CN114743667A - Online interrogation system and equipment - Google Patents

Online interrogation system and equipment Download PDF

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CN114743667A
CN114743667A CN202210367333.2A CN202210367333A CN114743667A CN 114743667 A CN114743667 A CN 114743667A CN 202210367333 A CN202210367333 A CN 202210367333A CN 114743667 A CN114743667 A CN 114743667A
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information
module
inquiry
diagnosis
comparison result
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高亮亮
邹志胜
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Beijing Netrui Technology Co ltd
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Beijing Netrui Technology Co ltd
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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
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    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/901—Indexing; Data structures therefor; Storage structures
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/903—Querying
    • G06F16/9038—Presentation of query results
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/04842—Selection of displayed objects or displayed text elements
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H15/00—ICT specially adapted for medical reports, e.g. generation or transmission thereof
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
    • G16H20/60—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to nutrition control, e.g. diets
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

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Abstract

The present disclosure presents an online interrogation system and device, the system comprising: the system comprises a consultation receiving module, a first service module and a second service module, wherein the consultation receiving module is used for acquiring an inquiry request sent by a first user terminal; the pre-diagnosis consultation module is used for collecting inquiry information according to the inquiry request and generating an inquiry order corresponding to the inquiry information; the session module is used for determining a second user end according to the inquiry order and establishing a session window between the second user end and the first user end; the diagnosis guide module is used for acquiring diagnosis guide information corresponding to the inquiry order and pushing and displaying the diagnosis guide information to the first user end through the conversation window; and receiving an information comparison result sent by the first user end according to the diagnosis guide information, and feeding back the information comparison result to the second user end through the session window, so that the first user end can accurately complete information comparison under the guidance of the diagnosis guide information, and feed back the comparison result to the second user end for corresponding judgment, thereby improving the reliability of the intelligent medical information platform.

Description

Online interrogation system and equipment
Technical Field
The present disclosure relates to the field of mobile medical technology, and in particular, to an online inquiry system and device.
Background
The intelligent medical treatment is realized by creating a medical information platform in a health archive area and utilizing the most advanced Internet of things technology, so that the interaction between a patient and medical staff, a medical institution and medical equipment is realized, informatization is gradually achieved, and the service quality of patients can be improved.
In the prior art, a large number of patients are seen in a hospital, and online inquiry can be realized in intelligent medical treatment, but because of online inquiry, doctors are difficult to actually observe diseases of the patients, misdiagnosis of the doctors is easily caused, and thus the reliability of the intelligent medical information platform cannot be guaranteed.
Disclosure of Invention
In view of this, the present disclosure provides an online inquiry system and an online inquiry apparatus, which can improve the reliability of an intelligent medical information platform.
According to a first aspect of the present disclosure, there is provided an online interrogation system comprising:
the system comprises a consultation receiving module, a consultation sending module and a consultation judging module, wherein the consultation receiving module is configured to obtain an inquiry request sent by a first user terminal;
the pre-diagnosis consultation module is configured to collect inquiry information according to the inquiry request and generate an inquiry order corresponding to the inquiry information;
the session module is configured to determine a second user side according to the inquiry order and establish a session window for information interaction between the second user side and the first user side;
the diagnosis guide module is configured to acquire diagnosis guide information corresponding to the inquiry order and push and display the diagnosis guide information to the first user end through the conversation window;
the diagnosis guide module is also configured to receive an information comparison result sent by the first user end according to the diagnosis guide information, and feed back the information comparison result to the second user end through the conversation window, so that the second user end performs corresponding judgment according to the received information comparison result.
In one possible implementation, the pre-consultation module includes a page pushing sub-module and an order generating sub-module:
the page pushing sub-module is configured to push and display an inquiry information acquisition page to the first user side according to the inquiry request;
the order generation sub-module is configured to extract the inquiry information input by the first user side based on the information acquisition page and generate an inquiry order corresponding to the inquiry information.
In one possible implementation, the session module includes:
a second client confirmation sub-module configured to determine a second client from the interrogation order;
the inquiry order reminding sub-module is configured to push and display an inquiry reminding message corresponding to the inquiry order to the second user end;
and the session window establishing submodule is configured to receive a confirmation instruction of the second user terminal for the consultation reminding message, and establish a session window for information interaction between the second user terminal and the first user terminal according to the confirmation instruction.
