CN1543611A - Method and apparatus for generating context-descriptive messages - Google Patents

Method and apparatus for generating context-descriptive messages Download PDF

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Publication number
CN1543611A
CN1543611A CNA028085973A CN02808597A CN1543611A CN 1543611 A CN1543611 A CN 1543611A CN A028085973 A CNA028085973 A CN A028085973A CN 02808597 A CN02808597 A CN 02808597A CN 1543611 A CN1543611 A CN 1543611A
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alert
context
parts
relevant
report
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Ij
安德斯·文伯格
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COMPUTER UNITED IMAGINATION Co
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COMPUTER UNITED IMAGINATION Co
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Priority claimed from US09/949,101 external-priority patent/US8291324B2/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766—Error or fault reporting or storing
    • G06F11/0769—Readable error formats, e.g. cross-platform generic formats, human understandable formats
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/04—Network management architectures or arrangements
    • H04L41/046—Network management architectures or arrangements comprising network management agents or mobile agents therefor
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0709—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
    • G06F11/324—Display of status information
    • G06F11/327—Alarm or error message display
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06T—IMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T11/00—2D [Two Dimensional] image generation
    • G06T11/20—Drawing from basic elements, e.g. lines or circles
    • G06T11/206—Drawing of charts or graphs
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0681—Configuration of triggering conditions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H04L41/0813—Configuration setting characterised by the conditions triggering a change of settings
    • H04L41/0816—Configuration setting characterised by the conditions triggering a change of settings the condition being an adaptation, e.g. in response to network events
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/085—Retrieval of network configuration; Tracking network configuration history
    • H04L41/0853—Retrieval of network configuration; Tracking network configuration history by actively collecting configuration information or by backing up configuration information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/079—Root cause analysis, i.e. error or fault diagnosis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
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  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • Human Computer Interaction (AREA)
  • Computer Hardware Design (AREA)
  • Debugging And Monitoring (AREA)
  • Computer And Data Communications (AREA)
  • Alarm Systems (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

A method for reporting the context of an alert condition is disclosed which includes reporting an alert condition associated with a subject system object, and analyzing one or more system objects associated with the alert condition to obtain context data. The method further includes generating a context message based on the context data, and outputting the context message.

Description

Be used to generate the method and apparatus of context-descriptive messages
Related application
The application is the part continuation application of the United States serial 09/949101 of submission on September 7 calendar year 2001, the 09/949101st, the U.S. Patent number 6 of issue on September 11 calendar year 2001,289,380 continuation application, US6,289,380 is U.S. Patent numbers 5 of issue on September 28th, 1999,958,012 continuation application.The application requires the right of priority of the U.S. Provisional Application sequence number 60/272,972 of submission on March 2 calendar year 2001.
The application has incorporated each relevant application into by reference all sidedly at this.
Technical field
The application relates generally to monitor and manage the field of ongoing process.Relate in particular to and be used to generate the warning that context-descriptive is provided and the system and method for diagnostic message.
Background technology
The system that the system of supervisory computer or network system or other adopt the embedded computer technology system is the various systematic parameters of monitoring usually, so that detection problem and send problem to operating personnel and report to the police.Can adopt the ongoing process of various technical monitorings.The value that monitoring is obtained that ins all sorts of ways is analyzed, comprise with the threshold value comparison, make a plurality of values relevant and at any time the chien shih value be correlated with, with situation or other incident of pinpointing the problems, never taking place.
Some systems use the generation of various technology predicted events before incident takes place.Description to this system is arranged in known U.S. Pat 6,327,550, it is all quoted at this.In this type systematic, be to make incident cause operating personnel's attention to the response of finding and predict.For example, these management systems can be issued a text message alarm and adopt different technology that text message is presented to operating personnel, as a Windows dialog box, Monitoring and Controlling platform, event log, email message, beep-page message.Described warning can also be passed through loudspeaker, and Er Mai or phone provide as audio message.Provide audio alarm message system example known, submit to and pending trial simultaneously simultaneously, in the novel application of U.S. utility of exercise question for " generation and recognizing voice are as the method and apparatus of system and network management user interface element " description is arranged, by reference it is incorporated into all sidedly at this.Known, submission simultaneously and while pending trial, exercise question is also incorporated it at this by reference all sidedly for the novel application of U.S. utility of " based on the method and apparatus of context filtering message ".
