CN117391408A - Task management method and system for property management - Google Patents
Task management method and system for property management Download PDFInfo
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Abstract
The invention is applicable to the technical field of task management, and particularly relates to a task management method and system for property management, wherein the method comprises the following steps: defining a public area cluster, and collecting visual information in the public area cluster; when the visual information is detected to contain abnormal data, marking the position of the abnormal data as an abnormal point position, determining a task target, creating a task in a preset task management platform, generating a work arrangement list, and inserting a daily task plate; the work arrangement list is sent to a user, and feedback information input by the user is received; and correcting the task state according to the feedback information. The invention can carry out inspection on the public area cluster by utilizing the visual equipment and mark the abnormal point positions, thereby completing the creation of the task, reducing the workload of the user, simultaneously sending the work arrangement list to the user, further completing the distribution of the task and greatly shortening the whole processes of inspection, task generation, distribution and task issuing.
Description
Technical Field
The present invention relates to the field of task management technologies, and in particular, to a task management method and system for property management.
Background
The tasks of the property mainly comprise: the public order in the property management area is maintained, under the condition of ensuring safety, reasonable maintenance, repair and management are carried out on the house building and equipment thereof, normal operation of the house building is ensured, the environment in the management and maintenance area is sanitary, the environment is kept clean and attractive, and necessary property services such as house renting, district cleaning and maintenance and the like are provided.
In daily work of the property, the problem is found by manual inspection, after the problem is found, the problem is reported to the property management department by means of short messages, networks and the like, and then the property management department notifies relevant personnel to solve the problem according to the specific situation of the problem, so that the efficiency of task management is greatly limited by the processing mode; therefore, how to improve the property management efficiency and simplify the whole task processing process is a technical problem to be solved by the invention.
Disclosure of Invention
The invention aims to provide a task management method for property management, which aims to solve the problem of improving property management efficiency and simplifying the whole task processing process in the background technology.
In order to achieve the above purpose, the present invention provides the following technical solutions:
a task management method for property management, the method comprising:
defining a public area cluster, and collecting visual information in the public area cluster;
when the visual information is detected to contain abnormal data, marking the position of the abnormal data as an abnormal point position, determining a task target, creating a task in a preset task management platform, generating a work arrangement list, and inserting a daily task plate;
the work arrangement list is sent to a user, and feedback information input by the user is received;
correcting the task state according to the feedback information, wherein the task state at least comprises: completing, processing and waiting for receipt;
and when the task state is finished, acquiring visual information of the abnormal point positions, and determining that the abnormal point positions are eliminated.
Further, the step of defining a public area cluster and collecting visual information in the public area cluster includes:
determining a task area and defining a public area cluster in the task area;
extracting features of the acquired visual information, and packaging the extracted features to obtain package data;
and inserting an attribute tag into the packet data, and establishing a database for storing the packet data.
Further, when the visual information is detected to include abnormal data, marking the position of the abnormal data as an abnormal point, determining a task target, creating a task in a preset task management platform, generating a work arrangement list, and inserting a daily task plate, wherein the step of inserting the daily task plate comprises the following steps:
inputting the packet data into a trained analysis model, and outputting to obtain abnormal points;
marking positions of abnormal points in the public area cluster;
creating a task according to the position and the task target;
and integrating the tasks based on the existing management resource data to generate a work schedule list.
Further, the step of sending the work schedule list to the user and receiving feedback information input by the user comprises the following steps:
inserting user items into the work arrangement list, establishing a corresponding relation between a user and the task, and generating a task work order;
and adding a feedback window into the task work order, sending the task work order to a user based on the user item, and receiving feedback information input by the user.
Further, the task state is corrected according to the feedback information, wherein the task state at least comprises: the steps of completing, processing and receiving the order include:
and configuring a state display window in the task management platform, and adjusting the state display window based on the feedback information.
