CN110232617A - A kind of marketing system Internet-based - Google Patents
A kind of marketing system Internet-based Download PDFInfo
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- CN110232617A CN110232617A CN201910465064.1A CN201910465064A CN110232617A CN 110232617 A CN110232617 A CN 110232617A CN 201910465064 A CN201910465064 A CN 201910465064A CN 110232617 A CN110232617 A CN 110232617A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
- H04N7/147—Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals
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- Accounting & Taxation (AREA)
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- Computer Networks & Wireless Communication (AREA)
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention provides a kind of marketing systems Internet-based, in the marketing system, client, sales force, on-site service personnel and technical staff can mutually carry out instant video/audio and exchange, consequently facilitating the sale of commodity and/or service is to achieve the purpose that order, worksheet processing, guidance, transaction, early warning, feedback, operation management.
Description
Technical field
The present invention relates to information data administrative skill field more particularly to marketing systems Internet-based.
Background technique
With the development of the times, people more and more like buying commodity and service on network, in the prior art,
Businessman shows its commodity and service usually in the network platform using text, picture and video etc., this will lead to appearance " blind purchase
Behavior ", i.e. user evaluate commodity and service simply by virtue of text, picture and video etc., or only having by commodity
The moral standing of pass personnel or the credit rating of enterprise just make purchase decision to commodity and service, it is to be understood that this can lead
Family of applying often buys unsatisfactory commodity and service.
Therefore, how to design it is a kind of can provide a user sufficient information, improve user satisfaction based on internet
Marketing system, just become a urgent problem to be solved.
Summary of the invention
In order to solve the above technical problems, the present invention provides a kind of marketing systems Internet-based.It is above-mentioned in order to reach
Purpose, technical scheme is as follows: a kind of marketing system Internet-based, comprising: if server, several clients and
Dry technical staff end, several attendant ends, several national society ends and several sales ends；The client is in game server
When, server obtains identity information transmitted by client, when confirming the identity information is to log in for the first time, server selection
First sales end, while the first video communication between the client and the first sales end is established, and store described first
The Content of Communication of video communication, and corresponding relationship between the identity information and the first sales end is stored in the server；It is described
Server after receiving the first order information transmitted by client, store in the server first order information,
And the corresponding relationship between the identity information and the first order information is established, and select an at least attendant end, and establish
Corresponding relationship between the identity information and a selected at least attendant end.
Optionally, the server obtains the attendant end institute when receiving the log on request at attendant end
Corresponding second order information, selects an at least technical staff end, and at least technical staff end Xiang Suoshu sends the second order letter
It ceases and establishes the second video communication between the attendant end and an at least technical staff end, and store described the
The content of two video communications.
Optionally, when receiving the request for obtaining video communication content transmitted by the national society end, phase is obtained
The video communication content of pass, and the national society end is sent by the video communication content.
Optionally, the server is additionally provided with bank settlement module, and the bank settlement module can be by described mutual
Networking is communicated with banking system, to complete payment settlement function.
Optionally, the server is additionally provided with monitoring memory module, and the monitoring module is able to use artificial intelligence calculation
Method handles the content of the second video communication, when discovery does not meet the content of preset rules, will not meet preset rules
Content be sent to several technical staff ends, several technical staff ends can carry out marking evaluation with attendant end.
Optionally, the client can send order information and scoring information, the server meeting to the server
The scoring information is stored, and establishes the corresponding relationship between the order information and scoring information.
Optionally, described " a selection at least attendant end " specifically includes: obtaining the numerous of several attendant ends
Busy condition selects at least attendant end being in idle condition from several attendant ends.
Optionally, described " a selection at least technical staff end " specifically includes: obtaining the numerous of several technical staff ends
Busy condition selects the technical staff end being in idle condition from several technical staff ends.
Optionally, the server obtains the emotion information of user based on emotion recognition algorithm from the first video communication,
And the emotion information is sent to sales end, the sales end shows the emotion information.
