DE69719702T2 - Ein automatisches Auskunftssystem welches ein heuristisches Modell zur Vorhersage der am wahrscheinlichsten erfragten Nummer verwendet - Google Patents
Ein automatisches Auskunftssystem welches ein heuristisches Modell zur Vorhersage der am wahrscheinlichsten erfragten Nummer verwendetInfo
- Publication number
- DE69719702T2 DE69719702T2 DE69719702T DE69719702T DE69719702T2 DE 69719702 T2 DE69719702 T2 DE 69719702T2 DE 69719702 T DE69719702 T DE 69719702T DE 69719702 T DE69719702 T DE 69719702T DE 69719702 T2 DE69719702 T2 DE 69719702T2
- Authority
- DE
- Germany
- Prior art keywords
- predict
- inquiry system
- number requested
- heuristic model
- automatic inquiry
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/226—Procedures used during a speech recognition process, e.g. man-machine dialogue using non-speech characteristics
- G10L2015/228—Procedures used during a speech recognition process, e.g. man-machine dialogue using non-speech characteristics of application context
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/271—Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/55—Aspects of automatic or semi-automatic exchanges related to network data storage and management
- H04M2203/555—Statistics, e.g. about subscribers but not being call statistics
- H04M2203/556—Statistical analysis and interpretation
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/767,503 US5987408A (en) | 1996-12-16 | 1996-12-16 | Automated directory assistance system utilizing a heuristics model for predicting the most likely requested number |
Publications (2)
Publication Number | Publication Date |
---|---|
DE69719702D1 DE69719702D1 (de) | 2003-04-17 |
DE69719702T2 true DE69719702T2 (de) | 2003-08-21 |
Family
ID=25079704
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE69719702T Expired - Lifetime DE69719702T2 (de) | 1996-12-16 | 1997-11-18 | Ein automatisches Auskunftssystem welches ein heuristisches Modell zur Vorhersage der am wahrscheinlichsten erfragten Nummer verwendet |
Country Status (5)
Country | Link |
---|---|
US (1) | US5987408A (de) |
EP (1) | EP0848371B1 (de) |
JP (1) | JP3920431B2 (de) |
CA (1) | CA2219953C (de) |
DE (1) | DE69719702T2 (de) |
Families Citing this family (19)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6721577B2 (en) * | 1998-12-29 | 2004-04-13 | Samsung Electronics Co., Ltd. | Linked list calling feature within a telecommunications device |
US6625595B1 (en) * | 2000-07-05 | 2003-09-23 | Bellsouth Intellectual Property Corporation | Method and system for selectively presenting database results in an information retrieval system |
DE10060654C1 (de) * | 2000-12-06 | 2002-06-20 | Varetis Ag | Verfahren und Vorrichtung zur automatischen Auskunfterteilung mittels einer Suchmaschine |
US6792096B2 (en) * | 2002-04-11 | 2004-09-14 | Sbc Technology Resources, Inc. | Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog |
US7346507B1 (en) * | 2002-06-05 | 2008-03-18 | Bbn Technologies Corp. | Method and apparatus for training an automated speech recognition-based system |
US6714631B1 (en) | 2002-10-31 | 2004-03-30 | Sbc Properties, L.P. | Method and system for an automated departure strategy |
US7146383B2 (en) * | 2002-10-31 | 2006-12-05 | Sbc Properties, L.P. | Method and system for an automated disambiguation |
US20040192340A1 (en) * | 2002-12-23 | 2004-09-30 | 422, Inc. | Method and system for database content security in directory assistance & information services systems |
US7403941B2 (en) * | 2004-04-23 | 2008-07-22 | Novauris Technologies Ltd. | System, method and technique for searching structured databases |
US7881451B2 (en) * | 2004-05-18 | 2011-02-01 | At&T Intellectual Property I, L.P. | Automated directory assistance system for a hybrid TDM/VoIP network |
US7792267B2 (en) * | 2004-05-25 | 2010-09-07 | International Business Machines Corporation | Automatic call completion in a directory assistance system |
US8498865B1 (en) | 2004-11-30 | 2013-07-30 | Vocera Communications, Inc. | Speech recognition system and method using group call statistics |
US7457751B2 (en) * | 2004-11-30 | 2008-11-25 | Vocera Communications, Inc. | System and method for improving recognition accuracy in speech recognition applications |
US20060235684A1 (en) * | 2005-04-14 | 2006-10-19 | Sbc Knowledge Ventures, Lp | Wireless device to access network-based voice-activated services using distributed speech recognition |
US7580942B2 (en) * | 2007-01-12 | 2009-08-25 | Microsoft Corporation | Indexing and ranking processes for directory assistance services |
US9218412B2 (en) * | 2007-05-10 | 2015-12-22 | Microsoft Technology Licensing, Llc | Searching a database of listings |
US8948357B2 (en) * | 2007-05-25 | 2015-02-03 | At&T Intellectual Property I, L.P. | Method and system for non-traditional directory assistance |