Further, when the task state is completed, the step of collecting visual information of the abnormal point location and determining that the abnormal point location has been eliminated includes:
when the task state of the state display window is completed, acquiring visual information of an abnormal point position;
comparing the features extracted from the visual information with packet data in a database;
determining whether the abnormal point position is eliminated according to the comparison result;
if not, modifying the task state of the state display window into processing;
if the task work order is eliminated, the task work order is ended, and the task work order is deleted from the task management platform.
Further, the method further comprises:
configuring the priority of the task, determining the timeliness requirement of the task according to the priority, and defining the task deadline;
and sending the task work order containing the task deadline to a user.
Further, the system includes:
the area determining module can define a public area cluster and collect visual information in the public area cluster;
the task creation module is used for marking the position of the abnormal data as an abnormal point position when the abnormal data is detected to be contained in the visual information, determining a task target, creating a task in a preset task management platform, generating a work arrangement list and inserting a daily task plate;
the task state correction module is used for sending the work schedule list to a user and receiving feedback information input by the user; correcting the task state according to the feedback information, wherein the task state at least comprises: completing, processing and waiting for receipt;
the determining module can collect visual information of the abnormal point positions when the task state is completed, and determine that the abnormal point positions are eliminated.
Further, the area determining module includes:
the demarcation unit can determine a task area and demarcate a public area cluster in the task area;
the packaging unit is used for extracting the characteristics of the acquired visual information, packaging the extracted characteristics and obtaining package data;
and the storage unit is used for inserting the attribute tag into the packet data and establishing a database for storing the packet data.
Further, the task creation module includes:
the marking unit can input the packet data into a trained analysis model and output the packet data to obtain abnormal points; marking positions of abnormal points in the public area cluster;
the generating unit is used for creating a task according to the position and the task target; and integrating the tasks based on the existing management resource data to generate a work schedule list.
Compared with the prior art, the invention has the beneficial effects that:
1. by detecting abnormal data in the visual information, the inspection of the public area cluster can be completed, the manual inspection process is omitted, and a large amount of manpower and material resources are saved; meanwhile, the task distribution can be completed by sending the work arrangement list to the user, so that the task processing efficiency is further improved; in addition, after the task processing is completed, the task completion progress is ensured by correcting the task state, so that the task is ensured to be completed in a guaranteed quantity, the whole task processing process of inspection, task generation, distribution and task issuing is completed in a shorter time, and the task processing efficiency is higher.
2. By configuring the task priority, the timeliness of task management is ensured, and the loss caused by abnormal data is reduced, so that the property management level is further improved.
Drawings
FIG. 1 is a block flow diagram of a task management method for property management according to an embodiment of the present invention;
FIG. 2 is a first sub-flowchart of a task management method for property management according to an embodiment of the present invention;
FIG. 3 is a second sub-flowchart of a task management method for property management according to an embodiment of the present invention;
FIG. 4 is a third sub-flowchart of a task management method for property management according to an embodiment of the present invention;
FIG. 5 is a fourth sub-flowchart of a task management method for property management according to an embodiment of the present invention;
FIG. 6 is a block diagram of a task management method for property management according to an embodiment of the present invention;
FIG. 7 is a block diagram illustrating a region determination module in a task management system for property management according to an embodiment of the present invention;
FIG. 8 is a block diagram illustrating a task creation module in a task management system for property management according to an embodiment of the present invention;
FIG. 9 is a block diagram illustrating task state correction in a task management system for property management according to an embodiment of the present invention;
fig. 10 is a block diagram of a determining module in a task management system for property management according to an embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the drawings and examples, in order to make the objects, technical solutions and advantages of the present invention more apparent. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the invention.
In embodiment 1, fig. 1 shows a task management method implementation flow for property management provided by the embodiment of the present invention, and the following details are described below:
s100: and defining a public area cluster, and collecting visual information in the public area cluster.
According to the areas of property management, public area clusters are determined, in daily life, the property areas are generally divided into private areas and public areas, in the public areas, clusters needing to be inspected are determined, wherein the clusters can be equipment such as pumps, circuits and the like, can also be public roads and the like, and are in dynamic change, so that the clusters need to be inspected; for other clusters, such as flowers and trees, wall surfaces and the like, the clusters have low change rate and relatively low importance, so that daily inspection is not required, and inspection with low frequency can be performed.
