EP1782405A1 - Self service device with manipulation recognition - Google Patents
Self service device with manipulation recognitionInfo
- Publication number
- EP1782405A1 EP1782405A1 EP05769312A EP05769312A EP1782405A1 EP 1782405 A1 EP1782405 A1 EP 1782405A1 EP 05769312 A EP05769312 A EP 05769312A EP 05769312 A EP05769312 A EP 05769312A EP 1782405 A1 EP1782405 A1 EP 1782405A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- self
- service device
- components
- monitoring
- service
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/201—Accessories of ATMs
-
- G—PHYSICS
- G01—MEASURING; TESTING
- G01G—WEIGHING
- G01G19/00—Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
- G01G19/52—Weighing apparatus combined with other objects, e.g. furniture
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/205—Housing aspects of ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/205—Housing aspects of ATMs
- G07F19/2055—Anti-skimming aspects at ATMs
Definitions
- the invention relates to a self-service device according to the preamble of Anspru ⁇ ches 1 and a method for detecting a manipulation of such a self-service device.
- Such self-service devices are known, for example, as ATMs, account statement printers and information and / or transaction terminals in various designs. They have components such as Control panels in the form of keyboards, I / O devices and display devices. Input devices are, for example, card readers and cash entry devices. Issuance devices serve to issue banknotes and / or account statements, quotes and the like.
- the display devices are e.g. Screens and / or displays!
- Keyboards are used to enter characters to perform the action of the operator.
- the keyboards can also be integrated in the display as a so-called touch screen, or be located next to, above or below the screen.
- ATMs are often a place for attaching manipulation means in fraudulent intent, such as the so-called “skimming”, “lebanese loop”, as well as keyboard superstructures and display superstructures that the operator does not perceive.
- stems or attachments are made to the components, for example to the card reader, in order to obtain information about the information stored on the respective magnet and / or chip card and, for example, to forward it by radio.
- a miniature camera with a data transmission device is additionally arranged in an area of the self-service machine such that the inputs on the keypads can be recognized.
- the object of the invention is to solve the problem of recognizing the attachment of mechanical and / or electronic devices to self-service devices with fraudulent intent in a simple and reliable manner.
- a device for monitoring a position and / or weight change of at least one component of a control panel on a self-service machine By a device for monitoring a position and / or weight change of at least one component of a control panel on a self-service machine, the attachment of mechanical and / or electronic components for manipulating the self-service machine can be detected with high reliability.
- a method for detecting a manipulation on a self-service device in which first the weight and / or the position of a component of the control panel is determined, then the determined value is compared with a predetermined comparison value and then evaluated. If a deviation from the comparison value is detected, then a signal for alarming and / or influencing the self-service device is output.
- the attachment of manipulation attachments to the self-service device can be detected reliably and reliably in a simple manner.
- the method is installed on the software side in the computer of the erf ⁇ ndungswashen self-service device and executed.
- a central device for detecting tampering within the self-service device can advantageously be arranged and all components can be matched to this in order to minimize the effort for tamper detection.
- the components are arranged in a suitable manner by means of bearing elements in / on the base housing in order to be able to recognize changes in weight and / or changes in position.
- the bearing elements are equipped with sensors, bezie ⁇ hurry are itself a part of sensors, so as to achieve a compact design.
- the signals from the sensors are compared with predeterminable comparison values and distinguished in an evaluation device into operation-dependent and manipulation-dependent events.
- test device which regularly mechanically actuates the components with an actuating device in such a way that a possible blockage is detected.
- the self-service device is equipped with an evaluation device, which is provided with a device for influencing the self-service device in order to switch off the self-service device when a manipulation is detected.
- the area above the keyboard is also monitored, for example by means of an ultrasonic detector, as area monitoring, in order thus advantageously to determine subsequently installed equipment such as cameras and the like.
- Figure 1 is a perspective view of an ATM
- FIG. 2 shows an example of a block diagram of an apparatus for manipulation detection.
- FIG. 1 shows by way of example a self-service device in the form of an ATM with a basic housing 1.
- the main body 1 is provided with a display device 2 in the form of a screen, an output device 3 for money, and a keyboard 4.
- a display device 2 in the form of a screen
- an output device 3 for money
- a keyboard 4 In addition to the Pointing device 2 can be arranged more operating buttons.
- the area in which these components are located is preferably drawn inwards from the front side of the basic housing 1.
- the basic housing 1 has further components, such as a card reader 5 for the input of magnetic chip cards and, for example, an output device 6 for acknowledgments.
