CN112954482A - System for realizing on-line video room-viewing and task allocation method - Google Patents
System for realizing on-line video room-viewing and task allocation method Download PDFInfo
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- CN112954482A CN112954482A CN202110155328.0A CN202110155328A CN112954482A CN 112954482 A CN112954482 A CN 112954482A CN 202110155328 A CN202110155328 A CN 202110155328A CN 112954482 A CN112954482 A CN 112954482A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/47—End-user applications
- H04N21/478—Supplemental services, e.g. displaying phone caller identification, shopping application
- H04N21/4788—Supplemental services, e.g. displaying phone caller identification, shopping application communicating with other users, e.g. chatting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/141—Systems for two-way working between two video terminals, e.g. videophone
- H04N7/142—Constructional details of the terminal equipment, e.g. arrangements of the camera and the display
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- Engineering & Computer Science (AREA)
- Multimedia (AREA)
- Signal Processing (AREA)
- General Engineering & Computer Science (AREA)
- Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
- Telephonic Communication Services (AREA)
Abstract
The invention relates to a system for realizing on-line video room-viewing and a task allocation method. The server side is provided with a service personnel information base and a user information base; the server is used for receiving a line video call request initiated by a house buyer, detecting the state of a service staff, realizing video communication connection between a user side and a specified service staff side or a salesman side matched with the system according to the request, and matching proper salesman according to a preset matching rule; the user side is held by a house viewer; the service personnel end is held by the sales personnel. The invention provides a brand-new online video house-watching scheme, which is designed with sound distribution rules to match service personnel and house-watching persons, thereby improving the task transfer efficiency and having strong practicability.
Description
Technical Field
The invention relates to the technical field of internet, in particular to a system for realizing on-line video room-viewing and a task allocation method.
Background
Currently, in most cases, the house buyer can look at the house on the spot under the guidance of the salesperson. However, during an epidemic situation, a customer who has a demand for purchasing a house cannot walk out to walk on the spot to look at the house,
on the premise of protecting personal health and safety, the house is not needed to be seen outside the building selling place, and a technical scheme which is convenient for house purchasers to fully know house information on line is needed to be provided.
Disclosure of Invention
In order to achieve the above object, the present invention provides a system for realizing online video room-viewing, which comprises a user side, a salesperson side and a server side:
the server side is provided with a service personnel information base and a user information base; the server is used for receiving a line video call request initiated by a house buyer, detecting the state of a service staff, realizing video communication connection between a user side and a specified service staff side or a salesman side matched with the system according to the request, and matching proper salesman according to a preset matching rule;
the client is held by the house watching person and used for matching service personnel by the server according to a preset matching rule when the house buying person initiates the online video call request in the second situation;
the service personnel end is held by the salesman and used for receiving an online video call request initiated by a house buyer or participating in a sheet grabbing process.
Further, there are two ways for the user side to initiate the online video call request: the method comprises the steps of directly selecting appointed service personnel and then initiating a request, and selecting a building and then initiating a request.
Further, the method is applied to the system of any one of claims 1-2, and specifically comprises the following steps:
step 1: a user initiates a video call task on line at a user side, if the video call designates a service person, step 2 is executed, otherwise step 3 is executed;
step 2: the server distributes the video call task to a designated service person, and the designated service person receives the task at a service person end point and performs online video band-viewing service;
and step 3: the method specifically comprises the following steps:
step 3.1: the server matches 3 corresponding service personnel from the service personnel information base according to a preset first matching rule; when the number of the service personnel meeting the first matching rule is larger than 3, randomly selecting 3 persons and then executing the step 4; when the number of people is equal to 3, selecting the current 3 people and then executing the step 4; performing step 3.2 when less than 3 persons;
step 3.2: the server supplements and matches corresponding service personnel from a preset service personnel information base according to a preset second matching rule; when the number of the service personnel after supplementing matching is larger than 3, randomly selecting the lacking service personnel, and executing the step 4 after supplementing 3 bits; when the number of the supplemented service personnel is equal to 3, selecting the current 3 persons and then executing the step 4; when the number equals 2, executing the step 4 after selecting the current 2 persons; when the number is equal to 1, distributing the video call task to the service personnel, and executing the step 5; when the number of the people is less than 1, the video call task is closed, and the subsequent steps are not executed;
and 4, step 4: the server sends a list-grabbing instruction to the service staff end of the selected service staff, the service staff performs list-grabbing operation, and the video call task is distributed to the service staff which first robs the list;
and 5: service personnel and users carry out video passing to complete the on-line video house-watching task.
