CN114399070B - Self-selection position mounting system for sanitary ware sale - Google Patents

Self-selection position mounting system for sanitary ware sale Download PDF

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CN114399070B
CN114399070B CN202210309177.4A CN202210309177A CN114399070B CN 114399070 B CN114399070 B CN 114399070B CN 202210309177 A CN202210309177 A CN 202210309177A CN 114399070 B CN114399070 B CN 114399070B
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CN114399070A (en
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张彩霞
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Guangzhou Pufeng Technology Co ltd
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Guangzhou Pufeng Technology Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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Abstract

The invention relates to the technical field of after-sale installation of products, in particular to a self-position-selection installation system for the sale of sanitary wares. The system comprises a sales end, a client and a server; the service end comprises a system service unit and an installation service unit. The invention makes the appointment of the installation time after the product order is determined at the sales end, so that the client arranges the time for installing the product according to the self condition, the condition that an installer contacts the client is avoided, the effective communication between the client and the installer is ensured, the condition that the client is not at the product installation place when the installer communicates the client to install the product is avoided, the installer installs the product when the product is sent to each region by registering the installer in each region, the after-sale service of the product is ensured, meanwhile, the matching of the product installation is carried out according to the self condition of the installer, and the matched installer can install the product in the future when the product is installed in the appointed time.

