CN114710801B - Processing method and device of evaluation parameters of network performance, storage medium and equipment - Google Patents
Processing method and device of evaluation parameters of network performance, storage medium and equipment Download PDFInfo
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Abstract
The application provides a processing method, a device, a storage medium and equipment for evaluating parameters of network performance, which are characterized in that firstly, evaluating parameters of network performance of a user aiming at a target communication system, sent by at least one terminal device, are collected, then, the target terminal device to be analyzed is determined from the at least one terminal device according to the evaluating parameters of the network performance, and finally, the analysis result of the target terminal device is determined according to the network quality parameters of a cell where the target terminal device resides and the network abnormal parameters when the target terminal device executes communication service in the target communication system, and the analysis result is used for indicating the network problems fed back by the evaluating parameters. In this way, the target terminal equipment to be analyzed can be determined according to the collected evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network anomaly parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
Description
Technical Field
The present invention relates to the field of data processing technologies, and in particular, to a method, an apparatus, a storage medium, and a device for processing an evaluation parameter of network performance.
Background
In order to better provide network communication services to users, operators need to know how users perceive the network performance of different communication systems.
In the prior art, an operator usually knows the perception of network performance by a user in the process of using the network by inviting the user to evaluate the network performance such as network rate, coverage quality, stability and the like. For example, the operator may invite the terminal user to evaluate the 4G and 5G mobile communication networks randomly in the form of a short message, and the user may select a corresponding communication service type and perform satisfaction degree scoring in the received evaluation short message, so as to complete network evaluation.
However, in the prior art, only the satisfaction degree of the user to the network performance of the communication system can be obtained through the evaluation score of the network performance, and the network problem corresponding to the user with the low evaluation score cannot be accurately analyzed.
Disclosure of Invention
The application provides a processing method, a processing device, a storage medium and processing equipment for evaluation parameters of network performance, which are used for solving the technical problem that network problems corresponding to users with low evaluation scores cannot be accurately analyzed in the prior art.
In a first aspect, the present application provides a method for processing an evaluation parameter of network performance, where the method includes:
Collecting evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device;
determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance;
and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell in which the target terminal equipment resides and the network abnormality parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an alternative embodiment, the determining, from the at least one terminal device, the target terminal device to be analyzed includes:
and determining the terminal equipment with the network performance evaluation parameter lower than a preset evaluation parameter threshold value in the at least one terminal equipment as the target terminal equipment.
In an alternative embodiment, the determining the analysis result of the target terminal device includes:
Determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service;
and determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment.
In an alternative embodiment, the analysis result includes a first analysis result and/or a second analysis result, where the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an alternative embodiment, the determining the analysis result of the target terminal device includes:
if the network quality parameter of the cell where the target terminal equipment resides is not in the range of the preset network quality parameter, determining that the network performance of the cell where the target terminal equipment resides is abnormal.
In an alternative embodiment, the determining the analysis result of the target terminal device includes:
and if the network abnormality parameter of the target terminal equipment when the communication service is executed in the target communication system is within the preset network abnormality parameter range, determining that the network performance of the target terminal equipment is abnormal.
In an alternative embodiment, the network quality parameter includes at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of communication services include a data service class and a voice service class.
In a second aspect, the present application provides a processing apparatus for evaluating parameters of network performance, the apparatus comprising:
The acquisition module is used for acquiring evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device;
the processing module is used for determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance; and determining an analysis result of the target terminal equipment according to the network quality parameter of the cell in which the target terminal equipment resides and the network abnormality parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an optional implementation manner, the processing module is specifically configured to determine, as the target terminal device, a terminal device, where an evaluation parameter of network performance in the at least one terminal device is lower than a preset evaluation parameter threshold.
In an optional implementation manner, the processing module is specifically configured to determine a type of the target terminal device according to a communication service executed by the target terminal device and usage data of the communication service; and determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment.
In an alternative embodiment, the analysis result includes a first analysis result and/or a second analysis result, where the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an optional implementation manner, the processing module is specifically configured to determine that the network performance of the cell in which the target terminal device resides is abnormal if the network quality parameter of the cell in which the target terminal device resides is not within the preset network quality parameter range.
In an optional implementation manner, the processing module is specifically configured to determine that the network performance of the target terminal device is abnormal if the network abnormal parameter when the target terminal device executes the communication service in the target communication system is within a preset network abnormal parameter range.
