CN114679690B - Arrearage payment method, device, equipment and computer storage medium - Google Patents
Arrearage payment method, device, equipment and computer storage medium Download PDFInfo
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Abstract
The application provides an arrearage payment method, device, equipment and computer storage medium, wherein the method acquires electronic certificate information of arrearage users; transmitting the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether the second operator has a related number; receiving related number feedback information sent by a second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number; a call request is sent to a second carrier marked as having an associated number such that the second carrier establishes communication for the first carrier and the associated number in accordance with the call request.
Description
Technical Field
The present disclosure relates to the field of communications technologies, and in particular, to a method, an apparatus, a device, and a computer storage medium for arrearage payment.
Background
The arrears generated by the enterprises of the operators are communication service fees which are generated by using the resource cores of the mobile network by the mobile terminal users but are not paid yet, the income of the operators is increased year by year, the balance of the arrears of the users is increased, the communication arrears generated by the users are changed into bad accounts of the enterprises along with the change of time, the collection amount of the collected money is low in proportion, and the recovery rate of the arrears is low.
Currently, in order to prevent the arrearage of the user, an operator usually notifies the user of a short message after the arrearage of the user or stops the arrearage user to prompt the user to pay timely and resume normal communication.
However, part of users select to leave the network of the current operator after arrears, the operator cannot contact the users to collect arrears, and the communication arrears of the operators are low in recovery rate.
Disclosure of Invention
The application provides an arrearage payment method, device, equipment and computer storage medium, which are used for solving the problems that the existing partial users select to leave the network of the current operator after arrearage, the operator cannot contact the users to carry out arrearage payment, and the communication arrearage recovery rate of the operator is low.
The first aspect of the present application provides an arrearage payment method, applied to a first operator, including:
acquiring electronic certificate information of a owed fee user;
sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for inquiring whether the second operator has a relevant number or not;
receiving related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption and desensitization processing on related numbers, and the mark is used for determining whether the second operator has related numbers or does not have related numbers;
And sending a call request to a second operator marked as the existence of the related number, so that the second operator establishes communication for the first operator and the related number according to the call request.
The first operator is an operator where the arrearage number of the user is located, when the first operator has the arrearage of the user and is not paid, the electronic certificate information reserved by the user in the first operator and other operators, namely the second operator, can realize information sharing, whether the second operator has the relevant number of the arrearage user or not is inquired, in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption desensitization processing on the relevant number after inquiring the relevant number, and then feeds back the relevant number feedback information to the first operator.
Optionally, after receiving the related number feedback information sent by the second operator and adding a tag to the second operator according to the related number feedback information, the method further includes:
displaying the at least one second operator and a label for each of the second operators;
correspondingly, the sending the call request to the second operator marked as the presence related number includes:
and responding to the call triggering operation of the user on the display interface, and sending a call request to a second operator marked as the existence of the related number.
Here, the method and the device can display different second operators and the marks whether the different second operators can communicate, and the staff of the first operator can intuitively and rapidly determine the second operators which can contact the arrearage user, so that the user experience and the arrearage payment efficiency are improved.
Optionally, the method further comprises:
acquiring arrearage information of arrearage users;
and displaying the arrearage information.
Here, the method and the device can display arrearage information, so that staff can accurately and reasonably prompt the arrearage user in the calling process according to the displayed arrearage information, the error of the prompting information can be effectively prevented, and user experience and prompting recovery rate are further improved.
Optionally, after the sending the call request to the second operator marked as having the related number, the method further includes:
and storing the call information of the call request, wherein the call information comprises at least one of call time, whether the call is connected, whether the call is returned after the call and the return amount.
The calling behavior can be stored and counted, so that the payment-prompting condition of the owed fee user can be known conveniently.
Optionally, after said storing the call information of the call request, the method includes:
and paying the fee to the second operator according to a preset charging mode and the call information.
Here, the method and the device can settle the cost to the enterprise providing the mobile phone number of the user, namely the second operator, according to the call information in a certain mode, and ensure the stable and reasonable operation of the payment-promoting service.
