CN116934452A - Counter business handling method, device, equipment and storage medium - Google Patents
Counter business handling method, device, equipment and storage medium Download PDFInfo
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- CN116934452A CN116934452A CN202310926720.XA CN202310926720A CN116934452A CN 116934452 A CN116934452 A CN 116934452A CN 202310926720 A CN202310926720 A CN 202310926720A CN 116934452 A CN116934452 A CN 116934452A
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- 238000000034 method Methods 0.000 title claims abstract description 68
- 239000000463 material Substances 0.000 claims abstract description 152
- 230000000977 initiatory effect Effects 0.000 claims abstract description 39
- 230000001502 supplementing effect Effects 0.000 claims abstract description 28
- 230000000295 complement effect Effects 0.000 claims abstract description 24
- 238000012795 verification Methods 0.000 claims abstract description 22
- 230000004044 response Effects 0.000 claims abstract description 17
- 230000008439 repair process Effects 0.000 claims description 10
- 239000013589 supplement Substances 0.000 description 6
- 238000010586 diagram Methods 0.000 description 4
- RWSOTUBLDIXVET-UHFFFAOYSA-N Dihydrogen sulfide Chemical compound S RWSOTUBLDIXVET-UHFFFAOYSA-N 0.000 description 3
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 239000000047 product Substances 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
Abstract
The application discloses a method, a device, equipment and a storage medium for transacting counter business; can be applied to the financial field or other fields; the method comprises the following steps: responding to the initiation of the business to be handled, and carrying out identity verification on business handling personnel; acquiring corresponding demand materials according to the business to be handled; when the provided materials of the business handling personnel are not matched with the required materials, sending business complement information to the mobile phone bank; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type; receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material; and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel, the handling of the business to be handled is completed. When forgetting to take the certificate, the counter business can be transacted without repeatedly going to and from a banking website, and the business transacting convenience is improved.
Description
Technical Field
The present application relates to the field of information interaction, and in particular, to a method, an apparatus, a device, and a storage medium for transacting counter business.
Background
In order to ensure the safety and reliability of business transaction, some businesses of banks must be physically transacted by themselves with the person carrying the relevant certificate to the counter of the banking website. However, when the counter service is transacted, the customer may forget the certificate, for example, transact a certain service and needs an identity card and a bank card, and the customer only takes the bank card, which results in that the customer needs to return to the banking website for transacting after getting the identity card, and the efficiency and convenience of transacting the service are poor.
Disclosure of Invention
In view of this, the present application provides a method, apparatus, device and storage medium for transacting counter business, in which when a customer transacts business, the customer forgets to take a certificate, and can transact counter business without going to and from a banking website multiple times, thereby ensuring the security of business transaction and improving convenience.
In order to solve the problems, the technical scheme provided by the application is as follows:
the first aspect of the present application provides a method for transacting counter business, applied to a counter business system, the method comprising:
responding to the initiation of the business to be handled, and carrying out identity verification on business handling personnel;
acquiring corresponding demand materials according to the business to be handled;
when the provided materials of the business handling personnel are not matched with the required materials, sending business complement information to the mobile phone bank; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material;
and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel, the handling of the business to be handled is completed.
Preferably, the method further comprises:
acquiring preset supplementing time corresponding to the business to be handled;
the method for updating the provided material comprises the following steps of:
and in the preset replenishing time, updating the provided material in response to the operation of uploading the material to be replenished to the mobile phone bank.
Preferably, before sending the business complement information to the mobile phone bank, the method further comprises:
the signature of the business handling personnel is obtained to confirm the business to be handled.
Preferably, the identity verification is performed on the business handling personnel, which specifically comprises:
and carrying out identity verification on the business handling personnel in a face recognition or fingerprint collection mode.
The second aspect of the present application also provides a method for transacting counter business, applied to mobile banking, the method comprising:
receiving and displaying service complement information of a counter service system; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
receiving the uploaded material to be replenished;
and sending the material to be supplemented to a counter business system so that the counter business system completes the business handling to be handled.
Preferably, the business complement information further includes: presetting a replenishing time;
the method further comprises the steps of:
and stopping receiving the uploaded material to be replenished after the preset replenishing time.