Description

Self-selection position mounting system for sanitary ware sale
Technical Field
The invention relates to the technical field of after-sale installation of products, in particular to a self-selection position installation system for the sale of sanitary ware.
Background
Sanitary wares are like closestool, wash platform after selling, can carry out the service of installation, and the product is selling the back, and the customer can't know whether to have the installer to install, and the customer can only wait until the product arrives the back this moment, just have the time that the installer communicated the installation, and when adopting this kind of method to the product installation, can't arrange the time of oneself, and then appear after the customer leaves the position of the installation of product, the trouble that the installer installed before, lead to the speed of product installation too slow and influence the normal installation speed of product.
Disclosure of Invention
The present invention aims to provide a self-selecting location mounting system for the sale of sanitary wares, which solves the problems set forth in the above background art.
In order to achieve the aim, the invention provides a self-selection position installation system for the sale of sanitary wares, which comprises a sale end, a client end and a service end, wherein the sale end is connected with the client end;
the sales end is used for communicating and selling products between a person selling the products and a client using the client;
the client is used by a client, so that the client can obtain the information of the product through communication with the seller, and the client can determine the buying and selling of the product and the determination of the installation of the product through the client;
the server is used for matching the installation master with the client and communicating information between the installation master and the client after matching is finished;
the server comprises a system service unit and an installation service unit;
the system service unit is used for receiving information transmitted by the sales end and the client, knowing basic information ordered by the client, determining an installation area according to order information of the client and searching installation personnel in the area;
the installation service unit is used for registering installation personnel, and when a customer places an order, the installation personnel binds the order of the customer with own information by determining the order.
As a further improvement of the technical scheme, the sales end comprises a setting module and an appointment module;
the lower module is used for exchanging information of the product between the client and the sales end, and determining the product order after the product information is known;
the reservation module is used for selecting the time for reservation installation by the client.
As a further improvement of the technical scheme, the system service unit comprises an order information extraction module, an appointment analysis module, an area matching module and a task planning module;
the order information extraction module is used for extracting delivery areas of order information set by a customer and determining a position area for installing a product;
the reservation analysis module is used for receiving the product installation time reserved by the reservation module and forming a reservation time instruction according to the reserved time;
the area matching module is used for matching installation personnel at the product installation position according to the product installation position determined by a customer;
and the task planning module is used for combining the information in the region matching module and the task planning module.
As a further improvement of the technical solution, the installation service unit includes an installation registration module, an area prompt module, a selection determination module, and an exchange module;
the installation registration module is used for the installation personnel in different areas to register identity information and determine working areas, so that the information of the installation personnel is input into the system;
the area prompting module is used for receiving the position of a product installation place in the task planning module;
the selection determining module is used for determining whether to receive orders or not by installation personnel according to the installation position of the product and the self condition;
the communication module is used for information communication between the client and the installation personnel of the Anhui.
As a further improvement of the technical solution, the installation service unit further comprises a work planning module, and the work planning module is used for the installation worker to input the work planning of the installation worker into the system, so that the system can learn the working time of the installation worker.
As a further improvement of the technical solution, the system service unit further includes an information interworking module, and the information interworking module is used for communicating with the work planning module and the reservation module to enable data transmission between the service end and the client.
As a further improvement of the technical solution, the client includes a display module and a predetermined module;
the display module is used for displaying which installation personnel who are installed in the product installation area and meet the appointment time, and selecting the installation personnel according to the displayed installation personnel;
the predetermined module is used for determining the installer selected by the display module.
As a further improvement of the technical solution, the system service unit includes a timing matching module, and the installation service unit includes an autonomous prompt module;
the timing matching module is used for positioning the time matched with the installer;
and the autonomous prompting module is used for determining the order of the installer meeting the requirements after the time set in the timing matching module is reached, so that the installer is matched with the order made by the client.
As a further improvement of the technical solution, the system service unit further includes an after-sales communication module, and the client further includes an installation determination module;
the installation determining module is used for determining that the product installation is finished by a client; and the after-sale communication module is used for performing after-sale service on the product after the customer determines that the product is finished.
Compared with the prior art, the invention has the beneficial effects that:
1. in the self-selection position installation system for the sanitary ware sale, the installation time is reserved after a product order is determined at the sale terminal, so that the time for installing the product is arranged by a client according to the self condition, the condition that an installer contacts the client is avoided, the effective communication between the client and the installer is ensured, the condition that the client is not at the product installation site when the installer communicates with the client to install the product is avoided, and the installation speed of the product is accelerated.
2. In the self-selection position installation system for the sanitary ware sale, installation personnel are registered in each area, so that the installation personnel can install products when the products are sent to each area, the after-sale service of the products is guaranteed, meanwhile, the matching of the product installation is carried out according to the self condition of the installation personnel, and the installation personnel matched with the products can be installed at the future when the products are installed in the reserved time, so that the normal installation of the products is guaranteed.
Drawings
FIG. 1 is an overall block diagram of embodiment 1 of the present invention;
fig. 2 is a block diagram of a client according to embodiment 1 of the present invention;
fig. 3 is a block diagram of a server according to embodiment 1 of the present invention;
FIG. 4 is a block diagram of a system service unit according to embodiment 1 of the present invention;
FIG. 5 is a block diagram of an installation service unit according to embodiment 1 of the present invention;
fig. 6 is an overall combination block diagram of embodiment 1 of the present invention.
The various reference numbers in the figures mean:
1. a sales end;
2. a client; 21. a setting module; 22. a reservation module; 23. a display module; 24. a predetermined module; 25. an installation determination module;
3. a server side;
31. a system service unit; 311. an order information extraction module; 312. a reservation analysis module; 313. a region matching module; 314. a mission planning module; 315. an after-sales communication module; 316. an information intercommunication module; 317. a timing matching module;
32. installing a service unit; 321. installing a registration module; 322. a region prompt module; 323. a work planning module; 324. a selection determination module; 325. an alternating current module; 326. and an autonomous prompt module.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be obtained by a person skilled in the art without making any creative effort based on the embodiments in the present invention, belong to the protection scope of the present invention.
Example 1
The invention provides a self-selecting position mounting system for the sale of sanitary wares, which is shown in figures 1-6 and comprises a sale terminal 1, a client terminal 2 and a service terminal 3;
the seller 1 is used for communicating and selling products between a person selling the products and a client using the client 2;