In an alternative embodiment, the network quality parameter includes at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of communication services include a data service class and a voice service class.
In a third aspect, the application also provides a computer program product comprising a computer program which, when executed by a processor, implements the method according to any of the first aspects.
In a fourth aspect, the present invention also provides a computer storage medium storing a plurality of instructions adapted to be loaded by a processor and to perform the method according to any one of the first aspects.
In a fifth aspect, the present application also provides an electronic device, including: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the method according to any of the first aspects.
The application provides a processing method, a device, a storage medium and equipment for evaluating parameters of network performance, which are characterized in that firstly, evaluating parameters of network performance of a user aiming at a target communication system, sent by at least one terminal device, are collected, then, the target terminal device to be analyzed is determined from the at least one terminal device according to the evaluating parameters of the network performance, and finally, the analysis result of the target terminal device is determined according to the network quality parameters of a cell where the target terminal device resides and the network abnormal parameters when the target terminal device executes communication service in the target communication system, and the analysis result is used for indicating the network problems fed back by the evaluating parameters. In this way, the target terminal equipment to be analyzed can be determined according to the collected evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network anomaly parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
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In order to more clearly illustrate the invention or the technical solutions of the prior art, the following description of the embodiments or the drawings used in the description of the prior art will be given in brief, it being obvious that the drawings in the description below are some embodiments of the invention and that other drawings can be obtained from them without inventive effort for a person skilled in the art.
Fig. 1 is an application scenario schematic diagram of a method for processing an evaluation parameter of network performance according to an embodiment of the present application;
fig. 2 is a flow chart of a method for processing an evaluation parameter of network performance according to an embodiment of the present application;
fig. 3 is a flowchart of another method for processing an evaluation parameter of network performance according to an embodiment of the present application;
fig. 4 is a flowchart illustrating a processing method of an evaluation parameter of network performance according to another embodiment of the present application;
fig. 5 is a schematic structural diagram of a processing device for evaluating parameters of network performance according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present application more apparent, the technical solutions of the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are some embodiments of the present application, but not all embodiments of the present application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
In order to better provide network communication services to users, operators need to know how users perceive the network performance of different communication systems.
In the prior art, an operator usually knows the perception of network performance by a user in the process of using the network by inviting the user to evaluate the network performance such as network rate, coverage quality, stability and the like. For example, the operator may invite the terminal user to evaluate the 4G and 5G mobile communication networks randomly in the form of a short message, and the user may select a corresponding communication service type and perform satisfaction degree scoring in the received evaluation short message, so as to complete network evaluation.
However, in the prior art, only the satisfaction degree of the user to the network performance of the communication system can be obtained through the evaluation score of the network performance, and the network problem corresponding to the user with the low evaluation score cannot be accurately analyzed.
In order to solve the technical problems, embodiments of the present application provide a method, an apparatus, a storage medium, and a device for processing an evaluation parameter of network performance, which determine an analysis result of a target terminal device according to a network quality parameter and a network anomaly parameter corresponding to the target terminal device, so as to accurately analyze a network problem fed back by the evaluation parameter of the target terminal device.
The following describes an application scenario of a method for processing an evaluation parameter of network performance according to the present application.
Fig. 1 is an application scenario schematic diagram of a method for processing an evaluation parameter of network performance according to an embodiment of the present application. As shown in fig. 1, the terminal device 101 and the server 102 are included. First, the terminal device 101 may transmit an evaluation parameter of the network performance of the user for the target communication system to the server 102. The server 102 may determine a target terminal device to be analyzed from the at least one terminal device according to the collected evaluation parameters of the network performance of the at least one terminal device; and then, determining an analysis result of the target terminal equipment according to the network quality parameter of the cell in which the target terminal equipment resides and the network abnormal parameter of the target terminal equipment when the target terminal equipment executes the communication service in the target communication system.
The terminal device may be a mobile phone (mobile phone), a tablet computer (pad), a computer with a wireless transceiver function, a Virtual Reality (VR) terminal device, an augmented reality (augmented reality, AR) terminal device, a wireless terminal in an unmanned vehicle (SELF DRIVING), a wireless terminal in a teleoperation (remote medical surgery), a wireless terminal in a smart grid (SMART GRID), a wireless terminal in a smart home (smart home), or the like. In the embodiment of the present application, the device for implementing the function of the terminal may be the terminal, or may be a device capable of supporting the terminal to implement the function, for example, a chip system, and the device may be installed in the terminal. In the embodiment of the application, the chip system can be formed by a chip, and can also comprise the chip and other discrete devices.
