CN115409472B - Intelligent case handling process management method and system and electronic equipment - Google Patents
Intelligent case handling process management method and system and electronic equipment Download PDFInfo
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Abstract
The invention discloses a method, a system and electronic equipment for managing an intelligent case handling process, wherein a business track is established in a case handling area, and a plurality of check areas are set on the business track; identifying the position information of the target character, and judging the confirmation state of the checked area before the position of the target character according to the target business process corresponding to the target character; if the confirmation states of the checked areas are confirmed, allowing the target roles to continuously advance according to the target business flow; if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow. Each target character has a corresponding target business process, the target business process comprises information representing the track, the inspection areas and the like of the target character, the target character can only execute according to the target business process, the informatization degree of the case handling process is improved in an intelligent analysis mode, the traceability is high, and the case handling standardization is ensured.
Description
Technical Field
The invention relates to the technical field of intelligent flow analysis, in particular to a method and a system for managing intelligent case handling flows and electronic equipment.
Background
In the traditional case handling process, a worker needs to carry and guide a suspected person to conduct a series of case handling processes, such as entering area registration, information acquisition, urine inspection and the like, and when one process is completed, the worker and the suspected person sign and confirm on a paper form, if the worker does not confirm in time, the suspected person enters a message inquiry link under the condition of not doing personal inspection, and potential safety hazards can be caused.
Therefore, the traditional case handling process has low informatization degree and poor traceability, is easy to cause omission, cannot guarantee the standardization of each case handling link, and also affects the personal safety of staff.
Disclosure of Invention
The present invention aims to solve at least one of the technical problems existing in the prior art. Therefore, the invention aims to provide an intelligent case handling process management method, an intelligent case handling process management system and electronic equipment, so as to solve the problems of low information degree, poor traceability and the like of case handling processes in the prior art.
In order to achieve the above purpose, the invention adopts the following technical scheme:
in a first aspect, an embodiment of the present application provides a method for managing an intelligent case handling process, including:
establishing a business track in a case handling area, and setting a plurality of check areas on the business track;
identifying the position information of the target character, and judging the confirmation state of the checked area before the position of the target character according to the target business process corresponding to the target character;
if the confirmation states of the checked areas are confirmed, allowing the target roles to continuously advance according to the target business flow;
if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow.
In some embodiments, before identifying the location information of the target character, further comprising:
acquiring identity information of a target role, and establishing an information file corresponding to the target role in a data server;
formulating a target business process corresponding to the target role, wherein the target business process comprises a plurality of checking areas sequenced according to the set process, and inputting the target business process information into an information file;
and the target role sequentially passes through the checking areas according to the sequence of the set flow, and after each time passes through one checking area and the corresponding flow is completed, the checking state of the checking area is modified to be the checked state, and the information file is updated.
In some embodiments, the inspection equipment corresponding to the inspection area is bound, after the flow of one inspection area is completed, the inspection information corresponding to the inspection area is generated, the inspection information is uploaded to a data service end and is recorded in an information file, and the inspection information includes, but is not limited to, uploading time information, identity information of a target role and identification information of the applied inspection equipment.
In some embodiments, before the target character enters the inspection area, the identity recognition device is used to recognize the identity information of the target character, determine whether the identity information is in the allowed white list of the inspection area, if so, allow the target character to enter the inspection area, and upload the entry time information, the identity recognition device ID, and the identity information of the target character to the information file.
In some embodiments, a real-time track of the target character is formulated according to the uploading time information, the identity information of the target character, the identification information of the applied inspection equipment, the entering time information and the identity identification equipment ID, a deviation value of the real-time track and a target track threshold in a target business process is judged, and if the deviation value is larger than a set value, a warning is sent.
In some embodiments, a snapshot position point is selected on a service track, a face snapshot machine is arranged at the snapshot position point, the face snapshot machine collects face information of characters passing through in real time, the face information is uploaded to the data server, a target character corresponding to the face information is identified, and identification information and snapshot time information of the face snapshot machine are added into the real-time track.