The warning announcement that generates can briefly or describe alert if detected or prediction in detail.In having, the specific features that relates to alert if is discerned with title usually a lot by the large-scale management system of management component.The typical announcement of reporting to the police for example can be:
" the page or leaf exchange of uschdb02 too much.”
" Oracle12 daily record dish is full.”
" the COOLANT TEMPERATURE of engine 3.”
" tank farm stock of chocolate cream biscuit is low.”
Some management systems can also be visited relevant to the detailed information of management component, and these parts comprise hardware configuration, software arrangements, performance and load, timetable, user, operating process and network connectivity.These information are evaded its method or are prevented that it from being useful in future for the cause and the affirmation of detection alarm condition.These information may be useful for detecting those parts that directly or indirectly had influence on by described problem also.This root-cause analysis and impact analysis can be carried out by automated tool or by operating personnel.
In some management systems, receiving the operating personnel that announce about the warning of detected or predicted problem can be by the information of the relevant corresponding object of various types of user interface search.Yet, along with the increase of management system scale, have the parts of more and more quantity, for operating personnel, remember that the title of each parts or their functions in system are more and more difficult.Therefore, original warning announcement may have only limited use, and the parts that the operator may need to have discerned by figure user's interface for searching, extracts corresponding information and analyze the real meaning of reporting to the police and start working from multiple source.
In addition, because the announcement of reporting to the police typically comprises the main information relevant with alert and if limited and information that be correlated with by management component, the user may often will travel through the multilayer user interface to find any potential useful support information.This current class practice lacks efficient, and need rely on the high-caliber expertise of operator too much.Because this user interface that is used for information retrieval is based on visual metaphor (metaphor), offset to a great extent owing to use such as the pager that transmits voice and the benefit that new transfer mode brought of phone for the demand of additional information.Though can come retrieving information by keyboard input or speech recognition on these channels, when the needs additional information, this Information Retrieval Mechanism may be just convenient inadequately.
Summary of the invention
The invention provides management system and method with improved warning message.The present invention also provides the warning system and the method that can provide a description the context of the detected warning announcement of management system condition.According to an embodiment, the invention provides and be used to report alert if contextual method, comprising: report the alert if relevant with the system of subject object; Analyze one or more system objects relevant, to obtain context data with this alert if; Generate context message based on this context data, this method also comprises this context message of output.
Description of drawings
In order more fully to understand this method and system, describe below in conjunction with accompanying drawing, wherein, same Reference numeral is represented identical feature, wherein:
Fig. 1 shows the example of business system;
But the example of the topological structure of the management system that the method according to this invention opinion that shows Figure 1B adopts;
Fig. 2 is the block scheme of explanation according to the example of parts of the present invention, as to be used to realize an embodiment of warning system method; With
Fig. 3 is an example flow chart according to an embodiment of the invention, that be used to report the contextual method relevant with alert if.
Embodiment
Example IT enterprises have been shown in Figure 1A.These IT enterprises 150 comprise LAN (Local Area Network) 155,160 and 165.IT enterprises 150 for example also comprise various hardware and software parts, such as workstation, printer, scanner, router, operating system, application program and application platform.Each parts to IT enterprises 150 can be monitored according to the present invention and manage.
But each parts according to the topological structure of the example management system 100 of managing I T of the present invention enterprise have been shown in Figure 1B.Management system 100 comprises the administration agent 120 that at least one visual workstation1 05, library of object 110, one or more management application program 115 and one or more and each management application program 115 are relevant.