In a second aspect, the present application provides an arrearage payment method applied to a second operator, including:
receiving electronic certificate information of arrearage users sent by a first operator;
inquiring whether a related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
If the related number is inquired, carrying out data encryption and desensitization processing on the related number to obtain related number feedback information;
sending the related number feedback information to the first operator;
and receiving a call request sent by the first operator, and establishing communication for the first operator and the related number according to the call request.
The second operator can provide user inquiry assistance for the first operator with arrearage users through the platform, the users can be found out quickly, the user privacy is protected through data encryption and desensitization processing, and the safety of the operator data is improved.
In a third aspect, the present application provides an arrearage payment device, including:
the first acquisition module is used for acquiring electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for inquiring whether the second operator has a related number or not;
The first receiving module is used for receiving the related number feedback information sent by the second operator and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption and desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number;
and the second sending module is used for sending a call request to a second operator marked as the existence of the related number so that the second operator establishes communication with the related number for the first operator according to the call request.
Optionally, after the first receiving module receives the related number feedback information sent by the second operator and adds a mark to the second operator according to the related number feedback information, the apparatus further includes:
a first display module for displaying the at least one second operator and a label for each of the second operators;
correspondingly, the second sending module is specifically configured to:
and responding to the call triggering operation of the user on the display interface, and sending a call request to a second operator marked as the existence of the related number.
Optionally, the apparatus further includes:
the second acquisition module is used for acquiring arrearage information of arrearage users;
and the second display module is used for displaying the arrearage information.
Optionally, after the second sending module sends the call request to the second operator marked as the presence related number, the apparatus further includes:
and the storage module is used for storing the call information of the call request, wherein the call information comprises at least one of call time, whether a call is connected, whether a money return is carried out after the call and the money return amount.
Optionally, after the storage module stores the call information of the call request, the apparatus further includes:
and the payment module is used for paying the cost to the second operator according to a preset charging mode and the call information.
In a fourth aspect, the present application provides an arrearage payment device, including:
the second receiving module is used for receiving the electronic certificate information of the arrearage user sent by the first operator;
the inquiring module is used for inquiring whether the related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
the first processing module is used for carrying out data encryption and desensitization processing on the related number if the related number is inquired, so as to obtain the related number feedback information;
The third sending module is used for sending the related number feedback information to the first operator;
and the second processing module is used for receiving a call request sent by the first operator and establishing communication for the first operator and the related number according to the call request.
In a fifth aspect, the present application provides a computer device comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor executes computer-executable instructions stored in the memory, such that the at least one processor performs the arrearage method of the first aspect and the various possible designs of the first aspect.
In a sixth aspect, the present application provides a computer device comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor executes computer-executable instructions stored in the memory, causing the at least one processor to perform the arrearage method of the second aspect and the various possible designs of the second aspect.
In a seventh aspect, the present application provides a computer-readable storage medium, where computer-executable instructions are stored, which when executed by a processor, implement the arrearage payment method according to the first aspect and the various possible designs of the first aspect.
In an eighth aspect, the present application provides a computer-readable storage medium, where computer-executable instructions are stored, and when executed by a processor, implement the arrearage payment method according to the second aspect and the various possible designs of the second aspect.
In a ninth aspect, the present application provides a computer program product comprising a computer program which, when executed by a processor, implements the arrearage payment method of the first aspect and the various possible designs of the first aspect.
In a tenth aspect, the present application provides a computer program product comprising a computer program which, when executed by a processor, implements the arrearage payment method of the above second aspect and the various possible designs of the second aspect.
The first operator is an operator where the arrearage number of the user is located, when the first operator has the arrearage of the user and the arrearage of the user is not paid, the first operator can still establish communication with the second operator through electronic certificate information reserved by the user in the first operator and other operators, namely, the second operator can realize information sharing, inquire whether the second operator has the relevant number of the arrearage user or not, and in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption and desensitization processing on the relevant number after inquiring the relevant number, and then feeds back the relevant number feedback information to the first operator.
