CN111275222A - Online sales application processing method of gas system, terminal and storage medium - Google Patents

Online sales application processing method of gas system, terminal and storage medium Download PDF

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CN111275222A
CN111275222A CN202010063177.1A CN202010063177A CN111275222A CN 111275222 A CN111275222 A CN 111275222A CN 202010063177 A CN202010063177 A CN 202010063177A CN 111275222 A CN111275222 A CN 111275222A
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identity information
server
gas system
matching
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江龑
杨光
谢庆笙
钟晓明
刘晓慧
于波
廖敏
宋宇
胡鹏
邹旺
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Shenzhen Saiyite Information Technology Co Ltd
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    • G06Q30/06Buying, selling or leasing transactions
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    • G06Q50/06Energy or water supply
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16Human faces, e.g. facial parts, sketches or expressions
    • G06V40/172Classification, e.g. identification

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Abstract

The invention discloses a processing method, a terminal and a storage medium for online sales application of a gas system, wherein the method comprises the following steps: acquiring face information of a user through a camera, and identifying the identity information of the user according to the face information; acquiring the identity information input by the user, and matching the identity information input by the user with the recognized identity information; when the matching is successful, searching and displaying the idle time period of each worker in the server, and generating a corresponding reservation order according to the idle time period selected by the user; and sending the reservation order to the server, and receiving and displaying a reservation result fed back by the server. The invention realizes the function of selling the account on line on the basis of the existing user information, thereby avoiding the complex flow of selling the account from the line to the business hall and providing convenience for the use of the user; meanwhile, the idle time period in the server is inquired, so that the idle time period is reasonably reserved, and the processing efficiency of user account cancellation is improved.

