CN1643534A - Delivery management server, delivery management method, customer management program - Google Patents
Delivery management server, delivery management method, customer management program Download PDFInfo
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Abstract
A customer terminal (10), a management server (20) of a home delivery company having the Web function, and a host computer (30) are connected to one another by the Internet (5). The customer terminal (10) open s a Web site by the browser function of a first setup CD-ROM and selects various software keys of the Web site so as to transfer parcel sender information, parcel receiver information, and a bill number from the Internet server (20) and acquire a duplicate thermal slip (K1), an A4 invoice (K2), a mail label (K3), a certificate of parcel delivery (K4), and a destination list (K5). Moreover, a second setup CD-ROM is used to periodically download from the management server (20) various data of the customer side (all return information of the company, cargo data, mail data, e-collect data, fare data, etc.) and display the data in a predetermined format. When a period (year, month, date) is input, the customer terminal (10) receives the fare data of the company, e-collect data, parcel delivery data, mail data, e-collect transfer data, fare demand data, and the like during the specified period.
Description
Technical field
The present invention relates to goods is being joined the business from the residence that delivery of goods people sends to the goods recipient, can make delivery of goods people's transmission operation and check and accept delivery management server and the delivery management method that operation is simply carried out, be particularly related at the management residence and join in the professional central center, the various data such as electronic accounting data of collect cargo data, rate, cashing on delivery etc., and the delivery management server and the delivery management method that provide to the goods recipient, and then relate at client terminal and carry out the customer account management program that the message pick-up with the delivery management server sends.
Background technology
Along with development of computer network, occurred making existing motion of joining the system of business automation by the residence that manually carries out in the last few years by computing machine.
For example, as shown in Figure 1, spy in Japanese publication was willing in 2000-403502 number (spy opens the 2002-205821 communique) on Dec 28th, 2000, disclosed that a kind of delivery of goods people is obstructed to receive and distribute the write record invoice and method that computing machine by being arranged at delivery of goods people place and printer obtain the various invoices that need dispensing.
In the existing systems shown in Figure 1, the client terminal 101 that delivery of goods people is equipped with, the residence that distributes are joined Internet server 102 and the main frame 103 that company is equipped with, the auction site server 104 that carries out ecommerce intermediary, are connected to each other by the Internet 105.In client terminal 101, residence is installed joins installation CD-ROM that company provides, flexible plastic disc etc.
In system shown in Figure 1, when the transaction that will reach in Auction Site server 104 is provided and delivered to the goods recipient by delivery of goods people, be connected to Internet server 102 by client terminal 101, from Internet server 102 obtain delivery of goods people information, goods recipient information, the identification residence is joined the invoice number of goods, and makes duplicating formula temperature-sensitive invoice K1, A4 issue voucher K2, mailing label K3, goods delivery note K4, addressee's inventory K5 etc. in client terminal 101.
And then client terminal 101 can be joined company from residence and be obtained the information such as follow-up investigation that the goods residence is joined the notice finished, given the goods that the account transfer of delivery of goods people's recovery cost subscribes day, provided and delivered when providing and delivering in the mode of cashing on delivery.
Further, as shown in Figure 2, can inquire about at an issue voucher number, thereby obtain its relevant information.
And, be used to make the program of goods issue voucher, the data such as form of issue voucher owing to be equipped with in the client terminal 101, so delivery of goods people can not taken the invoice that time ground obtains needed print form by dialogic operation.
But in existing mode, client terminal 101 can be joined company's acquired information from residence by the subsidiary invoice of a goods is inquired about.For example, because the inquiry of the information of the follow-up investigation of goods carries out each invoice, so when in client terminal 101, sending a plurality of goods, thereby enquiry number that must each goods of input obtains the follow-up investigation of goods.In the method, have following problem: must be corresponding to the amount of shipment in client terminal 101, the input invoice number, invoice is many more, for the needed time of information and the time of the follow-up investigation that obtains its goods just many more.
And, in this existing method, when client terminal 101 sends goods in the mode of cashing on delivery, carry out with its expense collect check the time, also must carry out at each invoice.
Further, when the client inquires about,, when carrying out a large amount of inquiries, there is the danger that increases the computing machine load owing to inquire about at Internet server 102, main frame 103.
Summary of the invention
Therefore the objective of the invention is to, provide a kind of goods is being joined the business from the residence that delivery of goods people sends to the goods recipient, can make delivery of goods people's transmission operation, residence pipe arrangement reason server, residence pipe arrangement reason system and the residence pipe arrangement reason method that the examination operation is simply carried out.
In order to address the above problem, the delivery management server of first feature of the present invention, be connected with the client terminal that the client uses by computer network, be used to utilize the corresponding type delivery of the client back-up system of network, this system sends from the loading about goods of the portable data terminals collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading to client terminal.That is, the delivery management server of first feature of the present invention comprises: the goods information deriving means, based on the operation history of the above-mentioned portable data terminals of regular transmission, collect goods information; The settlement information deriving means based on the operation history of the portable data terminals of regular transmission, is collected goods recipient's settlement information; The goods information generator, from the goods information client terminal request, by the collection of goods information deriving means, extract the goods information relevant with the client, each client codes according to the closing unit that distributes to each client or each client is added up, and sends to client terminal; The settlement information generator from the settlement information client terminal request, by the collection of settlement information deriving means, extracts the settlement information relevant with the client each client or each client codes is added up, and send to client terminal.
The delivery management method of second feature of the present invention, be used for the delivery management server, this delivery management server is connected with the client terminal that the client uses by computer network, be used to utilize the corresponding type delivery of the client back-up system of network, this system sends from the loading about goods of the portable data terminals collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading to client terminal.That is, the delivery management method of second feature of the present invention comprises: the goods information obtaining step, based on the operation history of the portable data terminals of regular transmission, collect goods information; The settlement information obtaining step based on the operation history of the portable data terminals of regular transmission, is collected goods recipient's settlement information; Goods information provides step, from the goods information client terminal request, by the collection of goods information deriving means, extract the goods information relevant, add up according to each client codes of the closing unit that distributes to each client or client, and send to client terminal with the client; Settlement information provides step, from the settlement information client terminal request, by the collection of settlement information acquisition device, extracts the settlement information relevant with the client, each client or each client codes is added up, and send to client terminal.