Drawings
For a clearer description of the technical solutions of the present application or of the prior art, the drawings that are used in the description of the embodiments or of the prior art will be briefly described, it being obvious that the drawings in the description below are only some embodiments of the present application, from which other drawings can be obtained, without inventive faculty, for a person skilled in the art.
FIG. 1 is an application scenario diagram of an arrearage payment method according to an exemplary embodiment of the present application;
fig. 2 is a schematic flow chart of an arrearage payment method according to an embodiment of the present application;
FIG. 3 is a schematic diagram of a display interface according to an embodiment of the present disclosure;
fig. 4 is a flow chart of another arrearage payment method according to an embodiment of the present application
FIG. 5 is a schematic flow chart of another method for arrearage payment according to an embodiment of the present disclosure;
fig. 6 is a schematic structural diagram of an arrearage payment device according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an arrearage payment device according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of another arrearage payment device according to an embodiment of the present application.
Detailed Description
For the purposes of making the objects, technical solutions and advantages of the present application more apparent, the technical solutions in the present application will be clearly and completely described below with reference to the accompanying drawings in the present application, and it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.
The terms "first," "second," "third," "fourth" and the like in the description and in the claims of this application and in the above-described figures, if any, are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that embodiments of the present application described herein may be capable of operation in sequences other than those illustrated or described herein, for example. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
The effect of the user arrears and the payment is poor, in part, because after the user arrears and the payment is sold, the enterprise cannot contact the arrears and the payment cannot be implemented. In the prior art, mobile phones are widely popularized, become necessities for life of people, and have mobile phone numbers, so that the mobile phone numbers are found out to be equivalent to the users, and then the arrearage payment is carried out through the mobile phone numbers, so that the mobile phone is efficient and convenient. Currently, in order to prevent the arrearage of the user, an operator usually notifies the user of a short message after the arrearage of the user or stops the arrearage user to prompt the user to pay timely and resume normal communication. However, part of users select to leave the network of the current operator after arrears, the operator cannot contact the users to collect arrears, and the communication arrears of the operators are low in recovery rate. How to obtain the mobile phone number of the user in real time to make a prompt to pay in real time is a problem to be solved under the conditions of protecting the confidentiality of enterprises (the user information is the core confidentiality of the enterprises) and protecting the personal privacy of the users.
In order to solve the above technical problems, the main concept of the present application is to: based on electronic certificate information (electronic identity card), the method combines the user information and contact telephone information of different operators to encrypt and desensitize, and then performs sharing intercommunication, so that the method is used for arrearage and payment promotion of various families, improves the success rate of the payment promotion and promotes the payment.
Optionally, fig. 1 is a schematic diagram of an arrearage payment system according to an embodiment of the present application. In fig. 1, the architecture described above includes at least one of a first operator 101, a second operator X102, and a second operator Y103.
The first operator 101 here is an operator where an arrearage user exists, and the second operator X102 and the second operator Y103 are any other operators different from the first operator.
The first operator 101 may communicate with a plurality of operators, not limited to the second operator X102 and the second operator Y103 illustrated in the figure.
Desensitization sharing of information can be achieved among multiple operators through electronic certificate information.
The identity card and the identity authentication are digitalized, the digital identity authentication is applied to communication business service, a new mode of the digitalized communication service is created, and the development of digital economy is promoted. Optionally, based on the architecture, through the electronic identity card, the mobile phone number of the user can be accurately associated with the historical arrearage information of the arrearage user and the current mobile phone number, and the user can be quickly found; the user numbers among operators are back to back, each operator can only see the user information (plaintext information) in the operator, and can see the privacy number information (ciphertext information) of the user in other operators, and arrearage information of all operators is shared.
It will be appreciated that the structure illustrated in the embodiments of the present application does not constitute a specific limitation on the architecture of the arrearage payment system. In other possible embodiments of the present application, the architecture may include more or fewer components than those illustrated, or some components may be combined, some components may be separated, or different component arrangements may be specifically determined according to the actual application scenario, and the present application is not limited herein. The components shown in fig. 1 may be implemented in hardware, software, or a combination of software and hardware.
