CN108391018A - A kind of method and system dialed of reserving by phone - Google Patents
A kind of method and system dialed of reserving by phone Download PDFInfo
- Publication number
- CN108391018A CN108391018A CN201810110378.5A CN201810110378A CN108391018A CN 108391018 A CN108391018 A CN 108391018A CN 201810110378 A CN201810110378 A CN 201810110378A CN 108391018 A CN108391018 A CN 108391018A
- Authority
- CN
- China
- Prior art keywords
- reservation
- phone
- information
- dialing
- telephone
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42008—Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4535—Network directories; Name-to-address mapping using an address exchange platform which sets up a session between two nodes, e.g. rendezvous servers, session initiation protocols [SIP] registrars or H.323 gatekeepers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/562—Brokering proxy services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
- H04L67/62—Establishing a time schedule for servicing the requests
Abstract
The invention discloses a kind of exchange methods reserved by phone and dialed：Reservation side is dialed to send out including thing by content, the reservation side's of dialing identification code and the reserve requests information for preengaging reciever identification code；Solicited message is by internet to dialing subscription server, it dials subscription server and extracts the reservation side's of dialing identification code and reservation reciever identification code from solicited message, inquire the telephone number of the reservation side's of dialing identification code binding in database, preengage reciever identification code corresponding IP address at present, the digit phone number of the reservation side's of dialing identification code binding is inserted into former reserve requests information, corresponding IP address forwards reservation information as destination at present to preengage reciever identification code；Reservation reciever receives information, and confirmation is answered, and using the IP address of the reservation side of dialing in the reservation information received as destination, loopback inserts the confirmation message of oneself telephone number；The reservation side of dialing receives confirmation message, extracts the side's of being reserved telephone number, initiates telephone call to the side of being reserved.
Description
Technical field
The present invention relates to telephone field more particularly to a kind of information interacting method dialed and systems of reserving by phone.
Background technology
Phone is the indispensable tool of people's communication, current telephone system be based on digit phone number into
Row dial with switched connection, and there are following points, first, can not know the present situation of other side when dialing, can only dial
Or just knowing subscriber engaged afterwards or inquiring again whether facilitate speech after connecting phone, or not yet connect just by rejection.Second is that
Efficiency is low, such as inquires a telephone counseling business, but after getting through, and may be notified that be an other phone to handle
This thing, other side tell you new number, then dial again that repeatedly dialing repeatedly can just achieve one's goal.For another example, at present
Service calls (Call Center) squeeze into after, after inputting many buttons by Voice Navigation, be often apprised of attend a banquet it is no-trunk, etc.
It waits for for a long time.Third, digital number is easy to be leaked, it can also be dialed at random and connect and harassed.
Invention content
According to one embodiment of present invention, a kind of exchange method dialed of reserving by phone, this method include：It dials pre-
About side sends out telephone call reserve requests information, which includes that thing is connect by content, the reservation side's of dialing identification code and reservation
Recipient's identification code；Solicited message first by data link and internet to subscription server is dialed, dial subscription server from
The extraction reservation side's of dialing identification code and reservation reciever identification code, inquire and preengage the side's of dialing identification in database in solicited message
The digit phone number of code binding, query-reservation reciever identification code corresponding IP address at present, in former reserve requests information
It is inserted into the digit phone number of the reservation side's of dialing identification code binding, corresponding IP address is at present to preengage reciever identification code
Destination forwards reservation information；Reservation reciever receives information, it is seen that thing is by information and dials reservation side's telephone number, confirms
It answers, using the IP address of the reservation side of dialing in the reservation information received as destination, loopback inserts oneself telephone number really
Recognize information；The reservation side of dialing receives confirmation message, extracts the side's of being reserved telephone number, from telephone network initiation telephone call to
The side of being reserved.
Another aspect of the invention, a kind of call management method dialed of reserving by phone are answered when there is phone incoming call
Root compares the reserve requests number having been acknowledged according to caller identification calling number, if the two is consistent, triggered as normal phone shakes
Bell, while explicit reservation thing is by information；If without reservation recording, ring is mute；After end of conversation, if callee is ready to stay
Lower telephone number gives the reservation side of dialing, and sends confirmation and leaves message registration to reservation side is dialed, and dials reservation side and generates call note
Record.
The invention also includes a kind of processing side of being reserved method that the line is busy, this method includes：The side of being reserved is from data
Link receives telephone call reserve requests, detects itself call module and is in engaged condition, then returns before dialing reservation square mesh
Whether the line is busy is ready to receive the information of the line is busy end notification, and the reservation side of dialing selects to receive option, and the side of being reserved is conversing
Module terminates that the reservation side of dialing is notified to initiate to dial reservation again after the line is busy.
The invention also includes a kind of reservation processing method that processing service calls are lined up, reserve requests are exhaled to service calls
Enter agency, the phone incoming call agency's extraction reservation side's of dialing telephone number, and sent out to customer service CTI modules with this telephone number pre-
Queue request is accounted for, and inquires current queue position and informs that the reservation side of dialing, reservation dial root and change according to queue, selection is suitable
Opportunity make a phone call, after telephony access, CTI is inserted into telephone queue according to calling number and its advance pre-empted spot.
The invention also includes a kind of method of telephone number and reservation identification code binding, the word of to one's name attribute,
Digital information if the private savings license plate number of oneself is as identification code, is bound with telephone number as identification code, be stored in dial it is pre-
About in the database of server, oneself is dialed when others needs to move vehicle, car plate reservation can be directly inputted；While second
A telephone number can also be bound, and ensured that two numbers of a mobile phone can be preengage at random and dialed success.
Description of the drawings
The present invention is illustrated by legend, and the present invention is not limited to the figure in attached drawing, the similar ginseng in these attached drawings
It examines and indicates similar element.