Visual workstation1 05 provides the visit of various application package includes network being managed application programs 115 to the user.Visual workstation1 05 is mutual with the library of object 110 of storage and delivery request, order and event notification.Visual workstation1 05 sends the event notification of ordering and obtaining to change or add such as states object from library of object 110 to library of object 110 solicited messages, to library of object.Library of object 110 receives solicited messages from management application program 115, and these information are supplied with by being responsible in IT enterprises the administration agent 120 of monitoring and management specific features or system.
115 service object storehouses 110 are used in management, partly are for the object that uses is followed the tracks of.Library of object 110 can be the relevant assembly of being managed of a preservation or the permanent storage of system, as database.In another embodiment, management application 115 and library of object 110 can be integrated in the unit, wherein, relevant information by Management Unit are kept in the volatile memory, and carry out the task that management is used.
As shown in the figure, a structure aspect of native system is, in routine operation, the main and library of object 110 of visual workstation1 05 is carried out alternately.Can reduce network traffics like this, the performance of improvement station graph rendering reduces and to be present in the IT enterprises, and visual workstation1 05 and numerous management are used between 115, its subsystem and act on behalf of interconnected needs between 120.Certainly, the embodiment of other configuration of assembly comprised an embodiment who independently contains an integrated station assembly shown in the present invention had also considered to have.
Except that handling request, outside order and the announcement, library of object 110 can also be handled the structure of description management system 100 and the object of operation.These objects can be described transient state, load and the performance of assembly and/or system.Can use manual process or automatic discovering tool that these objects are increased (populat).
Referring now to accompanying drawing 2, show parts according to an embodiment of formation warning system of the present invention.Management application program 115 comprises warning system 200, be used to detect with report and IT enterprises 150 by the relevant alert if of management component.Warning system 200 comprises alert if detection module 205, and it comes the state of monitoring system components by analytical database 215.Database 215 comprises the system object of define system topological structure.By the analysis to the system object in the database 215, alert if detection module 205 can be discerned true or potential alert if.In case discerned alert if, module 205 generates an alert if object and it is stored in the database 210.Warning announcement module 220 is the alert if object in the analytical database 210 periodically, and reports the corresponding alert if that these objects are represented.
Warning system 200 also comprises a warning dialog manager 225, is used to generate the contextual message of descriptive system object, described system object be reported by the main body of management system alert if.In one embodiment, as shown in Figure 2, context-descriptive can be used as by the result of warning dialog manager 225 from one or more session request of operator's reception and provides.In another embodiment, warning announcement module 220 and warning dialog manager 225 can be integrated in together, and context-descriptive can provide simultaneously with the announcement of reporting to the police.
Can comprise the logical relation of physical location, this system object and other system object of related system parts, the mode of operation of this system object, the commercial processes relevant, the interests/commercial organization relevant for the context-descriptive of the system object of an alert if with this system object with this system object.
Referring now to Fig. 3, an example flow diagram that is used to report the contextual method relevant with alert if according to an embodiment of the invention has been described here.At frame 305, detect an alert if.Described alert if can be the existing conditions that needs the operator to pay close attention to, maybe may need prediction that the operator pays close attention to/potential condition about the warning of existing conditions.The technology that any those skilled in the art understood can be used to detect actual or potential alert if.
At frame 310, generated an alert if announcement.This announcement can be used to provide the device of warning to realize by text, mobile video, audio frequency or other are any.The announcement of described alert if may comprise confirms alert if and/or as parts of the system of warning main body.Be exported to an operator in the announcement of frame 315 alert if.
At frame 320, determine whether to receive the request that described warning context-descriptive is provided.If receive such request, continue to handle in frame 325 systems.In another embodiment, system can be configured to the description that the contextual complete or parts of alert if automatically are provided, and need be from operator's request.In another embodiment, system can be configured to automatically provides some contextual information, and the other contextual information is provided under operator's request.
