CN114970472A - Work order operating system, computer device and readable storage medium - Google Patents

Work order operating system, computer device and readable storage medium Download PDF

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Publication number
CN114970472A
CN114970472A CN202210475401.7A CN202210475401A CN114970472A CN 114970472 A CN114970472 A CN 114970472A CN 202210475401 A CN202210475401 A CN 202210475401A CN 114970472 A CN114970472 A CN 114970472A
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Prior art keywords
customs
customs clearance
enterprise
module
work order
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CN202210475401.7A
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Chinese (zh)
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CN114970472B (en
Inventor
王晨辉
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Ningbo Huojian Data Technology Co ltd
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Ningbo Huojian Data Technology Co ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G06F40/174—Form filling; Merging
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G06F40/177—Editing, e.g. inserting or deleting of tables; using ruled lines
    • G06F40/18—Editing, e.g. inserting or deleting of tables; using ruled lines of spreadsheets
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G06F40/186—Templates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0831—Overseas transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/30—Computing systems specially adapted for manufacturing

Abstract

The invention discloses a work order operating system, computer equipment and a readable storage medium, and relates to the technical field of internet operating systems. The technical scheme provided by the invention comprises the following steps: the system comprises a real-time communication module for realizing real-time communication, a customs clearance generating module for generating a customs clearance, an information tracking module for tracking information, an information checking module for checking, checking and printing the customs clearance and a comprehensive function module. The invention not only reduces the labor cost, but also improves the efficiency of customs declaration and information intercommunication.

