CN112288544A - Online glass customization system - Google Patents
Online glass customization system Download PDFInfo
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- CN112288544A CN112288544A CN202011229620.4A CN202011229620A CN112288544A CN 112288544 A CN112288544 A CN 112288544A CN 202011229620 A CN202011229620 A CN 202011229620A CN 112288544 A CN112288544 A CN 112288544A
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- 239000011521 glass Substances 0.000 title claims abstract description 77
- 230000000694 effects Effects 0.000 claims abstract description 11
- 238000004891 communication Methods 0.000 claims abstract description 6
- 238000013500 data storage Methods 0.000 claims abstract description 4
- 238000012545 processing Methods 0.000 claims abstract description 4
- 238000009434 installation Methods 0.000 claims description 36
- 239000000463 material Substances 0.000 claims description 22
- 230000005540 biological transmission Effects 0.000 claims description 15
- 238000012790 confirmation Methods 0.000 claims description 6
- 238000000034 method Methods 0.000 claims description 5
- 239000012769 display material Substances 0.000 claims description 4
- 239000002184 metal Substances 0.000 claims description 4
- 229910052751 metal Inorganic materials 0.000 claims description 4
- 239000000919 ceramic Substances 0.000 claims description 3
- 239000013078 crystal Substances 0.000 claims description 3
- 238000005034 decoration Methods 0.000 claims description 3
- 238000011161 development Methods 0.000 claims description 3
- 239000004744 fabric Substances 0.000 claims description 3
- 238000005457 optimization Methods 0.000 claims description 3
- 239000004575 stone Substances 0.000 claims description 3
- 239000005391 art glass Substances 0.000 claims 2
- VYPSYNLAJGMNEJ-UHFFFAOYSA-N Silicium dioxide Chemical compound O=[Si]=O VYPSYNLAJGMNEJ-UHFFFAOYSA-N 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 239000005326 engraved glass Substances 0.000 description 4
- 239000000203 mixture Substances 0.000 description 3
- CDBYLPFSWZWCQE-UHFFFAOYSA-L Sodium Carbonate Chemical compound [Na+].[Na+].[O-]C([O-])=O CDBYLPFSWZWCQE-UHFFFAOYSA-L 0.000 description 2
- 239000004926 polymethyl methacrylate Substances 0.000 description 2
- 239000002994 raw material Substances 0.000 description 2
- 150000003839 salts Chemical class 0.000 description 2
- 238000005070 sampling Methods 0.000 description 2
- 239000000377 silicon dioxide Substances 0.000 description 2
- 235000012239 silicon dioxide Nutrition 0.000 description 2
- 239000000126 substance Substances 0.000 description 2
- 235000019738 Limestone Nutrition 0.000 description 1
- BPQQTUXANYXVAA-UHFFFAOYSA-N Orthosilicate Chemical group [O-][Si]([O-])([O-])[O-] BPQQTUXANYXVAA-UHFFFAOYSA-N 0.000 description 1
- 229920005372 Plexiglas® Polymers 0.000 description 1
- 239000006004 Quartz sand Substances 0.000 description 1
- 230000004075 alteration Effects 0.000 description 1
- TZCXTZWJZNENPQ-UHFFFAOYSA-L barium sulfate Chemical compound [Ba+2].[O-]S([O-])(=O)=O TZCXTZWJZNENPQ-UHFFFAOYSA-L 0.000 description 1
- AYJRCSIUFZENHW-DEQYMQKBSA-L barium(2+);oxomethanediolate Chemical compound [Ba+2].[O-][14C]([O-])=O AYJRCSIUFZENHW-DEQYMQKBSA-L 0.000 description 1
- 239000010428 baryte Substances 0.000 description 1
- 229910052601 baryte Inorganic materials 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 229910021538 borax Inorganic materials 0.000 description 1
- KGBXLFKZBHKPEV-UHFFFAOYSA-N boric acid Chemical compound OB(O)O KGBXLFKZBHKPEV-UHFFFAOYSA-N 0.000 description 1
- 239000004327 boric acid Substances 0.000 description 1
- 229910052681 coesite Inorganic materials 0.000 description 1
- 239000002131 composite material Substances 0.000 description 1
- 229910052906 cristobalite Inorganic materials 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- 235000019795 sodium metasilicate Nutrition 0.000 description 1
- 229910052911 sodium silicate Inorganic materials 0.000 description 1
- 239000004328 sodium tetraborate Substances 0.000 description 1
- 235000010339 sodium tetraborate Nutrition 0.000 description 1
- 239000007787 solid Substances 0.000 description 1
- 229910052682 stishovite Inorganic materials 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
- 239000005341 toughened glass Substances 0.000 description 1
- 229910052905 tridymite Inorganic materials 0.000 description 1
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Images
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0621—Item configuration or customization
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
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- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses an on-line glass customizing system, belonging to the technical field of glass customizing, comprising: the acquisition data processor is used for processing data information; the glass customizing end is connected with the data acquisition processor and used for inputting the glass requirements of a user; the customer service end is connected with the acquisition data processor and used for communication between the merchant and the user; the system comprises a my center, a data acquisition processor and a data storage module, wherein the my center is connected with the data acquisition processor and records orders and integral information of users; and the 3D display end is connected with the acquisition data processor. The style required by the user can be quickly obtained, three-dimensional display can be carried out, and the effect of an actual product can be obtained; online customization, short time is needed, and query is convenient and rapid; before sale, during sale and after sale are operated integrally, and the communication is more convenient.