Further, the first matching rule is that the service personnel is responsible for servicing the floor that the user wants to see, and is in a state of being idle.
Further, the second matching rule is that the service personnel is responsible for servicing the city where the building that the user wants to see is located, and is in an idle state.
Further, step 4 specifically includes:
step 4.1, the server simultaneously locks the selected service personnel ends;
step 4.2: if service personnel start to preempt orders within the preset locking time, the server dispatches the video room-watching task to the service personnel which are preempted first and does not execute the subsequent steps; and if no service personnel takes the order within the preset locking time, the server unlocks the service personnel selected in the step 4.2 and returns to the step 3.
Furthermore, the method also comprises an execution time number supervision process, wherein the process supervises the execution time number in the step 3, and when the 3 rd execution is carried out, if no person takes an order, the server randomly extracts a service person for carrying out bottom-of-pocket distribution.
Further, in the method, the server locks the service personnel end through the redis.
Further, the server sends a ticket grabbing instruction to the service staff end of the selected service staff through the webSocket.
Further, the predetermined lock-up time is 20 seconds.
The invention has the beneficial effects that:
the invention provides a brand-new online video house-watching scheme, which is designed with sound distribution rules to match service personnel and house-watching persons, thereby improving the task transfer efficiency and having strong practicability.
Detailed Description
The invention provides an online house watching system which comprises a user side, a salesman side and a server side.
The server side is provided with a service personnel information base and a user information base, and an account is configured for each service personnel; the server is used for receiving an online video call request initiated by a house buyer, detecting the state of a service staff, realizing video communication connection between a user side and a specified service staff side or a salesman side matched with the system according to the request, and matching proper salesman according to a preset rule;
the user side is held by the house buyer and is used for the house buyer to initiate an online video call request. There are two ways for a user to initiate an online video call request: the method comprises the steps of directly selecting appointed service personnel and then initiating a request, and selecting a building and then initiating a request. The second case requires the server to match the service personnel according to a predetermined matching rule.
The online video call may employ existing techniques.
The service personnel end is held by the salesman and used for receiving an online video call request initiated by a house buyer or participating in a sheet grabbing process.
The following describes a specific operation method of the above system:
the method specifically comprises the following steps:
step 1: a user initiates a video call task on line at a user side, if the video call designates a service person, step 2 is executed, otherwise step 3 is executed;
step 2: the server distributes the video call task to a designated service person, and the designated service person receives the task at a service person end point and performs online video band-viewing service;
and step 3: the method specifically comprises the following steps:
step 3.1: the server matches 3 corresponding service personnel from the service personnel information base according to a preset first matching rule; when the number of the service personnel meeting the first matching rule is larger than 3, randomly selecting 3 persons and then executing the step 4; when the number of people is equal to 3, selecting the current 3 people and then executing the step 4; performing step 3.2 when less than 3 persons;
the first matching rule is that the service personnel is responsible for servicing the floor that the user wants to see, and the status is in an idle state.