The customer account management program of the 3rd feature of the present invention, the client terminal that the client who is used for being connected with the delivery management server by computer network uses, this delivery management server has been used to utilize the corresponding type delivery of the client of network back-up system, and this system sends from the loading about goods of the PDT terminal collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading to client terminal.Promptly, the customer account management program of the 3rd feature of the present invention is handled following steps in computing machine: obtaining step, the goods identification number of a plurality of goods that obtain the client codes of the closing unit that distributes to each client or client and each client codes is distributed corresponding to client's dispensing number; Storing step, the dispensing people information and the client codes of goods is corresponding with untapped goods identification number, make issue voucher, and store in the transmission information-storing device.
Description of drawings
Fig. 1 is the concise and to the point pie graph of existing delivery back-up system.
Fig. 2 is the key diagram that the picture to the trace information in the existing delivery back-up system describes.
Fig. 3 be embodiments of the present invention use the concise and to the point pie graph of the corresponding type delivery of user back-up system of the Internet.
Fig. 4 be embodiments of the present invention be used to deliver the functional block diagram of management server of back-up system.
Fig. 5 is the sequence chart (its 1) of operation of the delivery back-up system of explanation embodiments of the present invention.
Fig. 6 is the sequence chart (its 2) of operation of the delivery back-up system of explanation embodiments of the present invention.
Fig. 7 is the sequence chart (its 3) of operation of the delivery back-up system of explanation embodiments of the present invention.
Fig. 8 A and Fig. 8 B are the figure of the client terminal picture of explanation embodiments of the present invention.
Fig. 9 A and Fig. 9 B are the figure that the traffic expense account historical picture of pointing out in the client terminal of embodiments of the present invention is described.
Figure 10 is the figure of explanation at the area guide look picture of can not providing and delivering of the client terminal prompting of embodiments of the present invention.
Figure 11 is the sequence chart of operation of the delivery back-up system of explanation embodiments of the present invention.(its 4)
Figure 12 A and Figure 12 B are the figure of integrated operation of the delivery back-up system of explanation embodiments of the present invention.
Figure 13 is in the client terminal of embodiments of the present invention, the cash on delivery example of picture of the historical guide look of dispensing of prompting e-.
Figure 14 A and Figure 14 B are the figure that an example of the comprehensive picture of pointing out in the client terminal of embodiments of the present invention is described.
Figure 15 is in the client terminal of embodiments of the present invention, and prompting sends the cash on delivery example of picture of the detailed comparative result of account transfer of historical data and e-.
Figure 16 is in the client terminal of embodiments of the present invention, and prompting sends the cash on delivery example of picture of inventory of the detailed comparative result of account transfer of historical data and e-.
Figure 17 is in the client terminal of embodiments of the present invention, the historical example of picture displayed simultaneously of prompting return information, input information and transmission.
Figure 18 A and Figure 18 B are in the client terminal of embodiments of the present invention, and prompting could provide an example of the picture that region-by-region can not serve.
Figure 19 is in the client terminal of embodiments of the present invention, an example of the picture of the comparison picture of prompting traffic expense history and account detailed data.
Figure 20 is in the client terminal of embodiments of the present invention, an example of the picture of verifying a statement of the comparison picture of prompting traffic expense history and account detailed data.
Embodiment
Fig. 3 be present embodiment use the concise and to the point pie graph of the corresponding multiple goods back-up system of user of the Internet.
In the delivery back-up system shown in Figure 3, client terminal 10 is joined the system of company with residence and is connected by the Internet 5.Also can be connected with auction site 4 more herein.Residence is joined the system of company and is had management server 20, main frame 30.
Dispose first at client terminal 10 CD-ROM, the second installation CD-ROM, flexible plastic disc are installed.Storage is made the program of delivering invoice according to the issue voucher data in the first installation CD-ROM.Second the invoice of delivering that storage among the CD-ROM makes at client terminal 10 is installed, is obtained the program of the information such as follow-up investigation, expense recovery of goods from management server 20.And, store client codes in the flexible plastic disc to each closing unit's numbering of clients such as portion, section, and the spendable goods identification number of this client codes.Login has a plurality of goods identification numbers, takes place with the situation of avoiding all goods identification numbers all to be used.Further, preferably, when the provided and delivered area of the transfer charges of storing in first and second installs CD-ROM, transfer area, specific goods etc. is updated, its difference (difference) is also stored in the flexible plastic disc.
By using and installing first CD-ROM, second installation CD-ROM and the flexible plastic disc are installed, client terminal 10 can use the delivery back-up system of embodiments of the present invention.Though in embodiments of the present invention, CD-ROM will be installed be divided into two and carry out record, also can be stored among the CD-ROM.And, also can be configured to the information stores that stores flexible plastic disc into and install among the CD-ROM.
On the other hand, client terminal 10 is termly from all return information, cargo data, mail data, the e-of a series of client company of the management server 20 download client various data such as (e-コ レ Network ト) data, traffic expense data of cashing on delivery, and is shown on the picture with the form of regulation.Further, by client codes being sent to management server 20, can obtain the various data that are associated with client codes.If input with the date form of obtaining information represent during, the client terminal 10 traffic expense data, the e-that just receive during this period interior company data, delivery of goods data, mail data, electronics addressee the providing of various data such as detailed data, traffic expense account data of transferring accounts of cashing on delivery then from management server 20.Further, client terminal 10 have also that the account transfer of collecting is finished, is sent completely, not data such as account transfer and make it to have a guide look of the collection and treatment function of demonstration, and the data subsidiary condition processing of additional correlation data etc.
And client terminal 10 also has the oblatio of the transfer charges of isolated island etc. and the function that needs the area of transfer charges to show with colouring discrimination.
Machine tool that main frame 30 had 41 is preserved customer informations and traffic expense data query, account managing detailed catalogue, e-and is cashed on delivery and reclaim return table that actual achievement, account transfer managing detailed catalogue, machine tool use etc.For example handle by regularly sending once a day, the return data of the return table 45 that main frame 30 is used with reference to machine tool from the information of preserving, send to management server 20 with the return data of correspondence.In the traffic expense data query here, comprise the transfer charges information of the goods that is used for the transfer needs when being dispensed into isolated island.