Description
Technical Field
The invention relates to the technical field of glass customization, in particular to an online glass customization system.
Background
Glass is an amorphous inorganic non-metallic material, and is generally prepared by using various inorganic minerals (such as quartz sand, borax, boric acid, barite, barium carbonate, limestone, feldspar, soda ash and the like) as main raw materials and adding a small amount of auxiliary raw materials. Its main components are silicon dioxide and other oxides. The chemical composition of the common glass is Na2SiO3, CaSiO3, SiO2 or Na 2O. CaO.6SiO 2, and the like, and the main component is a silicate double salt which is an amorphous solid with a random structure. The light-transmitting composite material is widely applied to buildings, is used for isolating wind and transmitting light, and belongs to a mixture. Colored glass in which an oxide or salt of a certain metal is mixed to develop a color, tempered glass produced by a physical or chemical method, and the like are also available. Some transparent plastics, such as polymethylmethacrylate, are sometimes also referred to as plexiglas.
The existing glass purchasing mode is generally to directly go to a physical store for purchase, so the purchased glass is generally in the existing style, has no individuation, is various, and is difficult to quickly find the style wanted by the user.
Disclosure of Invention
The invention aims to provide an online glass customization system, which aims to solve the problems that the conventional glass purchasing mode proposed in the background art is generally to directly go to a physical store for purchase, so that the purchased glass is generally in the conventional style, is not personalized, is various in variety and is difficult to quickly find the style desired by the user.
In order to achieve the purpose, the invention provides the following technical scheme: an online glass customization system comprising:
the acquisition data processor is used for processing data information;
the glass customizing end is connected with the data acquisition processor and used for inputting the glass requirements of a user;
the customer service end is connected with the acquisition data processor and used for communication between the merchant and the user;
the system comprises a my center, a data acquisition processor and a data storage module, wherein the my center is connected with the data acquisition processor and records orders and integral information of users;
the 3D display end is connected with the data acquisition processor, and is used for displaying a three-dimensional view map of the glass;
and the AR end is connected with the data acquisition processor and displays the glass based on the AR.
Preferably, the display material of the 3D display end comprises an artistic glass material and other materials, the artistic glass material comprises a frame, a front piece, a middle piece and a rear piece, the material of the front piece comprises embossed glass, vehicle-engraved glass and colored glass, the middle piece is a metal mesh, a gradual change pattern, a snapshot, a landscape pattern or silk cloth, the material of the rear piece comprises embossed glass, vehicle-engraved glass, colored glass and a colored mirror, and the other materials comprise stone, furniture and ceramic tiles.
Preferably, the material of the AR end display comprises glass and other materials, and the display articles formed by the glass comprise crystal products, screens, exterior wall decorations, project floor displays and glass products.
Preferably, the glass customization end comprises a mall, a private customization, an encyclopedia, an optimization function, an installation master end, a short video end and a live broadcast end, the commodity price is displayed on the mall, and the total price is displayed after the market enters the length and width; the private customization needs to upload the file information of the customized product, and the file information of the customized product is uploaded and then sent to a single-line cooperative; the encyclopedias comprise glass knowledge introduction, glass use introduction, glass installation explanation, glass installation case and glass knowledge question and answer; inputting the size of an order, optimizing the size by an optimizing function and outputting reasonable cutting data; according to the release requirements of the user, the platform sends the order to the installation master end, the installation master end conducts order grabbing according to the distance, after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion, meanwhile, the user can appoint the installation master, and after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion; and the short video end and the live broadcast end are used for displaying the effect video during or after installation.
