CN114679690A - Arrearage payment promoting method, device, equipment and computer storage medium - Google Patents
Arrearage payment promoting method, device, equipment and computer storage medium Download PDFInfo
- Publication number
- CN114679690A CN114679690A CN202210313786.7A CN202210313786A CN114679690A CN 114679690 A CN114679690 A CN 114679690A CN 202210313786 A CN202210313786 A CN 202210313786A CN 114679690 A CN114679690 A CN 114679690A
- Authority
- CN
- China
- Prior art keywords
- operator
- information
- arrearage
- user
- related number
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 76
- 230000001737 promoting effect Effects 0.000 title claims description 10
- 238000004891 communication Methods 0.000 claims abstract description 35
- 238000012545 processing Methods 0.000 claims abstract description 34
- 238000000586 desensitisation Methods 0.000 claims abstract description 25
- 230000015654 memory Effects 0.000 claims description 30
- 230000004044 response Effects 0.000 claims description 5
- 238000004590 computer program Methods 0.000 description 11
- 238000010586 diagram Methods 0.000 description 10
- 230000006870 function Effects 0.000 description 9
- 238000011084 recovery Methods 0.000 description 9
- 230000008569 process Effects 0.000 description 7
- 230000000875 corresponding effect Effects 0.000 description 6
- 230000000717 retained effect Effects 0.000 description 4
- 230000006399 behavior Effects 0.000 description 3
- 239000003054 catalyst Substances 0.000 description 3
- 230000000694 effects Effects 0.000 description 3
- 230000005291 magnetic effect Effects 0.000 description 3
- 239000004973 liquid crystal related substance Substances 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 230000008859 change Effects 0.000 description 1
- 230000002596 correlated effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
- 230000001052 transient effect Effects 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W12/00—Security arrangements; Authentication; Protecting privacy or anonymity
- H04W12/02—Protecting privacy or anonymity, e.g. protecting personally identifiable information [PII]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W8/00—Network data management
- H04W8/26—Network addressing or numbering for mobility support
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Databases & Information Systems (AREA)
- Computer Security & Cryptography (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Telephonic Communication Services (AREA)
Abstract
The application provides a method, a device, equipment and a computer storage medium for arrearage payment promotion, wherein the method acquires electronic certificate information of an arrearage user; sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not; receiving related number feedback information sent by a second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after data encryption desensitization processing is carried out on related numbers by the second operator, and the mark is used for determining the existence of related numbers or the nonexistence of related numbers in the second operator; and sending a call request to a second operator marked as the existence of the related number, so that the second operator establishes communication for the first operator and the related number according to the call request.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a method, an apparatus, a device, and a computer storage medium for arrears payment.
Background
The arrearage generated by the operator enterprise refers to communication service cost which is generated by a mobile terminal user using a resource core of a mobile network but is not paid, the income of the operator is increased year by year, but the balance of the arrearage of the user is more and more, the communication arrearage generated by the user becomes bad account of the enterprise along with the change of time, the proportion of the amount of the recovered money to be paid is low, and the rate of the recovery of the aged arrearage is low.
At present, in order to prevent the user from being owed, an operator usually notifies the user of a short message after the user is owed or stops the user to prompt the user to pay in time to recover normal communication.
However, part of the users choose to leave the current operator network after arrearage, the operator cannot contact the users for arrearage payment, and the operator communication arrearage recovery rate is low.
Disclosure of Invention
The application provides a method, a device, equipment and a computer storage medium for arrears to solve the problems that part of existing users choose to leave the current operator network after arrears, the operator cannot contact the users to carry out arrears payment promotion, and the communication arrears recovery rate of the operator is low.
The first aspect of the application provides a debt payment promoting method, which is applied to a first operator and comprises the following steps:
acquiring electronic certificate information of a defaulting user;
sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not;
receiving related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after data encryption desensitization processing is carried out on related numbers by the second operator, and the mark is used for determining whether the related numbers exist in the second operator or not;
and sending a call request to a second operator marked to have the related number, so that the second operator establishes communication between the first operator and the related number according to the call request.
The application provides an arrearage payment method applied to a first operator, wherein the first operator is an operator where a user arrearage number is located, when the first operator has user arrearage but is not paid, the information sharing can be realized by electronic certificate information retained by the user in the first operator and other operators, namely second operators, whether related numbers of arrearage users exist in the second operators is inquired, in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption desensitization treatment on the related numbers after inquiring the related numbers, and then feeds back related number feedback information to the first operator, the first operator can realize communication with the arrearage users under the condition of protecting the privacy of the user, the number arrearage of the first operator of the user is timely, and the first operator can still establish communication with the second operator through the electronic certificate information, the method and the system realize the payment urging of the defaulting users, reduce the loss of operators, improve the communication defaulting recovery rate of the operators, protect the privacy of the users through data desensitization processing, and improve the security of user data and enterprise data.
Optionally, after the receiving the related number feedback information sent by the second operator and adding a mark to the second operator according to the related number feedback information, the method further includes:
displaying the at least one second operator and indicia for each of the second operators;
correspondingly, the sending the call request to the second operator marked as having the related number includes:
and sending a call request to the second operator marked as the related number exists in response to a call trigger operation of the user on the display interface.
