JP2000293723A - Multi-management system for leisure hotel - Google Patents

Abstract

PROBLEM TO BE SOLVED: To obtain a multi-management system which allows the front desk of a leisure hotel, such as the motel, etc., to manage the vehicles of customers, the attendance of employees, and the inventory of fittings and articles of consumption in guest rooms, etc., and, accordingly, can improve the services to customers and prevent unfair practices of employees. SOLUTION: A multi-management system is provided at least with one photographing camera 2 installed to the parking lot of a leisure hotel and an attendance management device 3 and a multi-management device 1 installed in the front desk of the hotel. The system is also provided with a picture processor 4 which is positioned between the multi-management device 1 and the camera 2 and transmits video signals obtained by taking the pictures of the number plates of vehicles to the device 1 and data signals such as the attending states of employees, time, etc., between the devices 1 and 3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle management system for a customer who arrives by car at a front desk of a leisure hotel such as a motel, a management system for managing the working hours and leaving status of employees, and a guest room. The present invention relates to a leisure hotel multi-management system capable of managing a plurality of items such as inventory management of fixtures and consumables used in the hotel.

[0002]

2. Description of the Related Art Conventionally, in a leisure hotel such as a motel, the number of a car of a customer who came to the store by car is hardly managed. And just keep it in a notebook. In addition, the management of the employee's working hours and withdrawal status is performed by a time card. Also, inventory management of consumables such as sheets and washroom sets used in the guest room is hardly performed, and the number is simply written in a notebook or the like.

[0003]

However, as in the prior art, the management of the customer's vehicle, the management of the employee's working hours and the leaving status, and the management of the inventory of the furniture and consumables used in the guest room are performed. If it is neglected, the employee's sense of responsibility and ethics for work will be reduced, and an undesirable situation will occur in the front business.

[0004] For example, if the vehicle management of the customer's car is neglected, there arises a problem that it is impossible to distinguish between a new or occasional customer and a regular customer, and that appropriate services cannot be provided. In addition, when a crime occurs, there is a problem that the resolution of the case is delayed because the customer cannot be grasped. Further, if the management of the leaving / leaving of the employees is neglected, there arises a problem that the working hours are improperly inflated by the operation of the leaving / leaving time of the time card. And three more employees
Because they often work on a shift system, there is a problem in that it is difficult to determine who is currently working based on the time card alone. Also, neglecting inventory management of fixtures and consumables used in guest rooms may cause shortages and inconvenience customers, and may lead to employee misuse and embezzlement. There was a problem.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-described problems. At the front of a leisure hotel such as a motel, a vehicle management of a customer's car, a management of leaving and leaving of an employee, a fixture in a guest room, and the like. It is an object of the present invention to provide a leisure hotel multi-management system capable of managing expendable supplies inventory, improving service to customers, and preventing employee misconduct.

[0006]

In order to solve the above-mentioned problems, in the leisure hotel multi-management system according to the present invention, at least one photographing camera 2 is installed in a parking lot, and the exit management device 3 and the Multi management device 1
Is installed. Further, an image processing device 4 is installed between the multi-management device 1 and the photographing camera 2 to transmit a video signal obtained by photographing the number plate of the car. Data signals such as the status of employee leaving and leaving and the time are transmitted between them.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a system configuration example of a leisure hotel multi-management system of the present invention, and FIG. 2 is a configuration block example of a multi-management device of the present invention.

As shown in FIG. 1, in the multi-management system for a leisure hotel according to the present invention, at least one photographing camera 2 is installed in a parking lot, and an exit management device 3 and a multi-management device 1 are installed at the front. I do. Further, an image processing device 4 is provided between the multi-management device 1 and the photographing camera 2.
Is installed, and the devices are connected by video signal lines 5 and 5 to transmit a video signal obtained by photographing the number plate of the car, and data is transmitted between the multi-management device 1 and the exit management device 3. It is connected by a signal line 6 to transmit data signals such as the status of employee leaving and leaving and the time.

[0009] As shown in FIG.
Transmits and receives data between the video interface 14 for inputting a video signal from the image processing device 4 via the video signal line 5 and the access control device 3 via the data signal line 6. Input / output interface 15 and the video interface 14 and the input / output interface 1
5 and a CPU 16 for controlling a display driver 18 and an output driver 19 to be described later, a program for controlling the CPU 16, data input from the video interface 14 and the input / output interface 15, and data output to the input / output interface 15. It is composed of a memory 17 for storing.

