EP3978407B1 - Method for the contactless control of an elevator installation and elevator installation - Google Patents
Method for the contactless control of an elevator installation and elevator installation Download PDFInfo
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- EP3978407B1 EP3978407B1 EP21191374.4A EP21191374A EP3978407B1 EP 3978407 B1 EP3978407 B1 EP 3978407B1 EP 21191374 A EP21191374 A EP 21191374A EP 3978407 B1 EP3978407 B1 EP 3978407B1
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- elevator
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- system controller
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- 238000000034 method Methods 0.000 title claims description 40
- 238000009434 installation Methods 0.000 title 2
- 238000012795 verification Methods 0.000 claims description 2
- 238000012790 confirmation Methods 0.000 claims 4
- 238000013459 approach Methods 0.000 description 2
- 208000025721 COVID-19 Diseases 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 230000001795 light effect Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 244000052769 pathogen Species 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
Classifications
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B1/00—Control systems of elevators in general
- B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
- B66B1/3415—Control system configuration and the data transmission or communication within the control system
- B66B1/3446—Data transmission or communication within the control system
- B66B1/3461—Data transmission or communication within the control system between the elevator control system and remote or mobile stations
Definitions
- the present invention relates to a method for the contactless control of an elevator system with at least one elevator with an elevator car that can be moved between at least two stops and a system control, with a display device being arranged at each stop which is connected to the system control, the system control being connected to a
- the server connected to the Internet is connected in such a way that users of the elevator system can enter a destination call into a mobile input device connected to the Internet and transmit it via the Internet to the server and from there to the system control.
- the invention also relates to an elevator system with at least one elevator with an elevator car that can be moved between at least two stops, which has a system control in a server with Internet access connected to the system control, the elevator system having a display device at each stop, which is connected to the System control is connected.
- contactless should be understood to mean methods in which no parts of the elevator system have to be touched by the users of the elevator system. In this way, the user can avoid contact with parts of the elevator system touched by other users, which achieves an overall desired hygienic effect.
- contactless control of elevator systems in order to prevent possible transmission of pathogens from one user to another user via the elevator system's input means.
- elevator systems are controlled using input devices owned by the users of the elevator system.
- input devices owned by the users of the elevator system can e.g. B. smartphones, tablets, smartwatches or other mobile and internet-connected input devices. These are expressly not considered as part of the elevator system according to the invention.
- Controlling an elevator system by scanning an optical code with the help of an external input device is, for example, in the CN 107 572 318 A and in the EP 3 670 413 A1 disclosed.
- the invention is therefore based on the object of providing a cost-effective and at the same time safe method for the contactless control of an elevator system and also such an elevator system as such.
- the problem according to the invention is solved with a method according to claim 1 and an elevator system according to claim 22.
- the method according to the invention is therefore characterized in that the elevator system only carries out a destination call from a user if a presence check of the user at a stop has previously been successfully carried out.
- the method according to the invention therefore relies on the user using an input device that is already in his possession to control the elevator system and can also touch it, but in this way he does not have to touch any parts of the elevator system. In this way, the very expensive, completely contactless input means for making target calls can be avoided.
- the use of im can be sufficiently secured with a relatively simple check of the user's presence at the input point. In this way, it can be ruled out that the user, for example while sitting at another location, transmits travel orders or destination calls to the elevator system control via the Internet and is able to manipulate them.
- the user's presence can be checked in different ways.
- the user's preferred presence check is carried out by comparing a key code transmitted from the server to the system control with a key code entered by the user via the input device and transmitted to the server.
- the key codes also known as "secrets" can, for example, have an alphanumeric character string. You can e.g. B. can be generated randomly by the server with the help of appropriate software.
- the system control generates a trip-related stop code for each stop, which contains a key code obtained from the server and a stop code for the respective stop stored in the system control and which is displayed on the display device of the stop in question.
- a trip-related stop code can be generated by the system control from the key codes generated by the server by using the stops stored in the system control with their respective stop codes.
- a stop code can correspond to the number of the floor, for example if there are not several elevators on a floor that have a stop.
- the trip-related stop code contains an address code for a website.
- the address code can then be used to initiate the loading of a website, via which a trip-related stop code is then transmitted to the server. This simplifies handling for users as they are guided to the relevant website almost automatically. This is very user friendly.
- the key code contained in the trip-related stop code is expediently resolved by the server in such a way that it can compare the key code transmitted to it by the user with the key code stored in the database, with the system control if the key code entered on the input device matches that in the database stored key code enables a destination call by entering a destination stop for the respective trip. Entering a destination call is only possible if the server has previously confirmed the key code transmitted to it by the user via the Internet as matching the key code generated by the server itself. This ensures a high level of security in the procedural procedure.
- a destination stop (i.e. the destination call) is entered on the user's input device of the elevator system and the address of the destination stop is transmitted to the system control via the Internet. This ensures that the user of the elevator system makes all inputs to the elevator system purely via his input device.
- the server preferably releases the target call transmitted to the system control with a separate release signal after successful verification. It transmits this to the system control system. This means that the system control and server can work in parallel and carry out individual processing steps until the destination call is finally released. This saves time.