A third aspect of the present application provides a device for transacting a counter business, applied to a counter business system, the device comprising: the system comprises a verification unit, an acquisition unit, a complement information sending unit, a material receiving unit and a handling unit;
the verification unit is used for responding to the initiation of the business to be handled and carrying out identity verification on business handling personnel;
the acquisition unit is used for acquiring corresponding required materials according to the business to be handled;
the repair information sending unit is used for sending service repair information to the mobile phone bank when the provided materials of the service staff are not matched with the required materials; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
the material receiving unit is used for receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material;
and the transaction unit is used for completing the transaction of the to-be-handled business when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business transaction personnel.
A fourth aspect of the present application provides a device for transacting counter business, applied to a mobile banking, the device comprising: the system comprises a complement information receiving unit, a complement unit and a material sending unit;
the system comprises a complement information receiving unit, a counter service system and a counter service system, wherein the complement information receiving unit is used for receiving and displaying service complement information of the counter service system; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
the replenishing unit is used for receiving the uploaded material to be replenished;
and the material sending unit is used for sending the material to be supplemented to the counter business system so that the counter business system completes the business to be handled.
A fifth aspect of the present application provides a counter business transaction apparatus, the apparatus comprising: a memory and a processor;
a memory for storing instructions;
a processor for executing the instructions in the memory, performing the method described above.
A sixth aspect of the application provides a computer readable storage medium storing program code or instructions which, when run on a computer, cause the computer to perform the method described above.
From this, the application has the following beneficial effects:
the method for transacting counter business provided by the application is applied to a counter business system, and comprises the following steps: in response to the initiation of the business to be handled, carrying out identity verification on a business handling person to confirm that the business handling person handles the business, and ensuring the safety of business handling; acquiring corresponding demand materials according to the business to be handled; when the provided materials of the business handling personnel are not matched with the required materials, sending business complement information to the mobile phone bank; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type; the method comprises the steps of sending business supplementing information to a mobile phone bank, and guiding business handling personnel to supplement and upload materials to be supplemented through the mobile phone bank; receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material; and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel, the handling of the business to be handled is completed. According to the counter business handling method provided by the application, when a business handling person forgets to take materials needed by handling the counter business, business supplementing information can be sent to a mobile phone bank, and the business handling person is guided to supplement and upload materials to be supplemented through the mobile phone bank; counter business can be handled without repeatedly going to and from a banking website, so that convenience and business handling efficiency are improved while the safety of business handling is ensured.
Drawings
FIG. 1 is a flow chart of a method for transacting counter business provided by an embodiment of the present application;
FIG. 2 is a flow chart of another method for transacting counter business provided by embodiments of the present application;
FIG. 3 is a schematic diagram of a device for handling counter business according to an embodiment of the present application;
fig. 4 is a schematic diagram of another device for transacting counter business according to an embodiment of the present application.
Detailed Description
In order that the above-recited objects, features and advantages of the present application will become more readily apparent, a more particular description of embodiments of the application will be rendered by reference to the appended drawings and appended drawings.
Referring to fig. 1, a flowchart of a method for counter business transaction is provided in an embodiment of the present application.
The counter business handling method provided by the embodiment of the application is applied to a counter business system.
The counter business refers to a business which can be handled only by a counter at a banking site on line and cannot be handled in a mode of mobile phone banking and the like on line. Correspondingly, the counter business system refers to a system for conducting counter business handling at a banking website.
The counter business handling method provided by the embodiment of the application comprises the following steps:
s101: and responding to the initiation of the business to be handled, and carrying out identity verification on the business handling personnel.
It should be understood that business transaction personnel refers to the person who is engaged in the business, i.e., the customer who is engaged in the business, and not the bank personnel or the like who are receiving the customer.
When a business handling person goes forward to handle the business, the business handling person needs to be confirmed as the principal first, so that the situation that the principal does not know about the business is avoided that other persons handle certain business; therefore, when the business to be handled is initiated, identity verification is required for the business handling personnel.
In particular, there are many possible implementations of authentication of business offices, such as: when the business handling personnel carry the certificate, the identity of the business handling personnel can be verified through the information of the carried certificate; if the service transacting person does not have a certificate, the identity information of the service transacting person can be obtained through a face recognition or fingerprint collection mode for verification.
S102: and obtaining corresponding required materials according to the business to be handled.