The display driver 18 is connected to the monitor display 7 built in the multi-management apparatus 1 or separately provided,
The output driver 19 is connected to the printer 9 built in the multi-management apparatus 1 or separately provided. Monitor display 7
Displays an interactive interface so that the employee can perform vehicle management, leaving / managing management, inventory management, and the like with easy operations. Since the monitor display 7 needs to select items and key input through an interactive interface, an LCD display having a touch key switch on a screen is preferable, but not particularly limited. The input may be performed by the switch 8. Further, the printer 9 prints data obtained by vehicle management, outgoing / incoming management, inventory management, and the like on the printing paper 10.

The access control device 3 includes a large number of illuminating switches 11, a time monitor 12, and setting switches 13 on a panel surface.
Is arranged. Setting switch 13
Is for setting early delivery, overtime, and the like. Also,
The name of the employee is written on the surface of the illumination switch 11,
Turning on / off the illuminating switch 11 turns on / off the built-in illuminating lamp and displays the withdrawal status. The data content of the illuminating switch 11, i.e., the status of the employee leaving and leaving, and the data content of the setting switch 13, i.e., the setting status of early leave, overtime, etc., are input to the multi-management device 1 via the data signal line 6. Further, time data is output from the multi-management device 1 to the leaving / managing device 3 via the data signal line 6, and the current time is displayed on the time monitor 12.

The image processing device 4 transmits a video signal of a car number plate photographed by one or a plurality of photographing cameras 2 to the multi-management device 1. The multi-management apparatus 1 analyzes the video signal and recognizes the area, type, code and vehicle number of the customer who came to the store. Note that the analysis processing may be performed by the image processing device 4, and the area, vehicle type, code, and vehicle number data may be directly transmitted to the multi-management device 1.

The multi-management device 1 and the leaving management device 3 are connected by a data signal line 6, and the multi-management device 1 and the image processing device 4 are connected by a video signal line 5. However, in a place where wiring with an electric wire is difficult, a signal may be transmitted by infrared rays, wireless communication, or the like.

[0014]

An embodiment of the present invention will be described with reference to the drawings. FIG.
Is an example of a system initial screen in the multi-management apparatus of the present invention. In the system initial screen 20, at least the main management items in the leisure hotel multi-management system of the present invention, that is, the vehicle management button 21 and the exit management button 22, The management button of the stock management button 23 is arranged.

FIG. 4 is an example of an initial screen when vehicle management is selected on the system initial screen of the multi-management apparatus of the present invention, and shows an initial vehicle management screen 24. The vehicle management initial screen 24 displays the current time and the number of members 25. New customers are referred to as new members, and customers who have visited the store many times are referred to as old members, and the number of new and old customers 25 ing. The registration of the customer is performed by registering the vehicle of the customer. The vehicle registration is basically performed in the multi-management device 1 based on a video signal of a number plate from the photographing camera 2 and the image processing device 4 transmitted to the multi-management device 1 and automatically inputting, Manual input is also possible, and an example of manual input is shown here. in this case,
The area setting button 26, the vehicle type setting button 27, the sign setting button 28, and the vehicle number setting button 29 at the bottom of the vehicle management initial screen 24 in FIG. 4 are used.

FIG. 5 is an example of a screen for setting a district on the vehicle registration screen of the multi-management apparatus of the present invention. FIG.
When the user presses the district setting button 26, the district setting screen 3
0 is displayed. The district display 31 first displays the name of the district where the leisure hotel is located, and when the next screen button 34 is pressed, the district name of the surrounding area is further displayed. Then, the user selects the button of the corresponding district name and presses the confirm button 32 to confirm. The cancel button 33 is used to return the display of the district name to the previous screen. When the determination of the district is completed, the screen automatically shifts to the vehicle type setting screen, and further continues with the code setting screen and the vehicle number setting screen, and the vehicle setting is completed.

FIG. 6 is an example of a screen for performing vehicle registration / browsing entry in the multi-management apparatus of the present invention, and FIG. 7 is an example of a screen for displaying data contents of a registered vehicle in the multi-management apparatus of the present invention. When the vehicle setting is completed as described above, a vehicle registration screen 35 shown in FIG. 6 is displayed. here,
When the vehicle registration button 36 is pressed, it is determined that the customer has come to the store, and the inventory number of the service product is reduced by one in inventory management described later, and the registered vehicle data screen 38 of FIG. 7 is displayed. The browse entry button 37 is used only when the customer wants to view or change the data display 39 of the customer, and does not subtract the service item. The data display 39 of the registered vehicle data screen 38 displays the number of visits of the customer, the history of the last visit to the store, the keep product name, and the status of the product. Keep products are products that store products purchased by individuals, such as alcoholic beverages and toys, so that they can always use them at the leisure hotel.Production is a process that objectively determines the customer's attitude to use the leisure hotel. To rank. Although the conduct seems to be an infringement of privacy at first glance, it is important to note that some customers have destroyed the furniture of the leisure hotel or have been involved in violent acts or criminal cases. It is important for the solution. In addition,
When the next screen button 34 is pressed on the vehicle registration screen 35, the next candidate of the registered vehicle to be viewed and filled is displayed, and when the cancel button 33 is pressed, the registered vehicle of the previous candidate is displayed. Also, on the registered vehicle data screen 38, the original screen button 41
Pressing returns to the vehicle registration screen 35.