In addition, the network architecture and the service scenario described in the embodiments of the present application are for more clearly describing the technical solution of the embodiments of the present application, and do not constitute a limitation on the technical solution provided in the embodiments of the present application, and as a person of ordinary skill in the art can know, with evolution of the network architecture and appearance of a new service scenario, the technical solution provided in the embodiments of the present application is also applicable to similar technical problems.
The following describes the technical scheme of the present application in detail with reference to specific embodiments:
optionally, fig. 2 is a schematic flow chart of an arrearage payment method provided in an embodiment of the present application. The execution body of the embodiment of the present application may be the first operator 101 in fig. 1 or a server of the first operator 101, and the specific execution body may be determined according to an actual application scenario. As shown in fig. 2, the method comprises the steps of:
S201: and acquiring electronic certificate information of the arrearage user.
Optionally, the electronic certificate information is an electronic identity card which is reserved by the arrearage user when the first operator accesses the internet.
S202: the electronic certificate information is sent to at least one second operator.
Optionally, the electronic certificate information may be sent to a second operator to query whether the second operator has the number of the arrearage user, or the electronic certificate information may be sent to a plurality of second operators, so as to realize efficient query.
The electronic certificate information is used for inquiring whether the second operator has the relevant number or not.
S203: and receiving the related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information.
The related number feedback information is obtained after the second operator performs data encryption and desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number.
In one possible implementation, if the user owes the fee at the a operator (first operator), the electronic license information of the a operator is sent to the B (second operator), the C (second operator) operator for comparison, and then a flag is made as to whether there is a phone that is normally used at the B, C operator (if the user can be found by the representative, or if it is not). And so on, find out if the B operator arrears user has a normal phone at A, C operator, and find out if the C operator arrears user has a normal phone at A, B operator.
Optionally, the related number feedback information includes the second operator's encrypted desensitized subscriber mobile phone number information.
S204: a call request is sent to a second carrier marked as having an associated number such that the second carrier establishes communication for the first carrier and the associated number in accordance with the call request.
Optionally, the second operator can automatically initiate a call according to the call request of the first operator, so as to realize the call between the first operator and the arrearage user, and collect the call in real time.
Optionally, after sending the call request to the second operator marked as having the relevant number, the method further comprises: call information of the call request is stored.
The call information includes at least one of a call time, whether the call is on, whether a refund is after the call, and a refund amount.
The embodiment of the application can store and count the calling behavior, can call data such as how many times, the amount of money returned and the like, and is convenient for settlement
So as to be convenient for knowing the payment-urging condition of the owed fee user.
Optionally, after storing the call information of the call request, the method includes: and paying the second operator according to the preset charging mode and the call information.
After the first operator is successful in calling and the payment is successful, the first operator can settle the cost to the enterprise providing the mobile phone number of the user according to a certain mode.
Here, the embodiment of the application can settle the fee to the enterprise providing the mobile phone number of the user, namely the second operator, according to the call information in a certain mode, and ensures the stable and reasonable operation of the payment-promoting service.
In some possible implementation manners, the embodiment of the application further provides a display interface, so that the payment-accelerating staff can know the payment-accelerating information conveniently, and the specific optional manners are as follows:
optionally, after receiving the related number feedback information sent by the second operator and adding a tag to the second operator according to the related number feedback information, the method further includes:
displaying the at least one second operator and a label for each second operator; accordingly, sending the call request to the second operator marked as having the associated number comprises: and responding to the call triggering operation of the user on the display interface, and sending a call request to a second operator marked as the existence of the related number.
Specifically, for each second operator displayed, a label corresponding to the second operator is displayed, where the label may be communicable, so that the user determines, according to the label, whether the arrearage payment can be implemented by the second operator displayed on the interface.
Here, the embodiment of the application can display different second operators and the marks whether the different second operators can communicate, and the staff of the first operator can intuitively and rapidly determine the second operators which can contact the arrearage user, so that the user experience and the arrearage payment efficiency are improved.
Optionally, the method further comprises: acquiring arrearage information of arrearage users; and displaying arrearage information.