In some embodiments, the identity information of the target character is marked on the video data shot with the target character, and the video data with the corresponding identity information is called in the video data by selecting specific identity information to form a proprietary video data packet.
In some embodiments, when a plurality of target characters enter a case handling area, an avoidance strategy between different target characters is formulated, whether the real-time track of the target characters triggers the avoidance strategy is judged, and if yes, a warning is sent out.
In a second aspect, an embodiment of the present application provides a system applied to the above intelligent case handling process management method, including:
the case handling area is divided into a service track, and a plurality of check areas are arranged on the service track;
the information collector is distributed on the service track and used for collecting identity information and position information of the target role and uploading the identity information and the position information to the data server;
the data server is used for formulating a target business process corresponding to each target role, judging the confirmation state of the checked area before the position of the target role is located after receiving the identity information and the position information, and allowing the target role to continuously advance according to the target business process if the confirmation state of the checked area is confirmed; if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor and a memory, where the memory stores at least one instruction, at least one program, a code set, or an instruction set, where the at least one instruction, the at least one program, the code set, or the instruction set is loaded and executed by the processor to implement an intelligent case handling flow management method as described above.
Compared with the prior art, the invention at least comprises the following beneficial effects:
according to the intelligent case handling process management method, system and electronic equipment provided by the embodiment of the application, each target role has a corresponding target business process, the target business process comprises information representing the track of the target role, which inspection areas are completed and the like, the target role can only execute according to the target business process, the state of each inspection area is updated to be confirmed when each inspection area is completed, when the unacknowledged inspected area is identified according to the position information of the target role, a warning is sent out, the target role is managed and controlled, the informatization degree of the case handling process is improved in an intelligent analysis mode, the traceability is strong, and the case handling standardization is ensured.
The invention is described in further detail below with reference to the drawings and the detailed description.
Drawings
The invention will be further described with reference to the accompanying drawings, in which embodiments do not constitute any limitation of the invention, and other drawings can be obtained by one of ordinary skill in the art without inventive effort from the following drawings.
Fig. 1 is a flow chart of an intelligent case handling flow management method provided by the invention.
FIG. 2 is a schematic diagram of an intelligent case handling process management system according to the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made apparent and fully in view of the accompanying drawings, in which some, but not all embodiments of the invention are shown. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
In the description of the present invention, it should be noted that the directions or positional relationships indicated by the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc. are based on the directions or positional relationships shown in the drawings, are merely for convenience of describing the present invention and simplifying the description, and do not indicate or imply that the devices or elements referred to must have a specific orientation, be configured and operated in a specific orientation, and thus should not be construed as limiting the present invention. Furthermore, the terms "first," "second," and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.
In the description of the present invention, when it is described that a specific device is located between a first device and a second device, an intervening device may or may not be present between the specific device and the first device or the second device. When it is described that a particular device is connected to other devices, the particular device may be directly connected to the other devices without intervening devices, or may be directly connected to the other devices without intervening devices.
Techniques, methods, and apparatus known to one of ordinary skill in the relevant art may not be discussed in detail, but are intended to be part of the specification where appropriate.
