ES2372070A1 - Assisted terminal for submission of remittances. (Machine-translation by Google Translate, not legally binding) - Google Patents

Abstract

Assisted terminal for sending remittances characterized by being built with light material and having a series of electronic devices that will allow the user to carry out the shipment of the remittance independently or semi-autonomously. (Machine-translation by Google Translate, not legally binding)

Description

Assisted terminal for sending remittances.

Technical sector

The present invention falls within the sector money transfer technician, more specifically in relation to sending remittances abroad through remittances.

Background of the invention

Currently, in the remittance market through remittances, the way the service is focused intended for the realization of remittances is essentially so face-to-face, only through stores owned by the remittance and / or through the external distribution channel called "Agents", necessarily incurring purchase expenses, rent, licenses and conditioning of the premises. In both cases, To provide the remittance service, the client is required to need to move to places where the remitter lends its services, being forced to enter them and to interact with face-to-face people to carry out the entire process of sending remittances abroad.

With the intention of offering the client the possibility of using the remittance service in premises different from the usual ones, and in turn carry out the sending of remittances totally or partially independently and without the need for interact totally or partially with employees of the premises in where the service is provided, an effect has been invented tool with a new internal operating process, which is the model Assisted terminal for sending remittances, which is characterized by be made of lightweight material to be displaced easily and be able to customize your measurements and materials to adapt to each establishment in which it is intended to incorporate.

The invention relates both to the place where proceed to send remittances (shopping centers, supermarkets, service stations, transport stations public, specialized stores and in general, all those premises that want to incorporate the same) as allowing the client the possibility of sending remittances by yourself, choosing the effect the place and recipient of the shipment, in a way simple and fast, carrying out the entire procedure without interacting in person with people or interacting with people in person only and exclusively for the payment of the quantities object of the shipment.

The assisted terminal for sending remittances allows the client to be completely autonomous, use it at his convenience with the minimum or no need to establish direct relationship with any person at the time of sending of the consignment.

The design features allow it to be customized and adapt to any establishment with total autonomy.

Because of this autonomy, it is possible that any establishment with minimal infrastructure can Implement the remittance service in your establishment With a minimum investment.

Description of the invention

This invention relates to an assisted terminal for remittance shipments, which is characterized by being manufactured in painted carbon steel, measuring 1750 mm x 530 mm x 630 mm (height x width x depth) and have a video type screen touch (2) as well as a webcam on top (1), a anti vandal earpiece (8) located on the left side, a thermal ticket printer (7) on the far left of the part central, a document reader (5) intended to capture documents as well as a support shelf that integrates a system of signature collection (4) in its central part, a BM card reader and EMV level 1 (3) at the right end of the central part, counting inside with a PC (6) to connect all the devices and a space at the top for the logo (9).

Brief description of the drawings

For better compression, we have considered include a figure visually documenting the elements that They include the assisted terminal for sending remittances.

In figure 1, we see a front view concerning the assisted terminal for sending remittances indicating the elements that make up the same.

Description of the shipment of a consignment through the terminal assisted

For the description of the operating process we must distinguish two fully compatible modalities in the Assisted terminal for sending remittances.

1) Semi-autonomous mode

The customer picks up the handset and the call is automatically redirected to the tele operator of the remittance to know your situation, which is reduced to any of these next two and that will define the process of processing the Sending money remittance:

TO)

Client already registered with the remitter: The client will confirm your personal data to the remittance operator tele operator and will provide the data related to the remittance of money such as personal data of the sender, data of the beneficiary, amount sent, exchange rate applied, commission charged by the shipment of the consignment, PIN number and barcode.

B)

Unregistered customer: The tele operator will collect the personal data of the client for registration so that later provide you with the data related to the remittance of money such as personal data of the sender, data of the beneficiary, amount sent, exchange rate applied, commission charged by the shipment of the consignment, PIN number and barcode.

After completing any of the two previous steps, the client will sign in the collection system of signatures (4), which will result in the consequent printing of the ticket (7) which will contain the digitized signature of the client.

Finally, the ticket (which will contain all the data related to the shipment and will include barcode in your case), it will be validated (taking place consequently the sending of remittance of money to its recipient) by authorized person of the establishment where the assisted terminal is housed (fig. 1), once you have received from the client the total amount of the Sending money remittance.

2) Autonomous Mode

The customer picks up the handset and the call is automatically redirected to the tele operator of the remittance to know your situation, which is reduced to any of these next two and that will define the process of processing the Sending money remittance:

TO)

Client already registered with the remitter: The client will confirm your personal data to the tele operator of the remittance

B)

Unregistered customer: The tele operator will collect the personal data of the client for registration as well as the document of identity by capturing them through the document reader (5).

After completing any of the two previous steps, the client will use the touch screen (2), which After entering your customer number or passing your affinity card the remittance by the document reader (5), will allow enter the new shipping data or select those which he already used at the time.

Subsequently, the client will sign in the system of collection of signatures (4), which will imply the consequent impression of the ticket (7) that will contain the digitized signature of the client.

Finally, the ticket (which will contain all the data related to the shipment and will include barcode in your case), it will be validated (taking place consequently the sending of remittance of money to its recipient) by authorized person of the establishment where the assisted terminal is housed (fig. 1), once you have received from the client, the total amount of the Sending money remittance.

Both through the method semi-autonomous as autonomous, the customer can choose the option of using the webcam (1) to transmit your real-time image to the telemarketer and observe the image of the telemarketer last through the touch screen (2).

Claims (1)

1. Assisted terminal for remittance shipments, characterized by being made of painted carbon steel, with measures of 1750 mm x 530 mm x 630 mm (height x width x depth) and have a touch screen video screen (2) as well as a webcam on top (1), an anti-vandal headset (8) located on the left side, a thermal ticket printer (7) on the left end of the central part, a document reader (5) destined to capture documents as well as a support shelf that integrates a signature collection system (4) in its central part, a BM and EMV card reader level 1 (3) at the right end of the part central, with a PC (6) inside to connect all the devices and a space at the top for the logo (9).