Different business to be handled are handled, and the required materials to be provided are different. For example, an identity card and a bank card are required for dealing with a sales service, and a driving license, an identity card and a bank card are required for dealing with an electronic toll collection service. Therefore, the required materials corresponding to the to-be-handled business need to be acquired.
S103: and when the provided materials of the business transaction personnel are not matched with the required materials, sending business complement information to the mobile phone bank.
The provided material of the business processor does not match the demand material, indicating that the business processor is not fully charged with material and is missing some or some of the demand material.
The business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type.
And sending the business supplementing information to the mobile phone bank, which is equivalent to reminding business handling personnel to go home and then supplementing the material to be supplemented. Specifically, since the step S101 performs authentication on the service transacting person, the service supplementing information is sent to the mobile phone bank, specifically, the mobile phone bank account of the service transacting person.
S104: receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material.
And the business handling personnel uploads the material to be supplemented to the mobile phone bank under the instruction of the business supplementing information sent in the step S103.
In response to the above, therefore, the counter business system needs to receive the material to be replenished of the mobile banking,
s105: and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel, the handling of the business to be handled is completed.
The updated offered material matches the required material, i.e., the type of required material required to transact the business to be handled is already offered. At this time, it should be noted that the updated provided materials all correspond to the identity of the business transaction personnel; otherwise, even if the identity is verified in step S101, there may be a case where the required material is not the own material.
When the conditions are met, the condition that the service transacting staff has less required materials when transacting the service at the counter is shown, but the subsequent service transacting staff supplements and uploads the missing materials through the mobile banking, so that the required materials of the service to be transacted are completed; thus, the counter business system completes the transaction of the business to be handled.
The counter business handling method provided by the embodiment of the application is applied to a counter business system, and comprises the following steps: in response to the initiation of the business to be handled, carrying out identity verification on a business handling person to confirm that the business handling person handles the business, and ensuring the safety of business handling; acquiring corresponding demand materials according to the business to be handled; when the provided materials of the business handling personnel are not matched with the required materials, sending business complement information to the mobile phone bank; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type; the method comprises the steps of sending business supplementing information to a mobile phone bank, and guiding business handling personnel to supplement and upload materials to be supplemented through the mobile phone bank; receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material; and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel, the handling of the business to be handled is completed. According to the counter business handling method provided by the embodiment of the application, when a business handling person forgets to take materials needed by handling counter business, business supplementing information can be sent to a mobile phone bank, and the business handling person is guided to supplement and upload materials to be supplemented through the mobile phone bank; counter business can be handled without repeatedly going to and from a banking website, so that convenience and business handling efficiency are improved while the safety of business handling is ensured.
In one possible implementation, considering timeliness of service handling, different kinds of to-be-handled services also correspond to respective preset replenishment times. Taking the preset replenishment time of 24 hours as an example, step S104 specifically includes: and in the preset replenishing time, updating the provided material in response to the operation of uploading the material to be replenished to the mobile phone bank. When the material to be supplemented is not received for more than 24 hours, the business handling is invalid, and the next business handling still needs to complete the whole flow again.
In one possible implementation, completing a business transaction typically requires signature verification; therefore, the method for processing the subsequent business through the mobile phone bank supplementary material provided by the application further comprises the following steps before sending the business supplementary information to the mobile phone bank: the signature of the business handling personnel is obtained to confirm the business to be handled.
It should be understood that the technical solution provided by the present application can be adapted to improve mobile banking in addition to counter business systems. The following describes a counter business handling method applied to a mobile phone bank with reference to the accompanying drawings.
Referring to fig. 2, a flowchart of another method for transacting counter business is provided in an embodiment of the present application.
The counter business handling method provided by the embodiment of the application is applied to mobile banking. Specifically, the mobile banking account of the business handling person can be obtained through the identity verification of the business handling person.
The method comprises the following steps:
s201: and receiving and displaying the business complement information of the counter business system.
The business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type.
And receiving and displaying the service complement information of the counter service system, and guiding service staff to upload the material to be complemented according to the service complement information.
S202: and receiving the uploaded material to be replenished.
S203: the material to be replenished is sent to the counter business system.
So that the counter business system completes the business to be handled.
In some possible implementations, the business patch information further includes: presetting a replenishing time; step S202 further comprises, after: and stopping receiving the uploaded material to be replenished after the preset replenishing time.