Visual information acquisition equipment is arranged in a cluster needing inspection, wherein the visual information acquisition equipment can be a camera or a camera.
S200: when the visual information is detected to contain abnormal data, marking the position of the abnormal data as an abnormal point position, determining a task target, creating a task in a preset task management platform, generating a work arrangement list, and inserting a daily task plate.
After the visual information is acquired, analyzing and processing the visual information, if the visual information contains abnormal data, marking the position of the abnormal data in the public area cluster, thereby determining abnormal point positions, and determining task targets according to the specific conditions of the abnormal data; for example, a water pipe drip is detected somewhere in the management area by visual information, the position of the drip is marked, and then the water pipe drip is determined as a task target.
In actual production, it is necessary to insert daily task plates into the work arrangement list, the daily task plates are mainly used for comprehensively planning daily fixed tasks in a public area, such as daily garbage disposal, cell power supply and transformation equipment maintenance and the like, and all tasks can be well integrated by adding the daily fixed tasks into the work arrangement list, and meanwhile, the normal operation of a public area cluster is also ensured.
Based on the existing property management system, a task management platform is created, on the task management platform, a business owner can report and repair events on line, create tasks and push the tasks to users (the users in the application refer to property personnel, in particular property management personnel and property maintenance personnel), and the tasks can be automatically created according to abnormal data through the property management system, and a work arrangement list can be generated by the created tasks. The existing property management system can be an intelligent property SAAS system, universal property management software, bigui garden housekeeper and the like, and the work arrangement list mainly comprises positions of abnormal points, task targets and abnormal data, and a user can better master task conditions in an area by creating the work arrangement list.
S300: the work arrangement list is sent to a user, and feedback information input by the user is received; correcting the task state according to the feedback information, wherein the task state at least comprises: completed, processed and pending orders.
After receiving the work schedule list, the user can input feedback information according to the self condition and correct the task state, for example, after receiving the work schedule list containing water pipe drip, the user inputs feedback information that the task state can be changed into processing after the user inputs feedback information that the fittings are complete and maintenance can be performed, and the processing progress of the task can be better mastered and the efficiency of task management can be improved by receiving the feedback information of the user.
S400: and when the task state is finished, acquiring visual information of the abnormal point positions, and determining that the abnormal point positions are eliminated.
And after the task state is modified to be finished according to the feedback information, the visual information acquisition equipment is utilized again to acquire visual information of the abnormal point positions, the acquired visual information is analyzed, and the abnormal point positions are determined to be eliminated, so that the whole processing process of the task is finished.
In embodiment 2, fig. 2 shows a task management method implementation flow for property management according to an embodiment of the present invention, and the following details of the steps of defining a public area cluster and collecting visual information in the public area cluster are as follows:
s101: and determining a task area and defining a public area cluster in the task area.
Different task areas are divided (or not) in a property management area, after the task areas are determined, clusters in the task areas are counted, and a public area cluster needing inspection is determined.
S102: and extracting the characteristics of the acquired visual information, and packaging the extracted characteristics to obtain package data.
And extracting the characteristics of the acquired visual information of the public area cluster, and packaging the extracted data to obtain package data, wherein the characteristics can be prevented from being lost by packaging the data, and the processing rate of the data can be improved.
S103: and inserting an attribute tag into the packet data, and establishing a database for storing the packet data.
And inserting an attribute tag into the package data, wherein the attribute tag comprises the time, the position and the like of visual information, and the visual information can be traced back through storing the package data, so that the future date task of the property can be managed better.
In embodiment 3, fig. 3 shows a flow of implementing a task management method for property management according to an embodiment of the present invention, and the following details the steps of marking the position of the abnormal data as an abnormal point when detecting that the visual information includes the abnormal data, determining a task target, creating a task in a preset task management platform, and generating a work schedule list are as follows:
s201: inputting the packet data into a trained analysis model, and outputting to obtain abnormal points; marking positions of abnormal points in the public area cluster.
