CN115841311A - Lost article management system and method - Google Patents
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- CN115841311A CN115841311A CN202310154450.5A CN202310154450A CN115841311A CN 115841311 A CN115841311 A CN 115841311A CN 202310154450 A CN202310154450 A CN 202310154450A CN 115841311 A CN115841311 A CN 115841311A
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Abstract
The invention provides a lost article management system and a method thereof, relating to the technical field of Internet, wherein the system is in communication connection with preset external scanning equipment and comprises the following steps: the article registration module is used for acquiring article information recorded by external scanning equipment; the system comprises a data searching management module, a data searching management module and a data searching management module, wherein the data searching management module is used for establishing data searching work order information; and the automatic matching management module is used for automatically matching the article information with the article searching worksheet information to obtain an article matching result. According to the invention, the article information of the lost article is automatically input through the external scanning equipment, and the article information is automatically matched with the article searching worksheet information, so that the time for manually searching the lost article is reduced, and the intelligent level of article management is improved.
Description
Technical Field
The invention relates to the technical field of internet, in particular to a lost article management system and a method thereof.
Background
In recent years, with the steady increase of the delivery volume of railway passengers, the frequency and the total amount of lost articles are gradually increased. At present, after each station lost article picking process is finished and a train arrives at a station, a conductor of the train can transfer lost articles picked up by the station and a handwritten passenger transport lost list (recording time and train number of the lost articles, left carriage, shape and color and other article information) or lost articles picked up in the station to a station passenger transport attendant, the passenger transport attendant is sent to the station lost article picking place, then the attendant at the lost article picking place carries out manual counting again and manually inputs a lost article management system, the registered lost articles are directly sent to the lost article picking place for storage, when a passenger arrives at the station for finding articles, the attendant needs to carry out matching one by one according to the passenger transport lost list and the information of an article finding work order, the whole process needs to consume large manpower and material resources, and the intelligentization level is low.
Disclosure of Invention
The invention provides a lost article management system and a method thereof, aiming at improving the intellectualization of article management.
The invention provides a lost article management system, which is in communication connection with preset external scanning equipment, and comprises:
the article registration module is used for acquiring article information recorded by the external scanning equipment;
the system comprises a data searching management module, a data searching management module and a data searching management module, wherein the data searching management module is used for establishing data searching work order information;
and the automatic matching management module is used for automatically matching the article information with the article searching worksheet information to obtain an article matching result.
Alternatively, according to a lost article management system provided by the present invention, the external scanning device includes:
the video analysis equipment is used for identifying and inputting the information of the article by the image; and/or the presence of a gas in the gas,
the audio acquisition equipment is used for acquiring the article information input by the user; and/or the presence of a gas in the gas,
the certificate card reader is used for scanning and inputting the information of the certificates; and/or the presence of a gas in the gas,
and the handheld terminal is used for scanning and inputting or manually inputting the article information.
Optionally, according to a lost article management system provided by the present invention, the lost article management system further includes:
the message notification module is used for notifying the passenger of reservation and getting according to the contact information in the found work order information successfully matched in the item matching result;
the reservation receiving module is used for registering the passenger receiving information and changing the article state of the article information which is successfully matched;
the lost article claiming module is used for inquiring article information corresponding to the state to be received based on the passenger receiving information, and sending the inquired article information to the handheld terminal so that a management user can search in a storehouse to determine articles to be delivered out of the storehouse;
and the ex-warehouse module is used for scanning the article identification codes of the articles to be ex-warehouse so as to carry out ex-warehouse sales processing on the articles to be ex-warehouse.
Optionally, according to a lost article management system provided by the present invention, the lost article management system further includes:
the goods delivery module is used for acquiring a pickup mode selected by a passenger, and if the pickup mode is a self-pickup mode, generating an electronic delivery list according to the goods information of goods to be delivered out of the warehouse for the pickup person to carry out electronic signature and take a picture for storage;
the article delivery module is further used for recording the express delivery order number or the transfer work order data corresponding to the article to be delivered from the warehouse if the picking mode is a mailing or transferring mode.
Optionally, according to the lost article management system provided in the present invention, the lost article management system further includes:
the article management module is used for generating and printing an article identification code based on the article information, and binding the article identification code of the lost article and the storage position bar code for storage;
and the article inquiry module is used for inquiring the lost articles based on the article information, fuzzy inquiry or condition combination.