- the output devices 3 and 6, the keyboard 4, the card reader 5 and therita ⁇ screen 2 are also referred to as the control panel. They are preferably attachment points for mechanical and electronic components for manipulating the ATM with fraudulent intent, such as keyboard superstructures, display superstructures, stems on the card reader 5 and on the cash dispenser 3.
- Such attached the customer not conspicuous facilities change the Ge weight of the control panel, or one of the components 2 to 6.
- Such manipulation can be detected when the position and / or the weight of the je ⁇ particular component is monitored.
- FIG. 2 Such an exemplary embodiment of a device 7 for monitoring components is shown in FIG. 2 in a block diagram.
- a component, for example the keyboard 4, is introduced by means of suitable bearing elements 17 in the base housing 1.
- the bearing elements 17 are only schematically dar ⁇ .
- spring elements are provided which allow a shift in the position of the keyboard 4 due to the additional weight of a mounted manipulation device.
- a sensor 8 detects such a shift, or is designed so that it can measure the weight of the keyboard 4.
- the sensor 8 is part of one of the bearing elements 17.
- the sensor 8 is, for example, a capacitive displacement sensor which can sense small displacements of the position of the keyboard 4 due to an additional weight. It then generates a signal proportional to the weight of the component 4 which is compared with a predefinable comparison value 10 in a comparison device 9.
- the comparison value 10 can also be a time sequence if the sensor signal is examined over a certain period of time in order to be able to distinguish a manipulation from a regular operation of the keyboard 5. For example, the signal that is generates a constantly present manipulation weight, constant, whereas a load is limited in time by a regular operation.
- This differentiation is carried out in an evaluation device 11, which generates a signal upon detection of a manipulation, which signal can be forwarded to devices 14, 15 and 16.
- the device 14 can, for example, serve to directly influence the self-service device 1 by switching it off when a manipulation is detected.
- a device 15 can serve to forward an alarm signal to a monitoring center and the device 16 can be designed as Alannim ⁇ chtung 16.
- a test device 12 which checks the components for blocking , This is done, for example, by means of an actuating device 13, which influences the respective component 2 to 6 with an electromagnet or a motor such that a specific change in position and / or weight follows. This process is repeated continuously at regular intervals.
- the devices 9, 11, 12, 14 to 16 may be part of a software of a computer present in the self-service device. But they can also be designed as an independent version.
- the invention is not limited to the embodiment described above.
- the sensors 8 used are also designed in the form of light barriers, strain gauges and other designs.
- the retracted area for the keyboard 4 and the adosvorrich ⁇ device 2 may be equipped with a range monitoring, which determines, for example, previously not existing manipulation devices such as miniature cameras or the like, for example by means of ultrasonic detectors.
- walls of the basic housing I 5 can be attached to which manipulation means, be mounted in a relatively movable manner in order to detect a change in weight. This can also be carried out, for example, by means of electric fields or the like.
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
The invention relates to a self-service device such as a cash dispenser, a bank statement printer and/or an information or transaction terminal provided with a control panel which comprises several components. Said self-service device comprises a device (7) for monitoring the weight of at least one of the components of the control panel in order to be able to recognise manipulations carried out on the components.
Description
Selbstbedienungsgerät mit Manipulationserkennung Self-service device with tamper detection
Die Erfindung betrifft ein Selbstbedienungsgerät nach dem Oberbegriff des Anspru¬ ches 1 und ein Verfahren zum Erkennen einer Manipulation an einem solchen Selbst¬ bedienungsgerät.The invention relates to a self-service device according to the preamble of Anspru¬ ches 1 and a method for detecting a manipulation of such a self-service device.
Derartige Selbstbedienungsgeräte sind zum Beispiel als Geldautomaten, Kontoaus¬ zugsdrucker sowie Informations- und/oder Transaktionsterminals in verschiedensten Ausführungen bekannt. Sie weisen Komponenten wie z.B. Bedienfelder in Form von Tastaturen, Ein-/ Ausgabevorrichtungen und Anzeigevorrichtungen auf. Eingabevor¬ richtungen sind beispielsweise Kartenleser und Geldeingabeeinrichtungen. Ausgabe¬ vorrichtungen dienen zur Ausgabe von Geldscheinen und/oder Kontoauszügen, Quit¬ tungen und dergleichen. Die Anzeigevorrichtungen sind z.B. Bildschirme und/oder Displays!Such self-service devices are known, for example, as ATMs, account statement printers and information and / or transaction terminals in various designs. They have components such as Control panels in the form of keyboards, I / O devices and display devices. Input devices are, for example, card readers and cash entry devices. Issuance devices serve to issue banknotes and / or account statements, quotes and the like. The display devices are e.g. Screens and / or displays!
