CN114710801A - Processing method, device, storage medium and equipment for evaluation parameters of network performance - Google Patents
Processing method, device, storage medium and equipment for evaluation parameters of network performance Download PDFInfo
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Abstract
The method, the device, the storage medium and the equipment for processing the network performance evaluation parameters firstly acquire the network performance evaluation parameters of a target communication system sent by at least one terminal device, then determine the target terminal device to be analyzed from the at least one terminal device according to the network performance evaluation parameters, and finally determine the analysis result of the target terminal device according to the network quality parameters of a cell where the target terminal device resides and the network abnormal parameters of the target terminal device when the target terminal device executes communication services in the target communication system, wherein the analysis result is used for indicating the network problems fed back by the evaluation parameters. By the method, the target terminal equipment to be analyzed can be determined according to the acquired evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network abnormal parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
Description
Technical Field
The invention relates to the technical field of data processing, in particular to a method, a device, a storage medium and equipment for processing evaluation parameters of network performance.
Background
In order to better provide network communication services to users, operators need to know the perception of the users on the network performance of different communication systems.
In the prior art, an operator usually knows the perception situation of a user on network performance in the process of using a network by inviting the user to evaluate the network performance such as network rate, coverage quality, stability and the like. For example, an operator can randomly invite a terminal user to evaluate a 4G mobile communication network and a 5G mobile communication network in a form of a short message, and the user can select a corresponding communication service type from the received evaluation short message and perform satisfaction degree evaluation to complete network evaluation.
However, in the prior art, only the satisfaction degree of the user on the network performance of the communication system can be obtained through the evaluation score of the network performance, and the network problem corresponding to the user with the low evaluation score cannot be accurately analyzed.
Disclosure of Invention
The application provides a processing method, a processing device, a storage medium and a processing device of network performance evaluation parameters, and aims to solve the technical problem that network problems corresponding to users with low evaluation scores cannot be accurately analyzed in the prior art.
In a first aspect, the present application provides a method for processing an evaluation parameter of network performance, the method including:
collecting the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device;
determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance;
and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an optional implementation manner, the determining, from the at least one terminal device, a target terminal device to be analyzed includes:
and determining the terminal equipment of which the evaluation parameter of the network performance in the at least one terminal equipment is lower than a preset evaluation parameter threshold value as the target terminal equipment.
In an optional implementation manner, the determining an analysis result of the target terminal device includes:
determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service;
and determining an analysis result of the target terminal equipment according to the network quality parameter, the network abnormal parameter and the type of the target terminal equipment.
In an optional implementation manner, the analysis result includes a first analysis result and/or a second analysis result, the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an optional implementation manner, the determining an analysis result of the target terminal device includes:
and if the network quality parameter of the cell where the target terminal equipment resides is not within the preset network quality parameter range, determining that the network performance of the cell where the target terminal equipment resides is abnormal.
In an optional implementation manner, the determining an analysis result of the target terminal device includes:
and if the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system is within the preset network abnormal parameter range, determining that the network performance of the target terminal equipment is abnormal.
In an optional embodiment, the network quality parameter comprises at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of the communication services include a data service class and a voice service class.
In a second aspect, the present application provides an apparatus for processing an evaluation parameter of network performance, the apparatus comprising:
the acquisition module is used for acquiring the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device;
the processing module is used for determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance; and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an optional implementation manner, the processing module is specifically configured to determine, as the target terminal device, a terminal device whose evaluation parameter of the network performance in the at least one terminal device is lower than a preset evaluation parameter threshold.
In an optional implementation manner, the processing module is specifically configured to determine a type of the target terminal device according to a communication service executed by the target terminal device and usage data of the communication service; and determining an analysis result of the target terminal equipment according to the network quality parameter, the network abnormal parameter and the type of the target terminal equipment.
In an optional implementation manner, the analysis result includes a first analysis result and/or a second analysis result, the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an optional implementation manner, the processing module is specifically configured to determine that the network performance of the cell where the target terminal device resides is abnormal if the network quality parameter of the cell where the target terminal device resides is not within a preset range of the network quality parameter.
In an optional implementation manner, the processing module is specifically configured to determine that the network performance of the target terminal device is abnormal if a network abnormal parameter of the target terminal device during execution of a communication service in the target communication system is within a preset network abnormal parameter range.