In one possible implementation, the diagnosis guidance module further comprises an information checking sub-module;
the information checking submodule is configured to check whether the information comparison result is valid before sending the information comparison result to the second user side:
under the condition that the information comparison result is invalid, sending information revision data to the first user end through the conversation window so that the first user end revises the information comparison result according to the information revision data;
wherein the information revision data is generated according to the inspection of the information comparison result.
In one possible implementation, the system further includes:
the auxiliary diagnosis module is configured to adopt a pre-constructed auxiliary diagnosis model according to the information comparison result, obtain a judgment result corresponding to the information comparison result, and push and display the judgment result to the second user end through the conversation window;
and the mapping relation between the auxiliary diagnosis model reaction information comparison result and the judgment result is obtained.
In one possible implementation, the system further includes:
the electronic prescription module is configured to acquire a prescription issuing request sent by the second user side, collect prescription information issued according to the conversation of the conversation window and the information comparison result according to the prescription issuing request, and generate an electronic prescription corresponding to the prescription information;
the electronic prescription module is also configured to obtain an electronic prescription checking request sent by the first user side, and push and display the electronic prescription to the first user side according to the electronic prescription checking request.
In one possible implementation, the system further comprises:
the dispensing module is configured to acquire a medicine taking request sent by a first user end aiming at an electronic prescription, collect medicine taking information according to the medicine taking request and generate a medicine taking order corresponding to the medicine taking information;
the dispensing module is further configured to determine a third user side according to the medicine taking order and push and display the medicine taking order to the third user side.
In one possible implementation, the system further includes:
and the third user terminal coordination module is configured to receive a medicine taking coordination instruction sent by the third user terminal aiming at the medicine taking order and re-determine the third user terminal according to the medicine taking coordination instruction.
In one possible implementation, the system further comprises:
the post-diagnosis follow-up module is configured to acquire a post-diagnosis follow-up request sent by the electronic device, collect a post-diagnosis follow-up plan according to the post-diagnosis follow-up request, and establish a session window for post-diagnosis follow-up communication between the first user side and the second user side according to the post-diagnosis follow-up plan.
According to a second aspect of the present disclosure, there is provided an online interrogation apparatus comprising any one of the online interrogation systems as in the first aspect.
In the application, the diagnosis guidance module is configured to acquire diagnosis guidance information corresponding to the inquiry order, push and display the diagnosis guidance information to the first user end through the conversation window, and is further configured to receive an information comparison result sent by the first user end according to the diagnosis guidance information, and feed back the information comparison result to the second user end through the conversation window, so that a user of the first user end can accurately complete information comparison under guidance of the diagnosis guidance information, and feed back the accurate information comparison result to the second user end for corresponding judgment, thereby improving reliability of the intelligent medical information platform.
Other features and aspects of the present disclosure will become apparent from the following detailed description of exemplary embodiments, which proceeds with reference to the accompanying drawings.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate exemplary embodiments, features, and aspects of the disclosure and, together with the description, serve to explain the principles of the disclosure.
Fig. 1 shows a schematic block diagram of an online interrogation system according to an embodiment of the present disclosure.
Detailed Description
Various exemplary embodiments, features and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. In the drawings, like reference numbers can indicate functionally identical or similar elements. While the various aspects of the embodiments are presented in drawings, the drawings are not necessarily drawn to scale unless specifically indicated.
The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration. Any embodiment described herein as "exemplary" is not necessarily to be construed as preferred or advantageous over other embodiments.
Furthermore, in the following detailed description, numerous specific details are set forth in order to provide a better understanding of the present disclosure. It will be understood by those skilled in the art that the present disclosure may be practiced without some of these specific details. In some instances, methods, means, elements and circuits that are well known to those skilled in the art have not been described in detail so as not to obscure the present disclosure.
< System embodiment >
Fig. 1 shows a schematic block diagram of an online interrogation system according to an embodiment of the present disclosure. As shown in fig. 1, the online inquiry system 100 includes: a consultation module 110, a pre-consultation module 120, a session module 130, and a diagnosis guidance module 140.
And the consultation module 110 is configured to acquire the inquiry request sent by the first user terminal.
