CN114360744A

CN114360744A - Remote inquiry method, device and system based on Internet

Info

Publication number: CN114360744A
Application number: CN202111656754.9A
Authority: CN
Inventors: 周大林
Original assignee: Beijing Jingdong Tuoxian Technology Co Ltd
Current assignee: Beijing Jingdong Tuoxian Technology Co Ltd
Priority date: 2021-12-30
Filing date: 2021-12-30
Publication date: 2022-04-15

Abstract

The application provides a remote inquiry method, a device and a system based on the Internet, wherein the method comprises the following steps: after receiving an inquiry order sent by an inquiry terminal, determining a target hospital terminal for processing the inquiry order from a plurality of hospital terminals; sending the inquiry order to a target hospital end; receiving a diagnosis receiving end returned by a target hospital end aiming at an inquiry order; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end. Therefore, the user can realize remote inquiry at different hospital ends through the same inquiry end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

Description

Remote inquiry method, device and system based on Internet

Technical Field

The application relates to the technical field of internet, in particular to a remote inquiry method, a device and a system based on the internet.

Background

Currently, a user can perform a remote inquiry by installing a user terminal corresponding to a hospital terminal in a mobile device. However, if the user needs to perform inquiry at different hospital ends, the user needs to install respective corresponding user ends of the different hospital ends in the mobile device and perform remote inquiry through the corresponding user ends, which easily causes confusion of the user, increases the complexity of user operation, and causes poor remote medical experience of the user.

Disclosure of Invention

The application provides a remote inquiry method, a remote inquiry device and a remote inquiry system based on the Internet.

An embodiment of one aspect of the application provides an internet-based remote inquiry method, which is applied to an internet hospital platform and comprises the following steps: receiving an inquiry order sent by an inquiry terminal; determining a target hospital end for processing the inquiry order from a plurality of hospital ends; sending the inquiry order to the target hospital end; receiving a diagnosis receiving end returned by the target hospital end aiming at the inquiry order; and in the process that the inquiry end and the diagnosis receiving end carry out inquiry communication based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end.

In an embodiment of the present application, in a case where the inquiry order includes doctor information, the determining, from the plurality of hospital ends, a hospital end that processes the inquiry order includes: determining a hospital side to which the doctor information belongs from the plurality of hospital sides; and determining the hospital side to which the doctor information belongs as a target hospital side capable of processing the inquiry order.

In one embodiment of the present application, the method further comprises: acquiring user identification information corresponding to the inquiry order; acquiring electronic medical record information of the user identification information from at least one hospital end in a plurality of hospital ends; acquiring allergy history information in the electronic medical record information; and forwarding the allergy history information to the diagnosis receiving end through the hospital end.

In one embodiment of the present application, the method further comprises: in the process that the receiving end opens an electronic prescription based on a medicine database corresponding to the target hospital end, if the fact that the inventory corresponding to the target medicine name information of the electronic prescription in the medicine database is insufficient is detected, prompt information is sent to the receiving end through the target hospital end, wherein the prompt information is used for judging whether a prescription is opened based on a medicine purchasing platform corresponding to the internet hospital platform; receiving a confirmation instruction aiming at the prompt message; controlling the diagnosis receiving terminal to open the electronic prescription based on the medicine purchasing platform; and sending the electronic prescription to the inquiry terminal.

In one embodiment of the present application, the method further comprises: receiving a medicine purchasing request sent by the inquiry terminal aiming at the electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; and sending the medicine purchasing order to the medicine purchasing platform.

In one embodiment of the present application, the method further comprises: receiving the electronic prescription returned by the hospital end for the inquiry order, wherein the electronic prescription is sent to the target hospital end by the service end; and sending the electronic prescription to the inquiry terminal.

In one embodiment of the present application, the method further comprises: receiving a medicine purchasing request sent by the inquiry terminal aiming at the electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; after the inquiry terminal finishes the payment of the medicine purchasing order, comparing the quantity of each medicine name information in the medicine purchasing order with the stock corresponding to the corresponding medicine name information in the medicine database of the target hospital terminal; under the condition that the quantity of each medicine name information in the medicine order is less than or equal to the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital side, sending the medicine order to the target hospital side; and receiving logistics information returned by the target hospital end aiming at the medicine purchasing order, and forwarding the logistics information to the inquiry end.

In one embodiment of the present application, the method further comprises: sending prompt information to the inquiry terminal under the condition that the quantity of at least one piece of medicine name information in the medicine purchasing order is larger than the inventory quantity of corresponding medicine name information in a medicine database of the target hospital terminal, wherein the prompt information is used for prompting that the inventory corresponding to the target medicine name information of the medicine purchasing order in the target hospital terminal is insufficient, and whether to select a medicine purchasing platform corresponding to the internet hospital platform for purchasing medicine; receiving a confirmation instruction returned by the inquiry terminal aiming at the prompt message; and sending the medicine purchasing order to the medicine purchasing platform.

According to the remote inquiry method based on the internet, after an inquiry order sent by an inquiry end is received, a target hospital end for processing the inquiry order is determined from a plurality of hospital ends; sending the inquiry order to a target hospital end; receiving a diagnosis receiving end returned by a target hospital end aiming at an inquiry order; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end. Therefore, the user can realize remote inquiry at different hospital ends through the same examination receiving end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

In another aspect, an embodiment of the present application provides an internet-based remote inquiry method, where the method is applied to a hospital side, and the method includes: receiving an inquiry order sent by an internet hospital platform, wherein the inquiry order is sent to the internet hospital platform by an inquiry terminal; determining a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order; and in the process that the inquiry end and the diagnosis receiving end carry out inquiry communication based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to an Internet hospital platform.

According to the remote inquiry method based on the internet, the information can be exchanged between the hospital side and the internet hospital platform in real time through data transmission between the hospital side and the internet hospital platform.

In one embodiment of the present application, the method further comprises receiving allergy history information sent by the internet hospital platform for the interrogation order; and sending the allergy history information to the diagnosis receiving terminal.

In one embodiment of the present application, the method further comprises: receiving an electronic prescription returned by the diagnosis receiving end aiming at the inquiry order; and sending the electronic prescription to the inquiry terminal through the Internet hospital platform.

In one embodiment of the present application, the method further comprises: receiving a medicine purchase order sent by the Internet hospital platform, wherein the medicine purchase order is generated based on the electronic prescription; and sending logistics information aiming at the medicine purchasing order to the inquiry terminal through the Internet hospital platform.

Another embodiment of the present application provides an internet-based remote inquiry apparatus, which is applied in an internet hospital platform, and includes: the first receiving module is used for receiving an inquiry order sent by an inquiry terminal; the first determination module is used for determining a target hospital end for processing the inquiry order from a plurality of hospital ends; the first sending module is used for sending the inquiry order to the target hospital side; the second receiving module is used for receiving a diagnosis receiving end returned by the target hospital end aiming at the inquiry order; and the first information forwarding module is used for forwarding the inquiry communication information between the inquiry terminal and the diagnosis receiving terminal to the target hospital terminal in the process of performing inquiry communication between the inquiry terminal and the diagnosis receiving terminal on the basis of the inquiry orders.