In an optional embodiment, the network quality parameter comprises at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of the communication services include a data service class and a voice service class.
In a third aspect, the present application also provides a computer program product comprising a computer program that, when executed by a processor, performs the method of any of the first aspects.
In a fourth aspect, the present invention also provides a computer storage medium storing a plurality of instructions adapted to be loaded by a processor and to perform the method according to any of the first aspect.
In a fifth aspect, the present application further provides an electronic device, including: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the method according to any of the first aspects.
The method, the device, the storage medium and the equipment for processing the network performance evaluation parameters firstly acquire the network performance evaluation parameters of a target communication system sent by at least one terminal device, then determine the target terminal device to be analyzed from the at least one terminal device according to the network performance evaluation parameters, and finally determine the analysis result of the target terminal device according to the network quality parameters of a cell where the target terminal device resides and the network abnormal parameters of the target terminal device when the target terminal device executes communication services in the target communication system, wherein the analysis result is used for indicating the network problems fed back by the evaluation parameters. By the method, the target terminal equipment to be analyzed can be determined according to the acquired evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network abnormal parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
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In order to more clearly illustrate the technical solutions of the present invention or the prior art, the following briefly introduces the drawings needed to be used in the description of the embodiments or the prior art, and obviously, the drawings in the following description are some embodiments of the present invention, and those skilled in the art can obtain other drawings according to the drawings without inventive labor.
Fig. 1 is a schematic view of an application scenario of a processing method for network performance evaluation parameters according to an embodiment of the present application;
fig. 2 is a schematic flowchart of a processing method for network performance evaluation parameters according to an embodiment of the present application;
fig. 3 is a schematic flowchart of another processing method for evaluating network performance parameters according to an embodiment of the present application;
fig. 4 is a schematic flowchart of a processing method for an evaluation parameter of network performance according to an embodiment of the present application;
fig. 5 is a schematic structural diagram of a processing apparatus for evaluating network performance according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
In order to better provide network communication services to users, operators need to know how users perceive network performance of different communication systems.
In the prior art, an operator usually knows the perception situation of a user on network performance in the process of using a network by inviting the user to evaluate the network performance such as network rate, coverage quality, stability and the like. For example, an operator can randomly invite a terminal user to evaluate a 4G mobile communication network and a 5G mobile communication network in a form of a short message, and the user can select a corresponding communication service type from the received evaluation short message and perform satisfaction degree evaluation to complete network evaluation.
However, in the prior art, only the satisfaction degree of the user on the network performance of the communication system can be obtained through the evaluation score of the network performance, and the network problem corresponding to the user with the low evaluation score cannot be accurately analyzed.
In order to solve the above technical problems, embodiments of the present application provide a method, an apparatus, a storage medium, and a device for processing an evaluation parameter of network performance, which determine an analysis result of a target terminal device according to a network quality parameter and a network abnormal parameter corresponding to the target terminal device, thereby accurately analyzing a network problem fed back by the evaluation parameter of the target terminal device.
An application scenario of the method for processing the evaluation parameter of the network performance according to the present application is described below.
Fig. 1 is a schematic application scenario diagram of a processing method for a network performance evaluation parameter according to an embodiment of the present application. As shown in fig. 1, the terminal apparatus 101 and the server 102 are included. First, the terminal device 101 may transmit the evaluation parameter of the user for the network performance of the target communication system to the server 102. The server 102 may determine a target terminal device to be analyzed from the at least one terminal device according to the acquired evaluation parameter of the network performance of the at least one terminal device; and then, determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system.
The terminal device may be a mobile phone (mobile phone), a tablet computer (pad), a computer with a wireless transceiving function, a Virtual Reality (VR) terminal device, an Augmented Reality (AR) terminal device, a wireless terminal in a self driving (self driving), a wireless terminal in a remote surgery (remote medical supply), a wireless terminal in a smart grid (smart grid), a wireless terminal in a smart home (smart home), and the like. In the embodiment of the present application, the apparatus for implementing the function of the terminal may be the terminal, or may be an apparatus capable of supporting the terminal to implement the function, such as a chip system, and the apparatus may be installed in the terminal. In the embodiment of the present application, the chip system may be composed of a chip, and may also include a chip and other discrete devices.