- a successful placement of a target call should be understood to mean a target call that is executed. This can be done in such a way that as soon as the elevator car leaves the stop, the system control generates a trip-related stop code and displays it to another user who may be newly arriving at the stop. Overall, this increases the performance of the entire process, as further travel orders can be processed very quickly and quickly.
- a trip-related stop code can only be used for a single trip. This ensures that each trip-related stop code is an individually assigned code for each individual trip and that there can be no double use or misuse of corresponding stop codes. This embodiment further increases the security of the method.
- a trip-related stop code is generated as a bar code or as a two-dimensional binary code, in particular as a QR code, by the system control and displayed via the display device.
- QR codes in particular are currently very popular among users and in industry, as they can be used to easily read, process and transmit a large amount of information and therefore corresponding codes.
- QR codes are advantageous for the method according to the invention in that they represent a well-known and therefore very easy-to-use code system for the user. In this way, the users of the elevator system can quickly and safely recognize that a code needs to be read in.
- the user enters the trip-related stop code by scanning or photographing the trip-related stop code displayed on the display device using an input device in his possession.
- QR codes many users can already see when they look at such a QR code that they are pulling out their input device, especially a smartphone, in order to then use it to capture the code. If corresponding address entries for a website are also stored in the correspondingly displayed trip-related stop code, this stop code can then be transmitted in a particularly simple manner via a website on the Internet to the server connected to the Internet.
- the system control sends an acknowledgment of a successfully accepted destination call to the server.
- This has the advantage that the server knows that a target call is being processed, so that the server sends an acknowledgment of a successfully accepted target call to the terminal of the corresponding user from whom this target call was made. This means the user can also receive feedback on their input, which means a significant increase in comfort for the user.
- the system control determines a predicted waiting time for a trip to be carried out and transmits this predicted waiting time to the display device and/or via the server to the user's terminal device.
- the user is therefore informed about the expected waiting time for his trip to be carried out. He can therefore better prepare for a longer waiting time or, in the best case, realize that his journey will begin shortly.
- the system control determines and displays the forecast waiting time at intervals. In this way, users of the elevator system can better manage the waiting time and estimate how long they will have to wait for the elevator car to arrive at the stop.
- an elevator selected by the system control to carry out a trip is displayed to a user. This is particularly necessary if there are several elevators in a group operation. It then helps the user to turn to the elevator that will serve his journey if he is shown which elevator he should ideally be at and where the door to the elevator car will soon be opened. This speeds up boarding into the corresponding cabin, so that the system becomes more performant overall.
- the system control in group operation sends an acknowledgment to the server when initiating a braking process of an elevator car, which transmits the acknowledgment to the user.
- the acknowledgment of their destination call can be signaled to the user as soon as they approach the stop. This indicates to the user that their journey will begin shortly.
Description
Die vorliegende Erfindung betrifft ein Verfahren zur berührungslosen Steuerung einer Aufzugsanlage mit wenigstens einem Aufzug mit einer zwischen wenigstens zwei Haltestellen verfahrbaren Aufzugskabine und einer Anlagensteuerung, wobei an jeder Haltestelle jeweils eine Anzeigevorrichtung angeordnet ist, die mit der Anlagensteuerung verbunden ist, wobei die Anlagensteuerung mit einem mit dem Internet verbundenen Server so verbunden ist, dass Nutzer der Aufzugsanlage einen Zielruf in ein mobiles und mit dem Internet verbundenes Eingabegerät eingeben und über das Internet an den Server und von dort an die Anlagensteuerung übermitteln können. Ferner bezieht sich die Erfindung auch auf eine Aufzugsanlage mit wenigstens einem Aufzug mit einer zwischen wenigstens zwei Haltestellen verfahrbaren Aufzugskabine, die einer Anlagensteuerung in einem mit der Anlagesteuerung verbundenen Server mit Internetzugang aufweist, wobei die Aufzugsanlage an jeder Haltestelle jeweils eine Anzeigevorrichtung aufweist, die mit der Anlagensteuerung verbunden ist.The present invention relates to a method for the contactless control of an elevator system with at least one elevator with an elevator car that can be moved between at least two stops and a system control, with a display device being arranged at each stop which is connected to the system control, the system control being connected to a The server connected to the Internet is connected in such a way that users of the elevator system can enter a destination call into a mobile input device connected to the Internet and transmit it via the Internet to the server and from there to the system control. Furthermore, the invention also relates to an elevator system with at least one elevator with an elevator car that can be moved between at least two stops, which has a system control in a server with Internet access connected to the system control, the elevator system having a display device at each stop, which is connected to the System control is connected.