On the other hand, cargo system 42 is collected cancellation information, PDT data, mail data etc. from the responsible official of transmitting-receiving, and these information every day is regularly sent to each company data generation system 40 three times.
Each company data generation system 40 is the batch processing at night by once a day for example from machine tool 41, collects the traffic expense that sends and checks data, traffic expense account managing detailed catalogue, e-and cash on delivery and reclaim actual achievement, account transfer managing detailed catalogue.Further, for example handle, collect cancellation data, PDT data, mail data, with its arrangement, and send to management server 20 with reference to the return table 46 of each company by the regular transmission of every day three times from cargo system 42.
Followingly the management server 20 that embodiments of the present invention relate to is described with reference to Fig. 4.
The management server 20 of embodiments of the present invention has: the empty information-storing device 101 of goods identification number, goods identification number assignment information memory storage 102, customer information memory storage 103, goods information memory storage 104, settlement information memory storage 105, billing information memory storage 106, customer information entering device 111, customer information entering device 112, goods information deriving means 113, goods information generator 114, settlement information deriving means 115, settlement information generator 116, solicited message is done apparatus for converting 117, input-output control unit 121, communication control unit 122, input media 123, display device 124.
The empty information-storing device 101 of goods identification number is the memory storages that are stored in the still unallocated client's of giving spacing sign indicating number in the goods identification number that the client distributes.Goods identification number assignment information memory storage 102 corresponding each client codes storage goods identification number.Customer information memory storage 103 is memory storages of corresponding each client codes storage customer name, address, telephone number, section of clearing portion title, balance account etc.Wherein, client codes can corresponding each company be numbered, and when being large enterprise, also can corresponding each section of clearing portion be numbered.
Goods information memory storage 104 is that storage comprises the memory storage based on the goods information of the receiving and sending messages of the goods of the operation history of the PDT terminal of regular transmission, trace information etc.Settlement information memory storage 105 is that storage comprises the memory storage based on the settlement information of the credit card payment information of the operation history of the PDT terminal of regular transmission, the information of cashing on delivery etc.Solicited message memory storage 106 is memory storages of the information of storage when proposing request such as freight charges, system's charge from 20 couples of clients of management server.
Customer information entering device 111 is distribution client codes, and corresponding client codes is to the device of customer informations such as customer information memory storage 103 storage clients' name, address.And then, obtain the spacing sign indicating number with reference to the empty information-storing device 101 of goods identification number, corresponding client codes and client's number, the goods identification number of distribution and client's the corresponding number of dispensing number, and store in the goods identification number assignment information memory storage 102.At this moment, for example, the client to month 100 goods of delivering at most distributes the goods identification number that is enough to contain maximum number.In client terminal 10, with untapped goods identification number or to finish the goods identification number of transmitting-receiving and clearing etc. corresponding with goods, thereby deliver.
Customer information entering device 111 further is saved in the goods identification number that client codes reaches corresponding to client codes in the flexible plastic disc of the installation usefulness of distributing to the client.At this moment, preferably, the difference that is recorded in the up-to-date information that information such as traffic expense, the transfer charges of installing with the goods among the CD-ROM, the area of can not providing and delivering of sending to fate, special cargo and management server 20 managed is also stored.
Customer information updating device 112 is when client terminal 10 receives the change of customer information, upgrades the device of customer information memory storage 103.
Goods information deriving means 113 is to obtain the receiving and sending messages of goods, trace information etc. termly from main frame 30, and is corresponding with the goods identification number, stores the device in the goods information memory storage 104 into.Obtaining of goods information can be undertaken by the batch processing at night, also can immediately obtain.Wherein, " goods information " is number, traffic expense, COD commission, the premium of insurance of the situation of sending to that makes each client's each goods recipient's the goods identification number of goods and goods, goods, any one above corresponding data of transfer charges.
Goods information generator 114 is based on the request from client terminal 10, obtain the goods identification number of distributing to this client by client codes, from goods information memory storage 104, obtain goods information, and offer the device of client terminal 10 corresponding to the goods identification number that obtains.At this moment, preferably, in goods information generator 114, when client terminal 10 receives each user's the transmission request of goods information, judge to have or not goods information, and give client terminal, when having goods information its result notification, according to download request, send goods information from client terminal.
Settlement information deriving means 113 is the information of cashing on delivery, credit card payment information of obtaining termly from main frame 30 goods etc., the corresponding device that stores in the settlement information memory storage 105 with the goods identification number.Obtaining of settlement information is the same with obtaining of goods information, can be undertaken by the batch processing at night, also can immediately obtain.Wherein, " settlement information " is to transfer accounts with the goods identification number of goods and settlement method, with the amount of money of clearing to finish corresponding data more than Japan-China any one to pre-settled date of client's account transfer and account transfer.
Settlement information generator 116, based on request from client terminal 10, obtain the goods identification number of distributing to this client by client codes, obtain settlement information, and offer the device of client terminal 10 corresponding to the goods identification number that obtains from settlement information memory storage 105.At this moment, preferably, in the settlement information generator, when the transmission request of the settlement information of receiving each client from client terminal, judge to have or not settlement information, and with its result notification client terminal, and, when having settlement information,, send settlement information according to download request from client terminal.
It is to make the data of client requests according to each client codes of correspondence such as transmission situation of goods that solicited message is done apparatus for converting 117, and stores the device of solicited message memory storage 106 into.
Though do not illustrate, but preferably, when receiving the connection from client terminal 10, have or not change to confirm, provide and be stored in the difference of the information of client terminal 10 to traffic expense, the transfer charges of goods, more than sending to any one of the additional area of dispensing of fate, specific goods.
Input-output control unit 121 is devices of the input and output of control and management server 20.Input-output control unit 121 receives the input of the input media 123 of formations such as free keyboard, mouse, and outputs in communication control unit 122, the display device 124.Communication control unit 122 be by LAN card, modulator-demodular unit etc. make management server 20 can with the Internet 5, main frame 30 communicating devices.