Fig. 1 is according to the mobile phone of an embodiment of the present invention and the frame diagram of mobile telephone system；
Fig. 2 is the frame diagram of another embodiment of the present invention, the frame diagram of mobile phone and fixed-line telephone composition；
The flow chart of the mobile telephone registration process of Fig. 3 A an embodiment of the present invention；
The flow chart of the fixed-line telephone registration process of Fig. 3 B an embodiment of the present invention；
The flow chart of more ID binding procedures of Fig. 4 an embodiment of the present invention；
User interface schematic diagram in Fig. 5 A an embodiment of the present invention；
User interface schematic diagram in Fig. 5 B an embodiment of the present invention；
Fig. 6 is to realize the detailed functions module frame communicated between two mobile phones according to an embodiment of the present invention
Figure；
Fig. 7 is to realize the flow frame diagram communicated between two mobile phones in an embodiment of the present invention；
Fig. 8 is to realize the overall workflow figure communicated between two mobile phones in an embodiment of the present invention；
Fig. 9 is to be led between achievement unit mobile phone and the fixed-line telephone for having CTI functions according to an embodiment of the present invention
The detailed functions module frame figure of news；
Figure 10 is to be led between achievement unit mobile phone and the fixed-line telephone for having CTI functions according to an embodiment of the present invention
The flow frame diagram of news；
Figure 11 is to be led between achievement unit mobile phone and the fixed-line telephone for having CTI functions according to an embodiment of the present invention
The overall workflow figure of news；
Figure 12 is to lead to according between an embodiment of the present invention, achievement unit mobile phone and the fixed-line telephone without CTI functions
The detailed functions module frame figure of news；
Figure 13 is to be led between achievement unit mobile phone and the fixed-line telephone for having CTI functions according to an embodiment of the present invention
The flow frame diagram of news；
Figure 14 is to lead to according between an embodiment of the present invention, achievement unit mobile phone and the fixed-line telephone without CTI functions
The overall workflow figure of news；
Specific implementation mode
On the one hand it is that dial mode not only supports tradition the present invention relates to a kind of method and system reserved by phone and dialed
Digital number, and can will represent the text information of oneself attribute as called disclosed identification code, by dialing reservation
Information exchange is completed to confirm and is ready to answer and transmit the side's of being reserved number.Another aspect of the present invention is to allow calling party can
To know counterpart telephone before dialing, whether the line is busy, when terminates that the line is busy.In addition, the call just meeting after callee's confirmation
Normal jingle bell, harassing call will be muted.The following description and attached drawing are elaborating and explaining to the present invention, and not
It can be counted as limitation of the invention.
Fig. 1 show the frame diagram of the system according to one of the present invention typical embodiment.The system includes extremely
Few one be connected to internet 103 dial subscription server 111, a mobile client 104 for being connected to internet 103,
Other one be connected to internet 103 and 104 mutually matched client 105 of mobile client, completes mobile calls
Mobile phone exchange network 101.Data link 108 is internet 103 with mobile client 104,105, dial reservation clothes
Information interaction passage between business device 111, mobile phone link 109 are used between mobile client 104, mobile client 105
Telephone call, connecting and call etc..In mobile network's evolution, 109 liang of data link 108 and mobile phone link
Person may merge on a physical layer, the former is mainly that internet information transmits, and be to link up destination with IP address, the latter is language
Sound establish, release and call information transmit, with telephone number be link up destination, be herein for clearer description,
The two is distinguished.
Described dials data link of the subscription server 111 by IDC (Internet Data Center) computer room
108 are deployed in internet 103, dial identification code of the subscription server 111 for managing all mobile clients 104 and 105
(ID) and the telephone number of binding and the IP that is used in internet 103 of mobile client 104, mobile client 105
Location.
Mobile client 104,105 generally uses the data link of the modes such as WIFI and LTE, TD-SCDMA or WCDMA
108 connection internets 103.Mobile client 104,105 can be completed and be dialed reservation clothes by Internetwork link 108 in this way
111 interaction registration of business device, login send reservation and receive the information such as reservation.
Mobile client 105 is dialed in the reservation of mobile client 104, and mobile client 104 inputs the origin of an incident in reservation interface
The ID that information and mobile client 105 are externally announced, by reserve button, mobile client 104 is built-in with reservation management clothes
The IP or domain name of business device 111, information is dialed in reservation so just will be sent to reservation management server by internet 103
111, reservation management server 111 inquires the phone number bound at present first according to the login ID of mobile client 104
And network ip address inquires its corresponding network ip address further according to by the ID that about side's mobile client 105 is externally announced,
Reservation information is changed to be sent to by information, the content of reservation side's telephone number comprising thing by about square mobile client 105,
Corresponding operation may be selected by about square mobile client 105 and such as receive reservation, and loopback actual telephone number, just complete one
The information exchange of secondary reservation.
It dials after the completion of reservation information interaction, the true number that mobile client 104 is replied with mobile client 105 leads to
Cross mobile phone link 109, mobile phone exchange network 101 complete with 105 call of mobile client, ring, connection,
The function of call.Mobile client 105 preengages number and 109 incoming number two of mobile phone link by Internetwork link 108
The function of incoming call management is completed in the comparison of person's information, and such as the two telephone number is consistent, phone normal ringer, while showing the origin of an incident
Information.If the two telephone number is inconsistent, incoming call will be muted.Mobile client 105, will certainly if being ready after end of conversation
Oneself telephone number leaves mobile client 104 for, can select to leave contact number by client end interface to other side, mobile visitor
Family end 104 can generate record after receiving information in message registration.
Fig. 2 is according to the frame diagram of another preferred embodiment of system of the present invention, including being connected to internet
103 dial subscription server 111, and a mobile client 104 for being connected to internet 103, one is connected to internet
103 computer and fixed-line telephone CTI integrated clients 106, a computer for being connected to internet 103 and the non-CTI of fixed-line telephone
Integrated client 107, mobile phone exchange network 101, mobile phone link 109, fixed-line telephone exchange network 102, fixed electricity
Talk about link 110, telephone intercommunication link 114.Data link 108 is based on internet 103 and mobile client 104, computer
With the non-CTI integrated clients 107 of fixed-line telephone CTI integrated clients 106, computer and fixed-line telephone, dial subscription server
Information interaction passage between 111, using IP address as addressing mode.Mobile phone link 109, fixed-line telephone link 110 divide
It Yong Yu not mobile client 104 and fixed-line telephone CTI integrated clients 106 and computer and the non-CTI integrated clients of fixed-line telephone
107 phone call functions, using telephone number as addressing system, telephone intercommunication link 114 is used for fixed-line telephone and mobile phone
Intercommunication.
Computer is dialed with fixed-line telephone CTI integrated clients 106 for example, at this time with the reservation of mobile client 104 now
Computer has CTI (Computer Telephony Integration) to be integrated with phone, and computer and phone can cooperate with work
Make.The multi-purpose occasions such as heart (Call Center) in a call of this scene, its main feature is that incoming call exhalation amount is larger, telephone line
And operator attend a banquet it is numerous.Mobile client 104 inputs thing by information and the integrated visitors of fixed-line telephone CTI in reservation interface
The telephone number that family end 106 is externally announced, by reserve button, mobile client 104 is built-in with reservation management server 111
Reservation information thus will be sent to reservation management server by IP or domain name by data link 108 and internet 103
111, reservation management server 111 inquires the phone number bound at present first according to the login ID of mobile client 104
And network ip address inquires its correspondence further according to by the number that about side's fixed-line telephone CTI integrated clients 106 are externally announced
Network ip address, using this IP as destination, by reservation information increase reservation side's telephone number, pass through 108 He of data link
Internet 103 is sent to by about side's fixed-line telephone CTI integrated clients 106, by about side's fixed-line telephone CTI integrated clients 106
It usually attends a banquet relatively busy, situation that current reservation can be stood in line feeds back to mobile client 104, for example is currently 15 to attend a banquet, before
Have in 50 people queuing, if the selection of mobile client 104 continues to be lined up, fixed-line telephone CTI integrated clients 106 will be mobile visitor
The number at family end 104 is inserted into queue queue, and by queue variation progress notification mobile client 104, works as mobile client
104 when thinking close to the queue position of anticipation, for example there are two people, mobile client 104 to pass through mobile phone chain before queue
Road 109, mobile telephone exchange network 102, telephone intercommunication link 114 and fixed telephone network 102 and fixed-line telephone link 110 are complete
Pairs of fixed-line telephone CTI integrated clients 106 are dialed, and fixed-line telephone integrated client 106 receives mobile client 104 and exhales
Enter request, which is inserted into the queue preempted originally, to the access for completing to attend a banquet with less Call Waiting time.