In a first aspect, referring to fig. 1 to 2, the present embodiment provides a method for managing an intelligent case handling process, including:
establishing a business track in a case handling area, and setting a plurality of check areas on the business track; the management method is applied to a set case handling area, wherein the case handling area can be a physical area or a combination of a plurality of physical areas, namely, the case handling area can be in the same building or distributed in a plurality of buildings, and is provided with an inlet and an outlet in terms of the whole case handling area, a plurality of inspection areas are distributed, the inspection areas can be connected in series by setting different service tracks, and the service tracks are a complicated road network; furthermore, the checking area comprises an entering area registering area, a personal checking area, a message inquiring area, an information collecting area, a toxic urine checking area, a temporary taking-out area, an exiting area registering area and the like, and each target role enters the case handling area and can leave the case handling area only by completing the business of the relevant checking area according to a set flow;
identifying the position information of the target character, and judging the confirmation state of the checked area before the position of the target character according to the target business process corresponding to the target character; because each target character has a corresponding target business process, the target business process comprises information for checking a plurality of checking areas according to a certain business track sequence, in a specific target business process, the business track has a business track with characteristics corresponding to the target character, and the business track represents that the target character needs to travel according to a certain route, so the position information is positioned in the corresponding business track according to the position information of the target character, the information of the checking areas which have already passed is obtained, and the confirmation state of the checking areas is judged;
if the confirmation states of the checked areas are confirmed, the target role is proved to have completed checking when passing through the checked areas and is informed of the mark, and then the target role is allowed to continue to advance according to the target business flow and go to the next checked area;
if at least one of the confirmed states of the checked areas is unacknowledged, the target role is proved to go to the next checked area under the condition that the last checked area is not finished, the detection omission condition occurs, at the moment, the control gives out a warning to prevent the target role from continuing to advance according to the target business flow, and the staff brings the target role to the checked area which is not confirmed to finish the checking.
In this embodiment, by using an intelligent analysis manner, according to the target business process defined by each target role in a personalized manner, the current process progress of each target role can be analyzed in a targeted manner, so as to ensure that the checked area before the location belongs to a confirmed state. In addition, in order to solve the problems of flow Cheng Hunluan and the like when multiple target roles are simultaneously in the same case handling area, by making different target business processes, business tracks of each target role are staggered, queuing waiting time of an inspection area is homogenized as much as possible, the situation that the multiple target roles are in the same inspection area is avoided, and case handling efficiency is improved. Therefore, the formulation criteria of the target business process include, but are not limited to, how long the queuing time is, how good the relationship between the target roles is, how far or near the interval between the target roles is, etc.
As one embodiment, before identifying the position information of the target character, the method further includes:
acquiring identity information of a target role, establishing an information file corresponding to the target role in a data server, binding the information file with the target role in a one-to-one correspondence manner, and storing electronic marks generated by the target role in a case handling area in the information file, wherein the identity information can be face information, fingerprint information, pupil information, identity card information and the like, and establishing an information file bound with the target role according to the information capable of proving the uniqueness of the target role;
formulating a target business process corresponding to the target role, wherein the target business process comprises a plurality of checking areas sequenced according to the set process, and inputting target business process information into an information file; more specifically, after the information file is established, a current setting flow of the target role is selected, the setting flow presents a certain service track, and a plurality of inspection areas are distributed on the service track, for example, three inspection areas of A, B, C can be sequentially completed according to a line 1, three inspection areas of C, B, A can be sequentially completed according to a line 2, and the setting is correspondingly formulated according to each target role;
the target role sequentially passes through the checking areas according to the sequence of the set flow, and after each pass through one checking area and the corresponding flow is completed, the checking state of the checking area is modified to be the checked state, and the information file is updated.
Therefore, all tracks and data of the target roles in the case handling area are saved in the information file and are called in the information file so as to judge each target role independently, a foundation for allowing a plurality of target roles to enter the case handling area at the same time is provided, and meanwhile all process data are reserved, so that traceability of electronic information is realized.