Another embodiment of the present application provides an internet-based remote inquiry apparatus, which is applied in a hospital side, and includes: the third receiving module is used for receiving an inquiry order sent by an internet hospital platform, wherein the inquiry order is sent to the internet hospital platform by an inquiry terminal; the second determination module is used for determining a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order; and the second information forwarding module is used for forwarding the inquiry communication information between the inquiry terminal and the diagnosis receiving terminal to an internet hospital platform in the inquiry communication process between the diagnosis receiving terminal and the inquiry terminal based on the inquiry orders.

Another embodiment of the present application provides an internet-based remote inquiry system, which includes: internet hospital platform, a plurality of hospital end, wherein:

the internet hospital platform is used for receiving an inquiry order sent by an inquiry terminal, determining a target hospital terminal for processing the inquiry order from a plurality of hospital terminals, sending the inquiry order to the target hospital terminal, receiving an inquiry terminal returned by the target hospital terminal aiming at the inquiry order, and forwarding inquiry communication information between the inquiry terminal and the inquiry terminal to the target hospital terminal in the inquiry communication process of the inquiry terminal and the inquiry terminal on the basis of the inquiry order;

the target hospital side is used for determining a diagnosis receiving side of the inquiry order, sending the diagnosis receiving side to the internet hospital platform, and forwarding inquiry communication information between the inquiry side and the diagnosis receiving side to the internet hospital platform in the process that the inquiry side and the diagnosis receiving side perform inquiry communication based on the inquiry order.

An embodiment of another aspect of the present application provides an electronic device, including: the system comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor executes the program to realize any one of the internet-based remote inquiry method of the embodiment of the application.

Another embodiment of the present application provides a computer-readable storage medium, on which a computer program is stored, where the computer program is executed by a processor to implement the above-mentioned internet-based remote inquiry method according to the embodiment of the present application.

One embodiment in the above application has the following advantages or benefits:

after receiving an inquiry order sent by an inquiry terminal, determining a target hospital terminal for processing the inquiry order from a plurality of hospital terminals; sending the inquiry order to a target hospital end; receiving a diagnosis receiving end returned by a target hospital end aiming at an inquiry order; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end. Therefore, the user can realize remote inquiry at different hospital ends through the same inquiry end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

Other effects of the above-described alternative will be described below with reference to specific embodiments.

Drawings

The drawings are included to provide a better understanding of the present solution and are not intended to limit the present application. Wherein:

FIG. 1 is a schematic flow diagram of a method for Internet-based remote interrogation according to one embodiment of the present application;

FIG. 2 is a schematic flow diagram of a method for Internet-based remote interrogation according to another embodiment of the present application;

FIG. 3 is a schematic flow diagram of a method for Internet-based remote interrogation according to another embodiment of the present application;

FIG. 4 is a schematic flow diagram of a method for Internet-based remote interrogation according to another embodiment of the present application;

FIG. 5 is a schematic flow chart diagram of a method for Internet-based remote interrogation according to another embodiment of the present application;

FIG. 6 is a schematic flow chart diagram of a method for Internet-based remote interrogation according to another embodiment of the present application;

FIG. 7 is a schematic diagram of a business process of a hospital side and an Internet hospital platform communicating with each other according to an embodiment of the present application;

FIG. 8 is a schematic diagram of an Internet-based remote interrogation apparatus according to one embodiment of the present application;

FIG. 9 is a schematic diagram of an Internet-based remote interrogation apparatus according to another embodiment of the present application;

FIG. 10 is a schematic diagram of an Internet-based remote system according to another embodiment of the present application;

FIG. 11 is a block diagram of an electronic device according to one embodiment of the present application.

Detailed Description

Reference will now be made in detail to embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are illustrative and intended to be illustrative of the invention and are not to be construed as limiting the invention.

The internet-based remote inquiry method, apparatus and system according to the embodiments of the present application will be described with reference to the accompanying drawings.

Fig. 1 is a schematic flow diagram of a method for internet-based remote interrogation according to one embodiment of the present application. It should be noted that the internet-based remote inquiry method provided in this embodiment is applied to an internet hospital platform, where the internet hospital platform may be implemented in a software and/or hardware manner, and the internet hospital platform in this embodiment may be configured in an electronic device, and the electronic device in this embodiment may include a terminal device, a server, and other devices.

As shown in fig. 1, the internet-based remote inquiry method may include:

step 101, receiving an inquiry order sent by an inquiry terminal.

The inquiry terminal is an interface for the user to communicate with the Internet hospital platform, and the user can submit an inquiry order to the Internet hospital platform through the inquiry terminal.

The inquiry terminal may include a mobile phone, a tablet computer, a personal computer, and other devices, and the embodiment is not particularly limited to the inquiry terminal.

In some embodiments, the internet hospital platform may receive and store the inquiry orders submitted by the users in real time.

In some embodiments, a user may proceed to submit an inquiry order or to submit a quick inquiry order at an internet hospital platform by searching for a doctor's service within their platform, and wait for a doctor to receive an inquiry after payment.

Step 102, a target hospital end for processing the inquiry order is determined from a plurality of hospital ends.

Wherein, the hospital end can be an internet hospital established by an entity hospital under the line. It should be noted that the hospital end and the internet hospital platform can be connected and perform data transmission. The hospital side can maintain initial information in the hospital side and share the initial information with the internet hospital platform, wherein the initial information can include but is not limited to: maintaining basic information such as medicines, doctor information, doctor inquiry service and the like.

In some embodiments, one possible implementation of the connection between the hospital side and the internet hospital platform is as follows: the hospital side is connected with an internet hospital platform through an interface, or directly provides a Software-as-a-Service (SaaS) operation platform through a network, wherein the platform supports basic functions of importing, editing, putting on and off shelves, modifying prices and the like. After the hospital terminal maintains the initial information in the terminal, the internet hospital platform can be connected.

In some embodiments, one possible implementation of determining the target hospital end for processing the inquiry order is: under the condition that the inquiry order comprises doctor information, the hospital end to which the doctor information belongs can be determined from a plurality of hospital ends; the hospital side to which the doctor information belongs is determined as a target hospital side capable of processing the inquiry order.

Specifically, the user can search in the internet hospital platform by using the doctor name information to obtain a corresponding search result, obtain the doctor information selected by the user in the search result, select the doctor service, and send an inquiry request, and at this time, an inquiry order including the doctor information selected by the user can be generated according to the inquiry request. Correspondingly, the internet hospital platform screens out the target doctor which is in accordance with the doctor information from a plurality of hospital terminals, further determines the hospital terminal to which the target doctor belongs, and determines the hospital terminal as the target hospital terminal capable of processing the inquiry order.

