JP2001142964A - Estimate supporting system utilizing portable telephone - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system, with which the estimate result can be speedily and exactly provided on the site of estimate negotiation even when a client does not visit a shop at the time of loan or lease contract to be signed of an automobile. SOLUTION: This system is composed of a portable telephone for inputting estimate condition for the loan or lease contract of an article, a server connected with the portable telephone through a public line and the Internet and installed in a company or the like to become the providing source of the article and an output device connected with the server through the public line and the Internet and installed on the side of the negotiation of an estimate contract and composed of a facsimile or printer for outputting the estimate result, and the server is provided with an information receiving part for receiving estimate conditions and a data transmitting request from the portable telephone, data storage part storing the estimate data corresponding to the estimate conditions, data acquiring part for acquiring the relevant estimate data based on of the estimate conditions received by the information receiving part, and information transmitting part for transmitting data, to which transmission is requested, to the portable telephone or output device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an estimate support system using a mobile phone, and a purpose thereof is to negotiate an estimate even if a customer does not go to a store when making a loan or lease contract for a high-priced product such as an automobile. It is an object of the present invention to provide an estimation support system that can quickly and accurately obtain an estimation result.

[0002]

2. Description of the Related Art Generally, when making a loan or lease contract for a high-priced product such as a large electric appliance such as an automobile, a house, or a copy machine, various conditions such as the type of product desired by the customer and the number of payments are required. Usually, negotiations such as presenting to the store side, and calculating the estimate in accordance with the estimation condition indicated by the customer and transmitting the estimate to the customer are performed. Conventionally, such quotation negotiations involve a customer going to a store and explaining the quotation conditions to the clerk, the clerk inputs the quotation conditions presented by the customer to a quotation creation computer installed in the store, and outputs the quotation result from a printer. Was output, and the output estimation result was passed to the customer.

[0003]

However, in such a conventional method, since the customer has to go to the store, it is not possible to negotiate an estimate when the customer is busy and cannot go to the store. . In some cases, the clerk may go to the customer's house or company to negotiate at the request of the customer, and in such a case, the clerk returns the quotation conditions presented by the customer to the store and uses the computer for quotation creation. Estimate results are output to the customer by sending the output results by facsimile, etc., or bring a portable personal computer with the estimate creation software stored, and enter the estimate conditions into the portable personal computer on the spot. The method of showing the estimation result to the customer was adopted. However, in the former method, if the customer is in a hurry, the request cannot be answered, and in the latter method, it is troublesome for the clerk to carry a portable personal computer, and there is no printer at the place. Has a problem in that it is not possible to output an estimation result, and further, when the estimation conditions are many and complicated, a portable personal computer may not be able to cope with the problem. The present invention has been made in view of such circumstances, and enables a negotiation of a quotation to be performed promptly and accurately even when a customer does not go to a store when making a loan or lease contract for a high-priced product such as an automobile. The aim is not to provide an estimate support system using a mobile phone.

[0004]

SUMMARY OF THE INVENTION The present invention relates to a mobile phone for inputting an estimate condition for a loan or lease contract of a product, and a source of the product connected to the mobile phone via a public line and the Internet. Estimation support consisting of a server installed in a company or the like, and an output device consisting of a facsimile or a printer connected to the server via a public line and the Internet and installed in a place for negotiating an estimation contract and outputting an estimation result. In the system, the server includes: an information receiving unit that receives an estimation condition and a data transmission request from a mobile phone; a data storage unit that stores estimation data corresponding to the estimation condition; A data acquisition unit for acquiring the corresponding estimate data based on the conditions, and transmitting the requested data to a mobile phone or an output device. And an information transmitting unit for transmitting, the server receives the estimation condition input from the mobile phone, transmits the estimation result corresponding to the estimation condition from the server to the mobile phone, and transmits the estimation result from the mobile phone. The present invention relates to an estimation support system using a mobile phone, which is configured to transmit to an output device in response to an input of a transmission request.

[0005]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, a preferred embodiment of an estimation support system using a mobile phone according to the present invention will be described.
This will be described with reference to the drawings. FIG. 1 is a diagram showing a schematic configuration of an estimation support system according to the present invention. A quote support system according to the present invention provides a mobile phone (1) for inputting quote conditions for a loan or lease contract for a product.
And a server (2) for calculating the estimation result according to the input estimation condition, and an output device (3) for outputting the calculated estimation result. The device (3) is connected to the server (2) via a public line (4) and the Internet (5).

