CN1571575A - A call information processing method and call information processing system - Google Patents

A call information processing method and call information processing system Download PDF

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Publication number
CN1571575A
CN1571575A CN 200410034186 CN200410034186A CN1571575A CN 1571575 A CN1571575 A CN 1571575A CN 200410034186 CN200410034186 CN 200410034186 CN 200410034186 A CN200410034186 A CN 200410034186A CN 1571575 A CN1571575 A CN 1571575A
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call
user
information processing
control subsystem
request
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CN1299535C (en
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宋海儒
王晖
蒋宇彤
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Abstract

This invention discloses a calling information processing method. The procedures are that user's call request is received by information receiving subsystem and is given to business control subsystem by internet visiting the gateway. The request said includes number list at least. Communication address is got from the number list before the request is analyzed by the business control subsystem, and call request is initiated to telecom communication network through communication gateway to realize the connecting of all parts. This invention also discloses a kind of calling information processing system.

Description

A kind of call information processing method and call information processing system
Technical field
The present invention relates to the telecom communication field, particularly relate to a kind of call information processing method and call information processing system.
Background technology
Along with society and development of science and technology, communication between the people and information interchange become more and more frequent, simultaneously the individual demand and the quality of communication service are also more and more paid attention to.
In order to adapt to keen competition, for the user serves to win the market, telecom operators have developed a series of communication service, as multiple communication modes such as landline telephone, mobile communication, VOIP better.
But in the existing call business at the personal user that telecom operators provide, the part that comes with some shortcomings has limited its range of application.
In the prior art, call initiator participates in calling out as the calling party usually, and because operator provides the caller identification business, can cause some specific occasion user to be unwilling to call out, the carrying out that influence is linked up.More being difficult to adapt to the user wishes to initiate by own and the other side all as the situation of called calling.
Sometimes, the user wishes to initiate the calling that oneself do not participate in, and in the prior art usually call initiator all can participate in calling out, thereby cause some inconvenience.
For another example, sometimes, the user wishes to submit to by the mode of SMS the number of call request and calling, and prior art does not provide the technical scheme of this respect, has restricted the range of application of call business.
For another example, sometimes, the user wishes and can converse in the time of agreement, and common calling all is to carry out immediately in the prior art, is difficult to satisfy this kind specific (special) requirements.
For another example, for other Internet application system of frequent use (as, forum, community, dating system etc.) the fashionable group, wish and to set up each other calling by information such as virtual ID or user's pet names, and wish to realize certain called strategy, provide different numbers to realize contact as different sights; The voice call service of prior art also can't be catered to this kind demand well.
Summary of the invention
The technical problem that the present invention solves is to provide a kind of call information processing method and call information processing system, can be so that calling each side all participates in calling out as the callee and the initiator can not participate in calling out.
For this reason, the technical scheme of technical solution problem of the present invention is: a kind of call information processing method is provided, comprises step:
1) the message pick-up subsystem receives user's call request, and submits to professional control subsystem by internet access gateway; Described call request comprises list of numbers at least;
2) professional control subsystem is resolved aforementioned call request, obtains address from aforementioned list of numbers, and by communication gate to the request of telecommunication path network-originated call, realize to call out the connection of each side.
Wherein, in described step 1) and 2) between also comprise:
Professional control subsystem is judged whether validated user of user, if then enter step 2); If not, then refusal provides service.
Wherein, before described step 1), also comprise:
The message pick-up subsystem receives user's log-on message, and submits to professional control subsystem by internet access gateway;
Professional control subsystem is judged whether validated user of user according to aforementioned log-on message, if then enter step 1); If not, then refusal provides service.
Wherein, in the described step 1, the message pick-up subsystem adopts Short Message Service Gateway to transmit the call request of gateway by Internet application system reception user by special service number or WEB server by WEB webpage or the Internet integrated application, and submits to Service Management Unit by internet access gateway.