The doctor information may include doctor identification information, and the doctor identification information is a unique identifier of a doctor, and it can be understood that corresponding doctor identification information is different for different doctors. In an exemplary embodiment, a doctor account number may be used as the doctor identification information.

In other embodiments, another possible implementation of determining the target hospital side for processing the inquiry order is: under the condition of quick inquiry of a user, the Internet hospital platform can distribute quick inquiry orders to corresponding hospital ends according to a certain rule, and at the moment, the hospital ends distributed to the inquiry orders are target hospital ends capable of processing the inquiry orders.

The allocation rule may be a preset allocation policy.

And step 103, sending the inquiry order to a target hospital side.

As an exemplary embodiment, after determining the target hospital end, the internet hospital platform may send the received inquiry order sent by the inquiry end to the target hospital end.

As another exemplary embodiment, in the case that the doctor information in the hospital side is not interfaced with the internet hospital platform, if the doctor information is not included in the inquiry order, the internet hospital platform may assign the quick inquiry order to the corresponding target hospital side according to a certain rule.

And 104, receiving the diagnosis receiving end returned by the target hospital end aiming at the inquiry order.

In some embodiments, after the internet hospital platform sends the inquiry order to the target hospital end, the target hospital end may send the allocated inquiry order to the terminal device of the doctor corresponding to the department information or preempt the inquiry order by the doctor corresponding to the department according to the department information in the inquiry order. The doctor who receives or seizes the inquiry order is the target doctor of the inquiry order, and the terminal equipment corresponding to the target doctor is used as a receiving end. The target hospital end can return the information of the doctor receiving end to the internet hospital platform.

Wherein, the diagnosis receiving end is an interface for the target doctor to communicate with the user and receive the diagnosis.

And 105, in the process that the inquiry end and the diagnosis receiving end carry out inquiry communication based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end.

Specifically, in the process that the user communicates with the target doctor for the inquiry based on the inquiry order, the internet hospital platform can forward the communication information to the target hospital end in real time. Therefore, the inquiry and diagnosis communication information between the inquiry end and the diagnosis receiving end is realized through the Internet hospital platform and the target hospital end.

According to the remote inquiry method based on the internet, after an inquiry order sent by an inquiry end is received, a target hospital end for processing the inquiry order is determined from a plurality of hospital ends; sending the inquiry order to a target hospital end; receiving a diagnosis receiving end returned by a target hospital end aiming at an inquiry order; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end. Therefore, the user can realize remote inquiry at different hospital ends through the same inquiry end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

Based on the above embodiment, in order to facilitate the receiving end to accurately determine the electronic prescription of the inquiry order, as shown in fig. 2, the internet-based remote inquiry method may further include:

step 201, user identification information corresponding to the inquiry order is obtained.

The user identification information is a unique identification of the user, and it can be understood that the corresponding user identification information is different for different users. In an exemplary embodiment, the user account information may be used as the user identification information.

Step 202, obtaining electronic medical record information of the user identification information from at least one hospital end in a plurality of hospital ends.

Specifically, after acquiring user identification information corresponding to an inquiry order, a hospital side searches and screens electronic medical record information with the user identification information based on sharing of medical record information between the hospital side and an internet hospital platform. The electronic medical record information with the user identification information is searched and screened and at least obtained from at least one hospital end of a plurality of hospital ends, and the hospital end which obtains the electronic medical record information with the user identification information is a target hospital end.

Step 203, acquiring the allergy history information in the electronic medical record information.

Specifically, according to the acquired electronic medical record information with the user identifier, allergy history information of the user in past medical record information is acquired, and the allergy history information can contain past allergy medicines of the user.

And step 204, forwarding the allergy history information to the diagnosis receiving end through the target hospital end.

Specifically, the target hospital end forwards the allergy history information in the user medical record information to the treatment end of the target doctor, and the target doctor of the treatment end can issue an electronic prescription corresponding to an inquiry order through the received allergy history information in the user medical record information and the online real-time inquiry and consultation information of the user. Therefore, a doctor at the reception end can avoid the allergic medicines of the user through the acquired allergic history information in the medical record information of the user, so that other medicines with the same medicine property are replaced in the electronic prescription, and the time for repeatedly inquiring the allergic medicines of the user is saved.

FIG. 3 is a flow diagram of an Internet-based interrogation method according to another embodiment of the present application. As shown in fig. 3, the method may further include:

step 301, in the process that the receiving end places electronic prescriptions based on a medicine database corresponding to a target hospital end, if it is detected that the inventory corresponding to the target medicine name information of the electronic prescriptions in the medicine database is insufficient, prompt information is sent to the receiving end through the target hospital end, wherein the prompt information is used for judging whether to place the prescriptions based on a medicine purchasing platform corresponding to an internet hospital platform.

Specifically, in the process that the receiving end makes a prescription based on the target hospital end, if the number of name information of any target medicine in the prescription is larger than the number of name information of the target medicine in the medicine database of the target hospital end, prompt information is sent to the receiving end through the target hospital end, wherein the prompt information is used for prompting the receiving end whether to select a medicine purchasing platform corresponding to the internet hospital platform to make the prescription.

It should be noted that the receiving end may or may not select the medicine purchasing platform corresponding to the internet hospital platform to make a prescription. The premise that the receiving end can carry out prescription making without selecting the medicine purchasing platform corresponding to the Internet hospital platform is that the receiving end carries out inquiry and consultation communication with the user and obtains the consent that the user does not select the medicine purchasing platform corresponding to the Internet hospital platform to carry out prescription making.

Step 302, receiving a confirmation instruction for the prompt message.

Specifically, the medical receiver confirms whether to select a medicine purchasing platform corresponding to the internet hospital platform for prescription, and the selection of the medical receiver can be yes or no. If the receiving end selects "no", the user agrees to continue to prescribe the electronic prescription in the case where the inventory corresponding to the target medicine name information of the medicine purchasing platform corresponding to the target hospital end is insufficient, and the target hospital end receives the confirmation instruction.

And step 303, controlling the diagnosis receiving end to open an electronic prescription based on the medicine purchasing platform.

Specifically, if the receiving end selects 'yes', the receiving end is controlled to make a prescription on a medicine purchasing platform corresponding to the internet hospital platform; and if the receiving end selects 'no', controlling the receiving end to prescribe a prescription on a medicine purchasing platform corresponding to the target hospital end.

Step 304, the electronic prescription is sent to the interrogation site.

It should be noted that the prescriptions issued on the internet hospital platform or the medicine purchasing platform corresponding to the target hospital end are all returned to the inquiry end.

Step 305, receiving a medicine purchasing request sent by the inquiry terminal aiming at the electronic prescription.