Tastaturen dienen zur Eingabe von Zeichen zur Durchführung der jeweiligen Aktion des Bedieners. Die Tastaturen können auch in der Anzeige als sogenannter Touch- screen integriert sein, beziehungsweise sich neben, über oder unter dem Bildschirm befinden.Keyboards are used to enter characters to perform the action of the operator. The keyboards can also be integrated in the display as a so-called touch screen, or be located next to, above or below the screen.
Geldautomaten sind häufig ein Ort zum Anbringen von Manipulationsmitteln in be¬ trügerischer Absicht, wie beispielsweise das sogenannte "Skimming", "Lebanese Loop", sowie Tastaturüberbauten und Displayüberbauten, die der Bediener nicht wahrnimmt.ATMs are often a place for attaching manipulation means in fraudulent intent, such as the so-called "skimming", "lebanese loop", as well as keyboard superstructures and display superstructures that the operator does not perceive.
Beim "Skimming" werden Vorbauten oder Anbauten an den Komponenten vorge¬ nommen, beispielsweise am Kartenleser, um Kenntnis von den auf der jeweiligen Magnet- und/oder Chipkarte gespeicherten Informationen zu erhalten und beispiels¬ weise per Funk weiterzuleiten. Um auch die zur Bedienung des Automaten benötigte PIN-Nummer auszuspähen, wird zusätzlich eine Miniaturkamera mit einer Daten¬ übertragungseinrichtung in einem Bereich des Selbstbedienungsautomaten derart an¬ gebracht, dass die Eingaben auf den Tastaturfeldern erkannt werden können.During "skimming", stems or attachments are made to the components, for example to the card reader, in order to obtain information about the information stored on the respective magnet and / or chip card and, for example, to forward it by radio. In order to also spy on the PIN number required to operate the machine, a miniature camera with a data transmission device is additionally arranged in an area of the self-service machine such that the inputs on the keypads can be recognized.
Bei der "Lebanese Loop" wird durch einen manipulativen Eingriff in den Kartenleser die Kundenkarte einbehalten. Der Kunde erhält die Karte nicht zurück und verlässt
den Geldautomat. Danach wird die so einbehaltene Karte von den Personen, die die Manipulation angebracht haben, aus dem Kartenleser herausgenommen.In the "Lebanese Loop" the customer card is withheld by a manipulative intervention in the card reader. The customer does not get the card back and leaves the ATM. Thereafter, the card thus retained is taken out of the card reader by the persons who have attached the manipulation.
Die Erfindung hat die Aufgabe, das Problem zulösen, die Anbringung von mechani¬ schen und/oder elektronischen Einrichtungen an Selbstbedienungsgeräten in betrüge¬ rischer Absicht auf einfache Weise und zuverlässig zu erkennen.The object of the invention is to solve the problem of recognizing the attachment of mechanical and / or electronic devices to self-service devices with fraudulent intent in a simple and reliable manner.
Die Lösung der Aufgabe erfolgt durch den Gegenstand des Anspruchs 1 und durch das Verfahren nach Anspruch 9.The object is achieved by the subject matter of claim 1 and by the method according to claim 9.
Durch eine Vorrichtung zur Überwachung einer Positions- und/oder Gewichtsverän¬ derung wenigstens einer Komponente eines Bedienfeldes an einem Selbstbedienungs¬ automaten kann die Anbringung von mechanischen und/oder elektronischen Kompo¬ nenten zur Manipulation des Selbstbedienungsautomaten mit hoher Zuverlässigkeit detektiert werden.By a device for monitoring a position and / or weight change of at least one component of a control panel on a self-service machine, the attachment of mechanical and / or electronic components for manipulating the self-service machine can be detected with high reliability.
Weiterhin ist ein Verfahren zum Erkennen einer Manipulation an einem Selbstbedie¬ nungsgerät vorgesehen, bei dem zunächst das Gewicht und/oder die Position einer Komponente des Bedienfeldes ermittelt wird, dann wird der ermittelte Wert mit einem vorgegebenen Vergleichswert verglichen und anschließen ausgewertet. Wird eine Abweichung vom Vergleichswert festgestellt, so wird ein Signal zur Alarmierung und/oder Beeinflussung des Selbstbedienungsgerätes ausgegeben. Hierdurch kann die Anbringung von Manipulationsanbauten am Selbstbedienungsgerät auf einfache Wei¬ se sicher und zuverlässig erkannt werden.Furthermore, a method for detecting a manipulation on a self-service device is provided in which first the weight and / or the position of a component of the control panel is determined, then the determined value is compared with a predetermined comparison value and then evaluated. If a deviation from the comparison value is detected, then a signal for alarming and / or influencing the self-service device is output. As a result, the attachment of manipulation attachments to the self-service device can be detected reliably and reliably in a simple manner.
