CN116468504A

CN116468504A - Vehicle control method and device, terminal equipment and storage medium

Info

Publication number: CN116468504A
Application number: CN202210016336.1A
Authority: CN
Inventors: 戴观祺; 饶恒; 孙正宇; 吴宇灏; 杨文友
Original assignee: Guangzhou Xiaopeng Motors Technology Co Ltd
Current assignee: Guangzhou Xiaopeng Motors Technology Co Ltd
Priority date: 2022-01-07
Filing date: 2022-01-07
Publication date: 2023-07-21

Abstract

The application discloses a vehicle control method, comprising the following steps: after a user enters a charging service page through a charging service entry, a control for the user to select charging reservation information is displayed; responding to the operation of a user on a control, and generating a charging service request; the charging service request is sent to the cloud end, so that a safety person at the cloud end can carry out forward remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and a second order corresponding to the charging service request is generated after the vehicle starts to be charged, so that the safety person can carry out forward remote control on the vehicle after confirming that the charging is completed with the charging station manager, and the charging service is completed in response to the operation of the safety person. The method can enable a user to control the vehicle to travel from the current position to the reserved charging station for charging and return automatically through remote operation without personally getting on the vehicle to drive the vehicle.

Description

Vehicle control method and device, terminal equipment and storage medium

Technical Field

The present invention relates to the field of traffic, and in particular, to a vehicle control method, a vehicle control device, a terminal device, and a computer-readable storage medium.

Background

In the application scene of the vehicle, for the user without the household charging pile, the user is required to start to a charging station to charge at present, and the charging station is required to be charged and the daily life of part of users is cracked, so that the experience of part of users is poor and the charging station is inconvenient. For example, going to a charging station in the daytime affects the travel plan or rest plan of the user in the day, and going to charging in the evening affects the rest of the user at night.

At present, a manual substitution charging mode exists for the application scene of the requirements, but the mode needs to be connected with a substitution driver, is connected, is complex and troublesome in flow, is not enough in timeliness and has certain hidden trouble for the safety of articles in a vehicle. In addition, with the development of automatic driving technology, some vehicles have automatic driving functions, but at present, the automatic driving capability is limited, so that the full automatic driving of the vehicles cannot be applied on a large scale, and on the other hand, the vehicles have a certain risk due to the technical limitation. A safe and effective method for remotely controlling vehicle charging is needed to be solved.

Disclosure of Invention

In view of this, the present embodiment provides a vehicle control method including:

After a user enters a charging service page through a charging service entry, a control for the user to select charging reservation information is displayed;

responding to the operation of the user on the control, and generating a charging service request;

and sending the charging service request to a cloud end so that a safety person at the cloud end can carry out travel remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, responding to a charging start confirmation operation of a charging station manager to complete the first order, and generating a second order corresponding to the charging service request after the vehicle starts to charge, so that the safety person can carry out travel remote control on the vehicle after confirming the completion of charging with the charging station manager, and responding to the operation of the safety person to complete the charging service.

Therefore, a user can control the vehicle to travel from the current position to the reserved charging station for charging at the reserved time through remote operation without personally getting on the vehicle to drive the vehicle, and the vehicle can return to the departure place after the charging of the vehicle is completed. Especially for the application scene that the user without the household charging pile can not guarantee the timing charging or the user can not conveniently and automatically go to charge. The vehicle self-charging control system has the advantages that the vehicle self-charging control by a user at any time and any place is realized to a certain extent, and the charging experience of the user is effectively improved. Meanwhile, compared with the prior art that the vehicle is manually charged instead of being charged, the vehicle is required to be connected with a driver instead of being charged, communication is complicated and troublesome in process, timeliness is not enough, and certain hidden danger is also caused to the safety of articles in the vehicle. The vehicle driving system and method have the advantages that personnel are not required to enter the vehicle to drive, complexity in human communication is avoided to a certain extent, and inconvenience or property loss caused by entering the vehicle by external personnel is avoided to a certain extent. In addition, after the remote driving order is received, the control of the vehicle can only be performed by a security officer at the cloud end, and no matter whether a main driving position in the vehicle is someone or not, the vehicle cannot be taken over in service. The driving safety supervision of the vehicle driving process can be performed, personnel driving operation is not needed, and privacy or article safety problems are avoided.

The method comprises the following steps before a user enters a charging service page through a charging service entrance:

detecting whether the vehicle is in a summoniable state or not, and responding to the situation that a user enters the charging service page through the charging service entrance under the condition that the vehicle is in the summoniable state;

and controlling the charging service entrance to be unavailable and prompting the charging service entrance under the condition that the vehicle is in an undemaneable state.

Therefore, invalid clicks of the user are avoided to a certain extent, and user experience is improved.

The method further comprises the following steps before the user enters the charging service page through the charging service entrance:

displaying a charging service page of a charging service order under the condition that an ongoing charging service order is detected;

under the condition that an order to be paid is detected, entering a payment page corresponding to the order to be paid;

and entering a charging service page if no charging service order in progress is detected and no order to be paid is available.

Thus, when there is an ongoing service order, the user is caused to quickly enter the ongoing order. And when the user has an unfinished payment order, directly skipping the payment page to remind the user to pay the unfinished order.

The charging service page at least comprises a first display area and a second display area, and the method further comprises:

after a user enters a charging service page through a charging service entrance, displaying first map information of a charging route corresponding to the forward remote control in the first display area, wherein the first map information comprises a vehicle positioning point, a charging station positioning point, the charging route or the return route information and a service supporting range;

and displaying charging reservation information in the second display area, wherein the charging reservation information comprises reserved charging time and reserved charging station.

In this way, the user can learn route information and the like through the first display area, and perform corresponding charging information operation in the second display area. The independent display area enables page information to be divided clearly, and user experience is improved.

The method further comprises the steps of:

responding to page operation of a user on the first map information or the second map information, triggering scaling display of the first map information or the second map information, and automatically scaling the display scale of the first display area according to the second display area; a kind of electronic device with high-pressure air-conditioning system

And under the condition that an indoor map exists in the planned route, responding to the operation that a user enlarges the first map information or the second map information to a preset scale, and switching the map information to the indoor map for display.

In this way, when the user needs to learn about an indoor map such as the details of the map inside the parking lot, a corresponding map is provided.

The method further comprises the steps of:

after the charging service request is sent to the cloud, a first order state and a control for a user to contact with a safety officer are displayed in the second display area in response to processing of the charging service request by the cloud.

Thus, the user can quickly acquire the state of the current order, the charging reservation information and the contact mode with the safety officer from the corresponding display area.

The method further comprises the steps of:

after the charging service request is sent to the cloud, displaying the first order state as a waiting departure state, and displaying the predicted departure time in the second display area;

and under the condition that the first order state is the waiting-for-departure state and is within a preset time range, responding to the operation of canceling the order by a user, canceling the current charging service order and displaying the order cancellation reason, or canceling the current charging service order and displaying the order cancellation reason after receiving the information that the cloud end does not pass through the departure inspection.

Thus, the user can know the current service state and cancel the order within the preset time.

The method further comprises the steps of:

and under the condition that the departure operation is confirmed by the security personnel, displaying the first order state as an in-process state, and displaying the predicted remaining arrival mileage and/or time in the second display area.

In this way, the user can learn that the current vehicle has already left to go to the charging station, and that the remaining arrival information is expected.