Here, the application can display different second operators and the mark whether the different second operators can communicate, and the staff of the first operator can visually and rapidly determine the second operator which can contact the arrearage user, so that the user experience and the efficiency of arrearage payment are improved.
Optionally, the method further includes:
acquiring arrearage information of an arrearage user;
and displaying the arrearage information.
Here, the application can show arrearage information to the staff carries out accurate, reasonable urging to pay and reminds the arrearage user according to the arrearage information that shows at calling process, can effectively prevent the emergence of urging to pay information mistake, has further improved user experience and urge to pay the rate of recovery.
Optionally, after the sending the call request to the second operator marked as having the relevant number, the method further includes:
and storing the call information of the call request, wherein the call information comprises at least one of call time, call connection, refund after call and refund amount.
The method and the device can store and count the calling behavior so as to conveniently know the payment urging condition of the arrearage user.
Optionally, after the storing the call information of the call request, the method includes:
and paying the second operator according to a preset charging mode and the calling information.
Here, the method and the system can settle the fee to an enterprise, namely a second operator, providing the mobile phone number of the user according to the calling information in a certain mode, and ensure the stable and reasonable operation of the payment urging service.
In a second aspect, the present application provides a debt payment promoting method, applied to a second operator, comprising:
receiving electronic certificate information of a defaulting user sent by a first operator;
inquiring whether a related number exists according to the electronic certificate information, wherein the related number is a telephone number of a defaulting user belonging to a second operator;
if the relevant number is inquired, carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information;
sending the related number feedback information to the first operator;
and receiving a call request sent by the first operator, and establishing communication between the first operator and the related number according to the call request.
The application provides a debt payment prompting method for the second operator, an intercommunicated and shared user payment prompting information platform is established by taking electronic certificate information as a basis, the second operator can provide user inquiry help for the first operator of a user with a debt fee through the platform, the user can be found quickly, the privacy of the user is protected through data encryption desensitization processing, and the data security of the operator is improved.
In a third aspect, the present application provides a device for forcing payment due, including:
the first acquisition module is used for acquiring the electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not;
a first receiving module, configured to receive related number feedback information sent by the second operator, and add a mark to the second operator according to the related number feedback information, where the related number feedback information is obtained after data encryption and desensitization processing is performed on a related number by the second operator, and the mark is used to determine that the second operator has a related number or does not have a related number;
and the second sending module is used for sending a call request to a second operator marked as having the related number so that the second operator establishes communication between the first operator and the related number according to the call request.
Optionally, after the first receiving module receives the relevant number feedback information sent by the second operator, and adds a mark to the second operator according to the relevant number feedback information, the apparatus further includes:
a first display module for displaying the at least one second operator and indicia for each of the second operators;
correspondingly, the second sending module is specifically configured to:
and sending a call request to the second operator marked as the related number exists in response to a call trigger operation of the user on the display interface.
Optionally, the apparatus further comprises:
the second acquisition module is used for acquiring arrearage information of an arrearage user;
and the second display module is used for displaying the arrearage information.
Optionally, after the second sending module sends the call request to the second operator marked as having the relevant number, the apparatus further includes:
and the storage module is used for storing the calling information of the calling request, wherein the calling information comprises at least one of calling time, whether the calling is connected, whether the money is refunded after the calling and the money amount of the refunded money.
Optionally, after the storage module stores the call information of the call request, the apparatus further includes:
and the payment module is used for paying the fee to the second operator according to a preset charging mode and the calling information.
In a fourth aspect, the present application provides a debt payment promoting device, including:
the second receiving module is used for receiving the electronic certificate information of the arrearage user sent by the first operator;
the inquiry module is used for inquiring whether a related number exists according to the electronic certificate information, wherein the related number is a telephone number of a defaulting user belonging to a second operator;
the first processing module is used for carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information if the relevant number is inquired;
a third sending module, configured to send the relevant number feedback information to the first operator;
and the second processing module is used for receiving the call request sent by the first operator and establishing communication between the first operator and the related number according to the call request.
In a fifth aspect, the present application provides a computer device comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor executing the computer-executable instructions stored by the memory causes the at least one processor to perform the method of arrears due as described above in the first aspect and in various possible designs of the first aspect.
In a sixth aspect, the present application provides a computer device comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor executing the computer-executable instructions stored by the memory causes the at least one processor to perform the method of arrears due arrears as described above in the second aspect and in various possible designs of the second aspect.
In a seventh aspect, the present application provides a computer-readable storage medium, in which computer-executable instructions are stored, and when a processor executes the computer-executable instructions, the method for paying arrears according to the first aspect and various possible designs of the first aspect is implemented.
In an eighth aspect, the present application provides a computer-readable storage medium, in which computer-executable instructions are stored, and when a processor executes the computer-executable instructions, the method for arrears payment is implemented as described in the second aspect and various possible designs of the second aspect.
In a ninth aspect, the present application provides a computer program product comprising a computer program which, when executed by a processor, implements the method of arrears as described above in relation to the first aspect and in relation to the various possible designs of the first aspect.