For use with above structure the corresponding multiple delivery back-up system of user of the Internet, describe following with reference to the sequence chart of Fig. 5 to Fig. 7.
At first, making residence joins the flexible plastic disc and first of the installation usefulness of system of company and CD-ROM, second is installed CD-ROM is installed distributes to client as the consignor simultaneously.The flexible plastic disc of this installation usefulness storage client codes and corresponding client's dispensing number and the goods identification number (enquiry number) of a plurality of goods of distributing.And then, preferably, when the provided and delivered area of the transfer charges of storing in first and second installs CD-ROM, transfer area, specific goods etc. are upgraded, its difference is also stored in the flexible plastic disc.Wherein, preferably, the goods identification number is divided into handing over to personally to dispensing people's the goods and the mail of postal delivery and manages.
Flexible plastic disc, first internal information that CD-ROM is installed that the client will install usefulness are installed to client terminal 10, and operation client terminal 10 is connected to residence and joins the homepage of system of company (not shown), and is shown on the picture.
Prompting is useful on to make and sends the necessary issue voucher of invoice and make that button, mailing label are made button, the addressee logins a plurality of buttons such as button, note login button, environment set button, cargo tracking button in this homepage.
And, in client terminal 10, select the environment set button, must the setting table, individually must the setting table, telephonedirectory, postcode tables, invoice space of a whole page table, cash on delivery (also being generically and collectively referred to as first customer information) such as client's table, route sheets, send (d2, d3) from machine tool 41 by management server 20.
On the other hand, machine tool 41 sends to management server 20 (d4) with customer data.CD-ROM is installed to second and sends to each company data generation system 40 (d5) with client's customer information (hereinafter referred to as second customer information).This second customer information after sending to each company data generation system 40, only sends part new and change at first.Further, company data generation system 40 sends to management server 20 (d6) with second customer information.
And cargo system three cancellation data with all companies, 42 every days, PDT data, mail data, transfer area data send to management server 20 and preserve (d7) by each company data generation system 40.These cancellation data, PDT data are the data by the input of PDT terminal.For example when goods delivery, carry out under the situation that the e-of credit card payment cashes on delivery, the kind of input card, the number of card, the amount of money etc., and send to cargo system.
On the other hand, client terminal 10 is installed CD-ROM with second and is installed to client terminal 10 (d8).Along with this installation, client terminal 10 shows with picture (not shown) makes second the initial page that CD-ROM becomes the second possible service is installed.
In this initial page, after selecting the environment set button, based on opening environment set picture (not shown) by second program that the CD-ROM installation is installed, the return data of opening this data display are taken into sets picture (not shown), and setting data is taken into automatically or manually is taken into.In the present embodiment, be set at automatically and be taken into.
Then, as shown in Figure 6, in each company data generation system 42, the data of the 3rd return data 37 that in based on d12, send, when from cargo system 42, passing through machine tool 41, receive and dispatch record, cancellation, when PDT, mail PDT and other items data are returned, put and be saved in these data in order in the file 35 (d12a) according to each company code.
And, return data 36 with reference to being kept at second in the file 36, from the return data of each company, only filter out the data of return, send to management server 20 (d13).
On the other hand, the client is by the operation client terminal, and as shown in Figure 6, when selecting the second service icon (d14), whether 20 inquiries of 10 pairs of management servers of client terminal exist the return data (d15) of the said firm.
In client terminal 10, for example, as shown in Figure 6, whether additional demonstration exists to send to is finished data, e-and cashes on delivery and reclaim the state that status data, traffic expense are checked data, traffic expense account detailed data etc.
Afterwards, the user selects the data of hope, and sends to management server 20 (d17) by operation client terminal 10.Management server 20 will download to client terminal 10 (d18) with the corresponding return data of its option.For example, sending to of download client finished data, e-and cashed on delivery and reclaim status data or traffic expense is checked data, traffic expense account detailed data.These data can be notified by Email, also can point out on the browser by HTTP.And, also can send, and in client terminal 10, download with document forms such as csv files.
In Fig. 8 A and Fig. 8 B, show to send the actual achievement picture, and select this picture subsidiary the sprite of data.In sprite, be provided with to the link that sends the actual achievement picture, after the data of in sprite, having selected to wish, can advance at once and send the actual achievement picture, and confirm to send actual achievement.Shown in Fig. 8 A and Fig. 8 B,, point out delivery of goods history, e-to cash on delivery and reclaim detailed picture such as history, freight charges account history, mail transmission actual achievement, mail transmission history for sending actual achievement.
Also be provided with in this sprite and point out goods to send link historical, that e-cashes on delivery recovery history, freight charges account history.
Freight charges account history shows all parts after starting shown in Fig. 9 A, in client terminal 10, can show final project according to the ascending order of output of goods delivery note and enquiry number.Shown in Fig. 9 A, show corresponding number of packages (number of packages), Ge number (number), Please Qiu Jin Amount (the account amount of money) ?Lease (freight charges), in generation, drawn hand number (COD commission), protect Insurance material (premium of insurance), transfer charges, pay for expense first, the total value of additional expense, and each Huo Wu De development send day (sending day), close せ (enquiry number) with い, the Den ticket is distinguished (invoice classification), け is name (addressee's name) earlier, join and reach shop (sending to the shop), Ge number (number) Bian Seed (mailing kind), Please Qiu Jin Amount (the account amount of money) ?Lease (freight charges), in generation, drawn hand number (COD commission), protect Insurance material (premium of insurance) etc.And, shown in Fig. 9 B, can comprehensively have a guide look of by the fixed time.In this case, the total charge of this record put down in writing in the record of the time correspondence of prompting and integrated retrieval only.
Wherein, transfer charges be based on need transfer charges, for example make the expense in the transfer areas such as isolated island of by sea, air transport.Client terminal 10 is by selecting region-by-region service area guide look (not shown), as shown in figure 10, and can be according to showing of each area guide look necessity to payment, refrigeration, transfer out of stock etc.
That is, client is by input inquiry number not and conditions such as input times, can obtain with for the corresponding data of the up-to-date information of delivery goods (cash on delivery, refrigeration, transfer etc.).