The server may be, but is not limited to, a single web server, a server group made up of multiple web servers, or a cloud based cloud computing made up of a large number of computers or web servers.
It should be understood that the application scenario of the technical solution of the present application may be a processing scenario of the evaluation parameters of the network performance in fig. 1, but is not limited thereto, and may also be applied to other scenarios where the evaluation parameters of the network performance need to be processed.
It may be understood that the above method for processing the evaluation parameter of the network performance may be implemented by the device for processing the evaluation parameter of the network performance provided by the embodiment of the present application, and the device for processing the evaluation parameter of the network performance may be part or all of a certain device, for example, a server or a relevant data analysis model in the server.
The technical scheme of the embodiment of the application is described in detail below by using specific embodiments. The following embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments.
Fig. 2 is a flow chart of a method for processing an evaluation parameter of network performance according to an embodiment of the present application, and the embodiment relates to a process for processing an evaluation parameter of network performance. In an embodiment of the present application, for example, a server integrated with or installed with related execution codes, as shown in fig. 2, the method includes:
S201, collecting evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device.
In the embodiment of the application, the server can firstly collect the evaluation parameters of the network performance sent by at least one terminal device, and then determine the network problems fed back by the evaluation parameters corresponding to the terminal device.
The target communication system may include a 4G mobile communication system, a 5G mobile communication system, and the like, and the network performance may include a network rate, a network coverage area, a network stability, and the like, which is not limited in the embodiment of the present application.
The embodiment of the application does not limit the content of the evaluation parameters. In some embodiments, the assessment parameters may include a score value within a preset range; in other embodiments, the evaluation parameters may further include a preset evaluation level. Illustratively, the evaluation parameters may include an evaluation score value within 1-10, with a greater evaluation score value indicating a greater satisfaction of the user with the network performance of the target communication system. Or the evaluation parameters may include "good, medium, bad" or the like, to reflect the user's satisfaction with the network performance of the target communication system.
The embodiment of the application does not limit how the server collects the evaluation parameters of the network performance. In some embodiments, the server may select users periodically and randomly, and then send evaluation information to terminal devices corresponding to the users, and receive evaluation parameters fed back by the users through the terminal devices. For example, the server may randomly select 1 ten thousand users in the number 1 of each month, send an evaluation short message to the terminal device corresponding to the 1 ten thousand users, and collect the evaluation parameters fed back by the terminal device.
S202, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
In this step, after collecting the evaluation parameters of the network performance sent by the terminal device, the server may determine, from at least one terminal device, a target terminal device to be analyzed according to the evaluation parameters of the network performance.
The embodiment of the application does not limit how the server determines the target terminal equipment to be analyzed. In some embodiments, the server may determine, as the target terminal device, a terminal device, of the at least one terminal device, for which the evaluation parameter of the network performance is lower than a preset evaluation parameter threshold. For example, if the value of the evaluation parameter is an integer of 1 to 10, the server may screen out a terminal device with the evaluation parameter lower than 6 minutes as the target terminal device to be analyzed. It should be appreciated that in some embodiments, the smaller the evaluation parameter value, the greater the likelihood that there is an anomaly in the network performance of the terminal device and its corresponding target communication network. Therefore, it is necessary to further determine whether there is an abnormality in the network performance of the target terminal device and its corresponding target communication network through analysis.
S203, determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network anomaly parameter when the target terminal equipment executes the communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In this step, after determining the target terminal device to be analyzed, the server may determine an analysis result of the target terminal device according to the network quality parameter and the network anomaly parameter corresponding to the target terminal device.
The cells may be arbitrarily divided areas. In some embodiments, the cells may include cells under a base station, and the like, which embodiments of the present application do not limit. The cells in which the terminal device resides may include a resident cell and a via cell, and in some embodiments, the resident cell and the via cell may be divided by a residence time of the terminal device in a certain cell, which is not limited in the embodiments of the present application.
