kitchen slip is completed after the order is cooked. It is possible to input that cooking has been completed, and when it is input that cooking has been completed, the fact that cooking has been completed is notified to the wireless calling device corresponding to the second customer slip on which the order is printed via the wireless base station. It is formed so as to be able to transmit, is formed so as to be able to output so that the customer can confirm that each wireless paging device has received the cooked food, and is formed so as to be compatible with a non-self-service system and / or a self-service store. Order data processing system. 2. A plurality of handy terminals capable of inputting order data and wirelessly transmitting, connected to a wireless base station in a wired communication manner, and connected to each handy terminal in a wireless communication manner via the wireless base station. An order station that can store order data received from each handy terminal in an order file and manage orders, and a first slip issuing printer and first kitchen slip that can issue a first customer slip with order data printed. Order data processing system comprising a first kitchen printer and an accounting machine capable of inputting customer data printed on a first customer slip and accounting for order data corresponding to the input customer data obtained from the order station. In the accounting machine, Order data that can be input to the order station and that can be transmitted to the order station. The order station receives the order data received from the accounting machine in the same manner as the order data received from the handy terminal. A second order data which is stored in the order file so that order management is possible, and which prints order data input by the accounting machine
Second slip issuing printer that can issue customer slips,
A second kitchen printer capable of issuing a second kitchen slip and cooked input means capable of inputting that the order has been cooked after cooking of the order printed on the second kitchen slip is completed; The bureau is formed to be able to transmit the fact that the order has been cooked to the radio calling device corresponding to the second customer slip on which the order has been printed when the order has been cooked using the cooked input means. An order data processing system formed so as to be able to output so that each customer can confirm that each paging device has received cooking from the radio base station. 3. The wireless base station wirelessly communicates with the handy terminal for a first set time, then wirelessly communicates with the wireless calling device for a second set time, and then wirelessly repeats these alternately. 3. The order data processing system according to claim 2, wherein the order data processing system is formed as follows. 4. The order data processing system according to claim 3, wherein the first set time is selected to be equal to or longer than the communication pause time of the paging device and the second set time is selected to be equal to or longer than the communication pause time of the handy terminal. . 5. The wireless base station and each of the handy terminals conform to RCR-STD17A of the Radio Industries and Businesses Association,
The order data processing system according to claim 3, wherein the wireless base station and each of the wireless calling devices are configured to perform wireless communication in accordance with RCR-STD19 of the Association of Radio Industries and Businesses. 6. The wireless base station, wherein each of the handy terminals has a first wireless base station for wirelessly transmitting and receiving using the first frequency, and at least a wireless receiving function using a second frequency different from the first frequency. 3. The order data processing system according to claim 2, wherein the order data processing system comprises a second wireless base station capable of wirelessly communicating with the wireless calling device. 7. The radio communication system according to claim 1, wherein said first frequency is RCR-
7. The order data processing system according to claim 6, wherein the second frequency is compliant with STD17A and the second frequency is compliant with RCR-STD19 of the Radio Industries and Businesses Association. 8. The apparatus according to claim 2, wherein the cooked input means is formed so as to be able to input using a touch panel of a display unit with a touch panel capable of displaying order data and the like. The described order data processing system. 9. The apparatus according to claim 2, wherein the checkout machine and the storage device are disposed at a store entrance, and the storage device is formed so as to be chargeable to each of the stored wireless paging devices. Order data processing system described in section. 10. The accounting machine according to claim 2, wherein the accounting machine is configured to be able to correspond to the order inputted by the accounting machine and each of the radio pagers stored in the storage device. Order data processing system described in.