As an implementation manner, for each inspection area, the inspection equipment corresponding to the inspection area is bound, after the flow of one inspection area is completed, the inspection information corresponding to the inspection area is generated, and is uploaded to a data service end and is recorded in an information file, wherein the inspection information comprises but is not limited to uploading time information, identity information of a target role and identification information of the applied inspection equipment. In order to improve the data integrity of the target character in completing the target business process, so that specific time and objects can be traced when problems occur, the electronic trace generated by the target character in one inspection area comprises inspection of which target character uses which equipment in which inspection area and when the equipment is completed, and the electronic trace is uploaded to the corresponding information file. And the inspection area is internally provided with a resident staff which is responsible for maintaining the inspection equipment information corresponding to the inspection area, executing inspection and uploading inspection information. Therefore, in this embodiment, process data is generated at both the target character end and the inspection area end, where the target character end is mainly data generated when the user walks in the case handling area, and the inspection area end is mainly data generated when the user inspects to different target characters at different times, for example, at least one urine inspection device is bound to the urine inspection area, and when each urine inspection device completes a urine inspection operation, the identity information, the urine inspection result, the time, the device identification information, and the like of the object of the urine inspection are uploaded to the data server and are recorded in the information file. In this process, the target role only updates the confirmation state of the check area in the target business process, i.e. the target role only knows whether the check is done or not, but does not know how the check result is, and the check result is only known by the staff at the back end.
In addition, an identity recognition device is arranged at the entrance of each checking area, before a target character enters the checking area, the identity recognition device is used for recognizing the identity information of the target character, judging whether the identity information is in the allowed white list of the checking area, each checking area has a corresponding white list, if the checking area exists in the target business flow of the target character, the target character is listed in the white list of the checking area, but the accommodating personnel of each checking area are limited, for example, only 1 person can be accommodated at the same time, so when the checking area is checked, all the white lists are temporarily shielded, other people cannot enter the checking area, and only after the personnel in the checking area leave, the other people can be put in;
therefore, if the identity information of the target character at the entrance is in the white list, allowing the target character to enter the checking area, uploading the entering time information, the identity identification equipment ID and the identity information of the target character to the information file, and storing all the data entering the checking area.
Because the target character can generate corresponding information data before entering the checking area and in the checking area, the real-time track of the target character can be formulated according to the uploading time information, the identity information of the target character, the identification information of the applied checking equipment, the entering time information and the identity identification equipment ID, and the real-time track can be updated along with the movement of the target character, which places the target character passes, which checking areas are entered, which equipment is used, the time generated by all data and the like are recorded, so that the target character can be positioned in real time; the target business process of each target character has a set target track threshold, wherein the threshold can be a distance threshold or a time threshold, namely, the threshold is used for evaluating whether the position of the target character deviates or whether the time of the target character waiting at a certain position is abnormal, judging the deviation value of the real-time track and the target track threshold in the target business process, and if the deviation value is larger than the set value, giving a warning and timely managing the target character. The real-time positioning mode adopts a mode of drawing lines, the data detected by the inspection area are lightened on the virtual case handling area, and the virtual case handling area is sequentially connected according to the time sequence to form a track route which is the real-time track of the target role.
As one implementation mode, face information is used as identity information of a target character, a snapshot position point is selected on a service track, a face snapshot machine is arranged at the snapshot position point, the face information of the character passing by is collected in real time by the face snapshot machine, the face information is uploaded to a data server, the target character corresponding to the face information is identified, identification information and snapshot time information of the face snapshot machine are added into the real-time track, and the service data generated at an inspection area are fused with track data formed on the track of the target character, so that complete information of the target character under the real-time track can be obtained.
The snap position points can be arranged at key positions of service tracks, such as passage ports, door openings of rooms and the like, a face information base is established at a data server through snap face information, specific target roles with highest similarity are searched in the face information base, track data of the target roles between inspection areas are newly added, therefore intelligent analysis can be made, for example, whether the target roles should appear at the positions or not, the whole process of analysis is not perceived by the target roles, and recognition by foreign objects is not needed.
In the above embodiment, the position of the target character in the case handling area can be located by collecting the face information of the target character in the track advancing process; naturally, the target character can also be conveniently perceived in other positioning modes, such as wearing a bracelet or specific clothes for the target character. In this way, the track of the target character is updated in real time according to the real-time position of the target character, i.e. the target character can also trace the track before reaching the next examination zone.