Mobile client 104, fixed-line telephone integrated client 106 are dialed in the reservation of fixed-line telephone CTI integrated clients 106
The ID that thing is externally announced by information and mobile client 104 is inputted in reservation interface, by reserve button, fixed-line telephone
CTI integrated clients 106 are built-in with the IP or domain name of reservation management server 111, and reservation information is thus passed through data-link
Road 108 and internet 103 are sent to reservation management server 111, and reservation management server 111 is first according to fixed-line telephone CTI
The login ID of integrated client 106 inquires the telephone number bound at present and network ip address, further according to mobile by about side
The ID that client 104 is externally announced inquires its corresponding network ip address, by reservation information be changed to comprising thing by information,
The combination of reservation side's telephone number is sent to by data link 108 and internet 103 by about square mobile phone client
104, corresponding operation may be selected by about square mobile client 104, such as receive reservation, and loopback actual telephone number, just complete
The information exchange of primary reservation, true number that fixed-line telephone CTI integrated clients 106 are replied with mobile client 104,
Pass through fixed-line telephone link 110, fixed-line telephone exchange network 102, telephone intercommunication link 114, mobile telephone network 101, movement
Telephone link 109 realizes the function to 104 call of mobile client, ring, connection, call.Mobile client 104 is logical
The comparison for crossing both numbers information when number when Internetwork link 108 is preengage is sent a telegram here with mobile phone link 109, completes to come
The function of fulgurite reason, such as the two telephone number is consistent, phone normal ringer, while showing thing by information.Such as the two telephone number
Inconsistent, incoming call will be muted.Mobile client 104 is after end of conversation, if being ready to leave for the telephone number of oneself solid
Determine phone integrated client 106, can select to leave contact number to other side, fixed-line telephone integrated client by client end interface
End 106 can generate record after receiving information in message registration.
Computer and the non-CTI integrated clients 107 of fixed-line telephone are now dialed as example with the reservation of mobile client 104 again, this
When computer there is no CTI to be integrated with phone, this scene is mostly used in fields such as residential property repair, food delivery take-away, 120 first aids
It closes.Mobile client 104 inputs thing in reservation interface, and by information, (such as my address information, other side no longer needs to inquiry repair
Or connect people, Shipping Address) and the telephone number externally announced of the non-CTI integrated clients of fixed-line telephone 107, it is pressed by reservation
Button, mobile client 104 are built-in with the IP or domain name of reservation management server 111, will thus be sent to reservation information pre-
About management server 111, reservation management server 111 are inquired and are tied up at present first according to the login ID of mobile client 104
Fixed phone number and network ip address, further according to number externally announced by the non-CTI integrated clients of about square fixed-line telephone 107
Code, inquires its corresponding network ip address, and reservation information is changed to comprising thing by information, reservation side's telephone number content,
It is sent to by the about square non-CTI integrated clients 107 of fixed-line telephone, it is optional by the about non-CTI integrated clients 107 of square fixed-line telephone
Corresponding operation is selected, such as receives reservation (in someone's watch time section, can select to automatically confirm that reception reservation), just completes
The information exchange once preengage.At this point, mobile client 104 passes through mobile phone link 109, mobile telephone exchange network 101, electricity
It talks about interoperable links 114 and fixed telephone network 102 and fixed-line telephone link 110 is completed and on-fixed phone integrated client 107
The function of call, ring, connection, call.Due to there is no CTI integrated, it is unable to auto-associating reservation information and incoming number
Information, the non-CTI integrated clients of fixed-line telephone 107 can be closed according to reservation recording and incoming number, artificial treatment associated user
Key information (information such as address) completes worksheet processing.
Mobile client 104 is dialed in reversed booked call flow, the non-reservation of CTI integrated clients 107 of fixed-line telephone, Gu
Determining the non-CTI integrated clients 107 of phone, that thing is inputted in the reservation interface of computer is external by information and mobile client 104
The telephone number of announcement, by reserve button, the non-CTI integrated clients of fixed-line telephone 107 are built-in with reservation management server 111
IP or domain name, reservation information will be thus sent to reservation management server 111, the root first of reservation management server 111
According to the telephone number of the non-CTI integrated clients of fixed-line telephone 107, current network ip address is inquired, further according to mobile by about side
The phone that client 104 is externally announced inquires its corresponding network ip address, and reservation information is changed to believe comprising the origin of an incident
The content of breath, reservation side's telephone number is sent to by about square mobile client 104, may be selected by about side's mobile client 104
Corresponding operation, such as receives reservation, just completes the information exchange once preengage.Due to on-fixed phone integrated client 107
There is no CTI interfaces, after obtaining other side and preengaging confirmation, phone can only be dialed manually when dialing, and complete final calling.
Fig. 3 A are registration of mobile phone client flows, and after software installation, step 301 clicks registration button, 302 selection inputs
ID, 303 be that system judges whether the ID was registered, if being registered, will return to 302 and reselect the new ID of input, if not
It was registered, then arrives step 304 input handset number, step 305 system will determine that whether the number was registered, if registration
It crosses, then returns to the new phone number of 304 inputs and enter step 306 if not being registered, obtain short message verification code, input is stepped on
Registration is completed after recording password.One new registration user, phone number or phone are essential ID.
Fig. 3 B are fixed-line telephone+computer client registers flows, similar with mobile telephone registration.Software installation is after computer, step
Rapid 401 click registration button, and 402 selection input ID, 403 be that system judges whether the ID was registered, will if being registered
It returns to 402 and reselects the new ID of input, if not being registered, input telephone number to step 404, step 405 system will
Judge whether the number was registered, if registering, returns to the new telephone number of 404 inputs and enter if not being registered
Step 406, system obtains speech identifying code by voice dial herd number after answering, after inputting identifying code, login password
Complete registration.Same one new registration user, telephone number are also essential ID.