Beneficial effects of the present invention: the embodiment of the invention provides a kind of marketing systems Internet-based, in the sale
In system, client, sales force, on-site service personnel and technical staff can mutually carry out instant video sound according to demand
Frequency exchanges, consequently facilitating the sale of commodity and/or service.
Detailed description of the invention:
Fig. 1 is the marketing system Internet-based in the embodiment of the present invention.
Specific embodiment
The present invention will be further described in detail with reference to the specific embodiments.
The embodiment of the invention provides a kind of marketing systems Internet-based, as shown in Figure 1, comprising:
Server 1, several clients 2 and several technical staff ends 3, several attendant ends 4, several national society ends 5
With several sales ends 6；Here, client 2 and technical staff end 3, attendant end 4, national society end 5 and sales end 6 can be with
For various types of electronic equipments, such as: PC (Personal Computer, personal computer) machine, smart phone or plate
Computer etc..Here, a camera can be set in client 2, technical staff end 3, attendant end 4 and sales end 6
Or several cameras are distributed in around commodity or service.The type of the camera can be smart phone camera, commonly take the photograph
As head, VR (Visual Realty) camera, AR (Augmented Reality, augmented reality) camera and solid are taken the photograph
As head, 360 ° of cameras etc..
For the client 2 in game server 1, server 1 obtains identity information transmitted by client 2, is confirming
The identity information is when logging in for the first time, and server 1 selects the first sales end, while establishing the client 2 and the first sale
The first video communication between end, and the Content of Communication of first video communication is stored, and in the server 1 described in storage
Corresponding relationship between identity information and the first sales end；Here, when client logs in for the first time, need to obtain the identity information of client
(such as: contact method, home address etc.), need that a sales end 6 and the client 2 is selected to carry out the first video later logical
Letter, in the first video communication, sales force can be to client's products Presentation and/or service, and then client may determine whether
Buy the commodity and/or service.Here, server 1 can select an idle sales end 6 as from several sales ends 6
One sales end stores the corresponding relationship between the identity information and the first sales end here in the server 1, so as to obtain
Obtain the client that the client reforms into first sales end.
The server 1 stores institute after receiving the first order information transmitted by client 2 in the server 1
It states the first order information and establishes the corresponding relationship between the identity information and the first order information, and select at least one clothes
Business personnel end 4, and establish the corresponding relationship between the identity information and a selected at least attendant end 4.This
In, after client carries out video communication with sales force, if client determines that buying the product and/or service, client can lead to
Crossing client 2, (order information may include the information such as the title of product, quantity, or clothes to the transmission of server 1 order information
The information such as title, number, the service content of business), server 1 will store the order information later, and need to store the order
Corresponding relationship between information and client identity information can know its corresponding client, Huo Zheke based on the order information
To obtain the corresponding order information of the client.
Here, in practice, certain product needs are made house calls (for example, certain products, which need to provide, on-sites install service
Deng), certain service needs are made house calls, and need to select one or more attendant ends 4 at this time, by these attendant ends 4
Corresponding several attendants provide for client to make house calls, it is to be understood that needs to record service people on the server
Corresponding relationship between member end 4 and order information.
Preferably, the server 1 obtains the attendant end 4 when receiving the log on request at attendant end 4
The second corresponding order information, selects an at least technical staff end 3, and at least technical staff end 3 Xiang Suoshu sends second and orders
Single information and the second video communication between the attendant end 4 and an at least technical staff end 3 is established, and stored
The content of second video communication.Here, attendant is when offer is made house calls, for the quality of the service of improving or right
Attendant instructs, and attendant can be allowed by attendant end 4, and (some problems have can with several technical staff ends 3
Can need multiple technical staff) it communicates, so that technical staff can instruct attendant in real time, so as to
It greatly improves service quality, increases customer satisfaction degree.Here, the quantity of technical staff can be multiple, therefore, can be any
Select several；If technical staff is further divided into dry type and (for example, being good at the type of household electrical appliances, is good at water pipe maintenance type
Deng), so as to select several from certain types of technical staff.