The method further comprises the steps of:

in the case where it is detected that the vehicle arrives at the reservation charging station and/or it is received that the security officer confirms that the vehicle has arrived, the first order state is displayed as an arrived state, and charging preparation information is displayed in the second display area.

In this way, the user can learn that the current vehicle has arrived at the reserved charging station.

After the vehicle is charged, responding to the operation of the return remote control executed by the cloud, and displaying a second order state corresponding to the return and second map information of a return route corresponding to the return remote control on the charging service page, wherein the second map information comprises a current positioning point of the vehicle, a target returning point and a returning planning route; a kind of electronic device with high-pressure air-conditioning system

And after the vehicle returns to the target vehicle returning point, displaying a service list payment page, and responding to the operation of the user on the service list payment page to finish the charging service.

Thus, the user can know route information and the like through the first display area, and execute corresponding return information operation in the second display area. The independent display area enables page information to be divided clearly, and user experience is improved. And the payment of the current order can be completed in real time through the service order payment page.

The method further comprises the steps of: after the vehicle is detected to start charging, the second order state is displayed as a charging state, the predicted charging completion time is displayed in the second display area, and/or a charging special effect picture is displayed in the first display area.

Thus, the user can know the current charging state of the vehicle and obtain more visual effect through the special effect picture.

The method further comprises the steps of:

and when the charging of the vehicle is detected to be completed, displaying the second order state as a charging completion state, and displaying the expected return time in the second display area.

In this way, the user can learn that the current vehicle has completed charging and learn in advance.

The method further comprises the steps of: and displaying a second order state as a predicted remaining mileage and/or a predicted remaining time reaching the target return point in a second area in the return according to the remote control of the cloud to the return of the vehicle.

In this way, the user can learn that the current vehicle has already been moved to the target return point and the remaining arrival information is expected.

The method further comprises the steps of:

the second order state is displayed as a returned state and corresponding return information is displayed in the second display area when the arrival of the vehicle at the target returning point is detected and/or the arrival of the vehicle is confirmed by the safety officer;

and under the condition that the second order state is displayed as the returned state and reaches the preset time, jumping to a service bill payment page by the charging service page, and responding to the operation of a user on the service bill payment page to finish the charging service.

Thus, the user can know that the current vehicle is returned, and can instantly complete payment of the current order through the service order payment page.

The service bill payment page comprises a service bill to-be-paid page and a service bill paid page, and the displaying of the service bill payment page comprises:

displaying a service list paid page and displaying charging service details, charging expense details and controls for checking charging process details on the service list paid page under the condition that the charging service is detected to be paid;

And displaying a service list payment page under the condition that the charging service is not paid, and displaying charging service details, charging cost details, a control for checking charging process details and a payment control on the service list payment page for the user to pay an order.

Therefore, for the situation that the system can pay, by distinguishing the paid page of the service bill from the page to be paid of the service bill, the system can enter different pages according to whether the payment is made, so that a user can more clearly see whether the payment is made currently, and the user experience is improved.

The second display area supports a user viewing an overall process of the charging service, including the order status that has been, is ongoing, and is about to be ongoing.

Therefore, the complete service flow is displayed, so that the user can know the whole service flow, the later development can be clearly predicted, and the user can know the whole service and the using flow. Thereby improving the user experience.

The method comprises the following steps:

adding the charging service order into a history order list after the charging service order is completed;

and after the user enters the historical order list through the charging service entrance, displaying the historical charging service order and the order state, and responding to the operation of selecting the historical charging service order by the user, displaying an order detail page of the historical charging service order.

Thus, the user can clearly know the state and the details of each historical order.

The application also provides a vehicle control device, comprising:

the display module is used for displaying a control for the user to select the charging reservation information after the user enters the charging service page through the charging service entrance;

the generation module is used for responding to the operation of the user on the control and generating a charging service request;

the execution module is used for sending the charging service request to the cloud end so that a safety person at the cloud end can carry out travel remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to a charging start confirmation operation of a charging station manager, and the cloud end is used for generating a second order corresponding to the charging service request after the vehicle starts to be charged, so that the safety person can carry out travel remote control on the vehicle after confirming the completion of charging with the charging station manager, and the charging service is completed in response to the operation of the safety person.

The application also provides a terminal device, the vehicle comprising a memory and a processor, the memory storing a computer program which, when executed by the processor, implements the method of any of the above.

The present application also provides a non-transitory computer readable storage medium, which when executed by one or more processors, implements the method described in any of the above embodiments.

After a user enters a charging service page through a charging service entrance, a control for the user to select charging reservation information is displayed; responding to the operation of a user on a control, and generating a charging service request; the charging service request is sent to the cloud end, so that a safety person at the cloud end can carry out forward remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and a second order corresponding to the charging service request is generated after the vehicle starts to be charged, so that the safety person can carry out forward remote control on the vehicle after confirming that the charging is completed with the charging station manager, and the charging service is completed in response to the operation of the safety person. The remote control system can enable a user to control the vehicle to travel from the current position to the reserved charging station for charging through remote operation without personally getting on the vehicle to drive the vehicle, and automatically return to a departure place after the vehicle is charged. Especially for the application scene that the user without the household charging pile can not guarantee the timing charging or the user can not conveniently and automatically go to charge. The vehicle self-charging control system has the advantages that the vehicle self-charging control by a user at any time and any place is realized to a certain extent, and the charging experience of the user is effectively improved.

Meanwhile, compared with the prior art that the vehicle is manually charged instead of being charged, the vehicle is required to be connected with a driver instead of being charged, communication is complicated and troublesome in process, timeliness is not enough, and certain hidden danger is also caused to the safety of articles in the vehicle. The vehicle driving system and method have the advantages that personnel are not required to enter the vehicle to drive, complexity in human communication is avoided to a certain extent, and inconvenience or property loss caused by entering the vehicle by external personnel is avoided to a certain extent. In addition, after the remote driving order is received, the control of the vehicle can only be performed by a security officer at the cloud end, and no matter whether a main driving position in the vehicle is someone or not, the vehicle cannot be taken over in service. The driving safety supervision of the vehicle driving process can be performed, personnel driving operation is not needed, and privacy or article safety problems are avoided.

Additional aspects and advantages of embodiments of the application will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the application.

Drawings

The foregoing and/or additional aspects and advantages of the present application will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings, in which:

FIG. 1 is a flow chart diagram of a vehicle control method of the present application;

FIG. 2 is a block schematic diagram of a vehicle control apparatus of the present application;

FIG. 3 is an exemplary diagram of a vehicle control method of the present application;

FIG. 4 is a flow chart diagram of a vehicle control method of the present application;

FIG. 5 is a block schematic diagram of a vehicle control apparatus of the present application;

FIG. 6 is a flow chart diagram of a vehicle control method of the present application;

FIG. 7 is a flow chart diagram of a vehicle control method of the present application;

FIG. 8 is a block diagram of a vehicle control apparatus of the present application;

FIG. 9 is a flow chart diagram of a vehicle control method of the present application;

FIG. 10 is a flow chart diagram of a vehicle control method of the present application;

FIG. 11 is a block diagram of a vehicle control apparatus of the present application;

FIG. 12 is a flow chart diagram of a vehicle control method of the present application;

FIG. 13 is an exemplary diagram of a vehicle control method of the present application;

FIG. 14 is a flow chart diagram of a vehicle control method of the present application;

fig. 15 is an example diagram of a vehicle control method of the present application;

FIG. 16 is a flow chart diagram of a vehicle control method of the present application;

FIG. 17 is a flow chart diagram of a vehicle control method of the present application;

FIG. 18 is an exemplary diagram of a vehicle control method of the present application;

FIG. 19 is a flow chart diagram of a vehicle control method of the present application;

FIG. 20 is a flow chart diagram of a vehicle control method of the present application;

fig. 21 is an example diagram of a vehicle control method of the present application;

FIG. 22 is a flow chart diagram of a vehicle control method of the present application;

fig. 23 is an example diagram of a vehicle control method of the present application;

fig. 24 is a flow chart of the vehicle control method of the present application.