Description

Work order operating system, computer equipment and readable storage medium
Technical Field
The invention relates to the technical field of internet operating systems, in particular to a work order operating system, computer equipment and a readable storage medium.
Background
With the development of the economic globalization, the customs access requirements of factories, enterprises and trade companies in China become more frequent. The existing entrance and exit documents are filled in, reported and the like by manual operation, so that the labor cost is increased, and the efficiency is low.
Disclosure of Invention
In order to solve the problems, the invention provides a work order operating system which not only reduces the labor cost, but also improves the efficiency of customs declaration and information intercommunication.
In order to achieve the purpose, the invention adopts the following technical scheme:
a work order operating system for customs clearance operations of a clearance enterprise and information interaction operations between a clearance enterprise associated party and the clearance enterprise, comprising:
the real-time communication module is used for carrying out real-time communication between the customs clearance enterprise and the customs clearance enterprise related party;
the customs clearance generating module is used for automatically generating a customs clearance according to the information filled in by the customs clearance enterprise and/or the customs clearance enterprise correlation party;
the customs clearance information tracking module is used for tracking customs clearance information by the customs clearance enterprises and the customs clearance enterprise correlation parties;
the information checking module is used for checking, checking and printing the customs clearance report by the customs clearance enterprise correlation party;
and the comprehensive function module is used for displaying the operation course of the work order operation system, the corresponding logistics data of the customs declaration form, the downloaded check list and the downloaded customs declaration original data.
Optionally, the real-time communication module includes an automatic response sub-module, the automatic response sub-module is provided with a plurality of keywords and response sentences corresponding to the keywords, when the customs clearance enterprise and customs clearance enterprise related parties communicate in real time through the real-time communication module, after one party sends a message, the other party does not reply after a preset time, and the automatic response sub-module replies the corresponding response sentences to the other party according to the keywords in the message.
Optionally, after the automatic response sub-module sends the response sentence, the automatic response sub-module collects a plurality of messages sent by the customs clearance enterprise and/or the customs clearance enterprise affiliate, performs machine learning, and adjusts and/or expands the response sentence according to the collected messages.
Optionally, the customs clearance generation module is provided with a prefabricated form, and after collecting information filled in by the customs clearance enterprise and/or the customs clearance enterprise associated party, the customs clearance generation module fills the collected information into a corresponding position of the prefabricated form to generate the customs clearance.
Optionally, the prefabricated form is provided with a mandatory item and a optional item, and a customs declaration form is generated after information of the mandatory item is completely collected.
Optionally, the information tracking module is associated with the wechat public number and/or the wechat applet, and the customs clearance information is tracked in real time by the wechat public number and/or the wechat applet by the customs clearance enterprise and/or the customs clearance enterprise associated party.
The invention has the following beneficial effects:
the work order operating system provided by the application replaces manual operation with a software system, not only realizes digital and paperless operation, but also reduces labor cost and improves customs declaration and information intercommunication efficiency.
In addition, the invention also provides computer equipment which comprises a memory and a processor, wherein the memory stores a computer program, and the processor realizes the functions of any work order operating system when executing the computer program.
Meanwhile, the invention also provides a computer readable storage medium, wherein a computer program is stored on the computer readable storage medium, and when the computer program is executed by a processor, the computer program realizes the functions of the work order operating system.
These features and advantages of the present invention will be disclosed in more detail in the following detailed description. The best mode or means of the present invention will be described in detail in the examples, but the present invention is not limited to the technical solution of the present invention. In addition, each of these features, elements and components appearing hereinafter is a plurality and different symbols or numerals are labeled for convenience of representation, but all represent components of the same or similar construction or function.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this application, serve to provide a further understanding of the application and to enable other features, objects, and advantages of the application to be more apparent. The drawings and the description of the exemplary embodiments of the present application are provided for explaining the present application and do not constitute an undue limitation on the present application.
Further, throughout the drawings, the same or similar reference numerals denote the same or similar elements. It should be understood that the drawings are schematic and that elements and components are not necessarily drawn to scale.
FIG. 1 is a block schematic diagram of modules of a work order operating system according to one embodiment of the present application;
FIG. 2 is a schematic illustration of a first operator interface of a work order operating system according to one embodiment of the present application;
FIG. 3 is a schematic illustration of a second operator interface in a work order operating system according to an embodiment of the present application;
FIG. 4 is a schematic illustration of a third operator interface in a work order operating system according to an embodiment of the present application;