Specifically, after receiving the electronic prescription, the user may send a medicine purchasing request to a medicine purchasing platform corresponding to each of the internet hospital platform and the target hospital end, and the medicine purchasing platform corresponding to each of the internet hospital platform and the target hospital end receives the medicine purchasing request.

In response to the purchase request, a purchase order is generated in accordance with the electronic prescription, step 306.

Specifically, the internet hospital platform or the target hospital end responds to and agrees with a medicine purchasing request of the electronic prescription in each medicine purchasing platform after receiving the medicine purchasing request, and generates a medicine purchasing order according to the information of the electronic prescription.

Step 307, the purchase order is sent to the purchase platform.

Specifically, after a medicine purchasing order is generated according to the information of the electronic prescription, the medicine purchasing order is sent to the corresponding medicine purchasing platform.

The medicine purchasing process described in the above embodiment is based on whether the receiving end selects the medicine purchasing platform corresponding to the internet hospital platform to prescribe the electronic prescription for medicine purchasing.

Fig. 4 is a flow diagram illustrating a method for internet-based remote interrogation according to another embodiment of the present application. As shown in fig. 4, the method may further include:

step 401, receiving an electronic prescription returned by the target hospital end for the inquiry order, wherein the electronic prescription is sent to the target hospital end by the service end.

Specifically, in the process of issuing the electronic prescription by the service end based on the medicine database corresponding to the target hospital end, the electronic prescription issued by the service end can be directly sent to the target hospital end, and the target hospital end forwards the electronic prescription to the internet hospital platform.

Step 402, the electronic prescription is sent to the interrogation site.

Specifically, the internet hospital platform sends the received electronic prescription to the inquiry terminal.

Step 403, receiving a medicine purchasing request sent by the inquiry terminal for the electronic prescription.

Specifically, after receiving an electronic prescription returned by the internet hospital platform for an inquiry order, the user confirms and sends a medicine purchasing request based on the electronic prescription, and the internet hospital platform receives the medicine purchasing request of the electronic prescription of the user.

In response to the purchase request, a purchase order is generated in accordance with the electronic prescription, step 404.

Specifically, the internet hospital platform responds to and agrees with a medicine purchase request of an electronic prescription of the user after receiving the medicine purchase request, and generates a medicine purchase order according to information of the electronic prescription.

Step 405, after the inquiry terminal completes payment of the medicine purchasing order, comparing the quantity of each medicine name information in the medicine purchasing order with the inventory corresponding to the corresponding medicine name information in the medicine database of the target hospital terminal.

And step 406, sending the order for purchasing medicine to the target hospital side under the condition that the quantity of each medicine name information in the order for purchasing medicine is less than or equal to the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital side.

Specifically, the quantity of each drug name information in the purchase order is less than or equal to the inventory quantity of the corresponding drug name information in the drug database of the target hospital, which indicates that the inventory quantity of the corresponding drug name information in the drug database of the target hospital is sufficient, so that the requirement of the purchase order can be met, and the purchase order is sent to the target hospital.

Step 407, receiving logistics information returned by the hospital side for the order of purchasing drugs, and forwarding the logistics information to the inquiry side.

Specifically, after receiving a medicine purchasing order, the target hospital end finishes medicine extraction in the corresponding medicine purchasing platform and prepares for delivery, generates logistics information of the medicine purchasing order and sends the logistics information to the internet hospital platform, and the internet hospital platform receives the logistics information and sends the logistics information to the inquiry end.

And step 408, sending prompt information to the receiving end through the target hospital end under the condition that the quantity of at least one piece of medicine name information in the medicine purchasing order is larger than the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital end, wherein the prompt information is used for prompting that the inventory corresponding to the target medicine name information of the medicine purchasing order in the target hospital end is insufficient, and whether to select a medicine purchasing platform corresponding to the internet hospital platform to purchase the medicine.

Specifically, the fact that the quantity of at least one piece of medicine name information in the medicine purchasing order is larger than the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital end indicates that the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital end is insufficient and cannot meet the requirement of the medicine purchasing order, and at the moment, prompt information is sent to the diagnosis receiving end through the target hospital end to prompt a user whether to select a medicine purchasing platform corresponding to the internet hospital platform. The user may select "yes" or "no", where the user selects "no" indicates that the user agrees to continue purchasing drugs in the case where the inventory corresponding to the target drug name information of the drug purchasing platform corresponding to the target hospital side is insufficient.

And step 409, receiving a confirmation instruction returned by the inquiry terminal aiming at the prompt message.

Specifically, the user selects "yes" or "no" based on the prompt information, and then selects to purchase the medicine on a medicine purchasing platform corresponding to the internet hospital platform or a medicine purchasing platform corresponding to the target hospital end, and the internet hospital platform or the target hospital end receives a confirmation instruction returned by the user.

Step 410, send the purchase order to the purchase platform.

Specifically, after the internet hospital platform or the target hospital end receives the confirmation instruction of the user, the medicine purchasing order is sent to the corresponding medicine purchasing platform, so that the medicine purchasing platform provides medicines for the user based on the medicine purchasing order.

FIG. 5 is a flow diagram of a method for Internet-based remote interrogation according to one embodiment of the present application. It should be noted that the internet-based remote inquiry method provided in this embodiment is applied to a hospital side, where the hospital side may be implemented in a software and/or hardware manner, and the hospital side in this embodiment may be configured in an electronic device, and the electronic device in this embodiment may include a terminal device, a server, and other devices.

As shown in fig. 5, the internet-based remote inquiry method may include:

step 501, receiving an inquiry order sent by an internet hospital platform, wherein the inquiry order is sent to the internet hospital platform by an inquiry terminal.

Specifically, after the user sends an inquiry order to the internet hospital platform, the internet hospital platform determines a target hospital side for processing the inquiry order from the plurality of hospital sides and sends the inquiry order to the target hospital side. At this time, the target hospital side may receive the inquiry order forwarded from the internet hospital side.

Step 502, determining a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order.

Specifically, after the target hospital end receives the inquiry order forwarded from the internet hospital platform, the target hospital end can send the inquiry order to the terminal device of the doctor corresponding to the department information or seize the inquiry order by the doctor corresponding to the department according to the department information in the inquiry order. The doctor who receives or seizes the inquiry order is the target doctor of the inquiry order, and the terminal equipment corresponding to the information of the target doctor is used as a diagnosis receiving end.

Step 503, in the process that the inquiry end and the diagnosis end exchange the inquiry based on the inquiry order, the inquiry exchange information between the inquiry end and the diagnosis end is forwarded to the internet hospital platform.

Specifically, in the process that the user communicates with the target doctor for the inquiry based on the inquiry order, the target hospital side can transmit the communication information to the internet hospital platform in real time. Therefore, inquiry and consultation information exchange between the inquiry end and the consultation end is realized through the target hospital end and the Internet hospital platform.