The server may be, but is not limited to, a single web server, a server group consisting of a plurality of web servers, or a cloud based on cloud computing consisting of a large number of computers or web servers.
It should be understood that the application scenario of the technical solution of the present application may be a processing scenario of the evaluation parameter of the network performance in fig. 1, but is not limited thereto, and may also be applied to other scenarios that require processing of the evaluation parameter of the network performance.
It can be understood that the above processing method for the evaluation parameter of the network performance can be implemented by the processing device for the evaluation parameter of the network performance provided in the embodiment of the present application, and the processing device for the evaluation parameter of the network performance may be part or all of a certain device, for example, a server or a relevant data analysis model in the server.
The technical solutions of the embodiments of the present application will be described in detail below with specific examples. The following several specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments.
Fig. 2 is a schematic flowchart of a processing method for network performance evaluation parameters according to an embodiment of the present application, and this embodiment relates to a process for processing network performance evaluation parameters. In the embodiment of the present application, for example, a server integrated or installed with a relevant execution code is taken as an example, as shown in fig. 2, the method includes:
s201, collecting the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device.
In this embodiment of the application, the server may first collect an evaluation parameter of the network performance sent by at least one terminal device, and then determine a network problem fed back by the evaluation parameter corresponding to the terminal device.
The target communication system may include a 4G mobile communication system, a 5G mobile communication system, and the like, and the network performance may include a network rate, a network coverage, a network stability, and the like, which is not limited in this embodiment of the present application.
The embodiment of the application does not limit the content of the evaluation parameter. In some embodiments, the evaluation parameter may include an evaluation value within a preset range; in other embodiments, the evaluation parameter may further include a preset evaluation level. Illustratively, the evaluation parameter may include an evaluation value within 1-10, with a larger evaluation value indicating a higher degree of user satisfaction with the network performance of the target communication system. Or the evaluation parameters can comprise evaluation grades such as 'excellent, good, medium and poor' and the like, so as to reflect the satisfaction degree of the user on the network performance of the target communication system.
The embodiment of the application does not limit how the server collects the evaluation parameters of the network performance. In some embodiments, the server may select users at regular time and at random, then send evaluation information to the terminal devices corresponding to the users, and receive evaluation parameters fed back by the users through the terminal devices. Illustratively, the server may randomly select 1 ten thousand users per month No. 1, send evaluation short messages to the terminal devices corresponding to the 1 ten thousand users, and collect evaluation parameters fed back by the terminal devices.
S202, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
In this step, after the evaluation parameters of the network performance sent by the terminal device are collected, the server may determine the target terminal device to be analyzed from at least one terminal device according to the evaluation parameters of the network performance.
The embodiment of the application does not limit how the server determines the target terminal device to be analyzed. In some embodiments, the server may determine, as the target terminal device, a terminal device of the at least one terminal device whose evaluation parameter of the network performance is lower than a preset evaluation parameter threshold. For example, if the value of the evaluation parameter is an integer from 1 to 10, the server may screen out a terminal device with the evaluation parameter lower than 6 points as a target terminal device to be analyzed. It should be appreciated that in some embodiments, the smaller the evaluation parameter value, the more likely there is an anomaly in the network performance that accounts for the terminal device and its corresponding target communication network. Therefore, it is necessary to further determine whether there is an abnormality in the network performance of the target terminal device and its corresponding target communication network through analysis.
S203, determining an analysis result of the target terminal device according to the network quality parameter of the cell where the target terminal device resides and the network abnormal parameter of the target terminal device when the target terminal device executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In this step, after the target terminal device to be analyzed is determined, the server may determine an analysis result of the target terminal device according to the network quality parameter and the network abnormal parameter corresponding to the target terminal device.
The cell may be an area range divided arbitrarily. In some embodiments, the cell may include a cell under a base station, and the like, which is not limited in this application. The cell in which the terminal device resides may include a resident cell and a pass-through cell, and in some embodiments, the resident cell and the pass-through cell may be divided by a residence time of the terminal device in a certain cell, which is not limited in this embodiment of the present application.