In a tenth aspect, the present application provides a computer program product comprising a computer program which, when executed by a processor, implements the method of arrears as set forth in the second aspect and in various possible designs of the second aspect.
The application provides a arrearage charging method, a device, equipment and a computer storage medium, wherein a first operator is the operator where a user arrearage number is located, when the first operator has user arrearage but not paying, the information sharing can be realized by electronic certificate information retained by the user in the first operator and other operators, namely second operators, whether the second operators have related numbers of arrearage users or not is inquired, in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption desensitization treatment on the related numbers after inquiring the related numbers, and then feeds back related number feedback information to the first operator, the first operator can realize the communication with the arrearage users under the condition of protecting the privacy of the user, the number arrearage of the first operator of the user is timely, and the first operator can still establish communication with the second operator through the electronic certificate information, the method and the system realize the payment urging of the defaulting users, reduce the loss of operators, improve the communication defaulting recovery rate of the operators, protect the privacy of the users through data desensitization processing, and improve the security of user data and enterprise data.
Drawings
In order to more clearly illustrate the technical solutions in the present application or the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive exercise.
Fig. 1 is an application scenario diagram of an arrears hastening method according to an exemplary embodiment of the present application;
fig. 2 is a schematic flow chart of a method for arrears payment provided in the embodiment of the present application;
FIG. 3 is a schematic diagram of a display interface provided in an embodiment of the present application;
fig. 4 is a schematic flow chart of another arrears hastening payment method according to the embodiment of the present application
Fig. 5 is a schematic flow chart of another arrears payment method according to the embodiment of the present application;
fig. 6 is a schematic structural diagram of an arrears payment device according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an arrearage payment promoting apparatus according to an embodiment of the present disclosure;
fig. 8 is a schematic structural diagram of another arrears reminding device according to an embodiment of the present application.
Detailed Description
To make the purpose, technical solutions and advantages of the present application clearer, the technical solutions in the present application will be clearly and completely described below with reference to the drawings in the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without making any creative effort belong to the protection scope of the present application.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims of the present application and in the above-described drawings (if any) are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are, for example, capable of operation in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
The effect of the arrearage payment is poor, and the reason is that the enterprise can not contact the arrearage user and can not implement the payment after the user arrearages and sells the account. Nowadays, mobile phones are widely popularized and become necessities of life of people, people have mobile phone numbers, finding the mobile phone numbers is equivalent to finding users, and therefore the implementation of arrears payment urging through the mobile phone numbers is efficient and convenient. At present, in order to prevent the user from defaulting, an operator usually notifies the user of a short message after the user defaults or shuts down the defaulting user so as to prompt the user to pay in time and recover normal communication. However, part of the users choose to leave the current operator network after arrearage, the operator cannot contact the users for arrearage payment, and the operator communication arrearage recovery rate is low. How to acquire the mobile phone number of the user in real time and urge to pay in real time becomes the problem to be solved by the patent under the conditions of protecting enterprise confidentiality (user information is the core confidentiality of the enterprise) and protecting personal privacy of the user.
In order to solve the above technical problem, the main idea of the present application is to: the electronic certificate information (electronic identity card) is used as a support, and sharing and intercommunication are carried out after encryption and desensitization are carried out by combining user information and contact telephone information of different operators, so that arrearage payment is promoted for each family, the payment promotion success rate is improved, and payment return is promoted.
Optionally, fig. 1 is a schematic diagram of an arrears payment system architecture provided in the embodiment of the present application. In fig. 1, the architecture includes at least one of a first operator 101, a second operator X102, and a second operator Y103.
Here, the first operator 101 is an operator with an arrearage user, and the second operator X102 and the second operator Y103 are any other operators different from the first operator.
The first operator 101 can communicate with a plurality of operators, not limited to the second operator X102 and the second operator Y103 illustrated in the figure.
Desensitization sharing of information can be realized among a plurality of operators through electronic certificate information.
The identity card and the identity authentication are digitalized, the digital identity authentication is applied to communication service, a new mode of the digitalized communication service is created, and the digital economic development is promoted. Optionally, based on the above framework, the mobile phone number of the user can be accurately correlated with the historical arrearage information of the arrearage user and the current mobile phone number through the electronic identity card, so that the user can be quickly found; the user numbers of all operators are back to back, each operator can only see the user information (plaintext information) in the operator, and can see the privacy number information (ciphertext information) of the user in other operators, and the arrearage information of all operators is shared.
It can be understood that the schematic structure in the embodiment of the present application does not form a specific limitation on the framework of the arrearage payment system. In other possible embodiments of the present application, the foregoing architecture may include more or less components than those shown in the drawings, or combine some components, or split some components, or arrange different components, which may be determined according to practical application scenarios, and is not limited herein. The components shown in fig. 1 may be implemented in hardware, software, or a combination of software and hardware.
In addition, the network architecture and the service scenario described in the embodiment of the present application are for more clearly illustrating the technical solution of the embodiment of the present application, and do not constitute a limitation to the technical solution provided in the embodiment of the present application, and it can be known by a person skilled in the art that along with the evolution of the network architecture and the appearance of a new service scenario, the technical solution provided in the embodiment of the present application is also applicable to similar technical problems.