At frame 325, analyze relevant system object to obtain contextual information.Analyze which system object and partly depend on the context message of being sought.For example, for the state as the parts of alert if main body is provided, system may only analyze the system object that those represent these main elements.On the other hand, if contextual request relates to other parts, for example, the tabulation that all its operations depend on the parts of main element is listed in request, then some or all of system objects is analyzed, to determine their characteristics of complying with to main element.
At frame 330, generate the contextual context message of describing alert if and/or main element.Described context message is output at frame 335.
In the embodiment shown, 335 can be performed repeatedly from frame 320 to frame, to allow operator's participation system in dialogue.For example, system can be in warning announcement such as " server uschdb02 has the very high risk that calamitous deceleration takes place " of frame 315 outputs.
As in this example, some information can be replaced or rephrase before the announcement of reporting to the police is output.This term can be replaced also be applied to and describe the contextual message of alert if, so that the more natural and easier personnel of being operated of this class message are understood.In this example, system uses " 75% risk " and numerical value measure word such as " severities 4 " such as " very excessive risk " and nonumeric qualitative speech such as " the calamitous decelerations " and replaces.
The context-descriptive of managed object
In order to confirm the root of problem, the user can ask " what system that is? " seek to as the announcement main body of reporting to the police by the more detailed context-descriptive of management component.At frame 335, system can respond:
" uschdb02 is key (missioncritical) nt server in Chicago Website server repository (farm).On it, move sql server.It has a replication server with automatic fault repair function that is named as uschdb02B, and this server in operation and be in normal condition.
The context of the significant term of user having been discerned the parts of being managed is used in such response.The composition of message comprises:
Uschdb02: warning dialog manager 225 is discerned the parts of being managed in sentence, does not misread and to make that sentence can self-described guaranteeing.
Crucial: database 215 is safeguarded the data of the structure of describing the system that is managed, comprising the importance characteristic of each object.Described importance characteristic can define on class level or instance-level, and can propagate as state.In the U.S. Patent application of " based on the method and apparatus of context filtering message " by name of relevant total, application simultaneously, common pending trial, the importance characteristic there is more detailed description.
Nt server: the class of sign associated components.
Chicago Website server repository: the group under the sign corresponding component, it will go through below.
Move sql server on it: this phrase is identified at the vitals that comprises in the parts of being managed.Be meant the software systems of on this server, moving in this example.In some cases, functions of components can be carried out by subassembly in the parts or subsystem.Because parts can comprise a plurality of subassemblies and/or subsystem, in one embodiment, only subassembly and/or the subsystem of report with threshold value importance characteristic obscured to avoid/to reduce.
The decline of example response: " it has a replication server with automatic fault repair function that is named as uschdb02B, and this server in operation and be in normal condition " provide about managed object, the operator may interested out of Memory.In this example, system has about the information that disposes with fault restoration of duplicating of installing for object, and uses an amount of descriptor about replication server that it is described.Warning dialog manager 225 also provides the title and the current state of replication server.
The topology location of sign managed object
In order to confirm the root of problem, the user can ask " where parts are positioned at? " seek more detailed context-descriptive to the physical unit of announcing main body as reporting to the police.At frame 335, system can respond that " uschdb02 is in Chicago, at headquarters building, at subnet xyz, in section 1234.”
Warning dialog manager 225 uses in the databases 215 determines the topological level relevant with these parts about the information of component locations, and generates a description based on the traversal from the root of level to parts.In this example, system can respond: " uschdb02 is in Chicago, at HQ, at subnet xyz, in section 1234 ".
Traffic load is described
The operator may inquisitively comprise the traffic load description in order to the out of Memory of handling (address) error situation.The operator can ask " how busy parts have? ", and system for example may respond " the traffic load on the uschdb02 high but still in normal operation range ".Such response has illustrated answers how self-described, so that reduce the risk that pronoun indicant (referents of pronouns) is misread.