the client side 2 is used by a client, so that the client can obtain information of a product through communication with the sales side 1, and the client can determine the buying and selling of the product and the determination of product installation through the client side 2, so that the purchased product is well matched with an installation master after the client purchases the product, the phenomenon that no installer installs the product after the product arrives is avoided, and the trouble that the client searches for the installer to install the product slowly is reduced;
the sales end 1 comprises a setting module 21 and a reservation module 22;
the ordering module 21 is used for exchanging information of the product between the customer and the selling terminal 1, and determining a product order after the product information is known, so that the selling terminal 1 obtains the information of the order and determines the sending and transportation of the product;
the reservation module 22 is used for the customer to select the time for reservation installation, such as installation from 3 days to 4 days, so that the customer can select the installation time according to the self condition;
the client 2 comprises a display module 23 and a predetermined module 24;
the display module 23 is used for displaying which installation personnel in the product installation area are installed according with the reserved time, and selecting according to the displayed installation personnel;
the predetermining module 24 is used for determining the installer selected by the display module 23 and determining the information of the installer for installing the product;
the server 3 is used for matching between an installer and the client, and after the matching is finished, the information communication between the installer and the client is carried out, so that the time for installation and the installation attention items are determined between the client and the installer;
the server 3 comprises a system service unit 31 and an installation service unit 32;
the system service unit 31 is configured to receive information transmitted by the sales end 1 and the client 2, learn basic information set by a customer, determine an installation area according to order information of the customer, and search for installation personnel in the area, so that the system can perform matching according to the installation personnel in the area and orders of the customer, and each order is matched with an installer for installing a product;
the system service unit 31 includes an order information extraction module 311, a reservation analysis module 312, an area matching module 313, and a mission planning module 314;
the order information extraction module 311 is configured to extract delivery areas of order information issued by a customer and determine a location area where a product is installed, so that the system can match installers who install the product in the area according to the area where the product is installed;
the reservation analyzing module 312 is configured to receive the product installation time reserved by the reservation module 22, and form a reservation time instruction according to the reserved time, so that when the system matches an installer, information of the installer having a work task at the reserved time is removed, and the installer matching the order can install the product of the customer at the reserved time;
the area matching module 313 is used for matching installers at the product installation position according to the product installation position determined by a client, so that information which can help the product installation is displayed on the premise of reserving time;
the task planning module 314 is used for combining the information in the region matching module 313 and the task planning module 314 to form a complete information instruction, so that the system can transmit the information to the installation service unit 32;
the installation service unit 32 is used for registration of an installer, and when a customer places an order, the installer binds the order of the customer with own information by determining the order, so that the installer and the order are matched with each other, and the customer is relieved to buy a product;
the installation service unit 32 includes an installation registration module 321, an area prompt module 322, a selection determination module 324, and a communication module 325;
the installation registration module 321 is used for the installer in different areas to register the identity information and determine the working area, so that the information of the installer is input into the system, and the system can perform area matching according to the information registered by the installer;
the region prompt module 322 is configured to receive the position of the product installation location in the task planning module 314, so that an installer can observe the position of the product to be installed, and the installer can determine whether to take an order or not conveniently;
the selection determination module 324 is used for the installer to determine whether to receive the order according to the installation position of the product and the self condition;
the communication module 325 is used for the information communication between the client and the installation personnel of the Anhui to determine the specific time for installing the product, thereby facilitating the butt joint between the installation personnel and the client.
The installation service unit 32 further comprises a work planning module 323, wherein the work planning module 323 is used for the installation worker to input the work plan of the installation worker into the system, so that the system can learn the working time of the installation worker, the installation of the product can be correspondingly matched according to the working time of the installation worker, and the situation that the installation worker matched with the system can not install the product at the reserved time can be prevented.
The system service unit 31 further includes an information interworking module 316, where the information interworking module 316 is used for communicating with the work planning module 323 and the reservation module 22, so as to transmit data between the service end 3 and the client end 2, so that information input by the client can be transmitted to the service end 3, and data displayed by the system service unit 31 and the installation service unit 32 can be displayed in the client end 2, so that the client knows and ensures timely communication between the client end 2 and the service end 3.
The system service unit 31 includes a timing matching module 317, and the installation service unit 32 includes an autonomous prompting module 326;
the timing matching module 317 is used for positioning the time matched with the installer, so that the condition that the client is worried due to overlong matching time is avoided;
the autonomous prompting module 326 is configured to determine an order for an installer meeting requirements after the time set in the timing matching module 317 is reached, so that the installer matches the order made by the customer, and the situation that the installer matches the order because the installer does not watch the system is avoided.
The system service unit 31 further includes an after-sales communication module 315, and the client 2 further includes an installation determination module 25;
the installation determination module 25 is used for the customer to determine that the installation of the product is completed;
the after-market communication module 315 is used to perform after-market services on the product after the customer determines that the product is complete.
When the system is used, a customer exchanges product information with the sales terminal 1 through the ordering module 21, after the customer confirms to purchase a product and orders, the customer makes an installation time reservation through the reservation module 22, for example, how long time to install after express delivery, at the moment, the order information extraction module 311 extracts information of an order ordered by the customer, obtains an installation address of the customer product, and forms a reservation instruction through the reservation analysis module 312, the area matching module 313 searches installers for installation of a product area, and the task planning module 314 combines information in the area matching module 313 and the task planning module 314 to form a complete information instruction, so that the system transmits information to the information intercommunication module 316, the information intercommunication module 316 transmits the information to the area prompt module 322, and the area prompt module 322 displays the installation position of the product for the installers, the installer determines the order of installing the product through the selection determination module 324, and simultaneously, the installer formulates a work plan through the work plan module 323, so that when the system is matched with the installer in the reservation period, the installers not in the reservation period are eliminated, and the product can be normally installed;
when the timing matching module 317 senses that no installer is matched with the order within a period of time, the information in the task planning module 314 is transmitted to the display module 23 through the information interworking module 316, so that the customer selects an installer, determines the selected installer through the predetermining module 24, and prompts the installer through the self-prompting module 326 after the customer determines;
after the order matching is completed, the communication module 325 allows the customer and the installer to communicate with each other, so that the customer and the installer can determine the specific installation time.
The foregoing shows and describes the general principles, essential features, and advantages of the invention. It will be understood by those skilled in the art that the present invention is not limited to the embodiments described above, and the preferred embodiments of the present invention are described in the above embodiments and the description, and are not intended to limit the present invention. The scope of the invention is defined by the appended claims and equivalents thereof.