Detailed Description

Embodiments of the present application are described in detail below, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to like or similar elements or elements having like or similar functions throughout. The embodiments described below by referring to the drawings are exemplary only for explaining the embodiments of the present application and are not to be construed as limiting the embodiments of the present application.

Referring to fig. 1, the present application provides a vehicle control method, including:

01: after a user enters a charging service page through a charging service entry, a control for the user to select charging reservation information is displayed;

02: responding to the operation of a user on a control, and generating a charging service request;

03: the charging service request is sent to the cloud end, so that a safety person at the cloud end can carry out forward remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and a second order corresponding to the charging service request is generated after the vehicle starts to be charged, so that the safety person can carry out forward remote control on the vehicle after confirming that the charging is completed with the charging station manager, and the charging service is completed in response to the operation of the safety person.

Accordingly, referring to fig. 2, the embodiment of the present application further provides a vehicle control device 100, and the vehicle control method of the embodiment of the present application may be implemented by the vehicle control device 100. The vehicle control device 100 includes a display module 110, a generation module 120, and an execution module 130. Step 01 may be implemented by the display module 110, step 02 may be implemented by the generation module 120, and step 03 may be implemented by the execution module 130. Alternatively, the display module 110 is configured to display a control for the user to select the charging reservation information after the user enters the charging service page through the charging service portal. The generating module 120 is configured to generate a charging service request in response to an operation of the control by the user. The execution module 130 is configured to send a charging service request to the cloud end, so that a security administrator at the cloud end can remotely control the vehicle in a forward-travel manner and charge the vehicle according to a first order corresponding to the charging service request, complete the first order in response to a charging start confirmation operation of a charging station administrator, and generate a second order corresponding to the charging service request after the vehicle starts to be charged, so that the security administrator can remotely control the vehicle in a backward-travel manner after confirming that the charging is completed with the charging station administrator, and complete the charging service in response to the operation of the security administrator.

The embodiment of the application also provides the terminal equipment. The terminal device includes a memory and a processor. The storage stores a computer program, and the processor is used for displaying a control for the user to select charging reservation information after the user enters a charging service page through a charging service entrance; responding to the operation of a user on a control, and generating a charging service request; the charging service request is sent to the cloud end, so that a safety person at the cloud end can carry out forward remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and a second order corresponding to the charging service request is generated after the vehicle starts to be charged, so that the safety person can carry out forward remote control on the vehicle after confirming that the charging is completed with the charging station manager, and the charging service is completed in response to the operation of the safety person.

Specifically, the charging service is a remote driving order receiving service, a user remotely places an order through a charging service entrance, and the cloud end remotely controls the vehicle to drive the vehicle from a current position to a charging position preset by the user so as to charge the vehicle. The cloud end comprises a safety management platform and a manual safety member, and the safety member can remotely monitor the running process of the vehicle. And when the vehicle starts to charge until the charging is completed, the cloud end remote control vehicle returns to the starting position of the vehicle from the charging position.

The vehicle control apparatus 100 includes an application, applet, browser page, etc. that can interact with a user. The vehicle control device 100 may be an application installed on a smart phone, and a user may operate by opening the application to implement a charging service. The terminal equipment comprises a mobile phone, a tablet personal computer, a notebook computer, a desktop computer, wearable equipment and the like.

In step 01, after the user enters the charging service page through the charging service entry, a control for the user to select charging reservation information is displayed.

Wherein the charging service portal comprises a graphical user interface GUI, or interface elements or controls in a GUI interface, and the like. When the charging service portal is a GUI interface, the user can directly enter the charging service page on the interface. When the charging service entry is an interface element or control, the user may click on the interface element or control to enter the charging service page, refer to fig. 3, fig. 3 shows the charging service entry control on the relevant page, and the user may click on the "charging service" control to enter the charging service page.

The charging service portal may be a voice interactive interface through which a user interacts with an associated device to enter the charging service portal.

Referring to fig. 4, step 01 further includes:

04: detecting whether the vehicle is in a summonible state or not, and responding to the situation that a user enters a charging service page through a charging service entrance under the condition that the vehicle is in the summonible state;

05: and in the case that the vehicle is in an undemanageable state, controlling the charging service entrance to be unavailable and prompting the charging service entrance.

Referring to fig. 5, the vehicle control apparatus 100 further includes a detection module 140, and steps 04 and 05 may be implemented by the detection module 140. Or, the detection module 140 is configured to detect whether the vehicle is in a summonizable state, and respond to the user entering the charging service page through the charging service portal if the vehicle is in the summonizable state; and in the case that the vehicle is in an undemanageable state, controlling the charging service entrance to be unavailable and prompting the charging service entrance.

The processor is used for detecting whether the vehicle is in a summoning state or not, and responding to the situation that a user enters a charging service page through a charging service entrance when the vehicle is in the summoning state; and in the case that the vehicle is in an undemanageable state, controlling the charging service entrance to be unavailable and prompting the charging service entrance.

Specifically, before a user enters a charging service page through a charging service portal, that is, when entering the charging service portal, it is detected whether the vehicle is in a summoniable state. The summoning state comprises whether the current position of the vehicle is in a service area or not, and/or whether the summoning position of the user is in the service area or not. The service area is a geographical location area supported by the current charging service, the charging service is only opened in a nearby area of a charging pile supporting the service, and the opened area can be judged by an electronic fence. And detecting whether the current vehicle is parked in an open area or a service area, supporting the user to order when the current vehicle is in the service area, and initiating charging service. When the vehicle is not in the service area, the user is not supported to click in, for example, the charging service entrance is not available, for example, ash is set, and a prompt is given to the user, for example, "the vehicle is not in the service area and is temporarily unavailable", please refer to fig. 3. Therefore, invalid operation of a user is avoided to a certain extent, and user experience is improved.

Referring to fig. 6, step 01 further includes:

06: displaying a charging service page of the charging service order under the condition that the charging service order in progress is detected;

07: under the condition that an order to be paid is detected, entering a payment page corresponding to the order to be paid;

08: and in the case that no charge service order in progress is detected and no order to be paid is available, entering a charge service page.

Steps 06-08 may be implemented by detection module 140. Or, the detection module 140 is configured to display a charging service page of the charging service order if an ongoing charging service order is detected, enter a payment page corresponding to the order to be paid if an order to be paid is detected, and enter the charging service page if no ongoing charging service order is detected and no order to be paid is detected.

The processor is used for displaying a charging service page of the charging service order under the condition that the charging service order in progress is detected, entering a corresponding payment page of the order to be paid under the condition that the order to be paid is detected, and entering the charging service page under the condition that the charging service order in progress is not detected and the order to be paid is not detected.