Wherein, described step 2) specifically comprise:
21) Service Management Unit checks whether the user has rights of using, if then continue step 22); If not, then stop this calling;
22) Service Management Unit judges in the list of numbers of call request whether contain User Identity, if then enter step 23); If not, then directly enter step 24);
23) trigger the number translation unit, start the number translation process, User Identity is translated into corresponding user's address;
24) Service Management Unit checks whether each address is legal, if then continue step 25); If not, then abandon calling to this number;
25) Service Management Unit is submitted the number of request call to the call manager unit, enters the call scheduling formation;
26) the call manager unit is by communication gate, at the call queue of each Service Management Unit submission, to the request of telecommunication path network-originated call.
Wherein, described step 21) in, described rights of using comprise user's calling authority, clearing credit and/or called party's call policy.
Wherein, described step 2) comprise also that afterwards professional control subsystem receives the feedback of telecommunication path network, behind the end of conversation, charge accounting unit calculation of talk time summation, and the user who makes a call chargeed.
Wherein, also comprise subscription time information in the described call request.
The present invention also provides a kind of call information processing system that is used to implement aforementioned call information processing method, comprises message pick-up subsystem, internet access gateway, professional control subsystem and communication gate; Described internet access gateway is used for communication information receiving subsystem and professional control subsystem; Described communication gate is used to be communicated with described call information processing system and outside telecommunications communication network; Described message pick-up subsystem is used to receive user's call request and is forwarded to professional control subsystem by internet access gateway; Described professional control subsystem be used to resolve aforementioned call request and by described communication gate to the request of telecommunication path network-originated call, realize the connection of calling each side.
Wherein, described message pick-up subsystem comprises:
The WEB server is used to adopt the WEB mode to collect user login information and call request and submits to internet access gateway, is forwarded to professional control subsystem;
Gateway is transmitted in the Internet integrated application, is used to receive the call request that the user submits to by Internet application system and submits to internet access gateway, is forwarded to professional control subsystem;
Short Message Service Gateway is used to receive the user and adopts the call request of short message mode transmission and submit to internet access gateway, is forwarded to professional control subsystem;
Described professional control subsystem comprises:
Service Management Unit, be used to judge the user whether validated user, resolve call request and judge whether the user has rights of using;
The call manager unit is used to realize the dispatching management of call queue;
The number translation unit is used to realize the translation of User Identity to the user communication address;
The charge accounting unit is used for the call information processing system business that the user uses is added up and chargeed.
With respect to prior art, the invention has the beneficial effects as follows: at first, because the present invention receives user's call request by the message pick-up subsystem, by professional control subsystem by communication gate to the request of telecommunication path network-originated call, the each side of make to participate in calling out all can be used as the callee and participates in calling out.Secondly, because professional control subsystem is sent call request according to the list of numbers in the call request, make that the initiator can not participate in calling out.
In addition, professional control subsystem can also be set up according to the subscription time in user's the call request and call out.And Short Message Service Gateway is provided, can receives the call request that the user submits to by short message mode, expand communication service, satisfy the miscellaneous service demand.In addition, can be according to circumstances whether validated user authenticates to the user before the user submits call request to or after submitting call request to, improved the fail safe of system business.
In addition, charging way of the present invention is comparatively flexible.And the identify label in the list of numbers can be translated into addresses such as telephone number or IP address, can adapt to user's multiple business demand.
Description of drawings
Fig. 1 is the theory diagram of call information processing system of the present invention;
Fig. 2 is the networking structure schematic diagram of call information processing system of the present invention;
Fig. 3 is the flow chart of call information processing method of the present invention;
Fig. 4 is the flow chart of call information processing method first embodiment of the present invention;
Fig. 5 is the flow chart of call information processing method second embodiment of the present invention;
Fig. 6 is the flow chart of call information processing method the 3rd embodiment of the present invention.