Fig. 4 is that cell-phone customer terminal binds second mobile phone and the flow of more ID, due to work and living needs, at present
The mobile phone of many people supports two numbers, and in order to meet this needs, cell-phone customer terminal is also required to second mobile phone of binding, together
When different ID is also required under different application environments, such as move vehicle, so that it may using the private car car plate of oneself as ID, again
Such as post express mail, so that it may the family's better address of oneself is combined with name as ID.Increase phone and ID, needs to log in
Client, step 501 to 503 are login process, are completed after logging in, and step 504 selection increases mobile phone or increases ID, if choosing
Increase mobile phone is selected, then enters step 505, inputs new telephone number, enters step 506, whether step 506 judges the mobile phone
It is registered or bound, if not being registered and binding, enter 507 short message verification codes for obtaining the second phone number, verification is logical
Later it can bind, if mobile phone is registered or bound, return to step 505, re-enter number；It is selected in step 504
Increase ID, then enters step 508, input new ID and enter step 509, step 509 judges whether new ID is registered or binds
It crosses, if the binding success without if, if being registered or binding, returns to step 508, input new ID and attempted.
Fig. 5 A are cell-phone customer terminals, initiate the interface schematic diagram of telephone call reservation, are made a phone call from tradition different
To increase thing here by input frame, allow about known why thing and call.In addition, telephone call mode is not yet
Together, it not only supports digital number information, can also support text information as called contact information here.It can thus reduce
The leakage of number information.As shown in Figure 5A, others is needed to move vehicle, then the origin of an incident is to fill out " moving vehicle ", and the vehicle ID that moves that other side announces is exactly
The car plate " capital B00000 " of oneself can be completed to reserve by phone to dial connecting after reserve button；In addition, telephone call is preengage
Interface have scanning, button of taking pictures, can by the thing being generated in advance by information (such as order number, Order Date, oneself address) and
Service number (ID) generates Quick Response Code, is quickly preengage after can scanning, and reduce input error；The scene of can also taking pictures is shone
Piece as the thing dialed of reservation by attachment, for example is reported a fire, the photo that catches fire at the scene of enclosing.
Fig. 5 B are the reservation interface schematic diagrames for the side of being reserved, different from traditional call interface, in addition to common receiving and are refused
Outside exhausted button, the button options turned about and later are increased here.When about being seen thing by information, as this is exemplified as " moving
Vehicle ", but luckily have a holiday today, vehicle is driven by another friend, is listened after can only listening before if it is current telephonic communication
To the thing of vehicle to be moved, then tells one new number of other side or oneself call back and tell friend.Now, it directly selects and turns
About button, and the ID or number of friend are inputted, turning about for destination number is just completed, after friend receives reservation, you can answer electricity
Words.
Button is in the case of callee's inconvenience later, it is proposed that other side later reattempts reservation, clicks later
Button, it may appear that the option for selecting time span, after confirmation, reservation side just receives suggestion and delays reservation reply.For example select 60
After minute again about, to after the time, whether reservation side's client meeting automatic prompt preengages again is dialed.
Fig. 6, Fig. 7, Fig. 8 are to preengage the detailed component dialed and workflow explanation between two mobile clients.Fig. 6
It is the detailed component framework that server is dialed in two cell-phone customer terminals and reservation, has mobile phone to breathe out generation in every cell-phone customer terminal
Reason module (1041,1051), mobile phone incoming call proxy module (1042,1052), mobile phone call history control module (1043,
1053), cell-phone bell control module (1044,1054), mobile phone Base communication module (1045,1055).
Mobile phone Base communication module (1045,1055) completes the connection of data link 108 and mobile phone link 109,
Data link 108 is based on IP modes, is connected to internet 103, and mobile phone chain 109 is addressed based on digit phone number,
It is connected to mobile telephone network 101.Mobile phone exhalation proxy module (1041,1051) is responsible for reserving by phone the initiation dialed, and will preengage
Solicited message is dialed, is sent to and dials subscription server 111, after preengaging successfully, which is responsible for the exhalation of phone.In addition,
Receive the side of being reserved call after be ready to leave the information of telephone number, will notice communication histories of mobile phone control module (1043,
1053) message registration is generated.Mobile phone incoming call proxy module (1042,1052), which is responsible for reserving by phone, the response dialed and carrys out electric bell
Sound triggers management, and after clicking receiving reservation, basis is dialed the hair for including in the reservation information that subscription server 111 forwards
Square IP address is played, confirmation message insertion is replied and includes the hand-set digit number of oneself, and in phone incoming call, comparison incoming call number
Code and the calling number for including in the reservation information for dialing the forwarding of subscription server 111, the two is consistent, then notifies cell-phone bell
Control module (1044,1054) controls mobile phone jingle bell.The two is inconsistent, will be muted.
Dialing in subscription server 111 has database module 1111, reservation information forwarding module 1112 and network communication mould
Block 1113.Wherein store the ID of each registration user and the mutual binding relationship of telephone number in database module 1111, with
And the current IP address information of each user.The ID of digit phone number and word can be used as the object of call booking, but
When being forwarded to the side of being reserved, it is necessary to be converted to digital number information, otherwise incoming call proxy module (1042,1052) is unable to get
Number is preengage, then can not compare the incoming number by mobile telephone network 101, to trigger ring module (1044,1054) control
Jingle bell.Reservation information forwarding module 1112 by according to the request of reservation side, preengaging by the phone number of query-reservation initiator
The phone number of addition reservation initiator in information, further according to the IP address for being inquired the side of being reserved by about side ID, forwarding reservation letter
It ceases to the side of being reserved.Network communication module 1113 is to dial subscription server 111 to be connected to internet by data link 108
103 basic module, using IP as addressing mode.
Fig. 7 be with cell-phone customer terminal 104 be reservation side, cell-phone customer terminal 105 for the side of being reserved workflow signal
Figure.Phone exhalation agency 1041 completes entire phone by dialing subscription server 111 and 1052 cooperation of phone incoming call agency
Reservation dial, as receiving whether management and itself digital number that reservation side phone incoming call agency 1052 completes to send a telegram here stay
To the operation and control of other side.
Fig. 8 be with cell-phone customer terminal 104 be reservation side, cell-phone customer terminal 105 for the side of being reserved work detailed operation stream
Journey.
Step 801：Initiator's cell-phone customer terminal 104 is preengage, reservation function is dialed in startup, and mould is acted on behalf of in phone exhalation at this time
Block 1041 is opened, and is dialed id information of the interface input thing by information and the side of being reserved in reservation, after clicking reserve button, is started
Reservation.Reservation information dials 111 network ip address of subscription server as built in cell-phone customer terminal 104, logical by mobile phone basis
Believe module 1045, data link 108, internet 103, then by data link 108, reaches the net for dialing subscription server 111
Network communication module 1113 is reserved information forwarding module 1112 and receives, subsequently into step 802.