The types of the communication services may include data services, voice services, and the like. In some embodiments, the data service may include 4G data service, 5G data service, and the like, and the Voice service may include Voice over Long-Term Evolution (VOLTE) Voice service, and the like. The analysis result may include a first analysis result and/or a second analysis result. The first analysis result is used for indicating that the network performance of the cell where the target terminal device resides is abnormal, and the second analysis result is used for indicating that the network performance of the target terminal device is abnormal. It is understood that one target terminal device may correspond to a plurality of analysis results. The server can send the analysis result of the target terminal device to the designated terminal device, so that the staff can guide the network optimization work according to the analysis result.
The embodiment of the application does not limit how the server determines the analysis result of the target terminal device. In some embodiments, the server may first determine the type of the target terminal device according to the communication service executed by the target terminal device and the usage data of the communication service; and then, determining an analysis result of the target terminal equipment according to the network quality parameter, the network abnormal parameter and the type of the target terminal equipment. The usage data of the communication service may include a data flow value or a voice duration, etc. Exemplarily, if the communication service executed by the target terminal device includes a 4G data service, or the evaluation parameter includes a 4G data service selected by the user, and the 4G data traffic of the terminal device is greater than 0, it is determined that the type of the terminal device is a 4G data service class. And if the communication service executed by the target terminal equipment comprises a 5G data service or the evaluation parameter comprises the 5G data service selected by the user, and the terminal equipment supports and uses the 5G data service or the current 5G data flow is more than 0, determining that the type of the terminal equipment is a 5G data service class. And if the communication service executed by the target terminal equipment comprises the VOLTE voice service or the evaluation parameter comprises the VOLTE voice service selected by the user, and the terminal equipment has a VOLTE resident cell and the VOLTE voice time is more than 0, determining that the type of the terminal equipment is VOLTE voice service. It should be understood that the server may also determine the type of the target terminal device in other ways, which is not limited in this embodiment of the present application.
In other embodiments, if the network quality parameter of the cell in which the target terminal device resides is not within the preset range of the network quality parameter, it is determined that the network performance of the cell in which the target terminal device resides is abnormal. The network quality parameters may include network coverage parameters, network channel quality parameters, network rate parameters, network load parameter ranges, and the like, and the preset range of the network quality parameters may be specifically set according to actual situations. For example, the preset network coverage parameter range may be "a sampling point ratio of a cell Reference Signal Receiving Power (Reference Signal Receiving Power, RSRP) exceeding-112 dBm is greater than or equal to 90%"; the preset network Channel Quality parameter range can be that the ratio of the value of a Channel Quality Indication (CQI) reported by a terminal in a cell to exceed 7 is more than or equal to 80%; the preset network rate parameter range can be 'the cell downlink sensing rate is more than or equal to 5 Mbps'; the preset network load parameter range may be that the utilization rate of a Physical Resource Block (PRB) of a cell is less than or equal to 70%. It should be understood that, in some embodiments, when a plurality of network quality parameter ranges are set, as long as the network quality parameter of the cell a where the target terminal device resides does not satisfy a certain parameter range, it may be determined that the network performance of the cell a is abnormal, and the cell a may be marked as a poor cell.
In other embodiments, if the network abnormal parameter of the target terminal device during the execution of the communication service in the target communication system is within a preset network abnormal parameter range, it is determined that the network performance of the target terminal device is abnormal. The embodiment of the application does not limit how to set the range of the network exception parameter. In some embodiments, the network anomaly parameter range corresponding to the target terminal device may be determined according to the type of the target terminal device.
Illustratively, when the type of the target terminal device is a 4G data service class, the network exception parameter range may include a response success rate of a Hyper Text Transfer Protocol (HTTP) of the 4G data service, a number of times that uplink or downlink average Round Trip Time (RTT) of the 4G data service exceeds 300ms, and the like, and the preset network exception parameter range may include "0 < 4G data service HTTP response success rate < 0.8", "4G data service uplink average RTT exceeds 300ms > 14 times", "4G data service downlink average RTT exceeds 300ms > 14 times", and the like. When the type of the target terminal device is a 5G data service type, the network abnormal parameter may include the number of times that the average uplink and downlink RTT of the 5G data service exceeds 300ms, and the like, and the preset network abnormal parameter range may include "the number of times that the average uplink and downlink RTT of the 5G data service exceeds 300ms > 14 times", and the like. When the type of the target terminal device is a VOLTE voice service class, the network abnormal parameter range may include VOLTE abnormal release times, single-pass times, call drop times, calling voice non-connection times, called voice non-connection times, and the like, and the preset network abnormal parameter range may include "VOLTE abnormal release times is greater than or equal to 1 time", "VOLTE single-pass times is greater than or equal to 1 time", "VOLTE call drop times is greater than or equal to 1 time", "VOLTE calling voice non-connection times is greater than or equal to 1 time", "VOLTE called voice non-connection times is greater than or equal to 1 time", and the like. The abnormal release means that the ringing duration is shorter than a duration threshold in the called process of the terminal equipment; the single-pass mode means that a user cannot hear the voice of the other party or can only hear the voice of the user in the call process; the call drop refers to abnormal termination of the call caused by some reason during the call between the two parties.