In some embodiments, the internet-based remote inquiry method may further include: receiving allergy history information sent by an internet hospital platform for an inquiry order; and sending the allergy history information to a diagnosis receiving terminal.

Fig. 6 is a flow diagram illustrating a method for internet-based remote interrogation according to another embodiment of the present application. As shown in fig. 6, the method may include:

step 601, receiving an electronic prescription returned by the consultation end aiming at the inquiry order.

Specifically, the receiving end sends the electronic prescription to the target hospital end after issuing the electronic prescription, and at this time, the target hospital end receives the electronic prescription returned by the receiving end for the inquiry order.

Step 602, the electronic prescription is sent to an inquiry terminal through an internet hospital platform.

Specifically, in order to enable the inquiry terminal to receive the electronic prescription, after receiving the electronic prescription returned by the examination receiving terminal for the inquiry order, the target hospital terminal may forward the electronic prescription to the internet hospital platform, and the internet hospital platform then sends the electronic prescription to the inquiry terminal.

Step 603, receiving a medicine purchasing order sent by the internet hospital platform, wherein the medicine purchasing order is generated based on the electronic prescription.

Specifically, after the user at the inquiry terminal receives the electronic prescription and confirms that the electronic prescription is correct, the user can send a medicine purchasing order to the internet hospital platform based on the electronic department. The Internet hospital platform receives the order form of the medicine to forward the order form of the medicine to the target hospital end, and the target hospital end receives the order form of the medicine.

And step 604, sending logistics information aiming at the medicine order to the inquiry terminal through the Internet hospital platform.

Specifically, after the target hospital end receives the order for purchasing the medicine, the medicine can be extracted from a medicine database corresponding to the target hospital end and is ready to be taken out of the warehouse, meanwhile, logistics information of the order for purchasing the medicine is generated and sent to an internet hospital platform, and the internet hospital platform receives the logistics information and sends the logistics information to an inquiry end.

According to the remote inquiry method based on the Internet, after an inquiry order sent by an Internet hospital platform is received, a diagnosis receiving end corresponding to target doctor information corresponding to the inquiry order is determined; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the Internet hospital platform. Therefore, the user can realize remote inquiry at different hospital ends through the same examination receiving end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

In order to clearly understand the present application, the method of this embodiment is further described below with reference to fig. 7, and as shown in fig. 7, may include: the method comprises the following steps of a access application, b initial information maintenance, c patient ordering and consulting list, d hospital end-to-end consulting end, e doctor-patient communication, f doctor prescription and examining, g patient purchasing, h pharmacist dispensing and dispensing, and i patient receiving. The method comprises the following specific steps:

and a, applying for access at a hospital end, auditing the qualification and information of an access party by a SaaS operation platform of the Internet hospital platform, distributing access authority, opening a tenant, and butting the Internet hospital platform by using an authorization token and a tenant identifier.

It should be noted that, the information transmission between the hospital side and the internet hospital platform may be implemented in an asynchronous callback mode.

b, initial information maintenance, namely maintaining medicines, doctor information and doctor inquiry service basic information at a management end of a hospital end, and connecting an internet hospital platform with two schemes:

1. the doctor service information can be displayed at the inquiry end of the internet hospital platform after maintenance is finished by connecting an open interface of the inquiry end of the internet hospital platform through the interface or directly using a SaaS operation platform (supporting basic functions of importing, editing, putting on and off shelves, modifying prices and the like).

2. The doctor information does not interface with an inquiry end of the internet hospital platform, maintenance is not carried out, the internet hospital platform can distribute the orders of the quick inquiry class to the hospital end according to a certain rule depending on an order assignment strategy, and the final doctor taking a doctor is determined by the order snatching of the doctor in the hospital end.

Patient c the questionnaire: the patient can log in an entrance of an inquiry terminal of the Internet hospital platform, search doctor service of the Internet hospital platform or issue a quick inquiry list, and wait for the doctor to receive a call after payment.

d, the hospital end receives the doctor, if the patient selects the doctor, only the doctor can see the order and receive the doctor at the doctor end; if the patient is under a quick inquiry list, if the quick inquiry list is distributed to the hospital end according to the rule, the doctor takes the order to take the treatment by the corresponding department (the specific business is determined by the hospital end).

e, doctor-patient communication: after the doctor receives the consultation, the doctor and the patient can start to communicate on line to perform the inquiry.

f, doctor prescription development and prescription examination: doctors make prescriptions according to the description and diagnosis of patients, and the prescriptions are submitted to pharmacists at hospital ends for examination at management ends.

g, purchasing medicines by patients: the patient can see the approved prescription at the inquiry end of the Internet hospital platform and make a purchase and order.

And h, dispensing and sending the medicine by a pharmacist, wherein the pharmacist dispenses the medicine and sends out the express according to the order and the prescription of the medicine purchased by the patient, and the express information is sent to the inquiry terminal through the Internet hospital platform, so that the patient corresponding to the inquiry terminal can know the express information of the order of the medicine purchased.

i patient receiving medicine: the patient received the medication and the entire interrogation was completed.

According to the remote inquiry method based on the Internet, the Internet hospital platform and the Internet hospitals are communicated, medical resources are integrated, a user can conveniently realize remote inquiry at multiple hospital ends through the Internet hospital platform, the user can conveniently purchase medicines, and the remote inquiry experience of the user is improved.

Corresponding to the internet-based remote inquiry methods provided in the foregoing embodiments, an embodiment of the present application further provides an internet-based remote inquiry apparatus, and since the internet-based remote inquiry apparatus provided in the embodiment of the present application corresponds to the internet-based remote inquiry methods provided in the foregoing embodiments, the implementation manner of the internet-based remote inquiry method is also applicable to the internet-based remote inquiry apparatus provided in the embodiment, and is not described in detail in the embodiment.

Fig. 8 is a schematic structural diagram of an internet-based remote interrogation apparatus according to an embodiment of the present application. This remote inquiry device based on internet uses in internet hospital platform, and internet hospital platform and a plurality of hospital end are connected, and this remote inquiry device 800 based on internet includes: a first receiving module 801, a first determining module 802, a first sending module 803, a second receiving module 804 and a first information forwarding module 805, wherein:

the first receiving module 801 is configured to receive an inquiry order sent by an inquiry terminal.

A first determining module 802 is configured to determine a target hospital side for processing an inquiry order from a plurality of hospital sides.

A first sending module 803, configured to send the inquiry order to the target hospital side.

A second receiving module 804, configured to receive a diagnosis receiving end returned by the target hospital end for the inquiry order.

The first information forwarding module 805 is configured to forward inquiry communication information between the inquiry terminal and the diagnosis receiving terminal to the target hospital terminal in the process of performing inquiry communication between the inquiry terminal and the diagnosis receiving terminal based on the inquiry order.