Embodiment
See also Fig. 1, call information processing system of the present invention comprises message pick-up subsystem, internet access gateway, professional control subsystem and communication gate; Described internet access gateway is used for communication information receiving subsystem and professional control subsystem, and makes professional control subsystem to carry out physical isolation with the external world, plays shielding action, thereby improves the fail safe of system; Described communication gate is used to be communicated with described call information processing system and outside telecommunications communication network.
Wherein, described message pick-up subsystem is used to receive user's call request and is forwarded to professional control subsystem by internet access gateway; Described professional control subsystem be used to resolve aforementioned call request and by described communication gate to the request of telecommunication path network-originated call, realize that calling each side communicates with each other, and can also be used for the user who makes a call is chargeed.The described user who makes a call can participate in calling out and also can not participate in calling out.
Among the present invention, described outside telecommunications communication network includes but not limited to that NGN network (next generation network), intelligent network etc. can be finished based on described call request from call information processing system and professional communication network such as call out to connect.
See also Fig. 2, described message pick-up subsystem comprises WEB server, the Internet integrated application forwarding gateway and Short Message Service Gateway, carries out data interaction by internet access gateway and professional control subsystem.Certainly, gateway is transmitted in described WEB server, the Internet integrated application and Short Message Service Gateway can adopt discrete device, also any two or three device can be integrated.
Described WEB server is used to provide user's service interface, adopts the WEB mode to collect user login information and call request and submit to internet access gateway, is forwarded to professional control subsystem.
Described call request comprises that at least the user wishes the list of numbers of the calling each side that participates in conversing, and described list of numbers can be put down in writing User Identity such as addresses such as telephone number, IP address or user's pet name, virtual ID, another name.Wherein, the user who makes a call can participate in calling out and also can not participate in calling out.In addition, described call request can also comprise information such as subscription time.
The integrated application of described the Internet is transmitted gateway and is connected to other Internet application system (as the application system of third party) by avenues of communication such as the Internet or special lines, receive the call request that the user submits to by the aforementioned applications system and submit to internet access gateway, be forwarded to professional control subsystem.
Described Short Message Service Gateway is used to connect sms center, receives the user and adopts the call request of short message mode transmission and submit to internet access gateway, is forwarded to professional control subsystem, forms the short message service passage between call information processing system and the user.Described sms center can be sms center or other similar sms center of telecom operators' (as mobile service, Personal Handyphone System service provider etc.).
Certainly, described message pick-up subsystem also be used for by number of ways receive the user the business application, request such as open, stop, receiving the requests such as accepting, open, stop of affiliate's business, and passage such as traffic volume measurement inquiry be provided.
Be appreciated that described message pick-up subsystem can also adopt other to offer user's service channel, comprises Voice Peripheral etc.
Described professional control subsystem comprises Service Management Unit, call manager unit, charge accounting unit and number translation unit.Aforementioned each unit forms comparatively safe internal network, carries out physical isolation with the external world, only respectively by internet access gateway and communication gate communication information receiving subsystem and outside telecommunications communication network.Certainly, described each unit can adopt discrete device, also can with any two or three or four kind of unit integrate.
Described Service Management Unit be used to judge the user whether validated user, resolve call request and judge whether the user has rights of using; User Identity such as user's pet name, virtual ID or the another name put down in writing in the list of numbers with call request are forwarded to the number translation unit; Obtain the maximum duration that to converse by the charge accounting unit, number and maximum duration are committed to the call manager unit.Certainly, described Service Management Unit can also be used for process user the business application, request, the management of accepting, open, stopping of affiliate's business, functions such as traffic volume measurement inquiry such as open, stop.
Described call manager unit is used for the dispatching management of Business Stream, comprises scheduling, management and the statistics of call queue.
Described number translation unit is used to have the service business of " maintaining secrecy " conversation demand, and translation, the search function of User Identity such as user's pet name, virtual ID, another name to addresses such as actual subscriber directory number or IP addresses are provided.