The types of communication services may include data services, voice services, and the like. In some embodiments, the data traffic may include 4G data traffic, 5G data traffic, etc., and the Voice traffic may include Voice over Long-Term-Evolution (VOLTE) Voice traffic, etc. The analysis results may include a first analysis result and/or a second analysis result. The first analysis result is used for indicating the network performance abnormality of the cell where the target terminal equipment resides, and the second analysis result is used for indicating the network performance abnormality of the target terminal equipment. It will be appreciated that a target terminal device may correspond to a plurality of analysis results. The server may send the analysis result of the target terminal device to the designated terminal device, so that the staff may instruct the network optimization work according to the analysis result.
The embodiment of the application does not limit how the server determines the analysis result of the target terminal equipment. In some embodiments, the server may first determine the type of the target terminal device according to the communication service performed by the target terminal device and the usage data of the communication service; and then, determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment. The usage data of the communication service may include a data flow value or a voice duration, etc. For example, if the communication service executed by the target terminal device includes a 4G data service, or the evaluation parameter includes a 4G data service checked by the user, and the 4G data traffic of the terminal device is greater than 0, the type of the terminal device is determined to be a 4G data service class. If the communication service executed by the target terminal equipment comprises the 5G data service or the evaluation parameter comprises the 5G data service checked by the user, and the terminal equipment supports and uses the 5G data service or the current 5G data flow is greater than 0, determining that the type of the terminal equipment is the 5G data service type. If the communication service executed by the target terminal equipment comprises the VOLTE voice service or the evaluation parameter comprises the VOLTE voice service checked by the user, and the time length of the terminal equipment with the VOLTE resident cell and the VOLTE voice is greater than 0, determining that the type of the terminal equipment is the VOLTE voice service type. It should be understood that the server may also determine the type of the target terminal device in other manners, which embodiments of the present application do not limit.
In other embodiments, if the network quality parameter of the cell in which the target terminal device resides is not within the preset network quality parameter range, determining that the network performance of the cell in which the target terminal device resides is abnormal. The network quality parameters may include network coverage parameters, network channel quality parameters, network rate parameters, network load parameter ranges, and the like, and the preset network quality parameter ranges may be specifically set according to actual situations. For example, the preset network coverage parameter range may be "the sampling point proportion of the cell reference signal received Power (REFERENCE SIGNAL RECEIVING Power, RSRP) exceeds-112 dBm is equal to or greater than 90%"; the preset network channel quality parameter range can be that the ratio of channel quality indication (Channel Quality Indication, CQI) reported by a terminal in a cell exceeds 7 by more than or equal to 80%; the preset network rate parameter range can be that the cell downlink perception rate is more than or equal to 5 Mbps; the preset network load parameter range can be that the utilization rate of the uplink and downlink physical resource modules (Physical Resource Block, PRB) of the cell is less than or equal to 70 percent. It should be appreciated that in some embodiments, when multiple network quality parameter ranges are provided, as long as the network quality parameter of the cell a in which the target terminal device resides does not satisfy a certain parameter range, the network performance abnormality of the cell a may be determined, and the cell a may be marked as a bad quality cell.
In other embodiments, if the network anomaly parameter of the target terminal device when performing the communication service in the target communication system is within the preset network anomaly parameter range, determining that the network performance of the target terminal device is abnormal. The embodiment of the application does not limit how to set the network abnormal parameter range. In some embodiments, the corresponding network anomaly parameter range may be determined according to the type of the target terminal device.
For example, when the type of the target terminal device is a 4G data service class, the network anomaly parameter range may include a 4G data service hypertext transfer protocol (Hyper Text Transfer Protocol, HTTP) response success rate, a number of times that a 4G data service uplink or downlink average Round Trip Time (RTT) exceeds 300ms, and the like, and the preset network anomaly parameter range may include "0 < 4G data service HTTP response success rate < 0.8", "a number of times that a 4G data service uplink average RTT exceeds 300ms > 14 times", "a number of times that a 4G data service downlink average RTT exceeds 300ms > 14 times", and the like. When the type of the target terminal device is 5G data service type, the network anomaly parameters may include the number of times that the average RTT of the 5G data service uplink and downlink exceeds 300ms, etc., and the preset network anomaly parameter range may include the number of times that the average RTT of the 5G data service uplink and downlink exceeds 300ms > 14 times, etc. When the type of the target terminal equipment is the VOLTE voice service type, the network abnormal parameter range can comprise VOLTE abnormal release times, single pass times, call drop times, calling voice non-connection times, called voice non-connection times and the like, and the preset network abnormal parameter range can comprise VOLTE abnormal release times more than or equal to 1 time, VOLTE single pass times more than or equal to 1 time, VOLTE call drop times more than or equal to 1 time, VOLTE calling voice non-connection times more than or equal to 1 time, VOLTE called voice non-connection times more than or equal to 1 time and the like. The abnormal release means that the ringing duration is shorter than a duration threshold value in the called process of the terminal equipment; the single pass means that in the process of communication, a user cannot hear the voice of the opposite party or can hear the voice of the opposite party; the call drop refers to that the call between two parties is abnormally terminated due to some reason during the call.