Subordinate relation is described
In order to handle some alert if, the operator may wish to identify as the subordinate relation between other parts in the parts of alert if main body and the system.For the ease of such information is provided, warning dialog manager 225 is supported the subordinate relation inquiry such as " who or what depend on this parts ".
Response is to the request of information, and warning dialog manager 225 can be at frame 325 Query Databases 215 to analyze any subordinate relation relevant with main element.Information about subordinate relation can upwards be propagated by a containment (containment) level.For example, warning session module 225 can generate and export the response such as " all Web servers in the Website server repository of Chicago all depend on uschdb02 ".
Described subordinate relation can be defined clearly by user or application program, perhaps also can be derived by the relation that has been found that.Described subordinate relation also can be transmitted to other parts.For example, if application program depends on database platform, then the host of this application program also depends on this database platform.
In one embodiment, more meaningful in order to make context message, warning dialog manager 225 can avoid using the long list about parts in initial message.On the contrary, at frame 325, warning session module 225 can identify the grouping naturally of the parts that can be used to generate more significant description.For example, parts can be identified as and belong to predefined a group with different labels.If database 215 has defined the subordinate relation of pointing to a group, the session module 225 of then reporting to the police can easily be created such group level and describe.If not so, and subordinate relation is pointed to a plurality of parts, and the session module 225 of then reporting to the police can be by listing all groups that comprise these parts member and this is tabulated and searches for the group of a nature based on public defined analysis.
The example of the context message that draws by such analysis can comprise:
1) if list of parts and a group mate fully, then: " all are at the server of website, Chicago ... "
2) if the tabulation in some parts and one group mate fully, then: " all servers in website, Chicago add the warehouse server of Detroit ... "
3) if the parts in the tabulation and the definition of a group mate substantially fully, then: " all at the Website server in Chicago except the SNA server ... "
4) if the incomplete coupling of the parts in the tabulation and a group, then: " most of Website servers ... " or " many Website servers ... " in Chicago in Chicago
In one embodiment, the definition that the warning session module is 225 more existing groups, and select a basis with conduct description of optimum matching.If do not have useful group and list match, if tabulation is shorter, then system can enumerate system one by one, perhaps ignores specific subordinate relation of concrete sign by using such as phrase " some systems ".In order to assist to select suitable group as the basis of describing, database 215 can comprise one or more dissimilar groups importance (significance) designator.Therefore for example, be identified as interestedly such as the member in the commercial processes of order process, it is more useful as descriptor all to be comprised in the fact of a single network segment than server.In addition, warning session module 225 can support clearly to enumerate the request of subordinate relation, such as " Chicago Website server repository comprises uschap01, uschap02, uschap03, uschap05, uschap11 and uschap12 ".
In addition, the user can send the inquiry about whole group state.When responding such inquiry, system can generate a response that relates to whole group, rather than lists each object in the group.
Below dialog description such one based on the group state request:
" the all-network server of Chicago Website server repository all depends on uschdb02 ".
" their present situations how? "
" Chicago Website server repository is in normal condition.”
Select relevant information
Be not limited to object in the database 215 for obtaining analysis that contextual information 325 carried out.In certain embodiments, warning session module 225 can utilize the out of Memory of storage to obtain the contextual information of the relevant object of being managed.When having obtained enough contextual informations, advantageously only show a part of existing information, thereby do not damage understanding for overall situation.Therefore, warning session module 225 can comprise the steering logic that is used for determining to show which message part.In one embodiment, warning session module 225 sorts to each message part based on the importance ranking of each object, and the information of relevant which kind of type of predefine is the rule that is most interested in.These rules can depend on such as factors such as parts of for example being managed or operator IDs.
For example, when the computer system of some networkings of management, the understanding system is that the part of what commercial processes may be that the part of what network subnet is more meaningful than understanding it.Warning session module 225 can generate descriptive composition (element), subsequently by related with they orderings, include only that those are most important.