Im Sinne der vorliegenden Erfindung sollen unter berührungslos solche Verfahren verstanden werden, bei denen durch die Nutzer der Aufzugsanlage keine Teile der Aufzugsanlage berührt werden müssen. So kann der Nutzer eine Berührung mit von anderen Nutzern berührten Teilen der Aufzugsanlage vermeiden, was einen insgesamt gewünschten, hygienischen Effekt erzielt. Nicht zuletzt durch den aktuellen Covid-19-Ausbruch gibt es einen steigenden Bedarf an Verfahren zur berührungslosen Steuerung von Aufzugsanlagen, um so eine mögliche Übertragung von Krankheitserregern über die Eingabemittel der Aufzugsanlage von einem Nutzer auf den anderen Nutzer zu unterbinden.For the purposes of the present invention, contactless should be understood to mean methods in which no parts of the elevator system have to be touched by the users of the elevator system. In this way, the user can avoid contact with parts of the elevator system touched by other users, which achieves an overall desired hygienic effect. Not least due to the current Covid-19 outbreak, there is an increasing need for methods for contactless control of elevator systems in order to prevent possible transmission of pathogens from one user to another user via the elevator system's input means.
Die bislang typischerweise angewendeten Lösungsansätze sehen in der Regel eine berührungslose Steuerung der Aufzugsanlagen vor, bei der mit verhältnismäßig großem technischem Aufwand holografische Lichteffekte zur Steuerung von Aufzugsanlagen in die Luft projiziert werden. Macht der Benutzer eine Geste in den Bereich der dort projizierten Tasten, wird dies als Eingabe gewertet. Diese Verfahren zu berührungslosen Steuerung von Aufzugsanlagen haben jedoch allesamt einen sehr großen technischen Aufwand und einen damit verbundenen kostentechnischen Nachteil.The solution approaches typically used to date generally provide for contactless control of the elevator systems, in which holographic light effects are projected into the air to control elevator systems with relatively great technical effort. If the user makes a gesture in the area of the keys projected there, this is considered an input. However, these methods for non-contact control of elevator systems all involve a great deal of technical effort and an associated cost disadvantage.
Auf der anderen Seite kann als bekannt vorausgesetzt werden, dass man Aufzugsanlagen unter Verwendung von im Besitz der Nutzer der Aufzugsanlage befindlichen Eingabegeräten steuert. Diese im Besitz der Benutzer der Aufzugsanlage befindlichen Eingabegeräte können z. B. Smartphones, Tablets, Smartwatches oder andere mobile und mit dem Internet verbundene Eingabegeräte sein. Diese werden ausdrücklich nicht als Bestandteil der erfindungsgemäßen Aufzugsanlage betrachtet.On the other hand, it can be assumed that elevator systems are controlled using input devices owned by the users of the elevator system. These input devices owned by the users of the elevator system can e.g. B. smartphones, tablets, smartwatches or other mobile and internet-connected input devices. These are expressly not considered as part of the elevator system according to the invention.
Die Steuerung einer Aufzuganlage durch das Scannen eines optischen Codes mit Hilfe eines externen Eingabegeräts wird beispielsweise in der
Diese bekannten Verfahren mit Nutzung externer Eingabegeräte haben jedoch den Nachteil, dass es zu häufigen Fehlbedienungen der Aufzugsanlage kommt und dass auch Manipulationen der Aufzugsanlagen sehr einfach erfolgen können.However, these known methods using external input devices have the disadvantage that the elevator system is often incorrectly operated and the elevator system can also be manipulated very easily.
Der Erfindung liegt daher die Aufgabe zugrunde ein kostengünstiges und zugleich sicheres Verfahren zur berührungslosen Steuerung einer Aufzugsanlage und auch eine solche Aufzugsanlage als solche anzugeben.The invention is therefore based on the object of providing a cost-effective and at the same time safe method for the contactless control of an elevator system and also such an elevator system as such.
Die Lösung der erfindungsgemäßen Aufgabe gelingt mit einem Verfahren gemäß Anspruch 1 und einer Aufzugsanlage gemäß Anspruch 22.The problem according to the invention is solved with a method according to claim 1 and an elevator system according to claim 22.
Das erfindungsgemäße Verfahren ist also dadurch gekennzeichnet, dass die Aufzugsanlage einen Zielruf eines Nutzers nur dann ausführt, wenn zuvor eine Anwesenheitsprüfung des Nutzers an einer Haltestelle erfolgreich durchgeführt worden ist. Das erfindungsgemäße Verfahren setzt also darauf, dass der Nutzer ein ohnehin in seinem Besitz befindliches Eingabegerät zur Steuerung der Aufzugsanlage nutzt und dieses auch berühren kann, dass er aber auf diese Weise keine Teile der Aufzugsanlage berühren muss. So können die sehr teuren vollständig berührungslos arbeitenden Eingabemittel zur Absetzung von Zielrufen vermieden werden. Dabei gelingt es die Nutzung von im mit einer verhältnismäßig einfachen Überprüfung der Anwesenheit des Nutzers an der Eingabestelle ausreichend abzusichern. So kann ausgeschlossen werden, dass der Nutzer etwa an einem anderen Standort sitzend über das Internet Fahrtaufträge bzw. Zielrufe an die Aufzugsanlagensteuerung übermittelt und diese manipulieren kann.The method according to the invention is therefore characterized in that the elevator system only carries out a destination call from a user if a presence check of the user at a stop has previously been successfully carried out. The method according to the invention therefore relies on the user using an input device that is already in his possession to control the elevator system and can also touch it, but in this way he does not have to touch any parts of the elevator system. In this way, the very expensive, completely contactless input means for making target calls can be avoided. The use of im can be sufficiently secured with a relatively simple check of the user's presence at the input point. In this way, it can be ruled out that the user, for example while sitting at another location, transmits travel orders or destination calls to the elevator system control via the Internet and is able to manipulate them.