Step 802：Reservation information forwarding module 1112 submits inquiry pre- according to content of appointment, to database module 1111
Then the telephone number for preengaging initiator is inserted by the number and network ip address of the about initiator ID and side of being reserved ID bindings
In reservation information, reserve requests information is forwarded by by about square IP address, passes through the network communication mould of reservation management server 111
Block 1113, data link 108, internet 103, then by data link 108, reach the net of the side's of being reserved cell-phone customer terminal 105
Network communication module 1055 is reserve requests according to information type, which acts on behalf of mould 1052 by incoming call and receive, subsequently into step
Rapid 803.
Step 803：The side's of being reserved incoming call acts on behalf of mould 1052 and detects mobile phone first whether in call, if being reserved at present
During the line is busy, 851 are entered step.If being reserved phone at present that the line is busy, then the selection interface as shown in Fig. 5 B is popped up,
Selection receives, and enters step 805；Selection refusal, enters step 841；Selection turns about, then to enter step 831；It selects later, then
Enter step 821.
Step 805：The side of being reserved clicks accept button, and the side's of being reserved incoming call acts on behalf of mould 1052 and records the side of being reserved
The phone number is inserted into the information of confirmation by true number, for the purpose of the IP address for preengaging the side of dialing, passes through mobile phone
Base communication module 1055, data link 108, internet 103, then by data link 108, reach reservation initiator's mobile phone
Base communication module 1045 is a reservation return information according to this, which reaches phone exhalation proxy module 1041, so
After enter step 806；Meanwhile the side's of being reserved incoming call acts on behalf of mould 1052 and is extracted the reservation true number of initiator's mobile phone, waits for and
Comparison uses when fulgurite is managed.
Step 806：Reservation initiator's phone exhalation proxy module 1041 dials reservation confirmation message and packet according to what is received
The true number contained initiates call, passes through mobile phone Base communication module 1045 and mobile phone link 109 and mobile electricity
Telephone network 101 reaches the mobile mobile phone link 109 and mobile phone Base communication module 1055 of other side, due to being that incoming call is asked
It asks, is finally connected to incoming call and acts on behalf of mould 1052, subsequently into step 807.
Step 807：Incoming call acts on behalf of mould 1052 and extracts incoming number, compares the number preengage before, and the two is consistent, then into
Enter step 809.The two is inconsistent, then enters step 808.
Step 809：Mould 1052 is acted on behalf of in incoming call, and 1053 normal jingle bell of notice cell-phone bell control module is shown simultaneously with this
Thing by information, incoming number on a display screen, subsequently into step 811.
Step 811：The side's of being reserved incoming call answering, both sides start to converse, hang up the telephone, subsequently into step 813.
Step 813：According to the situation after call, the side of being reserved decides whether to be ready to stay telephone number to other side, if being willing to
Meaning, then enter step 815.If being unwilling, terminate.
Step 815：Incoming call acts on behalf of mould 1052 and preengages same path to confirm, sends the letter for being ready to leave actual telephone
Reservation initiator's phone exhalation proxy module 1041 is ceased, phone breathes out proxy module 1041 and notifies mobile phone call history control
Module 1044 generates corresponding message registration, in this way, the side's of being reserved telephone number can be obtained.
Step 808：Incoming call acts on behalf of mould 1052 and inquires whether incoming number is white list, if then entering step 810；If
It is not then to enter step 812.
Step 810：Mould 1052,1053 normal jingle bell of notice cell-phone bell control module, response call are acted on behalf of in incoming call.
Step 812：Mould 1052 is acted on behalf of in incoming call, and notice cell-phone bell control module 1053 is mute.
Step 821：The side of being reserved clicks later, the selection of time item that pop-up selection is delayed, when selection is suitably delayed
Between, allow reservation side to again attempt to, after selecting phase delay and confirming, which passes through for the purpose of the addresses IP for preengaging the side of dialing
Mobile phone Base communication module 1055, data link 108, internet 103, then by data link 108, reach reservation initiator
Mobile phone Base communication module 1045, is a reservation return information according to this, which reaches phone exhalation proxy module
1041, subsequently into step 822.
Step 822：It dials reservation side's phone exhalation proxy module 1041 and specifies new time requirement again by the side of being reserved
Reservation is submitted, enters step 802.
Step 831：The side of being reserved, which clicks, to be turned about, pop-up selection ID input frames, subsequently into step 832.
Step 832：The new side of the being reserved ID of input, after confirmation, will resubmit reservation, enters step 802.
Step 841：The side of being reserved clicks refusal, subsequently into step 842.
Step 842：Refuse information by for the purpose of the IP address for preengaging the side of dialing, passes through mobile phone Base communication module
1055, data link 108, internet 103, then by data link 108, reach reservation initiator's mobile phone Base communication module
1045, it is a reservation return information according to this, which reaches phone exhalation proxy module 1041.
Step 851：The side's of being reserved incoming call acts on behalf of mould 1052 and sends the reservation side end status information that whether receives that the line is busy, believes
Breath is for the purpose of the IP address for preengaging the side of dialing, by mobile phone Base communication module 1055, data link 108, and internet 103,
Again by data link 108, reservation initiator's mobile phone Base communication module 1045 is reached, is that letter is replied in a reservation according to this
Breath, the message reach phone exhalation proxy module 1041, are ready if dialing the selection of reservation side, 852 are entered step, if dialing
Reservation side is unwilling, then terminates.
Step 852：The line is busy terminates by callee, and the side's of being reserved incoming call acts on behalf of mould 1052 by step 851 path, sends pre-
About just the line is busy, and end message to reservation initiator's phone breathes out proxy module 1041, enters step 853.
Step 853：Phone exhalation proxy module 1041, which resubmits, dials reservation, enters step 803.
Fig. 9, Figure 10, Figure 11 are that computer and fixed-line telephone CTI integrated clients 106 are dialed in a mobile client reservation
Detailed component and workflow explanation.Fig. 9 is 104, computers of a cell-phone customer terminal and the integrated visitors of fixed-line telephone CTI
The detailed component framework of server 111 is dialed in family end 106 and reservation, has mobile phone to breathe out proxy module in cell-phone customer terminal 104
1041, mobile phone incoming call proxy module 1042, mobile phone call history control module 1043, cell-phone bell control module 1044, hand
Machine Base communication module 1045.Corresponding computer has phone to breathe out proxy module with fixed-line telephone CTI integrated clients 106
1061, phone incoming call proxy module 1062, network communication module 1063, CTI modules 1064, telephonic communication module 1065.
104 modules of cell-phone customer terminal have been discussed in detail in front, no longer repeat here.
It dials subscription server 111 to be discussed in detail in front, also no longer repeat here.