In this embodiment, the identity information of the target role is marked on the video data with the target role, the video data with the corresponding identity information is called in the video data by selecting the specific identity information to form a dedicated video data packet, for example, the target role X, Y appears in the video data 1 at the same time, the target role X, Z appears in the video data 2 at the same time, and the target role Y, Z appears in the video data 3 at the same time.
When a plurality of target characters enter a case handling area, setting an avoidance strategy among different target characters, judging whether a real-time track of the target characters triggers the avoidance strategy, if so, giving out a warning, and effectively avoiding that different target characters meet at a certain position in the same case handling area through setting the avoidance strategy, for example, some inspection areas can only be accessed by the target characters with the same gender, so that setting the avoidance strategy that the special-shaped can not enter the inspection area simultaneously, and when the target characters are identified at an entrance of the inspection area, if the target characters with different polarities exist, the target characters outside the door can not enter. The electronic trace can be left at each position of the target role in the case handling area, so that the background data service end can conveniently grasp the position of the target role, besides the opposite avoidance, dangerous people can also be avoided, for example, the target role X and the target role Y have disputes before, for example, the two target roles meet in one case handling area at the same time, the disputes can be caused, so that after the target roles are respectively collected identity information and establish information files, reminding windows can be popped up, law enforcement personnel can stagger the track flows of the target roles when formulating corresponding target business flows so as to avoid the meeting of the target roles, and meanwhile, the avoidance strategy can be triggered when positioning information among the target roles is smaller than a set threshold value.
In a second aspect, referring to fig. 2, an embodiment of the present application provides a system applied to the above intelligent case handling process management method, including:
the case handling area is divided with a service track, the service track is not only a track with a route in a specific direction, but also a total track with multiple possible routes, and a plurality of inspection areas are arranged on the service track;
the information collector is distributed on the service track and used for collecting the identity information and the position information of the target role and uploading the identity information and the position information to the data server; furthermore, the information collectors can be distributed on walking routes, track data of the collecting process can be distributed at the checking area, and service data generated when a specific checking service is carried out can be collected; all electronic traces left by the target role in the case handling area can be collected through different information collectors so as to carry out positioning analysis on the electronic traces; in one possible implementation, the information collector is a face snapshot machine;
the data server is used for formulating a target business process corresponding to each target role, judging the confirmation state of the checked area before the position of the target role is located after receiving the identity information and the position information, and allowing the target role to continuously advance according to the target business process if the confirmation state of the checked area is confirmed; if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow.
The data service end is provided with an information file corresponding to each target role, and any electronic data related to equipment, time and place generated by the target roles in the process of entering and exiting the case handling area once can be stored in the electronic information file, so that subsequent tracing and inquiry are facilitated, and intelligent case handling and intelligent analysis are realized.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor and a memory, where the memory stores at least one instruction, at least one program, a code set, or an instruction set, where the at least one instruction, the at least one program, the code set, or the instruction set is loaded and executed by the processor to implement an intelligent transaction flow management method as described above.
The system, apparatus, module or unit set forth in the above embodiments may be implemented in particular by a computer chip or entity, or by a product having a certain function. A typical implementation device is a computer, which may be in the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email device, game console, tablet computer, wearable device, or a combination of any of these devices.
In a typical configuration, a computer includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, read only compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic disk storage, quantum memory, graphene-based storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by the computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
Compared with the prior art, the embodiment provides a method, a system and electronic equipment for managing intelligent case handling processes, wherein each target role has a corresponding target business process, the target business process comprises information representing the track on which the target role needs to be pressed and which inspection areas are completed, the target role can only execute according to the target business process, and the state of each inspection area is updated to be confirmed when the inspection area which is not confirmed is identified according to the position information of the target role, a warning is sent out, the target role is managed and controlled, the informatization degree of the case handling process is improved in an intelligent analysis mode, the traceability is strong, and the case handling standardability is ensured.
The technical features of the above embodiments may be arbitrarily combined, and all possible combinations of the technical features in the above embodiments are not described for brevity of description, however, as long as there is no contradiction between the combinations of the technical features, they should be considered as the scope of the description.