Die Anwesenheitsüberprüfung des Nutzers kann auf verschiedene Arten erfolgen. Die bevorzugte Anwesenheitsüberprüfung des Nutzers erfolgt durch einen Abgleich eines vom Server an die Anlagensteuerung übermittelten Schlüsselcodes mit einem vom Nutzer über das Eingabegerät eingegebenen und an den Server übermittelten Schlüsselcode. Die auch als "Secrets" bezeichneten Schlüsselcodes können z.B. eine alphanumerische Zeichenfolgen aufweisen. Sie können z. B. nach dem Zufallsprinzip vom Server auch unter zur Hilfenahme einer entsprechenden Software erzeugt werden.The user's presence can be checked in different ways. The user's preferred presence check is carried out by comparing a key code transmitted from the server to the system control with a key code entered by the user via the input device and transmitted to the server. The key codes, also known as "secrets", can, for example, have an alphanumeric character string. You can e.g. B. can be generated randomly by the server with the help of appropriate software.
Weiterbildend erzeugt die Anlagensteuerung für jede Haltestelle einen fahrtbezogenen Haltestellencode, der einen vom Server bezogenen Schlüsselcode und einen in der Anlagensteuerung hinterlegten Haltestellencode für die jeweilige Haltestelle beinhaltet und der an der Anzeigevorrichtung der betreffenden Haltestelle angezeigt wird. So kann aus den vom Server erzeugten Schlüsselcodes durch die Anlagensteuerung ein fahrtbezogener Haltestellencode erzeugt werden, indem die in der Anlagensteuerung hinterlegten Haltestellen mit ihren jeweiligen Haltestellencodes benutzt werden. Ein Haltestellencode kann im einfachsten Fall zum Beispiel der Nummer der Etage entsprechen, dann zum Beispiel wenn nicht mehrere Aufzüge in einer Etage eine Haltestelle haben. Durch das Kombinieren der fahrtbezogenen Schlüsselcodes, die die Anlagensteuerung vom Server bezieht, mit den ohnehin vorhandenen Haltestelleninformationen bzw. Adressen gelingt es fahrtbezogene Haltestellencodes für jede einzelne Fahrt, die von der entsprechenden Haltestelle an beginnen soll, zu erzeugen. Damit gelingt es, bei jeder einer einzelnen von einem Nutzer angeforderten Fahrt einer Aufzugskabine, die von einer entsprechenden Haltestelle abgehen soll, eine Anwesenheitsprüfung durchzuführen. So wird, durch einen Abgleich der Schlüsselcodes und der damit verbundenen Haltestellencodes sichergestellt, dass es sich tatsächlich um einen auch an der Haltestelle befindlichen Nutzer handelt, der diesen Schlüsselcode an den Server bzw. die Anlagensteuerung übermittelt hat.Further, the system control generates a trip-related stop code for each stop, which contains a key code obtained from the server and a stop code for the respective stop stored in the system control and which is displayed on the display device of the stop in question. A trip-related stop code can be generated by the system control from the key codes generated by the server by using the stops stored in the system control with their respective stop codes. In the simplest case, a stop code can correspond to the number of the floor, for example if there are not several elevators on a floor that have a stop. By combining the trip-related key codes that the system control obtains from the server with the already existing stop information or addresses, it is possible to generate trip-related stop codes for each individual trip that should start from the corresponding stop. This makes it possible to carry out a presence check for each individual elevator car trip requested by a user that is supposed to depart from a corresponding stop. By comparing the key codes and the associated stop codes, it is ensured that it is actually a user who is also at the stop and has transmitted this key code to the server or the system control.
Es ist dabei von besonderem Vorteil, wenn der Nutzer den an der Anzeigevorrichtung angezeigten fahrtbezogenen Haltestellencode abliest, in das Endgerät eingibt und über das Internet an den Server übermittelt. So gelingt die Übermittlung der fahrtbezogenen Haltestellencodes auf eine sehr einfache Weise. Es werden also ohnehin vorhandene Infrastrukturkomponenten benutzt, um eine berührungslose Anlagensteuerung unter Verwendung von ihm Besitz der Nutzer meist ohnehin befindlicher Endgeräte zu schaffen. Das so erzeugte Verfahren ist also sehr einfach und kostengünstig umzusetzen, zeichnet sich jedoch auch durch eine hohe Sicherheit gegen Missbrauch aus. Dabei ist es äußerst hygienisch, da die Benutzer nicht Eingabemittel der Aufzugsanlage berühren müssen, die auch von anderen Benutzern der Aufzugslage berührt werden. So gelingt es eine Aufzugsanlage auf sichere weise zu steuern, ohne Teile der Aufzugsanlage zu berühren.It is particularly advantageous if the user reads the trip-related stop code displayed on the display device, enters it into the terminal and transmits it to the server via the Internet. This makes it very easy to transmit the trip-related stop codes. Existing infrastructure components are therefore used to create contactless system control using end devices that are usually already owned by the user. The process created in this way is very simple and inexpensive to implement, but is also characterized by a high level of security against misuse. It is extremely hygienic because the users do not have to touch input devices on the elevator system that are also touched by other users of the elevator location. This makes it possible to control an elevator system safely without touching parts of the elevator system.