FIG. 8 is an example of a keep product registration screen displayed on the data content display screen of the multi-management apparatus of the present invention.
Update button 40 on registered vehicle data screen 38 in FIG.
Displayed when is pressed. On the keep product registration screen 42, a product display 43 such as alcohol such as brandy and whiskey and toys is displayed. Here, if the customer selects the button of the product kept and presses the registration button 44, the registration is completed,
The screen moves to the next customer product line registration screen 45. In addition, registration button 4
If you press the next screen button 34 before pressing 4, the next display 4
3 is performed, and if the cancel button 33 is pressed, the display of the front product 43 on the previous screen is performed.

FIG. 9 is an example of a customer product line registration screen displayed on the data content display screen of the multi-management apparatus of the present invention, which is displayed when a registration button 44 is pressed on the keep product registration screen 42 of FIG. On the customer product line registration screen 45, a product line display 46 such as a rank that objectively determines the customer's product line, the destruction status of furniture, or the response status in the event of a crime or incident or the like is displayed. Here, if the button of the customer product line is selected and the registration button 44 is pressed, the registration is completed, and the screen returns to the registered vehicle data screen 38 again. If the next screen 34 is pressed before the registration button 44 is pressed, the next product line display 46 is performed. If the cancel button 33 is pressed, the product line display 46 of the previous screen is performed.

Next, FIG. 10 is an example of an initial screen when leaving / managing is selected on the system initial screen of the multi-management apparatus of the present invention. The entry / exit management initial screen 47 displays an employee name 48.
On this screen, pressing the next screen button 34 displays the next employee name 48, and pressing the cancel button 33 displays the employee name 48 on the previous screen. The employee name can be registered by pressing a blank button of the employee name display 48. Further, in order to display the details of the personal data of the registered employee, the personal data can be displayed by pressing a button of the personal name to be displayed.

FIG. 11 shows an example of a screen for displaying the contents of personal data in the initial management screen of the leaving / administration of the multi-management apparatus of the present invention. I do. The data display 50 displays a work day, a work time, a leaving time, and an actual working time. When the next screen button 34 is pressed, the next data display 50 is performed, and when the cancel button 33 is pressed, the data display 50 of the previous screen is performed. Further, by pressing the print button 51, the data for the current month displayed on the screen can be printed by the printer 9. When the original screen button 41 is pressed, the display returns to the initial management screen 47.

The data is generated by the multi-management device 1 and the leaving / managing device 3. A large number of illumination switches 11, time monitors 12, and setting switches 13, on which employee names are written, are arranged on the panel surface of the leaving / managing device 3 in the same manner as the employee name display 48. Here, when the employee who went to work presses his / her own light switch 11 to turn it on, a lamp built in the light switch 11 is illuminated, and the contents of the switch are transmitted to the multi-management apparatus 1 to record the time of work. When leaving the office, when the illumination switch 11 is pressed again to turn it off, a lamp built in the illumination switch 11 is turned off, the contents of the switch are transmitted to the multi-management apparatus 1, the exit time is recorded, and the actual working time is processed. Request and record.

FIG. 12 is an example of an initial screen when inventory management is selected on the system initial screen of the multi-management apparatus of the present invention, and shows an initial inventory management screen 52. The stock management initial screen 52 displays the stock quantity of furniture and consumables in the guest room.
3 is performed. On the screen, next screen button 3
If the user presses 4, the next stock number display 53 is performed, and if the cancel button 33 is pressed, the stock number display 53 on the previous screen is performed. The registration of the stock name can be performed by pressing a blank button in the stock quantity display 53. Further, in order to change the data of the registered stock quantity, the change can be registered by pressing the button of the stock item name to be changed.

FIG. 13 shows an example of a screen for performing inventory registration on the inventory management screen of the multi-management apparatus of the present invention. The individual stock display screen 54 includes a stock number display 53, an additional number display 56, and a setting keyboard 55. Is displayed. here,
Press the numeric key on the setting keyboard 55 to display the additional number 5.
6 is updated, and the stock number display 53 is changed and registered by pressing the "+" key for addition or the "-" key for returned goods. Note that one fixture or consumable in the guest room is always used as a service product when the customer comes to the store, and the number of stocks 53 is subtracted by one after the vehicle is registered.