The network communication module 1063 of computer and fixed-line telephone CTI integrated clients 106 completes the company of data link 108
It connects, is based on IP modes, is connected to internet 103.Proxy module 1061 is breathed out, the initiation dialed of being responsible for reserving by phone will preengage
Solicited message is dialed, is sent to and dials subscription server 111, after preengaging successfully, module coordination CTI modules 1064 complete electricity
The exhalation of words.Incoming call proxy module 1062 is responsible for reserving by phone what the response dialed was attended a banquet with the coordination completion of CTI modules 1064
Queuing management when phone incoming call, comparison incoming number and dials the forwarding of subscription server 111 after receiving to be lined up reserve requests
Reservation information in include calling number, the two is consistent, and notice CTI modules are inserted into the position that is lined up in advance.The two differs
It causes, is discharged into common normal queue.
It is the reservation side of dialing that Figure 10, which is with cell-phone customer terminal 104, and computer is quilt with fixed-line telephone CTI integrated clients 106
The workflow schematic diagram of reservation side.Phone exhalation agency 1041 is acted on behalf of by dialing subscription server 111 with phone incoming call
1062 cooperations, the reservation for completing entire phone are dialed, and the management sent a telegram here is completed as reservation side's phone incoming call agency 1062 is received
Queuing with queue of attending a banquet is handled.
Figure 11 is with cell-phone customer terminal 104 for reservation side, and computer and fixed-line telephone CTI integrated clients 106 is are reserved
The work detailed operation flow of side.
Step 901：Initiator's cell-phone customer terminal 104 is preengage, reservation function is dialed in startup, and mould is acted on behalf of in phone exhalation at this time
Block 1041 is opened, and is dialed interface input thing by the telephone number information of information and the side of being reserved in reservation, is clicked reserve button
Afterwards, start reservation.Reservation information dials 111 network ip address of subscription server as built in cell-phone customer terminal 104, passes through hand
Machine Base communication module 1045, data link 108, internet 103, then by data link 108, subscription services are dialed in arrival
The network communication module 1113 of device 111 is reserved information forwarding module 1112 and receives, subsequently into step 902.
Step 902：Reservation information forwarding module 1112 submits inquiry pre- according to content of appointment, to database module 1111
Then the telephone number for preengaging initiator is inserted into pre- by the number and network ip address that about initiator ID and the side of being reserved are bound
About in information, reserve requests information is forwarded by by about square IP address, passes through the network communication module of reservation management server 111
1113, data link 108, internet 103, then by data link 108, reach the side's of being reserved computer and fixed-line telephone CTI collection
It is reserve requests according to information type at the network communication module 1063 of client 106, which acts on behalf of mould 1062 by incoming call
It receives, subsequently into step 903.
Step 903：The side's of being reserved incoming call, which acts on behalf of mould 1062 and accesses CTI modules 1064 first, obtains quene state of attending a banquet, with
The reservation side's of dialing telephone number and thing preempt queue queue by information, and for the purpose of the addresses IP to preengage the side of dialing, pass through net
Network communication module 1063, data link 108, internet 103, then by data link 108, reach reservation initiator's mobile phone base
Plinth communication module 1045, is a reservation return information according to this, which reaches phone exhalation proxy module 1041, inquiry
Whether receiving preemption queuing, enter step 904.
Step 904：The queue position of preemption is seen by the reservation side of dialing, and selection confirms, then enters step 905；If it is considered to
Queue position is undesirable, and selects refusal, then finish reservation.
Step 905：Phone exhalation proxy module 1041 will confirm that information, be returned along the reverse path of step 903 pre-
Mould 1062 is acted on behalf of in about square incoming call, is acted on behalf of mould 1062 and is notified CTI modules 1064 confirm to be lined up, enters step 906.
Step 906：Incoming call agency 1062 accesses CTI modules 1064 and updates queue state information, along the letter of step 903
Path is ceased, phone exhalation proxy module 1041 is passed to, subsequently into step 907.
Step 907：The reservation side of dialing judges whether queue meets and dials, and meets and then enters step 908, is unsatisfactory for, then after
The fresh information of continuous waiting step 906.
Step 908：It preengages the side of dialing and the initiation call of proxy module 1041 is breathed out by phone, by mobile phone basis
Communication module 1045 and mobile phone link 109 and mobile telephone network 101, telephone intercommunication link 114, fixed telephone network
102, fixed-line telephone link 110 reaches telephonic communication module 1065, CTI modules 1064 is then reached, subsequently into step
909。
Step 909：CTI modules 1064 extract incoming number, compare the number preengage before, and the two is consistent, are inserted into prior
The queue position of preemption, thing are gone to by synchronizing information and are attended a banquet, and enter step 910.
Step 910：It attends a banquet response, double-talk.
Figure 12, Figure 13, Figure 14 are that fixed-line telephone client 107 of the tool without CTI functions is dialed in a mobile client reservation
Detailed component and workflow explanation.Figure 12 is fixed-line telephone visitor of the 104, tools of a cell-phone customer terminal without CTI functions
The detailed component framework of server 111 is dialed in family end 107 and reservation, has mobile phone to breathe out proxy module in cell-phone customer terminal 104
1041, mobile phone incoming call proxy module 1042, mobile phone call history control module 1043, cell-phone bell control module 1044, hand
Machine Base communication module 1045.The fixed-line telephone client 107 of no CTI functions has phone to breathe out proxy module 1071, and phone is exhaled
Enter proxy module 1072, network communication module 1073, telephonic communication module 1075.
104 modules of cell-phone customer terminal have been discussed in detail in front, no longer repeat here.
It dials subscription server 111 to be discussed in detail in front, also no longer repeat here.
The network communication module 1073 of fixed-line telephone client 107 without CTI functions completes the company of data link 108
It connects, is based on IP modes, is connected to internet 103.Proxy module 1071 is breathed out, the initiation dialed of being responsible for reserving by phone will preengage
Solicited message is dialed, is sent to and dials subscription server 111, after preengaging successfully, is accomplished manually and starts telephonic communication module 1075
Complete the exhalation of phone.Incoming call proxy module 1072, the response dialed of being responsible for reserving by phone, after receiving to be lined up reserve requests,
Phone incoming call is waited for, reservation recording is manually transferred, using the duplication paste functionality of computer, quick response is completed, such as worksheet processing address
Duplication and stickup.
It is the reservation side of dialing that Figure 13, which is with cell-phone customer terminal 104, and the fixed-line telephone client 107 of no CTI functions is pre-
About square workflow schematic diagram.Phone exhalation agency 1041 acts on behalf of 1072 by dialing subscription server 111 with phone incoming call
Cooperation, the reservation for completing entire phone are dialed, and are rung as the reservation for receiving 1072 completion incoming call of reservation side's phone incoming call agency
It answers.Due to there is no CTI detecting telephone states, can only be selected later if the line is busy, but can not automatic detecting telephone the line is busy terminates.
Figure 14 is with cell-phone customer terminal 104 for reservation side, and the fixed-line telephone clients 107 of no CTI functions is the side of being reserved
Work detailed operation flow.