Optionally, according to a lost article management system provided by the present invention, the lost article management system further includes:
the statistical module is used for counting the recovery rate of the lost articles, counting the quantity and the types of the lost articles in the article library management module according to different statistical periods, and displaying the lost articles in a list or a graph;
and the display module is used for displaying the article information, the unmanned article information and the information of the work order for searching articles by using the guide screen.
The article searching work order comprises article searching work order information issued by a passenger transport management information system and article searching work order information manually created at the station, and the lost article management system is in communication connection with the passenger transport management information system.
The invention also provides a lost article management method, which comprises the following steps:
acquiring article information input by external scanning equipment;
and automatically matching the article information with the created information of the article searching worksheet to obtain an article matching result.
Optionally, according to the lost article management method provided by the present invention, after the automatically matching the article information with the created information of the work order for finding the article to obtain an article matching result, the method further includes:
informing passengers according to the contact information in the successfully matched found work order information in the item matching result, registering passenger pickup information, and changing the item state of the successfully matched item information;
inquiring article information corresponding to the state to be picked up based on the passenger picking-up information so that a management user can search in a warehouse and determine articles to be taken out of the warehouse;
acquiring an article identification code of the article to be delivered, so as to carry out delivery and sales processing on the article to be delivered;
and generating an electronic delivery list according to the article information of the articles to be delivered from the warehouse so as to be used for signature of a retriever, photographing and storing.
Optionally, according to the lost article management method provided by the present invention, after acquiring the article information recorded by the external scanning device, the method further includes:
and printing an article identification code based on the article information, and binding the article identification code of the lost article and the storage position bar code for storage.
The present invention also provides an electronic device, comprising a memory, a processor and a computer program stored in the memory and operable on the processor, wherein the processor implements any of the above-mentioned lost article management systems when executing the program.
The present invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements a lost article management system as described in any of the above.
The present invention also provides a computer program product comprising a computer program which, when executed by a processor, implements a lost article management system as described in any of the above.
According to the lost article management system and the method thereof, the article information of the lost article is automatically input through the external scanning equipment, and the article information is automatically matched with the article searching worksheet information, so that the time for manually searching the lost article is reduced, and the intelligent level of article management is improved.
Drawings
In order to more clearly illustrate the technical solutions of the present invention or the prior art, the drawings needed to be used in the description of the embodiments or the prior art are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
FIG. 1 is a schematic diagram of system modules of a lost article management system according to the present invention;
FIG. 2 is a flow chart of a lost article management method according to the present invention;
fig. 3 is a schematic structural diagram of an electronic device provided in the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terminology used in the one or more embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the one or more embodiments of the invention. As used in one or more embodiments of the present invention, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used in one or more embodiments of the present invention refers to and encompasses any and all possible combinations of one or more of the associated listed items.
It should be understood that, although the terms first, second, etc. may be used herein to describe various information in one or more embodiments of the present invention, such information should not be limited by these terms. These terms are only used to distinguish one type of information from another. For example, a first can also be referred to as a second and, similarly, a second can also be referred to as a first without departing from the scope of one or more embodiments of the present invention. The word "if," as used herein, may be interpreted as "at … …" or "at … …" or "in response to a determination," depending on the context.
Fig. 1 is a schematic diagram of system modules of a lost article management system according to the present invention, as shown in fig. 1, the lost article management system is communicatively connected to a preset external scanning device, and includes:
the article registration module is used for acquiring article information recorded by the external scanning equipment;
it should be noted that the article information includes information such as station/vehicle, pickup time, train number, pickup road bureau, pickup unit, temporary storage station, registration time, registered person's phone number, temporary storage location, article type, article number, article name, article content, and detailed description information of lost article and article state.