Specifically, when the user enters the charging service page through the charging service portal, it may be detected whether there is an ongoing or pending order for the historical charging service order, so that the user may perform a corresponding operation on the outstanding order. When an ongoing charge service order is detected, a charge service page of the ongoing charge service order is entered through the charge service portal while the relevant status information is displayed, instead of entering a new charge service page. When an order to be paid is detected, the user may enter a payment page for the order to be paid through the charging service portal so that the user may pay for the outstanding order. The charging service order and the order to be paid in the process of detection are not limited in sequence, and can be selected according to practical application. And entering a charging service page if no in-progress charging service order is detected and no order to be paid is available.

And after entering the charging service page, displaying a control for the user to select charging reservation information. The charge reservation information may include information such as a time to reserve charge, a reserved charging station, and the like. The user may click on a control of the charge reservation information to enter a related page to select the charge reservation information. In step 02, a charging service request is generated in response to a user operation of the control. And after the user selects the charging reservation information through the control of the charging reservation information, generating a charging service request according to the selected charging reservation information.

The charging reservation information comprises reserved charging time and/or reserved charging stations, and the control comprises reserved time control and/or reserved charging station control.

The user may choose to reserve charging time and the charging station is not, and the system provides a default available charging station for the user depending on where the vehicle is located. The charging reservation information includes a reserved charging time and the control includes a reserved time control. After the user enters the charging service page through the charging service portal, a reservation time control and a default charging station are displayed. The user may click on the reservation time control to enter the charging time required for the time selection page selection. The system generates a charge service request based on the selected reserved charge time and the default charging station.

The user may choose to reserve a charging station and the charging time is not, the system providing the user with the charging time available for the current service. The charging subscription information includes a subscription charging station and the control includes a subscription charging station control. After the user enters the charging service page through the charging service portal, a reservation charging station control and default reservation time are displayed. The user may click on the reservation charging station control to enter a charging station selection page to select a desired charging station. The system generates a charging service request based on the default charging time and the selected reserved charging station.

The user may select a reservation charging station while the charging time may be selected. The charging reservation information includes a reserved charging station and a reserved charging time, and the controls include a reserved charging station control and a reserved time control. After a user enters a charging service page through a charging service entry, a reservation charging station control and a reservation time control are displayed. The user may click on the reservation charging station control to enter a charging station required for the charging station selection page selection, or may click on the reservation charging station control to enter a charging station required for the charging station selection page selection. The system generates a charging service request based on the selected reserved charging time and the selected reserved charging station.

The charging service page can also provide user insurance conditions and security conditions to provide a sense of security for the user, so that the user can know that the security is in 1-to-1 service and supervision, and the vehicle is not unmanned. In the whole charging service process or in the charging service process after the cloud receives the charging service request, the safety officer can be shown to perform 1-to-1 service and supervision. The insurance case includes an associated insurance service showing that the charging service has been validated.

In this way, when the charging reservation information is selectable, the required reserved charging time and/or reserved charging station can be set, so that a corresponding charging service request is generated to realize charging. When the charging reservation information is not selectable, the system can provide the reserved charging time and the reserved charging station default by the user, so that a corresponding charging service request is generated to realize charging.

Referring to fig. 7, the charging service page includes at least a first display area and a second display area, and the vehicle control method further includes:

101: after a user enters a charging service page through a charging service entrance, displaying first map information of a charging route corresponding to a forward remote control or second map information of a return route corresponding to a return remote control in a first display area, wherein the first map information and the second map information comprise vehicle positioning points, charging station positioning points, charging route or return route information and a supporting service range;

102: and displaying charging reservation information in the second display area, wherein the charging reservation information comprises reserved charging time and reserved charging station.

Steps 101 and 102 may be implemented by the display module 110. In other words, the display module 110 is configured to display, in the first display area, first map information of a charging route corresponding to the forward remote control or second map information of a return route corresponding to the return remote control after the user enters the charging service page through the charging service portal, where the first map information and the second map information include a vehicle positioning point, a charging station positioning point, a charging route or return route information, and a range supporting services; and displaying charging reservation information in the second display area, wherein the charging reservation information comprises reserved charging time and reserved charging station.

The processor is used for displaying first map information of a charging route corresponding to the forward remote control or second map information of a return route corresponding to the return remote control in a first display area after a user enters a charging service page through a charging service entrance, wherein the first map information and the second map information comprise vehicle positioning points, charging station positioning points, charging route or return route information and a supporting service range; and displaying charging reservation information in the second display area, wherein the charging reservation information comprises reserved charging time and reserved charging station.

Specifically, at least two display areas may be divided into a first display area and a second display area in the charging service page, where the first display area and the second display area may be set to be left and right or up and down according to an actual page, or other area division manners, which is not limited in this application.

The first display area displays first map information of a charging route corresponding to the forward remote control or second map information of a return route corresponding to the return remote control. The display modes of the first map information and the second map information can comprise planar 2D display, stereoscopic 3D display, dynamic special effect display and the like. The content displayed may include charging route or return route information, vehicle location points, charging station location points, and a range of support services. The charging route or the return route information comprises a running route which is planned by the system and runs from the current position of the vehicle to the charging position, or the vehicle returns to the starting point of the vehicle from the charging locating point of the charging station. When there are multiple routes available, the system may default, or be selected by user clicking. The positioning information includes a current location of the vehicle and a reserved charging station location. The service area range comprises a position range supported by the charging service, and the position range can be judged according to the electronic fence. Referring to the example diagram of fig. 8, first map information of a charging route corresponding to the outgoing remote control is displayed in the first display area.

Meanwhile, charging reservation information including reserved charging time and reserved charging station is displayed in the second display area.

When the reserved charging station is optional and the reserved charging time is not optional, the charging reservation information includes a reserved charging station control and a default reserved time. And when the reserved charging time is optional and the reserved charging station is not optional, displaying a default charging station and a reserved time control.

The reserved charging station is optional, and the reserved charging time is also optional. After the user enters the charging service page through the charging service portal, the control, the default charging station and the charging time are displayed. The default charging station and charging time may include a charging station and charging time of a recent history acquired by the system, or the system may learn charging reservation information that may be needed to be used by the current user at the current time through intelligence to enhance user experience. Intelligent learning includes, without limitation, matching with user history time and charging reservation information, or machine learning models, and the like. Meanwhile, when the user does not use default charging reservation information, the charging station required by the charging station selection page selection or the reserved charging time required by the time selection page selection can be accessed by clicking a control.

Specifically, when the charging station selects the charging station required by page selection or selects the reserved charging time required by page selection, the display mode of the charging station or the charging time can be scrolling or highlighting, etc., the page is selected by a user, and the scrolling, etc. of the charging station or the charging time at the page selection charging position is not unique, and can be realized through simple form transformation of a control.

Referring to fig. 8, the default reservation charging station is "CBD building No. 1 charging stake", and the control area may be an arrow area, an arrow background partial area, or all second display areas. The user can click on the area corresponding to the control to enter the charging station selection page.

Further display areas such as a first display area, a second display area, and a third display area may be divided therein to correspond to the first map information, the second map information, the reserved charging time, and the reserved charging station.

The display module 110 is used for triggering scaling display of the first map information or the second map information in response to page operation of the first map information or the second map information by a user, and the display proportion of the first display area can be automatically scaled according to the second display area; and under the condition that an indoor map exists in the planned route, responding to the operation of amplifying the first map information or the second map information to a preset scale by a user, and switching the map information to the indoor map for display.

The processor is used for responding to page operation of the first map information or the second map information by a user, triggering scaling display of the first map information or the second map information, and the display proportion of the first display area can be automatically scaled according to the second display area; and under the condition that an indoor map exists in the planned route, responding to the operation of amplifying the first map information or the second map information to a preset scale by a user, and switching the map information to the indoor map for display.