The first user terminal is an intelligent terminal used by a user online clinic. The intelligent terminal may be a mobile phone, a tablet computer, a notebook computer, or other intelligent terminals capable of implementing online inquiry, which is not limited specifically herein.
In this embodiment, a user may log in the user-side inquiry platform through the first user, and after logging in the user-side inquiry platform, the user may send an inquiry request to the online inquiry system through the inquiry platform, so that the online inquiry system may obtain the inquiry request sent by the first user.
For example, the home page of the interrogation platform provides an online interrogation control. After logging in the inquiry platform through the first user side, the user clicks the online inquiry control, and after the online inquiry control is triggered, the user jumps to a doctor list page. The doctor list page provides at least one doctor searching control of finding doctors according to departments, doctors according to diseases and doctors according to the names of doctors, a user can find a target doctor capable of receiving a diagnosis online by triggering any one doctor searching control, and the user can jump to the target doctor detail page by clicking the target doctor. The target doctor detail page may show doctor information of the target doctor, which may include, but is not limited to, information of the target doctor's job number, name, job title, department, field of excellence, rating rate, evaluation information, and single inquiry fee. And the user clicks the single inquiry cost information and jumps to the target doctor appointment page under the condition of confirming to perform online inquiry according to the doctor information of the target doctor. The target doctor appointment page can comprise at least one appointment information selection control of a doctor-seeing person selection control and an inquiry time selection control, a user can select appointment information such as the doctor-seeing time and the inquiry time through the appointment information selection control, and after the appointment information selection is completed, the target doctor appointment page appointment control is clicked, so that an inquiry request can be triggered. When the interrogation platform detects that an interrogation request is triggered, the interrogation request will be sent to the online interrogation system.
And the pre-diagnosis consultation module 120 is configured to collect the inquiry information according to the inquiry request and generate an inquiry order corresponding to the inquiry information.
In one possible implementation manner, the online inquiry system may collect inquiry information through a preset inquiry information collection page. In this implementation, the pre-consultation module 120 includes a page push sub-module and an order generation sub-module.
The page pushing sub-module is configured to push and display a preset inquiry information acquisition page to the first user side according to the inquiry request. Specifically, the inquiry information collecting page may include at least one inquiry information field selected from a disease condition description field, a medication condition description field, a medical history selection field, and a disease condition data uploading field. The disease description bar provides a question input box for the user to input disease information. The medication situation description column provides a selection control for determining whether to take medication, and provides a medication situation input box for the user to input historical medication information when the user selects medication. The medical history selection column provides selection controls for a plurality of medical history conditions for the user to select the medical history conditions. The illness state data uploading column provides a picture collecting control for the user to collect and upload the examination and examination report and the pathology report related to illness state. Therefore, under the condition that the inquiry information acquisition page is pushed to the first user side, the inquiry information input by the user based on the information acquisition page at the first user side can be acquired.
The order generation sub-module is configured to extract the inquiry information input by the first user side based on the information acquisition page and generate an inquiry order corresponding to the inquiry information. Specifically, when the on-line inquiry system receives an inquiry request, the on-line inquiry system simultaneously acquires the doctor information of the target doctor, the doctor-seeing person, the doctor-seeing time and other reservation information in the inquiry request triggering process, so that after the inquiry information is extracted, the inquiry order corresponding to the inquiry information can be generated according to the automatically generated inquiry order number, the doctor information, the reservation information and the inquiry information.
In another possible implementation, the online interrogation system may collect interrogation information through an intelligent session window. In this implementation, the pre-consultation module 120 includes an intelligent conversation window sub-module and an order generation sub-module.
The intelligent session window submodule is configured to push and display an intelligent session window to the first user side according to the inquiry request; and sending a preset consultation guide problem to the first user end through the intelligent conversation window so as to guide the user to carry out description of illness state, medication condition and medical history and upload illness state data. The consultation guide problem is pre-stored in the database, and after receiving the user reply through the intelligent session window, the online inquiry system can search the relevant guide problem in the database according to the user reply and push and display the relevant guide problem to the first user end through the intelligent session window so as to continue consultation guide. After consultation guidance is finished, disease conditions, medication conditions, medical history description and disease condition data acquired through the intelligent session window are collected to generate inquiry information.