In some embodiments, the server may obtain the network anomaly parameters from the XDR summary level traffic anomaly data, which the embodiments of the present application do not limit. The XDR Data includes Call detail records (Call Data Record, CDR), transaction detail records (Transaction Data Record, TDR), traffic detail records (SERVICE DATA Record, SDR). The TDR is a basic session procedure record, and is used to describe a basic signaling procedure between two signaling points. The CDR is a signaling procedure representing a relay call connection procedure. SDR is a whole course business process record for describing the complete signaling cooperation process which occurs when the user uses the network business once.
In other embodiments, the server may also first determine whether the target terminal device and the network performance of the resident cell in which the target terminal device is located are abnormal; if not, associating the movement track of the target terminal equipment according to the XDR data; then, according to the associated moving track, at least one passing cell of the target terminal equipment and network quality parameters of the passing cells are determined; and finally, determining whether the network performance of the passing cell of the target terminal equipment is abnormal according to the network quality parameters of the passing cell.
In the step, the server mainly carries out association analysis on the evaluation parameters, the network anomaly parameters and the multidimensional network quality parameters of the resident cells and the passing cells corresponding to the target terminal equipment. According to different network modes or the non-passing dimensions of data service, voice service and the like, network problems fed back by evaluation parameters are positioned, and network coverage, speed and the like of resident cells and path cells of terminal equipment with poor evaluation parameters (for example, the evaluation parameter value is lower than 6 minutes) are further analyzed. By the method, the server can also give the positioning proportion of the network problems and the non-network problems of all provinces and cities nationwide, accurately classify the problems and provide preliminary guiding suggestions for the problem treatment for users with low network performance satisfaction.
The application provides a processing method of evaluation parameters of network performance, which comprises the steps of firstly collecting evaluation parameters of network performance of a user aiming at a target communication system, which are sent by at least one terminal device, then determining target terminal devices to be analyzed from the at least one terminal device according to the evaluation parameters of the network performance, finally determining analysis results of the target terminal devices according to network quality parameters of cells where the target terminal devices reside and network abnormal parameters when the target terminal devices execute communication services in the target communication system, wherein the analysis results are used for indicating network problems fed back by the evaluation parameters. In this way, the target terminal equipment to be analyzed can be determined according to the collected evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network anomaly parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
On the basis of the above-described embodiments, description will be made below as to how the server determines the type of the target terminal device. Fig. 3 is a flow chart of another method for processing an evaluation parameter of network performance according to an embodiment of the present application, as shown in fig. 3, the method includes:
S301, collecting evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device.
S302, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
S303, determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service.
S304, determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment.
The technical terms, effects, features, and alternative embodiments of S301-S304 may be understood with reference to S201-S203 shown in fig. 2, and will not be described again here for repeated matters.
On the basis of the above-described embodiments, a description will be given below of how the server determines the analysis result of the target terminal device. Fig. 4 is a flowchart of a processing method of another evaluation parameter of network performance according to an embodiment of the present application, as shown in fig. 4, where the method includes:
s401, collecting evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device.
S402, determining target terminal equipment to be analyzed from at least one terminal equipment according to the evaluation parameters of the network performance.
S403, determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service.
S404, determining whether the network performance of the resident cell of the target terminal equipment is abnormal according to the type of the target terminal equipment and the network quality parameters of the resident cell.
S405, determining whether the network performance of the target terminal device is abnormal according to the type of the target terminal device and the network abnormality parameters when the communication service is executed in the target communication system.
S406, if the network performance of the target terminal equipment and the resident cell thereof are normal, determining whether the network performance of the passing cell of the target terminal equipment is abnormal.