Description

Online sales application processing method of gas system, terminal and storage medium
Technical Field
The invention relates to the technical field of gas, in particular to an online sales application processing method, terminal and storage medium for a gas system.
Background
The fuel gas is a general term of gas fuel, and can be combusted to release heat for urban residents and industrial enterprises; the gas is of various types, mainly including natural gas, artificial gas, liquefied petroleum gas, methane and coal gas.
At present, most families use pipeline gas, and the process of opening and selling accounts is involved in the use process of the pipeline gas.
In the prior art, the gas sales service needs to go to an off-line business hall for handling, the sales service is complex, time-consuming and labor-consuming, so that great invariance is brought to clients, and the requirements of information-based and intelligent construction are not met.
Accordingly, the prior art is yet to be improved and developed.
Disclosure of Invention
The invention provides a method, a terminal and a storage medium for processing online sales application of a gas system, aiming at the defects of the prior art, and the invention realizes the online sales function on the basis of the existing user information, thereby avoiding the complex flow of selling the sales from an offline to a business hall and providing convenience for the use of users; meanwhile, the idle time period in the server is inquired, so that the idle time period is reasonably reserved, and the processing efficiency of user account cancellation is improved.
The technical scheme adopted by the invention for solving the technical problem is as follows:
in a first aspect, the present invention provides a processing method for an online sales application of a gas system, wherein the processing method for an online sales application of a gas system includes the following steps:
acquiring face information of a user through a camera, and identifying the identity information of the user according to the face information;
acquiring the identity information input by the user, and matching the identity information input by the user with the recognized identity information;
when the matching is successful, searching and displaying the idle time period of each worker in the server, and generating a corresponding reservation order according to the idle time period selected by the user;
and sending the reservation order to the server, and receiving and displaying a reservation result fed back by the server.
Further, the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information also includes:
and displaying a processing interface for the online customer cancellation application according to the operation of the user.
Further, the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information specifically includes the following steps:
entering a face recognition system according to the operation of the user;
prompting the user to input face information under a specified action through a processing interface, and acquiring the face information input by the user through a camera;
and identifying the face information according to a face identification technology to obtain identity information corresponding to the face information.
Further, the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information specifically includes the following steps:
acquiring identity information input by the user in a processing interface;
and matching the identity information input by the user with the identified identity information, and displaying a matching result in a processing interface.
Further, when the matching is successful, searching and displaying the idle time period of each worker in the server, and generating a corresponding reservation order according to the idle time period selected by the user specifically comprises the following steps:
when the matching is successful, acquiring a sales number input by the user;
sending the sales number to the server, and sending a query request to the server;
searching for idle information in the server according to the query request, and displaying an idle time period and corresponding personnel information according to the idle information;
and generating a corresponding reservation order according to the idle time period selected by the user and the sales number input by the user.
Further, the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information further includes:
and when the matching fails, prompting the user to perform re-verification.
Further, the method for sending the reservation order to the server and receiving and displaying the reservation result fed back by the server specifically comprises the following steps:
sending the reservation order to the server so as to store the reservation order through the server;
and receiving a reservation result fed back by the server, and displaying the reservation order and the reservation result on a processing interface.
Further, the method sends the reservation order to the server, receives and displays a reservation result fed back by the server, and then further comprises:
and inquiring the sales processing state in the server according to the operation of the user, and displaying the processing progress on a processing interface according to the sales processing state.
In a second aspect, the present invention provides a terminal, including: a processor and a memory coupled to the processor;
the memory stores a gas system online sales application processing program, and the gas system online sales application processing program is used for realizing the operation of the gas system online sales application processing method according to the first aspect when executed by the processor.
In a third aspect, the present invention provides a storage medium, where the storage medium stores a processing program for online sales application of a gas system, and the processing program is used to implement the operation of the processing method for online sales application of a gas system according to the first aspect when being executed by a processor.
The invention adopts the technical scheme and has the following effects:
the identity information of the user is acquired through the face recognition technology, so that the safety of user sales is ensured; meanwhile, the idle time period of idle personnel in the server is searched, so that the reservation success rate and the customer sales efficiency are improved; the invention realizes the function of selling the account on line on the basis of the existing user information, thereby avoiding the complex flow of selling the account from the line to the business hall and providing convenience for the use of the user; meanwhile, the idle time period in the server is inquired, so that the idle time period is reasonably reserved, and the processing efficiency of user account cancellation is improved.
Drawings
FIG. 1 is a flow chart of a method for processing an online sales request of a gas system according to a preferred embodiment of the present invention.
FIG. 2 is a schematic diagram of an online sales process interface in accordance with the preferred embodiment of the present invention.
FIG. 3 is a schematic diagram of a face authentication interface according to a preferred embodiment of the invention.