Specifically, the article registration module is used for managing and registering currently collected article information of lost articles, the lost article management system is in communication connection with preset external scanning equipment through an interactive network of a station, the external scanning equipment comprises video analysis equipment, audio acquisition equipment, a certificate card reader, a handheld terminal and other equipment, in the registration and entry process, the certificate card reader is used for scanning and automatically entering the article information of certificates aiming at the lost articles of the certificates, the video analysis equipment is used for carrying out image recognition on the lost articles under the condition of non-certificate lost articles or certificate demagnetization to obtain corresponding article information, an image of the article is obtained by photographing and stored in a local terminal, the image of the article can be compressed and stored in a preset server to serve as a picture backup library, voice information of station management personnel can be collected through the audio acquisition equipment (such as a microphone), the article information corresponding to the voice information is automatically converted and is filled in a relevant position according to the classes, the article information can be scanned and entered or manually entered through the handheld terminal, or the management personnel can manually enter the article information at a PC terminal, so that the efficiency of the lost article information, the video analysis equipment, the audio acquisition equipment, the certificate card reader, the handheld terminal and/or the handheld terminal and the handheld terminal is effectively entered article information entered.
The article management module is used for generating and printing an article identification code based on the article information, and binding and warehousing the article identification code of the lost article and the warehouse location bar code;
specifically, the lost articles of certificates can be automatically stored in an identity card through a disorder card sender, and the lost articles of non-certificates can automatically generate corresponding article identification codes through a set coding rule based on article information, wherein the coding rule is composed of a station segment code, a year, a month, a day and a sequence number, so that a station manager can control a printing device to print the article identification codes by using a handheld terminal or a PC terminal and paste the article identification codes on the lost articles, detailed information can be checked by scanning the article identification codes on the lost articles, further, the position of a storage position is automatically allocated and manually adjusted according to the article type and space, an indicating lamp corresponding to the position of the storage position can be lightened for prompting in the process of warehousing, and the station manager can scan the article identification codes and the storage position bar codes of the lost articles by using the handheld terminal or a scanning gun so as to log in the storage positions corresponding to the lost articles and the storage position bar codes.
The searching management module is used for establishing searching work order information;
it should be noted that the article searching work order includes article searching work order information issued by the passenger transportation management information system and article searching work order information manually created at the station, the lost article management system and the lost article module in the passenger transportation management information system perform data synchronization, wherein the lost article module in the passenger transportation management information system stores the lost article information and the article searching work order information of each station route, and the creating process of the article searching work order information in the passenger transportation management information system: the passengers register the lost articles through a 12306 internet ticketing system or a 12306 customer service voice platform, etc., the 12306 customer service center generates the article-searching worksheet information of the lost articles, and the article-searching worksheet information flows to the worksheet database of the passenger transport management information system. The creation process of the manually created finding work order information at the station comprises the following steps: the passenger dials the telephone of the article management place of the station to directly carry out electronic establishment of the information of the article searching worksheet, or the passenger personally goes to the article management place of the station to establish the information of the article searching worksheet. Therefore, the lost article management system performs data interaction with the passenger transport management information system, expands new functions under the existing functions, adds matched hardware equipment, assists article management personnel in simplifying the working process, improves the working efficiency, and provides data support for a passenger's request for inquiring article information.
The automatic matching management module is used for automatically matching the article information with the article searching worksheet information to obtain an article matching result;
specifically, the matching items for automatic matching may be preset, for example: matching items such as article classification, date, station and route are set, optionally, the first-stage matching classification is to match according to lost articles corresponding to lost routes, stations and dates, the second-stage matching classification is to search articles of the same classification in a date interval, and special matching items can be set for matching according to uniqueness of some articles, for example: the card number of the identity card is unique, the system can shield basic matching conditions according to the card number of the identity card, and matching can be successful as long as the uniqueness is achieved.
The message notification module is used for notifying the passenger of reservation and getting according to the contact information in the found work order information successfully matched in the item matching result;
specifically, a function of directly dialing a telephone number by one key is added to the lost article management system, so that after matching is successful, a passenger is directly informed of reservation and getting according to a contact mode telephone in the successfully matched article searching worksheet information, and the workload of dialing by workers is reduced.
The reservation receiving module is used for registering the passenger receiving information and changing the article state of the article information which is successfully matched;
specifically, in the process of notifying the passenger, according to different reservation getting modes, the passenger getting information is recorded, for example, identity information, name, telephone number and other information are recorded in the case of self-getting, and information such as name, telephone number, residential address and other information are recorded in the case of mailing, so as to change the article state of the article information successfully matched, for example: and setting the article state of the article information as a to-be-picked state. Therefore, by adding the passenger reservation getting function, after the matching is successful, the passenger is informed of the reservation getting in real time according to the contact way in the successfully matched found work order information, and the service quality is improved.