The order generation sub-module in this embodiment is configured to generate a corresponding inquiry order according to inquiry information generated by the first user terminal based on the intelligent session window. The steps for generating the inquiry order are the same as the above-mentioned realizable manner, and are not described herein again.
The on-line inquiry module is configured to collect inquiry information according to the inquiry request and generate an inquiry order corresponding to the inquiry information, so that a doctor can quickly know the illness state of a patient through the inquiry information in the inquiry order before session inquiry, the on-line inquiry time can be shortened, and the on-line inquiry efficiency is improved.
And the session module 130 is configured to determine the second user end according to the inquiry order and establish a session window for information interaction between the second user end and the first user end.
The second user terminal is an intelligent terminal used by a target doctor for online clinic connection. The intelligent terminal may be a mobile phone, a tablet computer, a notebook computer, or other intelligent terminals capable of implementing online inquiry, and is not limited specifically herein.
In a possible implementation manner, after the second user is determined, a session window for information interaction between the second user and the first user is established based on the consultation prompting message corresponding to the inquiry order. In this implementation, the session module 130 may include: a second user terminal confirming sub-module, a consultation order reminding sub-module and a conversation window establishing sub-module.
The second client confirmation sub-module is configured to determine a second client from the interrogation order. Since the inquiry order includes the doctor information of the target doctor, the second user-side confirmation sub-module may be configured to extract the target doctor information in the inquiry order, and determine the second user side used by the target doctor for receiving the treatment according to the target doctor information.
And the inquiry order reminding sub-module is configured to push and display the inquiry reminding message corresponding to the inquiry order to the second user end. Specifically, when the inquiry order is obtained, the inquiry order reminding sub-module generates a corresponding inquiry reminding message according to the content of the inquiry order. For example, appointment information (e.g., the patient, the time of the patient) and inquiry information (e.g., the disease description information) in the inquiry order can be extracted to generate corresponding inquiry reminding messages. And after generating a consultation reminding message corresponding to the inquiry order, pushing and displaying the consultation reminding message to the second user end.
In one possible implementation, the advisory alert message is presented at the second client in the form of a message window. Specifically, the home page of the doctor-receiving platform at the doctor side comprises a waiting-to-receive-call control, after the doctor logs in the home page of the doctor-receiving platform through the second user side, the doctor clicks the waiting-to-receive-call control, the purpose of jumping to a consultation reminding message list page is achieved by triggering the waiting-to-receive-call control, and the consultation reminding message list page comprises a plurality of consultation reminding message windows waiting for receiving the call, so that the doctor can check the consultation reminding message waiting for receiving the call through the consultation reminding message list page.
And the session window establishing submodule is configured to receive a confirmation instruction of the second user terminal for the consultation reminding message, and establish a session window for information interaction between the second user terminal and the first user terminal according to the confirmation instruction. Specifically, after the doctor opens the list page of the consultation reminding messages, the doctor clicks any one of the consultation reminding messages and jumps to a confirmation interface of the consultation reminding message. The consultation message confirmation interface comprises a consultation receiving control, a confirmation instruction of the consultation reminding message is triggered by clicking the consultation receiving control, and the consultation receiving platform sends the confirmation instruction to the online inquiry system when detecting the confirmation instruction. And when the on-line inquiry system receives the confirmation instruction, establishing a session window for information interaction between the second user terminal and the first user terminal according to the confirmation instruction.
And the diagnosis guide module 140 is configured to acquire diagnosis guide information corresponding to the inquiry order and push and display the diagnosis guide information to the first user side through the session window.
In one possible implementation, the diagnosis guidance module 140 may automatically obtain diagnosis guidance information corresponding to the inquiry order.
In this implementable manner, the database of the online inquiry system stores diagnosis guidance information corresponding to various medical conditions. The diagnosis guidance information comprises action guidance information and disease state introduction aiming at the disease state corresponding to the action guidance information. Wherein, the action guide information is used for guiding the doctor to make corresponding diagnosis auxiliary action in coordination with the doctor. The motion guidance information may be a motion guidance video or a motion guidance moving picture, and is not particularly limited herein. The disease state introduction is used for showing the execution result of the diagnosis auxiliary action executed under the disease state corresponding to the action guide information to the patient. The disease condition presentation may be a motion guidance video or a motion guidance motion picture, which is not limited herein.