Described charge accounting elemental area is used for the call information processing system business that the user uses is added up to user who makes a call and Internet application system service provider (as third party).The user can adopt modes such as prepayment mode or back paying to use business.When adopting prepayment mode, described charge accounting unit manages user's pre-payment, in real time the professional operating position of supervisory user.As user when Sorry, your ticket has not enough value, the informing business administrative unit terminates as the user service is provided.Certainly, also can provide certain credit line for the user by call information processing system.
Be understandable that to have database (figure does not show) in the described professional control subsystem, in order to storage subscriber identity information, user account information and number strategy.
Described subscriber identity information comprises account name, password and calling authority, and described calling authority can be that domestic trunk call or international long-distance are called out authority etc.
Described user account information comprises account name, way of paying and clearing credit (account balance or credit line), and described way of paying can be that payment is paid, concentrated in pre-payment, back.Concentrated payment is all professional consumption of specific customer group, unifiedly pays by an account.
Described number strategy comprises buddy list, professional list, blacklist etc.The user can be with various communication modes and the number of oneself, input system; Simultaneously can be various relevant other peoples' contact number also adds among the individual roster.On the one hand, the pet name/virtual ID of user can be bound by number strategy and user's telephone number or other information that can call out.On the one hand, can use these information, formulate the call policy of oneself.As: the time that is on duty, when others calls out oneself, be transferred to Work Telephone automatically; Quitting time, be transferred to mobile phone or home phone number automatically.On the other hand, have blacklist function and buddy list function, buddy list stipulates who can call out user's private telephone (mobile phone and home phone number), and who cannot; The blacklist function then can be shielded to unwelcome calling fully.The user can formulate and revise the number strategy of oneself by multiple modes such as website and SMSs.
Be appreciated that described subscriber identity information and number strategy can be documented in the database by multiple modes such as WEB website and SMSs when the user registers; Also can when the user's modification personal information, make amendment.
See also Fig. 3, call information processing method of the present invention is applicable to aforementioned call information processing system, comprises step:
1) described message pick-up subsystem receives the call request that the user submits to, and submits to professional control subsystem by internet access gateway.Described call request comprises that at least the user wishes the list of numbers of the calling each side that participates in conversing, and described list of numbers can be put down in writing User Identity such as addresses such as telephone number, IP address or user's pet name, virtual ID, another name.In addition, described call request can also comprise data such as subscription time.
2) described professional control subsystem is resolved aforementioned call request, obtains address from list of numbers, and by described communication gate to the request of telecommunication path network-originated call, realize to call out the connection of each side.
The inventive method also comprises user identity authenticated, and promptly judges the whether step of validated user of user:
A) the message pick-up subsystem receives the log-on message that the user submits to, and submits to professional control subsystem by internet access gateway.
B) professional control subsystem is carried out authentication according to described log-on message to the user, if legal, the call request submitted to of process user then; If illegal, then refusal provides service.
Wherein, can carry out authentication by professional control subsystem earlier, again by the receipt of call application of message pick-up subsystem and be forwarded to professional control subsystem.Also can be after the receipt of call application of message pick-up subsystem and being forwarded to professional control subsystem, judge whether validated user of user by professional control subsystem, handle call request again.
Described authentication can be to judge whether system database exists corresponding user, or the phone number that makes a call necessary being etc. whether, and perhaps there is this user's record of bad behavior in system database.
Seeing also Fig. 4, is first embodiment of the inventive method, comprises step:
11) Short Message Service Gateway receives the user with the call request that short message mode sends by the special service number of mobile network, is forwarded to Service Management Unit by internet access gateway.Described call request comprises the user's that needs are called out list of numbers.Described list of numbers can be put down in writing User Identity such as addresses such as telephone number, IP address or user's pet name, virtual ID, another name.
12) described Service Management Unit is checked user's rights of using, comprises user's calling authority, clearing credit and called party's call policy.When following situation occurring, by Short Message Service Gateway to user's returning remind message and stop this calling:
Customer call range limited (as: no international call authority);
The user settles accounts credit (as credit line or account balance) deficiency;
Called party's call policy refusal is accepted this user's calling.