The embodiment of the application does not limit the execution sequence of S404 and S405, and can be specifically set according to actual conditions. In some embodiments, the server may further record the number of target terminal devices in the 4G data service class, the VOLTE voice service class, and the 5G data service class as H 1、H2、H3, respectively. The number of terminal devices of the 4G data service class, the VOLTE voice service class and the 5G data service class with abnormal network performance of the resident cell is A 1、A2、A3 respectively. The number of terminal devices of the 4G data service class, the VOLTE voice service class and the 5G data service class with abnormal network performance is B 1、B2、B3 respectively. The number of terminal devices passing through the network performance abnormality of the cell is C 1、C2、C3 respectively.
The technical terms, effects, features, and alternative embodiments of S401-S406 may be understood with reference to S201-S204 shown in fig. 2, and will not be further described herein for repeated content.
The application provides a processing method of evaluation parameters of network performance, which comprises the steps of firstly collecting evaluation parameters of network performance of a user aiming at a target communication system, which are sent by at least one terminal device, then determining target terminal devices to be analyzed from the at least one terminal device according to the evaluation parameters of the network performance, finally determining analysis results of the target terminal devices according to network quality parameters of cells where the target terminal devices reside and network abnormal parameters when the target terminal devices execute communication services in the target communication system, wherein the analysis results are used for indicating network problems fed back by the evaluation parameters. In this way, the target terminal equipment to be analyzed can be determined according to the collected evaluation parameters of the network performance, and the analysis result of the target terminal equipment is determined according to the network quality parameters and the network anomaly parameters, so that the network problems fed back by the evaluation parameters of the target terminal equipment are accurately analyzed.
Those of ordinary skill in the art will appreciate that: all or part of the steps for implementing the above method embodiments may be performed by hardware associated with program instructions. The foregoing program may be stored in a computer readable storage medium, which when executed, performs steps comprising the method embodiments described above; and the aforementioned storage medium includes: various media that can store program code, such as ROM, RAM, magnetic or optical disks.
Fig. 5 is a schematic structural diagram of a processing device for evaluating parameters of network performance according to an embodiment of the present application. The processing device of the evaluation parameter of the network performance may be implemented by software, hardware or a combination of the two, and may be, for example, a server in the above embodiment, so as to execute the processing method of the evaluation parameter of the network performance in the above embodiment. As shown in fig. 5, the processing device 500 for evaluating parameters of network performance includes:
The acquisition module 501 is configured to acquire an evaluation parameter of network performance of a target communication system sent by at least one terminal device;
The processing module 502 is configured to determine a target terminal device to be analyzed from at least one terminal device according to an evaluation parameter of network performance; according to the network quality parameter of the cell where the target terminal equipment resides and the network abnormality parameter when the target terminal equipment executes the communication service in the target communication system, determining an analysis result of the target terminal equipment, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter.
In an alternative embodiment, the processing module 502 is specifically configured to determine, as the target terminal device, a terminal device, where the evaluation parameter of the network performance in the at least one terminal device is lower than the preset evaluation parameter threshold.
In an optional implementation manner, the processing module 502 is specifically configured to determine a type of the target terminal device according to the communication service executed by the target terminal device and usage data of the communication service; and determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment.
In an alternative embodiment, the analysis results include a first analysis result and/or a second analysis result, where the first analysis result is used to indicate that the network performance of the cell in which the target terminal device resides is abnormal, and the second analysis result is used to indicate that the network performance of the target terminal device is abnormal.
In an alternative embodiment, the processing module 502 is specifically configured to determine that the network performance of the cell in which the target terminal device resides is abnormal if the network quality parameter of the cell in which the target terminal device resides is not within the preset network quality parameter range.
In an optional implementation manner, the processing module 502 is specifically configured to determine that the network performance of the target terminal device is abnormal if the network abnormal parameter when the target terminal device performs the communication service in the target communication system is within the preset network abnormal parameter range.
In an alternative embodiment, the network quality parameter includes at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters.
In an alternative embodiment, the types of communication traffic include data traffic classes and voice traffic classes.
It should be noted that, the processing apparatus for evaluating parameters of network performance provided in the embodiment shown in fig. 5 may be used to execute the processing method for evaluating parameters of network performance provided in any of the foregoing embodiments, and the specific implementation manner and technical effect are similar, and are not described herein again.
Fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application. As shown in fig. 6, the electronic device 600 may include: at least one processor 601 and a memory 602. Fig. 6 shows an electronic device, for example a processor.
A memory 602 for storing programs. In particular, the program may include program code including computer-operating instructions.