And, sending in the actual achievement picture at mail, direct mail more only points out mail to send historical, mail transmission actual achievement in mail.
And client terminal 10 can change the return data.For example, as shown in Figure 7, operation client terminal 10, input ID code (company code, operator's code), filename (send to finish data, e-cash on delivery reclaim status data, traffic expense is checked data, traffic expense account bill data), the change request, and send to management server 20, thereby obtain its data change picture (not shown) (d20, d21).
And the change of the data that the user returns in this change picture sends to management server 20 (d22).
After management server 20 receives the change data of returning data, data based its change data of the return of management are upgraded (d23).Further, should change data (d24) to each company data generation system mirror image.
And, when there are the return data of machine tool 41 management in management server 20 in the change data, send the change data (d25) that machine tool is used to machine tool 41.
After each company data generation system 40 receives the change data of mirror image, be its change data (d26) with the return Data Update of managing.
And, after machine tool 41 receives the change data from management server 20, be its change data (d27) with the return Data Update of managing.
And machine tool 41 will be checked data, traffic expense account bill information or electronics addressee based on the 3rd traffic expense of returning data that upgrades and reclaim data such as actual achievement, account transfer inventory information and send three times (d28) every day.And cargo system sends to each company data generation system (d29) with data such as cancellation, PDT, mail goods once a day.
Each company data generation system 40 second is returned data based on what upgrade, after the data of returning are judged and put in order according to each company, sends to management server 20 (d30).Management server 20 is preserved these and is returned data (d31).
And, afterwards as shown in figure 11,, select the second service icon of the picture demonstration of client terminal 10 with above-mentioned the same at every turn, just send the query requests of data to management server 20.Further, can preserve the kind of data, download any one data (d14～d18) by management server 20 notice.
At this moment, from management server 20, send to finish data, e-cash on delivery reclaim status data, traffic expense is checked in data, the traffic expense account bill data, only returns the return data of upgrading.
Promptly, second service of present embodiment is shown in Figure 12 A and Figure 12 B, return data with first in advance respectively and be saved in management server 20, return data with second and be saved in each company data generation system 40, return data with the 3rd and be saved in machine tool 41, will send to each company data generation system 40 three times based on the 3rd data of returning data (traffic expense is checked data, account bill information, e-and cashed on delivery and reclaim actual achievement, account transfer information) every days from machine tool 41.
And, sending cargo data (D2) once a day from cargo system 42, each company data generation system 40 is put these data in order according to each company, will send to management server 20 (D3) based on second data of returning data of preserving.
And, shown in Figure 12 A and Figure 12 B, after the second service icon is selected, send client codes, the request return data (D4) that the client obtained.Further, download that the traffic expense of returning from each company data generation system 40 is checked data, e-cashes on delivery and reclaims (D5) such as the amount of money, goods delivery business.
Below the picture that is obtained at client terminal 10 by the method for present embodiment is described.
Figure 13 is that e-cashes on delivery and sends historical guide look picture.As shown in figure 13,12 days from May 5 to May e-of the demonstration of guide look cashes on delivery and sends history.The management server 20 of embodiment of the present invention, though input inquiry number not, all e-that also can once watch each company cash on delivery send historical.
And, transmission is historical corresponding with transmission day, enquiry number (goods identification number), invoice classification, addressee's name, recovery situation, account transfer day, transfer amount, the recovery amount of money etc. because e-cashes on delivery, be in the state of finishing account transfer or waiting for account transfer so can know certain goods, and what have reclaimed.
And,,, can impel the inquiry in business shop is carried out apace by showing redness when cashing on delivery the amount of money and the recovery amount of money not simultaneously.
So, can confirm at a glance by the cash on delivery up-to-date recovery situation of cashing on delivery of each goods of delivery of e-.And the recovery situation of the gold of cashing on delivery can be grasped according to goods unit, thereby can grasp the transfer amount of the gold of cashing on delivery in advance.
Further, when the situation of take place returning goods, can confirm the recovery situation of cashing on delivery, reimbursement processing etc. can promptly be carried out.
Figure 14 A and Figure 14 B are the cash on delivery key diagrams of statistics picture of data of explanation e-.Shown in Figure 14 A, the recovery situation that does not reclaim, waits for account transfer, finishes account transfer is had a guide look of demonstration.Further, because these data are all by additional, therefore in the combo box of the situation of recovery, by setting the condition more than any one, can show the comprehensive picture that has carried out finishing account transfer, wait account transfer etc.
And, client terminal 10 as shown in figure 15, can cash on delivery with the e-of credit card payment the account transfer listings data check.With the shipment data of client terminal 10 and from the e-of the return data of management server 20 data collection and the e-account transfer listings data of cashing on delivery of cashing on delivery, each enquiry number is checked, whether existing different projects to judge.When existence contains the record of disparity items, as shown in figure 16, will show with different colors between this project or the record.Thus, the user can judge at a glance as yet and not reclaim, and can confirm shipment data simultaneously and return the consistance of data.
Figure 17 is the figure that shows in detail with regard to the historical guide look of transmission shown in Figure 13.In Figure 17, show to send historical guide look, historical when selected when sending arbitrarily, for selecteed record, show input information and the return information that comprises invoice information simultaneously.
In return information, Xian Shi Pei Da situation (send to situation), Pei Da day (service date), Decision Economic distinguishes (clearing classification), reclaim day (reclaim day), reclaim gold (reclaim amount of money), Zhen Write day (account transfer day), ?Lease Jin Amount (the traffic expense amount of money), protect Insurance material (premium of insurance), upright て for え gold data such as (deposits).Can corresponding each goods confirm input information and the return information put down in writing in the invoice simultaneously.
And, the client terminal 10 of this form of implementation, shown in Figure 18 A and Figure 18 B, whether self-verifying can carry out the region-by-region service.
When carrying out this inspection demonstration, client terminal 10 obtains from the program of the CD-ROM of the second service usefulness, perhaps transmits and preserve wrong regional list file from management server 20.