And the lost article claiming module is used for inquiring the article information corresponding to the state to be obtained based on the passenger obtaining information, and sending the inquired article information to the handheld terminal so as to be searched by the management user in the storeroom.
Specifically, based on the mobile phone number and the certificate information in the passenger pickup information, the lost article in the to-be-picked state is screened, and the lost article management system can push details of the screened lost article to the handheld terminal, so that a manager can conveniently go to a warehouse to search and obtain the to-be-picked article.
The warehouse-out module is used for scanning the article identification codes of the articles to be warehoused out so as to carry out warehouse-out and number-selling processing on the articles to be warehoused out;
specifically, after the manager goes to the warehouse to find the corresponding lost article, the manager is obtained to scan the article identification code of the article to be delivered through the handheld terminal or the scanning gun, and then the article to be delivered is delivered for sale.
The goods delivery module is used for acquiring a pickup mode selected by a passenger, and if the pickup mode is a self-pickup mode, generating an electronic delivery list according to the goods information of goods to be delivered out of the warehouse for the pickup person to carry out electronic signature and take a picture for storage;
the article delivery module is also used for inputting an express bill number or transfer work order data corresponding to the article to be delivered from the warehouse if the receiving mode is a mailing or transferring mode;
specifically, in the process of informing the passenger to reserve and get, the getting mode selected by the passenger can be recorded, when the passenger selects the getting mode, an electronic delivery list is generated according to the article information of the articles to be taken out of the warehouse, so that the retriever can electronically sign and take a picture for storage, additionally, the paper-based lost article delivery list can be printed through a printing list device, so that the retriever can manually sign and take a picture for storage, the lost article management system has a one-key reservation express mailing function, and when the retriever selects a mailing or transferring mode, the express bill number or transfer worksheet data corresponding to the delivered articles needs to be input.
The article inquiry module is used for inquiring lost articles based on article information, fuzzy inquiry or condition combination;
specifically, the article information can be inquired by a lost article management system in the station, and the inquiry interface can also be inquired by a 12306 internet ticketing system, wherein the 12306 internet ticketing system is in communication connection with the passenger transport management information system, data interaction is performed between the passenger transport management information system and the lost article management system, and the inquiry conditions include inquiry according to train number, time, inquiry according to article category, registration time, registrant, lost position, work order number, station/train and other conditions, fuzzy inquiry or condition combination inquiry.
The statistical module is used for counting the recovery rate of the lost articles, counting the quantity and the types of the lost articles in the article library management module according to different statistical periods, and displaying the lost articles in a list or a graph;
specifically, based on the retrieval number and the number of the article information corresponding to the information of the article searching worksheet, the retrieval rate of the lost articles is counted, the number and the types of the lost articles in the article library management module are counted according to the day, week, month, year and other counting periods, the workload of article information entry, article information pickup and the like can be counted according to the day, week, month, year and other counting periods, the workload can be displayed in a list or graphic form and the like, and analysis of the same-proportion and ring-proportion data can be supported.
And the display module is used for displaying the article information, the article information which is not taken by people and the article searching worksheet information.
Specifically, the registered article information, the issued unmanned article information and the found work order information are displayed on a guide screen, so that passengers can check the found work order information and the current article information by themselves.
Additionally, the lost article management system may further include a lost article expiration processing module, configured to remind a manager to process the lost article when the lost article is not claimed within a preset time, where the preset time may be set according to an actual situation, for example, set to be one year.
According to the scheme, the object information of the lost object is automatically input through the external scanning equipment, the object information is automatically matched with the object searching work order information, the lost object is quickly found, the time for manually searching the lost object is reduced, meanwhile, the passenger reservation getting function is added, after the matching is successful, the passenger is informed of the reservation getting in real time according to the contact mode in the successfully matched object searching work order information, the service quality is improved, and the intelligent level of object management is improved.
Fig. 2 is a schematic flow chart of a lost article management method according to the present invention. As shown in fig. 2, the lost article management method includes:
and step 22, automatically matching the article information with the created information of the article searching worksheet to obtain an article matching result.
After step 21, further comprising:
and printing an article identification code based on the article information, and binding the article identification code of the lost article and the storage position bar code for storage.