FIG. 4 is a flow chart illustrating an online account cancellation process according to a preferred embodiment of the present invention.
Fig. 5 is a functional diagram of a terminal according to a preferred embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer and clearer, the present invention is further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Example one
As shown in fig. 1, this embodiment provides a processing method for an online sales application of a gas system, which is used for a sales processing service of a gas service, and is characterized in that the method includes the following steps:
step S100, acquiring face information of a user through a camera, and identifying the identity information of the user according to the face information.
In this embodiment, the online sales application processing method for the gas system is applied to a terminal, where the terminal includes a computer, a mobile terminal, an intelligent terminal, and other devices; the terminal is provided with a camera for face recognition, and is provided with an application program, a public number, a small program and the like for gas online sales service.
In specific implementation, the user is required to log in a processing system for processing the gas sales service in the terminal; when logging in, the processing system can be logged in through an application program or a public number; and when the user successfully logs in the processing system, entering a processing interface for online sales, as shown in fig. 2, wherein in the processing interface, the terminal performs corresponding gas sales processing services according to the operation of the user.
Namely, before the step 100, the method further comprises the following steps:
and 001, displaying a processing interface for the online customer cancellation application according to the operation of the user.
In this embodiment, the identity information of the user may be input in the processing interface, where the identity information includes name information, a certificate number, and a mobile phone number of the user; when entering the processing interface, the user is required to input corresponding identity information in the processing interface so as to verify the identity information input by the user.
When the identity information input by the user is verified, the terminal is connected to a public security system and verifies the identity information input by the user through the public security system and a face recognition technology; as shown in fig. 3, a corresponding face recognition interface is provided in the face recognition system, and the user can input face information in the face recognition interface; specifically, when the face recognition verification is performed on the user, the face information of the user may be acquired through a camera of the terminal, where the face information may be face information under a specified action, for example, face information under actions such as mouth opening, blinking, and head shaking; after the user inputs the face information, the terminal acquires the face information and identifies the face information according to a face identification technology; and after the face information is identified, obtaining identity information corresponding to the face information.
Namely, the step S100 specifically includes the following steps:
step S110, entering a face recognition system according to the operation of the user;
step S120, prompting the user to input face information under the appointed action through a processing interface, and acquiring the face information input by the user through a camera;
step S130, the face information is identified according to a face identification technology, and identity information corresponding to the face information is obtained.
In the embodiment, the face information input by the user is identified and verified through the face identification technology to obtain the identity information corresponding to the face information, so that the identity information input by the user is matched with the identified identity information, the safety of the user is guaranteed, and the condition that a non-owner user transacts a seller is avoided.
As shown in fig. 1, the online sales request processing method of the gas system further includes the following steps:
step S200, obtaining the identity information input by the user, and matching the identity information input by the user with the recognized identity information.
In this embodiment, after obtaining the identity information corresponding to the face information, the terminal may obtain the identity information input by the user, that is, the name information, the certificate number, and the mobile phone number input by the user; matching the input identity information with the recognized identity information, for example, whether the matched name is consistent or not, whether the certificate number is consistent or not, and the like; if the matching is successful, the identity information input by the user is represented as user identity information; at this time, the subsequent customer-canceling procedure can be carried out according to the customer-canceling number input by the user; and if the matching fails, popping up a corresponding prompt box, and displaying the matching result and corresponding prompt information through the prompt box, for example, prompting the user to perform re-verification.
That is, the step S200 specifically includes the following steps:
step S210, acquiring the identity information input by the user in a processing interface;
step S220, matching the identity information input by the user with the identified identity information, and displaying a matching result in a processing interface.
In the embodiment, the safety of user cancellation of the user is ensured by verifying the identity information input by the user; and the matching result is displayed in the processing interface, so that the user can conveniently perform subsequent user canceling procedures according to the matching result.
As shown in fig. 1, the online sales request processing method of the gas system further includes the following steps:
and step S300, when the matching is successful, searching and displaying the idle time periods of all the working personnel in the server, and generating a corresponding reservation order according to the idle time periods selected by the user.
In this embodiment, when the terminal is successfully matched, the terminal prompts the user to input a sales number of the sales required to be sold in the processing interface; the number of the account sales is consistent with the number of the user when the user opens the account; by inputting the sales number in the processing interface, the user information of the user, such as identity information, address information, gas consumption information and the like, can be queried.
When the user inputs the sales number, the terminal acquires the sales number input by the user and sends the sales number to a server; the terminal sends an inquiry request to the server at the same time of sending the sales number, so as to inquire the idle information in the server through the inquiry request; when the server receives the sales number and the query request sent by the terminal, the server grants the terminal query authority so as to facilitate the terminal to query; during query, the terminal queries idle personnel in a service system and idle time periods corresponding to the idle personnel, and displays the queried idle information in a processing interface, so that a user can select the corresponding idle time periods and the idle personnel in the processing interface.