In some embodiments, where the interrogation order includes physician information, the first determining module 801 is specifically configured to: determining a hospital side to which the doctor information belongs from a plurality of hospital sides; the hospital side to which the doctor information belongs is determined as a target hospital side capable of processing the inquiry order.

In an embodiment of the disclosure, in a case that the inquiry order includes doctor information, the first determining module 802 is specifically configured to: determining a hospital side to which doctor information belongs from a plurality of hospital sides; and determining the hospital side to which the doctor information belongs as a target hospital side capable of processing the inquiry order.

In one embodiment of the present disclosure, the apparatus may further include: a first processing module (not shown in the figures) for: acquiring user identification information corresponding to an inquiry order; acquiring electronic medical record information of user identification information from at least one hospital end in a plurality of hospital ends; acquiring allergy history information in the electronic medical record information; and forwarding the allergy history information to a diagnosis receiving end through a target hospital end.

In one embodiment of the present disclosure, the apparatus may further include: a second processing module (not shown in the figure), configured to, in a process that the receiving end places an electronic prescription based on a medicine database corresponding to the target hospital end, send prompt information to the receiving end through the target hospital end if it is detected that inventory corresponding to target medicine name information of the electronic prescription in the medicine database is insufficient, where the prompt information is used to determine whether to place the prescription based on a medicine purchasing platform corresponding to the internet hospital platform; receiving a confirmation instruction aiming at the prompt message; controlling the receiving end to open an electronic prescription based on the medicine purchasing platform; the electronic prescription is sent to the interrogation site.

In one embodiment of the present disclosure, the apparatus may further include: a third processing module (not shown in the figure) for receiving a medicine purchasing request sent by the inquiry terminal aiming at the electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; the purchase order is sent to a purchase platform.

In one embodiment of the present disclosure, the apparatus may further include: a fourth processing module (not shown in the figure) for receiving the electronic prescription returned by the target hospital end for the inquiry order, wherein the electronic prescription is sent to the target hospital end by the service end; the electronic prescription is sent to the interrogation site.

In one embodiment of the present disclosure, the apparatus may further include: a fifth processing module (not shown in the figure) for receiving a medicine purchasing request sent by the inquiry terminal for the electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; after the inquiry terminal finishes payment of the medicine purchasing order, comparing the quantity of each medicine name information in the medicine purchasing order with the stock corresponding to the corresponding medicine name information in the medicine database of the target hospital terminal; under the condition that the quantity of each medicine name information in the medicine order is less than or equal to the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital side, the medicine order is sent to the target hospital side; receiving logistics information returned by the target hospital end aiming at the medicine purchasing order, and forwarding the logistics information to the inquiry end.

In one embodiment of the present disclosure, the apparatus may further include: a sixth processing module (not shown in the figure), configured to send a prompt message to the inquiry terminal when the quantity of at least one piece of drug name information in the drug order is greater than the inventory quantity of corresponding drug name information in the drug database of the target hospital terminal, where the prompt message is used to prompt whether the inventory quantity corresponding to the target drug name information of the drug order in the target hospital terminal is insufficient or not, and whether a drug purchasing platform corresponding to the internet hospital platform is selected; receiving a confirmation instruction returned by the inquiry terminal aiming at the prompt information; the purchase order is sent to a purchase platform.

It should be noted that the above explanation of the method embodiment is also applicable to the apparatus embodiment, and is not repeated here.

According to the remote inquiry device based on the internet, after an inquiry order sent by an inquiry end is received, a target hospital end for processing the inquiry order is determined from a plurality of hospital ends; sending the inquiry order to a target hospital end; receiving a diagnosis receiving end returned by a target hospital end aiming at an inquiry order; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry order, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end. Therefore, the user can realize remote inquiry at different hospital ends through the same examination receiving end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

Fig. 9 is a schematic structural diagram of an internet-based remote interrogation apparatus according to another embodiment of the present application. The internet-based remote inquiry apparatus is applied to a hospital side, and the internet-based remote inquiry apparatus 900 includes: a third receiving module 901, a second determining module 902 and a second information forwarding module 903, wherein:

the third receiving module 901 is configured to receive an inquiry order sent by the internet hospital platform, where the inquiry order is sent to the internet hospital platform by an inquiry terminal.

A second determining module 902, configured to determine a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order.

And a second information forwarding module 903, configured to forward the inquiry communication information between the inquiry terminal and the service terminal to the internet hospital platform in the process of performing inquiry communication between the service terminal and the inquiry terminal based on the inquiry order.

In one embodiment of the present disclosure, the apparatus may further include: a first processing module (not shown in the figure) for receiving the allergy history information sent by the internet hospital platform for the inquiry order; and sending the allergy history information to a diagnosis receiving terminal.

In one embodiment of the present disclosure, the apparatus may further include: a second processing module (not shown in the figure) for receiving the electronic prescription returned by the diagnosis receiving end for the inquiry order; and sending the electronic prescription to an inquiry terminal through an internet hospital platform.

In one embodiment of the present disclosure, the apparatus may further include: a third processing module (not shown in the figure) for receiving a medicine purchasing order sent by the internet hospital platform, wherein the medicine purchasing order is generated based on the electronic prescription; and sending logistics information aiming at the medicine purchasing order to the inquiry terminal through the Internet hospital platform.

According to the remote inquiry device based on the internet, after an inquiry order sent by an internet hospital platform is received, a diagnosis receiving end corresponding to target doctor information corresponding to the inquiry order is determined; and in the process of performing inquiry communication between the inquiry end and the diagnosis receiving end based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the Internet hospital platform. Therefore, the user can realize remote inquiry at different hospital ends through the same examination receiving end, the inquiry of the user is facilitated, and the inquiry experience of the user is improved.

According to an embodiment of the application, the application also provides an internet-based remote inquiry system.

Fig. 10 is a schematic diagram of a remote interrogation system according to another embodiment of the present application. As shown in fig. 10, the internet-based remote inquiry system 1000 includes: internet hospital platform 1001, a plurality of hospital end 1002, wherein:

the internet hospital platform 1001 is used for receiving the inquiry orders sent by the inquiry terminal, determining a target hospital terminal for processing the inquiry orders from the plurality of hospital terminals 1002, sending the inquiry orders to the target hospital terminal, receiving the inquiry terminals returned by the target hospital terminal aiming at the inquiry orders, and forwarding inquiry communication information between the inquiry terminal and the target hospital terminal to the target hospital terminal in the inquiry communication process of the inquiry terminals and the inquiry terminals based on the inquiry orders;

the target hospital side is used for determining a diagnosis end of the inquiry order, sending the diagnosis end to the internet hospital platform 1002, and forwarding inquiry communication information between the inquiry end and the diagnosis end to the internet hospital platform in the process that the inquiry end and the diagnosis end perform inquiry communication based on the inquiry order.

