DE3276032D1 - System for determining the queue sequence for serving customers at a plurality of service points - Google Patents
System for determining the queue sequence for serving customers at a plurality of service pointsInfo
- Publication number
- DE3276032D1 DE3276032D1 DE8282902213T DE3276032T DE3276032D1 DE 3276032 D1 DE3276032 D1 DE 3276032D1 DE 8282902213 T DE8282902213 T DE 8282902213T DE 3276032 T DE3276032 T DE 3276032T DE 3276032 D1 DE3276032 D1 DE 3276032D1
- Authority
- DE
- Germany
- Prior art keywords
- determining
- service points
- queue sequence
- serving customers
- customers
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B5/00—Details of, or auxiliary devices for, ticket-issuing machines
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Cash Registers Or Receiving Machines (AREA)
- Time Recorders, Dirve Recorders, Access Control (AREA)
- Train Traffic Observation, Control, And Security (AREA)
- Measuring Pulse, Heart Rate, Blood Pressure Or Blood Flow (AREA)
- Supply And Distribution Of Alternating Current (AREA)
- Audible And Visible Signals (AREA)
- Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
SE8104445A SE425442B (sv) | 1981-07-20 | 1981-07-20 | Forfarande for att i bestemd turordning expediera kunder i ett flertal kassor samt anordning for genomforande av forfarandet |
PCT/SE1982/000244 WO1983000399A1 (en) | 1981-07-20 | 1982-07-14 | A process and a system for serving customers in a specific queue sequence |
Publications (1)
Publication Number | Publication Date |
---|---|
DE3276032D1 true DE3276032D1 (en) | 1987-05-14 |
Family
ID=20344278
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE8282902213T Expired DE3276032D1 (en) | 1981-07-20 | 1982-07-14 | System for determining the queue sequence for serving customers at a plurality of service points |
Country Status (8)
Country | Link |
---|---|
US (1) | US4675647A (de) |
EP (1) | EP0086199B1 (de) |
JP (1) | JPS58501149A (de) |
DE (1) | DE3276032D1 (de) |
DK (1) | DK156855C (de) |
NO (1) | NO161527C (de) |
SE (1) | SE425442B (de) |
WO (1) | WO1983000399A1 (de) |
Families Citing this family (29)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
GB8902243D0 (en) * | 1989-02-02 | 1989-03-22 | Eddison Simon P | Queue reduction system |
SE465099B (sv) * | 1989-09-01 | 1991-07-22 | Turn O Matic Ab | Apparat foer styckvis avskiljning av biljetter |
US5006983A (en) * | 1989-09-12 | 1991-04-09 | Addax, Inc. | Service allocation system |
GB2236883A (en) * | 1989-09-21 | 1991-04-17 | Radford Of Bristol Limited | Queue management system |
DE69019917T2 (de) * | 1989-11-06 | 1995-10-12 | Fujitsu Ltd | Schalterinformationsvorrichtung. |
BE1004916A5 (fr) * | 1990-11-06 | 1993-02-23 | Etudes Realis Electronique | Systeme de controle previsionnel pour un ensemble de postes de travail. |
GB2260010A (en) * | 1991-08-20 | 1993-03-31 | Nadimelia | Queue management system |
NL9300688A (nl) * | 1993-04-22 | 1994-11-16 | Bavak Efficiency Bv | Inrichting voor het verschaffen van informatie aan klanten. |
US5644630A (en) * | 1994-03-15 | 1997-07-01 | Durco, Jr.; Andrew | Intercom system for a service establishment |
CA2187798A1 (en) * | 1994-04-12 | 1995-10-19 | Richard Thomas Ross | Check-in, queuing, visa, paging and assessment systems |
US20030061080A1 (en) * | 1994-04-12 | 2003-03-27 | Ross Richard Thomas | Check-in, queuing, visa, paging and assessment systems |
DE19519660A1 (de) * | 1995-05-30 | 1996-12-05 | Esselte Meto Int Gmbh | Vorrichtung zur Bestimmung der Reihenfolge der Bedienung von Kunden an mindestens einer Bedienstelle |
SE508122C2 (sv) * | 1995-07-10 | 1998-08-31 | Abbela Elektronik Ab | Förfarande och anordning vid turnummersystem |
GB2307324B (en) | 1995-11-15 | 1999-07-21 | Leonard Sim | Queue management system |