And selecting a proper analysis model, training the analysis model by utilizing the existing data, inputting the packet data into the trained analysis model, outputting to obtain abnormal point positions, and marking the positions of the abnormal point positions in the public area cluster.
By marking the positions of the abnormal points, the abnormal points can be positioned more quickly, so that a user can conveniently go to the abnormal points to process tasks.
S202: creating a task according to the position and the task target; and integrating the tasks based on the existing management resource data to generate a work schedule list.
Creating a task according to the position of the abnormal point and the task target, taking water pipe drip as an example, taking blocking the water pipe as a task target, integrating the position of the water pipe drip, creating the task, and generating a work arrangement list according to the existing management resource data; for example, the user may have multiple tasks that are not completed, so it is necessary to integrate the tasks that the user does not complete with creating completed tasks, and then generate a work schedule list according to the integrated results.
In embodiment 4, fig. 4 shows a task management method implementation flow for property management provided by the embodiment of the present invention, and the following details of steps for sending the work schedule list to a user and receiving feedback information input by the user are as follows:
s301: inserting user items into the work arrangement list, establishing the corresponding relation between the user items and the tasks, and generating a task work order.
Inserting user items into the work arrangement list, wherein the user items are different user names, so that a corresponding relation between a user and a task is established, the user items at the moment are property maintenance personnel names, and different maintenance personnel are responsible for different tasks in the work arrangement list, and the task processing can be more efficiently completed by dividing the task into different tasks; after the tasks are arranged to different maintenance personnel, a task work order is generated according to arrangement conditions.
S302: and adding a feedback window into the task work order, sending the task work order to a user based on the user item, and receiving feedback information input by the user.
After the task work order is sent to the user, feedback information input by the user is received, wherein the feedback information can be information such as 'complete fittings can be maintained, fittings are absent and maintenance cannot be performed', and the preparation condition of task processing can be determined through analysis of the feedback information.
In embodiment 5, fig. 4 shows a task management method implementation flow for property management according to an embodiment of the present invention, and the task state is corrected according to the feedback information, where the task state at least includes: the steps of completing, processing and receiving the order are described in detail as follows:
s303: and configuring a state display window in the task management platform, and adjusting the state display window based on the feedback information.
By configuring the status display window in the task management platform, the task progress can be mastered better, and the task management efficiency is improved.
In embodiment 5, fig. 5 shows a task management method implementation flow for property management provided by the embodiment of the present invention, and the following details are given on the steps of collecting visual information of an abnormal point location and determining that the abnormal point location has been eliminated when a task state is completed, where:
s401: when the task state of the state display window is completed, acquiring visual information of an abnormal point position;
and when the task state of the state display window is finished, the marked position of the abnormal point is subjected to visual acquisition again by using the visual information acquisition equipment.
S402: comparing the features extracted from the visual information with packet data in a database;
and comparing the acquired visual information with the packet data.
S403: determining whether the abnormal point position is eliminated according to the comparison result; if not, modifying the task state of the state display window into processing; if the task work order is eliminated, the task work order is ended, and the task work order is deleted from the task management platform.
If the abnormal point position is determined to be eliminated according to the comparison result, the task is indicated to be completed, and the task work order is deleted from the task management platform; if the outlier is not eliminated, the task state should always be kept in process.
In embodiment 6, unlike embodiment 1, in an embodiment of the present invention, the method further includes:
configuring the priority of the task, determining the timeliness requirement of the task according to the priority, and defining the task deadline;
and sending the task work order containing the task deadline to a user.
By configuring the priority of the task, the task can be ensured to be completed within a defined task period, and the influence of abnormal data on the public area cluster is reduced.
Fig. 6 shows a block diagram of a task management system for property management according to an embodiment of the present invention, where the task management system 1 for property management includes:
the area determining module 11 can define a public area cluster and collect visual information in the public area cluster;
the task creation module 12 is configured to, when detecting that the visual information includes abnormal data, mark a position of the abnormal data as an abnormal point, determine a task target, and create a task in a preset task management platform to generate a work schedule list;
the task state correction module 13 is configured to send the work schedule list to a user, and receive feedback information input by the user; correcting the task state according to the feedback information, wherein the task state at least comprises: completing, processing and waiting for receipt;
the determining module 14 can collect visual information of the abnormal point location when the task state is completed, and determine that the abnormal point location is eliminated.