In one possible implementation, the condition and the corresponding diagnosis guidance information are stored in the database in the form of a mapping table. Under the condition that the inquiry order is obtained, the diagnosis guidance module 140 extracts the disease condition description in the inquiry order, extracts the diagnosis guidance information corresponding to the disease condition description by querying the mapping relation table, and uses the diagnosis guidance information as the diagnosis guidance information corresponding to the inquiry order.
In another possible implementation manner, the diagnosis guidance module 140 may directly use the diagnosis guidance information selected by the doctor according to the disease condition information in the inquiry order as the diagnosis guidance information corresponding to the inquiry order. Specifically, the doctor may invoke the diagnosis guidance information list page through the consultation platform, and then select, from the diagnosis guidance information list page, diagnosis guidance information matching the condition of illness in the inquiry order as diagnosis guidance information corresponding to the inquiry order.
After the diagnosis guidance module 140 obtains the diagnosis guidance information, the diagnosis guidance information is pushed and displayed to the first user end through the session window. Therefore, the medical examiner of the first user end can complete corresponding diagnosis auxiliary actions under the guidance of the action guide information, determine an information comparison result according to the disease condition introduction, and send the information comparison result determined according to the diagnosis guide information to the online inquiry system through the conversation window.
The diagnosis guidance module 140 can make the patient make an accurate diagnosis assistance action and make an accurate information comparison result through the diagnosis guidance information, thereby laying a solid foundation for the doctor to make an accurate judgment on the condition of an illness.
The diagnosis guide module is also configured to receive an information comparison result sent by the first user end according to the diagnosis guide information, and feed back the information comparison result to the second user end through the conversation window, so that the second user end performs corresponding judgment according to the received information comparison result.
In one possible implementation, after detecting that the disease introduction is completely played, the inquiry platform sends a request for information comparison result to the online inquiry system. The online inquiry system pushes and displays an information comparison result collection page to the first user side through the session window under the condition of receiving the information comparison result request, wherein the information comparison result collection page can comprise a selection control and a data uploading control. The selection control can be used for the patient to select the information comparison result, and the data uploading control is used for the patient to upload the information comparison photo. Therefore, the information comparison result of the patient can be collected through the information comparison result collection page, so that the standard of the information comparison result is improved.
In one possible implementation, the diagnostic guidance module further includes an information check sub-module. The information checking submodule is configured to check whether the information comparison result is valid before sending the information comparison result to the second user side: and under the condition that the information comparison result is invalid, sending the information revision data to the first user end through the conversation window so that the first user end revises the information comparison result according to the information revision data.
Specifically, one diagnosis guidance action may be provided for different diagnosis guidance information, or a plurality of diagnosis guidance actions may be provided, which is not specifically limited herein. A plurality of information comparison result options are preset for each diagnosis guide action, and each information comparison result option is preset with a corresponding score value and a score coefficient.
In the embodiment that the diagnosis guidance information is provided with one diagnosis guidance action, after the diagnosis guidance action is finished, the user can select the corresponding information comparison result option according to the condition of finishing the diagnosis guidance action, and the information comparison result option is used as the information comparison result of the diagnosis guidance information. After receiving the information comparison result, the information checking sub-module can obtain a score value and a score coefficient corresponding to the option according to the information comparison result option, and calculate a score value of the information comparison result.
In the embodiment that the diagnosis guidance information is provided with a plurality of diagnosis guidance actions, after finishing each diagnosis guidance action, a user selects a corresponding information comparison result option according to the condition of finishing the diagnosis guidance action, after finishing all the diagnosis guidance actions, a plurality of information comparison result options are obtained, and the plurality of information comparison result options are used as the information comparison result of the diagnosis guidance information. After receiving the information comparison result, the information checking submodule respectively acquires a score value and a score coefficient corresponding to each information comparison result option and calculates a score value of each information comparison result option; and calculating the score value of the information comparison result according to the score value of each information comparison result option.
It should be noted that, each diagnosis guidance information is preset with an associated disease judgment result and a threshold range of the disease judgment result, and after the information check sub-module obtains the score of the information comparison result, the information check sub-module determines whether the score of the information comparison result falls within the threshold range of any disease judgment result corresponding to the diagnosis guidance information, if so, the information comparison result is valid, and if not, the information comparison result is invalid.