Vorzugsweise wird das Verfahren softwareseitig in dem Rechner des erfϊndungsge- mäßen Selbstbedienungsgerätes installiert und ausgeführt.Preferably, the method is installed on the software side in the computer of the erfϊndungsgemäßen self-service device and executed.
Vorteilhaft kann dabei eine zentrale Vorrichtung zur Manipulationserkennung inner¬ halb des Selbstbedienungsgerätes angeordnet und alle Komponenten auf diese abge¬ stimmt sein, um den Aufwand zur Manipulationserkennung so gering wie möglich zu halten.In this case, a central device for detecting tampering within the self-service device can advantageously be arranged and all components can be matched to this in order to minimize the effort for tamper detection.
Hierzu ist es vorteilhaft, wenn die Komponenten in geeigneter Weise mittels Lager¬ elementen in/an dem Grundgehäuse angeordnet, um Gewichtsveränderung und/oder Positionsveränderung erkennen zu können.
Besonders bevorzugt werden die Lagerelemente mit Sensoren ausgestattet, bezie¬ hungsweise sind selbst ein Bestandteil von Sensoren, um so eine kompakte Bauweise zu erzielen.For this purpose, it is advantageous if the components are arranged in a suitable manner by means of bearing elements in / on the base housing in order to be able to recognize changes in weight and / or changes in position. Particularly preferably, the bearing elements are equipped with sensors, bezie¬ hurry are itself a part of sensors, so as to achieve a compact design.
Die Signale der Sensoren werden mit vorgebbaren Vergleichswerten verglichen und in einer Auswerteeinrichtung in bedienungsabhängige und manipulationsabhängige Ereignisse unterschieden.The signals from the sensors are compared with predeterminable comparison values and distinguished in an evaluation device into operation-dependent and manipulation-dependent events.
Wenn eine unberechtigte Person die Komponenten blockiert, wird auch dieses in einer vorteilhaften weiteren Ausgestaltung der Erfindung mittels einer Prüfeinrichtung er¬ mittelt, welche regelmäßig die Komponenten mit einer Betätigungseinrichtung me¬ chanisch so beaufschlagt, daß eine eventuelle Blockierung festgestellt wird.If an unauthorized person blocks the components, this is also determined in an advantageous further embodiment of the invention by means of a test device, which regularly mechanically actuates the components with an actuating device in such a way that a possible blockage is detected.
Bevorzugt wird das Selbstbedienungsgerät mit einer Auswerteeinrichtung ausgestat¬ tet, die mit einer Einrichtung zur Beeinflussung des Selbstbedienungsgerätes versehen ist, um das Selbstbedienungsgerät beim Erkennen einer Manipulation auszuschalten.Preferably, the self-service device is equipped with an evaluation device, which is provided with a device for influencing the self-service device in order to switch off the self-service device when a manipulation is detected.
Es ist zweckmäßig, daß dabei ein Alarmsignal erzeugt und weitergeleitet wird, so daß übergeordnete Stellen über den Mißbrauch informiert werden.It is expedient that while an alarm signal is generated and forwarded so that higher-level bodies are informed about the abuse.
In einer weiteren Ausgestaltung ist vorgesehen, daß auch der Bereich über der Tasta¬ tur beispielsweise mittels eines Ultraschalldetektor als Bereichsüberwachung über¬ wacht wird, um somit vorteilhafterweise nachträglich montierte Gerätschaften wie Kameras und dergleichen zu ermitteln.In a further embodiment, it is provided that the area above the keyboard is also monitored, for example by means of an ultrasonic detector, as area monitoring, in order thus advantageously to determine subsequently installed equipment such as cameras and the like.
Die Erfindung wird nun mit Bezug auf die beigefügte Zeichnung anhand eines Aus¬ führungsbeispiels erläutert. Hierbei zeigt:The invention will now be explained with reference to the accompanying drawing with reference to an embodiment Aus¬. Hereby shows:
Figur 1 eine perspektivische Ansicht eines Geldautomaten; undFigure 1 is a perspective view of an ATM; and
Figur 2 ein beispielhaftes Blockschaltbild einer Vorrichtung zur Mani¬ pulationserkennung.FIG. 2 shows an example of a block diagram of an apparatus for manipulation detection.