The technical scheme of the application is described in detail by combining specific embodiments as follows:
optionally, fig. 2 is a schematic flow chart of a method for arrears payment provided in the embodiment of the present application. The execution subject in the embodiment of the present application may be the first operator 101 in fig. 1 or a server of the first operator 101, and the specific execution subject may be determined according to an actual application scenario. As shown in fig. 2, the method comprises the steps of:
s201: and acquiring the electronic certificate information of the arrearage user.
Optionally, the electronic certificate information is an electronic identity card retained by the defaulting user when the first operator accesses the network.
S202: and sending the electronic certificate information to at least one second operator.
Optionally, the electronic certificate information may be sent to a second operator to inquire whether the second operator has a number of the defaulting user, or the electronic certificate information may be sent to a plurality of second operators, thereby implementing efficient inquiry.
And the electronic certificate information is used for the second operator to inquire whether a related number exists or not.
S203: and receiving the related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information.
The relevant number feedback information is obtained after the second operator carries out data encryption desensitization processing on the relevant number, and the mark is used for determining whether the second operator has the relevant number or not.
In a possible implementation manner, if the user arrears at operator a (first operator), the electronic license information of operator a is sent to operator B (second operator) and operator C (second operator) for comparison, and then whether the telephone normally used by operator B, C is marked (whether the user can be found or not is marked). And by analogy, whether the phone normally used by the operator B owing user in A, C is found, and whether the phone normally used by the operator C owing user in A, B is found.
Optionally, the related number feedback information includes user mobile phone number information of which the encryption of the second operator is desensitized.
S204: and sending a call request to the second operator marked as the related number exists, so that the second operator establishes communication for the first operator and the related number according to the call request.
Optionally, the second operator may automatically initiate a call according to the call request of the first operator, so as to implement a call between the first operator and the owing user, and prompt payment in real time.
Optionally, after sending the call request to the second operator marked as having the relevant number, the method further includes: the call information of the call request is stored.
The calling information comprises at least one of calling time, whether the calling is connected or not, whether the money is refunded after the calling and the amount of the refunded money.
The embodiment of the application can store and count calling behaviors, call for the calling behavior, and pay back amount and other data, and is convenient to settle
So as to be convenient for knowing the payment urging condition of the arrearage user.
Optionally, after storing the call information of the call request, the method includes: and paying the second operator according to the preset charging mode and the call information.
After the call is successful and the payment is successfully urged, the first operator can settle the fee to the enterprise providing the mobile phone number of the user according to a certain mode.
Here, the embodiment of the present application may settle charges to an enterprise providing the mobile phone number of the user, i.e., a second operator, according to the call information in a certain mode, so as to ensure stable and reasonable operation of the payment urging service.
In some possible implementation manners, the embodiment of the application further provides a display interface, so that the payment urging staff can conveniently know the payment urging information, and the specific optional manner is as follows:
optionally, after receiving the related number feedback information sent by the second operator and adding a mark to the second operator according to the related number feedback information, the method further includes:
displaying at least one second operator and indicia for each second operator; accordingly, sending the call request to the second carrier marked as having the associated number includes: and sending a call request to the second operator marked as the related number exists in response to a call trigger operation of the user on the display interface.
Specifically, for each displayed second operator, a mark corresponding to the second operator is displayed, where the mark may be whether the second operator can communicate, so that the user determines whether the arrearage payment can be realized through the second operator displayed on the interface according to the mark.
Here, the embodiment of the application can display different second operators and a mark indicating whether the different second operators can communicate, and a worker of the first operator can visually and rapidly determine the second operator which can contact the arrearage user, so that the user experience and the efficiency of arrearage payment promotion are improved.
Optionally, the method further includes: acquiring arrearage information of an arrearage user; and displaying arrearage information.
Here, this application embodiment can show arrearage information to the staff carries out accurate, reasonable the warning of urging to pay to the arrearage user according to the arrearage information that shows in calling process, can effectively prevent the emergence of urging to pay information mistake, has further improved user experience and urge to pay the rate of recovery.
Exemplarily, fig. 3 is a schematic diagram of a display interface provided in an embodiment of the present application, and as shown in fig. 3, the display interface includes information of an electronic certificate of an arrearage user of an operator a, an arrearage amount, a "one-key outbound B" button, and a "one-key outbound C" button. Correspondingly, the function of the payment urging interface is as follows:
the operator payment urging interface A displays the user electronic certificate information and arrearage information of the operator A, and simultaneously has two buttons of 'one-key call-out B' and 'one-key call-out C', and a mark is added in the step S203 to determine that the 'relative number exists' button is green and indicates that the button can be clicked; the addition of a label determines that the "no relevant number exists" button is gray, (the color of the button here is only schematic and can be determined according to actual conditions) indicates that the button is not clickable. After clicking, the electronic certificate information is transmitted to the corresponding operator, the corresponding operator searches the certificate information consistent with the electronic certificate information, finds the mobile phone number of the user, automatically initiates a call, realizes the communication between the payment urging platform and the user, and implements payment urging. B. And C, the arrearage user payment urging process of the operator is analogized in turn.