13) described Service Management Unit judges whether contain User Identity such as user's pet name, virtual ID or another name in the list of numbers, if then enter step 15); If not, then directly enter step 16).
14) trigger the number translation unit, start the number translation process, the user is asked User Identity such as the user's that converses the pet name and virtual ID translate into addresses such as corresponding user's telephone number or IP address.
15) Service Management Unit is checked the legitimacy of each number, if number belongs to illegal call number (as illegal numbers such as 119), then abandons the calling to this number, and returns corresponding information and give the user.
16) Service Management Unit is retrieved the maximum duration that this calling party can converse from the charge accounting unit, and submits the number and the maximum duration of request call to the call manager unit, enters the call scheduling formation.
17) the call manager unit is by communication gate, at the call queue of each Service Management Unit submission, to the request of telecommunication path network-originated call.
18) after the calling of all legal numbers is established (the line is busy and ring unanswered except) then called out each side and just can have been communicated with each other.
19) professional control subsystem receives the feedback from the telecommunication path network behind call setup, and judges whether conversation finishes.
20) behind end of conversation, the charge accounting unit can calculate the air time summation of all correspondent, and the account number that the user who makes a call uses is chargeed, and deducts cost of the phone call from described number of the account.
Seeing also Fig. 5, is second embodiment of the inventive method, and its process and first embodiment are roughly the same, and difference is: adopt the WEB server to receive user's log-on message (user account and password) and call request.
See also Fig. 6, be the 3rd embodiment of the inventive method, its process and first embodiment are roughly the same, and difference is: adopt the Internet integrated application to transmit gateway and receive user's (as network gaming user, chat user) in inner call request and the list of numbers of directly submitting to of other Internet application system.
Certainly, can also receive user's call request by approach such as landline telephone voice telephone traffic platforms.
In sum, system and method of the present invention is based on the transmission support of NGN network, conventional voice communications net and VoIP communication network, towards vast personal consumption user and internet industry user, comprehensive, value-added communication service are provided, make user's use more convenient, form is abundanter, and, can satisfy different user group's specific communication demand.
The above only is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.

Claims (10)

1, a kind of call information processing method is characterized in that, comprises step:
1) the message pick-up subsystem receives user's call request, and submits to professional control subsystem by internet access gateway; Described call request comprises list of numbers at least;
2) professional control subsystem is resolved aforementioned call request, obtains address from aforementioned list of numbers, and by communication gate to the request of telecommunication path network-originated call, realize to call out the connection of each side.
2, call information processing method according to claim 1 is characterized in that: in described step 1) and 2) between also comprise:
Professional control subsystem is judged whether validated user of user, if then enter step 2); If not, then refusal provides service.
3, call information processing method according to claim 1 is characterized in that: also comprised before described step 1):
The message pick-up subsystem receives user's log-on message, and submits to professional control subsystem by internet access gateway;
Professional control subsystem is judged whether validated user of user according to aforementioned log-on message, if then enter step 1); If not, then refusal provides service.
4, according to each described call information processing method of claim 1 to 3, it is characterized in that: in the described step 1, the message pick-up subsystem adopts Short Message Service Gateway to transmit the call request of gateway by Internet application system reception user by special service number or WEB server by WEB webpage or the Internet integrated application, and submits to Service Management Unit by internet access gateway.
5, call information processing method according to claim 4 is characterized in that, described step 2) specifically comprise:
21) Service Management Unit checks whether the user has rights of using, if then continue step 22); If not, then stop this calling;
22) Service Management Unit judges in the list of numbers of call request whether contain User Identity, if then enter step 23); If not, then directly enter step 24);
23) trigger the number translation unit, start the number translation process, User Identity is translated into corresponding user's address;
24) Service Management Unit checks whether each address is legal, if then continue step 25); If not, then abandon calling to this number;
25) Service Management Unit is submitted the number of request call to the call manager unit, enters the call scheduling formation;
26) the call manager unit is by communication gate, at the call queue of each Service Management Unit submission, to the request of telecommunication path network-originated call.