In an embodiment of the present disclosure, in the case that the inquiry order includes doctor information, the specific manner of determining, by the internet hospital platform 1001, a target hospital side for processing the inquiry order from the plurality of hospital sides is as follows: determining a hospital side to which doctor information belongs from a plurality of hospital sides; and determining the hospital side to which the doctor information belongs as a target hospital side capable of processing the inquiry order.

In an embodiment of the present disclosure, the internet hospital platform 1001 is further configured to obtain user identification information corresponding to an inquiry order; acquiring electronic medical record information of user identification information from at least one hospital end in a plurality of hospital ends; acquiring allergy history information in the electronic medical record information; and forwarding the allergy history information to a diagnosis receiving end through a target hospital end. In the process that the receiving end opens an electronic prescription based on a medicine database corresponding to a target hospital end, if the fact that inventory corresponding to target medicine name information of the electronic prescription in the medicine database is insufficient is detected, prompt information is sent to the receiving end through the target hospital end, wherein the prompt information is used for judging whether a medicine purchasing platform corresponding to an internet hospital platform is selected to open the prescription or not; receiving a confirmation instruction aiming at the prompt message; controlling the receiving end to open an electronic prescription based on the medicine purchasing platform; the electronic prescription is sent to the interrogation site.

In an embodiment of the present disclosure, the internet hospital platform 1001 is further configured to receive a medicine purchase request sent by an inquiry terminal for an electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; the purchase order is sent to a purchase platform.

In an embodiment of the present disclosure, the internet hospital platform 1001 is further configured to receive an electronic prescription returned by the target hospital end for the inquiry order, wherein the electronic prescription is sent to the target hospital end by the service end; the electronic prescription is sent to the interrogation site.

In an embodiment of the present disclosure, the internet hospital platform 1001 is further configured to receive a medicine purchase request sent by an inquiry terminal for an electronic prescription; in response to the purchase request, generating a purchase order in accordance with the electronic prescription; after the inquiry terminal finishes payment of the medicine purchasing order, comparing the quantity of each medicine name information in the medicine purchasing order with the stock corresponding to the corresponding medicine name information in the medicine database of the target hospital terminal; under the condition that the quantity of each medicine name information in the medicine order is less than or equal to the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital side, the medicine order is sent to the target hospital side; receiving logistics information returned by the target hospital end aiming at the medicine purchasing order, and forwarding the logistics information to the inquiry end.

In an embodiment of the present disclosure, the internet hospital platform 1001 is further configured to send a prompt message to the inquiry terminal when the quantity of at least one piece of drug name information in the order for purchasing drugs is greater than the inventory quantity of the corresponding drug name information in the drug database of the target hospital terminal, where the prompt message is used to prompt that the inventory corresponding to the target drug name information of the order for purchasing drugs in the target hospital terminal is insufficient, and whether to select the platform for purchasing drugs corresponding to the internet hospital platform; receiving a confirmation instruction returned by the inquiry terminal aiming at the prompt information; the purchase order is sent to a purchase platform.

In an embodiment of the present disclosure, the target hospital end is further configured to: receiving allergy history information sent by an internet hospital platform for an inquiry order; and sending the allergy history information to a diagnosis receiving terminal.

In an embodiment of the present disclosure, the target hospital end is further configured to: receiving an electronic prescription returned by a consultation end aiming at an inquiry order; and sending the electronic prescription to an inquiry terminal through an internet hospital platform.

In an embodiment of the present disclosure, the target hospital end is further configured to: receiving a medicine purchasing order sent by an internet hospital platform, wherein the medicine purchasing order is generated based on an electronic prescription; and sending logistics information aiming at the medicine purchasing order to the inquiry terminal through the Internet hospital platform.

It should be noted that the foregoing explanation on the method embodiment is also applicable to the system embodiment, and the embodiment is not described again.

The remote inquiry system based on the internet, disclosed by the embodiment of the application, realizes communication between a hospital end and two ports of an internet hospital platform, realizes intercommunication of information such as inquiry information and medical record information, enables a plurality of hospital ends to be independent, facilitates remote inquiry of a user, and improves user experience. In addition, a plurality of hospital ends and the internet hospital platform are interconnected, so that more flow can be brought to the hospital ends by means of the strong drainage of the internet hospital platform, and the hospital ends can be really operated.

According to an embodiment of the present application, an electronic device and a readable storage medium are also provided.

As shown in fig. 11, the electronic device includes: memory 1101, processor 1102, and computer instructions stored on memory 1101 and executable on processor 1102.

The instructions, when executed by the processor 1102, implement the internet-based remote interrogation methods provided in the embodiments described above.

Further, the electronic device further includes:

a communication interface 1103 for communicating between the memory 1101 and the processor 1102.

A memory 1101 for storing computer instructions executable on the processor 1102.

The memory 1101 may comprise high-speed RAM memory, and may also include non-volatile memory (non-volatile memory), such as at least one disk memory.

And a processor 1102 for implementing the internet-based remote inquiry method of the above embodiments when executing the program.

If the memory 1101, the processor 1102 and the communication interface 1103 are implemented independently, the communication interface 1103, the memory 1101 and the processor 1102 may be connected to each other through a bus and perform communication with each other. The bus may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an Extended ISA (EISA) bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one thick line is shown in FIG. 11, but this is not intended to represent only one bus or type of bus.

Optionally, in a specific implementation, if the memory 1101, the processor 1102 and the communication interface 1103 are integrated on one chip, the memory 1101, the processor 1102 and the communication interface 1103 may complete communication with each other through an internal interface.

The processor 1102 may be a Central Processing Unit (CPU), an Application Specific Integrated Circuit (ASIC), or one or more Integrated circuits configured to implement embodiments of the present Application.

The application also provides a computer program product, and when being executed by an instruction processor in the computer program product, the method for remote inquiry based on the internet realizes the embodiment of the application.

In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.

Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In the description of the present application, "plurality" means at least two, e.g., two, three, etc., unless specifically limited otherwise.

Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing steps of a custom logic function or process, and alternate implementations are included within the scope of the preferred embodiment of the present application in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present application.

The logic and/or steps represented in the flowcharts or otherwise described herein, e.g., an ordered listing of executable instructions that can be considered to implement logical functions, can be embodied in any computer-readable medium for use by or in connection with an instruction execution system, apparatus, or device, such as a computer-based system, processor-containing system, or other system that can fetch the instructions from the instruction execution system, apparatus, or device and execute the instructions. For the purposes of this description, a "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device. More specific examples (a non-exhaustive list) of the computer-readable medium would include the following: an electrical connection (electronic device) having one or more wires, a portable computer diskette (magnetic device), a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disc read-only memory (CDROM). Additionally, the computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via for instance optical scanning of the paper or other medium, then compiled, interpreted or otherwise processed in a suitable manner if necessary, and then stored in a computer memory.