After step 22, further comprising:
informing passengers according to the contact information in the successfully matched found work order information in the item matching result, registering passenger pickup information, and changing the item state of the successfully matched item information;
inquiring article information corresponding to the state to be picked up based on the passenger picking-up information so that a management user can search in a warehouse and determine articles to be taken out of the warehouse;
acquiring an article identification code of the article to be delivered to the warehouse so as to perform warehouse-out and sales processing on the article to be delivered to the warehouse;
and generating an electronic delivery list according to the article information of the articles to be delivered from the warehouse so as to be signed by the retriever, photographed and stored.
Specifically, the method comprises the steps of acquiring article information input by station management personnel through equipment such as video analysis equipment, audio acquisition equipment, a certificate card reader and/or a handheld terminal, further printing an article identification code through a printer connected with the handheld terminal based on the article information, binding the article identification code of a lost article with a storage position bar code for warehousing, enabling the state of the article corresponding to the lost article to be a to-be-matched state, registering the lost article through approaches such as 12306 ticketing app application function software and 12306 customer service telephone or dialing the telephone of an article management department of the station, generating article searching order information of the lost article, further matching the article information with the article searching order information, when the corresponding article information is screened out through matching, notifying a passenger to carry out reserved picking-up according to a key of a connection mode of the article searching order information, acquiring a picking-up mode selected by the passenger, registering passenger picking-up information according to different reserved picking-up modes, enabling the state of the lost article to be in a to-be-received state to be picked up, further, acquiring a camera list based on a mobile phone number in the passenger picking-up information, enabling the lost article to be scanned and printed by a camera, and a delivery management system, further enabling the lost article to be printed or pushed to be printed by a delivery management system, and the lost article to be taken out by a printer, and a printer to be taken-out a printer to be taken-up a to be taken-for the lost article to be taken-up list to be taken out by a printer, and to be taken-up, and to be taken out of the electronic management system, and to be taken out, thereby facilitating delivery of the lost article to be taken-up, and taken-up the lost article to be taken-printed, and taken-up to be taken out of the lost article to be taken out by a delivery management system, the lost article management system also has a one-key express mail reservation function, and when the retriever selects a mail or transport mode, the express bill number or the transport work order data corresponding to the delivered article needs to be input.
For example: the passenger loses the article in the subway, when the station staff picks up the article, utilize external scanning equipment to scan the registration to losing the article, obtain the article information of losing the article, register article information after succeeding in, the article state of losing the article is the state of waiting to match. When finding lost articles, the passenger can send a call to a customer service hot line of the station to describe basic information of the articles, and then, the article searching work order information is created based on the article information and the passenger identity information, the article searching work order information is successfully created, and the article information and the article searching work order information are automatically matched, so that the matched article information is screened out. And then informing the passengers to reserve and receive according to the contact mode of the information of the object searching worksheet, wherein the state of the lost object is the state to be received, and the passengers can arrive at the station at the appointed position to carry out the steps of the object losing identification process, or the passengers select a mailing or transferring mode to receive, and the state of the lost object is changed into the identified state.
According to the scheme, the object information of the lost object is automatically input through the external scanning equipment, the object information is automatically matched with the object searching work order information, the lost object is quickly found, the time for manually searching the lost object is reduced, meanwhile, the passenger reservation getting function is added, after the matching is successful, the passenger is informed of the reservation getting in real time according to the contact mode in the successfully matched object searching work order information, the service quality is improved, and the intelligent level of object management is improved.
Fig. 3 is a schematic structural diagram of an electronic device provided in the present invention, and as shown in fig. 3, the electronic device may include: a processor (processor) 310, a memory (memory) 320, a communication Interface (Communications Interface) 330 and a communication bus 340, wherein the processor 310, the memory 320 and the communication Interface 330 communicate with each other via the communication bus 340. The processor 310 may invoke logic instructions in the memory 320 to perform a lost article management method comprising: acquiring article information recorded by external scanning equipment; and automatically matching the article information with the created article searching work order information to obtain an article matching result.
In addition, the logic instructions in the memory 320 may be implemented in the form of software functional units and stored in a computer readable storage medium when the logic instructions are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk, and various media capable of storing program codes.
In yet another aspect, the present invention also provides a non-transitory computer-readable storage medium, on which a computer program is stored, the computer program being implemented by a processor to perform the lost article management method provided by the above methods, the method comprising: acquiring article information input by external scanning equipment; and automatically matching the article information with the created information of the article searching worksheet to obtain an article matching result.