The information of this mistake area list file be can not cash on delivery handle area code, can not refrigerate the postal delivery area code, can not fixed time section area code, have the possibility handled of can not cashing on delivery area code, have the possibility of postal delivery of can not refrigerating (specific goods) area code, the area code of possibility that can not the fixed time section etc. is arranged.
At first, open issue voucher and make picture.This issue voucher picture has issue voucher and generates the picture H1 of usefulness and put sudden strain of a muscle picture H2 etc., its mid point dodges the next door that picture H2 is positioned at picture H1 hurdle, by being used to notify could the cash on delivery process software lamp of cashing on delivery, the notice handled could refrigerate refrigeration postal delivery software lamp, the notice that postal delivery handles and could constitute by section time period fixed time designated software lamp.Then, the goods recipient's of the picture of input issue voucher generation usefulness address, telephone number, postcode.
On the other hand, open refrigeration postal delivery assigned picture, time period assigned picture or cod transaction picture.In Figure 18, opened refrigeration postal delivery picture H3.Refrigerate in postal delivery picture at this,, refrigeration freezing when having specified, and after having specified the time period, with reference to wrong regional list file, check and whether can serve, judge whether to specify refrigeration, whether can provide and deliver according to the fixed time section.
For example, mistake area list file can not refrigerate the postal delivery area, manage by telephone number, when be contain input telephone number can not refrigerate the postal delivery area time, be judged as and can not refrigerate postal delivery.
And,, judge whether to carry out the time appointment by with reference to making the wrong regional list file that the time of can not sending to, telephone number and area code are corresponding and preserve.When time period of input when this can not send in the scope of time, be judged as and can not send to.
Further, when having specified the time period, the area that has is because weather deterioration etc. is former thereby can't send to.Therefore, by with reference to making area code, time period and the telephone number that to send to possibility carry out wrong regional list file corresponding and that preserve, judge in time period of appointment and whether can send to.When the telephone number of input is corresponding with this area's code, judge the possibility that it can not be sent to.In the processing of cashing on delivery, also carry out same processing.
And, in the demonstration of software lamp, when be judged as cannot regional the time, with red display notice cannot, when be not cannot regional the time, the shown in green notice of software lamp of correspondence can be handled.And, when with possible area when consistent, the software lamp of correspondence is shown with yellow.
Further, in the present embodiment, the area takes place in the notice transfer charges.The area code that transfer charges are taken place in the area obtains from machine tool 41 by management server 20, and is saved in the wrong regional list file.With reference to wrong regional list file, when the area code in telephone number of importing and transfer charges generation area is corresponding,, show red light with above-mentioned the same, notice needs transfer charges.
On the other hand, client terminal 10 as shown in figure 19, based on the issue voucher data, for shipment data and return data, can be checked traffic expense information and account bill data.In Figure 19, check traffic expense historical data and account bill by enquiry number, judge whether to exist discrepant project according to each record, for discrepant project, as shown in figure 20, record or discrepant project are shown with different colors.Thus, the client can judge the mistake of traffic expense etc. at a glance.
And, in the above-described embodiment, used the main frame of Connected Corp.'s data generation system and machine tool, also can use the main frame that gathers these functions.
As above, can regularly collect goods information, electronic accounting information,, put in order according to client unit based on kind from the return data of the client requests of client terminal login by central center according to the present invention.
Further, along with return request of data from the client unit of client terminal, based on the kind of preserving from central center, all return data of client unit are downloaded at client terminal, will indicate the return data presentation of selected client unit to picture according to operation.Further, relevant various return data are opened in same picture.
Therefore, though input inquiry number not, also can be in client regular guide look with reference to all data of having provided and delivered, therefore for the client, can obtain by in short-term and shirtsleeve operation obtain the effect of goods information, electronic accounting information.
And in order to obtain various data, this situation can be without the input inquiry number, can reduce transmission quantity so compare with existing method, thereby reduce the load of the server of central center.
Further, delivery support terminal of the present invention shows issue voucher generation picture simultaneously, point dodges picture, and notice has or not the software lamp of transfer charges, its mid point dodges picture and is positioned at the next door of issue voucher generation with the picture hurdle, by being used to notify the process software lamp of cashing on delivery that to cash on delivery and handle, notice could refrigerate the refrigeration postal delivery software lamp of postal delivery processing and the time period designated software lamp formation that notice could be carried out the time period appointment, in the issue voucher picture to the goods recipient's of input information and can not regional wrong file, the transfer area compares, and shows corresponding software lamp based on its comparative result with different colors.
Whether client's operator can be for carrying out the dispensing of appointment and have or not transfer charges to carry out the judgement of sense of vision when therefore, making issue voucher.
Claims (28)
1. delivery management server, be connected with the client terminal that the client uses by computer network, be used to utilize the corresponding type delivery of the client back-up system of network, this system sends from the loading about goods of the portable data terminals collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading to described client terminal, and described delivery management server is characterised in that and comprises:
The goods information deriving means based on the operation history of the described portable data terminals of regular transmission, is collected described goods information;
The settlement information deriving means based on the operation history of the described portable data terminals of regular transmission, is collected goods recipient's described settlement information;
The goods information generator, from described goods information described client terminal request, by described goods information deriving means collection, extract the described goods information relevant with described client, client codes according to the closing unit that distributes to each described client or each described client is added up, and sends to described client terminal; With
The settlement information generator, from described settlement information described client terminal request, by described settlement information deriving means collection, extract the described settlement information relevant with described client, add up according to each described client or each described client codes, and send to client terminal.
2. delivery management server according to claim 1, it is characterized in that: in described goods information generator, when described client terminal receives each described client's the transmission request of described goods information, judge and have or not described goods information, and give described client terminal with its result notification, further, when having described goods information, according to download request, send described goods information from described client terminal.
3. delivery management server according to claim 1, it is characterized in that: described goods information is and corresponding data more than following any one, that is, the goods identification number of each goods recipient's of each described client described goods, the situation of sending to of described goods, the number of described goods, traffic expense, COD commission, premium of insurance, transfer charges.
4. delivery management server according to claim 1, it is characterized in that: in described settlement information generator, when described client terminal receives each described client's the transmission request of described settlement information, judge and have or not described settlement information, and give described client terminal with its result notification, further, when having described settlement information, according to download request, send described settlement information from described client terminal.