In some embodiments, the server may obtain the network exception parameter from the XDR summary level service exception data, which is not limited in this application. The XDR Data includes Call Data Record (CDR), Transaction Data Record (TDR), and Service Data Record (SDR). Wherein, the TDR is a basic session procedure record to describe a basic signaling procedure between two signaling points. The CDR represents a relay call connection procedure for the signaling procedure. SDR is a full-range service process record used to describe the complete signaling coordination process that occurs when a user uses a network service once.
In other embodiments, the server may further determine whether the network performance of the target terminal device and the residential cell where the target terminal device is located is abnormal; if not, associating the movement track of the target terminal equipment according to the XDR data; then, according to the movement track obtained by association, at least one passing cell of the target terminal equipment and network quality parameters of the passing cells are determined; and finally, determining whether the network performance of the passing cells of the target terminal equipment is abnormal or not according to the network quality parameters of the passing cells.
In this step, the server mainly performs correlation analysis on the evaluation parameters, the network abnormal parameters and the multidimensional network quality parameters of the resident cells and the passing cells corresponding to the target terminal device. According to different network standards, or data services, voice services and other obstructed dimensions, the network problems fed back by the evaluation parameters are positioned, and the network coverage, the network speed and other conditions of the resident cell and the access cell of the terminal equipment with poor evaluation parameters (for example, the evaluation parameter value is lower than 6 points) are further analyzed. By the method, the server can also give the positioning proportion of network problems and non-network problems in provinces and cities across the country, accurately classify the problems and provide preliminary guidance suggestions for problem processing for users with low network performance satisfaction.
The method for processing the network performance evaluation parameters includes the steps of firstly collecting the network performance evaluation parameters of a user aiming at a target communication system, which are sent by at least one terminal device, then determining a target terminal device to be analyzed from the at least one terminal device according to the network performance evaluation parameters, and finally determining an analysis result of the target terminal device according to network quality parameters of a cell where the target terminal device resides and network abnormal parameters of the target terminal device when the target terminal device executes communication services in the target communication system, wherein the analysis result is used for indicating network problems fed back by the evaluation parameters. By the method, the target terminal equipment to be analyzed can be determined according to the acquired evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network abnormal parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
On the basis of the above-described embodiment, how the server determines the type of the target terminal device is explained below. Fig. 3 is a schematic flowchart of another processing method for evaluating a network performance according to an embodiment of the present application, and as shown in fig. 3, the method includes:
s301, collecting the evaluation parameters of the network performance of the target communication system, which are sent by at least one terminal device, of the user.
S302, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
And S303, determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service.
S304, determining an analysis result of the target terminal device according to the network quality parameter, the network abnormal parameter and the type of the target terminal device.
The technical terms, technical effects, technical features and alternative embodiments of S301 to S304 can be understood by referring to S201 to S203 shown in fig. 2, and repeated descriptions thereof will not be repeated here.
On the basis of the above-described embodiment, how the server determines the analysis result of the target terminal device is explained below. Fig. 4 is a schematic flowchart of a processing method for a network performance evaluation parameter according to an embodiment of the present application, where as shown in fig. 4, the method includes:
s401, collecting the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device.
S402, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
S403, determining the type of the target terminal device according to the communication service executed by the target terminal device and the use data of the communication service.
S404, determining whether the network performance of the resident cell of the target terminal equipment is abnormal or not according to the type of the target terminal equipment and the network quality parameter of the resident cell.
S405, determining whether the network performance of the target terminal equipment is abnormal according to the type of the target terminal equipment and the network abnormal parameters when the communication service is executed in the target communication system.
S406, if the network performance of the target terminal device and the network performance of the resident cell are normal, determining whether the network performance of the target terminal device passing through the cell is abnormal.