The memory 602 may include high-speed RAM memory or may further include non-volatile memory (non-volatile memory), such as at least one disk memory.
The processor 601 is configured to execute computer-implemented instructions stored in the memory 602, so as to implement the method for processing the evaluation parameters of network performance; the processor 601 may be a central processing unit (Central Processing Unit, CPU), or an Application SPECIFIC INTEGRATED Circuit (ASIC), or one or more integrated circuits configured to implement embodiments of the present application.
Alternatively, in a specific implementation, if the communication interface, the memory 602, and the processor 601 are implemented independently, the communication interface, the memory 602, and the processor 601 may be connected to each other through a bus and perform communication with each other. The bus may be an industry standard architecture (Industry Standard Architecture, ISA) bus, an external device interconnect (PERIPHERAL COMPONENT INTERCONNECT, PCI) bus, or an extended industry standard architecture (Extended Industry Standard Architecture, EISA) bus, among others. Buses may be divided into address buses, data buses, control buses, etc., but do not represent only one bus or one type of bus.
Alternatively, in a specific implementation, if the communication interface, the memory 602, and the processor 601 are integrated on a chip, the communication interface, the memory 602, and the processor 601 may complete communication through an internal interface.
The embodiment of the application also provides a chip which comprises a processor and an interface. Wherein the interface is used for inputting and outputting data or instructions processed by the processor. The processor is configured to perform the methods provided in the method embodiments above. The chip can be applied to a processing device for evaluating parameters of network performance.
The embodiment of the application also provides a program which is used for executing the processing method of the evaluation parameters of the network performance provided by the embodiment of the method when being executed by a processor.
The embodiment of the present application also provides a program product, such as a computer readable storage medium, in which instructions are stored, which when executed on a computer, cause the computer to execute the method for processing the evaluation parameters of the network performance provided by the above method embodiment.
The present application also provides a computer-readable storage medium, which may include: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), a magnetic disk, or an optical disk, or other various media in which program codes can be stored. Specifically, the computer-readable storage medium stores therein program information for use in the method for processing the evaluation parameters of network performance described above.
In the above embodiments, it may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a computer, the processes or functions in accordance with embodiments of the present invention are produced in whole or in part. The computer may be a general purpose computer, a special purpose computer, a computer network, or other programmable apparatus. The computer instructions may be stored in or transmitted from one computer-readable storage medium to another, for example, by wired (e.g., coaxial cable, fiber optic, digital Subscriber Line (DSL)), or wireless (e.g., infrared, wireless, microwave, etc.) means from one website, computer, server, or data center. Computer readable storage media can be any available media that can be accessed by a computer or data storage devices, such as servers, data centers, etc., that contain an integration of one or more available media. Usable media may be magnetic media (e.g., floppy disk, hard disk, magnetic tape), optical media (e.g., DVD), or semiconductor media (e.g., solid state disk (Solid STATE DISK, SSD)), or the like.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the invention.
Claims (6)
1. A method for processing an evaluation parameter of network performance, the method comprising:
Collecting evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device;
determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance;
Determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network anomaly parameter when the target terminal equipment executes communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter; the analysis results comprise a first analysis result and/or a second analysis result, wherein the first analysis result is used for indicating the network performance abnormality of the cell where the target terminal equipment resides, and the second analysis result is used for indicating the network performance abnormality of the target terminal equipment;
the determining the analysis result of the target terminal device includes:
If the network quality parameter of the cell where the target terminal equipment resides is not in the range of the preset network quality parameter, determining that the network performance of the cell where the target terminal equipment resides is abnormal; the network quality parameters include at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters;
If the network abnormal parameters of the target terminal equipment when the communication service is executed in the target communication system are within the preset network abnormal parameter range, determining that the network performance of the target terminal equipment is abnormal; the communication service type comprises a data service type and a voice service type;
If the type of the target terminal device is a 4G data service type, the network anomaly parameter includes at least one of a 4G data service hypertext transfer protocol response success rate and a number of times that a 4G data service uplink or downlink average round trip delay exceeds 300ms, and the preset network anomaly parameter range includes at least one of a 4G data service HTTP response success rate greater than 0 and less than 0.8, a number of times that a 4G data service uplink average RTT exceeds 300ms is greater than 14, and a number of times that a 4G data service downlink average RTT exceeds 300ms is greater than 14;
If the type of the target terminal equipment is 5G data service type, the network anomaly parameters comprise the times that the uplink and downlink average RTT of the 5G data service exceeds 300ms, and the preset network anomaly parameter range comprises the times that the uplink and downlink average RTT of the 5G data service exceeds 300ms and is more than 14 times;
If the type of the target terminal equipment is a VOLTE voice service type, the network abnormal parameter range comprises at least one of VOLTE abnormal release times, single pass times, call drop times, calling voice non-connection times and called voice non-connection times, and the preset network abnormal parameter range comprises at least one of VOLTE abnormal release times greater than or equal to 1 time, VOLTE single pass times greater than or equal to 1 time, VOLTE call drop times greater than or equal to 1 time, VOLTE calling voice non-connection times greater than or equal to 1 time and VOLTE called voice non-connection times greater than or equal to 1 time.