In der Figur 1 ist beispielhaft ein Selbstbedienungsgerät in Form eines Geldautomaten mit einem Grundgehäuse 1 dargestellt.FIG. 1 shows by way of example a self-service device in the form of an ATM with a basic housing 1.
Das Grundgehäuse 1 ist mit einer Anzeigeeinrichtung 2 in Form eines Bildschirms, einer Ausgabevorrichtung 3 für Geld und einer Tastatur 4 versehen. Neben der An-
Zeigevorrichtung 2 können weitere Betätigungstasten angeordnet sein. Der Bereich, in dem sich diese Komponenten befinden, ist vorzugsweise von der Vorderseite des Grundgehäuses 1 her nach innen eingezogen. Daneben weist das Grundgehäuse 1 weitere Komponenten auf, wie beispielsweise einen Kartenleser 5 für die Eingabe von MagneWChipkarten und beispielhaft eine Ausgabevorrichtung 6 für Quittungen.The main body 1 is provided with a display device 2 in the form of a screen, an output device 3 for money, and a keyboard 4. In addition to the Pointing device 2 can be arranged more operating buttons. The area in which these components are located is preferably drawn inwards from the front side of the basic housing 1. In addition, the basic housing 1 has further components, such as a card reader 5 for the input of magnetic chip cards and, for example, an output device 6 for acknowledgments.
Die Ausgabevorrichtungen 3 und 6, die Tastatur 4, der Kartenleser 5 und der Bild¬ schirm 2 werden auch als Bedienfeld bezeichnet. Sie sind vorzugsweise Anbrin¬ gungspunkte für mechanische und elektronische Komponenten zur Manipulation des Geldautomaten in betrügerischer Absicht, wie zum Beispiel Tastaturüberbauten, An¬ zeigeüberbauten, Vorbauten am Kartenleser 5 und am Geldausgabefach 3.The output devices 3 and 6, the keyboard 4, the card reader 5 and the Bild¬ screen 2 are also referred to as the control panel. They are preferably attachment points for mechanical and electronic components for manipulating the ATM with fraudulent intent, such as keyboard superstructures, display superstructures, stems on the card reader 5 and on the cash dispenser 3.
Derartige angebaute, dem Kunden nicht auffallende Einrichtungen verändern das Ge¬ wicht des Bedienfeldes, beziehungsweise einer der Komponenten 2 bis 6. Eine solche Manipulation kann erkannt werden, wenn die Position und/oder das Gewicht der je¬ weiligen Komponente überwacht wird.Such attached, the customer not conspicuous facilities change the Ge weight of the control panel, or one of the components 2 to 6. Such manipulation can be detected when the position and / or the weight of the je¬ particular component is monitored.
Eine solche beispielhafte Ausführungsform einer Vorrichtung 7 zur Überwachung von Komponenten ist in der Figur 2 in einem Blockschaltbild gezeigt.Such an exemplary embodiment of a device 7 for monitoring components is shown in FIG. 2 in a block diagram.
Eine Komponente, zum Beispiel die Tastatur 4, ist mittels geeigneter Lagerelemente 17 im Grundgehäuse 1 eingebracht. Die Lagerelemente 17 sind nur schematisch dar¬ gestellt. Es sind beispielsweise Federelemente vorgesehen, die eine Positionsver¬ schiebung der Tastatur 4 aufgrund des zusätzlichen Gewichtes einer angebauten Ma- nipulationsvomchtung erlauben.A component, for example the keyboard 4, is introduced by means of suitable bearing elements 17 in the base housing 1. The bearing elements 17 are only schematically dar¬. For example, spring elements are provided which allow a shift in the position of the keyboard 4 due to the additional weight of a mounted manipulation device.
Ein Sensor 8 detektiert eine solche Verschiebung, beziehungsweise ist so ausgebildet, daß er das Gewicht der Tastatur 4 messen kann. In einer besonderen Ausführungs¬ form ist der Sensor 8 Bestandteil eines der Lagerelemente 17.A sensor 8 detects such a shift, or is designed so that it can measure the weight of the keyboard 4. In a particular embodiment, the sensor 8 is part of one of the bearing elements 17.