And the information checking sub-module generates information revision data according to the inspection of the information comparison result under the condition of judging that the information comparison result is invalid, and sends the information revision data to the first user terminal through the conversation window. The validity of the information comparison result can be improved through the information checking submodule, and the efficiency of on-line inquiry is improved.
Specifically, the information revision data includes a prompt indicating that the information comparison result is invalid and a browsing revision interface of the information comparison result, so that the user can know that the information comparison result is invalid through the prompt and revise the information comparison result through the browsing revision interface under the condition that the information revision data is sent to the first user side.
In one possible implementation, the online inquiry system further includes: a secondary diagnostic module (not shown). The auxiliary diagnosis module is configured to acquire a judgment result corresponding to the information comparison result by adopting a pre-constructed auxiliary diagnosis model according to the information comparison result, and push and display the judgment result to the second user end through the conversation window. The auxiliary diagnosis model reflects the mapping relation between the information comparison result and the judgment result. The judgment result comprises at least one of a disease condition judgment and an electronic prescription corresponding to the disease condition.
Specifically, under the condition that the doctor obtains the information comparison result through the second user side, the doctor can make a disease condition judgment according to the information comparison result and the conversation information in the conversation window, and under the condition that the disease condition judgment made by the doctor is consistent with the disease condition judgment in the judgment result, the doctor can directly issue the electronic prescription based on the electronic prescription in the judgment result, so that the issuing efficiency of the electronic prescription is improved.
In one possible implementation, the online inquiry system further includes: an electronic prescription module (not shown). The electronic prescription module is configured to acquire a prescription issuing request sent by the second user side, collect the prescription information issued according to the conversation of the conversation window and the information comparison result according to the prescription issuing request, and generate an electronic prescription corresponding to the prescription information.
Specifically, the prescription delivery platform comprises a prescription delivery control, the prescription delivery control is clicked to trigger a prescription delivery request, and the prescription delivery platform sends the prescription delivery request to the online inquiry system when detecting that the prescription delivery request is triggered. And the online inquiry system pushes and displays the prescription issuing page to the second user side under the condition of receiving the prescription issuing request. Therefore, the prescription information provided according to the conversation of the conversation window and the information comparison result can be collected through the prescription page, and the electronic prescription corresponding to the prescription information is generated.
The electronic prescription module is further configured to obtain an electronic prescription checking request sent by the first user side, and push and display the electronic prescription to the first user side according to the electronic prescription checking request.
Specifically, the first page of the inquiry platform provides a control for checking the electronic prescription, and the doctor clicks the control for checking the electronic prescription to trigger a request for checking the electronic prescription. And the inquiry platform sends a request for checking the electronic prescription to the online inquiry system under the condition of detecting that the request for checking the electronic prescription is triggered. The online inquiry system pushes and displays the electronic prescription to the first user side under the condition that the request for checking the electronic prescription is received, so that the doctor can check the electronic prescription corresponding to the inquiry, and can compare medicines through the electronic prescription when taking medicines, thereby preventing medicine mistakes and omissions.
In one possible implementation, the online inquiry system further includes: and a dispensing module. The dispensing module is configured to acquire a medicine taking request sent by a first user terminal for an electronic prescription, collect medicine taking information according to the medicine taking request, and generate a medicine taking order corresponding to the medicine taking information.
Specifically, the medicine taking information includes a medicine taking mode, and the medicine taking mode includes self-taking and delivery. And under the condition that the user selects to take the medicine, acquiring the positioning information of the first user end, and taking the positioning information as medicine taking information. And when the user selects delivery, acquiring a delivery address input by the doctor for the first user side, and taking the delivery address as medicine taking information.
Specifically, when the dispensing module generates the dispensing order corresponding to the dispensing information, the dispensing module generates the dispensing order according to the automatically generated dispensing order number, the dispensing information and the electronic prescription.
And the dispensing module is also configured to determine a third user side according to the medicine taking orders and push and display the medicine taking orders to the third user side.