In the embodiment of the present application, the execution sequence of S404 and S405 is not limited, and may be specifically set according to an actual situation. In some embodiments, the server may further record the number of target terminal devices in the 4G data service class, the VOLTE voice service class, and the 5G data service class as H respectively1、H2、H3. The number of the terminal equipment of 4G data service class, VOLTE voice service class and 5G data service class with abnormal network performance of the resident cell is A1、A2、A3. The number of the terminal equipment of the 4G data service class, the VOLTE voice service class and the 5G data service class with abnormal network performance is B1、B2、B3. Terminal of 4G data service class, VOLTE voice service class and 5G data service class with abnormal network performance passing through cellThe number of the equipments is respectively C1、C2、C3。
The technical terms, technical effects, technical features, and alternative embodiments of S401 to S406 can be understood with reference to S201 to S204 shown in fig. 2, and repeated descriptions thereof will not be repeated here.
The method for processing the network performance evaluation parameters includes the steps of firstly collecting the network performance evaluation parameters of a user aiming at a target communication system, which are sent by at least one terminal device, then determining a target terminal device to be analyzed from the at least one terminal device according to the network performance evaluation parameters, and finally determining an analysis result of the target terminal device according to network quality parameters of a cell where the target terminal device resides and network abnormal parameters of the target terminal device when the target terminal device executes communication services in the target communication system, wherein the analysis result is used for indicating network problems fed back by the evaluation parameters. By the method, the target terminal equipment to be analyzed can be determined according to the acquired evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network abnormal parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
Those of ordinary skill in the art will understand that: all or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The program may be stored in a computer readable storage medium, and when executed, performs steps comprising the method embodiments; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
Fig. 5 is a schematic structural diagram of a processing apparatus for evaluating a network performance parameter according to an embodiment of the present application. The processing device for the evaluation parameter of network performance may be implemented by software, hardware or a combination of both, and may be, for example, the server in the above embodiment, to execute the processing method for the evaluation parameter of network performance in the above embodiment. As shown in fig. 5, the processing device 500 for evaluating the network performance includes:
the acquisition module 501 is configured to acquire an evaluation parameter, which is sent by at least one terminal device and is used by a user for the network performance of a target communication system;
a processing module 502, configured to determine, according to the evaluation parameter of the network performance, a target terminal device to be analyzed from the at least one terminal device; and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an optional implementation manner, the processing module 502 is specifically configured to determine, as a target terminal device, a terminal device whose evaluation parameter of the network performance in the at least one terminal device is lower than a preset evaluation parameter threshold.
In an optional implementation manner, the processing module 502 is specifically configured to determine the type of the target terminal device according to the communication service executed by the target terminal device and the usage data of the communication service; and determining an analysis result of the target terminal equipment according to the network quality parameter, the network abnormal parameter and the type of the target terminal equipment.
In an optional implementation manner, the analysis result includes a first analysis result and/or a second analysis result, the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an optional implementation manner, the processing module 502 is specifically configured to determine that the network performance of the cell where the target terminal device resides is abnormal if the network quality parameter of the cell where the target terminal device resides is not within the preset range of the network quality parameter.
In an optional implementation manner, the processing module 502 is specifically configured to determine that the network performance of the target terminal device is abnormal if a network abnormal parameter of the target terminal device during executing a communication service in the target communication system is within a preset network abnormal parameter range.
In an alternative embodiment, the network quality parameter comprises at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of communication services include a data service class and a voice service class.
It should be noted that the processing apparatus for the network performance evaluation parameter provided in the embodiment shown in fig. 5 may be configured to execute the processing method for the network performance evaluation parameter provided in any of the above embodiments, and specific implementation manners and technical effects are similar, and are not described herein again.
Fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application. As shown in fig. 6, the electronic device 600 may include: at least one processor 601 and memory 602. Fig. 6 shows an electronic device as an example of a processor.
The memory 602 is used for storing programs. In particular, the program may include program code including computer operating instructions.
The memory 602 may comprise high-speed RAM memory, and may also include non-volatile memory (non-volatile memory), such as at least one disk memory.
The processor 601 is used for executing computer execution instructions stored in the memory 602 to implement the processing method of the evaluation parameter of the network performance; the processor 601 may be a Central Processing Unit (CPU), an Application Specific Integrated Circuit (ASIC), or one or more Integrated circuits configured to implement the embodiments of the present Application.