The mobile phone (1) is used for inputting a quotation condition presented by a customer, and has a display having a size capable of displaying about 50 characters at a time, and can store several pages of the display. Cache memory and
It is provided with input buttons for numbers and characters, up, down, left, and right scroll buttons and a selection decision button. HTML,
Equipped with a subset version of WAP and HDML languages,
By inputting the URL, it is possible to directly access the WWW server on the Internet (5). In the present invention, the mobile phone (1) is owned by a person who takes an estimate, that is, a clerk such as a sales shop, and the clerk inputs the estimation conditions presented by the customer from the mobile phone (1) at the negotiation site of the estimate.

As shown in FIG. 2, the server (2) stores an information receiving unit (21) for receiving an estimation condition and a data transmission request from the mobile phone (1), and stores estimation data corresponding to the estimation condition. A data storage unit (22), an information transmission unit (23) for transmitting data requested to be transmitted to a destination telephone number, and a corresponding estimate based on the estimate information received by the information reception unit (21). A data acquisition unit (24) for acquiring data; and a data conversion unit (25) for converting the estimation data acquired by the data acquisition unit (24) into a format for transmitting information to the output device (3). I have. In the present invention, the server (2) is installed in a store to which a clerk possessing the mobile phone (1) belongs, a headquarters that supervises the store, and the like. Note that HTML, WAP, HDML, or the like is used as a program language of the server (2).

[0008] As shown in FIG. 3, the output unit (3) is a receiving unit (31) for receiving information transmitted from the server (2).
A storage unit (32) for storing the information received by the receiving unit (31); and a printing unit (33) for printing the information received by the receiving unit (31). As the output device (3) in the present invention, a facsimile or a printer installed in a place where a clerk and a customer negotiate an estimate, for example, a customer's company or home, a store to which the clerk belongs, a hotel or a coffee shop, or the like is used. .

The public line (4) includes a PDC packet network connecting the mobile phone (1) and the Internet (5) and a PS line connecting the output device (3) and the Internet (5).
It consists of TN, ISDN, etc., and transmits information between the mobile phone (1) and the output device (3) and the server (2).

Next, an example of the operation of the estimation support system according to the present invention will be described with reference to the flowchart shown in FIG. Here, an example will be described in which a customer company negotiates an estimate of a car lease contract and transmits the estimation result to a facsimile in the customer company. First, a clerk of an automobile leasing company carries a mobile phone (1) to a customer (company) who wants a car lease contract, and inputs the estimation conditions indicated by the customer to the mobile phone (1). The estimation conditions to be entered include customer name, customer type (corporate and individual), vehicle type, lease period, number of payments, bonus payment, insurance age condition, discount, etc., and FIG. 9 shows an example of an estimate condition input screen displayed on the display of (1).

After the clerk inputs the estimation conditions to the mobile phone (1), he operates the scroll buttons, moves the cursor to the transmission portion displayed on the display, and presses the selection decision button. Thereby, the input estimation condition is sent to the server (2) via the public line (4) and the Internet (5). The server (2) is a mobile phone (1)
A data transmission request is received by an information receiving unit (21), and a data storage unit (22) is received by a data acquisition unit (24).
And retrieves data corresponding to the estimation condition from the estimation data stored in the database. The estimation data acquired by the data acquisition unit (24) is transmitted as an estimation result by the information transmission unit (23) to the telephone number of the mobile phone (1) via the Internet (5) and the public line (4). . FIG. 6 shows an example of the estimation result displayed on the display of the mobile phone (1).

The clerk explains the estimation result sent to the mobile phone (1) to the customer, and when the customer accepts the estimation result, the telephone number of the facsimile (facsimile of the customer's company) to which the estimation result is to be transmitted. Is input, the scroll button of the mobile phone (1) is operated, the cursor is moved to the FAX transmission portion displayed on the display, and the selection decision button is pressed. If the customer is dissatisfied with the estimation result, he changes the estimation condition and inputs it again to the mobile phone (1). When the selection decision button of the mobile phone (1) is pressed, a request to transmit the estimation result to the facsimile is sent from the mobile phone (1) to the server (2) via the public line (4) and the Internet (5). . The server (2) receives the data transmission request from the mobile phone (1) at the information receiving unit (21), and converts the data of the estimation result by the data conversion unit (25) into a format for transmitting information to the facsimile. To the information transmission unit (23)
To the facsimile (3) via the Internet (5) and the public line (4).