It should be understood that portions of the present application may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. If implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.

It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and the program, when executed, includes one or a combination of the steps of the method embodiments.

In addition, functional units in the embodiments of the present application may be integrated into one processing module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a separate product, may also be stored in a computer readable storage medium.

The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc. Although embodiments of the present application have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present application, and that variations, modifications, substitutions and alterations may be made to the above embodiments by those of ordinary skill in the art within the scope of the present application.

Claims

1. An internet-based remote inquiry method is applied to an internet hospital platform, and comprises the following steps:

receiving an inquiry order sent by an inquiry terminal;

determining a target hospital end for processing the inquiry order from a plurality of hospital ends;

sending the inquiry order to the target hospital end;

receiving a diagnosis receiving end returned by the target hospital end aiming at the inquiry order;

and in the process that the inquiry end and the diagnosis receiving end carry out inquiry communication based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to the target hospital end.

2. The method of claim 1, wherein in the event that the interrogation order includes physician information, said determining a target hospital site for processing the interrogation order from among the plurality of hospital sites comprises:

determining a hospital side to which the doctor information belongs from the plurality of hospital sides;

and determining the hospital side to which the doctor information belongs as a target hospital side capable of processing the inquiry order.

3. The method of claim 1, wherein the method further comprises:

acquiring user identification information corresponding to the inquiry order;

acquiring electronic medical record information of the user identification information from at least one hospital end in a plurality of hospital ends;

acquiring allergy history information in the electronic medical record information;

and forwarding the allergy history information to the diagnosis receiving end through the target hospital end.

4. The method of claim 3, wherein the method further comprises:

in the process that the receiving end opens an electronic prescription based on a medicine database corresponding to the target hospital end, if the fact that the inventory corresponding to the target medicine name information of the electronic prescription in the medicine database is insufficient is detected, prompt information is sent to the receiving end through the target hospital end, wherein the prompt information is used for judging whether a prescription is opened based on a medicine purchasing platform corresponding to the internet hospital platform;

receiving a confirmation instruction aiming at the prompt message;

controlling the diagnosis receiving terminal to open the electronic prescription based on the medicine purchasing platform;

and sending the electronic prescription to the inquiry terminal.

5. The method of claim 4, wherein the method further comprises:

receiving a medicine purchasing request sent by the inquiry terminal aiming at the electronic prescription;

in response to the purchase request, generating a purchase order in accordance with the electronic prescription;

and sending the medicine purchasing order to the medicine purchasing platform.

6. The method of claim 3, wherein the method further comprises:

receiving the electronic prescription returned by the target hospital end aiming at the inquiry order, wherein the electronic prescription is sent to the target hospital end by the service end;

and sending the electronic prescription to the inquiry terminal.

7. The method of claim 6, wherein the method further comprises:

after the inquiry terminal finishes the payment of the medicine purchasing order, comparing the quantity of each medicine name information in the medicine purchasing order with the stock corresponding to the corresponding medicine name information in the medicine database of the target hospital terminal;

under the condition that the quantity of each medicine name information in the medicine order is less than or equal to the inventory quantity of the corresponding medicine name information in the medicine database of the target hospital side, sending the medicine order to the target hospital side;

and receiving logistics information returned by the target hospital end aiming at the medicine purchasing order, and forwarding the logistics information to the inquiry end.

8. The method of claim 7, wherein the method further comprises:

sending prompt information to the inquiry terminal under the condition that the quantity of at least one piece of medicine name information in the medicine purchasing order is larger than the inventory quantity of corresponding medicine name information in a medicine database of the target hospital terminal, wherein the prompt information is used for prompting that the inventory corresponding to the target medicine name information of the medicine purchasing order in the target hospital terminal is insufficient, and whether to select a medicine purchasing platform corresponding to the internet hospital platform for purchasing medicine;

receiving a confirmation instruction returned by the inquiry terminal aiming at the prompt message;

and sending the medicine purchasing order to the medicine purchasing platform.

9. An internet-based remote inquiry method, which is applied to a hospital side, and comprises the following steps:

receiving an inquiry order sent by an internet hospital platform, wherein the inquiry order is sent to the internet hospital platform by an inquiry terminal;

determining a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order;

and in the process that the inquiry end and the diagnosis receiving end carry out inquiry communication based on the inquiry orders, transmitting inquiry communication information between the inquiry end and the diagnosis receiving end to an Internet hospital platform.

10. The method of claim 9, wherein the method further comprises:

receiving allergy history information sent by the Internet hospital platform for the inquiry order;

and sending the allergy history information to the diagnosis receiving terminal.

11. The method of claim 9, wherein the method further comprises:

receiving an electronic prescription returned by the diagnosis receiving end aiming at the inquiry order;

and sending the electronic prescription to the inquiry terminal through the Internet hospital platform.

12. The method of claim 11, wherein the method further comprises:

receiving a medicine purchase order sent by the Internet hospital platform, wherein the medicine purchase order is generated based on the electronic prescription;

and sending logistics information aiming at the medicine purchasing order to the inquiry terminal through the Internet hospital platform.

13. An internet-based remote interrogation apparatus for use in an internet hospital platform, comprising:

the first receiving module is used for receiving an inquiry order sent by an inquiry terminal;

the first determination module is used for determining a target hospital end for processing the inquiry order from a plurality of hospital ends;

the first sending module is used for sending the inquiry order to the target hospital side;

the second receiving module is used for receiving a diagnosis receiving end returned by the target hospital end aiming at the inquiry order;

and the first information forwarding module is used for forwarding the inquiry communication information between the inquiry terminal and the diagnosis receiving terminal to the target hospital terminal in the process of performing inquiry communication between the inquiry terminal and the diagnosis receiving terminal on the basis of the inquiry orders.

14. An internet-based remote inquiry apparatus, which is used in a hospital side, comprising:

the third receiving module is used for receiving an inquiry order sent by an internet hospital platform, wherein the inquiry order is sent to the internet hospital platform by an inquiry terminal;

the second determination module is used for determining a diagnosis receiving end corresponding to the target doctor information corresponding to the inquiry order;

and the second information forwarding module is used for forwarding the inquiry communication information between the inquiry terminal and the diagnosis receiving terminal to the internet hospital platform in the inquiry communication process between the diagnosis receiving terminal and the inquiry terminal based on the inquiry order.

15. An internet-based remote interrogation system, said system comprising: internet hospital platform, a plurality of hospital end, wherein:

16. An electronic device, comprising:

memory, processor and computer program stored on the memory and executable on the processor, characterized in that the processor when executing the program implements the internet-based remote interrogation method according to any one of claims 1 to 8 or the internet-based remote interrogation method according to any one of claims 9 to 12.

17. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the internet-based remote interrogation method according to any one of claims 1 to 8, or the internet-based remote interrogation method according to any one of claims 9 to 12.