Dabei ist es besonders zweckmäßig, wenn der fahrtbezogene Haltestellencode einen Adresscode für eine Internetseite beinhaltet. Dann kann nämlich auch mit dem Adresscode das Laden einer Internetseite initiiert werden, über die dann ein fahrtbezogener Haltestellencode an den Server übermittelt wird. Das vereinfacht das Handling für die Nutzer da diese praktisch automatisiert auf die entsprechende Internetseite geführt werden. Dies ist sehr benutzerfreundlich.It is particularly useful if the trip-related stop code contains an address code for a website. The address code can then be used to initiate the loading of a website, via which a trip-related stop code is then transmitted to the server. This simplifies handling for users as they are guided to the relevant website almost automatically. This is very user friendly.
Dabei wird zweckmäßigerweise der im fahrtbezogenen Haltestellencode enthaltende Schlüsselcode vom Server so aufgelöst, das dieser den an ihn vom Nutzer übermittelten Schlüsselcode mit dem in der Datenbank abgespeicherten Schlüsselcode vergleichen kann, wobei die Anlagensteuerung bei Übereinstimmung des am Eingabegeräts eingegebenen Schlüsselcodes mit dem in der Datenbank hinterlegten Schlüsselcode einen Zielruf durch Eingabe einer Zielhaltestelle der jeweiligen Fahrt ermöglicht. Die Eingabe eines Zielrufs wird so also erst dann möglich, wenn zuvor der Server den vom Nutzer an ihn über das Internet übermittelten Schlüsselcode als mit dem vom Server selbst erzeugten Schlüsselcode übereinstimmend bestätigt hat. Dies sorgt für eine hohe Sicherheit der verfahrensgemäßen Vorgehensweise.The key code contained in the trip-related stop code is expediently resolved by the server in such a way that it can compare the key code transmitted to it by the user with the key code stored in the database, with the system control if the key code entered on the input device matches that in the database stored key code enables a destination call by entering a destination stop for the respective trip. Entering a destination call is only possible if the server has previously confirmed the key code transmitted to it by the user via the Internet as matching the key code generated by the server itself. This ensures a high level of security in the procedural procedure.
Weiterbildend erfolgt die Eingabe einer Zielhaltestelle (also der Zielruf) am Eingabegerät des Nutzers der Aufzugsanlage und die Adresse der Zielhaltestelle wird über das Internet an die Anlagensteuerung übermittelt. So ist sichergestellt, dass der Benutzer der Aufzugsanlage sämtliche Eingaben an die Aufzugsanlage rein über sein Eingabegerät vornimmt.Further, a destination stop (i.e. the destination call) is entered on the user's input device of the elevator system and the address of the destination stop is transmitted to the system control via the Internet. This ensures that the user of the elevator system makes all inputs to the elevator system purely via his input device.
Bevorzugt gibt der Server den an die Anlagensteuerung übermittelten Zielruf nach erfolgreicher Überprüfung mit einem gesonderten Freigabesignal frei. Dieses übermittelt er an die Anlagensteuerung. So können Anlagensteuerung und Server bereits parallel arbeiten und einzelne Verarbeitungsschritte vornehmen, bis es zur letztendlichen Freigabe des Zielrufs kommt. Dies spart Zeit.The server preferably releases the target call transmitted to the system control with a separate release signal after successful verification. It transmits this to the system control system. This means that the system control and server can work in parallel and carry out individual processing steps until the destination call is finally released. This saves time.
Es ist dabei besonders zweckmäßig, wenn die Anlagensteuerung direkt nach Empfang eines Zielrufs einen neuen fahrtbezogenen Haltestellencode für die Haltestelle erzeugt und an der Anzeigevorrichtung anzeigt, von der der Zielruf erfolgreich abgesetzt wurde. Unter einem erfolgreichen Absetzen eines Zielrufs soll ein solcher Zielruf verstanden werden, der zur Ausführung gelangt. Das kann so erfolgen, dass bereits nach Abfahrt der Aufzugskabine aus der Haltestelle die Anlagensteuerung schon einen fahrtbezogenen Haltestellencode erzeugt und ihn einem möglicherweise neu an der Haltestelle ankommenden weiteren Nutzer anzeigt. Insgesamt wird damit die Performanz des gesamten Verfahrens gesteigert, da es so zu einer sehr schnellen und zügigen Bearbeitung weiterer Fahrtaufträge kommen kann.It is particularly useful if the system control generates a new trip-related stop code for the stop immediately after receiving a destination call and displays it on the display device from which the destination call was successfully made. A successful placement of a target call should be understood to mean a target call that is executed. This can be done in such a way that as soon as the elevator car leaves the stop, the system control generates a trip-related stop code and displays it to another user who may be newly arriving at the stop. Overall, this increases the performance of the entire process, as further travel orders can be processed very quickly and quickly.