The embodiment of the application provides an arrearage payment method applied to a first operator, wherein the first operator is the operator where a user arrearage number is located, when the first operator has user arrearage but not pays the user, the information sharing can be realized by the electronic certificate information retained by the user in the first operator and other operators, namely a second operator, whether related numbers of the arrearage user exist in the second operator is inquired, in order to ensure the privacy of the user and the safety of data, the second operator carries out data encryption desensitization treatment on the related numbers after inquiring the related numbers, and then feeds back related number feedback information to the first operator, the first operator can realize the communication with the arrearage user under the condition of protecting the privacy of the user, the number arrearage of the first operator of the user is timely, and the first operator can still establish communication with the second operator through the electronic certificate information, the method and the system realize the payment urging of the defaulting users, reduce the loss of operators, improve the communication defaulting recovery rate of the operators, protect the privacy of the users through data desensitization processing, and improve the security of user data and enterprise data.
The embodiment of the present application further provides an arrearage payment method for a second operator, and optionally, fig. 4 is a schematic flow diagram of another arrearage payment method provided in the embodiment of the present application. The execution subject in the embodiment of the present application may be the second operator X102 in fig. 1 or a server of the second operator X102, and the specific execution subject may be determined according to an actual application scenario. As shown in fig. 4, the method includes the steps of:
s401: and receiving the electronic certificate information of the arrearage user sent by the first operator.
S402: and inquiring whether a relevant number exists according to the electronic certificate information.
The related number is the telephone number of the arrearage user belonging to the second operator.
S403: and if the relevant number is inquired, carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information.
S404: and sending the feedback information of the related number to the first operator.
S405: and receiving a call request sent by a first operator, and establishing communication between the first operator and the related number according to the call request.
The embodiment of the application provides a debt payment prompting method for a second operator, an intercommunicated and shared user payment prompting information platform is established based on electronic certificate information, the second operator can provide user inquiry help for a first operator of a user with a debt fee through the platform, the user can be found quickly, the privacy of the user is protected through data encryption desensitization processing, and the data security of the operator is improved.
Fig. 5 is a schematic flow chart of another arrears payment method according to the embodiment of the present application. As shown in fig. 5, the method includes the steps of:
s501: the first operator acquires electronic certificate information of the defaulting user.
S502: the first operator sends the electronic certificate information to the second operator.
And the electronic certificate information is used for the second operator to inquire whether a related number exists or not.
S503: and the second operator inquires whether a related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator.
S504: and if the relevant number is inquired, the second operator performs data encryption desensitization processing on the relevant number to obtain relevant number feedback information.
S505: and the second operator sends the feedback information of the related number to the first operator.
S506: and the first operator receives the relevant number feedback information sent by the second operator and adds a mark to the second operator according to the relevant number feedback information.
The relevant number feedback information is obtained after the second operator carries out data encryption desensitization processing on the relevant number, and the mark is used for determining whether the second operator has the relevant number or not;
s507: the first operator sends a call request to a second operator marked as having a related number, so that the second operator establishes communication for the first operator and the related number according to the call request.
S508: and the second operator receives the call request sent by the first operator and establishes communication for the first operator and the related number according to the call request.
The embodiment of the application is based on an electronic identity card, an intercommunicated and shared user payment prompting information platform is established, the mobile phone number of a user is accurate, historical arrearage information of an arrearage user is accurately associated with the current mobile phone number through the electronic identity card, the user can be quickly found, the user numbers among operators are back to back, each operator can only see user information (plaintext information) in the operator, the privacy number information (ciphertext information) of the user in other operators can be seen, the arrearage information of all operators is shared, the payment prompting success rate is improved, and payment is promoted.
Fig. 6 is a schematic structural diagram of an arrears payment device provided in the embodiment of the present application, and as shown in fig. 6, the device in the embodiment of the present application includes: a first obtaining module 601, a first sending module 602, a first receiving module 603, and a second sending module 604. The arrearage payment device may be the server of the first operator 101, or a chip or an integrated circuit that implements the function of the server. It should be noted here that the division of the first obtaining module 601, the first sending module 602, the first receiving module 603, and the second sending module 604 is only a division of logical functions, and the two may be integrated or independent physically.
The first acquisition module is used for acquiring the electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not;
the first receiving module is used for receiving related number feedback information sent by a second operator and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after data encryption desensitization processing is carried out on related numbers by the second operator, and the mark is used for determining whether the related numbers exist in the second operator or not;
and the second sending module is used for sending a call request to a second operator marked as having the related number so that the second operator establishes communication for the first operator and the related number according to the call request.
Optionally, after the first receiving module receives the relevant number feedback information sent by the second operator, and adds a mark to the second operator according to the relevant number feedback information, the apparatus further includes:
a first display module for displaying at least one second operator and indicia for each second operator;
correspondingly, the second sending module is specifically configured to:
and sending a call request to the second operator marked as the related number exists in response to a call trigger operation of the user on the display interface.