Preferably, when receiving the request for obtaining video communication content transmitted by the national society end 5, phase is obtained
The video communication content of pass, and the national society end 5 is sent by the video communication content.Here, government, company are high
Layer, social supervision personnel etc. can be exercised supervision by the process of the 5 pairs of services in national society end, strong so as to effectively prevent
Wicked, a kind of phenomenon of fighting generation.
Preferably, the server 1 is additionally provided with bank settlement module, and the bank settlement module can be by described mutual
Networking is communicated with banking system, to complete payment settlement function.Here, client is after having submitted order information, Ke Yitong
It crosses bank settlement module and carries out payment operation.
Preferably, the server 1 is additionally provided with monitoring memory module, and the monitoring module is able to use artificial intelligence calculation
Method handles the content of the second video communication, when discovery does not meet the content of preset rules, will not meet preset rules
Content be sent to several technical staff ends 3.Here, which can monitor service quality in real time,
It, can be at once to several technologies when not being inconsistent situation events such as (for example) raping or fight normally and occurring
Personnel end 3 issues early warning；Several technical staff ends can also carry out marking evaluation to attendant end.In addition, national society
Meeting end 5, technical staff end 3 and client 2 can also check the service feelings with guide service personnel by audio frequency and video in real time
Condition, attendant end 4 can also check storage video, audio frequency or check that, just in real time service, attendant end 4 takes in real time
Situation of being engaged in increases the service technical ability of attendant so as to learning and communication.
Preferably, the client 2 can send order information and scoring information, the server 1 to the server 1
The scoring information can be stored, and establishes the corresponding relationship between the order information and scoring information.Here, client be can be with
It gives a mark to the service of attendant.
Preferably, the technical staff end 4 can give a mark to order information described in the server 1, the service
Device 1 can store the scoring information, and establish the corresponding relationship between the order information and scoring information.Here, technology people
Member is also that can give a mark to the service of attendant.
Preferably, described " a selection at least attendant end 4 " specifically includes: obtaining several attendant ends 4
Busy state selects at least attendant end 4 being in idle condition from several attendant ends 4.
" a selection at least technical staff end 3 " specifically includes: obtaining the busy shape at several technical staff ends 3
State selects the technical staff end 3 being in idle condition from several technical staff ends 3.Here it is possible to select idle technology
Personnel provide service for attendant.
Preferably, the server 1 obtains the emotion information of user based on emotion recognition algorithm from the first video communication,
And the emotion information is sent to sales end 6, the sales end 6 shows the emotion information.Here, emotion recognition algorithm can
By include recognition of face, speech recognition, semantics recognition, in the form of identify and intelligent decision and control etc., so as to accurately identify
The emotion model of client out precisely matches the emotion variation of client, dimension, pin in conjunction with affective tag, the mark in database
The personnel of selling can obtain the emotion variation of client in real time, so as to more accurately grasp the psychology variation of client, from
And it easily facilitates sales force and sells product and/or service.
Obviously, the above embodiments are merely examples for clarifying the description, and does not limit the embodiments.It is right
For the field, other different forms of changes or modifications may be made based on the above description.Here it is not necessarily to
Also all embodiments can not be exhaustive.And obvious changes or variations extended from this are still in this hair
Among the protection scope of bright creation.
Claims (9)
1. a kind of marketing system Internet-based characterized by comprising
Server (1), several clients (2) and several technical staff ends (3), several attendant ends (4), several national societies
Hold (5) and several sales ends (6)；
For the client (2) at game server (1), server (1) obtains identity information transmitted by client (2),
Confirm that the identity information is when logging in for the first time, server (1) selects the first sales end, while establish the client (2) with
The first video communication between first sales end, and the Content of Communication of first video communication is stored, and in server (1)
It is middle to store corresponding relationship between the identity information and the first sales end；
The server (1) is after receiving the first order information transmitted by client (2), the storage in server (1)
First order information simultaneously establishes the corresponding relationship between the identity information and the first order information, and selects at least one
Attendant end (4), and establish the corresponding relationship between the identity information and a selected at least attendant end (4).