Fig. 7 is a block diagram showing a composition structure of a task management system for property management according to an embodiment of the present invention, and the area determining module 11 includes:
a demarcating unit 111, which can determine a task area and demarcate a common area cluster in the task area;
the packaging unit 112 is configured to perform feature extraction on the collected visual information, and package the extracted features to obtain package data;
a storage unit 113 for inserting attribute tags into the packet data and creating a database for storing the packet data.
Fig. 8 is a block diagram showing the composition and structure of a task management system for property management according to an embodiment of the present invention, where the task creation module 12 includes:
the marking unit 121 can input the packet data into a trained analysis model and output the packet data to obtain an abnormal point; marking the positions of the abnormal points in the public area cluster;
a generating unit 122, configured to create a task according to the location and the task target; and integrating the tasks based on the existing management resource data to generate a work schedule list.
Fig. 9 is a block diagram showing the composition and structure of a task management system for property management according to an embodiment of the present invention, where the task state correction module 13 includes:
the corresponding unit 131 can insert user items into the work arrangement list, establish the corresponding relation between the user items and the tasks, and generate a task work order;
and the feedback unit 132 is configured to add a feedback window to the task work order, send the task work order to a user based on the user item, and receive feedback information input by the user.
Fig. 9 is a block diagram showing a composition structure of a task management system for property management according to an embodiment of the present invention, and the task state correction module 13 further includes:
and a configuration unit 133, configured to configure a status display window in the task management platform, and adjust the status display window based on the feedback information.
Fig. 10 shows a block diagram of a task management system for property management according to an embodiment of the present invention, where the determining module 14 includes:
the repeated picking unit 141 is configured to collect visual information of an abnormal point location when the task state of the state display window is completed;
the comparison unit 142 can compare the features extracted from the visual information with the packet data in the database;
the judging unit 143 may determine whether the abnormal point is eliminated according to the comparison result; if not, modifying the task state of the state display window into processing; if the task work order is eliminated, the task work order is ended, and the task work order is deleted from the task management platform.
The area determining module 11 is used for completing step S100, by collecting visual information, the public area cluster can be inspected, the task creating module 12 is mainly used for completing step S200, the task can be created, the task state correcting module 13 is mainly used for completing step S300, the task state can be displayed, the task progress can be better mastered, the determining module 14 is mainly used for completing step S400, the completion state of the task can be confirmed, and the task quality and quality can be ensured to be completed;
the demarcation unit 111 is mainly used for completing step S101, the encapsulation unit 112 is mainly used for completing step S102, and the storage unit 113 is mainly used for completing step S103;
the marking unit 121 is mainly used for completing step S201, and the generating unit 122 is mainly used for completing step S202;
the corresponding unit 131 is mainly used for completing step S301, the feedback unit 132 is mainly used for completing step S302, and the configuration unit 133 is mainly used for completing step S303;
the double sampling unit 141 is mainly used for completing step S401, the comparison unit 142 is mainly used for completing step S402, and the determination unit 143 is mainly used for completing step S403.
The technical features of the above-described embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above-described embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The foregoing examples illustrate only a few embodiments of the invention and are described in detail herein without thereby limiting the scope of the invention. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the invention, which are all within the scope of the invention. Accordingly, the scope of protection of the present invention is to be determined by the appended claims.
The foregoing description of the preferred embodiments of the invention is not intended to be limiting, but rather is intended to cover all modifications, equivalents, and alternatives falling within the spirit and principles of the invention.
Claims (10)
1. A task management method for property management, the method comprising:
defining a public area cluster, and collecting visual information in the public area cluster;
when the visual information is detected to contain abnormal data, marking the position of the abnormal data as an abnormal point position, determining a task target, creating a task in a preset task management platform, generating a work arrangement list, and inserting a daily task plate;
the work arrangement list is sent to a user, and feedback information input by the user is received;
correcting the task state according to the feedback information, wherein the task state at least comprises: completing, processing and waiting for receipt;
and when the task state is finished, acquiring visual information of the abnormal point positions, and determining that the abnormal point positions are eliminated.