Step 3.2: the server supplements and matches corresponding service personnel from a preset service personnel information base according to a preset second matching rule; when the number of the service personnel after supplementing matching is larger than 3, randomly selecting the lacking service personnel, and executing the step 4 after supplementing 3 bits; when the number of the supplemented service personnel is equal to 3, selecting the current 3 persons and then executing the step 4; when the number equals 2, executing the step 4 after selecting the current 2 persons; when the number is equal to 1, distributing the video call task to the service personnel, and executing the step 5; when the number of the people is less than 1, the video call task is closed, and the subsequent steps are not executed;
the second matching rule is that the service personnel is responsible for servicing the city where the building that the user wants to see is located and is in an idle state.
And 4, step 4: the server sends a list-grabbing instruction to the service staff end of the selected service staff, the service staff performs list-grabbing operation, and the video call task is distributed to the service staff which first robs the list;
the step 4 specifically comprises the following steps:
step 4.1, the server simultaneously locks the selected service personnel ends;
step 4.2: if service personnel start to preempt orders within the preset locking time, the server dispatches the video room-watching task to the service personnel which are preempted first and does not execute the subsequent steps; and if no service personnel takes the order within the preset locking time, the server unlocks the service personnel selected in the step 4.2 and returns to the step 3.
And 5: service personnel and users carry out video passing to complete the on-line video house-watching task.
Preferably, the method further includes a process of performing number supervision, where the process supervises the number of times step 3 is performed, and when no one receives an order in the 3 rd execution, the server randomly extracts one person to perform the bottom-of-pocket allocation.
Preferably, each circulation is not assignable to the same service person (excluding the case of lack of staff, the same person may be reassigned if there is a lack of staff). To ensure the fairness of allocation, the allocation is not performed one by one in sequence (because the latter person may not be able to directly reach the video list if the amount of the list is insufficient), and a random strategy is adopted, for example, 50 people can be found to serve the city, the video of the building is watched, and 50 people all start the order receiving mode, and 3 bits are randomly drawn for allocation.
In the method, the server locks the service personnel end through redis to prevent other video lists from being distributed to the same personnel to cause service conflict, and after the distribution is successful, the server transmits signals through webSocket to inform the service personnel to carry out online video band-viewing service.
The server transmits a signal to inform the order receiving (the system and the App popup window are provided with rings for prompting, and the nail transmits a message to inform the service personnel of order grabbing through the webSocket.
When the order is taken (who is the first place to receive the order and the video order is distributed to who), the order taking time is 20s, the selected service personnel end is locked, the locking time is less than or equal to 20s, and the longest locking time is 20 s.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.
Claims (10)
1. The utility model provides a system for realizing online video sees room which characterized in that includes user side, sales force end, server end:
the server side is provided with a service personnel information base and a user information base; the server is used for receiving a line video call request initiated by a house buyer, detecting the state of a service staff, realizing video communication connection between a user side and a specified service staff side or a salesman side matched with the system according to the request, and matching proper salesman according to a preset matching rule;
the client is held by the house watching person and used for matching service personnel by the server according to a preset matching rule when the house buying person initiates the online video call request in the second situation;
the service personnel end is held by the salesman and used for receiving an online video call request initiated by a house buyer or participating in a sheet grabbing process.
2. The system for realizing online video room viewing as claimed in claim 1, wherein the client initiates the online video call request in two ways: the method comprises the steps of directly selecting appointed service personnel and then initiating a request, and selecting a building and then initiating a request.