[0025]

As described above, if the leisure hotel multi-management system of the present invention is adopted at the front of a leisure hotel such as a motel, the vehicle management of the customer's car can be performed automatically or manually, so that a new customer can be managed. It is possible to distinguish between customers who have visited the store several times and provide appropriate services. In addition, when a crime has occurred, the customer's behavior and the like can be ascertained, which is useful for promptly resolving the case. In addition, since the status of employees leaving and leaving can be recognized at a glance by the illuminated lamp, it is easy to grasp the status of leaving and leaving, and there is no increase in irregular working hours due to the operation of leaving time. Furthermore, since the number of stocks of fixtures and consumables is displayed, it is possible to prevent out-of-stock items and personal use of employees, thereby improving service to customers and preventing employee misconduct. be able to.

[Brief description of the drawings]

FIG. 1 is a system configuration example of a leisure hotel multi-management system of the present invention.

FIG. 2 is a configuration block example of a multi-management apparatus of the present invention.

FIG. 3 is an example of a system initial screen in the multi-management apparatus of the present invention.

FIG. 4 is an example of an initial screen when vehicle management is selected on the system initial screen of the multi-management apparatus of the present invention.

FIG. 5 is a screen example for setting a district on the vehicle registration screen of the multi-management apparatus of the present invention.

FIG. 6 is an example of a screen for performing vehicle registration / browsing entry in the multi-management apparatus of the present invention.

FIG. 7 is a screen example of a data content display of a registered vehicle in the multi-management apparatus of the present invention.

FIG. 8 is an example of a keep product registration screen displayed on the data content display screen of the multi-management apparatus of the present invention.

FIG. 9 is an example of a customer product line registration screen displayed on the data content display screen of the multi-management apparatus of the present invention.

FIG. 10 is an example of an initial screen when leaving management is selected on the system initial screen of the multi-management apparatus of the present invention.

FIG. 11 is an example of a screen for displaying the contents of personal data in the initial management screen for leaving / entering the multi-management apparatus of the present invention.

FIG. 12 is an example of an initial screen when inventory management is selected on the system initial screen of the multi-management apparatus of the present invention.

FIG. 13 is a screen example for performing inventory registration on the inventory management screen of the multi management apparatus of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Multi-management apparatus 2 Photographing camera 3 Exit / exit management apparatus 4 Image processing apparatus 5 Video signal line 6 Data signal line 7 Monitor display 8 Switch 9 Printer 10 Printing paper 11 Illumination switch 12 Time monitor 13 Setting switch 14 Video interface 15 I / O Interface 16 CPU 17 Memory 18 Display Driver 19 Output Driver 20 System Initial Screen 21 Vehicle Management Button 22 Outgoing / Management Button 23 Inventory Management Button 24 Vehicle Management Initial Screen 25 Membership Display 26 District Setting Button 27 Vehicle Type Setting Button 28 Sign Setting Button 29 Car number setting button 30 District setting screen 31 District display 32 Confirm button 33 Cancel button 34 Next screen button 35 Vehicle registration screen 36 Vehicle registration button 37 View entry button 38 Registered vehicle data screen 39 Data Display 40 Update button 41 Original screen button 42 Keep product registration screen 43 Product display 44 Registration button 45 Customer row registration screen 46 Product row display 47 Exit management initial screen 48 Employee name display 49 Personal data display screen 50 Data display 51 Print button 52 Inventory management initial screen 53 Inventory number display 54 Individual inventory display screen 55 Setting keyboard 56 Additional number display

Claims (3)

[Claims] At least one photographing camera (2) is installed in a parking lot, an exit management device (3) and a multi-management device (1) are installed at the front, and the multi-management device (1) is further installed. An image processing device (4) is installed between the camera and the photographing camera (2) to transmit a video signal of a car number plate, and the multi-management device (1) and the leaving / managing device (3). A multi-management system for leisure hotels, characterized by transmitting data signals such as the status of employees leaving and leaving and the time between them. 2. A multi-management device (1) having a monitor display (7) and a printer (9) built-in or separately provided to display, change and print management data. The multi-management system for a leisure hotel according to claim 1. 3. A plurality of illuminated switches (11) on which employee names are written, a time monitor (12) and a setting switch (13) are arranged on a panel surface of the leaving / managing device (3). The multi-management system for a leisure hotel according to claim 1, wherein display of time and time can be performed.