US5652936A (en) * | 1996-02-06 | 1997-07-29 | Eastman Kodak Company | Automated photofinishing apparatus with convenient order status checking feature |
US5978772A (en) * | 1996-10-11 | 1999-11-02 | Mold; Jeffrey W. | Merchandise checkout system |
US7787965B2 (en) | 1999-08-10 | 2010-08-31 | Disney Enterprises, Inc. | Management of the flow of persons in entertainment environments |
US7801629B2 (en) | 1999-08-10 | 2010-09-21 | Disney Enterprises, Inc. | Management of the flow of passengers, baggage and cargo in relation to travel facilities |
US7532941B2 (en) | 1999-08-10 | 2009-05-12 | Disney Enterprises, Inc. | Management of the flow of persons in relation to centers of crowd concentration via wireless control |
US7720718B2 (en) | 1999-08-10 | 2010-05-18 | Disney Enterprises, Inc. | Management of the flow of persons in relation to centers of crowd concentration via television control |
US7400932B2 (en) | 1999-08-10 | 2008-07-15 | Disney Enterprises, Inc. | Management of the flow of persons and advertisement distribution via wireless media |
US20050027573A1 (en) * | 2003-07-28 | 2005-02-03 | Assaf Silberstein | System architecture and a method for customer flow management |
US20050259653A1 (en) * | 2003-07-28 | 2005-11-24 | Q-Nomy Inc. | System architecture and method for customer flow management |
US20080033771A1 (en) * | 2006-08-03 | 2008-02-07 | Premier Upgrades Inc | Ticket upgrade self-serve kiosk |
US8606605B2 (en) | 2006-09-28 | 2013-12-10 | Lo-Q, Plc | Reservation management system and method |
US20080270155A1 (en) * | 2007-04-26 | 2008-10-30 | Q-Nomy, Inc. | Central integrated method and system for digital signage and customer call-forward |
FI125609B (en) * | 2009-01-20 | 2015-12-15 | Maricare Oy | queue Management System |
US9454736B2 (en) * | 2009-03-30 | 2016-09-27 | Q-Nomy Inc. | System and method for queue management |
US11151492B2 (en) * | 2019-09-27 | 2021-10-19 | International Business Machines Corporation | Multiple point of sale (POS) overall wait time optimization |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US3641553A (en) * | 1970-05-04 | 1972-02-08 | Dicksen T W Lau | Registering and calling system for waiting numbers |
US3803578A (en) * | 1970-06-05 | 1974-04-09 | Vanway E | Apparatus for use with a dispatching system having visual and audible signals |
US3893094A (en) * | 1973-10-29 | 1975-07-01 | Bank Of America National Trust | Customer directing system |
US4398257A (en) * | 1981-02-27 | 1983-08-09 | Ncr Corporation | Customer queue control method and system |
-
1981
- 1981-07-20 SE SE8104445A patent/SE425442B/sv unknown
-
1982
- 1982-07-14 DE DE8282902213T patent/DE3276032D1/de not_active Expired
- 1982-07-14 US US06/476,876 patent/US4675647A/en not_active Expired - Lifetime
- 1982-07-14 WO PCT/SE1982/000244 patent/WO1983000399A1/en active IP Right Grant
- 1982-07-14 JP JP57502202A patent/JPS58501149A/ja active Granted
- 1982-07-14 EP EP82902213A patent/EP0086199B1/de not_active Expired
-
1983
- 1983-03-18 DK DK198301248A patent/DK156855C/da not_active IP Right Cessation
- 1983-03-21 NO NO830975A patent/NO161527C/no not_active IP Right Cessation
Also Published As
Publication number | Publication date |
---|---|
SE425442B (sv) | 1982-09-27 |
DK156855B (da) | 1989-10-09 |
JPS58501149A (ja) | 1983-07-14 |
NO161527C (no) | 1996-02-12 |
DK156855C (da) | 1999-05-03 |
DK124883A (da) | 1983-03-18 |
DK124883D0 (da) | 1983-03-18 |
JPS6341105B2 (de) | 1988-08-15 |
EP0086199B1 (de) | 1987-04-08 |
EP0086199A1 (de) | 1983-08-24 |
WO1983000399A1 (en) | 1983-02-03 |
US4675647A (en) | 1987-06-23 |
NO830975L (no) | 1983-03-21 |
NO161527B (no) | 1989-05-16 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
8363 | Opposition against the patent | ||
8365 | Fully valid after opposition proceedings | ||
8339 | Ceased/non-payment of the annual fee |