In the embodiment, the business transaction staff can upload the material to be supplemented through the mobile phone bank, and the mobile phone bank sends the received material to be supplemented to the counter business system, so that counter business transaction is completed; the business handling personnel does not need to go to a banking website again when forgetting to carry the material, and counter business handling can be completed through the mobile phone bank, so that the mobile phone bank is more convenient and the business handling efficiency is improved.
Based on the method for transacting the counter business provided by the above embodiment, the embodiment of the application further provides a device for transacting the counter business, which is described in detail below with reference to the accompanying drawings.
Referring to fig. 3, a schematic diagram of a device for counter business transaction according to an embodiment of the present application is shown.
The device 300 for transacting counter business provided by the embodiment of the application is applied to a counter business system, and the device 300 comprises: a verification unit 310, an acquisition unit 320, a replenishment information sending unit 330, a material receiving unit 340, and a transaction unit 350.
And the verification unit 310 is configured to perform identity verification on the service transacting person in response to the initiation of the to-be-handled service.
And the obtaining unit 320 is configured to obtain the corresponding required material according to the service to be handled.
And the repair information sending unit 330 is configured to send the service repair information to the mobile phone bank when the provided material of the service transactor does not match the required material.
The business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
a material receiving unit 340, configured to receive a material to be replenished from a mobile phone bank in response to an operation of uploading the material to be replenished to the mobile phone bank; updating the provided material.
And a handling unit 350, configured to complete handling of the to-be-handled service when the updated provided material matches the required material and the updated provided material corresponds to the identity of the service handling person.
According to the counter business handling device provided by the embodiment of the application, when a business handling person forgets to handle materials required by the counter business, the counter business system can send business supplementing information to a mobile phone bank, and guide the business handling person to supplement and upload materials to be supplemented through the mobile phone bank; counter business can be handled without repeatedly going to and from a banking website, so that convenience and business handling efficiency are improved while the safety of business handling is ensured.
Correspondingly, the technical scheme provided by the application can also be used for correspondingly improving the mobile phone bank. Referring to fig. 4, a schematic diagram of another device for conducting counter business according to an embodiment of the present application is shown.
The device 400 for transacting counter business provided by the embodiment of the application is applied to a mobile phone bank, and the device 400 comprises: a complementary information receiving unit 410, a complementary unit 420, and a material transmitting unit 430.
And the repair information receiving unit 410 is configured to receive and display service repair information of the counter service system.
The business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type.
And the replenishment unit 420 is used for receiving the uploaded material to be replenished.
The supplementing unit 420 may receive the material to be supplemented by receiving a file, or may identify and receive the material to be supplemented by photographing and scanning, and the present application is not particularly limited to a specific implementation manner of the supplementing unit 420.
And the material sending unit 430 is configured to send the material to be replenished to the counter service system, so that the counter service system completes the transaction of the business to be handled.
In the embodiment, the mobile phone bank sends the material to be supplemented uploaded by the business handling personnel to the counter business system, so that counter business handling is completed; the business handling personnel does not need to go to a banking website again when forgetting to carry the material, and counter business handling can be completed through the mobile phone bank, so that the mobile phone bank is more convenient and the business handling efficiency is improved.
The embodiment of the application provides equipment for transacting counter business, which comprises the following steps: a memory and a processor;
a memory for storing instructions;
and a processor for executing instructions in the memory to perform the method described in the above embodiment.
Embodiments of the present application provide a computer readable storage medium storing program code or instructions that, when run on a computer, cause the computer to perform the method described in the above embodiments.
It should be noted that the method and the device for transacting counter business provided by the application can be used in the financial field or other fields, for example, can be used in a banking business transacting scene in the financial field. Other fields are any field other than the financial field, for example, the mobile interconnect field. The foregoing is merely exemplary, and is not intended to limit the application field of the method and apparatus for transacting counter business provided by the present application.
The names of messages or information interacted between the devices in the embodiments of the present application are for illustrative purposes only and are not intended to limit the scope of such messages or information.
In the several embodiments provided by the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, and for example, the division of the modules is merely a logical function division, and there may be additional divisions when actually implemented, for example, multiple modules or components may be combined or integrated into another system, or some features may be omitted or not performed.