Specifically, the display scale of the first display area may be automatically scaled according to the second display area. When the first map information or the second map information of the first display area is more, the first display area can be automatically enlarged, and the second display area is correspondingly reduced. Similarly, when the first map information or the second map information of the first display area is less or the second display area information is more, the first display area can be automatically reduced, and the second display area is correspondingly enlarged.

Meanwhile, the user can zoom the first map information or the second map information through interface touch operation, and the zooming of the first map information or the second map information can be simultaneously linked with the automatic zooming of the first display area.

When the indoor map is included in the planned route, when the user enlarges the first map information or the second map information to a preset proportion, the display of the first map information or the second map information of the current global state can be automatically switched to the display of the indoor map, and when the user reduces the indoor map, the display of the first map information or the second map information can be automatically switched back to the display of the indoor map. So that the user needs to provide a corresponding map when learning the indoor map such as the map details of the parking lot.

In step 03, the charging service request is sent to the cloud end, so that the cloud end security personnel can remotely control the vehicle in a going-forward manner and charge the vehicle according to the first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and the cloud end security personnel can generate the second order corresponding to the charging service request after the vehicle starts to be charged, so that the security personnel can remotely control the vehicle in a going-forward manner after confirming the completion of the charging with the charging station manager, and the charging service is completed in response to the operation of the security personnel.

Specifically, when the user determines to reserve charging information, a charging service request may be generated through a corresponding control, such as "immediate order.

After the user determines the reserved charging information, it can be detected whether the vehicle position and the user position are located in the service area range. If one of the vehicle location or the user location is not within the service area, the "immediate order" control may not be clicked, such as grayed out.

And after receiving the order placing operation of the charging service request initiated by the user, immediately sending the charging service request to the cloud. The cloud may include a security management platform and a human security officer. After the cloud receives the charging service request, the calling state, such as the position, of the vehicle can be confirmed again, and the position of the vehicle is determined to be in the service range again. At this time, if the user puts the vehicle out of the service range, the order will be automatically cancelled if the vehicle is cancelled due to human factors of the user, and the departure is not supported. And after confirming that the vehicle is in a summonizable state, the cloud end sends a charging service request to the safety management platform and distributes a safety person order, when the safety person order is received, corresponding departure preparation check can be carried out, when the departure preparation check is passed, the safety person confirms departure, and the vehicle is remotely controlled to travel to a reservation charging station set by a user for charging.

In the running process, the safety personnel supervise the running condition of the vehicle in the whole process, the vehicle runs automatically in the service range available for automatic driving, the safety personnel supervise the running process of the vehicle remotely, and remote control instructions such as double flashing, high beam and the like are adopted if necessary. The automatic driving comprises an automatic parking function of the vehicle in a certain route range, and the vehicle is provided with a route map in the route range, can automatically run in the map and is parked in a corresponding position. And the current running condition of the vehicle can be displayed through real-time video on the safety management platform.

When an abnormal situation occurs, such as that automatic driving is not available, or that automatic parking out function cannot be used to park out a parking space, the security officer starts manual driving to take over remote driving.

When the safety officer remotely controls to travel to the reserved charging station, the charging service page can inform the user that the vehicle reaches the charging station information, the system or the safety officer can inform a charging manager of the charging station to perform charging operation such as gun inserting on the vehicle, and when charging of the vehicle is started, the completion of the first order can be confirmed.

Further, a second order is automatically generated after the cloud confirms that the vehicle begins to charge. Specifically, when the charging is completed, for example, the vehicle charging reaches a preset charging limit. The security personnel carries out the remote control of returning to the vehicle, and the vehicle automatically stops charging, enters a charging completion state, and the cloud terminal automatically and correspondingly generates according to a charging returning service request initiated by a user when the user reserves charging, so that the dispatch operation of the security personnel is carried out. The charging return service request is used for enabling a safety officer to remotely control the vehicle in a forward-backward direction according to a charging order corresponding to the charging return service request and charge the vehicle. The charging return request comprises charging return reservation information, wherein the charging return reservation information is charging reservation information input by a user when charging return service is initiated, and the charging return reservation information comprises a vehicle departure position, namely a return position of the vehicle. In addition, the charging return service request is initiated by a user when the charging return service is initiated, and comprises vehicle charging station information and return position information after the vehicle charging is completed. When the vehicle arrives at the charging station to start charging, the charging return service is completed. When the vehicle is charged, the cloud automatically initiates a charging return service request and generates a second order, so that a security officer can remotely control the vehicle in a return mode according to the second order corresponding to the charging return service request.

Therefore, after the user enters the charging service page through the charging service entrance, the control for the user to select the charging reservation information is displayed; responding to the operation of a user on a control, and generating a charging service request; the charging service request is sent to the cloud end, so that a safety person at the cloud end can carry out forward remote control on the vehicle and charge the vehicle according to a first order corresponding to the charging service request, the first order is completed in response to the charging start confirmation operation of the charging station manager, and a second order corresponding to the charging service request is generated after the vehicle starts to be charged, so that the safety person can carry out forward remote control on the vehicle after confirming that the charging is completed with the charging station manager, and the charging service is completed in response to the operation of the safety person. The remote control system can enable a user to control the vehicle to travel from the current position to the reserved charging station for charging through remote operation without personally getting on the vehicle to drive the vehicle, and automatically return to a departure place after the vehicle is charged. Especially for the application scene that the user without the household charging pile can not guarantee the timing charging or the user can not conveniently and automatically go to charge. The vehicle self-charging control system has the advantages that the vehicle self-charging control by a user at any time and any place is realized to a certain extent, and the charging experience of the user is effectively improved.

Referring to fig. 9, the vehicle control method further includes:

09: after the charging service request is sent to the cloud, the first order state and a control for the user to contact with the security officer are displayed in the second display area in response to the processing of the charging service request by the cloud.

Step 09 may be implemented by the display module 110. Alternatively, the display module 110 is configured to, after sending the charging service request to the cloud, display the first order status and the control for the user to contact with the security personnel in the second display area in response to the processing of the charging service request by the cloud.

The processor is used for responding to the processing of the charging service request by the cloud after sending the charging service request to the cloud, and displaying the first order state and the control for the user to contact with the security officer in the second display area.

Specifically, as described above, after the charging service request is sent to the cloud, the cloud processes the charging service request, such as scheduling a security administrator to receive a ticket. During the cloud processing and subsequent remote control to complete the charging service, the first order status and the control for the user to contact with the security officer may be displayed in the second display area. The first order state can comprise a state of waiting for order taking, going, charging, reaching and the like, and can provide the state of the current service order for the user in time, so that the awareness of the user is improved, and the user experience is improved.

In addition, the control for the user to contact with the security officer enables the user to contact with the security officer at the cloud end, and the contact information can be telephone contact information or online contact information and other information. Before the order is received by the security personnel, the control can be connected with the security management platform or related personnel in the cloud end, and after the order is received by the security personnel, the control can be connected with one-to-one security personnel in a one-to-one mode.

Referring to fig. 10, the vehicle control method further includes:

010: after the charging service request is sent to the cloud, displaying a first order state as a waiting departure state, and displaying the estimated departure time in a second display area;

011: and under the condition that the first order state is a waiting-for-departure state and is within a preset time range, responding to the operation of canceling the order by a user, canceling the current charging service order and displaying the order cancellation reason, or canceling the current charging service order and displaying the order cancellation reason after receiving the information that the cloud end does not pass through the departure inspection.