Here, the embodiment of the application can display arrearage information, so that staff can accurately and reasonably prompt a arrearage user to collect payment in the calling process according to the displayed arrearage information, the error of the collected payment information can be effectively prevented, and user experience and collection rate are further improved.
Exemplary, fig. 3 is a schematic diagram of a display interface provided in an embodiment of the present application, where, as shown in fig. 3, the display interface includes electronic certificate information of a subscriber who is owed by an operator and owed amount, "one-key outbound B" button and "one-key outbound C" button. Correspondingly, the interface functions of the payment-prompting are as follows:
the A operator payment-promoting interface displays the user electronic certificate information and arrearage information of the A operator, and simultaneously has two buttons of one-key outbound B and one-key outbound C, and a mark is added in the step S203 to confirm that the button with the relevant number is green, so that the click can be indicated; the addition of the flag determines that the "no related number" button is gray, (the button color here is merely illustrative and may be determined according to the actual situation) indicates that no clickable is indicated. After clicking, the electronic certificate information is transmitted to the corresponding operator, the corresponding operator searches the certificate information consistent with the electronic certificate information, finds the mobile phone number of the user, automatically initiates a call, realizes the communication between the payment platform and the user, and realizes the payment. B. And C, the process of calling up payment by the operator under the fee user is analogized.
The embodiment of the application provides an arrearage payment method applied to a first operator, wherein the first operator is an operator where a user arrearage number is located, when the first operator has the operator where the user arrearage is not paid, information sharing can be realized through electronic certificate information reserved by the user in the first operator and other operators, namely the second operator, whether the second operator has a relevant number of the arrearage user or not is inquired, in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption desensitization processing on the relevant number after inquiring the relevant number, and then the relevant number feedback information is fed back to the first operator, the first operator can realize communication with a fee user under the condition of protecting the privacy of the user, the first operator can still establish communication with the second operator through the electronic certificate information, thereby realizing the payment acceleration of the user of the arrearage user, reducing the loss of the operators, improving the communication recovery rate of the operators, simultaneously protecting the privacy of the user and the security of the data of the user and enterprises through data desensitization processing.
The embodiment of the application also provides an arrearage payment method for the second operator, and optionally, fig. 4 is a flow chart of another arrearage payment method provided by the embodiment of the application. The execution body of the embodiment of the present application may be the second operator X102 in fig. 1 or a server of the second operator X102, and the specific execution body may be determined according to an actual application scenario. As shown in fig. 4, the method comprises the steps of:
S401: and receiving the electronic certificate information of the arrearage user sent by the first operator.
S402: and inquiring whether the related number exists according to the electronic certificate information.
The relevant number is the telephone number of the arrearage user belonging to the second operator.
S403: if the related number is queried, carrying out data encryption and desensitization processing on the related number to obtain the related number feedback information.
S404: and sending the relevant number feedback information to the first operator.
S405: and receiving a call request sent by the first operator, and establishing communication for the first operator and the related number according to the call request.
The embodiment of the application provides an arrearage payment method of a second operator, which relies on electronic certificate information to establish an intercommunication shared user payment information platform, the second operator can provide user inquiry assistance for a first operator with arrearage users through the platform, the users can be found out quickly, the user privacy is protected through data encryption and desensitization processing, and the safety of the operator data is improved.
Fig. 5 is a flow chart of another method for arrearage payment according to an embodiment of the present application. As shown in fig. 5, the method comprises the steps of:
s501: and the first operator acquires the electronic certificate information of the arrearage user.
S502: the first operator sends the electronic certificate information to the second operator.
The electronic certificate information is used for inquiring whether the second operator has the relevant number or not.
S503: and the second operator inquires whether the related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator.
S504: if the related number is queried, the second operator performs data encryption and desensitization processing on the related number to obtain the related number feedback information.
S505: the second operator sends the relevant number feedback information to the first operator.
S506: the first operator receives the related number feedback information sent by the second operator and adds a mark to the second operator according to the related number feedback information.
The related number feedback information is obtained after the second operator performs data encryption and desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number;
s507: the first operator sends a call request to a second operator marked as having an associated number such that the second operator establishes communication for the first operator and the associated number in accordance with the call request.