3. A task allocation method for realizing on-line video room-viewing is applied to the system of any one of claims 1-2, and specifically comprises the following steps:
step 1: a user initiates a video call task on line at a user side, if the video call designates a service person, step 2 is executed, otherwise step 3 is executed;
step 2: the server distributes the video call task to a designated service person, and the designated service person receives the task at a service person end point and performs online video band-viewing service;
and step 3: the method specifically comprises the following steps:
step 3.1: the server matches 3 corresponding service personnel from the service personnel information base according to a preset first matching rule; when the number of the service personnel meeting the first matching rule is larger than 3, randomly selecting 3 persons and then executing the step 4; when the number of people is equal to 3, selecting the current 3 people and then executing the step 4; performing step 3.2 when the number of people is less than 3;
step 3.2: the server supplements and matches corresponding service personnel from a preset service personnel information base according to a preset second matching rule; when the number of the service personnel after supplementing matching is larger than 3, randomly selecting the lacking service personnel, and executing the step 4 after supplementing 3 bits; when the number of the supplemented service personnel is equal to 3, selecting the current 3 persons and then executing the step 4; when the number equals 2, executing the step 4 after selecting the current 2 persons; when the number is equal to 1, distributing the video call task to the service personnel, and executing the step 5; when the number of the people is less than 1, the video call task is closed, and the subsequent steps are not executed;
and 4, step 4: the server sends a list-grabbing instruction to the service staff end of the selected service staff, the service staff performs list-grabbing operation, and the video call task is distributed to the service staff which first robs the list;
and 5: service personnel and users carry out video passing to complete the on-line video house-watching task.
4. The method as claimed in claim 3, wherein the first matching rule is that the service staff is responsible for servicing the floor that the user wants to watch, and is in a state of idle.
5. The task allocation method for realizing on-line video room-viewing according to claim 3 or 4, wherein the second matching rule is that the service personnel is responsible for servicing the city where the building desired by the user is located and is in an idle state.
6. The method for realizing task allocation for online video room viewing according to claim 1, wherein the step 4 is specifically as follows:
step 4.1, the server simultaneously locks the selected service personnel ends;
step 4.2: if service personnel start to preempt orders within the preset locking time, the server dispatches the video room-watching task to the service personnel which are preempted first and does not execute the subsequent steps; and if no service personnel takes the order within the preset locking time, the server unlocks the service personnel selected in the step 4.2 and returns to the step 3.
7. The method as claimed in claim 3, further comprising a process for monitoring the number of execution of step 3, wherein the process monitors the number of execution of step 3, and if no person takes an order during the 3 rd execution, the server randomly extracts a service person for performing bottom-of-pocket allocation.
8. The method for distributing tasks to realize online video room-viewing as claimed in claim 3, wherein in the method, the server locks the server side through redis.
9. The method for realizing task allocation of online video room viewing as claimed in claim 3, wherein the server sends a ticket order grabbing instruction to the service staff end of the selected service staff through webSocket.
10. The method as claimed in claim 6, wherein the predetermined lock-in time is 20 seconds.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202110155328.0A CN112954482B (en) | 2021-02-04 | 2021-02-04 | System for realizing on-line video room-viewing and task allocation method |
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| CN202110155328.0A CN112954482B (en) | 2021-02-04 | 2021-02-04 | System for realizing on-line video room-viewing and task allocation method |
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| CN112954482B CN112954482B (en) | 2022-07-05 |
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| CN108921646A (en) * | 2018-06-08 | 2018-11-30 | 宋柯 | On a kind of Support Line and the Management System on Public Rooms and method of offline businesses' pooling of interests |
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| CN112200697A (en) * | 2020-12-04 | 2021-01-08 | 深圳市房多多网络科技有限公司 | Remote video room watching method, device, equipment and computer storage medium |
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2021
- 2021-02-04 CN CN202110155328.0A patent/CN112954482B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20160203536A1 (en) * | 2015-01-12 | 2016-07-14 | Pink Think, LLC | Dedicated online-retail-shopping system and method |
| CN108921646A (en) * | 2018-06-08 | 2018-11-30 | 宋柯 | On a kind of Support Line and the Management System on Public Rooms and method of offline businesses' pooling of interests |
| CN110232617A (en) * | 2019-05-30 | 2019-09-13 | 于子超 | A kind of marketing system Internet-based |
| CN112200697A (en) * | 2020-12-04 | 2021-01-08 | 深圳市房多多网络科技有限公司 | Remote video room watching method, device, equipment and computer storage medium |
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| CN112954482B (en) | 2022-07-05 |
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