Step 1001：Initiator's cell-phone customer terminal 104 is preengage, reservation function is dialed in startup, and mould is acted on behalf of in phone exhalation at this time
Block 1041 is opened, and is dialed interface input thing by the telephone number information of information and the side of being reserved in reservation, is clicked reserve button
Afterwards, start reservation.Reservation information dials 111 network ip address of subscription server as built in cell-phone customer terminal 104, passes through hand
Machine Base communication module 1045, data link 108, internet 103, then by data link 108, subscription services are dialed in arrival
The network communication module 1113 of device 111 is reserved information forwarding module 1112 and receives, subsequently into step 1002.
Step 1002：Reservation information forwarding module 1112 submits inquiry pre- according to content of appointment, to database module 1111
Then the telephone number for preengaging initiator is inserted into pre- by the number and network ip address that about initiator ID and the side of being reserved are bound
About in information, reserve requests information is forwarded by by about square IP address, passes through the network communication module of reservation management server 111
1113, data link 108, internet 103, then by data link 108, reach fixed-line telephone of the side of being reserved without CTI functions
The network communication module 1073 of client 107, is reserve requests according to information type, which acts on behalf of mould 1072 by incoming call and receive
It arrives, subsequently into step 1003.
Step 1003：Mould 1072 is acted on behalf of by incoming call by the side of being reserved, and confirms reservation, and to preengage the IP address for the side of dialing
For the purpose of, by network communication module 1073, data link 108, internet 103, then by data link 108, reach reservation
Initiator's mobile phone Base communication module 1045, is a reservation return information according to this, which reaches phone exhalation and act on behalf of mould
Block 1041, enters step 1004.
Step 1004：It preengages the side of dialing and the initiation call of proxy module 1041 is breathed out by phone, by mobile phone basis
Communication module 1045 and mobile phone link 109 and mobile telephone network 101, telephone intercommunication link 114, fixed telephone network
102, fixed-line telephone link 110 reaches telephonic communication module 1075, subsequently into step 1005.
Step 1005：Artificial treatment is answered, 1075 response of telephonic communication module, double-talk.
Claims (10)
1. a kind of method dialed of reserving by phone, this method include：It dials reservation side and sends out and dial reserve requests information, the request
Information includes thing by content, the reservation side's of dialing identification code and reservation reciever identification code；Solicited message is by data link and mutually
It is networked to and dials subscription server, dial subscription server and extract the reservation side's of dialing identification code and reservation receiving from solicited message
Square identification code, inquires the telephone number of the reservation side's of dialing identification code binding in database, and query-reservation reciever identification code is current
Corresponding IP address is inserted into the telephone number of the reservation side's of dialing identification code binding in former reserve requests information, is received with preengaging
Corresponding IP address is that destination forwards reservation information to square identification code at present；Reservation reciever receives information, it is seen that thing is by information
And reservation side's telephone number is dialed, confirmation is answered, and using the IP address for preengaging the side of dialing in the reservation information received as destination, is returned
Send the confirmation message for inserting oneself telephone number；The reservation side of dialing receives confirmation message, extracts the side's of being reserved telephone number, from
Telephone network initiates telephone call to the side of being reserved.
2. according to the method described in claim 1, it is characterized in that this method further comprises：When reservation reciever has phone to exhale
It is fashionable, caller identification calling number is extracted, the reserve requests number having been acknowledged, if the two is consistent, triggered as normal phone are compared
Ring, while explicit reservation thing is by information；If without reservation recording, ring is mute；After end of conversation, if callee is ready to stay
Lower telephone number gives the reservation side of dialing, and sends and confirms the information for leaving message registration to reservation side is dialed, and dials the generation of reservation side
Message registration.
3. according to the method described in claim 1, it is characterized in that this method further comprises：The side of being reserved connects from data link
Telephone call reserve requests are received, itself call module is detected and is in engaged condition, then returns to phone before dialing reservation square mesh and accounts for
Whether line be ready to receive the information of the line is busy end notification, and the reservation side of dialing selects to receive option, and the side of being reserved is in call module knot
Beam notifies the reservation side of dialing to initiate to dial reservation again after the line is busy.
4. according to the method described in claim 1, it is characterized in that this method further comprises：Reservation reciever is service calls
The incoming call of client is acted on behalf of, the incoming call agency's extraction reservation side's of dialing telephone number, and is sent out to CTI modules with this telephone number pre-
Queue request is accounted for, and inquires and informs that the reservation side of dialing, reservation dial root and become according to queue by its current queue position of CTI modules
Change is made a phone call, and CTI modules are inserted into according to calling number and its advance pre-empted spot in telephone queue.
5. according to the method described in claim 1, it is characterized in that this method further comprises：Subscription server is dialed from request
In information extraction reservation the side's of dialing identification code, inquire database in reservation the side's of dialing identification code binding telephone number be two with
On, whole numbers are inserted into forwarding information, the side of being reserved is transmitted to.
6. according to the method described in claim 1, it is characterized in that：The thing is text information by content, and live mobile phone is clapped
Photograph and picture information, the video information of live mobile phone shooting.
7. according to the method described in claim 1, it is characterized in that：The reservation reciever identification code is the private savings car plate of oneself
Number.
8. a kind of reservation dialed of reserving by phone turns about processing method, it is characterised in that：Reservation reciever receives reservation and dials letter
Breath, it is seen that thing is by information and dials reservation side's telephone number, clicks and turns about button, inputs the new side of being reserved ID, submits reservation
To dialing subscription server.
9. processing method is postponed in a kind of reservation dialed of reserving by phone, it is characterised in that：Reservation reciever receives reservation and dials letter
Breath, it is seen that thing is by information and dials reservation side's telephone number, clicks button later and selects delay time, returns back to and dial reservation
Side, dial reservation side confirm the delay preengage, and the time prompting of agreement again submits preengage dial ask to dial preengage
Server.