Preferably, the customer service end comprises an automatic reply robot, a customer service grouping end, a multi-channel access end, a plurality of reception mode ends and a chat function end, wherein the customer service grouping end comprises a foreground customer service, an installation customer service, an after-sale customer service and a technology development customer service; the channels of the multi-channel access end comprise websites, public numbers, applets and APPs; the multiple reception mode terminals comprise robot answers and manual reception; the chat function end comprises text sending and voice sending. The method comprises the steps of expression sending, file transmission and voice and video call, wherein the file transmission comprises picture transmission, video transmission and PDF file transmission.
Preferably, the my center comprises an integrating terminal, my orders, my releases, coupons, logistics, after sales, my concerns and shares, the integrating terminal realizes exchange sampling application, the my orders realize order progress tracking, and the my releases realize release demands, release graphics, release videos and release tasks.
Compared with the prior art, the invention has the beneficial effects that:
1) the style required by the user can be quickly obtained in an online customization mode, and the three-dimensional display can be carried out to obtain the effect of an actual product;
2) online customization, short time is needed, and query is convenient and rapid;
3) before sale, during sale and after sale are operated integrally, and the communication is more convenient.
Drawings
FIG. 1 is a logical block diagram of the system of the present invention;
FIG. 2 is a schematic diagram of a 3D display terminal according to the present invention;
FIG. 3 is a diagram of an AR terminal according to the present invention;
FIG. 4 is a view of the composition of the custom end of glass of the present invention;
FIG. 5 is a block diagram of a customer service end according to the present invention;
FIG. 6 is a component view of my center of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In the description of the present invention, it is to be understood that the terms "upper", "lower", "front", "rear", "left", "right", "top", "bottom", "inner", "outer", and the like, indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, are merely for convenience in describing the present invention and simplifying the description, and do not indicate or imply that the device or element being referred to must have a particular orientation, be constructed and operated in a particular orientation, and thus, should not be construed as limiting the present invention.
Example (b):
referring to fig. 1-6, the present invention provides a technical solution: an online glass customization system comprising:
the acquisition data processor is used for processing data information;
the glass customizing end is connected with the data acquisition processor and used for inputting the glass requirements of a user;
the customer service end is connected with the acquisition data processor and used for communication between the merchant and the user;
the system comprises a my center, a data acquisition processor and a data storage module, wherein the my center is connected with the data acquisition processor and records orders and integral information of users;
the 3D display end is connected with the data acquisition processor, and is used for displaying a three-dimensional view map of the glass;
and the AR end is connected with the data acquisition processor and displays the glass based on the AR.
Furthermore, the display material of the 3D display end comprises an artistic glass material and other materials, the artistic glass material comprises a frame, a front piece, a middle piece and a rear piece, the front piece comprises embossed glass, vehicle-engraved glass and colored glass, the middle piece is a metal mesh, a gradual change pattern, a portrait, a landscape pattern or silk cloth, the rear piece comprises embossed glass, vehicle-engraved glass, colored glass and a colored mirror, and the other materials comprise stone, furniture and ceramic tiles.
Further, the material displayed by the AR end comprises glass and other materials, and displayed articles formed by the glass comprise crystal products, screens, exterior wall decorations, project floor display and glass products.
Further, the glass customization end comprises a mall, a private customization, an encyclopedia, an optimization function, an installation master end, a short video end and a live broadcast end, the commodity price is displayed on the mall, and the total price is displayed after the length and the width are input on the mall; the private customization needs to upload the file information of the customized product, and the file information of the customized product is uploaded and then sent to a single-line cooperative; the encyclopedias comprise glass knowledge introduction, glass use introduction, glass installation explanation, glass installation case and glass knowledge question and answer; inputting the size of an order, optimizing the size by an optimizing function and outputting reasonable cutting data; according to the release requirements of the user, the platform sends the order to the installation master end, the installation master end conducts order grabbing according to the distance, after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion, meanwhile, the user can appoint the installation master, and after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion; and the short video end and the live broadcast end are used for displaying the effect video during or after installation.
Further, the customer service end comprises an automatic reply robot, a customer service grouping end, a multi-channel access end, a plurality of reception mode ends and a chat function end, wherein the customer service grouping end comprises a foreground customer service, an installation customer service, an after-sale customer service and a technical development customer service; the channels of the multi-channel access end comprise websites, public numbers, applets and APPs; the multiple reception mode terminals comprise robot answers and manual reception; the chat function end comprises text sending and voice sending. The method comprises the steps of expression sending, file transmission and voice and video call, wherein the file transmission comprises picture transmission, video transmission and PDF file transmission.