In addition, each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be embodied essentially or in part or all of the technical solution or in part in the form of a software product stored in a storage medium, including instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a usb disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), a magnetic disk, or an optical disk, or other various media in which a computer program can be stored.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A method for transacting a counter business, for use in a counter business system, the method comprising:
responding to the initiation of the business to be handled, and carrying out identity verification on business handling personnel;
acquiring corresponding demand materials according to the business to be handled;
when the provided materials of the business transaction personnel are not matched with the required materials, sending business complement information to a mobile phone bank; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
receiving the material to be replenished of a mobile phone bank in response to the operation of uploading the material to be replenished to the mobile phone bank; updating the provided material;
and when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the service transacting person, completing the transacting of the to-be-handled service.
2. The method as recited in claim 1, further comprising:
acquiring preset supplementing time corresponding to the business to be handled;
the response to the operation of uploading the material to be replenished to the mobile phone bank, the provided material is updated, and the method specifically comprises the following steps:
and in the preset replenishing time, the provided material is updated in response to the operation of uploading the material to be replenished to the mobile phone bank.
3. The method of claim 1, further comprising, prior to sending the business patch information to the mobile banking:
and acquiring the signature of the business handling personnel to confirm handling the business to be handled.
4. The method according to claim 1, wherein the authenticating the business transaction personnel comprises:
and carrying out identity verification on the business handling personnel in a face recognition or fingerprint collection mode.
5. A method for transacting counter business, characterized by being applied to a mobile banking, the method comprising:
receiving and displaying service complement information of the counter service system; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
receiving the uploaded material to be replenished;
and sending the material to be supplemented to the counter business system so that the counter business system completes the business handling to be handled.
6. The method of claim 5, wherein the business patch information further comprises: presetting a replenishing time;
the method further comprises the steps of:
and stopping receiving the uploaded material to be replenished after the preset replenishing time.
7. A counter business handling apparatus for use in a counter business system, the apparatus comprising: the system comprises a verification unit, an acquisition unit, a complement information sending unit, a material receiving unit and a handling unit;
the verification unit is used for responding to the initiation of the business to be handled and carrying out identity verification on business handling personnel;
the acquisition unit is used for acquiring corresponding required materials according to the business to be handled;
the repair information sending unit is used for sending service repair information to the mobile phone bank when the provided materials of the service transacting staff are not matched with the required materials; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
the material receiving unit is used for receiving the material to be supplemented of the mobile phone bank in response to the operation of uploading the material to be supplemented to the mobile phone bank; updating the provided material;
and the handling unit is used for finishing the handling of the to-be-handled business when the updated provided material is matched with the required material and the updated provided material corresponds to the identity of the business handling personnel.
8. A device for transacting over-the-counter business, for use in a mobile banking application, the device comprising: the system comprises a complement information receiving unit, a complement unit and a material sending unit;
the repair information receiving unit is used for receiving and displaying the service repair information of the counter service system; the business supplementing information comprises: the method comprises the steps of waiting service initiation time, waiting service initiation website, waiting service type and waiting supplementary material type;
the replenishing unit is used for receiving the uploaded material to be replenished;
the material sending unit is used for sending the material to be supplemented to the counter business system so that the counter business system can complete the business to be handled.
9. A counter business handling apparatus, the apparatus comprising: a memory and a processor;
the memory is used for storing instructions;
the processor for executing the instructions in the memory, performing the method of counter business transaction of any of claims 1-4 or the method of counter business transaction of any of claims 5-6.
10. A computer readable storage medium storing program code or instructions which, when run on a computer, cause the computer to perform the method of counter business as claimed in any one of claims 1 to 4 or the method of counter business as claimed in any one of claims 5 to 6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202310926720.XA CN116934452A (en) | 2023-07-26 | 2023-07-26 | Counter business handling method, device, equipment and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202310926720.XA CN116934452A (en) | 2023-07-26 | 2023-07-26 | Counter business handling method, device, equipment and storage medium |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN116934452A true CN116934452A (en) | 2023-10-24 |
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ID=88384133
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202310926720.XA Pending CN116934452A (en) | 2023-07-26 | 2023-07-26 | Counter business handling method, device, equipment and storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN116934452A (en) |
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2023
- 2023-07-26 CN CN202310926720.XA patent/CN116934452A/en active Pending
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