This third user end is the intelligent terminal that pharmacy dispensed medicine and used. The intelligent terminal may be a mobile phone, a tablet computer, a notebook computer, or other intelligent terminals capable of implementing online inquiry, and is not limited specifically herein.
Specifically, when determining the third user side according to the medicine taking order, the medicine dispensing module is specifically configured to extract medicine information related to an electronic prescription in the medicine taking order, and screen out a pharmacy set meeting the medicine information from the database. Further, the pharmacy closest to the positioning information or the delivery address in the medicine taking information is screened out from the pharmacy set as a target pharmacy. And determining a third user terminal used by the target pharmacy according to the information of the target pharmacy. And under the condition that the third user side is determined, pushing and displaying the medicine taking order to the third user side. Therefore, the pharmacy can dispense medicines based on the medicine taking order, and the medicine dispensing efficiency of the pharmacy is improved.
In one possible implementation, the online inquiry system further includes: and the third user terminal coordination module. The third user terminal coordination module is configured to receive a medicine taking coordination instruction sent by the third user terminal for the medicine taking order, and re-determine the third user terminal according to the medicine taking coordination instruction.
Specifically, when a target pharmacy finds that the physical inventory cannot meet the demand of a medicine taking order, a medicine taking coordination control corresponding to the medicine taking order can be clicked to trigger a medicine taking coordination instruction, and the pharmacy platform sends the medicine taking coordination instruction to the online inquiry system when detecting that the medicine taking coordination instruction is triggered. After receiving the coordination instruction for taking the medicine, the online inquiry system reselects a pharmacy set meeting the needs of the order for taking the medicine from the pharmacies other than the target pharmacy, selects the pharmacy with the closest positioning information or delivery address from the information for taking the medicine from the reselected pharmacy set as a new target pharmacy, and pushes and displays the order for taking the medicine to a third user end used by the new target pharmacy.
Through the third user-side coordination module, the time for the patient to obtain the medicine can be shortened, and the patient can be ensured to obtain sufficient medicine in time.
In one possible implementation, the online inquiry system further includes: and a post-diagnosis follow-up module. The post-visit module is configured to obtain a post-visit request sent for the electronic prescription, collect a post-visit plan according to the post-visit request, and establish a session window for post-visit communication between the first user end and the second user end according to the post-visit plan. Therefore, the disease development state of the patient can be known in time through the conversation window of the follow-up visit and exchange after the diagnosis, the disease deterioration of the patient is prevented, and the cure rate of the disease is improved.
In one possible implementation, the online inquiry system further includes: a meal recommendation module. The meal recommendation module is configured to obtain a meal suggestion request sent for the electronic prescription, collect meal suggestions according to the meal suggestion request, and push and display the meal suggestions to the first user side. The dietary suggestions comprise nutrition supplement suggestions given according to the illness state of the patient and a dietetic list, so that the illness state improvement speed of the patient can be accelerated, and the illness state deterioration can be prevented.
In the application, the diagnosis guidance module is configured to acquire diagnosis guidance information corresponding to the inquiry order, push and display the diagnosis guidance information to the first user end through the conversation window, and is further configured to receive an information comparison result sent by the first user end according to the diagnosis guidance information, and feed back the information comparison result to the second user end through the conversation window, so that a user of the first user end can accurately complete information comparison under guidance of the diagnosis guidance information, and feed back the accurate information comparison result to the second user end for corresponding judgment, thereby improving reliability of the intelligent medical information platform.
< apparatus embodiment >
The present disclosure also provides an online interrogation apparatus comprising any one of the online interrogation systems as in the system embodiments.
Having described embodiments of the present disclosure, the foregoing description is intended to be exemplary, not exhaustive, and not limited to the disclosed embodiments. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described embodiments. The terms used herein were chosen in order to best explain the principles of the embodiments, the practical application, or technical improvements to the techniques in the marketplace, or to enable others of ordinary skill in the art to understand the embodiments disclosed herein.