FIG. 5 is a schematic illustration of a fourth operator interface in a work order operating system according to an embodiment of the present application;
FIG. 6 is a schematic illustration of a fifth interface for operations in a work order operation system according to an embodiment of the present application;
FIG. 7 is a schematic illustration of a sixth operator interface of the work order operating system, according to an embodiment of the present application;
FIG. 8 is a schematic illustration of a seventh interface for operations in a work order operation system, according to an embodiment of the present application;
FIG. 9 is a schematic view of an eighth operator interface of the work order operating system, according to one embodiment of the present application;
FIG. 10 is a schematic illustration of a ninth operator interface in the work order operating system according to an embodiment of the present application;
FIG. 11 is a schematic view of a tenth operation interface in the work order operation system according to one embodiment of the present application;
FIG. 12 is a schematic view of an eleventh interface for work order operations in a work order operation system according to one embodiment of the subject application;
FIG. 13 is a schematic illustration of a twelfth interface for work order operations in a work order operation system according to an embodiment of the present application;
the "nth" in the above description of the drawings merely distinguishes between different operation interfaces and does not represent a specific order.
Detailed Description
The technical solutions of the embodiments of the present invention are explained and illustrated below, but the following embodiments are only preferred embodiments of the present invention, and not all of them. Based on the embodiments in the implementation, other embodiments obtained by those skilled in the art without any creative effort belong to the protection scope of the present invention.
Reference in the specification to "one embodiment" or "an example" means that a particular feature, structure or characteristic described in connection with the embodiment itself may be included in at least one embodiment of the patent disclosure. The appearances of the phrase "in one embodiment" in various places in the specification are not necessarily all referring to the same embodiment.
The first embodiment is as follows:
as shown in fig. 1, the present embodiment provides a work order operating system, which is used for customs clearance operation of a customs clearance enterprise and information interaction operation between a customs clearance enterprise associated party and the customs clearance enterprise, so as to implement paperless and digital customs clearance. The work order operating system provided by the embodiment comprises:
and the customs clearance enterprise correlation party carry out real-time communication through the real-time communication module and can upload files, pictures and other data in a webpage. As shown in FIG. 2, the column of the work order system in the system immediately displays a new message as a reminder; meanwhile, a new message popup is arranged in the work order operating system, when a client message is received, the popup can play a prompt tone or shake the window according to the option to prompt, a customs clearance message record is displayed, and the customer service work order system can be opened to carry out online conversation by double-click record.
In this embodiment, the real-time communication module includes an automatic response sub-module, the automatic response sub-module is provided with a plurality of keywords and response statements corresponding to the keywords, when the customs clearance enterprise and customs clearance enterprise related parties communicate in real time through the real-time communication module, after one party sends a message, the other party does not reply after a preset time, and the automatic response sub-module replies the corresponding response statements to the other party according to the keywords in the message. Meanwhile, the automatic response sub-module can also realize machine learning, collect a plurality of messages sent by customs clearance enterprises and/or customs clearance enterprise relatives after sending the response sentences, carry out machine learning, and adjust and/or expand the response sentences according to the collected messages.
And the customs clearance generating module is used for automatically generating the customs clearance according to the information filled in by the customs clearance enterprises and/or the customs clearance enterprise correlation parties. The customs clearance generating module is provided with a prefabricated form, and after collecting information filled in by the customs clearance enterprise and/or the customs clearance enterprise correlation party, the customs clearance generating module fills the collected information into the corresponding position of the prefabricated form to generate the customs clearance. The prefabricated form is provided with necessary items and optional items, and the customs declaration form is generated after the information of the necessary items is completely collected.
And the customs clearance information is tracked by the information tracking module by the customs clearance enterprises and the customs clearance enterprise correlation parties. In this embodiment, as shown in fig. 3 to fig. 5, the information tracking module is associated with the wechat public number and/or the wechat applet, and the customs clearance information is tracked in real time by the wechat public number and/or the wechat applet by the customs clearance enterprise and/or the customs clearance enterprise associated party. After the customs clearance enterprise and the customs clearance enterprise associated party scan the code and pay attention to the public number or enter the small program, the situation of a certain customs clearance, the messages coming and going in the real-time communication module and the like can be automatically paid attention to and pushed in the WeChat public number of the work order system. Meanwhile, the prerecorded list of the changed customs clearance can be checked by clicking 'customs clearance PDF' at the mobile phone terminal.
As a preferred scheme, the work order operating system of the present application includes a neural network module, and the neural network module stores a plurality of neural network models to protocol user processing data.
