FI991462A - Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi - Google Patents

Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi Download PDF

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Publication number
FI991462A
FI991462A FI991462A FI991462A FI991462A FI 991462 A FI991462 A FI 991462A FI 991462 A FI991462 A FI 991462A FI 991462 A FI991462 A FI 991462A FI 991462 A FI991462 A FI 991462A
Authority
FI
Finland
Prior art keywords
procedures
systems
communicating calls
calls
communicating
Prior art date
Application number
FI991462A
Other languages
English (en)
Swedish (sv)
Other versions
FI991462A0 (fi
FI109751B (fi
Inventor
Pekka Immonen
Original Assignee
Nokia Networks Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Networks Oy filed Critical Nokia Networks Oy
Priority to FI991462A priority Critical patent/FI109751B/fi
Publication of FI991462A0 publication Critical patent/FI991462A0/fi
Priority to AU56875/00A priority patent/AU5687500A/en
Priority to PCT/FI2000/000578 priority patent/WO2001001708A1/en
Priority to EP00942158A priority patent/EP1108332A1/en
Publication of FI991462A publication Critical patent/FI991462A/fi
Application granted granted Critical
Publication of FI109751B publication Critical patent/FI109751B/fi

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/64—Distributing or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072—Sequence circuits for call signaling, ACD systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13098—Mobile subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13213—Counting, timing circuits
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1328—Call transfer, e.g. in PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13345—Intelligent networks, SCP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Mobile Radio Communication Systems (AREA)
FI991462A 1999-06-28 1999-06-28 Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi FI109751B (fi)

Priority Applications (4)

Application Number Priority Date Filing Date Title
FI991462A FI109751B (fi) 1999-06-28 1999-06-28 Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi
AU56875/00A AU5687500A (en) 1999-06-28 2000-06-27 Automatic call distribution system
PCT/FI2000/000578 WO2001001708A1 (en) 1999-06-28 2000-06-27 Automatic call distribution system
EP00942158A EP1108332A1 (en) 1999-06-28 2000-06-27 Automatic call distribution system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI991462 1999-06-28
FI991462A FI109751B (fi) 1999-06-28 1999-06-28 Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi

Publications (3)

Publication Number Publication Date
FI991462A0 FI991462A0 (fi) 1999-06-28
FI991462A true FI991462A (fi) 2000-12-29
FI109751B FI109751B (fi) 2002-09-30

Family

ID=8554967

Family Applications (1)

Application Number Title Priority Date Filing Date
FI991462A FI109751B (fi) 1999-06-28 1999-06-28 Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi

Country Status (4)

Country Link
EP (1) EP1108332A1 (fi)
AU (1) AU5687500A (fi)
FI (1) FI109751B (fi)
WO (1) WO2001001708A1 (fi)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2379360A (en) * 2001-08-31 2003-03-05 Marconi Comm Ltd Transmission of a MAP message from an MSC to an SCP
DE10347617A1 (de) 2003-10-09 2005-05-19 T-Mobile Deutschland Gmbh Steuerung der Rufzustellung und Rufumleitung von Telekommunikationsverbindungen, insbesondere bei Mehrgerätekonfigurationen

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH06500912A (ja) * 1991-06-28 1994-01-27 テレフオンアクチーボラゲツト　エル　エム　エリクソン 電気通信交換機に於けるモジュール構造性アプリケーション
US5841854A (en) * 1994-02-16 1998-11-24 Priority Call Management, Inc. Wireless telephone integration system and method for call centers and workgroups
US5987115A (en) * 1996-12-03 1999-11-16 Northern Telecom Limited Systems and methods for servicing calls by service agents connected via standard telephone lines
US6272347B1 (en) * 1997-09-30 2001-08-07 Avaya Technology Corp. Automatic call distribution based on physical location of wireless terminals
US5991620A (en) * 1997-11-26 1999-11-23 Ericsson Inc. Positioning busy indicator and queuing mechanism
FI115434B (fi) * 1998-02-12 2005-04-29 Elisa Oyj Menetelmä puhelujen välittämiseksi

Also Published As

Publication number Publication date
FI991462A0 (fi) 1999-06-28
AU5687500A (en) 2001-01-31
EP1108332A1 (en) 2001-06-20
WO2001001708A1 (en) 2001-01-04
FI109751B (fi) 2002-09-30

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