5. delivery management server according to claim 1, it is characterized in that: described settlement information is and corresponding data more than following any one, that is, the goods identification number of described goods, settlement method, the amount of money of clearing transferred accounts finishes day to pre-settled date of described client's account transfer and account transfer.
6. delivery management server according to claim 1, it is characterized in that: further have the customer information entering device, closing unit according to each described client or each described client distributes described client codes, and sign in in the customer information memory storage, further, to each described client codes, corresponding to described client's dispensing number, distribute the goods identification number of a plurality of described goods, and sign in in the goods identification number memory storage.
7. delivery management server according to claim 6 is characterized in that: described customer information entering device stores described client codes and a plurality of described goods identification number that is assigned to described client codes in the disk into, to distribute to described client.
8. delivery management server according to claim 7 is characterized in that: described customer information entering device with traffic expense, the transfer charges of described goods, send to fate, special cargo and can not provide and deliver and store in the described disk more than any one of area.
9. delivery management server according to claim 8, it is characterized in that: when the connection that receives from described client terminal, have or not change to confirm to traffic expense, the transfer charges of described goods, more than sending to any one of the additional area of dispensing of fate, specific goods, and provide and be stored in the difference between the information of described disk.
10. delivery management method, be used for the delivery management server, this delivery management server is connected with the client terminal that the client uses by computer network, be used to utilize the corresponding type delivery of the client back-up system of network, this system sends from the loading about goods of the portable data terminals collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading to described client terminal, and described delivery management method is characterised in that and comprises:
The goods information obtaining step based on the operation history of the described portable data terminals of regular transmission, is collected described goods information;
The settlement information obtaining step based on the operation history of the described portable data terminals of regular transmission, is collected goods recipient's described settlement information;
Goods information provides step, from described goods information described client terminal request, by described goods information obtaining step collection, extract the described goods information relevant with described client, client codes according to the closing unit that distributes to each described client or each described client is added up, and sends to described client terminal; With
Settlement information provides step, from described settlement information described client terminal request, by described settlement information obtaining step collection, extract the described settlement information relevant with described client, add up according to each described client or each described client codes, and send to described client terminal.
11. delivery management method according to claim 10, it is characterized in that: provide in the step at described goods information, when described client terminal receives each described client's the transmission request of described goods information, judge and have or not described goods information, and give described client terminal with its result notification, further, when having described goods information, according to download request, send described goods information from described client terminal.
12. delivery management method according to claim 10, it is characterized in that: described goods information is and corresponding data more than following any one, that is, the goods identification number of each goods recipient's of each described client described goods, the situation of sending to of described goods, the number of described goods, traffic expense, COD commission, premium of insurance, transfer charges.
13. delivery management method according to claim 10, it is characterized in that: provide in the step in described settlement information, when described client terminal receives each described client's the transmission request of described settlement information, judge and have or not described settlement information, and give described client terminal with its result notification, further, when having described settlement information, according to download request, send described settlement information from described client terminal.
14. delivery management method according to claim 10, it is characterized in that: described settlement information is and corresponding data more than following any one, that is, the goods identification number of described goods, settlement method, the amount of money of clearing transferred accounts finishes day to pre-settled date of described client's account transfer and account transfer.
15. delivery management method, it is characterized in that: further have the customer information login step, closing unit according to each described client or each described client distributes described client codes, and sign in in the customer information memory storage, further, to each described client, corresponding to described client's dispensing number, distribute the goods identification number of a plurality of described goods, and sign in in the goods identification number memory storage.
16. delivery management method according to claim 15 is characterized in that: described customer information login step stores described client codes and a plurality of described goods identification number that is assigned to described client codes in the disk into, to distribute to described client.
17. delivery management method according to claim 16 is characterized in that: described customer information login step stores in the described disk with traffic expense, the transfer charges of described goods, more than sending to any one of the area of can not providing and delivering of fate, special cargo.
18. delivery management method according to claim 17, it is characterized in that: when the connection that receives from described client terminal, have or not change to confirm to traffic expense, the transfer charges of described goods, more than sending to any one of the additional area of dispensing of fate, specific goods, and provide and be stored in the difference between the information of described disk.
19. customer account management program, the client terminal that the client who is used for being connected with the delivery management server by computer network uses, this delivery management server has been used to utilize the corresponding type delivery of the client of network back-up system, this system sends from the loading about goods of the portable data terminals collection of having logined goods transmitting-receiving situation, the goods information and the settlement information of unloading, described customer account management program is characterised in that, carries out the processing of following steps in computing machine:
Obtaining step obtains the described client codes that distributes according to each described client or described client's closing unit and the goods identification number of a plurality of described goods of distributing according to each described client codes, corresponding to described client's dispensing number; With
Storing step, the dispensing ground information and the described client codes of described goods is corresponding with untapped described goods identification number, make issue voucher, and store in the transmission information-storing device.
20. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
Receive the step of the described goods information of the described goods that sends from described delivery management server; With
Receive the step of the settlement information of the described goods that sends according to described client codes from described delivery management server.
21. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
With described goods information and settlement information according to the step that sends the date, receives the date, account transfer date, predetermined date of account transfer classify and point out.
22. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
Step with described goods information and described settlement information associated tips.
23. customer account management program according to claim 22 is characterized in that: point out described goods the goods identification number, send more than any one of ground information, dispensing expense, dispensing actual achievement, settlement information, pre-settled date of account transfer, account transfer closing day.
24. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
Described goods information that will receive from described delivery management server and the information that is stored in described transmission information-storing device are checked, and confirm its conforming step; With
When not possessing described consistance, prompting does not possess the step of the dispensing ground information of conforming described goods.
25. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
Traffic expense, the transfer charges of the described goods of storage, time of sending to the information more than in the additional area of dispensing of fate, specific goods any one are sent to described delivery management server, when described information is updated, from described delivery management server, obtain the step of up-to-date information.