Claims (10)

1. An online interrogation system, comprising:
the system comprises a consultation receiving module, a consultation sending module and a consultation judging module, wherein the consultation receiving module is configured to obtain an inquiry request sent by a first user terminal;
the pre-diagnosis consultation module is configured to collect inquiry information according to the inquiry request and generate an inquiry order corresponding to the inquiry information;
the session module is configured to determine a second user side according to the inquiry order and establish a session window for information interaction between the second user side and the first user side;
the diagnosis guide module is configured to acquire diagnosis guide information corresponding to the inquiry order and push and display the diagnosis guide information to the first user end through the conversation window;
the diagnosis guide module is also configured to receive an information comparison result sent by the first user end according to the diagnosis guide information, and feed back the information comparison result to the second user end through the conversation window, so that the second user end performs corresponding judgment according to the received information comparison result.
2. The system of claim 1, wherein the pre-consultation module includes a page-push sub-module and an order-generation sub-module:
the page pushing sub-module is configured to push and display an inquiry information acquisition page to the first user side according to the inquiry request;
the order generation sub-module is configured to extract the inquiry information input by the first user side based on the information acquisition page and generate an inquiry order corresponding to the inquiry information.
3. The system of claim 1, wherein the session module comprises:
a second client confirmation sub-module configured to determine a second client from the interrogation order;
the inquiry order reminding sub-module is configured to push and display an inquiry reminding message corresponding to the inquiry order to the second user end;
and the session window establishing submodule is configured to receive a confirmation instruction of the second user terminal for the consultation reminding message, and establish a session window for information interaction between the second user terminal and the first user terminal according to the confirmation instruction.
4. The system of claim 1, wherein the diagnostic guidance module further comprises an information verification sub-module;
the information checking submodule is configured to check whether the information comparison result is valid before sending the information comparison result to the second user side:
under the condition that the information comparison result is invalid, sending information revision data to the first user end through the conversation window so that the first user end revises the information comparison result according to the information revision data;
wherein the information revision data is generated according to the inspection of the information comparison result.
5. The system according to any one of claims 1-4, further comprising:
the auxiliary diagnosis module is configured to adopt a pre-constructed auxiliary diagnosis model according to the information comparison result, obtain a judgment result corresponding to the information comparison result, and push and display the judgment result to the second user end through the session window;
and the mapping relation between the auxiliary diagnosis model reaction information comparison result and the judgment result is obtained.
6. The system according to any one of claims 1-4, further comprising:
the electronic prescription module is configured to acquire a prescription issuing request sent by the second user side, collect prescription information issued according to the conversation of the conversation window and the information comparison result according to the prescription issuing request, and generate an electronic prescription corresponding to the prescription information;
the electronic prescription module is further configured to obtain an electronic prescription checking request sent by the first user side, and push and display the electronic prescription to the first user side according to the electronic prescription checking request.
7. The system of claim 6, further comprising:
the dispensing module is configured to acquire a medicine taking request sent by a first user terminal aiming at the electronic prescription, collect medicine taking information according to the medicine taking request and generate a medicine taking order corresponding to the medicine taking information;
the dispensing module is further configured to determine a third user side according to the medicine taking order and push and display the medicine taking order to the third user side.
8. The system of claim 7, further comprising:
and the third user terminal coordination module is configured to receive a medicine taking coordination instruction sent by the third user terminal aiming at the medicine taking order and re-determine the third user terminal according to the medicine taking coordination instruction.
9. The system of claim 6, further comprising:
the post-diagnosis follow-up module is configured to acquire a post-diagnosis follow-up request sent by the electronic device, collect a post-diagnosis follow-up plan according to the post-diagnosis follow-up request, and establish a session window for post-diagnosis follow-up communication between the first user side and the second user side according to the post-diagnosis follow-up plan.
10. An online interrogation apparatus, comprising: the online interrogation system of any one of claims 1-9.
CN202210367333.2A 2022-04-08 2022-04-08 Online interrogation system and equipment Pending CN114743667A (en)

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CN202210367333.2A CN114743667A (en) 2022-04-08 2022-04-08 Online interrogation system and equipment

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
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CN114743667A true CN114743667A (en) 2022-07-12

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115662657A (en) * 2022-10-31 2023-01-31 海南星捷安科技集团股份有限公司 Online inquiry system based on internet hospital

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115662657A (en) * 2022-10-31 2023-01-31 海南星捷安科技集团股份有限公司 Online inquiry system based on internet hospital
CN115662657B (en) * 2022-10-31 2024-02-02 海南星捷安科技集团股份有限公司 Online inquiry system based on internet hospital

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