Der Sensor 8 ist zum Beispiel ein kapazitiver Wegsensor, der kleine Verschiebungen der Position der Tastatur 4 aufgrund eines Zusatzgewichtes abtasten kann. Er erzeugt daraufhin ein dem Gewicht der Komponente 4 proportionales Signal, das mit einem vorgebbaren Vergleichswert 10 in einer Vergleichseinrichtung 9 verglichen wird. Der Vergleichswert 10 kann auch ein zeitlicher Ablauf sein, wenn das Sensorsignal über eine bestimmte Zeitdauer untersucht wird, um eine Manipulation von einer regulären Bedienung der Tastatur 5 unterscheiden zu können. Beispielsweise ist das Signal, das
ein ständig vorhandenes Manipulationsgewicht erzeugt, konstant, hingegen eine Be¬ lastung durch eine reguläre Bedienung zeitlich begrenzt.The sensor 8 is, for example, a capacitive displacement sensor which can sense small displacements of the position of the keyboard 4 due to an additional weight. It then generates a signal proportional to the weight of the component 4 which is compared with a predefinable comparison value 10 in a comparison device 9. The comparison value 10 can also be a time sequence if the sensor signal is examined over a certain period of time in order to be able to distinguish a manipulation from a regular operation of the keyboard 5. For example, the signal that is generates a constantly present manipulation weight, constant, whereas a load is limited in time by a regular operation.
Diese Unterscheidung wird in einer Auswerteeinrichtung 11 durchgeführt, die bei De- tektion einer Manipulation ein Signal erzeugt, das an Einrichtungen 14, 15 und 16 weitergeleitet werden kann. Die Einrichtung 14 kann beispielsweise zur direkten Be¬ einflussung des Selbstbedienungsgerätes 1 dienen, indem dieses bei Detektion einer Manipulation ausgeschaltet wird. Eine Einrichtung 15 kann zur Weiterleitung eines Alarmsignals an eine Überwachungszentrale dienen und die Einrichtung 16 kann als Alanneimϊchtung 16 ausgebildet sein.This differentiation is carried out in an evaluation device 11, which generates a signal upon detection of a manipulation, which signal can be forwarded to devices 14, 15 and 16. The device 14 can, for example, serve to directly influence the self-service device 1 by switching it off when a manipulation is detected. A device 15 can serve to forward an alarm signal to a monitoring center and the device 16 can be designed as Alannimϊchtung 16.
Damit die Detektion einer Manipulation nicht durch ein Festklemmen oder Blockieren der jeweiligen manipulierten Komponente verhindert wird, um somit auch eine Ge¬ wichts- und/oder Positionserkennung selbst zu manipulieren, ist in einer bevorzugten Ausfuhrungsform eine Prüfeinrichtung 12 vorgesehen, welche die Komponenten auf Blockierung prüft. Dies erfolgt beispielsweise mittels einer Betätigungseinrichtung 13, die mit einem Elektromagneten oder einem Motor die jeweilige Komponente 2 bis 6 so beeinflusst, daß eine bestimmte Positions- und/oder Gewichtsveränderung er¬ folgt. Dieser Vorgang wird in regelmäßigen Abständen kontinuierlich wiederholt.So that the detection of a manipulation is not prevented by a jamming or blocking of the respective manipulated component in order thus to manipulate a weight and / or position recognition itself, in a preferred embodiment a test device 12 is provided which checks the components for blocking , This is done, for example, by means of an actuating device 13, which influences the respective component 2 to 6 with an electromagnet or a motor such that a specific change in position and / or weight follows. This process is repeated continuously at regular intervals.
Die Einrichtungen 9, 11, 12, 14 bis 16 können Bestandteil einer Software eines in dem Selbstbedienungsgerät vorhandenen Rechners sein. Sie können aber auch als eine selbständige Ausführung ausgebildet sein.The devices 9, 11, 12, 14 to 16 may be part of a software of a computer present in the self-service device. But they can also be designed as an independent version.
Die Erfindung ist nicht auf das oben beschriebene Ausführungsbeispiel beschränkt.The invention is not limited to the embodiment described above.
So ist es denkbar, daß die verwendeten Sensoren 8 auch in Form von Lichtschranken, Dehnungsmeßstreifen und anderen Ausführungen ausgebildet sind.Thus, it is conceivable that the sensors 8 used are also designed in the form of light barriers, strain gauges and other designs.