The foregoing examples illustrate only a few embodiments of the invention, which are described in detail and are not to be construed as limiting the scope of the invention. It should be noted that it will be apparent to those skilled in the art that several variations and modifications can be made without departing from the spirit of the invention, which are all within the scope of the invention. Accordingly, the scope of protection of the present invention is to be determined by the appended claims.
Claims (8)
1. An intelligent case handling process management method is characterized by comprising the following steps:
establishing a business track in a case handling area, and setting a plurality of check areas on the business track;
identifying the position information of the target character, and judging the confirmation state of the checked area before the position of the target character according to the target business process corresponding to the target character;
if the confirmation states of the checked areas are confirmed, allowing the target roles to continuously advance according to the target business flow;
if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow;
before identifying the position information of the target character, further comprising:
acquiring identity information of a target role, and establishing an information file corresponding to the target role in a data server;
formulating a target business process corresponding to the target role, wherein the target business process comprises a plurality of checking areas sequenced according to the set process, and inputting the target business process information into an information file;
the target role sequentially passes through the checking areas according to the sequence of the set flow, and after each time passes through one checking area and the corresponding flow is completed, the checking state of the checking area is modified to be a checked state, and the information file is updated;
binding inspection equipment corresponding to the inspection area, generating inspection information corresponding to the inspection area after the process of one inspection area is completed, uploading the inspection information to a data server, and recording the inspection information in an information file, wherein the inspection information comprises but is not limited to uploading time information, identity information of a target role and identification information of the applied inspection equipment.
2. The intelligent case handling process management method according to claim 1, wherein before the target character enters the inspection area, the identity information of the target character is identified by using the identity identification device, whether the identity information is in the allowed white list of the inspection area is judged, if so, the target character is allowed to enter the inspection area, and the entry time information, the identity identification device ID and the identity information of the target character are uploaded to the information file.
3. The intelligent case handling process management method according to claim 2, wherein a real-time track of the target character is formulated according to the uploading time information, the identity information of the target character, the identification information of the applied inspection equipment, the entering time information and the identity identification equipment ID, a deviation value of the real-time track and a target track threshold in the target business process is judged, and if the deviation value is larger than a set value, a warning is issued.
4. A method for managing a smart case handling process according to claim 3, wherein a snapshot location point is selected on a service track, a face snapshot machine is set at the snapshot location point, the face snapshot machine collects face information of characters passing through in real time, the face information is uploaded to the data server, a target character corresponding to the face information is identified, and identification information and snapshot time information of the face snapshot machine are added into the real-time track.
5. The intelligent case handling process management method according to claim 4, wherein the identity information of the target character is marked on the video data with the target character, and the video data with the corresponding identity information is called in the video data by selecting the specific identity information to form the exclusive video data packet.
6. The intelligent case handling process management method according to claim 5, wherein when a plurality of target characters enter a case handling area, an avoidance strategy is formulated between different target characters, whether a real-time track of the target character triggers the avoidance strategy is judged, and if so, a warning is issued.
7. A system for applying the intelligent case handling process management method of any one of claims 1 to 6, comprising:
the case handling area is divided into a service track, and a plurality of check areas are arranged on the service track;
the information collector is distributed on the service track and used for collecting identity information and position information of the target role and uploading the identity information and the position information to the data server;
the data server is used for formulating a target business process corresponding to each target role, judging the confirmation state of the checked area before the position of the target role is located after receiving the identity information and the position information, and allowing the target role to continuously advance according to the target business process if the confirmation state of the checked area is confirmed; if at least one of the confirmed states of the checked areas is not confirmed, a warning is sent out, and the target role is prevented from continuing to advance according to the target business flow.
8. An electronic device comprising a processor and a memory, wherein the memory stores at least one instruction, at least one program, code set, or instruction set that is loaded and executed by the processor to implement the intelligent transaction flow management method of any of claims 1-6.
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