US7949651B2 (en) * | 2007-07-09 | 2011-05-24 | Microsoft Corporaiton | Disambiguating residential listing search results |
WO2018226948A1 (en) * | 2017-06-09 | 2018-12-13 | Humada Holdings Inc. | Providing user specific information for services |
Family Cites Families (25)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4164025A (en) * | 1977-12-13 | 1979-08-07 | Bell Telephone Laboratories, Incorporated | Spelled word input directory information retrieval system with input word error corrective searching |
US5052038A (en) * | 1984-08-27 | 1991-09-24 | Cognitronics Corporation | Apparatus and method for obtaining information in a wide-area telephone system with digital data transmission between a local exchange and an information storage site |
US4956865A (en) * | 1985-01-30 | 1990-09-11 | Northern Telecom Limited | Speech recognition |
US4751736A (en) * | 1985-01-31 | 1988-06-14 | Communications Satellite Corporation | Variable bit rate speech codec with backward-type prediction and quantization |
US5226044A (en) * | 1985-06-25 | 1993-07-06 | Comsat | Low-rate encoding/digital speech interpolation system |
US4751737A (en) * | 1985-11-06 | 1988-06-14 | Motorola Inc. | Template generation method in a speech recognition system |
US4797910A (en) * | 1986-05-07 | 1989-01-10 | American Telphone And Telegraph Company, At&T Bell Laboratories | Automated operator assistance calls with voice processing |
US4959855A (en) * | 1986-10-08 | 1990-09-25 | At&T Bell Laboratories | Directory assistance call processing and calling customer remote signal monitoring arrangements |
US4862498A (en) * | 1986-11-28 | 1989-08-29 | At&T Information Systems, Inc. | Method and apparatus for automatically selecting system commands for display |
DE3819178A1 (de) * | 1987-06-04 | 1988-12-22 | Ricoh Kk | Spracherkennungsverfahren und -einrichtung |
US4979206A (en) * | 1987-07-10 | 1990-12-18 | At&T Bell Laboratories | Directory assistance systems |
JPH01102599A (ja) * | 1987-10-12 | 1989-04-20 | Internatl Business Mach Corp <Ibm> | 音声認識方法 |
US5127055A (en) * | 1988-12-30 | 1992-06-30 | Kurzweil Applied Intelligence, Inc. | Speech recognition apparatus & method having dynamic reference pattern adaptation |
US5086479A (en) * | 1989-06-30 | 1992-02-04 | Hitachi, Ltd. | Information processing system using neural network learning function |
JP2964507B2 (ja) * | 1989-12-12 | 1999-10-18 | 松下電器産業株式会社 | Hmm装置 |
US5097509A (en) * | 1990-03-28 | 1992-03-17 | Northern Telecom Limited | Rejection method for speech recognition |
US5181237A (en) * | 1990-10-12 | 1993-01-19 | At&T Bell Laboratories | Automation of telephone operator assistance calls |
US5163083A (en) * | 1990-10-12 | 1992-11-10 | At&T Bell Laboratories | Automation of telephone operator assistance calls |
US5204894A (en) * | 1990-11-09 | 1993-04-20 | Bell Atlantic Network Services, Inc. | Personal electronic directory |
US5274695A (en) * | 1991-01-11 | 1993-12-28 | U.S. Sprint Communications Company Limited Partnership | System for verifying the identity of a caller in a telecommunications network |
US5390278A (en) * | 1991-10-08 | 1995-02-14 | Bell Canada | Phoneme based speech recognition |
CA2091658A1 (en) * | 1993-03-15 | 1994-09-16 | Matthew Lennig | Method and apparatus for automation of directory assistance using speech recognition |
US5515475A (en) * | 1993-06-24 | 1996-05-07 | Northern Telecom Limited | Speech recognition method using a two-pass search |
US5488652A (en) * | 1994-04-14 | 1996-01-30 | Northern Telecom Limited | Method and apparatus for training speech recognition algorithms for directory assistance applications |
CA2372671C (en) * | 1994-10-25 | 2007-01-02 | British Telecommunications Public Limited Company | Voice-operated services |
-
1996
- 1996-12-16 US US08/767,503 patent/US5987408A/en not_active Expired - Lifetime
-
1997
- 1997-10-30 CA CA002219953A patent/CA2219953C/en not_active Expired - Lifetime
- 1997-11-18 EP EP97309261A patent/EP0848371B1/de not_active Expired - Lifetime
- 1997-11-18 DE DE69719702T patent/DE69719702T2/de not_active Expired - Lifetime
- 1997-12-16 JP JP34627097A patent/JP3920431B2/ja not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
EP0848371B1 (de) | 2003-03-12 |
JPH10224454A (ja) | 1998-08-21 |
CA2219953A1 (en) | 1998-06-16 |
EP0848371A3 (de) | 1999-01-20 |
CA2219953C (en) | 2004-05-25 |
EP0848371A2 (de) | 1998-06-17 |
JP3920431B2 (ja) | 2007-05-30 |
DE69719702D1 (de) | 2003-04-17 |
US5987408A (en) | 1999-11-16 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
8364 | No opposition during term of opposition | ||
8327 | Change in the person/name/address of the patent owner |
Owner name: VOLT DELTA RESOURCES, LLC (N.D.GES.D. STAATES NEVA |
|
8327 | Change in the person/name/address of the patent owner |
Owner name: VOLT DELTA RESOURCES, LLC, ORANGE, CALIF., US |