Es ist dabei besonders bevorzugt, dass ein fahrtbezogener Haltestellencode nur für eine einzige Fahrt verwendet kann. So wird sichergestellt, dass jeder fahrtbezogene Haltestellencode ein für jede einzelne Fahrt individuell vergebener Code ist und dass es nicht zu einer Doppelverwendung bzw. Missbrauch entsprechender Haltestellencodes kommen kann. Dieser Ausführungsform steigert also die Sicherheit des Verfahrens weiter.It is particularly preferred that a trip-related stop code can only be used for a single trip. This ensures that each trip-related stop code is an individually assigned code for each individual trip and that there can be no double use or misuse of corresponding stop codes. This embodiment further increases the security of the method.
In einer besonders bevorzugten Ausführungsform des Verfahrens wird ein fahrtbezogener Haltestellencode als Strichcode oder als zweidimensionaler Binärcode, insbesondere als QR-Code, von der Anlagensteuerung erzeugt und über die Anzeigevorrichtung angezeigt. Insbesondere QR-Codes erfreuen sich aktuell einer großen Beliebtheit bei Nutzern wie auch in der Industrie, da über sie eine große Zahl von Informationen und damit auch entsprechenden Codes auf einfache Art und Weise eingelesen, verarbeitet und übermittelt werden können. Außerdem ist die Weiterverbreitung von Strichcodes aber auch QR-Codes für das erfindungsgemäße Verfahren insofern von Vorteil, als es für die Benutzer ein bekanntes und daher auch sehr eingängiges Code System darstellt. So erkennen die Nutzer der Aufzugsanlage sicher und schnell, dass hier ein Code eingelesen werden soll.In a particularly preferred embodiment of the method, a trip-related stop code is generated as a bar code or as a two-dimensional binary code, in particular as a QR code, by the system control and displayed via the display device. QR codes in particular are currently very popular among users and in industry, as they can be used to easily read, process and transmit a large amount of information and therefore corresponding codes. In addition, the further distribution of Bar codes but also QR codes are advantageous for the method according to the invention in that they represent a well-known and therefore very easy-to-use code system for the user. In this way, the users of the elevator system can quickly and safely recognize that a code needs to be read in.
Daher ist es auch besonders zweckmäßig, wenn die Eingabe des fahrtbezogenen Haltestellencodes durch Einscannen oder Abfotografieren des an der Anzeigevorrichtung angezeigten fahrtbezogenen Haltestellencodes durch den Nutzer mithilfe eines in seinem Besitz befindlichen Eingabegeräts erfolgt. Gerade bei den vorstehend erwähnten QR-Codes ist für viele Nutzer bereits bei Betrachten eines solchen QR-Codes erkenntlich, dass sie ihr Eingabegerät insbesondere ein Smartphone zücken, um dann damit den Code zu erfassen. Sind dann in dem entsprechend angezeigten fahrtbezogenen Haltestellencode auch noch entsprechende Adresseingaben für eine Internetseite hinterlegt, so gelingt es auf besonders einfache Art und Weise diesen Haltestellencode über eine Webseite im Internet dann an den mit dem Internet verbundenen Server zu übermitteln.It is therefore particularly useful if the user enters the trip-related stop code by scanning or photographing the trip-related stop code displayed on the display device using an input device in his possession. Especially with the QR codes mentioned above, many users can already see when they look at such a QR code that they are pulling out their input device, especially a smartphone, in order to then use it to capture the code. If corresponding address entries for a website are also stored in the correspondingly displayed trip-related stop code, this stop code can then be transmitted in a particularly simple manner via a website on the Internet to the server connected to the Internet.
Weiterbildend übersendet die Anlagensteuerung eine Quittierung eines erfolgreich angenommenen Zielrufs an den Server. Dies hat nämlich den Vorteil, dass der Server weiß, dass ein Zielruf sich in der Abarbeitung befindet, sodass der Server weiterbildend eine Quittierung eines erfolgreich angenommenen Zielrufs an das Endgerät des entsprechenden Nutzers sendet, von dem dieser Zielruf abgesetzt worden ist. So kann der Nutzer auch ein Feedback zu seinen Eingaben erhalten, was für die Nutzer erheblichen Komfortgewinn bedeutet.In addition, the system control sends an acknowledgment of a successfully accepted destination call to the server. This has the advantage that the server knows that a target call is being processed, so that the server sends an acknowledgment of a successfully accepted target call to the terminal of the corresponding user from whom this target call was made. This means the user can also receive feedback on their input, which means a significant increase in comfort for the user.
Weiterbildend ermittelt die Anlagensteuerung eine prognostizierte Wartezeit für eine auszuführende Fahrt und übermittelt an die Anzeigevorrichtung und/oder über den Server an das Endgerät des Nutzers diese prognostizierte Wartezeit. Der Nutzer wird also über die voraussichtliche Wartezeit für die Ausführung seiner Fahrt informiert. Er kann sich daher besser auf eine etwaige längere Wartezeit einrichten oder aber im besten Fall feststellen, dass seine Fahrt in Kürze beginnen wird.Further, the system control determines a predicted waiting time for a trip to be carried out and transmits this predicted waiting time to the display device and/or via the server to the user's terminal device. The user is therefore informed about the expected waiting time for his trip to be carried out. He can therefore better prepare for a longer waiting time or, in the best case, realize that his journey will begin shortly.