Effect analysis
In certain embodiments, the data that concerned between management component are described in library of object 110 storages, for example comprise: the containment (containment) of indicating those parts to be comprised in another concerns and various types of subordinate relation.Therefore, system can the implementation effect analysis, and it can be used to generate the message of the parts that relevant all alert if that diagnosed or prediction have influence on.
In one embodiment, most important influence or problem are reported to the operator.Management application program 115 can adopt the logic that is used to identify the impact analysis chain and generates the announcement of reporting to the police based on the most important object that is affected.Because the importance characteristic is propagated along containment relation and subordinate relation, this is likely five-star object in the containment level.
The language translation
Have been noted that the operator may say different native languages in a multinational system.Therefore, the notification system of reporting to the police in one embodiment comprises translation ability.
The language translation can be implemented by two kinds of methods at least: (1) generates message with multilingual, and select a kind of in this multilingual to export to an operator, or (2) with certain suitable language generation message, and in real time it is translated into another kind of language to export to an operator.
Because complication system can generate multiple message, those are by the message of the complete sentential form with context dependent composition of intelligent subsystem structure, and the translation of carrying out message by manual interprets messages in advance just may be unpractiaca simply.Moreover, because each subsystem may be to write in different countries, and may be in different country's operations, it also is unpractiaca therefore forcing all message all to generate in English.Therefore, according to an embodiment, the warning subsystem of management application program 115 can be based on the predetermined language generation message of each subsystem, and these message can be translated with the industrial standard translation software.
The present invention is also relevant with No.09/559237 with U.S. Patent No. 5958012, No.6289380, No.6327550 and common pending trial U. S. application No.09/558897.They here are incorporated herein by reference in the lump.
Therefore, need to understand, the application's drawing and description are provided so that to the understanding of native system, rather than are used to limit its scope.Be to be understood that under the prerequisite of the spirit and scope that do not break away from native system, can carry out various changes, substitutions and modifications.

Claims (10)

1. contextual method that is used to report alert if comprises:
Report the alert if relevant with the system of subject object;
Analyze one or more system objects relevant, to obtain context data with this alert if;
Generate context message based on this context data; With
Export this context message.
2. the method for claim 1 also comprises the contextual request of report alert if that receives.
3. the method for claim 1, wherein described analysis comprises determines described system of subject Properties of Objects.
4. the method for claim 1, wherein described analysis comprises the physical location of determining by the parts of system of subject object representative.
5. the method for claim 1, wherein described analysis comprises to be determined by the parts of system of subject object representative and the logical relation between at least one other parts.
6. the method for claim 1, wherein described analysis comprises to be determined and the relevant traffic load of described system of subject object.
7. the method for claim 1, wherein described analysis comprises the one or more system objects of identification, and wherein each object that is identified is represented parts that depend on by the parts of system of subject object representative.
8. the method for claim 1, wherein described generation comprises the context data that quantizes with identifier replacement qualitatively.
9. contextual system that is used to report alert if comprises:
Be used to report the device of the alert if relevant with the system of subject object;
Be used to analyze one or more system objects relevant to obtain the device of context data with alert if;
Be used for generating the device of context message based on context data; With
Be used to export the device of context message.
One kind be used to report alert if contextual, with the computer-readable recording medium of handling order number, comprising:
Be used to report the computer-readable instruction of the alert if relevant with the system of subject object;
Be used to analyze one or more system objects relevant to obtain the computer-readable instruction of context data with alert if;
Be used for generating the computer-readable instruction of context message based on context data; With
Be used to export the computer-readable instruction of context message.
CNA028085973A 2001-03-02 2002-03-04 Method and apparatus for generating context-descriptive messages Pending CN1543611A (en)

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US09/949,101 2001-09-07
US09/949,101 US8291324B2 (en) 1996-07-18 2001-09-07 Network management system using virtual reality techniques to display and simulate navigation to network components

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