The facsimile machine (3) receives the information transmitted from the server (2) by a receiving section (31), stores the received information in a storage section (32), and prints a predetermined sheet by a printing section (33). Print on. FIG. 7 shows an example of the printed estimation result. The result of this estimate is
Since the output is printed from the facsimile (3) at the place where the customer and the clerk are negotiating (the customer's company), the clerk can receive it and immediately pass it to the customer on the spot.

In the above-described example, negotiations for estimating a lease contract for an automobile have been described as an example. However, the application of the estimation support system according to the present invention is not limited to this, and various applications such as a house and an electric appliance are used. It can be widely used to negotiate a loan or lease for a product.

[0015]

As described above, the estimation support system using a mobile phone according to the present invention comprises a mobile phone for inputting estimation conditions for a loan or lease contract for a product, and a mobile phone and a public A server connected to the company which is connected to the line and the Internet and provided as a product provider, and connected to the server via the public line and the Internet and installed at a place for negotiating an estimate contract and outputting a result of the estimate. An estimation support system including an output device including a facsimile or a printer, wherein the server stores an information receiving unit that receives an estimation condition and a data transmission request from a mobile phone, and estimation data corresponding to the estimation condition. A data storage unit, a data acquisition unit that acquires the corresponding estimation data based on the estimation condition received by the information reception unit, Becomes an information transmission unit that transmits to a mobile phone or output device signal request is made data,
The server receives the estimation condition input from the mobile phone, transmits the estimation result corresponding to the estimation condition from the server to the mobile phone, and transmits the estimation result to the output device in response to the transmission request input from the mobile phone. This is an estimation support system using a mobile phone, characterized in that the following effects are obtained.

That is, since a customer can immediately obtain a quote result at a negotiation of a quote at a customer's house or company without having to go to a store for a quote, a sales or lease contract can be made quickly and quickly. Can be done accurately. In addition, since the quotation conditions can be entered from a mobile phone and received by facsimile, the clerk only needs to bring the mobile phone to the place for negotiations, and it is necessary to carry heavy and bulky equipment such as a portable personal computer. Absent. Furthermore, since the estimation data corresponding to the estimation condition is stored in the server, the estimation result can be obtained quickly and accurately even when the estimation condition is complicated.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a schematic configuration of an estimation support system according to the present invention.

FIG. 2 is a block diagram schematically showing functions of a server.

FIG. 3 is a block diagram schematically showing functions of an output device.

FIG. 4 is a flowchart illustrating an example of an operation of the estimation support system according to the present invention.

FIG. 5 is a diagram showing an example of an estimate condition input screen displayed on a display of a mobile phone.

FIG. 6 is a diagram illustrating an example of an estimation result displayed on a display of a mobile phone.

FIG. 7 is a diagram illustrating an example of an estimation result printed and output from an output device.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Cellular phone 2 Server 21 Information reception part 22 Data storage part 23 Information transmission part 24 Data acquisition part 3 Output device 4 Public line 5 Internet

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) 9A001 F term (Reference) 5B049 AA01 AA04 AA06 BB11 BB16 CC11 DD01 FF02 GG02 GG06 GG07 5K024 AA74 CC08 CC09 CC11 DD06 FF03 FF04 5K025 AA00 5K051 AA00 BB02 CC01 CC07 DD15 EE02 5K067 AA21 BB04 BB21 DD52 EE02 FF23 HH05 9A001 CC05 JJ25 JJ27 JJ64

Claims (1)

[Claims] 1. A mobile phone for inputting an estimate condition for a loan or lease contract for a product, and the mobile phone is connected to the mobile phone via a public line and the Internet and installed in a company or the like that provides a product. An estimation support system comprising a server and an output device including a facsimile or a printer connected to the server via a public line and the Internet and installed at a place for negotiating an estimation contract and outputting an estimation result, wherein the server is An information receiving unit that receives an estimation condition and a data transmission request from a mobile phone, a data storage unit that stores estimation data corresponding to the estimation condition, and estimation data that is applicable based on the estimation condition received by the information receiving unit. And a data transmitting unit that transmits data requested to be transmitted to a mobile phone or an output device. The server receives the estimation condition input from the mobile phone, transmits the estimation result corresponding to the estimation condition from the server to the mobile phone, and outputs the estimation result according to the transmission request input from the mobile phone. An estimate support system using a mobile phone, characterized in that the estimate support system is configured to transmit the estimate to a device.