After the user selects the corresponding idle time period and the idle personnel, the terminal generates a corresponding reservation order according to the idle time period selected by the user, the idle personnel and the input sales number; so that the user can conveniently process the corresponding service through the booking engineer of the booking order.
Namely, the step S300 specifically includes the following steps:
step S310, when the matching is successful, acquiring a sales number input by the user;
step S320, sending the sales number to the server, and sending a query request to the server;
step S330, searching for idle information in the server according to the query request, and displaying idle time periods and corresponding personnel information according to the idle information;
step S340, generating a corresponding reservation order according to the idle period selected by the user and the sales number input by the user.
In the embodiment, the idle information in the server can be inquired by sending the sales number input by the user to the server and sending the inquiry request to the server, and the idle time period and the corresponding personnel information are displayed according to the idle information; and after the idle information is obtained through inquiry, the corresponding reservation order is generated, so that the reservation success rate of the customer sales service can be improved, and the customer sales processing efficiency is improved.
As shown in fig. 1, the online sales request processing method of the gas system further includes the following steps:
and step S400, sending the reservation order to the server, and receiving and displaying a reservation result fed back by the server.
In this embodiment, after the terminal generates a corresponding reservation order, the terminal sends the reservation order to the server, so as to store the reservation order through the server; the server sends the reservation result to the terminal according to the operation of the staff; and when the terminal receives the reservation result fed back by the server, displaying the reservation order and the reservation result on a processing interface so as to facilitate the user to inquire and track the processing state.
That is, the step S400 specifically includes the following steps:
step S410, sending the reservation order to the server so as to store the reservation order through the server;
and step S420, receiving the reservation result fed back by the server, and displaying the reservation order and the reservation result on a processing interface.
In this embodiment, when the user needs to query the processing state of the sales service, a query button may be clicked in a processing interface of the terminal, and at this time, the terminal queries the sales processing state in the server according to the operation of the user and displays a processing progress on the processing interface according to the sales processing state, so that the user can know the processing state of the sales service.
Namely, after the step S400, the following steps are further included:
and S500, inquiring the sales processing state in the server according to the operation of the user, and displaying the processing progress on a processing interface according to the sales processing state.
The following embodiments of the present invention are illustrated by specific examples, which, as shown in fig. 4, when implemented, include the following steps:
s1, start;
s2, entering public security face recognition by the owner, inputting the ID card number and the mobile phone number, recording a video according to the prompt, and performing identity verification;
s3, judging whether the verification is passed; if yes, go to step S4; if not, go to step S2;
s4, acquiring the name, certificate number and mobile phone number of the owner;
s5, inputting a customer number of the sales account;
s6, reserving a sales account;
s7, dispatching the order operation;
s8, settling the gas bill;
and S9, ending.
Compared with the existing sales processing method, the online sales application processing method in the embodiment has the following advantages:
in the embodiment, at the beginning of applying for a sales account, the notice items of the application types are displayed, so that the operation of a client is more definite; the information of the applicant is acquired through face recognition, so that the safety of the user who sells the user is guaranteed; moreover, bound customer information is inquired, and workers are reserved according to the idle time period to stop air supply and block, so that the reservation success rate is improved.
Example two
As shown in fig. 5, the present embodiment provides a terminal, including: a processor 10 and a memory 20 connected to the processor 10;
the memory 20 stores a gas system online sales application processing program, and the gas system online sales application processing program is used for implementing the operation of the gas system online sales application processing method according to the first embodiment when being executed by the processor 10; as described above.
EXAMPLE III
The present embodiment provides a storage medium, where the storage medium stores a gas system online sales application processing program, and when the gas system online sales application processing program is executed by a processor, the gas system online sales application processing program is used to implement the operation of the gas system online sales application processing method according to the first embodiment; as described above.
In conclusion, the identity information of the user is acquired through the face recognition technology, so that the identity authenticity of the user is ensured; meanwhile, the idle time period of idle personnel in the server is searched, so that the reservation success rate and the customer sales efficiency are improved; the invention realizes the function of selling the account on line on the basis of the existing user information, thereby avoiding the complex flow of selling the account from the line to the business hall and providing convenience for the use of the user; meanwhile, the idle time period in the server is inquired, so that the idle time period is reasonably reserved, and the processing efficiency of user account cancellation is improved.
Of course, it will be understood by those skilled in the art that all or part of the processes of the methods of the above embodiments may be implemented by a computer program instructing relevant hardware (such as a processor, a controller, etc.), and the program may be stored in a computer readable storage medium, and when executed, the program may include the processes of the above method embodiments. The storage medium may be a memory, a magnetic disk, an optical disk, etc.
It is to be understood that the invention is not limited to the examples described above, but that modifications and variations may be effected thereto by those of ordinary skill in the art in light of the foregoing description, and that all such modifications and variations are intended to be within the scope of the invention as defined by the appended claims.