10. a kind of system dialed of reserving by phone, it is characterised in that：Including dialing subscription server, mobile phone client is moved
Mobile phone switching network, computer and fixed-line telephone CTI integrated clients, fixed-line telephone switching network；Wherein, it dials in subscription server
There is database module, store the ID of each registration user and the mutual binding relationship of telephone number, and each user works as
Preceding IP address information, reservation information forwarding module are responsible to preengage the forwarding for dialing information；There is mobile phone to breathe out generation in cell-phone customer terminal
Mould is acted on behalf of in reason module, mobile phone incoming call proxy module, mobile phone call history control module, cell-phone bell control module, mobile phone exhalation
Block is for preengaging the request dialed, and for mobile phone incoming call proxy module for preengaging the response dialed, cell-phone bell control module is controlled
In mobile phone incoming call proxy module, mute, the mobile phone call history control module of access control is completed, record other side is ready to leave electricity
The message registration for talking about number is controlled by the collaborative work of the incoming call proxy module and the exhalation proxy module of itself of other side；Computer
With fixed-line telephone CTI integrated clients, there is phone to breathe out proxy module, phone incoming call proxy module and CTI modules, CTI modules
The queuing for coordinating queue of completing to attend a banquet with phone incoming call module, coordinates with incoming call proxy module and the Inbound Calls preengage is inserted
In enqueue.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710068617.0A CN106878407A (en) | 2017-02-08 | 2017-02-08 | The information interacting method and system of a kind of telephone call reservation |
| CN2017100686170 | 2017-02-08 |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN108391018A true CN108391018A (en) | 2018-08-10 |
| CN108391018B CN108391018B (en) | 2021-07-06 |
Family
ID=59165886
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710068617.0A Pending CN106878407A (en) | 2017-02-08 | 2017-02-08 | The information interacting method and system of a kind of telephone call reservation |
| CN201810110378.5A Active CN108391018B (en) | 2017-02-08 | 2018-02-05 | Method and system for making telephone call by appointment |
Family Applications Before (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710068617.0A Pending CN106878407A (en) | 2017-02-08 | 2017-02-08 | The information interacting method and system of a kind of telephone call reservation |
Country Status (1)
| Country | Link |
|---|---|
| CN (2) | CN106878407A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113286293A (en) * | 2021-06-18 | 2021-08-20 | 中易通科技股份有限公司 | Safe conversation method, device and system based on safe password key |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109698883A (en) * | 2019-01-17 | 2019-04-30 | 广州市众禾信息科技有限公司 | A kind of identification of incoming number and management-control method |
| CN113890944B (en) * | 2020-07-03 | 2023-07-21 | 中移互联网有限公司 | Conversation method, system and device |
Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1154620A (en) * | 1995-12-30 | 1997-07-16 | 三星电子株式会社 | Outgoing call reservation system and method for facsimile equipment |
| JP2003078626A (en) * | 2001-09-06 | 2003-03-14 | Nec Eng Ltd | Callback telephone merchandise reservation system |
| CN1571575A (en) * | 2004-04-23 | 2005-01-26 | 宋海儒 | A call information processing method and call information processing system |
| KR100598338B1 (en) * | 1999-12-29 | 2006-07-06 | 주식회사 케이티 | The system and method of voice message service using both internet and telephone |
| CN1809102A (en) * | 2006-01-27 | 2006-07-26 | 曾平宁 | Method of establishing voice communication with session subject prompt |
| CN101420663A (en) * | 2008-11-24 | 2009-04-29 | 深圳华为通信技术有限公司 | Communication method, terminal and system for preknowing topic of call |
| CN101442725A (en) * | 2008-12-18 | 2009-05-27 | 艾伟军 | Dial-up method convenient for user to use booking dial-back business |
| CN104301879A (en) * | 2013-07-17 | 2015-01-21 | 北京信威通信技术股份有限公司 | Method of implementing phone callback service |
| CN106559766A (en) * | 2015-09-30 | 2017-04-05 | 北京奇虎科技有限公司 | Reservation type calling, answering method and device and server based on mobile phone terminal |
-
2017
- 2017-02-08 CN CN201710068617.0A patent/CN106878407A/en active Pending
-
2018
- 2018-02-05 CN CN201810110378.5A patent/CN108391018B/en active Active
Patent Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1154620A (en) * | 1995-12-30 | 1997-07-16 | 三星电子株式会社 | Outgoing call reservation system and method for facsimile equipment |
| KR100598338B1 (en) * | 1999-12-29 | 2006-07-06 | 주식회사 케이티 | The system and method of voice message service using both internet and telephone |
| JP2003078626A (en) * | 2001-09-06 | 2003-03-14 | Nec Eng Ltd | Callback telephone merchandise reservation system |
| CN1571575A (en) * | 2004-04-23 | 2005-01-26 | 宋海儒 | A call information processing method and call information processing system |
| CN1809102A (en) * | 2006-01-27 | 2006-07-26 | 曾平宁 | Method of establishing voice communication with session subject prompt |
| CN101420663A (en) * | 2008-11-24 | 2009-04-29 | 深圳华为通信技术有限公司 | Communication method, terminal and system for preknowing topic of call |
| CN101442725A (en) * | 2008-12-18 | 2009-05-27 | 艾伟军 | Dial-up method convenient for user to use booking dial-back business |
| CN104301879A (en) * | 2013-07-17 | 2015-01-21 | 北京信威通信技术股份有限公司 | Method of implementing phone callback service |
| CN106559766A (en) * | 2015-09-30 | 2017-04-05 | 北京奇虎科技有限公司 | Reservation type calling, answering method and device and server based on mobile phone terminal |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113286293A (en) * | 2021-06-18 | 2021-08-20 | 中易通科技股份有限公司 | Safe conversation method, device and system based on safe password key |
| CN113286293B (en) * | 2021-06-18 | 2023-07-18 | 中易通科技股份有限公司 | Safe call method, device and system based on safe password key |
Also Published As
| Publication number | Publication date |
|---|---|
| CN108391018B (en) | 2021-07-06 |
| CN106878407A (en) | 2017-06-20 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US7277697B2 (en) | Method and system for establishing a teleconference over a telephony network | |
| US8755503B1 (en) | Methods and systems for call processing and for providing call progress status over a network | |
| JP4865123B2 (en) | Multi-party telephone conferencing system and method for use in an automated communication system for establishing a telephone conference call | |
| EP1703712B1 (en) | Method and server for a push-to-talk service | |
| US8385526B2 (en) | System and process for mass telephony conference call | |
| US8311199B2 (en) | Methods and systems for configuring and providing conference calls with customized caller id information | |
| JP5297039B2 (en) | Wireless device for managing inter-network telecommunications services | |
| US8532278B2 (en) | Conference call setup automation | |
| US20080037748A1 (en) | Method of and System for Conference Calling | |
| US9253319B1 (en) | Methods and systems for call connecting calls | |
| JP6031634B2 (en) | Telephone network and method | |
| US20080152113A1 (en) | Establishing a Conference Call from a Call-Log | |
| US20030035381A1 (en) | Network-based teleconferencing capabilities utilizing data network call set-up requests | |
| EP2811727B1 (en) | Conference call set-up | |
| JP2016189631A (en) | Join-us call-log and call-answer message | |
| EP2099205A1 (en) | Telephone connection control method and telephone connection control system | |
| CN101102145A (en) | A multi-party conference system originated by mobile terminal and its method | |
| CN108391018A (en) | A kind of method and system dialed of reserving by phone | |
| US8358763B2 (en) | Camping on a conference or telephony port | |
| EP1569431A1 (en) | Automatic conferencing service | |
| US8335495B1 (en) | Displaying business directory information on a mobile handset | |
| US7218718B2 (en) | Method to perform a telecommunication with dialing destination preview | |
| CA2551187C (en) | Method of and system for conference calling | |
| US9635065B1 (en) | Performing automated event services to registered end users | |
| JP2006507781A (en) | Method and system for configuring and providing a conference call |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |