EP3022640A4 - Reverse showrooming et système d'interaction commerçant-client - Google Patents

Reverse showrooming et système d'interaction commerçant-client

Info

Publication number
EP3022640A4
EP3022640A4 EP14826743.8A EP14826743A EP3022640A4 EP 3022640 A4 EP3022640 A4 EP 3022640A4 EP 14826743 A EP14826743 A EP 14826743A EP 3022640 A4 EP3022640 A4 EP 3022640A4
Authority
EP
European Patent Office
Prior art keywords
merchant
engagement system
customer engagement
showrooming
reverse
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP14826743.8A
Other languages
German (de)
English (en)
Other versions
EP3022640A2 (fr
Inventor
Scott Ellison
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
PayPal Inc
Original Assignee
PayPal Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US13/945,670 external-priority patent/US9904946B2/en
Priority claimed from US13/946,575 external-priority patent/US10217133B2/en
Application filed by PayPal Inc filed Critical PayPal Inc
Publication of EP3022640A2 publication Critical patent/EP3022640A2/fr
Publication of EP3022640A4 publication Critical patent/EP3022640A4/fr
Withdrawn legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Engineering & Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • User Interface Of Digital Computer (AREA)
EP14826743.8A 2013-07-18 2014-07-15 Reverse showrooming et système d'interaction commerçant-client Withdrawn EP3022640A4 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/945,670 US9904946B2 (en) 2013-07-18 2013-07-18 Reverse showrooming and merchant-customer engagement system
US13/946,575 US10217133B2 (en) 2013-07-19 2013-07-19 Reverse showrooming and merchant-customer engagement system
PCT/US2014/046666 WO2015009706A2 (fr) 2013-07-18 2014-07-15 Reverse showrooming et système d'interaction commerçant-client

Publications (2)

Publication Number Publication Date
EP3022640A2 EP3022640A2 (fr) 2016-05-25
EP3022640A4 true EP3022640A4 (fr) 2016-12-28

Family

ID=52346824

Family Applications (1)

Application Number Title Priority Date Filing Date
EP14826743.8A Withdrawn EP3022640A4 (fr) 2013-07-18 2014-07-15 Reverse showrooming et système d'interaction commerçant-client

Country Status (7)

Country Link
EP (1) EP3022640A4 (fr)
JP (2) JP6259082B2 (fr)
KR (1) KR20160032033A (fr)
CN (1) CN105339966A (fr)
AU (1) AU2014290234A1 (fr)
CA (1) CA2915663A1 (fr)
WO (1) WO2015009706A2 (fr)

Families Citing this family (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9904946B2 (en) 2013-07-18 2018-02-27 Paypal, Inc. Reverse showrooming and merchant-customer engagement system
CN105761043A (zh) * 2016-02-22 2016-07-13 无锡中科富农物联科技有限公司 具有产品推荐能力的农资仓库管理系统
JP2018010519A (ja) * 2016-07-14 2018-01-18 東芝テック株式会社 情報通知装置、情報通知システム及びプログラム
EP3491511A4 (fr) 2016-07-29 2020-02-12 ACF Technologies, Inc. Système automatique de mise en file d'attente de médias sociaux
CA3032417A1 (fr) * 2016-07-29 2018-02-01 ACF Technologies, Inc. Systeme automatique de mise en file d'attente
CN108335116A (zh) * 2017-01-20 2018-07-27 K11集团有限公司 一种顾客识别及交叉销售装置
CN106921945A (zh) * 2017-02-22 2017-07-04 上海斐讯数据通信技术有限公司 一种商品的定位导购方法及系统
KR101864538B1 (ko) 2017-05-24 2018-06-04 박성근 키워드 코딩 매매시스템.
CN110754075B (zh) * 2017-10-13 2020-09-11 美的集团股份有限公司 用于提供个性化现场信息交换的方法和系统
US20210342856A1 (en) * 2017-11-07 2021-11-04 Nec Corporation Customer service assistance apparatus, customer service assistance method, and computer-readable recording medium
CN111868773B (zh) * 2018-03-20 2024-10-11 日本电气株式会社 商店管理设备及商店管理方法
JP6572354B1 (ja) * 2018-08-10 2019-09-11 Ｒｅｇａｉｎ Ｇｒｏｕｐ株式会社 営業提案システム、営業提案プログラム及び営業提案方法
JP7300423B2 (ja) * 2020-06-16 2023-06-29 日立チャネルソリューションズ株式会社 認証システムおよび認証方法
CN112738536B (zh) * 2020-12-24 2023-06-30 成都世纪飞扬广告有限公司 基于社交直播电商分布式的数据匹配方法
KR20230068813A (ko) 2021-11-11 2023-05-18 오명재 문자 기반의 트레이딩시스템.
CN114401313B (zh) * 2021-12-15 2024-09-13 杭州淘天电子商务科技有限公司 用户间互动的方法及电子设备