Referring to fig. 11, the vehicle control apparatus 100 further includes a cancellation module 150. Step 010 may be implemented by the display module 110 and step 011 may be implemented by the cancellation module 150. Alternatively, the display module 110 is configured to display the first order status as a waiting-for-departure status after sending the charging service request to the cloud, and display the predicted departure time in the second display area. The cancellation module 150 is configured to cancel a current charge service order and display an order cancellation reason in response to an operation of canceling an order by a user when the first order state is a waiting for departure state and within a preset time range, or cancel the current charge service order and display an order cancellation reason after receiving a failure information of the cloud to check for departure.

The processor is used for displaying a first order state as a waiting start state and displaying the predicted departure time in a second display area after sending the charging service request to the cloud, and canceling the current charging service order and displaying the order cancel reason in response to the operation of canceling the order by the user when the first order state is the waiting start state and is within the preset time range, or canceling the current charging service order and displaying the order cancel reason after receiving the information that the cloud does not pass through the departure inspection.

Specifically, after the charging service request is sent to the cloud, the second display area portion of the charging service page displays a "waiting for departure" state, and may further display an estimated departure time, that is, a time when the vehicle departs to the reserved charging station, which may be equal to or about the reserved charging time, such as "estimated 11:00 departure". Referring to fig. 14, a charging service page in a waiting-for-departure state is shown, which shows a waiting-for-departure state and a predicted departure time prompt. Meanwhile, charging reservation information preset by a user is displayed in the second display area.

When the cloud receives the charging service request, the cloud needs to process the charging service request, confirms the position in the time when the reserved charging time is not reached and in the preset time before the reserved charging time is reached, and immediately distributes the safety personnel after confirming that the vehicle position is in the service area range. The distance departure requires a certain time, so the user can manually cancel the order in a certain preset time range before the reserved charging time is reached, such as more than 5 minutes before the vehicle starts, and a 'cancel order' control is provided in a second display area or other display areas, and the user can click the 'cancel order' control to cancel the current charging service order. When the user clicks the "cancel order" control, a secondary confirmation dialog box pops up for the user to confirm again whether to cancel the order. When an order is successfully canceled, the first order status is displayed as "order cancel", while the order cancel cause such as "user cancel order" is displayed.

After the cloud successfully distributes the security personnel, the security personnel can start to perform system departure inspection on the vehicle, the inspection is possibly failed, under the condition that the inspection is failed, the cloud returns an failed result, after receiving the failure information of the cloud for departure inspection, the current charging service order can be canceled, and the order cancellation reasons such as ' vehicle failure ', please inspect the vehicle ' are displayed.

When the security personnel receives the order, the corresponding information is returned, at the moment, the order can not be canceled, and the order cancel control can be hidden or gray. Meanwhile, the safety officer immediately performs a check on preparation before departure, for example, the system can automatically perform preliminary checks on the vehicle condition, environment and the like of the vehicle, for example, whether the weather supports departure, whether the vehicle condition and the electric quantity support forward going or not, and the like. After the system departure check passes, the safety personnel can also conduct manual check before departure. If the system or the manual inspection is not passed, the cloud terminal starts immediately after carrying out the order returning operation or solving the problem in time, and if the problem at the moment can not be solved immediately, the order returning operation is carried out. If the solution can be fast, the cloud side considers the solution. Meanwhile, the cloud can confirm the position of the vehicle again, if the vehicle is not in the service area, the order is cancelled, and the first order state is displayed as an order cancellation state and prompts the reason of order cancellation when the order is cancelled.

In the case of canceling an order, the user is supported to develop a service detail state, i.e., the user can learn the service detail state of the cancelled order, such as the first map information, the charging reservation information, and the like. And the route is not displayed in the first area, and only the starting point and the end point are displayed so as to simplify the display, thereby avoiding unnecessary redundant information.

When the user cancels the current charging service order, the user can reenter the charging service page through a corresponding control, such as a return control, and the charging reservation information is redetermined in response to the operation of the control by the user, and the charging service request initiated by the redetermined charging reservation information is received, so that a cloud security personnel can remotely control the vehicle according to the corresponding order of the charging service request to complete the charging service.

Referring to fig. 12, the vehicle control method further includes:

012: in the case of receiving a departure confirmation operation from the security officer, the first order state is displayed as an in-flight state, and the predicted remaining arrival mileage and/or time is displayed in the second display area.

Step 012 may be implemented by the display module 110. In other words, the display module 110 is configured to display the first order status as an in-process status and display the predicted remaining arrival mileage and/or time in the second display area when the departure operation is confirmed by the security personnel.

The processor is used for displaying the first order state as an in-process state and displaying the expected remaining arrival mileage and/or time in the second display area under the condition that the departure operation is confirmed by the security personnel.

Specifically, when the safety officer confirms departure, a corresponding instruction is returned, the vehicle starts to run, the mode of driving the safety officer and the vehicle in a common mode is entered, the vehicle starts an automatic driving mode, or the safety officer takes over manual remote driving when necessary. The first order status is displayed as going forward while the predicted remaining arrival mileage and/or time is displayed in the second display area. Wherein the predicted remaining arrival mileage and/or time is the predicted remaining mileage of the vehicle to the reserved charging station and/or the predicted remaining time of the vehicle to the reserved charging station, please refer to fig. 13, which is a charging service page in the going-out process.

Referring to fig. 14, the vehicle control method further includes:

013: in the case where the arrival of the vehicle at the reservation charging station is detected and/or the confirmation of arrival of the vehicle by the security guard is received, the first order state is displayed as the arrived state, and charging preparation information is displayed in the second display area.

Step 013 may be implemented by display module 110. Alternatively, the display module 110 is configured to display the first order status as an arrived status and display charging preparation information in the second display area when it is detected that the vehicle arrives at the reserved charging station and/or when it is received that the security personnel confirm that the vehicle has arrived.

The processor is configured to display the first order status as an arrived status and display charging preparation information in the second display area in case it is detected that the vehicle arrives at the reserved charging station and/or a confirmation is received from the security personnel that the vehicle has arrived.

Referring to fig. 15, when the arrival of the vehicle at the reserved charging station is detected by, for example, GPS, the first order state flow is shifted to the arrived state, and charging preparation information such as "charging station is in preparation for charging, please be later) is displayed in the second display area.

The safety officer confirms that the vehicle has arrived through the relevant operation, and returns this operation confirmation information to the vehicle control device 100, the first order state flow is changed to the arrived state, and charge preparation information such as "charge station is being prepared for charging, please be later) is displayed in the second display area.

When the arrival of the vehicle at the reserved charging station is detected by, for example, GPS, and the security officer confirms that the vehicle has arrived by the relevant operation, and returns this operation confirmation information to the vehicle control device 100, the first order state flow is converted into the arrived state, and charging preparation information such as "charging station is being prepared for charging, please be later) is displayed in the second display area.

When the vehicle has arrived at the charging station, the system will automatically notify the charging station manager to arrive at the parking space for charging service. The security officer may contact a charging station manager of the charging station to perform a charging operation on the vehicle, such as a gun insertion to begin charging. If the manager does not arrive, the safety manager supports to contact the manager to insert guns and the like, and the charging preparation work is completed.