Dabei ist es besonders sinnvoll, wenn die Anlagensteuerung die prognostizierte Wartezeit in Intervallen ermittelt und anzeigt. So können die Nutzer der Aufzugsanlage noch besser die Wartezeit einteilen und einschätzen, wie lange sie noch auf das Eintreffen der Aufzugskabine an der Haltestelle warten müssen.It is particularly useful if the system control determines and displays the forecast waiting time at intervals. In this way, users of the elevator system can better manage the waiting time and estimate how long they will have to wait for the elevator car to arrive at the stop.
In einer anderen Weiterbildung der Erfindung wird in einem Gruppenbetrieb mit mehreren jeweils einer Aufzugskabine aufweisenden Aufzügen einem Nutzer ein zur Durchführung einer Fahrt von der Anlagensteuerung ausgewählter Aufzug angezeigt. Dies ist insbesondere dann notwendig, wenn im Gruppenbetrieb mehrere Aufzüge vorhanden sind. Dann hilft es dem Nutzer, sich dem Aufzug zu zuwenden, der seine Fahrt bedienen wird, wenn ihm angezeigt wird, an welchem Aufzug er sich idealerweise dann schon einfinden soll, an dem demnächst die Tür zur Aufzugskabine geöffnet werden wird. Dies beschleunigt das Einsteigen in die entsprechende Kabine, sodass das System insgesamt performanter wird.In another development of the invention, in a group operation with several elevators each having an elevator car, an elevator selected by the system control to carry out a trip is displayed to a user. This is particularly necessary if there are several elevators in a group operation. It then helps the user to turn to the elevator that will serve his journey if he is shown which elevator he should ideally be at and where the door to the elevator car will soon be opened. This speeds up boarding into the corresponding cabin, so that the system becomes more performant overall.
Dabei ist es zweckmäßig, wenn die Anlagensteuerung im Gruppenbetrieb beim Einleiten eines Bremsvorgangs einer Aufzugskabine eines Aufzugs eine Quittierung an den Server sendet, der die Quittierung an den Nutzer übermittelt. So kann bereits beim Anfahren der Haltestelle dem Nutzer die Quittierung seines Zielrufs signalisiert werden. Dies zeigt dem Nutzer an, dass seine Fahrt in Kürze beginnen wird.It is expedient if the system control in group operation sends an acknowledgment to the server when initiating a braking process of an elevator car, which transmits the acknowledgment to the user. This means that the acknowledgment of their destination call can be signaled to the user as soon as they approach the stop. This indicates to the user that their journey will begin shortly.
Dabei ist es besonders zweckmäßig, wenn erst bei endender Wartezeit dem Nutzer der zur Durchführung der Fahrt von der Anlagensteuerung ausgewählte Aufzug angezeigt wird. So kann das System noch länger den konkret zu nutzendem Aufzug offenhalten. Insgesamt können dadurch im Gruppenbetrieb sogar noch schnellere Verkehrszeiten erreicht werden.It is particularly useful if the elevator selected by the system control to carry out the journey is only displayed to the user when the waiting time has ended. This means that the system can keep the specific elevator open for longer. Overall, even faster traffic times can be achieved in group operations.
Vorrichtungsseitig gelingt die Lösung der erfindungsgemäßen Aufgabe mit der Aufzugsanlage gemäß Anspruch 21.On the device side, the problem according to the invention is solved with the elevator system according to claim 21.
Claims (21)
- Method for contactless control of an elevator system with at least one elevator with an elevator cabin which can be moved between at least two stops and a system controller, wherein a display device is arranged at each stop and is connected to the system controller, wherein the system controller is connected to a server connected to the Internet in such a way that users of the elevator system can enter a destination call into a mobile input device connected to the Internet and transmit it via the Internet to the server and from there to the system controller,wherein the elevator system executes a destination call of a user only if a presence check of the user at a stop has been successfully performed beforehand,characterized in thatthe system controller generates a trip-related stop code for each stop, which includes a key code obtained from the server and a stop code stored in the system controller for the respective stop and which is displayed on the display device of the respective stop.