2. The method according to claim 1, wherein said determining a target terminal device to be analyzed from said at least one terminal device comprises:
and determining the terminal equipment with the network performance evaluation parameter lower than a preset evaluation parameter threshold value in the at least one terminal equipment as the target terminal equipment.
3. The method according to claim 1, wherein said determining the analysis result of the target terminal device comprises:
Determining the type of the target terminal equipment according to the communication service executed by the target terminal equipment and the use data of the communication service;
and determining an analysis result of the target terminal equipment according to the network quality parameter, the network anomaly parameter and the type of the target terminal equipment.
4. A processing apparatus for evaluating parameters of network performance, the apparatus comprising:
The acquisition module is used for acquiring evaluation parameters of network performance of a user aiming at a target communication system, wherein the evaluation parameters are sent by at least one terminal device;
The processing module is used for determining target terminal equipment to be analyzed from the at least one terminal equipment according to the evaluation parameters of the network performance; determining an analysis result of the target terminal equipment according to the network quality parameter of the cell where the target terminal equipment resides and the network anomaly parameter when the target terminal equipment executes communication service in the target communication system, wherein the analysis result is used for indicating the network problem fed back by the evaluation parameter; the analysis results comprise a first analysis result and/or a second analysis result, wherein the first analysis result is used for indicating the network performance abnormality of the cell where the target terminal equipment resides, and the second analysis result is used for indicating the network performance abnormality of the target terminal equipment;
The processing module is specifically configured to determine that the network performance of the cell in which the target terminal device resides is abnormal if the network quality parameter of the cell in which the target terminal device resides is not within the preset range of the network quality parameter; the network quality parameters include at least one of: network coverage parameters, network channel quality parameters, network rate parameters, network load parameters; if the network abnormal parameters of the target terminal equipment when the communication service is executed in the target communication system are within the preset network abnormal parameter range, determining that the network performance of the target terminal equipment is abnormal; the communication service type comprises a data service type and a voice service type;
If the type of the target terminal device is a 4G data service type, the network anomaly parameter includes at least one of a 4G data service hypertext transfer protocol response success rate and a number of times that a 4G data service uplink or downlink average round trip delay exceeds 300ms, and the preset network anomaly parameter range includes at least one of a 4G data service HTTP response success rate greater than 0 and less than 0.8, a number of times that a 4G data service uplink average RTT exceeds 300ms is greater than 14, and a number of times that a 4G data service downlink average RTT exceeds 300ms is greater than 14;
If the type of the target terminal equipment is 5G data service type, the network anomaly parameters comprise the times that the uplink and downlink average RTT of the 5G data service exceeds 300ms, and the preset network anomaly parameter range comprises the times that the uplink and downlink average RTT of the 5G data service exceeds 300ms and is more than 14 times;
If the type of the target terminal equipment is a VOLTE voice service type, the network abnormal parameter range comprises at least one of VOLTE abnormal release times, single pass times, call drop times, calling voice non-connection times and called voice non-connection times, and the preset network abnormal parameter range comprises at least one of VOLTE abnormal release times greater than or equal to 1 time, VOLTE single pass times greater than or equal to 1 time, VOLTE call drop times greater than or equal to 1 time, VOLTE calling voice non-connection times greater than or equal to 1 time and VOLTE called voice non-connection times greater than or equal to 1 time.
5. A computer storage medium having stored therein computer executable instructions which when executed by a processor are adapted to carry out the method of any one of claims 1 to 3.
6. An electronic device, comprising: a processor and a memory; wherein the memory stores a computer program adapted to be loaded by the processor and to perform the method according to any of claims 1 to 3.
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