Referring to fig. 16, the vehicle control method further includes:

014: after the vehicle is charged, responding to the operation of the return remote control executed by the cloud, and displaying a second order state corresponding to the return and second map information of a return route corresponding to the return remote control on a charging service page, wherein the second map information comprises a current positioning point of the vehicle, a target returning point and a returning planning route; a kind of electronic device with high-pressure air-conditioning system

015: and after the vehicle returns to the target vehicle returning point, displaying a service list payment page, and responding to the operation of the user on the service list payment page to finish the charging service.

Steps 014 and 015 may be implemented by the display module 110. Or, the display module 110 is configured to display, on the charging service page, a second order state corresponding to the return and second map information of a return route corresponding to the return remote control in response to an operation of the return remote control performed by the cloud, where the second map information includes a current positioning point of the vehicle, a target return point, and a return planned route; and after the vehicle returns to the target vehicle returning point, displaying a service bill payment page, and responding to the operation of the user on the service bill payment page to finish the charging service.

The processor is used for responding to the operation of the return remote control executed by the cloud after the vehicle finishes charging, displaying a second order state corresponding to the return and second map information of a return route corresponding to the return remote control on the charging service page, wherein the second map information comprises a current positioning point of the vehicle, a target returning point and a returning planning route; and after the vehicle returns to the target vehicle returning point, displaying a service bill payment page, and responding to the operation of the user on the service bill payment page to finish the charging service.

Specifically, the detection means for the completion of charging of the vehicle includes means for remote detection, transmission of a completion signal by the vehicle, and the like. The detection threshold may be set, for example, setting 80% of the charge is complete. After the vehicle is charged, displaying a second order state corresponding to the return journey and second map information of a return journey route corresponding to the return journey remote control on a charging service page, wherein the second map information comprises a current positioning point of the vehicle, a target vehicle returning point and a vehicle returning planning route. The current positioning point of the vehicle is a positioning point for preparing to start after the vehicle is charged. The target vehicle returning point comprises a departure point of the vehicle in the going-away remote control, and the vehicle returns to the original departure position after the vehicle is charged. The vehicle returning planning route is a planning route between a current positioning point of the vehicle and a target vehicle returning point.

The target return point may not coincide with the departure point of the vehicle in the outgoing remote control, and the user may modify the default target return point before the vehicle departs.

After the vehicle returns to the target returning point, the vehicle jumps to the service order payment page, so that the user can directly pay for the charging service order which is currently completed.

The service bill payment page comprises a service bill to-be-paid page and a service bill paid page.

When the service order payment page is jumped to, whether the current charging service is automatically paid or not is detected, such as automatic payment according to an account set by a user previously, free of charge of the current order, and the like.

If the current charging service is detected to be paid, the method jumps to a service list paid page, and displays charging service details, charging cost details and controls for checking charging process details on the service list paid page. The charging service details comprise the driving mileage, the charging electric quantity, the additional service and other items, and the charging cost details comprise the mileage expense, the charging expense, the service expense and other items. The user obtains the detailed process of the current charging service, such as the process of order state circulation, through a control for checking the details of the charging process.

If the current charging service is not paid, the service single-standby payment page is jumped to, charging service details, charging cost details, controls for checking charging process details and payment controls are displayed on the service single-standby payment page, and the user can pay for the order.

Referring to fig. 17, the vehicle control method further includes:

016: after the start of charging of the vehicle is detected, the second order state is displayed as a charging state, and the predicted charging completion time is displayed in the second display area, and/or the charging special effect picture is displayed in the first display area.

Step 016 may be implemented by the display module 110. Alternatively, the display module 110 is configured to display the second order status as a charging status after detecting that the vehicle starts charging, and display the predicted charging completion time in the second display area, and/or display the charging special effect screen in the first display area.

The processor is used for displaying a second order state as a charging state after detecting that the vehicle starts to charge, displaying the predicted charging completion time in a second display area and/or displaying a charging special effect picture in a first display area.

Specifically, in the case where the vehicle starts charging but charging is not completed, the second order state in the second display area is displayed as the in-charge state, and the user can learn that the vehicle is currently in the charge state but charging is not completed.

The predicted charge completion time, such as "predicted 12:35 complete", may also be displayed in the second display area.

And displaying a charging special effect picture in the first display area, wherein the charging special effect picture can comprise a view picture and a text explanation. Referring to fig. 18, the view picture includes a vehicle and a charging pile that the vehicle is charging, and during charging, the picture may have special effects such as flowing current, flashing current, etc., so that a user can visually feel the charging process of the vehicle through the view picture, and the special effect mode can be regarded as a simple replacement of the embodiment. In addition, a text explanation of information such as the estimated remaining time of the vehicle for cruising and charging may be added near the view, and referring to fig. 18, "current cruising 98km, estimated remaining time 1 hour 20 minutes" is shown.

Referring to fig. 19, the vehicle control method further includes:

017: when the completion of the charging of the vehicle is detected, the second order state is displayed as a charging completion state, and the predicted return time is displayed in the second display area.

Step 017 may be implemented by the display module 110. Alternatively, the display module 110 is configured to display the second order status as the charging completion status and display the expected return time in the second display area when the charging completion of the vehicle is detected

The processor is configured to display a second order status as a charge completion status and display an expected return time in the second display area upon detecting that the vehicle is charged.

Specifically, after the vehicle is charged, for example, when it is detected that the charging reaches a preset charging limit value, the vehicle automatically stops charging, enters a charging completion state, and the cloud end automatically performs a dispatch operation of the security personnel, the user end displays the order state in the second display area as the charging completion state, and displays the expected return time in the second display area, and please refer to fig. 11, which is an exemplary diagram of a service order page when the charging is completed.

Referring to fig. 20, the vehicle control method further includes:

018: and displaying the second order state as the predicted remaining mileage and/or the predicted remaining time reaching the target vehicle returning point in the second area in the return according to the remote control of the cloud end on the return of the vehicle.

Step 020 may be implemented by the display module 120. Alternatively, the display module 120 is configured to display the second order status as a predicted remaining mileage and/or a predicted remaining time to reach the target return point in the second area during the return according to the remote control of the return of the vehicle by the cloud.

The processor is used for remotely controlling the return stroke of the vehicle according to the cloud, the second order state is displayed as the predicted remaining mileage reaching the target return point and/or the predicted remaining time in the return stroke in the second area.

Specifically, when the safety officer confirms departure, a corresponding instruction is returned, the vehicle starts to run, the mode of driving the safety officer and the vehicle in a common mode is entered, the vehicle starts an automatic driving mode, or the safety officer takes over manual remote driving when necessary. The second order status is displayed as in the return trip. At the same time, the predicted remaining mileage and/or the predicted remaining time are displayed in the second display area. The predicted remaining mileage and/or the predicted remaining time are mileage and/or time of the vehicle reaching the target return point, and refer to fig. 21, which is a charging service page in the return journey.

Referring to fig. 22, the vehicle control method further includes:

019: when the arrival of the vehicle at the target returning point is detected and/or the arrival of the vehicle is confirmed by the safety personnel, displaying a second order state as a returned state, and displaying corresponding return information in a second display area;

020: and in the case that the second order state reaches the preset time after being displayed as the returned state, jumping to the service bill payment page by the charging service page, and responding to the operation of the user on the service bill payment page to finish the charging service.

Steps 019 and 020 may be implemented by the display module 120. Alternatively, the display module 120 is configured to display the second order status as a returned status and display corresponding return information in the second display area when it is detected that the vehicle arrives at the target return point and/or when it is received that the security officer confirms that the vehicle has arrived; and in the case that the second order state reaches the preset time after being displayed as the returned state, jumping to the service bill payment page by the charging service page, and responding to the operation of the user on the service bill payment page to finish the charging service.