26. customer account management program according to claim 19 is characterized in that further carrying out the processing of following steps in computing machine:
The area takes place in the transfer charges of preserving described goods, the area of can not the cash on delivery area of handling, the special cargo of can not concluding the business, can not specify the area of special cargo time period and have the possibility handled of can not cashing on delivery the area, have the possibility of the special cargo of can not concluding the business the area, any one the above step in the area of the possibility that can not specify the special cargo time period is arranged; With
When making the issue voucher of described goods, comprise in the prompting of the next door on this hurdle being used to notify the to cash on delivery process software lamp of cashing on delivery, the notice handled could carry out the step of the picture of the software lamp of special cargo time period appointment of the software lamp of the special cargo that special cargo handles, time period appointment that notice could be carried out described special cargo and transfer charges prompting part.
27. customer account management program according to claim 26 is characterized in that further carrying out the processing of following steps in computing machine:
The goods recipient's who when making described issue voucher, is imported address, telephone number, information arbitrarily in the postcode is corresponding to the area that can not cash on delivery and handle, can not the conclude the business area of special cargo, can not specify the area of special cargo time period and the area that the possibility that can not cash on delivery is arranged, the area that the possibility of the special cargo of can not concluding the business is arranged, when above regional of in the area of the possibility that can not specify the special cargo time period any one arranged, corresponding software lamp is lighted, when corresponding to described transfer charges the area taking place, in the step of described transfer charges prompting part prompting transfer charges information.
28. customer account management program according to claim 27 is characterized in that further carrying out the processing of following steps in computing machine:
When with described cannot regional consistent the time, make the software lamp of described correspondence shown in red with notice cannot step;
When with described cannot regional inconsistent the time, make the shown in green step that can handle with notice of the software lamp of described correspondence;
When having possibility regional consistent, making the software lamp of described correspondence be shown as yellow step with described;
When consistent, show that described redness needs the step of transfer charges with notice with described transfer charges generation area;
When inconsistent, showing that described green does not need the step of transfer charges with notice with described transfer charges; With
When transfer charges possibility occurrence regional consistent arranged, being shown as the step of described yellow with described.
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104919479A (en) * | 2013-01-22 | 2015-09-16 | 美国联合包裹服务公司 | Customer controlled management of shipments |
| US9916557B1 (en) | 2012-12-07 | 2018-03-13 | United Parcel Service Of America, Inc. | Systems and methods for item delivery and pick-up using social networks |
| US10074067B2 (en) | 2005-06-21 | 2018-09-11 | United Parcel Service Of America, Inc. | Systems and methods for providing personalized delivery services |
| US10089596B2 (en) | 2005-06-21 | 2018-10-02 | United Parcel Service Of America, Inc. | Systems and methods for providing personalized delivery services |
| US10387824B2 (en) | 2012-12-21 | 2019-08-20 | United Parcel Service Of America, Inc. | Systems and methods for delivery of an item |
| US10664787B2 (en) | 2013-10-09 | 2020-05-26 | United Parcel Service Of America, Inc. | Customer controlled management of shipments |
| US10733563B2 (en) | 2014-03-13 | 2020-08-04 | United Parcel Service Of America, Inc. | Determining alternative delivery destinations |
| CN112703521A (en) * | 2018-09-26 | 2021-04-23 | 株式会社美迪发路控股 | Order management system, order management method, and program |
| US11144872B2 (en) | 2012-12-21 | 2021-10-12 | United Parcel Service Of America, Inc. | Delivery to an unattended location |
| US11182730B2 (en) | 2014-02-16 | 2021-11-23 | United Parcel Service Of America, Inc. | Determining a delivery location and time based on the schedule or location of a consignee |
| US12008515B2 (en) | 2020-03-13 | 2024-06-11 | United Parcel Service Of America, Inc. | Delivery of an item to a vehicle |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| KR102318122B1 (en) * | 2021-06-17 | 2021-10-27 | (주)헤이트럭 | Logistics control device and logistics control method that support communication |
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| JP2001266015A (en) * | 2000-03-17 | 2001-09-28 | Nippon Shinpan Co Ltd | Method and system for money collection agency using client server system |
| JP2002024349A (en) * | 2000-07-03 | 2002-01-25 | N Ii C Logistics Kk | System and method for supporting physical distribution business and recording medium having physical distribution business support program recorded thereon |
| CN1451139A (en) * | 2000-09-01 | 2003-10-22 | 佐川急便株式会社 | Freight tracking method and freight tracking system |
-
2003
- 2003-03-28 KR KR10-2004-7015311A patent/KR20040102059A/en not_active Application Discontinuation
- 2003-03-28 CN CNA038073595A patent/CN1643534A/en active Pending
- 2003-03-28 WO PCT/JP2003/003951 patent/WO2003083747A1/en active Application Filing
- 2003-03-28 JP JP2003581097A patent/JPWO2003083747A1/en active Pending
- 2003-03-28 AU AU2003220904A patent/AU2003220904A1/en not_active Abandoned
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| US10134002B2 (en) | 2005-06-21 | 2018-11-20 | United Parcel Service Of America, Inc. | Systems and methods for providing personalized delivery services |
| US9916557B1 (en) | 2012-12-07 | 2018-03-13 | United Parcel Service Of America, Inc. | Systems and methods for item delivery and pick-up using social networks |
| US11144872B2 (en) | 2012-12-21 | 2021-10-12 | United Parcel Service Of America, Inc. | Delivery to an unattended location |
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| US10387824B2 (en) | 2012-12-21 | 2019-08-20 | United Parcel Service Of America, Inc. | Systems and methods for delivery of an item |
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| CN104919479A (en) * | 2013-01-22 | 2015-09-16 | 美国联合包裹服务公司 | Customer controlled management of shipments |
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| CN112703521A (en) * | 2018-09-26 | 2021-04-23 | 株式会社美迪发路控股 | Order management system, order management method, and program |
| US12008515B2 (en) | 2020-03-13 | 2024-06-11 | United Parcel Service Of America, Inc. | Delivery of an item to a vehicle |
Also Published As
| Publication number | Publication date |
|---|---|
| KR20040102059A (en) | 2004-12-03 |
| JPWO2003083747A1 (en) | 2005-08-04 |
| AU2003220904A1 (en) | 2003-10-13 |
| WO2003083747A1 (en) | 2003-10-09 |
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