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20060010027A1 (en) * 2004-07-09 2006-01-12 Redman Paul J Method, system and program product for measuring customer preferences and needs with traffic pattern analysis
US20060131401A1 (en) * 2004-12-09 2006-06-22 Do Phuc K Virtual shopping environment
US20090157472A1 (en) * 2007-12-14 2009-06-18 Kimberly-Clark Worldwide, Inc. Personalized Retail Information Delivery Systems and Methods
WO2009117162A1 (fr) * 2008-03-21 2009-09-24 The Kroger Co. Acquisition de données réelles de comportement d’acheteur en temps réel pendant une sélection de produits d’un acheteur

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US6314406B1 (en) * 1996-06-26 2001-11-06 Telxon Corporation Customer information network
US7406437B2 (en) * 2000-11-30 2008-07-29 Ncr Corporation System and method for directing customers to product locations within a store
US9165270B2 (en) * 2000-12-20 2015-10-20 International Business Machines Corporation Predicting likelihood of customer attrition and retention measures
JP2003308374A (ja) * 2002-04-15 2003-10-31 Ntt Data Corp 動線情報取得システム、動線情報取得装置、携帯端末及びプログラム
JP2006113711A (ja) * 2004-10-13 2006-04-27 Matsushita Electric Ind Co Ltd マーケティング情報提供システム
JP4672526B2 (ja) * 2005-11-08 2011-04-20 富士通株式会社 販売支援システム，販売支援装置，販売支援方法および販売支援プログラム
US7487116B2 (en) * 2005-12-01 2009-02-03 International Business Machines Corporation Consumer representation rendering with selected merchandise
JP2007300572A (ja) * 2006-05-08 2007-11-15 Hitachi Ltd センサネットシステム、センサネット位置特定方法
US7739157B2 (en) * 2008-01-15 2010-06-15 Sunrise R&D Holdings, Llc Method of tracking the real time location of shoppers, associates, managers and vendors through a communication multi-network within a store
US9575558B2 (en) * 2007-12-05 2017-02-21 Hewlett-Packard Development Company, L.P. System and method for electronically assisting a customer at a product retail location
US8326700B1 (en) * 2009-02-03 2012-12-04 Amdocs Software Systems Limited System, method, and computer program for automatically displaying information for quickly comparing a specific item with others
JP2010277256A (ja) * 2009-05-27 2010-12-09 Nec Corp 販売促進システム及び販売促進処理方法
JP4944927B2 (ja) * 2009-06-29 2012-06-06 ヤフー株式会社 販売支援サーバ、販売支援システム及び販売支援方法
JP2011048462A (ja) * 2009-08-25 2011-03-10 Toshiba Tec Corp 販売支援装置及びプログラム
US20110246306A1 (en) * 2010-01-29 2011-10-06 Bank Of America Corporation Mobile location tracking integrated merchant offer program and customer shopping
JP2013077099A (ja) * 2011-09-30 2013-04-25 Dainippon Printing Co Ltd 位置情報配信サーバ、位置情報配信システム、位置情報配信方法、プログラムおよび記録媒体
US11580562B2 (en) * 2011-10-25 2023-02-14 Alexander Song Anti-fraud financial transactions system

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20060010027A1 (en) * 2004-07-09 2006-01-12 Redman Paul J Method, system and program product for measuring customer preferences and needs with traffic pattern analysis
US20060131401A1 (en) * 2004-12-09 2006-06-22 Do Phuc K Virtual shopping environment
US20090157472A1 (en) * 2007-12-14 2009-06-18 Kimberly-Clark Worldwide, Inc. Personalized Retail Information Delivery Systems and Methods
WO2009117162A1 (fr) * 2008-03-21 2009-09-24 The Kroger Co. Acquisition de données réelles de comportement d’acheteur en temps réel pendant une sélection de produits d’un acheteur

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
ANONYMOUS: "Google Glass - Wikipedia", 16 July 2013 (2013-07-16), XP055317371, Retrieved from the Internet <URL:https://en.wikipedia.org/w/index.php?title=Google_Glass&oldid=564514004> [retrieved on 20161108] *

Also Published As

Publication number Publication date
KR20160032033A (ko) 2016-03-23
JP6259082B2 (ja) 2018-01-10
JP6416991B2 (ja) 2018-10-31
WO2015009706A3 (fr) 2015-10-29
AU2014290234A1 (en) 2016-01-21
JP2017194994A (ja) 2017-10-26
EP3022640A2 (fr) 2016-05-25
CN105339966A (zh) 2016-02-17
CA2915663A1 (fr) 2015-01-22
JP2016527627A (ja) 2016-09-08
WO2015009706A2 (fr) 2015-01-22

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DAX Request for extension of the european patent (deleted)
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RIC1 Information provided on ipc code assigned before grant

Ipc: G06Q 30/06 20120101ALI20161124BHEP

Ipc: G06Q 30/02 20120101ALI20161124BHEP

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Effective date: 20170627