The processor is used for displaying a second order state as a returned state and displaying corresponding return information in a second display area when the arrival of the vehicle at a target returning point is detected and/or when a security person confirms that the vehicle arrives; and in the case that the second order state reaches the preset time after being displayed as the returned state, jumping to the service bill payment page by the charging service page, and responding to the operation of the user on the service bill payment page to finish the charging service.

Referring to fig. 23, when the arrival of the vehicle at the target return point is detected by, for example, GPS, the order state flow is changed to the returned state, and the corresponding return information is displayed in the second display area including the return time "12:45 has returned to the vehicle).

The security officer confirms that the vehicle has arrived through the related operation and returns this operation confirmation information to the vehicle control device 100, the order state flow is converted into the returned state, and the corresponding return information including the return time is displayed in the second display area.

When the arrival of the vehicle at the target return point is detected by, for example, GPS, and the security officer confirms that the vehicle has arrived by the relevant operation, and returns this operation confirmation information to the vehicle control device 100, the second order state flow is converted into the returned state, and the corresponding return information including the return time is displayed in the second display area.

Further, after the second order state is displayed as the returned state, starting timing, and when the preset time is reached, jumping from the current service order page to the service order payment page so that the user can pay the current order in real time.

The current order can automatically complete payment in the background according to the preset settings of the user, and can jump to a service bill payment page with the paid service bill so as to provide payment details of the user, and the user does not need to pay. Controls for viewing service details may be provided in the service order payment page where the service order has been paid so that the user may view details of the current order.

The background does not pay automatically, but needs to pay manually by the user, and the user can jump to a service bill payment page to be paid by the service bill. The user can obtain the cost details of the current order on the service bill payment page and pay through the payment control of the service bill payment page. After the user pays, the user can jump to the service bill payment page for which the service bill is paid. And after the user finishes paying, ending the charging return service.

And when the vehicle reaches the target vehicle returning point, the safety personnel complete the charging return service and exit the order.

The second display area supports the overall process of the user viewing the charging service, including the status of orders that have been made, are in progress, and are about to be made. In the whole process of charging service, the pull-up control can be displayed in the second display area, so that when a user clicks the pull-up control, the whole service process including the status of the ongoing, ongoing and upcoming orders can be checked. Because the whole service may be unfamiliar to the user, the user may not be able to predict the subsequent service flow and the expected service flow, thus displaying the complete service flow, helping the user to learn the whole service flow, clearly predicting the later development, and more helping the user to learn the whole service and the usage flow. Thereby improving the user experience.

Referring to fig. 24, the vehicle control method further includes:

021: adding the charging service order into a history order list after the charging service order is completed;

022: after the user enters the historical order list through the charging service entrance, the historical charging service order and the order state are displayed, and an order detail page of the historical charging service order is displayed in response to the operation of selecting the historical charging service order by the user.

Steps 021 and 022 may be implemented by the display module 110. In other words, the display module 110 is configured to add the charge service order to the history order list after the charge service order is completed, display the history charge service order and the order status after the user enters the history order list through the charge service entry, and display the order details page of the history charge service order in response to the user selecting the operation of the history charge service order.

The processor is used for adding the charging service order into the historical order list after the charging service order is completed, displaying the historical charging service order and the order state after a user enters the historical order list through the charging service entrance, and responding to the operation of selecting the historical charging service order by the user, displaying an order detail page of the historical charging service order.

Specifically, the charging service order is added to the history order list after the charging service order is completed, wherein the history order list comprises all service orders of the history, and can only comprise the charging service order, and can also comprise other services such as the charging service order. The historical order list control may be displayed at the charging service portal or may be displayed on the charging service page. And displaying the historical charging service order and the order state after the user enters the historical order list through the charging service entrance. The order state comprises states of to-be-paid, cancelled, service and the like, so that a user can clearly know the state of each order. When a user selects a certain historical charging service order, an order detail page of the historical charging service order is displayed, wherein the order detail page can display service details such as driving mileage and the like, and can also display cost details such as mileage expense, service expense, preferential information, total expense and the like.

Embodiments of the present application also provide a computer-readable storage medium. One or more non-transitory computer-readable storage media storing a computer program that, when executed by one or more processors, implements the vehicle control method of any of the above embodiments. Those skilled in the art will appreciate that implementing all or part of the processes in the methods of the embodiments described above may be accomplished by computer programs to instruct related software. The program may be stored in a non-transitory computer readable storage medium, which when executed may include the flow of embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), etc.

In the description of the present specification, reference to the terms "one embodiment," "some embodiments," "illustrative embodiments," "examples," "specific examples," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present application. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiments or examples. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, the different embodiments or examples described in this specification and the features of the different embodiments or examples may be combined and combined by those skilled in the art without contradiction. Meanwhile, the description of the terms "first", "second", etc. are intended to distinguish the same kind or similar operation, and the "first" and "second" have a front-rear logical relationship therebetween, and do not necessarily have a logical or front-rear relationship therebetween, and it is necessary to make a decision according to an actual embodiment, and it should not be decided by literal meaning only.

Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing specific logical functions or steps of the process, and further implementations are included within the scope of the preferred embodiment of the present application in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the embodiments of the present application.

While embodiments of the present application have been shown and described above, it will be understood that the above embodiments are illustrative and not to be construed as limiting the present application, and that variations, modifications, alternatives, and variations may be made to the above embodiments by one of ordinary skill in the art within the scope of the present application.

Claims

1. A vehicle control method characterized by comprising:

2. The method of claim 1, wherein prior to the user entering the charging service page through the charging service portal, comprising:

3. The method of claim 1, wherein prior to the user entering the charging service page through the charging service portal, further comprising:

4. The method of claim 1, wherein the charging service page includes at least a first display area and a second display area, the method further comprising:

5. The method according to claim 4, wherein the method further comprises:

6. The method according to claim 4, wherein the method further comprises:

7. The method of claim 6, wherein the method further comprises:

8. The method of claim 7, wherein the method further comprises:

9. The method of claim 8, wherein the method further comprises:

10. The method of claim 7, wherein the method further comprises:

11. The method according to claim 10, wherein the method further comprises:

after the vehicle is detected to start charging, the second order state is displayed as a charging state, the predicted charging completion time is displayed in the second display area, and/or a charging special effect picture is displayed in the first display area.

12. The method of claim 11, wherein the method further comprises:

13. The method according to claim 12, wherein the method further comprises:

and displaying a second order state as a predicted remaining mileage and/or a predicted remaining time reaching the target return point in a second area in the return according to the remote control of the cloud to the return of the vehicle.

14. The method of claim 13, wherein the method further comprises:

15. The method of claim 10, wherein the service ticket payment page comprises a service ticket to be paid page and a service ticket paid page, and wherein displaying the service ticket payment page comprises:

16. The method of any of claims 6-15, wherein the second display area supports a user viewing an overall process of the charging service, the overall process including the order status that is ongoing, and upcoming.

17. The method according to claim 1, characterized in that the method comprises:

18. A vehicle control apparatus characterized by comprising:

19. A terminal device, characterized in that it comprises a memory and a processor, the memory having stored therein a computer program which, when executed by the processor, implements the method of any of claims 1-17.

20. A non-transitory computer readable storage medium of a computer program, characterized in that the method of any one of claims 1-17 is implemented when the computer program is executed by one or more processors.