Weiterhin kann der eingezogene Bereich für die Tastatur 4 und die Anzeigevorrich¬ tung 2 mit einer Bereichsüberwachung ausgestattet sein, welche beispielsweise vorher nicht vorhandene Manipulationseinrichtungen wie Miniaturkameras oder dergleichen zum Beispiel mittels Ultraschalldetektoren ermittelt.Furthermore, the retracted area for the keyboard 4 and the Anzeigevorrich¬ device 2 may be equipped with a range monitoring, which determines, for example, previously not existing manipulation devices such as miniature cameras or the like, for example by means of ultrasonic detectors.
Es ist auch denkbar, daß vorhandene Selbstbedienungsgeräte mit den erfindungsge- mäßen Vorrichtungen zur Manipulationserkennung nachträglich ausgerüstet werden können.
Ebenfalls können Wände des Grundgehäuses I5 an welchen Manipulationsmittel an¬ gebracht werden, relativ beweglich gelagert werden, um eine Gewichtsveränderung zu detektieren. Dieses kann auch beispielsweise mittels elektrischer Felder oder der¬ gleichen ausgeführt werden.
It is also conceivable that existing self-service devices can be retrofitted with the devices according to the invention for detecting tampering. Likewise, walls of the basic housing I 5 can be attached to which manipulation means, be mounted in a relatively movable manner in order to detect a change in weight. This can also be carried out, for example, by means of electric fields or the like.
Claims
1. Selbstbedienungsgerät, insbesondere Geldautomat, Kontoauszugsdrucker und/oder Informations- oder Transaktionsterminal mit einem Grundgehäuse (1) und folgenden Komponenten:1. self-service device, in particular ATM, account statement printer and / or information or transaction terminal with a basic housing (1) and the following components:
- mindestens eine oder mehrere Ein-/Ausgabevorrichtungen (3, 5, 6);- at least one or more input / output devices (3, 5, 6);
- mindestens eine Tastatur (4); und- At least one keyboard (4); and
- mindestens eine Anzeigeeinrichtung (2), gekennzeichnet durch- At least one display device (2), characterized by
- mindestens eine Vorrichtung (7) zur Überwachung einer Positions- und/oder Gewichts Veränderung wenigstens einer der Komponenten (2, 3, 4, 5, 6) eines Bedienfeldes zur Detektion von an diesen Komponenten (2, 3, 4, 5, 6) angebrachten mechanischen und/oder elektronischen Einrichtun¬ gen zu Manipulationszwecken in betrügerischer Absicht.- At least one device (7) for monitoring a position and / or weight change of at least one of the components (2, 3, 4, 5, 6) of a control panel for the detection of these components (2, 3, 4, 5, 6 ) attached mechanical and / or electronic Einrichtun¬ gene for manipulation purposes fraudulently.
2. Selbstbedienungsgerät nach Anspruch 1, dadurch gekennzeichnet, daß die Komponenten (2, 3, 4, 5, 6) dazu in geeigneter Weise mittels Lagerelementen (17) in/an dem Grundgehäuse (1) angeordnet sind.2. Self-service device according to claim 1, characterized in that the components (2, 3, 4, 5, 6) thereto in a suitable manner by means of bearing elements (17) in / on the base housing (1) are arranged.
3. Selbstbedienungsgerät nach Anspruch 2, dadurch gekennzeichnet, daß die Übeπvachungsvorrichtung (7) mindestens einen Sensor (8) zur Abtastung von Positions- und/oder Gewichtsveränderungen der mindestens einen Kompo¬ nente (2, 3, 4, 5, 6) aufweist.3. Self-service device according to claim 2, characterized in that the Übeπvachungsvorrichtung (7) at least one sensor (8) for scanning position and / or weight changes of at least one compo nente (2, 3, 4, 5, 6).