6, call information processing method according to claim 5 is characterized in that: described step 21), described rights of using comprise user's calling authority, clearing credit and/or called party's call policy.
7, call information processing method according to claim 1, it is characterized in that: comprise also afterwards that described step 2) professional control subsystem receives the feedback of telecommunication path network, behind the end of conversation, charge accounting unit calculation of talk time summation, and the user who makes a call chargeed.
8, call information processing method according to claim 1 is characterized in that: also comprise subscription time information in the described call request.
9, a kind of call information processing system that is used to implement call information processing method as claimed in claim 1 is characterized in that: comprise message pick-up subsystem, internet access gateway, professional control subsystem and communication gate; Described internet access gateway is used for communication information receiving subsystem and professional control subsystem; Described communication gate is used to be communicated with described call information processing system and outside telecommunications communication network; Described message pick-up subsystem is used to receive user's call request and is forwarded to professional control subsystem by internet access gateway; Described professional control subsystem be used to resolve aforementioned call request and by described communication gate to the request of telecommunication path network-originated call, realize the connection of calling each side.
10, call information processing system according to claim 9 is characterized in that, described message pick-up subsystem comprises:
The WEB server is used to adopt the WEB mode to collect user login information and call request and submits to internet access gateway, is forwarded to professional control subsystem;
Gateway is transmitted in the Internet integrated application, is used to receive the call request that the user submits to by Internet application system and submits to internet access gateway, is forwarded to professional control subsystem;
Short Message Service Gateway is used to receive the user and adopts the call request of short message mode transmission and submit to internet access gateway, is forwarded to professional control subsystem;
Described professional control subsystem comprises:
Service Management Unit, be used to judge the user whether validated user, resolve call request and judge whether the user has rights of using;
The call manager unit is used to realize the dispatching management of call queue;
The number translation unit is used to realize the translation of User Identity to the user communication address;
The charge accounting unit is used for the call information processing system business that the user uses is added up and chargeed.
CNB2004100341869A 2004-04-23 2004-04-23 A call information processing method and call information processing system Expired - Fee Related CN1299535C (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102148775A (en) * 2010-02-05 2011-08-10 陈剑峰 Webpage call service gateway, call service system and method
CN105812102A (en) * 2014-12-31 2016-07-27 北京大唐高鸿数据网络技术有限公司 Call authority management method for distributed VoIP network
CN108391018A (en) * 2017-02-08 2018-08-10 曾梦颖 A kind of method and system dialed of reserving by phone

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
AU1903800A (en) * 1999-12-10 2001-06-18 Thain Ting Ho A system for generating a notification signal to indicate an incoming internet communication
US6714635B1 (en) * 2002-09-10 2004-03-30 Voyant Technologies, Inc. Method for reservation-less instant group conferencing
US8411594B2 (en) * 2002-09-20 2013-04-02 Qualcomm Incorporated Communication manager for providing multimedia in a group communication network

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102148775A (en) * 2010-02-05 2011-08-10 陈剑峰 Webpage call service gateway, call service system and method
CN102148775B (en) * 2010-02-05 2015-08-05 陈剑峰 Webpage call service gateway, call service system and method
CN105812102A (en) * 2014-12-31 2016-07-27 北京大唐高鸿数据网络技术有限公司 Call authority management method for distributed VoIP network
CN105812102B (en) * 2014-12-31 2019-10-25 北京大唐高鸿数据网络技术有限公司 The call authority management method of distributed voip network
CN108391018A (en) * 2017-02-08 2018-08-10 曾梦颖 A kind of method and system dialed of reserving by phone
CN108391018B (en) * 2017-02-08 2021-07-06 曾梦颖 Method and system for making telephone call by appointment

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Granted publication date: 20070207