Claims (10)

1. An online sales application processing method of a gas system is characterized by comprising the following steps:
acquiring face information of a user through a camera, and identifying the identity information of the user according to the face information;
acquiring the identity information input by the user, and matching the identity information input by the user with the recognized identity information;
when the matching is successful, searching and displaying the idle time period of each worker in the server, and generating a corresponding reservation order according to the idle time period selected by the user;
and sending the reservation order to the server, and receiving and displaying a reservation result fed back by the server.
2. The gas system online customer cancellation application processing method according to claim 1, wherein the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information further comprises:
and displaying a processing interface for the online customer cancellation application according to the operation of the user.
3. The gas system online customer cancellation application processing method according to claim 1, wherein the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information specifically comprises the steps of:
entering a face recognition system according to the operation of the user;
prompting the user to input face information under a specified action through a processing interface, and acquiring the face information input by the user through a camera;
and identifying the face information according to a face identification technology to obtain identity information corresponding to the face information.
4. The gas system online customer cancellation application processing method according to claim 1, wherein the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information specifically comprises the steps of:
acquiring identity information input by the user in a processing interface;
and matching the identity information input by the user with the identified identity information, and displaying a matching result in a processing interface.
5. The gas system online customer cancellation application processing method according to claim 1, wherein when the matching is successful, idle time periods of respective workers in a server are searched and displayed, and a corresponding reservation order is generated according to the idle time period selected by the user, specifically comprising the steps of:
when the matching is successful, acquiring a sales number input by the user;
sending the sales number to the server, and sending a query request to the server;
searching for idle information in the server according to the query request, and displaying an idle time period and corresponding personnel information according to the idle information;
and generating a corresponding reservation order according to the idle time period selected by the user and the sales number input by the user.
6. The gas system online customer cancellation application processing method according to claim 4, wherein the acquiring the identity information input by the user and matching the identity information input by the user with the recognized identity information, further comprises:
and when the matching fails, prompting the user to perform re-verification.
7. The gas system online customer cancellation application processing method according to claim 6, wherein the reservation order is sent to the server, and a reservation result fed back by the server is received and displayed, specifically comprising the steps of:
sending the reservation order to the server so as to store the reservation order through the server;
and receiving a reservation result fed back by the server, and displaying the reservation order and the reservation result on a processing interface.
8. The gas system online customer cancellation application processing method according to claim 1, wherein the reservation order is sent to the server, and a reservation result fed back by the server is received and displayed, and then further comprising:
and inquiring the sales processing state in the server according to the operation of the user, and displaying the processing progress on a processing interface according to the sales processing state.
9. A terminal, comprising: a processor and a memory coupled to the processor;
the memory stores a gas system online sales application processing program, which when executed by the processor is configured to implement the operations of the gas system online sales application processing method according to any one of claims 1 to 8.
10. A storage medium storing a gas system online sales application processing program, the gas system online sales application processing program being configured to be executed by a processor to perform the operations of the gas system online sales application processing method according to any one of claims 1 to 8.
CN202010063177.1A 2020-01-20 2020-01-20 Online sales application processing method of gas system, terminal and storage medium Pending CN111275222A (en)

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Application publication date: 20200612