Further, the my center comprises an integrating terminal, my orders, my releases, coupons, logistics, after sales, my concerns and shares, the integrating terminal realizes exchange sampling application, the my orders realize order progress tracking, and the my releases realize release requirements, release graphics, release videos and release tasks.
While there have been shown and described the fundamental principles and essential features of the invention and advantages thereof, it will be apparent to those skilled in the art that the invention is not limited to the details of the foregoing exemplary embodiments, but is capable of other specific forms without departing from the spirit or essential characteristics thereof; the present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein, and any reference signs in the claims are not intended to be construed as limiting the claim concerned.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (6)
1. An on-line glass customization system, comprising:
the acquisition data processor is used for processing data information;
the glass customizing end is connected with the data acquisition processor and used for inputting the glass requirements of a user;
the customer service end is connected with the acquisition data processor and used for communication between the merchant and the user;
the system comprises a my center, a data acquisition processor and a data storage module, wherein the my center is connected with the data acquisition processor and records orders and integral information of users;
the 3D display end is connected with the data acquisition processor, and is used for displaying a three-dimensional view map of the glass;
and the AR end is connected with the data acquisition processor and displays the glass based on the AR.
2. The system of claim 1, wherein: the display material of 3D show end includes art glass material and other materials, art glass material includes frame, anter, well piece and back part, the material of anter includes knurling glass, car carving glass and colored glass, well piece is metal mesh, gradual change pattern, abstract picture, landscape pattern or silk cloth, the material of back part includes knurling glass, car carving glass, colored glass and colored mirror, other materials include stone material, furniture and ceramic tile.
3. The system of claim 1, wherein: the AR end display material comprises glass and other materials, and display articles formed by the glass comprise crystal products, screens, exterior wall decorations, project floor display and glass products.
4. The system of claim 1, wherein: the glass customization end comprises a mall, a private customization, an encyclopedia, an optimization function, an installation master end, a short video end and a live broadcast end, the commodity price is displayed on the mall, and the total price is displayed after the length and the width are input on the mall; the private customization needs to upload the file information of the customized product, and the file information of the customized product is uploaded and then sent to a single-line cooperative; the encyclopedias comprise glass knowledge introduction, glass use introduction, glass installation explanation, glass installation case and glass knowledge question and answer; inputting the size of an order, optimizing the size by an optimizing function and outputting reasonable cutting data; according to the release requirements of the user, the platform sends the order to the installation master end, the installation master end conducts order grabbing according to the distance, after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion, meanwhile, the user can appoint the installation master, and after confirmation of the two parties, the installation effect corresponding to the installation master end is fed back after completion; and the short video end and the live broadcast end are used for displaying the effect video during or after installation.
5. The system of claim 1, wherein: the customer service end comprises an automatic reply robot, a customer service grouping end, a multi-channel access end, a plurality of reception mode ends and a chat function end, wherein the customer service grouping end comprises a foreground customer service, an installation customer service, an after-sale customer service and a technical development customer service; the channels of the multi-channel access end comprise websites, public numbers, applets and APPs; the multiple reception mode terminals comprise robot answers and manual reception; the chat function end comprises text sending and voice sending. The method comprises the steps of expression sending, file transmission and voice and video call, wherein the file transmission comprises picture transmission, video transmission and PDF file transmission.
6. The system of claim 1, wherein: the method comprises the following steps that the my center comprises an integrating terminal, my orders, my issuing, coupons, logistics, after-sale, my attention and sharing, the integrating terminal realizes exchange sample application, the my orders realize order progress tracking, and the my issuing realizes issuing requirements, issuing graphics and texts, issuing videos and issuing tasks.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011229620.4A CN112288544A (en) | 2020-11-06 | 2020-11-06 | Online glass customization system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011229620.4A CN112288544A (en) | 2020-11-06 | 2020-11-06 | Online glass customization system |
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| Publication Number | Publication Date |
|---|---|
| CN112288544A true CN112288544A (en) | 2021-01-29 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011229620.4A Pending CN112288544A (en) | 2020-11-06 | 2020-11-06 | Online glass customization system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114399070A (en) * | 2022-03-28 | 2022-04-26 | 广州市普丰科技有限公司 | Self-selection position mounting system for sanitary ware sale |
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2020
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| CN114399070A (en) * | 2022-03-28 | 2022-04-26 | 广州市普丰科技有限公司 | Self-selection position mounting system for sanitary ware sale |
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