2. The method of claim 1, wherein the step of demarcating a common area cluster and collecting visual information within the common area cluster comprises:
determining a task area and defining a public area cluster in the task area;
extracting features of the acquired visual information, and packaging the extracted features to obtain package data;
and inserting an attribute tag into the packet data, and establishing a database for storing the packet data.
3. The method of claim 2, wherein when the visual information is detected to include abnormal data, marking the position of the abnormal data as an abnormal point, determining a task target, creating a task in a preset task management platform, generating a work schedule list, and inserting a daily task board comprises:
inputting the packet data into a trained analysis model, and outputting to obtain abnormal points;
marking the positions of the abnormal points in the public area cluster;
creating a task according to the position and the task target;
and integrating the tasks based on the existing management resource data to generate a work schedule list.
4. A method according to claim 3, wherein the step of transmitting the work schedule list to a user and receiving feedback information entered by the user comprises:
inserting user items into the work arrangement list, establishing a corresponding relation between the user items and the tasks, and generating a task work order;
and adding a feedback window into the task work order, sending the task work order to a user based on the user item, and receiving feedback information input by the user.
5. The method of claim 1, wherein the modifying the task state based on the feedback information, wherein the task state comprises at least: the steps of completing, processing and receiving the order include:
and configuring a state display window in the task management platform, and adjusting the state display window based on the feedback information.
6. The method of claim 5, wherein the step of collecting visual information of the outlier when the task status is completed, and determining that the outlier has been eliminated comprises:
when the task state of the state display window is completed, acquiring visual information of an abnormal point position;
comparing the features extracted from the visual information with packet data in a database;
determining whether the abnormal point position is eliminated according to the comparison result;
if not, modifying the task state of the state display window into processing;
if the task work order is eliminated, the task work order is ended, and the task work order is deleted from the task management platform.
7. The method according to claim 1, wherein the method further comprises:
configuring the priority of the task, determining the timeliness requirement of the task according to the priority, and defining the task deadline;
and sending the task work order containing the task deadline to a user.
8. A task management system for property management, the system comprising:
the area determining module can define a public area cluster and collect visual information in the public area cluster;
the task creation module is used for marking the position of the abnormal data as an abnormal point position when the abnormal data is detected to be contained in the visual information, determining a task target, creating a task in a preset task management platform, generating a work arrangement list and inserting a daily task plate;
the task state correction module is used for sending the work schedule list to a user and receiving feedback information input by the user; correcting the task state according to the feedback information, wherein the task state at least comprises: completing, processing and waiting for receipt;
the determining module can collect visual information of the abnormal point positions when the task state is completed, and determine that the abnormal point positions are eliminated.
9. The system of claim 8, the region determination module comprising:
the demarcation unit can determine a task area and demarcate a public area cluster in the task area;
the packaging unit is used for extracting the characteristics of the acquired visual information, packaging the extracted characteristics and obtaining package data;
and the storage unit is used for inserting the attribute tag into the packet data and establishing a database for storing the packet data.
10. The system of claim 9, the task creation module comprising:
the marking unit can input the packet data into a trained analysis model and output the packet data to obtain abnormal points; marking positions of abnormal points in the public area cluster;
the generating unit is used for creating a task according to the position and the task target; and integrating the tasks based on the existing management resource data to generate a work schedule list.
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| CN111985757A (en) * | 2020-06-30 | 2020-11-24 | 北京沃尔克思科技有限责任公司 | Property management system and method based on mobile terminal |
| CN116596281A (en) * | 2023-07-17 | 2023-08-15 | 中电建物业管理有限公司 | Lightweight three-dimensional property management system |
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| CN111985761A (en) * | 2020-06-30 | 2020-11-24 | 北京沃尔克思科技有限责任公司 | Property personnel management system and method based on mobile terminal |
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