Optionally, the apparatus further comprises:
the second acquisition module is used for acquiring arrearage information of an arrearage user;
and the second display module is used for displaying the arrearage information.
Optionally, after the second sending module sends the call request to the second operator marked as having the relevant number, the apparatus further includes:
and the storage module is used for storing the calling information of the calling request, wherein the calling information comprises at least one of calling time, whether the calling is connected, whether the money is refunded after the calling and the money amount of the refunded money.
Optionally, after the storage module stores the call information of the call request, the apparatus further includes:
and the payment module is used for paying the fee to the second operator according to the preset charging mode and the calling information.
Fig. 7 is a schematic structural diagram of an arrears payment-urging system according to an embodiment of the present application, where the arrears payment-urging system may be a server. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not limiting to the implementations of the present application described and/or claimed herein.
As shown in fig. 7, the arrearage payment system includes: a processor 701 and a memory 702, the various components being interconnected using different buses, and may be mounted on a common motherboard or in other manners as desired. The processor 701 may process instructions for execution within the arrears owing system, including instructions for graphical information stored in or on memory for display on an external input/output device, such as a display device coupled to an interface. In other embodiments, multiple processors and/or multiple buses may be used, along with multiple memories and multiple memories, as desired. In fig. 7, one processor 701 is taken as an example.
The memory 702 is used as a non-transitory computer readable storage medium for storing non-transitory software programs, non-transitory computer executable programs, and modules, such as program instructions/modules corresponding to the method of the arrearage call payment system in the embodiment of the present application (for example, as shown in fig. 6, the first obtaining module 601, the first sending module 602, the first receiving module 603, and the second sending module 604). The processor 701 executes various functional applications and data processing of the authentication platform by running the non-transitory software program, instructions and modules stored in the memory 702, so as to implement the method of the arrearage payment prompting system in the above method embodiment.
The arrearage payment system may further include: an input device 703 and an output device 704. The processor 701, the memory 702, the input device 703 and the output device 704 may be connected by a bus or other means, and fig. 7 illustrates an example of a connection by a bus.
The input device 703 may receive input numeric or character information and generate key signal inputs related to user settings and function controls of the arrears catalyst system, such as a touch screen, a keypad, a mouse, or multiple mouse buttons, a trackball, a joystick, or other input devices. The output device 704 may be an output device such as a display device of the arrearage payment system. The display device may include, but is not limited to, a Liquid Crystal Display (LCD), a Light Emitting Diode (LED) display, and a plasma display. In some implementations, the display device can be a touch screen.
The arrearage payment promoting system of the embodiment of the application can be used for executing the technical scheme in the embodiment of the method of the application, the implementation principle and the technical effect are similar, and the details are not repeated here.
The embodiment of the application also provides a computer-readable storage medium, wherein computer-executable instructions are stored in the computer-readable storage medium, and when being executed by a processor, the computer-executable instructions are used for realizing any one of the debt payment promotion methods.
The embodiment of the application further provides a computer program product, which comprises a computer program, and the computer program is used for realizing any one of the arrearage payment promoting methods when being executed by the processor.
Fig. 8 is a schematic structural view of another arrears reminding device provided in the embodiment of the present application, and as shown in fig. 8, the device in the embodiment of the present application includes: a second receiving module 801, a query module 802, a first processing module 803, a third sending module 804 and a second processing module 805. The arrearage payment device may be the server itself of the second operator, or a chip or an integrated circuit that implements the function of the server. It should be noted here that the division of the second receiving module 801, the querying module 802, the first processing module 803, the third sending module 804, and the second processing module 805 is only a division of logical functions, and both may be integrated physically or may be independent.
The second receiving module is used for receiving the electronic certificate information of the arrearage user sent by the first operator;
the inquiry module is used for inquiring whether a related number exists according to the electronic certificate information, wherein the related number is the telephone number of the arrearage user belonging to the second operator;
the first processing module is used for carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information if the relevant number is inquired;
the third sending module is used for sending the feedback information of the related number to the first operator;
and the second processing module is used for receiving the call request sent by the first operator and establishing communication between the first operator and the related number according to the call request.
The embodiment of the application also provides a system for charging arrearage, which can be a server of a second operator. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not limiting to the implementations of the present application described and/or claimed herein.
The arrearage payment urging system comprises: a processor and memory, the various components being interconnected using different buses, and may be mounted on a common motherboard or in other manners as desired. The processor may process instructions for execution within the arrears catalyst system, including instructions for graphical information stored in or on the memory for display on an external input/output device, such as a display device coupled to the interface. In other embodiments, multiple processors and/or multiple buses may be used, along with multiple memories and multiple memories, if desired.
The memory, as a non-transitory computer readable storage medium, may be used to store non-transitory software programs, non-transitory computer executable programs, and modules, such as program instructions/modules corresponding to the method of the arrearage call payment system in the embodiment of the present application (for example, as shown in fig. 8, the second receiving module 801, the query module 802, the first processing module 803, the third sending module 804, and the second processing module 805). The processor executes various functional applications and data processing of the authentication platform by running the non-transient software program, the instructions and the modules stored in the memory, namely, the method of the arrearage payment urging system in the embodiment of the method is realized.