Alternatively, in a specific implementation, if the communication interface, the memory 602 and the processor 601 are implemented independently, the communication interface, the memory 602 and the processor 601 may be connected to each other through a bus and perform communication with each other. The bus may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended ISA (EISA) bus, or the like. Buses may be classified as address buses, data buses, control buses, etc., but do not represent only one bus or type of bus.
Alternatively, in a specific implementation, if the communication interface, the memory 602 and the processor 601 are integrated into a chip, the communication interface, the memory 602 and the processor 601 may complete communication through an internal interface.
The embodiment of the application also provides a chip which comprises a processor and an interface. Wherein the interface is used for inputting and outputting data or instructions processed by the processor. The processor is configured to perform the methods provided in the above method embodiments. The chip can be applied to a processing device for evaluating the network performance.
The embodiment of the present application also provides a program, which is used for executing the processing method of the evaluation parameter of the network performance provided by the above method embodiment when being executed by a processor.
The embodiment of the present application further provides a program product, such as a computer-readable storage medium, in which instructions are stored, and when the program product is run on a computer, the program product causes the computer to execute the processing method for the evaluation parameter of the network performance provided by the above method embodiment.
The present application also provides a computer-readable storage medium, which may include: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk. Specifically, the computer-readable storage medium stores therein program information for a processing method of the evaluation parameter of the network performance.
In the above embodiments, the implementation may be wholly or partially realized by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. The procedures or functions according to the embodiments of the invention are brought about in whole or in part when the computer program instructions are loaded and executed on a computer. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable device. The computer instructions may be stored in a computer readable storage medium or transmitted from one computer readable storage medium to another, for example, the computer instructions may be transmitted from one website, computer, server, or data center to another website, computer, server, or data center by wire (e.g., coaxial cable, fiber optic, Digital Subscriber Line (DSL)) or wirelessly (e.g., infrared, wireless, microwave, etc.). The computer-readable storage medium can be any available medium that can be accessed by a computer or a data storage device, such as a server, a data center, etc., that incorporates one or more of the available media. The usable medium may be a magnetic medium (e.g., floppy Disk, hard Disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium (e.g., Solid State Disk (SSD)), among others.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present invention.
Claims (11)
1. A processing method for evaluation parameters of network performance is characterized by comprising the following steps:
collecting the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device;
determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance;
and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
2. The method according to claim 1, wherein the determining a target terminal device to be analyzed from the at least one terminal device comprises:
and determining the terminal equipment of which the evaluation parameter of the network performance in the at least one terminal equipment is lower than a preset evaluation parameter threshold value as the target terminal equipment.
3. The method of claim 1, wherein the determining the analysis result of the target terminal device comprises:
determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service;
and determining an analysis result of the target terminal equipment according to the network quality parameter, the network abnormal parameter and the type of the target terminal equipment.
4. The method according to claim 1, wherein the analysis result comprises a first analysis result and/or a second analysis result, the first analysis result is used for indicating the network performance abnormality of the cell where the target terminal device resides, and the second analysis result is used for indicating the network performance abnormality of the target terminal device.
5. The method of claim 1, wherein the determining the analysis result of the target terminal device comprises:
and if the network quality parameter of the cell where the target terminal equipment resides is not within the preset network quality parameter range, determining that the network performance of the cell where the target terminal equipment resides is abnormal.
6. The method of claim 1, wherein the determining the analysis result of the target terminal device comprises:
and if the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system is within the preset network abnormal parameter range, determining that the network performance of the target terminal equipment is abnormal.
7. The method according to any of claims 1-6, wherein the network quality parameter comprises at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
8. The method according to any of claims 1-6, wherein the type of communication traffic comprises a data traffic class and a voice traffic class.
9. An apparatus for processing evaluation parameters of network performance, the apparatus comprising:
the acquisition module is used for acquiring the evaluation parameters of the network performance of the user aiming at the target communication system, which are sent by at least one terminal device;
the processing module is used for determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance; and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
10. A computer storage medium having stored thereon computer executable instructions for performing the method of any one of claims 1 to 8 when executed by a processor.
11. An electronic device, comprising: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the method according to any of claims 1 to 8.
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