- Method for contactless control of an elevator system according to claim 1,
characterized in that
the user's presence is checked by comparing a key code transmitted from the server to the system controller with a key code entered by the user via the input device and transmitted to the server. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the server generates a key code for each ride of the elevator cabin, which is stored in a database located on the server and is transmitted from the server to the system controller. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the user reads the trip-related stop code displayed on the display device, enters it into the terminal device and transmits it to the server via the Internet. - Method for contactless control of an elevator system according to claim 4,
characterized in that
the trip-related stop code includes an address code for an Internet page. - Method for contactless control of an elevator system according to claim 5,
characterized in that
the loading of an Internet page is initiated with the address code, via which a ride-related stop code is then transmitted to the server. - Method for contactless control of an elevator system according to any one of the preceding claims 3 to 5,
characterized in that
the key code contained in the ride-related stop code is resolved by the server in such a way that the server can compare the key code transmitted to it by the user with the key code stored in the database, wherein the system controller enables, if the key code entered at the input device matches the key code stored in the database, a destination call by entering a destination stop of the respective ride. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the input of a destination stop (destination call) at the input device of the user of the elevator system and the address of the destination stop is transmitted to the system controller via the Internet. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the server releases a destination call transmitted to the system controller after successful verification with a separate release signal which it transmits to the system controller. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
directly after receiving a destination call the system controller generates a new ride-related stop code for the stop and displays it on the display device from which the destination call was successfully transmitted. - Method for contactless control of an elevator system according to any one of the preceding claims 4 to 10,
characterized in that
a ride-related stop code can only be used for a single ride. - Method for contactless control of an elevator system according to any one of the preceding claims 4 to 11,
characterized in that
a ride-related stop code is generated as a bar code or as a two-dimensional binary code, in particular as a QR code, by the system controller and is displayed via the display device. - Method for contactless control of an elevator system according to any one of the preceding claims 4 to 12,
characterized in that
the entry of the ride-related stop code is carried out by scanning or photographing the ride-related stop code displayed on the display device by the user with the aid of his input device. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the system controller sends a confirmation of a successfully accepted destination call to the server. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the server sends a confirmation of a successfully accepted destination call to the user's terminal device. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
the system controller determines a predicted waiting time for a ride to be executed and transmits it to the display device and/or to the user's terminal device via the server. - Method for contactless control of an elevator system according to claim 16,
characterized in that
the system controller determines and displays the predicted waiting time at intervals. - Method for contactless control of an elevator system according to any one of the preceding claims,
characterized in that
in a group operation with a plurality of elevators each having an elevator cabin, an elevator selected by the system controller for carrying out a ride is displayed to a user. - Method for contactless control of an elevator system according to claim 18
characterized in that
the system controller sends a confirmation in group operation when a braking process of an elevator cabin of an elevator is initiated to the server, which transmits the confirmation to the user. - Method for contactless control of an elevator system according to any one of the preceding claims 18 to 19,
characterized in that
only at the end of the waiting time the elevator selected by the system controller for carrying out the ride is displayed to the user. - Elevator system with at least one elevator with an elevator cabin which can be moved between at least two stops and has a system controller and a server with Internet access connected to the system controller, the elevator system having a respective display device at each stop, which display device is connected to the system controller,
characterized in that
the elevator system is designed in such a way that a method according to one of the preceding claims can be executed with it using an external mobile terminal device with Internet access in the possession of a user of the elevator system.
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| DE102020212503.1A DE102020212503A1 (en) | 2020-10-02 | 2020-10-02 | METHOD FOR CONTACTLESS CONTROL OF AN ELEVATOR SYSTEM AND ELEVATOR SYSTEM |
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| Publication Number | Publication Date |
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| EP3978407A1 EP3978407A1 (en) | 2022-04-06 |
| EP3978407B1 true EP3978407B1 (en) | 2023-10-04 |
| EP3978407C0 EP3978407C0 (en) | 2023-10-04 |
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| EP21191374.4A Active EP3978407B1 (en) | 2020-10-02 | 2021-08-13 | Method for the contactless control of an elevator installation and elevator installation |
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| DE (1) | DE102020212503A1 (en) |
Family Cites Families (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| FI115521B (en) | 2004-06-28 | 2005-05-31 | Kone Corp | Method for wireless input of call in lift, involves transmitting destination floor detail selected among received floor details, by calling person mobile phone, to control system of lift |
| MX2010004387A (en) | 2007-10-29 | 2010-05-03 | Inventio Ag | Method for determining a destination call for use in a lift system and a lift system. |
| WO2009132698A1 (en) | 2008-04-29 | 2009-11-05 | Inventio Ag | Elevator system, and call controller for use in an elevator system |
| EP2149533B1 (en) * | 2008-07-31 | 2012-02-29 | Inventio AG | Method for controlling a lift assembly considering user specific options |
| KR20120113775A (en) | 2010-01-08 | 2012-10-15 | 오티스 엘리베이터 컴파니 | Wireless destination entry for elevator dispatching system |
| CN107572318A (en) * | 2017-09-12 | 2018-01-12 | 江南嘉捷电梯股份有限公司 | A kind of calling elevator system based on Quick Response Code, call method and elevator |
| DE102017124044A1 (en) | 2017-10-16 | 2019-04-18 | Schaefer Gmbh | System for transporting a user with a lift to a destination, retrofit kit and method |
| US10875742B2 (en) * | 2017-11-09 | 2020-12-29 | Otis Elevator Company | Elevator service request using user device with filtered destination floor selection |
| EP3670413B1 (en) * | 2018-12-20 | 2023-08-16 | Grzegorz Karol Dr. Spyra | Method for electronic elevator communication with mobile devices |
| CN111517183A (en) * | 2020-04-28 | 2020-08-11 | 天津悦宅云科技有限公司 | System for realizing elevator layer control by using mobile phone APP, IC card and visitor password |
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| EP3978407C0 (en) | 2023-10-04 |
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