EP1044399A1 - Procede et systeme pour assurer la commande de l'interface operateur avec un systeme de messagerie - Google Patents

Procede et systeme pour assurer la commande de l'interface operateur avec un systeme de messagerie

Info

Publication number
EP1044399A1
EP1044399A1 EP98966915A EP98966915A EP1044399A1 EP 1044399 A1 EP1044399 A1 EP 1044399A1 EP 98966915 A EP98966915 A EP 98966915A EP 98966915 A EP98966915 A EP 98966915A EP 1044399 A1 EP1044399 A1 EP 1044399A1
Authority
EP
European Patent Office
Prior art keywords
information
control panel
information system
computer
privileged
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP98966915A
Other languages
German (de)
English (en)
Inventor
Volker Warbus
Karola Scheidig
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Canon Production Printing Germany GmbH and Co KG
Original Assignee
Oce Printing Systems GmbH and Co KG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Oce Printing Systems GmbH and Co KG filed Critical Oce Printing Systems GmbH and Co KG
Publication of EP1044399A1 publication Critical patent/EP1044399A1/fr
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication

Definitions

  • the invention relates to a method for controlling a user interface of a computer-controlled system, in particular a high-performance printing device or a copying machine, in which a computer executes a control panel program that defines a user interface on a screen, the control panel program comprising an information system in which messages are available for distribution to privileged operators.
  • a computer-controlled system for example a high-performance printer, comprises various units such as an image generation station, a transport device, a power supply unit, a device control, etc.
  • an operator interface is usually used, via which commands and parameters are entered and which displays the various device states or error messages.
  • a photographic printer is known which contains such a user interface.
  • EP 685 768 AI describes a corresponding user interface for electrophotographic printing devices or copying machines.
  • a disadvantage of such user interfaces is that they restrict the information for the operator to the display of faults or functional states.
  • the information system used in the method or system according to the invention also called the mail system, enables messages or messages to privileged operators to be stored directly in connection with the control panel program.
  • the control panel program runs in particular on a control panel PC integrated in the printing device or copier.
  • the privileged person is then shown general, serial number-related, software version-related and / or printer-specific messages which, for example, inform a service technician in a timely manner and as required on the current printer.
  • the information can, for example, be contained in a new program version to be loaded, that is, it can become available in the case of an update process which is started from a floppy disk, from a CD-ROM or via a data transmission line (telephone network, Internet or the like).
  • the news can also at Login of the privileged person into the control panel software of the device through an electronic information system
  • Netscape Navigator * (Messenger) are included.
  • the email system connected to the telephone network can be any email system connected to the telephone network.
  • Service technicians in particular also actively and / or currently connect with other users of an email system and, for example, obtain individual help / support online from a service center.
  • Access to the messages provided according to the invention is only available to privileged operators who identify themselves in the context of so-called logging in to the device, in particular a high-performance printing device or a copier. In order not to make the flood of information too large, these privileged operators can delete the messages stored in the information system as required.
  • the control panel program is designed such that a corresponding message is stored in the information system in the event of malfunctions that are at least in connection with the control panel program or the user interface.
  • a privileged person for example a service technician, is quickly informed of a malfunction and can quickly remedy the situation.
  • a preferred exemplary embodiment provides that a group of privileged operators, for example service technicians, is defined, that each member of this group can enter messages into the information system and that each member of this group can delete messages by entering commands.
  • the messages can be stored locally only on the control panel PC of the printing device or copier or also centrally in a service computer or email server. In this way, a high level of information can be achieved within the entire group in the event of changing people in this group.
  • FIG. 1 schematically, important functional units of a high-performance printer
  • FIG. 3 shows the sequence when reloading firmware
  • FIG. 4 schematically functional elements of the information system
  • FIG. 5 shows a flowchart when reloading control panel software with acceptance of a
  • Figure 7 the transfer of delivery emails to the information system.
  • Figure 1 shows schematically the structure of an electrophotographic high-performance printing device 10 with a
  • Control panel unit 12 which is a personal computer 11 (Control panel PC) contains and is controlled by this.
  • This control panel PC 11 can be, for example, a Siemens ® PRO M7 PC with an Intel Pentium ® processor.
  • the control panel PC 11 contains in a known manner a floppy disk drive, a CD-ROM drive and in particular a remote data transmission card such as a network card or a modem.
  • the control panel unit 12 or the control panel PC 11 also contains a TFT screen 13 with touch sensors (touch screen), which are used for entering commands on the screen.
  • the TFT screen 13 works according to the "thin film transistor" technology and enables a high-resolution color display. Further details of such a high-performance printer 10 and of such a control panel unit 12 are described, for example, in WO 98/49606 AI and in WO 98/49615 AI, the content of which is hereby incorporated by reference into the present description.
  • the control panel unit 12 is controlled by a control panel program that runs on the control panel PC 11 and that generates the user interface on the screen 13.
  • the control panel program also contains a program section for reloading firmware for the printer units.
  • texts are displayed on a control panel unit as part of an information system.
  • An email program is integrated into the information system, for example the Netscape Navigator ® program .
  • the high-performance printing device 10 contains various units with numbers 1 to n, for example a printer controller 14, a controller for the paper transport 16, a controller for the fixing station 18, a controller for electrophotographic components 20 etc.
  • the aforementioned units 14 to 20 and the control panel unit 12 exchange data with each other, as indicated by the dashed connecting lines.
  • Programs in the form of firmware are available for the units 14 to 20, which are each microprocessor-controlled.