S508: the second operator receives the call request sent by the first operator and establishes communication for the first operator and the related number according to the call request.
According to the embodiment of the application, the electronic identity card is used as a support, a user payment information platform which is communicated and shared is established, the user mobile phone number is accurate, historical arrearage information of arrearage users and the current mobile phone number are accurately associated through the electronic identity card, users can be quickly found out, the user numbers among operators are back to back, each operator can only see user information (plaintext information) in the operator, privacy number information (ciphertext information) of the user in other operators can be seen, arrearage information of all operators is shared, the payment success rate is improved, and the payment is promoted.
Fig. 6 is a schematic structural diagram of an arrearage payment device provided in an embodiment of the present application, and as shown in fig. 6, the device in the embodiment of the present application includes: a first acquisition module 601, a first transmission module 602, a first reception module 603, and a second transmission module 604. The arrearage payment device may be the server itself of the first operator 101, or a chip or an integrated circuit for realizing the function of the server. Here, the division of the first acquisition module 601, the first transmission module 602, the first reception module 603, and the second transmission module 604 is only a division of a logic function, and both may be integrated or independent physically.
The first acquisition module is used for acquiring electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether the second operator has a related number or not;
the first receiving module is used for receiving the related number feedback information sent by the second operator and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption and desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number;
and the second sending module is used for sending a call request to a second operator marked as the related number, so that the second operator establishes communication for the first operator and the related number according to the call request.
Optionally, after the first receiving module receives the related number feedback information sent by the second operator and adds a tag to the second operator according to the related number feedback information, the apparatus further includes:
a first display module for displaying at least one second operator and a label of each second operator;
Correspondingly, the second sending module is specifically configured to:
and responding to the call triggering operation of the user on the display interface, and sending a call request to a second operator marked as the existence of the related number.
Optionally, the apparatus further includes:
the second acquisition module is used for acquiring arrearage information of arrearage users;
and the second display module is used for displaying arrearage information.
Optionally, after the second sending module sends the call request to the second operator marked as having the related number, the apparatus further includes:
and the storage module is used for storing the call information of the call request, wherein the call information comprises at least one of call time, whether the call is connected, whether the call is returned after the call and the return amount.
Optionally, after the storage module stores the call information of the call request, the apparatus further includes:
and the payment module is used for paying the second operator according to the preset charging mode and the call information.
Fig. 7 is a schematic structural diagram of an arrearage payment system according to an embodiment of the present application, where the arrearage payment system may be a server. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not limiting of the implementations of the application described and/or claimed herein.
As shown in fig. 7, the arrearage payment system includes: the processor 701 and the memory 702, the respective components are connected to each other using different buses, and may be mounted on a common motherboard or in other manners as appropriate. The processor 701 may process instructions executed within the arrearage system, including instructions stored in or on memory to display graphical information on an external input/output device, such as a display device coupled to an interface. In other embodiments, multiple processors and/or multiple buses may be used, if desired, along with multiple memories and multiple memories. One processor 701 is illustrated in fig. 7.
The memory 702 is used as a non-transitory computer readable storage medium, and is used to store non-transitory software programs, non-transitory computer executable programs, and modules, such as program instructions/modules (e.g., the first acquisition module 601, the first transmission module 602, the first receiving module 603, and the second transmission module 604 shown in fig. 6) corresponding to the method of the arrearage system in the embodiments of the present application. The processor 701 executes various functional applications of the authentication platform and data processing, that is, a method of implementing the arrearage payment system in the above-described method embodiment, by running a non-transitory software program, instructions, and modules stored in the memory 702.
The arrearage payment system may further include: an input device 703 and an output device 704. The processor 701, the memory 702, the input device 703 and the output device 704 may be connected by a bus or otherwise, in fig. 7 by way of example.
The input device 703 may receive input numeric or character information and generate key signal inputs related to user settings and function control of the arrearage system, such as a touch screen, a keypad, a mouse, or a plurality of mouse buttons, a trackball, a joystick, or the like. The output device 704 may be an output device such as a display device of the arrearage system. The display device may include, but is not limited to, a Liquid Crystal Display (LCD), a Light Emitting Diode (LED) display, and a plasma display. In some implementations, the display device may be a touch screen.
The arrearage payment system of the embodiment of the application can be used for executing the technical scheme in the method embodiments of the application, and the implementation principle and the technical effect are similar, and are not repeated here.
The embodiment of the application also provides a computer readable storage medium, wherein computer execution instructions are stored in the computer readable storage medium, and the computer execution instructions are used for realizing the arrearage payment method of any one of the above when being executed by a processor.
The embodiment of the application also provides a computer program product, which comprises a computer program, wherein the computer program is used for realizing the arrearage payment method of any one of the above when being executed by a processor.
Fig. 8 is a schematic structural diagram of another arrearage payment device provided in an embodiment of the present application, and as shown in fig. 8, the device in the embodiment of the present application includes: a second receiving module 801, a querying module 802, a first processing module 803, a third sending module 804 and a second processing module 805. The arrearage payment device may be the server itself of the second operator, or a chip or an integrated circuit for realizing the function of the server. Here, the division of the second receiving module 801, the query module 802, the first processing module 803, the third sending module 804, and the second processing module 805 is just a division of a logic function, and both may be integrated or independent physically.
The second receiving module is used for receiving the electronic certificate information of the arrearage user sent by the first operator;
the inquiring module is used for inquiring whether the related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
The first processing module is used for carrying out data encryption and desensitization processing on the related number if the related number is inquired, so as to obtain the related number feedback information;
the third sending module is used for sending the feedback information of the related number to the first operator;
and the second processing module is used for receiving the call request sent by the first operator and establishing communication for the first operator and the related number according to the call request.
The embodiment of the application also provides an arrearage payment system, which can be a server of the second operator. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not limiting of the implementations of the application described and/or claimed herein.
The arrearage payment system comprises: the processor and memory, the various components are interconnected using different buses, and may be mounted on a common motherboard or in other manners as desired. The processor may process instructions executed within the arrearage system, including instructions stored in or on memory to display graphical information on an external input/output device, such as a display device coupled to the interface. In other embodiments, multiple processors and/or multiple buses may be used, if desired, along with multiple memories and multiple memories.
The memory is used as a non-transitory computer readable storage medium, and may be used to store a non-transitory software program, a non-transitory computer executable program, and modules, such as program instructions/modules (e.g., the second receiving module 801, the querying module 802, the first processing module 803, the third sending module 804, and the second processing module 805 shown in fig. 8) corresponding to a method of the arrearage system in an embodiment of the present application. The processor executes various functional applications and data processing of the authentication platform by running non-transitory software programs, instructions and modules stored in the memory, that is, the method for implementing the arrearage payment system in the above method embodiment.
The arrearage payment system may further include: input means and output means. The processor, memory, input devices, and output devices may be connected by a bus or other means.
The input device may receive input numeric or character information and generate key signal inputs related to user settings and function control of the arrearage system, such as a touch screen, a keypad, a mouse, or a plurality of mouse buttons, a trackball, a joystick, or the like. The output device may be an output device such as a display device of the arrearage payment system. The display device may include, but is not limited to, a Liquid Crystal Display (LCD), a Light Emitting Diode (LED) display, and a plasma display. In some implementations, the display device may be a touch screen.
The arrearage payment system of the embodiment of the application can be used for executing the technical scheme in the method embodiments of the application, and the implementation principle and the technical effect are similar, and are not repeated here.
The embodiment of the application also provides a computer readable storage medium, wherein computer execution instructions are stored in the computer readable storage medium, and the computer execution instructions are used for realizing the arrearage payment method of any one of the above when being executed by a processor.
The embodiment of the application also provides a computer program product, which comprises a computer program, wherein the computer program is used for realizing the arrearage payment method of any one of the above when being executed by a processor.
The computer readable storage medium described above may be implemented by any type of volatile or non-volatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk, or optical disk. A readable storage medium can be any available medium that can be accessed by a general purpose or special purpose computer.
An exemplary readable storage medium is coupled to the processor such the processor can read information from, and write information to, the readable storage medium. In the alternative, the readable storage medium may be integral to the processor. The processor and the readable storage medium may reside in an application specific integrated circuit (Application Specific Integrated Circuits, ASIC for short). The processor and the readable storage medium may reside as discrete components in a device.
Those of ordinary skill in the art will appreciate that: all or part of the steps for implementing the method embodiments described above may be performed by hardware associated with program instructions. The foregoing program may be stored in a computer readable storage medium. The program, when executed, performs steps including the method embodiments described above; and the aforementioned storage medium includes: various media that can store program code, such as ROM, RAM, magnetic or optical disks.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the corresponding technical solutions from the scope of the technical solutions of the embodiments of the present application.
Claims (12)
1. An arrearage payment method, applied to a first operator, comprising:
acquiring electronic certificate information of a owed fee user;
sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether the second operator has a relevant number, and the first operator is different from the second operator;
receiving related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption and desensitization processing on related numbers, and the mark is used for determining whether the second operator has related numbers or does not have related numbers;
and sending a call request to a second operator marked as the existence of the related number, so that the second operator establishes communication for the first operator and the related number according to the call request.
2. The method of claim 1, further comprising, after said receiving the related number feedback information sent by the second operator and adding a tag to the second operator based on the related number feedback information:
Displaying the at least one second operator and a label for each of the second operators;
correspondingly, the sending the call request to the second operator marked as the presence related number includes:
and responding to the call triggering operation of the user on the display interface, and sending a call request to a second operator marked as the existence of the related number.
3. The method as recited in claim 1, further comprising:
acquiring arrearage information of arrearage users;
and displaying the arrearage information.
4. A method according to any one of claims 1 to 3, further comprising, after said sending a call request to a second operator marked as having a related number:
and storing the call information of the call request, wherein the call information comprises at least one of call time, whether the call is connected, whether the call is returned after the call and the return amount.
5. The method of claim 4, further comprising, after said storing the call information of the call request:
and paying the fee to the second operator according to a preset charging mode and the call information.
6. An arrearage payment method, applied to a second operator, comprising:
Receiving electronic certificate information of arrearage users sent by a first operator, wherein the first operator is different from the second operator;
inquiring whether a related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
if the related number is inquired, carrying out data encryption and desensitization processing on the related number to obtain related number feedback information;
sending the related number feedback information to the first operator;
and receiving a call request sent by the first operator, and establishing communication for the first operator and the related number according to the call request.
7. An arrearage payment device, for use with a first operator, comprising:
the first acquisition module is used for acquiring electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not, and the first operator is different from the second operator;
the first receiving module is used for receiving the related number feedback information sent by the second operator and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after the second operator performs data encryption and desensitization processing on the related number, and the mark is used for determining whether the second operator has the related number or does not have the related number;
And the second sending module is used for sending a call request to a second operator marked as the existence of the related number so that the second operator establishes communication with the related number for the first operator according to the call request.
8. An arrearage payment device, for use with a second operator, comprising:
the second receiving module is used for receiving electronic certificate information of the arrearage user sent by a first operator, wherein the first operator is different from the second operator;
the inquiring module is used for inquiring whether the related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
the first processing module is used for carrying out data encryption and desensitization processing on the related number if the related number is inquired, so as to obtain the related number feedback information;
the third sending module is used for sending the related number feedback information to the first operator;
and the second processing module is used for receiving a call request sent by the first operator and establishing communication for the first operator and the related number according to the call request.
9. A computer device, comprising:
At least one processor; and
a memory communicatively coupled to the at least one processor; wherein,,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the arrearage method of any one of claims 1-5.
10. A computer device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein,,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the arrearage method of claim 6.
11. A computer readable storage medium having stored therein computer executable instructions which, when executed by a processor, implement the arrearage payment method of any one of claims 1-5.
12. A computer-readable storage medium having stored therein computer-executable instructions that, when executed by a processor, implement the arrearage method of claim 6.
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