As a specific scheme, as shown in fig. 4, in order to collect the work order information of the factory in a text dialogue manner even when no one is present, the neural network module includes a dialogue model unit, a trained dialogue model (convolutional neural network model) is stored in the dialogue model unit, and the dialogue model can output corresponding response text data through input text data of the factory, so that the normal collection is performed in an unmanned state.
As a more specific scheme, as shown in fig. 6, in order to automatically generate a declaration form and the like in the application scenario shown in fig. 6, the neural network module further includes: the bill model unit stores two neural network models, one is a field analysis model, and the other is a chart analysis model.
When conversation is carried out, the work order system preferably generates an input matrix according to keywords in the conversation, the input matrix comprises corresponding item information in the work order, if corresponding information is not collected, the input matrix is set to zero, the input matrix is input into a field analysis model, then a receipt template and a confidence coefficient are analyzed by the field analysis model, and if the confidence coefficient is larger than a confidence coefficient threshold value, then the receipt template is filled according to the field corresponding relation. And the system can automatically help the user to find the bill corresponding to the actual situation and carry out intelligent filling.
In conversation, no matter who sends a document template or a historical document by two parties, the image is input into the graph analysis model, the graph analysis model analyzes the image input, then the document template and the confidence coefficient are output, then the document template is selected in a mode similar to the mode of the above scheme, and then form filling is carried out according to the input matrix. The output results of the field analysis model and the icon analysis model are contrary to each other, namely the template with the highest confidence coefficient is used as the output, and meanwhile, the template which is output last in time is used as the final output template.
As a further preferred scheme, character fields of historical documents in conversation are recognized through an image recognition technology, then an input matrix based on image recognition is formed according to the same rule, the input matrix is compared with a model of a corresponding mode of an input matrix with smaller number and zero-set items of the input matrix formed directly through conversation fields, and the confidence coefficient is compared with another model after obtaining a weighting coefficient. For example, if the number of zeroes of the input matrix obtained by the image recognition technology is small, the confidence of the output result of the graph analysis model is multiplied by a coefficient larger than 1, for example, 1.1, and then the result is compared with the confidence of the output result of the field analysis model, and the larger result after comparison is used as the total output.
And the customs clearance enterprise correlation party checks, checks and prints the customs clearance list through the information checking module. As shown in FIG. 6, the basic information of a customs clearance is displayed on the upper left of the worksheet operating system page, through which the customs clearance business associates can know which customs clearance is currently being processed. As shown in fig. 7, a customs declaration pre-entry form of a certain customs declaration form is displayed on the left side of the work order operating system page, and the customs declaration enterprise associated party can view, check, print and the like on line, or click a "download check form" button of the page to download if necessary.
The comprehensive function module is used for displaying self-service functions such as an operation tutorial of a work order operation system, corresponding logistics data of a customs declaration form, downloading a check list, downloading customs declaration original data and the like:
and displaying a course: as shown in fig. 8, after clicking, there will be a dynamic picture demonstration description for each function in the work order operating system web page;
logistics data: as shown in fig. 9, the entrance and pre-allocation information of a customs declaration can be checked; when the mouse is hovered over the key, brief data can be displayed, and after the key is clicked, complete data is displayed in the popup window;
downloading a check list: the customs declaration pre-entry list of a certain customs declaration list can be downloaded;
downloading original data: the customs declaration data originally sent by the customs declaration enterprise associated party can be downloaded.
As shown in fig. 10, when a problem is found by examining a sheet, the work order operating system provided in this embodiment may add a screenshot to a "remark" column of the system and explain the problem, and after editing the problem in the remark column, if a good work order link generated by a background is needed, send the work order link to a client; there are two modes of sending, manual copy and robotic push. As shown in fig. 11 to 13, the manual copy means that after the remark bar is edited, right-clicking a work order link of the mouse copy declaration form, and after copying, pasting and sending the work order link in the instant messaging software; the robot pushing means that after the remark bar content is edited, a customs declaration form of a link to be sent is selected in the to-be-reviewed single area, and a batch sending robot message (worksheet link) is clicked, so that only factory links are needed.
Example two
The present embodiment provides a computer device comprising a memory and a processor, the memory having stored therein a computer program, the processor implementing the method of any of the above embodiments when executing the computer program. It will be understood by those skilled in the art that all or part of the flow of the method implementing the above embodiments may be implemented by a computer program instructing associated hardware. Accordingly, the computer program can be stored in a non-volatile computer readable storage medium, and when executed, can implement the method of any one of the above embodiments. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and bus dynamic RAM (RDRAM).
While the present invention has been described with reference to the particular illustrative embodiments, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims. Any modification which does not depart from the functional and structural principles of the present invention is intended to be included within the scope of the claims.