2. marketing system according to claim 1, it is characterised in that:
It is right to obtain attendant end (4) institute when receiving the log on request at attendant end (4) for the server (1)
The second order information answered, selects an at least technical staff end (3), and at least technical staff end (3) Xiang Suoshu sends second and orders
Single information and the second video communication between the attendant end (4) and an at least technical staff end (3) is established, and
Store the content of second video communication.
3. marketing system according to claim 2, it is characterised in that:
When receiving the request for obtaining video communication content transmitted by the national society end (5), relevant video is obtained
Content of Communication, and the national society end (5) is sent by the video communication content.
4. marketing system according to claim 2, it is characterised in that:
The server (1) is additionally provided with bank settlement module, and the bank settlement module can pass through the internet and silver
Row system communication, to complete payment settlement function.
5. marketing system according to claim 2, it is characterised in that:
The server (1) is additionally provided with monitoring memory module, and the monitoring module is able to use intelligent algorithm to second
The content of video communication is handled, and when discovery does not meet the content of preset rules, the content for not meeting preset rules is sent out
It is sent to several technical staff ends (3).
6. marketing system according to claim 2, it is characterised in that:
The client (2) can send order information and scoring information, the server (1) to the server (1) and can deposit
The scoring information is stored up, and establishes the corresponding relationship between the order information and scoring information.
7. marketing system according to claim 2, which is characterized in that " a selection at least attendant end (the 4) " tool
Body includes:
The busy state for obtaining several attendant ends (4), from several attendant end (4) selections in idle shape
An at least attendant end (4) for state.
8. marketing system according to claim 2, which is characterized in that " a selection at least technical staff end (the 3) " tool
Body includes:
The busy state for obtaining several technical staff ends (3), from several technical staff end (3) selections in idle shape
The technical staff end (3) of state.
9. marketing system according to claim 1, it is characterised in that:
The server (1) obtains the emotion information of user based on emotion recognition algorithm from the first video communication, and will be described
Emotion information is sent to sales end (6), and the sales end (6) shows the emotion information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910465064.1A CN110232617A (en) | 2019-05-30 | 2019-05-30 | A kind of marketing system Internet-based |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910465064.1A CN110232617A (en) | 2019-05-30 | 2019-05-30 | A kind of marketing system Internet-based |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN110232617A true CN110232617A (en) | 2019-09-13 |
Family
ID=67858219
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910465064.1A Withdrawn CN110232617A (en) | 2019-05-30 | 2019-05-30 | A kind of marketing system Internet-based |
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| Country | Link |
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| CN (1) | CN110232617A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112954482A (en) * | 2021-02-04 | 2021-06-11 | 北京高因科技有限公司 | System for realizing on-line video room-viewing and task allocation method |
| CN113159896A (en) * | 2021-04-28 | 2021-07-23 | 中国工商银行股份有限公司 | Online marketing method, device and system for bank financing products |
| CN114399070A (en) * | 2022-03-28 | 2022-04-26 | 广州市普丰科技有限公司 | Self-selection position mounting system for sanitary ware sale |
-
2019
- 2019-05-30 CN CN201910465064.1A patent/CN110232617A/en not_active Withdrawn
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112954482A (en) * | 2021-02-04 | 2021-06-11 | 北京高因科技有限公司 | System for realizing on-line video room-viewing and task allocation method |
| CN112954482B (en) * | 2021-02-04 | 2022-07-05 | 北京数悦科技有限公司 | System for realizing on-line video room-viewing and task allocation method |
| CN113159896A (en) * | 2021-04-28 | 2021-07-23 | 中国工商银行股份有限公司 | Online marketing method, device and system for bank financing products |
| CN114399070A (en) * | 2022-03-28 | 2022-04-26 | 广州市普丰科技有限公司 | Self-selection position mounting system for sanitary ware sale |
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| WW01 | Invention patent application withdrawn after publication | ||
| WW01 | Invention patent application withdrawn after publication |
Application publication date: 20190913 |