In another aspect, the present invention also provides a computer program product, the computer program product includes a computer program, the computer program can be stored on a non-transitory computer readable storage medium, when the computer program is executed by a processor, a computer can execute the lost article management method provided by the above methods, and the method includes: acquiring article information input by external scanning equipment; and automatically matching the article information with the created information of the article searching worksheet to obtain an article matching result.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one position, or may be distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A lost article management system, said system communicatively coupled to a preconfigured external scanning device, comprising:
the article registration module is used for acquiring article information recorded by the external scanning equipment;
the searching management module is used for establishing searching work order information;
and the automatic matching management module is used for automatically matching the article information with the article searching work order information to obtain an article matching result.
2. The lost article management system of claim 1, wherein the external scanning device comprises:
the video analysis equipment is used for identifying and inputting the information of the article by the image; and/or the presence of a gas in the atmosphere,
the audio acquisition equipment is used for acquiring the article information input by the user; and/or the presence of a gas in the gas,
the certificate card reader is used for scanning and inputting the article information of certificates; and/or the presence of a gas in the atmosphere,
and the handheld terminal is used for scanning and inputting or manually inputting the article information.
3. The lost article management system of claim 2 further comprising:
the message notification module is used for notifying the passenger of reservation and getting according to the contact information in the found work order information successfully matched in the item matching result;
the reservation receiving module is used for registering the passenger receiving information and changing the article state of the article information which is successfully matched;
the lost article claiming module is used for inquiring article information corresponding to the state to be received based on the passenger receiving information, and sending the inquired article information to the handheld terminal so that a management user can search in a storehouse to determine articles to be delivered out of the storehouse;
and the ex-warehouse module is used for scanning the article identification codes of the articles to be ex-warehouse so as to carry out ex-warehouse sales processing on the articles to be ex-warehouse.
4. The lost article management system of claim 3 further comprising:
the goods delivery module is used for acquiring a pickup mode selected by a passenger, and if the pickup mode is a self-pickup mode, generating an electronic delivery list according to the goods information of goods to be delivered out of the warehouse for the pickup person to carry out electronic signature and take a picture for storage;
the article delivery module is further used for recording the express bill number or the transfer work order data corresponding to the article to be delivered from the warehouse if the receiving mode is a mailing or transferring mode.
5. The lost article management system of claim 1 further comprising:
the article management module is used for generating and printing an article identification code based on the article information, and binding and warehousing the article identification code of the lost article and the warehouse location bar code;
and the article inquiry module is used for inquiring the lost articles based on the article information, fuzzy inquiry or condition combination.
6. The lost article management system of claim 5 further comprising:
the statistical module is used for counting the recovery rate of the lost articles, counting the quantity and the types of the lost articles in the article library management module according to different statistical periods, and displaying the lost articles in a list or a graph;
and the display module is used for displaying the article information, the article information which is not taken by people and the article searching worksheet information.
7. The system for managing lost goods as claimed in claim 1, wherein the said finding work order includes the finding work order information issued by the passenger transportation management information system and the finding work order information created manually at the station, and the said system for managing lost goods is connected with the said passenger transportation management information system in communication.
8. A lost article management method applied to the lost article management system according to any one of claims 1 to 7, comprising:
acquiring article information recorded by external scanning equipment;
and automatically matching the article information with the created information of the article searching worksheet to obtain an article matching result.
9. The method for managing lost articles according to claim 8, wherein after said automatically matching said article information with said created information of said order of seeking articles to obtain an article matching result, further comprising:
informing passengers according to the contact information in the successfully matched found work order information in the item matching result, registering passenger pickup information, and changing the item state of the successfully matched item information;
inquiring article information corresponding to the state to be picked up based on the passenger picking-up information so that a management user can search in a warehouse and determine articles to be taken out of the warehouse;
acquiring an article identification code of the article to be delivered to the warehouse so as to perform warehouse-out and sales processing on the article to be delivered to the warehouse;
and generating an electronic delivery list according to the article information of the articles to be delivered from the warehouse so as to be signed by the retriever, photographed and stored.
10. The lost article management method according to claim 8, further comprising, after said obtaining the article information entered by the external scanning device:
and printing an article identification code based on the article information, and binding the article identification code of the lost article and the storage position bar code for storage.
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