Claims (8)

1. A work order operating system, which is used for customs declaration operation of a customs declaration enterprise and information interaction operation between a customs declaration enterprise associated party and the customs declaration enterprise, comprises:
the real-time communication module is used for carrying out real-time communication between the customs clearance enterprise and the customs clearance enterprise related party;
the customs declaration form generation module is used for automatically generating a customs declaration form according to the information filled in by the customs declaration enterprise and/or the customs declaration enterprise associator;
the customs clearance information tracking module is used for tracking customs clearance information by the customs clearance enterprises and the customs clearance enterprise correlation parties;
the information checking module is used for checking, checking and printing the customs clearance report by the customs clearance enterprise correlation party;
and the comprehensive function module is used for displaying the corresponding logistics number of the operation tutorial and the customs declaration of the work order operation system.
2. The work order operating system of claim 1, wherein the real-time communication module comprises an automatic response sub-module, the automatic response sub-module is provided with a plurality of keywords and response statements corresponding to the keywords, when the customs clearance enterprise and customs clearance enterprise related parties communicate in real time through the real-time communication module, one party does not respond after the other party exceeds a preset time after sending a message, and the automatic response sub-module responds to the other party with the corresponding response statements according to the keywords in the message.
3. The work order operating system of claim 2, wherein the automatic response sub-module collects a plurality of messages sent by customs clearance enterprises and/or customs clearance enterprise associates after sending the response statements, performs machine learning, and adjusts and/or expands the response statements according to the collected messages.
4. The work order operating system as claimed in claim 1, wherein the customs clearance generating module is provided with a pre-made form, and after collecting the information filled in by the customs clearance enterprise and/or the customs clearance enterprise associator, the customs clearance generating module fills the collected information into the corresponding position of the pre-made form to generate the customs clearance.
5. The work order operation system as claimed in claim 4, wherein the pre-formed form is provided with mandatory items and optional items, and the mandatory items generate customs declaration forms after complete information collection.
6. The work order operating system of claim 1, wherein the information tracking module is associated with a WeChat public number and/or WeChat applet, and the customs clearance and/or customs clearance associate tracks the customs clearance information in real time with the WeChat public number and/or WeChat applet.
7. A computer device comprising a memory and a processor, the memory storing a computer program, wherein the processor when executing the computer program implements the functionality of the work order operating system of any of claims 1-6.
8. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the functions of a work order operating system according to any one of claims 1 to 6.
CN202210475401.7A 2022-04-29 2022-04-29 Work order operating system, computer device and readable storage medium Active CN114970472B (en)

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CN108985718A (en) * 2018-07-10 2018-12-11 江苏宏坤供应链管理有限公司 Based on the single declaration data processing method of customs declaration grass
CN109003017A (en) * 2018-06-14 2018-12-14 中捷通信有限公司 A kind of INTEGRATED LOGISTICS evaluation dispatching follow-up service platform
CN110211012A (en) * 2019-05-30 2019-09-06 深圳市泰洲科技有限公司 A kind of customs declaration service system and its data processing method
CN111459891A (en) * 2020-03-25 2020-07-28 宁波火箭数据科技有限公司 Customs declaration and order receiving and sheet delivery system

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1534526A (en) * 2003-03-29 2004-10-06 鸿富锦精密工业（深圳）有限公司 EDI apply custom management declare system and method
CN104778549A (en) * 2015-04-14 2015-07-15 深圳市九立供应链有限公司 Method and device for realizing data interaction between ERP system and QP system
CN107562863A (en) * 2017-08-30 2018-01-09 深圳狗尾草智能科技有限公司 Chat robots reply automatic generation method and system
CN108269618A (en) * 2018-01-25 2018-07-10 成都奇恩生物科技有限公司 Genetic test status tracking management system and method based on wechat small routine
CN109003017A (en) * 2018-06-14 2018-12-14 中捷通信有限公司 A kind of INTEGRATED LOGISTICS evaluation dispatching follow-up service platform
CN108985718A (en) * 2018-07-10 2018-12-11 江苏宏坤供应链管理有限公司 Based on the single declaration data processing method of customs declaration grass
CN110211012A (en) * 2019-05-30 2019-09-06 深圳市泰洲科技有限公司 A kind of customs declaration service system and its data processing method
CN111459891A (en) * 2020-03-25 2020-07-28 宁波火箭数据科技有限公司 Customs declaration and order receiving and sheet delivery system

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