4. Selbstbedienungsgerät nach Anspruch 2 oder 3, dadurch gekennzeichnet, daß die Überwachungsvorrichtung (7) zur Überwachung eine Vergleichseinrich¬ tung (9) zum Vergleich von Signalen eines jeweiligen Sensors (8) mit vor¬ gebbaren Vergleichswerten (10) und/oder Mustern aufweist.4. Self-service device according to claim 2 or 3, characterized in that the monitoring device (7) for monitoring a Vergleichseinrich¬ device (9) for comparing signals of a respective sensor (8) with vor¬ negotiable comparison values (10) and / or patterns ,
5. Selbstbedienungsgerät nach einem der vorstehenden Ansprüche, dadurch ge¬ kennzeichnet, daß die Überwachungsvorrichtung (7) zur Überwachung eine Auswerteeinrichtung (11) aufweist, die mit einer Einrichtung (14) zur Beein¬ flussung des Selbstbedienungsgerätes (1) und/oder einer Einrichtung (15) zur Weiterleitung von Meldungen und/oder eine Alarmeinrichtung (16) verbun¬ den ist. 6. Selbstbedienungsgerät nach einem der vorstehenden Ansprüche, dadurch ge¬ kennzeichnet, daß die Überwachungsvorrichtung (7) eine Prüfeinrichtung (12) zur Überprüfung einer Blockierung beziehungsweise Festsetzung der Po¬ sition der Komponenten (2, 3, 4, 5, 5. Self-service device according to one of the preceding claims, characterized ge indicates that the monitoring device (7) for monitoring an evaluation device (11) having a device (14) for influencing the self-service device (1) and / or a device (15) for forwarding messages and / or an alarm device (16) verbun¬ is the. 6. Self-service device according to one of the preceding claims, characterized ge indicates that the monitoring device (7) a test device (12) for checking a blocking or fixing the Po¬ position of the components (2, 3, 4, 5,
6) aufweist.6).
7. Selbstbedienungsgerät nach Anspruch 6, dadurch gekennzeichnet, daß die Prüfeinrichtung (12) mit einer Betätigungseinrichtung (13) zur mechanischen Beeinflussung der Komponenten (2, 3, 4, 5, 6) ausgerüstet ist.7. Self-service device according to claim 6, characterized in that the test device (12) with an actuating device (13) for mechanically influencing the components (2, 3, 4, 5, 6) is equipped.
8. Selbstbedienungsgerät nach einem der vorstehenden Ansprüche, dadurch ge¬ kennzeichnet, daß mindestens eines der Lagerelemente (17) einer der Kom¬ ponenten (2, 3, 4, 5, 6) mit einem Sensor (8) ausgerüstet ist oder Bestandteil eines Sensors (8) ist.8. Self-service device according to one of the preceding claims, characterized ge indicates that at least one of the bearing elements (17) of the Kom¬ components (2, 3, 4, 5, 6) with a sensor (8) is equipped or part of a sensor (8).
9. Verfahren zum Erkennen einer Manipulation an einem Selbstbedienungsgerät nach einem der Ansprüche 1 bis 8, mit folgenden Schritten:9. A method for detecting a manipulation on a self-service device according to one of claims 1 to 8, comprising the following steps:
(a) Ermitteln des Gewichtes und/oder der Position einer Komponente (2, 3, 4, 5, 6);(a) determining the weight and / or the position of a component (2, 3, 4, 5, 6);
(b) Vergleichen des ermittelten Wertes mit einem vorgebbaren Vergleichs¬ wert (10);(b) comparing the determined value with a predeterminable comparison value (10);
(c) Ausgeben eines Signals zur Alarmierung und/oder Beeinflussung des Selbstbedienungsgerätes beim Feststellen einer Abweichung des ermit¬ telten Wertes von dem vorgegebenen Vergleichs wert (10).(C) outputting a signal for alarming and / or influencing the self-service device when determining a deviation of the Ermit¬ tete value of the predetermined comparison value (10).
10. Verfahren nach Anspruch 9, gekennzeichnet durch das regelmäßige Überprüfen der Komponenten (2, 3, 4, 5, 6) auf Blockierung oder Festsetzung mittels einer Betätigungseinrichtung (13). 10. The method according to claim 9, characterized by the regular checking of the components (2, 3, 4, 5, 6) on blocking or fixing by means of an actuating device (13).
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE102004035224A DE102004035224B4 (en) | 2004-07-21 | 2004-07-21 | Self-service device with tamper detection |
PCT/DE2005/001165 WO2006007810A1 (en) | 2004-07-21 | 2005-07-02 | Self service device with manipulation recognition |
Publications (1)
Publication Number | Publication Date |
---|---|
EP1782405A1 true EP1782405A1 (en) | 2007-05-09 |
Family
ID=35107028
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP05769312A Withdrawn EP1782405A1 (en) | 2004-07-21 | 2005-07-02 | Self service device with manipulation recognition |
Country Status (4)
Country | Link |
---|---|
US (1) | US20080296365A1 (en) |
EP (1) | EP1782405A1 (en) |
DE (1) | DE102004035224B4 (en) |
WO (1) | WO2006007810A1 (en) |
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Also Published As
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DE102004035224A1 (en) | 2006-02-16 |
US20080296365A1 (en) | 2008-12-04 |
WO2006007810A1 (en) | 2006-01-26 |
DE102004035224B4 (en) | 2006-11-23 |
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