  • a control panel program is also responsible for the control panel unit 12. If changes are required in the control panel unit 12 or in the units 14 to 20 in the course of modernizing the high-performance printing device 10 or in the event of a fault being rectified, firmware or control panel software is reloaded via part of the control panel program. Reloading can only affect part of the firmware or the control panel software, so-called update software or update firmware, in which the respective software is updated, or completely new programs that replace the previous programs.
  • FIG. 2 shows the reloading process for reloading control panel software.
  • the reloading process is started by input via the touch sensors on the screen. Since the control panel program or the control panel software runs under the MS WINDOWS ® operating system, the running control panel program is first ended and the installation program present in the operating system is started (step 24). The new control panel program is then loaded from a floppy disk, from a CD-ROM or via a data transmission line into the control panel PC 11 and installed (step 26). The installation program is then ended and the control panel program is restarted in order to control the control panel unit 12.
  • step 30 The firmware data are read in using the control panel program and sent to the relevant unit in the in the present case to the printer controller 14 (step 32). This printer controller 14 distributes the firmware data to the relevant unit (step 34).
  • step 36 The reloading process is ended in step 36.
  • FIG. 4 schematically shows functional elements of the control panel program with the information system, which is also called the mail system.
  • the messages stored in the information system are called mails. These emails are stored in one memory rather than one or more mail files.
  • a service technician can use this mail system according to the left function block 42 in FIG. 4. He can create a new message and store it in the information system, delete a message or display a message on the screen.
  • a block 44 Functions of the mail system are combined in a block 44 in the right-hand part of FIG. 4.
  • the information system generates a message in the event that a new mail has been stored in the information system. If the service technician logs in under menu control when executing a service program part of the control panel program and thereby indicates that he is a privileged person who has access to the information system, this message about the presence of a new mail is displayed to him. The service technician then has the options mentioned in block 42.
  • a system mail is generated when the control panel program is processed if problems occur in connection with this control panel program, for example if certain data cannot be saved.
  • the system emails are automatically generated by a speaking section of the control panel program. The technician is informed about these system emails and can take appropriate measures. Once the problems have been resolved, the service technician will preferably delete these system emails again.
  • the information system also has the task of taking over files with mails for information about firmware updates and software updates.
  • Information that informs the service technician about a special update to the firmware or the control panel software is not only saved on the associated update firmware diskette or update software diskette, but is also stored as a mail in the information system.
  • These emails are available to the service technicians at the place where the high-performance printer is installed until they are deleted.
  • the emails are contained in the form of one or more files on the associated firmware or software diskette.
  • a section of the control panel program automatically checks whether a mail file is included on the diskette. Such a mail file is then automatically transferred to the information system.
  • the prior art When a high-performance printer is delivered, the prior art often refers to the latest changes to the high-performance printer in the form of circulars. Due to the presence of an information system, it is now possible to load such messages belonging to the delivery, so-called delivery emails, into the information system and to have them available on call for the service technicians. This function is addressed in block 52.
  • the delivery emails can be saved in the factory in the information system.
  • the high-performance printer to be delivered can also be given a data carrier on which information files of this type are stored which inform about the high-performance printer. Ren. When the data carrier is read in by the control panel program, these information files are transferred to the information system.
  • FIG. 5 shows an example of the transfer of a mail file when reloading a control panel program.
  • Steps 60 to 64 correspond to steps 22 to 26 according to FIG. 2.
  • Step 66 checks whether a mail file is present on the data carrier. If this is the case, the content of this mail file is transferred to the information system in step 68.
  • step 70 the installation program is ended and the control panel program is restarted.
  • FIG. 6 shows process steps in connection with the reloading of firmware data for the units 14 to 20.
  • the process steps 72 to 82 are similar to those according to FIG. 5.
  • FIG. 7 shows process steps 84 to 90 for the acceptance of delivery mails.
  • a data carrier also contains a mail file.
  • step 84 the transfer of the data from the data carrier is started.
  • step 86 it is checked whether a mail file is also provided on the data carrier. If this is the case, the content of this mail file is transferred to the information system in step 88. Finally the reading from the diskette is finished.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Software Systems (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un procédé pour assurer la commande d'une interface opérateur d'un système commandé par ordinateur dans une imprimante grande vitesse (10). Un programme pupitre de commande contient un système informatique, où des messages sont tenus à la disposition d'opérateurs privilégiés.
EP98966915A 1997-12-29 1998-12-29 Procede et systeme pour assurer la commande de l'interface operateur avec un systeme de messagerie Ceased EP1044399A1 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
DE19758028 1997-12-29
DE19758028 1997-12-29
PCT/EP1998/008496 WO1999034275A1 (fr) 1997-12-29 1998-12-29 Procede et systeme pour assurer la commande de l'interface operateur avec un systeme de messagerie

Publications (1)

Publication Number Publication Date
EP1044399A1 true EP1044399A1 (fr) 2000-10-18

Family

ID=7853473

Family Applications (1)

Application Number Title Priority Date Filing Date
EP98966915A Ceased EP1044399A1 (fr) 1997-12-29 1998-12-29 Procede et systeme pour assurer la commande de l'interface operateur avec un systeme de messagerie

Country Status (2)

Country Link
EP (1) EP1044399A1 (fr)
WO (1) WO1999034275A1 (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102010016858A1 (de) 2010-05-10 2011-11-10 OCé PRINTING SYSTEMS GMBH Verfahren und Vorrichtung zum Überwachen eines Drucksystems und derartiges Drucksystem

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4123126C1 (fr) * 1991-07-12 1992-06-25 Man Roland Druckmaschinen Ag, 6050 Offenbach, De
DE19538124C2 (de) * 1995-10-13 1998-10-08 Uwe Dipl Ing Seidel Verfahren und Vorrichtung zum Schutz von Software gegen unautorisierte Benutzung

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9934275A1 *

Also Published As

Publication number Publication date
WO1999034275A1 (fr) 1999-07-08
WO1999034275A9 (fr) 1999-10-07

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