The arrearage payment system may further include: an input device and an output device. The processor, memory, input device, and output device may be connected by a bus or other means.
The input device may receive input numeric or character information and generate key signal inputs related to user settings and function controls of the arrears catalyst system, such as a touch screen, keypad, mouse, or multiple mouse buttons, track ball, joystick, or other input device. The output device may be an output device such as a display device of the arrearage payment urging system. The display device may include, but is not limited to, a Liquid Crystal Display (LCD), a Light Emitting Diode (LED) display, and a plasma display. In some implementations, the display device can be a touch screen.
The arrearage payment promoting system of the embodiment of the application can be used for executing the technical scheme in the embodiment of the method of the application, the implementation principle and the technical effect are similar, and the details are not repeated here.
The embodiment of the application also provides a computer-readable storage medium, wherein computer-executable instructions are stored in the computer-readable storage medium, and when being executed by a processor, the computer-executable instructions are used for realizing any one of the debt payment promotion methods.
The embodiment of the application further provides a computer program product, which comprises a computer program, and when the computer program is executed by a processor, the computer program is used for realizing any one of the arrearage payment methods.
The computer-readable storage medium may be implemented by any type of volatile or non-volatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk. Readable storage media can be any available media that can be accessed by a general purpose or special purpose computer.
An exemplary readable storage medium is coupled to the processor such the processor can read information from, and write information to, the readable storage medium. Of course, the readable storage medium may also be an integral part of the processor. The processor and the readable storage medium may reside in an Application Specific Integrated Circuits (ASIC). Of course, the processor and the readable storage medium may also reside as discrete components in the apparatus.
Those of ordinary skill in the art will understand that: all or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The program may be stored in a computer-readable storage medium. When executed, the program performs steps comprising the method embodiments described above; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.
Claims (12)
1. A debt payment prompting method is applied to a first operator and comprises the following steps:
acquiring electronic certificate information of a defaulting user;
sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not;
receiving related number feedback information sent by the second operator, and adding a mark to the second operator according to the related number feedback information, wherein the related number feedback information is obtained after data encryption desensitization processing is carried out on related numbers by the second operator, and the mark is used for determining whether the related numbers exist in the second operator or not;
and sending a call request to a second operator marked to have the related number, so that the second operator establishes communication between the first operator and the related number according to the call request.
2. The method of claim 1, after the receiving the relevant number feedback information sent by the second operator and adding a label to the second operator according to the relevant number feedback information, further comprising:
displaying the at least one second operator and indicia for each of the second operators;
correspondingly, the sending the call request to the second operator marked as having the related number includes:
and sending a call request to the second operator marked as the related number exists in response to a call trigger operation of the user on the display interface.
3. The method of claim 1, further comprising:
acquiring arrearage information of an arrearage user;
and displaying the arrearage information.
4. A method according to any of claims 1 to 3, wherein after said sending a call request to the second operator marked as having a relevant number, further comprising:
and storing the call information of the call request, wherein the call information comprises at least one of call time, call connection, refund after call and refund amount.
5. The method of claim 4, further comprising, after storing the call information of the call request:
and paying the second operator according to a preset charging mode and the calling information.
6. A arrearage payment promoting method is applied to a second operator and comprises the following steps:
receiving electronic certificate information of a defaulting user sent by a first operator;
inquiring whether a related number exists according to the electronic certificate information, wherein the related number is a telephone number of a defaulting user belonging to a second operator;
if the relevant number is inquired, carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information;
sending the related number feedback information to the first operator;
and receiving a call request sent by the first operator, and establishing communication between the first operator and the related number according to the call request.
7. The utility model provides a device is collected is urged to arrearage, which is applied to first operator, includes:
the first acquisition module is used for acquiring the electronic certificate information of the arrearage user;
the first sending module is used for sending the electronic certificate information to at least one second operator, wherein the electronic certificate information is used for the second operator to inquire whether a related number exists or not;
a first receiving module, configured to receive related number feedback information sent by the second operator, and add a mark to the second operator according to the related number feedback information, where the related number feedback information is obtained after data encryption and desensitization processing is performed on a related number by the second operator, and the mark is used to determine that a related number exists or does not exist in the second operator;
and the second sending module is used for sending a call request to a second operator marked as having the related number so that the second operator establishes communication between the first operator and the related number according to the call request.
8. The utility model provides a device is urged to arrearage, its characterized in that is applied to the second operator, includes:
the second receiving module is used for receiving the electronic certificate information of the arrearage user sent by the first operator;
the inquiry module is used for inquiring whether a related number exists according to the electronic certificate information, wherein the related number is a telephone number of a defaulting user belonging to a second operator;
the first processing module is used for carrying out data encryption desensitization processing on the relevant number to obtain relevant number feedback information if the relevant number is inquired;
a third sending module, configured to send the relevant number feedback information to the first operator;
and the second processing module is used for receiving the call request sent by the first operator and establishing communication between the first operator and the related number according to the call request.
9. A computer device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of arrears as recited in any one of claims 1-5.
10. A computer device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of claim 6.
11. A computer-readable storage medium, wherein the computer-readable storage medium stores computer-executable instructions, which when executed by a processor, implement the arrearage payment method as claimed in any one of claims 1-5.