Claims (5)

1. A self-selecting location mounting system for the sale of sanitary ware, characterized in that: comprises a sales end (1), a client (2) and a server (3);
the sales end (1) is used for communicating and selling products between a person selling the products and a client using the client (2);
the client (2) is used by a client, so that the client can obtain information of the product through communication with the sales end (1), and the client can determine the buying and selling of the product and the determination of the installation of the product through the client (2);
the server (3) is used for matching the installation master with the client and communicating information between the installation master and the client after matching is finished;
the server (3) comprises a system service unit (31) and an installation service unit (32);
the system service unit (31) is used for receiving information transmitted by the sales end (1) and the client (2), knowing basic information ordered by a customer, determining an installation area according to order information of the customer, and searching installation personnel in the area;
the installation service unit (32) is used for registering installation personnel, and when a customer places an order, the installation personnel binds the order of the customer with own information by determining the order;
the system service unit (31) comprises an order information extraction module (311), a reservation analysis module (312), an area matching module (313) and a task planning module (314);
the order information extraction module (311) is used for extracting delivery areas of order information issued by a customer and determining a position area for installing a product;
the reservation analyzing module (312) is used for receiving the product installation time reserved by the reservation module (22) and forming a reservation time instruction according to the reserved time;
the region matching module (313) is used for matching the installation personnel at the product installation position according to the product installation position determined by the customer;
the task planning module (314) is used for combining the information in the region matching module (313) and the task planning module (314);
the installation service unit (32) comprises an installation registration module (321), an area prompting module (322), a selection determination module (324) and an exchange module (325);
the installation registration module (321) is used for the installation personnel in different areas to register the identity information and determine the working area, so that the information of the installation personnel is input into the system;
the area prompting module (322) is used for receiving the position of a product installation place in the task planning module (314);
the selection determining module (324) is used for determining whether to take an order or not by an installer according to the position of product installation and the condition of the installer;
the communication module (325) is used for the information communication between the client and the installation personnel of the Anhui;
the installation service unit (32) further comprises a work planning module (323), wherein the work planning module (323) is used for the installation worker to input own work plan into the system;
the system service unit (31) comprises a timing matching module (317), the installation service unit (32) comprises an autonomous prompting module (326);
the timing matching module (317) is used for positioning the time of a matched installer;
and the automatic prompting module (326) is used for determining the order of the installer meeting the requirements after the time set in the timing matching module (317) is reached, so that the installer is matched with the order made by the customer.
2. The self-selecting location mounting system for the sale of sanitary wares of claim 1, wherein: the sales end (1) comprises a setting module (21) and a reservation module (22);
the ordering module (21) is used for exchanging information of the product between the customer and the sales end (1), and determining the product order after the product information is known;
the reservation module (22) is used for selecting the time for reserving installation by a client.
3. The self-selecting location mounting system for the sale of sanitary wares of claim 2, wherein: the system service unit (31) further comprises an information intercommunication module (316), and the information intercommunication module (316) is used for communicating with the work planning module (323) and the reservation module (22) to transmit data between the service end (3) and the client (2).
4. A self-selecting location mounting system for the sale of sanitary wares according to claim 1, further comprising: the client (2) comprises a display module (23), a predetermined module (24);
the display module (23) is used for displaying which installation persons meeting the appointment time are installed in the product installation area and selecting the installation persons according to the displayed installation persons;
the predetermined module (24) is used for determining the installer selected by the display module (23).
5. A self-selecting location mounting system for the sale of sanitary wares according to claim 1, further comprising: the system service unit (31) further comprises an after-sale communication module (315), and the client (2) further comprises an installation determination module (25);
the installation determination module (25) is used for determining that the product installation is finished by a client; the after-market communication module (315) is configured to perform after-market servicing of the product after the customer determines that the product is complete.
CN202210309177.4A 2022-03-28 2022-03-28 Self-selection position mounting system for sanitary ware sale Active CN114399070B (en)

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