12. A computer-readable storage medium having computer-executable instructions stored thereon, which when executed by a processor, implement the arrearage payment method of claim 6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210313786.7A CN114679690B (en) | 2022-03-28 | 2022-03-28 | Arrearage payment method, device, equipment and computer storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210313786.7A CN114679690B (en) | 2022-03-28 | 2022-03-28 | Arrearage payment method, device, equipment and computer storage medium |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN114679690A true CN114679690A (en) | 2022-06-28 |
| CN114679690B CN114679690B (en) | 2023-05-16 |
Family
ID=82076678
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202210313786.7A Active CN114679690B (en) | 2022-03-28 | 2022-03-28 | Arrearage payment method, device, equipment and computer storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN114679690B (en) |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20090119264A1 (en) * | 2007-11-05 | 2009-05-07 | Chacha Search, Inc | Method and system of accessing information |
| CN102348180A (en) * | 2010-08-04 | 2012-02-08 | 康佳集团股份有限公司 | Processing method and device for realizing defaulting calling |
| CN108809669A (en) * | 2018-06-19 | 2018-11-13 | 中国联合网络通信集团有限公司 | Group customer underpayment management method and system, group customer framework |
| CN110891267A (en) * | 2019-11-20 | 2020-03-17 | 中国联合网络通信集团有限公司 | Service processing method based on block chain and operator network node |
| CN111835929A (en) * | 2020-07-14 | 2020-10-27 | 中国联合网络通信集团有限公司 | Telephone charge transaction method and system based on block chain |
| CN113657901A (en) * | 2021-07-23 | 2021-11-16 | 上海钧正网络科技有限公司 | Method, system, terminal and medium for managing collection of owing user |
| CN114113731A (en) * | 2021-11-24 | 2022-03-01 | 贵州电网有限责任公司 | Electric energy meter with arrearage reminding function and reminding method |
-
2022
- 2022-03-28 CN CN202210313786.7A patent/CN114679690B/en active Active
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20090119264A1 (en) * | 2007-11-05 | 2009-05-07 | Chacha Search, Inc | Method and system of accessing information |
| CN102348180A (en) * | 2010-08-04 | 2012-02-08 | 康佳集团股份有限公司 | Processing method and device for realizing defaulting calling |
| CN108809669A (en) * | 2018-06-19 | 2018-11-13 | 中国联合网络通信集团有限公司 | Group customer underpayment management method and system, group customer framework |
| CN110891267A (en) * | 2019-11-20 | 2020-03-17 | 中国联合网络通信集团有限公司 | Service processing method based on block chain and operator network node |
| CN111835929A (en) * | 2020-07-14 | 2020-10-27 | 中国联合网络通信集团有限公司 | Telephone charge transaction method and system based on block chain |
| CN113657901A (en) * | 2021-07-23 | 2021-11-16 | 上海钧正网络科技有限公司 | Method, system, terminal and medium for managing collection of owing user |
| CN114113731A (en) * | 2021-11-24 | 2022-03-01 | 贵州电网有限责任公司 | Electric energy meter with arrearage reminding function and reminding method |
Also Published As
| Publication number | Publication date |
|---|---|
| CN114679690B (en) | 2023-05-16 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US11006003B2 (en) | System, smart device and method for apportioning device operations and costs | |
| US10021251B2 (en) | Methods, systems, and products for monitoring service usage | |
| US11283694B2 (en) | System and method providing usage analytics for a mobile device | |
| CN105389487A (en) | Method and apparatus for displaying application information of third party screen lock | |
| CN105320880A (en) | Terminal control method and apparatus | |
| CN113315869A (en) | Content display method and device, electronic equipment and storage medium | |
| CN103941953B (en) | Information processing method and device | |
| CN109034759A (en) | A kind of data transfering method and relevant device | |
| CN114679690A (en) | Arrearage payment promoting method, device, equipment and computer storage medium | |
| CN108763976B (en) | Information display method based on double screens, mobile terminal and storage medium | |
| CN108512803A (en) | Remind the method and device of change account bound phone number | |
| CN111147347A (en) | Prompting method and device for user message in group communication | |
| CN106020983A (en) | Method, device and system for processing virtual resources | |
| CN105608567A (en) | Payment method and device | |
| CN108156206B (en) | Data transfer method, server, client and system | |
| CN108965108A (en) | A kind of information push method and relevant device | |
| CN110544104B (en) | Account determination method and device, storage medium and electronic device | |
| CN113918994A (en) | User information management system, user information management method and storage medium | |
| CN105976175A (en) | Recharging method and terminal | |
| CN111242337A (en) | Online reservation network point system for battery disassembly | |
| CN109462859B (en) | Application management method and server | |
| CN113518155B (en) | Outbound method, device, equipment and medium based on privacy conversation protection platform | |
| CN117835157A (en) | Position information sharing method, device, equipment, medium and product | |
| JP5689493B2 (en) | Mobile terminal and program | |
| CN117222023A (en) | Resource allocation method, device, electronic equipment and storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |